胶囊型 CRM 与敏捷型 CRM:2025 年哪种 CRM 最重要?

| 2 月 20, 2025

优胜者
封装块
8.5
  • 联系人管理
  • 销售渠道
  • AI内容助手
  • 电子邮件营销
  • 销售分析
  • 提供免费计划
  • 付费计划,每月 18 美元起
亚军
agile crm
7.5
  • 联系人管理
  • 日历
  • 文件
  • 优惠
  • 收件箱 客户关系管理
  • 提供免费计划
  • 付费计划,每月 8.99 美元起
胶囊式企业资源规划与敏捷式企业资源规划

选择正确的 客户关系管理 can feel overwhelming, especially with so many options.

You’re looking for a 客户关系管理 that fits your small business, but how do you decide between Capsule CRM and Agile CRM?

They both seem good, but which one is 实际上 better?

In this post, we’ll break down Capsule 客户关系管理 vs Agile CRM.

概述

We’ve put Capsule 客户关系管理 and Agile CRM through their paces, exploring their features, pricing, and ease of use.

Our hands-on testing and in-depth analysis allow us to provide a clear comparison, helping you decide which 客户关系管理 is the perfect fit for your business.

CTA胶囊

Want a simple yet powerful CRM to organize your customer relationships? Try Capsule CRM today and see the difference!

8.5满分 10 分

定价: 它有一个免费计划。高级计划起价为 $18/月。

主要特点:

  • 联系人管理
  • 销售渠道
  • 任务管理
敏捷 CRM 徽标

Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.

7.5满分 10 分

定价: 它有免费计划。高级计划起价为每月 8.99 美元。

主要特点:

什么是 Capsule CRM?

Now, let’s dive into Capsule CRM. It’s designed to be a simple CRM.

Think of it as your digital address book, but it is way more powerful. 

It helps you keep track of contacts, deals, and communication.

It’s easy to use, and no complicated setup is needed.

此外,探索我们最喜欢的 Capsule alternatives

CTA胶囊
胶囊
8.5

想要简化您的销售管道?Capsule CRM 提供功能强大的联系人管理系统和直观的工具。不要丢失潜在客户!体验这款领先 CRM 软件的强大功能。

主要优点

  • 用户友好界面: Capsule CRM 以其直观的设计和易用性而著称。
  • 价格实惠: 它是市场上最经济实惠的 CRM 之一。
  • 非常适合 小型企业: 它操作简单,注重基本功能,非常适合小型团队使用。
  • 移动应用程序: 随时随地访问客户数据并管理销售管道。
  • 与流行工具集成: Connects with G Suite, Mailchimp, 扎皮尔等等。

定价

所有计划都将 每年计费.

  • ,” “plano de projeto” ou “calendário de conteúdo”).:每位用户每月 18 美元。
  • 生长:每位用户每月 36 美元。
  • 先进的:每位用户每月 54 美元。
  • 最终的:每位用户每月 72 美元。
image 21

Você pode ter mais de um espaço de trabalho.

  • 无缝集成
  • 集中联系人管理
  • 出色的联系人管理。
  • 有效的销售渠道工具。
  • 与流行应用程序集成。

缺点

  • 减少整合。
  • 报告 could be more robust.
  • 没有内置电话支持。
  • 缺乏高级定制。

What is Agile CRM?

So, let’s talk about Agile CRM.

It’s designed to be an all-in-one platform for sales, marketing, and service automation.

将其视为管理客户互动的中心枢纽。

其目的是简化您的流程并提高效率。

此外,探索我们最喜欢的 敏捷 CRM 替代方案

敏捷 CRM 徽标
敏捷 CRM
7.5

Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.

主要优点

  • 自动化: Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
  • Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
  • 经济实惠: Provides competitive pricing plans, especially for smaller businesses.
  • 定制: Offers a good level of customization to tailor the platform to your needs.

定价

  • 自由的:最多 10 个用户。
  • ,” “plano de projeto” ou “calendário de conteúdo”).: $8.99
  • 常规的: $29.99
  • 企业: $47.99
敏捷 CRM 定价

Você pode ter mais de um espaço de trabalho.

  • All-in-one platform with great value.
  • Robust automation features.
  • User-friendly Interface

缺点

  • The pricing is little bit pricey
  • Some users have mentioned that customer support can sometimes be a bit slow.

功能比较

Let’s compare Capsule CRM and Agile CRM, examining their key features to see how they compare.

This will help you determine which CRM软件 is the best CRM alternative for your 客户关系管理 需求。

1. 联系人管理

Capsule CRM excels at simple, organized contact management.

It’s designed to keep track of people and organizations, their interactions, and related notes.

Agile CRM also offers contact management and integrates it with its broader sales, marketing, and service features.

Capsule CRM is a strong contender if your primary need is a straightforward contact database.

Capsule Contact Management

2. 销售自动化

Agile CRM shines when it comes to sales automation.

It offers workflows, email marketing automation, and lead scoring to streamline your sales process.

Capsule CRM, while offering some sales tracking features, doesn’t have the same level of automation.

If automating your sales funnel is crucial, Agile CRM has the edge.

3. 营销自动化

Agile CRM’s marketing automation is a key differentiator.

It includes tools for email campaigns, landing pages, and marketing analytics.

Capsule CRM focuses less on marketing automation.

If marketing is a major part of your CRM needs, Agile CRM is likely the better choice.

4. 报告和分析

Both platforms offer reporting and analytics dashboards, but Agile CRM’s reporting features are more comprehensive.

It provides deeper insights into sales performance, marketing campaign effectiveness, and customer behavior.

Capsule CRM’s reporting is more basic, focusing on core sales metrics.

5. 集成

Both CRMs integrate with other business tools, but the range and depth of integrations differ.

Agile CRM typically integrates with a broader suite of marketing and sales tools, while Capsule CRM’s integrations focus more on productivity and communication.

6. User Interface

Capsule CRM is known for its clean, intuitive user interface. It’s easy to learn and navigate.

Agile CRM, while powerful, can feel more complex due to its broader feature set.

If ease of use is a top priority, Capsule CRM might be preferable.

Personal Experience with Agile CRM

7. Privacy Policy and Security

Capsule and Agile CRM prioritize data security and have robust privacy policies.

Reviewing the specific privacy policy of any CRM软件 you’re considering is always a good idea.

Both platforms offer standard security measures, but specifics may vary.

选择 CRM 工具时应注意什么?

  • Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. 客户关系管理系统能否与企业共同成长?
  • 定制: Can you tailor it to your specific workflows?
  • 集成: Does it connect with your other business tools?
  • 移动访问: Is there a mobile app for on-the-go management?
  • 客户支持: What level of support is offered?
  • Training: Are there resources to help you and your team learn the system?
  • 安全: Does the CRM have robust security measures to protect your data?

最终裁决

Choosing between Capsule CRM and Agile CRM depends heavily on your specific needs.

Capsule CRM is a great choice if you prioritize simplicity, ease of use, and core contact management.

However, if you need robust sales and marketing automation within your CRM, Agile CRM is the stronger contender.

Our testing revealed Agile CRM’s comprehensive feature set makes it a powerful all-in-one solution, especially for businesses looking to scale.

Because of this, we lean towards Agile CRM as the more versatile option.

We’ve explored these platforms extensively, and our recommendation comes from hands-on experience, ensuring you get the best advice for your business.

Capsule CRM 的更多信息

以下是 Capsule CRM 与这些软件解决方案的简要比较:

  • Capsule CRM vs Gohighlevel: Capsule CRM 擅长直接的联系人管理和销售管道,而 GoHighLevel 则为销售、营销自动化和潜在客户生成提供了一个全面的平台。
  • Capsule CRM vs Pipedrive: Capsule CRM 为管理联系人和销售提供了一个简单的解决方案,而 Pipedrive 则是一个可视化的销售管道管理工具。
  • Capsule CRM vs Keap: Capsule CRM 专注于简单、经济的联系人和销售跟踪;Keap 提供广泛的营销和销售自动化功能,但通常成本较高。
  • Capsule CRM vs ActiveCampaign: Capsule CRM 提供可靠的联系人和管道管理,而 ActiveCampaign 则提供强大的营销自动化、电子邮件营销活动和高级细分功能。
  • Capsule CRM vs Hubspot: Capsule CRM 是一款用户友好、经济实惠的 CRM,用于管理客户互动;HubSpot 提供大量营销、销售和服务工具,有免费和可扩展的付费选项。
  • Capsule CRM vs Clickfunnels: Capsule CRM 是一款管理客户关系的工具;ClickFunnels 则专门用于构建销售漏斗和优化转换流程。
  • Capsule CRM 与 Folk: Capsule CRM 是一个简单的联系人管理解决方案,而 Folk 则强调协作式联系人组织,并利用现代功能加以丰富。
  • Capsule CRM 与 Instantly: Capsule CRM 侧重于一般联系人和销售管理;Instantly 则专为自动冷启动电子邮件和销售参与而定制。
  • Capsule CRM vs Clickup: Capsule CRM 是一个专门的 CRM 解决方案,而 ClickUp 则是一个多功能工作管理平台,除项目和任务管理外,还包括 CRM 功能。
  • Capsule CRM 与 Monday CRM: Capsule CRM 提供简单的联系人和销售管道管理;Monday CRM 提供高度可定制的可视化工作流程和广泛的团队协作功能。
  • Capsule CRM 与 Insightly: Capsule CRM 侧重于易用性和联系人跟踪,而 Insightly 则提供更全面的 CRM 和高级项目管理功能。
  • Capsule CRM vs Freshsales CRM: Capsule CRM 优先考虑销售和联系人管理的简便性,而 Freshsales CRM 则提供更强大的销售平台,具有人工智能驱动的洞察力和高级分析功能。
  • Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
  • Capsule CRM vs Zendesk: Capsule CRM 专注于销售和客户关系管理,而 Zendesk 主要是一个客户服务平台,擅长票务和支持解决方案。

更多 Agile CRM

以下是 Agile CRM 与这些软件解决方案的简要比较:

  • Agile CRM vs Gohighlevel: Agile CRM is an all-in-one, affordable CRM with sales, marketing, and service, while GoHighLevel is a comprehensive platform built for marketing agencies with extensive automation and lead generation.
  • Agile CRM 与 Pipedrive: Agile CRM 提供更广泛的营销自动化功能和内置帮助台。同时,Pipedrive 专注于为销售团队提供直观的可视化销售渠道管理。
  • Agile CRM 与 Keap: Agile CRM 价格更实惠,并为核心 CRM 功能提供了更直观的界面。 提供强大的营销自动化和电子商务功能,但学习曲线更陡峭。
  • Agile CRM 与 ActiveCampaign: Agile CRM 提供了一个内置帮助台和电话功能的一体化平台,而 ActiveCampaign 则在高级营销自动化、细分和详细分析方面表现出色。
  • Agile CRM 与 Hubspot: Agile CRM 为小型企业提供有竞争力的免费计划和强大的营销自动化,而 HubSpot 为大型企业提供全面、可扩展的工具套件。
  • Agile CRM 与 Clickfunnels: Agile CRM 是一款包罗万象的 CRM,具有销售、营销和服务功能;ClickFunnels 是一款用于构建销售渠道和自动化销售流程的专用工具。
  • Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
  • 敏捷 CRM 与 即刻: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
  • 敏捷 CRM 与 点击: Agile CRM 是一个专用的 CRM 解决方案,而 ClickUp 是一个多功能生产力平台,包括 CRM 功能、项目管理和任务跟踪。
  • Agile CRM 与 Monday CRM 对比: Agile CRM 是一款具有强大营销和服务自动化功能的集成 CRM,而 Monday CRM 则提供了高度可定制的可视化工作区来管理各种工作流程。
  • Agile CRM 与 Insightly: Agile CRM 强调销售、营销和服务方面的广泛自动化,而 Insightly 则提供与 CRM 功能集成的强大项目管理功能。
  • Agile CRM 与 Freshsales CRM: Agile CRM 提供强大的营销自动化和内置帮助台。同时,Freshsales CRM 在以销售为中心的功能方面也表现出色,例如可视化管道和 AI 驱动的洞察。
  • Agile CRM 与 Salesforce: Agile CRM 是一款价格实惠、用户友好的中小型企业选择,而 Salesforce 是一款行业领先、高度可定制且功能丰富的企业级 CRM。

常见问题

Is Agile CRM suitable for small businesses?

Yes, Agile CRM offers plans specifically designed for small businesses, including starter options. Its comprehensive features can be particularly beneficial for small teams looking to streamline sales and marketing.

Is Capsule CRM easier to use than Agile CRM?

Generally, yes. Capsule CRM is known for its user-friendly interface and simpler design, making it easier to learn and navigate, especially for those new to CRM software.

Which CRM is better for marketing automation?

Agile CRM is the clear winner for marketing automation. It offers a full suite of tools, from email campaigns to landing pages and analytics, surpassing Capsule CRM’s marketing capabilities.

Does Agile CRM offer a free trial?

Yes, Agile CRM typically offers a free trial, allowing you to test the platform before committing to a paid plan. This is a great way to explore its features and see if it fits your needs.

Which CRM is more affordable?

Capsule CRM generally has a lower starting price point. However, Agile CRM’s pricing is also competitive, especially considering the breadth of features it offers. The “best” value depends on your required features.

法希姆·乔哈德

法希姆·乔哈德

作者

来自沙特阿拉伯麦地那的技术爱好者、企业家、旅行者和外籍人士。

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