⚡ Краткий вывод:
- Цены: Copper CRM paid plans start at $9/seat/month. Agile CRM starts at $8.99/user/month and adds a free version.
- Лучше всего подходит для: Copper CRM suits teams living in Gmail and Google Calendar. Agile CRM fits малый бизнес wanting an all in one crm.
- Ключевое отличие: Copper is a sales crm built around Google products. Agile bundles marketing automation, sales automation, and a helpdesk.
- Наш выбор: Copper CRM for most Google Workspace users, thanks to its native Gmail inbox integration and cleaner setup.
Copper CRM and Agile CRM both promise to organize your sales process.
But they aren’t built for the same buyer.
Copper CRM lives inside your Gmail inbox and Google Calendar.
Agile CRM packs sales, marketing, and service into one platform.
This guide breaks down pricing, features, and who each tool fits.
Обзор
This Copper CRM vs Agile CRM comparison covers pricing, core features, and ease of use.
We also show who each crm software fits best.
В качестве источников информации мы используем опубликованные технические характеристики, документацию и обзоры G2.
Our writers also spent hands-on time with both tools.
Что такое Copper CRM?
Copper is a customer relationship management tool made for Google Workspace.
It launched in 2012 as a Gmail extension to cut manual данные вход.
Today it works as a full sales crm inside Google products.
You manage leads, contacts, and companies without leaving Gmail.
Copper claims over 30,000 customers worldwide, including Google itself.
🏆 Winner: Copper CRM
Copper’s integration with Gmail and Google Calendar is unmatched. It syncs emails, meetings, and contact data on its own. A Chrome extension brings the crm right into your inbox.
Ценообразование CRM на медь
Here is what Copper CRM pricing looks like in 2026. Each tier is billed per seat.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Стартер | 9 долларов за место в месяц | Organizing new contacts only |
| Базовый | 23 доллара за место в месяц | Маленький бизнес teams starting out |
| Профессиональный | 59 долларов за место в месяц | Growing sales teams and reps |
| Бизнес | 99 долларов за место в месяц | Multiple pipelines and email sequence needs |
Pricing verified July 2026.
Бесплатная пробная версия: Copper offers a 14-day free trial. No credit card is needed to start.
Гарантия возврата денег: Copper does not advertise a refund window. Test the trial before you commit.
📌 Примечание: The Starter plan lacks pipeline functionality. It only organizes contacts. You need the Basic plan or higher to create pipelines.
⚠️ Предупреждение: The table shows annual per-seat rates. If you pay monthly, prices rise. Basic reaches $29, Professional $69, and Business $134 per seat when paid monthly.
Основные преимущества Copper CRM
Here is what makes Copper worth considering:
- Интеграция с Google Workspace: Copper syncs Gmail and Google Calendar automatically. You can create leads, people, and tasks directly from your inbox.
- Расширение для Chrome: The Gmail extension brings crm functionality into your browser. There is no separate app to open.
- Visual pipelines: Track deals and projects across stages. Higher tiers let you build multiple pipelines.
- Автоматизация рабочих процессов: Copper can automate tasks and repetitive steps. This removes a lot of manual data entry.
- Website tracking and reporting: Custom reporting lets you build sales reports from Copper data. Email open and click tracking is built in.
- Мощный API: Copper’s API is user-friendly. It makes connecting other tools and add ons easier than many other crms.
Что заметила наша команда
Наш писатель signed up for Copper and spent several days inside Gmail with it. Here is what stood out:
Плюсы и минусы Copper CRM
✅ Плюсы
- Deep Google Workspace integration inside the Gmail inbox
- Chrome extension removes the need to switch apps
- Automated emails and email templates save sales reps time
- User-friendly API for building custom integrations
❌ Минусы
- Pricing runs high compared to other crm options
- Contact management can glitch, with disappearing contact info
- Marketing runs on an external tool, Outfunnel, which feels clunky
Что такое Agile CRM?
Agile CRM is a cloud-based, all in one crm for small and medium businesses.
It launched in 2013 and now serves over 15,000 customers globally.
The crm system blends sales, marketing, and customer service in one place.
You get lead management, email marketing, and a helpdesk together.
G2 Crowd has recognized Agile CRM as a leader in its market.
Runner Up: Agile CRM
Agile CRM offers marketing automation, sales automation, and a helpdesk in one tool. A free version covers up to 10 users. It fits small businesses on a budget.
Ценообразование Agile CRM
Here is what Agile CRM costs in 2026. Prices are per user, per month.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатно | Бесплатно | Up to 10 users testing the platform |
| Стартер | $8.99 | Индивидуальные пользователи и небольшие команды |
| Обычный | $29.99 | Развитие маркетинговых команд |
| Предприятие | $47.99 | Full sales marketing and service needs |
Pricing verified July 2026.
Бесплатная пробная версия: Agile CRM offers a free version for up to 10 users. There is no setup fee to begin.
Гарантия возврата денег: Agile does not publish a standard refund policy. Check billing terms before you upgrade.
📌 Примечание: The free version is a real draw. It covers contact management and basic marketing for small teams before you pay.
⚠️ Предупреждение: Some users report reliability issues. Email sending has gone weeks without working for a few accounts, and support replies can be slow.
Основные преимущества гибкой CRM-системы
Here is what makes Agile CRM worth a look:
- Универсальная платформа: Sales, marketing, and service share one interface. This reduces data silos across your team.
- Автоматизация маркетинга: Build automated email campaigns and landing pages. A/B testing and email personalization are included.
- Автоматизация продаж: Automate follow-ups, lead scoring, and data entry. A drag-and-drop строитель makes workflow creation simple.
- Helpdesk and telephony: Built-in ticketing and calls handle customer queries. This supports your whole service process.
- Web engagement and tracking: Gauge web engagement and website tracking to time your информационно-просветительская работа. Leads can book meetings on your calendar.
- Sales gamification: Leaderboards and badges push friendly competition. This feature is rare among other crm tools.
Что заметила наша команда
Our writer tested Agile CRM’s free version and set up a basic sales pipeline. Here is what stood out:
Преимущества и недостатки гибкой CRM-системы
✅ Плюсы
- Free version for up to 10 users at a great price
- All in one crm with marketing, sales, and helpdesk
- Геймификация продаж с помощью таблиц лидеров и значков
- Works beyond Google, syncing with Outlook too
❌ Минусы
- Reporting tools are poorly configured, per user reviews
- Email delivery and reliability complaints have grown
- Email template builder is inflexible and limited
Сравнение характеристик
Ready to compare Copper CRM vs Agile CRM feature by feature? We looked at nine areas that matter most for your sales process and marketing tools.
| Особенность | Медный CRM | Гибкая CRM |
|---|---|---|
| Начальная цена | 9 долларов за место в месяц | Free / $8.99/user |
| Бесплатная версия | ❌ | ✅ |
| Интеграция с Google Workspace | ✅ Родной | ⚠️ Calendar sync |
| Автоматизация маркетинга | ⚠️ Через Outfunnel | ✅ Встроенный |
| Автоматизация рабочих процессов | ✅ | ✅ |
| Геймификация продаж | ❌ | ✅ |
| Built-in Helpdesk | ❌ | ✅ |
| Лучше всего подходит для | Команды Google Workspace | All in one crm on a budget |
1. Интеграция с Google Workspace
Медь CRM: This is Copper’s core strength. Copper’s integration with Google Workspace (formerly G Suite) syncs Gmail, Google Calendar, Google Docs, Google Sheets, and Google Drive. You manage clients from your Gmail inbox without switching tabs.
Гибкая CRM: Agile is not built around Google products. It still syncs with Google Calendar and Outlook, so leads can book meetings directly. But it lacks the native Gmail extension Copper offers.
2. Управление контактами и потенциальными клиентами
Медь CRM: You create new leads, new contacts, and companies straight from Gmail or Google Calendar. Copper easily tracks activity and logs calls through its mobile app. Some users report contact info glitches, though.
Гибкая CRM: Agile gives a 360-degree view of each contact. Its contact management ties in web engagement and lead scoring. You can add custom fields to match your sales process.
3. Sales Pipelines and Deals
Медь CRM: Copper’s visual sales pipeline tracks deals across stages. Higher tiers let you create multiple pipelines for different products. The Starter plan skips pipelines and only handles contacts.
Гибкая CRM: Agile’s deals management gives a visual sales pipeline as well. You track every new lead and deal in one board. Sales forecasting helps you predict revenue generated.
4. Workflow and Sales Automation
Медь CRM: Copper’s workflow automation removes repetitive work. It can automate tasks and cut manual data entry. This keeps your sales team focused on selling.
Гибкая CRM: Agile leans on sales automation and marketing automation. A drag-and-drop builder handles follow-ups and lead scoring. In 2026, Agile is adding AI agents for predictive analytics.
5. Email Tools and Templates
Медь CRM: Copper supports automated emails as one-offs and as an email sequence. The email sequence sits in the Business tier. Emails send from your Gmail account, so they are transactional and skip an unsubscribe link.
Гибкая CRM: Agile handles email marketing and bulk emails at scale. Email templates support A/B testing and personalization. Still, some users report email delivery has slipped over time.
⚠️ Предупреждение: Copper’s automated emails skip unsubscribe links. Use them for one-to-one replies, not bulk emails, to stay within email rules.
6. Task Automation and Engagement
Медь CRM: Copper automates tasks like activity tracking and reminders. It logs email opens and clicks so you know when to follow up. This runs quietly inside your Gmail inbox.
Гибкая CRM: Agile enhances customer engagement through multi-channel outreach. It reaches contacts by email, социальные сети, and mobile. Automated triggers handle customer queries fast.
7. Отчетность и аналитика
Медь CRM: Copper’s custom reporting lets you build sales reports from your own data. You easily track pipeline health and rep performance. Reports pull straight from Copper records.
Гибкая CRM: Agile offers reports and analytics across sales and marketing. But several users call the reporting tools poorly configured. This is a common complaint in reviews.
8. Data Import and Company Records
Медь CRM: Copper imports data fast to skip manual data entry. The Basic plan handles up to 2,500 contacts. The Professional plan lifts that to 15,000 contacts.
Гибкая CRM: Agile manages companies alongside contacts and deals. You can link people to accounts for a full view. Third-party integrations pull in more customer data.
9. Projects and Customer Service
Медь CRM: Copper adds project management on top of its sales crm. You track projects across the same pipelines as deals. This keeps client work and sales in one view.
Гибкая CRM: Agile handles customer service with a built-in helpdesk. It automates ticketing and tracks customer queries. Copper has no native helpdesk, so this is an Agile edge.
10. Ценообразование и стоимость
Давайте сравним тарифные планы.
| План | Медный CRM | Гибкая CRM |
|---|---|---|
| Бесплатно | ❌ (14-дневный пробный период) | Free for 10 users |
| Вход / Старт | 9 долларов за место в месяц | 8,99 долл. США/пользователь/месяц |
| Средний уровень | $23 – $59/seat/month | 29,99 долл. США/пользователь/месяц |
| Высший уровень | 99 долларов за место в месяц | 47,99 долл. США/пользователь/месяц |
Медь CRM: Copper CRM pricing runs higher, and each tier climbs steeply. The Business tier at $99 per seat is the priciest option here. You pay for the deep Google Workspace integration.
Гибкая CRM: Agile is the budget pick. A free version plus a $47.99 top plan keeps costs low for small businesses. That is a great price for an all in one crm.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Tight budget or free version | Гибкая CRM | Free plan for 10 users |
| Deep Gmail and Google workflow | Медный CRM | Native Google Workspace integration |
| Built-in marketing and helpdesk | Гибкая CRM | All in one crm platform |
| Clean, reliable setup | Медный CRM | Simpler, more stable interface |
| Beginner-friendly Google team | Медный CRM | Familiar Google products feel |
💰 Ваш бюджет
Agile CRM wins on price with a free version and low paid tiers. Copper costs more but bundles premium Google features.
🔌 Ваш технологический стек
If you live in Gmail and Google Calendar, Copper fits your stack. If you use Microsoft 365 or mixed tools, Agile is safer.
📣 Your Marketing Needs
Agile has native marketing automation, landing pages, and email marketing. Copper leans on Outfunnel for marketing tools, which feels bolted on.
🎓 Ваш уровень опыта
Copper offers a smooth setup for anyone used to Google products. Agile has more moving parts, so the learning curve is steeper.
🆓 Бесплатные пробные версии и демо-версии
Copper gives a 14-day free trial with no card required. Agile lets you stay on the free version for as long as you like.
🛟 Варианты поддержки
Both offer a knowledge base and online help. Agile support gets mixed reviews, so weigh that if support matters to you.
Руководство по переключению
Уже используете один из этих инструментов? Вот чего следует ожидать, если вы перейдете на него.
🔄 Switching from Copper CRM to Agile CRM?
✅ Что вы получите:
- A free version for up to 10 users
- Native marketing automation and a helpdesk
- Геймификация продаж с помощью таблиц лидеров и значков
❌ Что вы потеряете:
- The native Gmail extension and Chrome extension
- Automatic Google Workspace syncing
- The clean, familiar Google products interface
📋 Как переключиться:
- Export contacts and deals from Copper as a CSV
- Create your Agile CRM account and free version
- Import the CSV and map your custom fields
🔄 Switching from Agile CRM to Copper CRM?
✅ Что вы получите:
- Deep Google Workspace integration inside Gmail
- A cleaner interface and more reliable syncing
- A user-friendly API for custom integrations
❌ Что вы потеряете:
- The free version and lower monthly cost
- Built-in marketing automation and helpdesk
- Sales gamification features
📋 Как переключиться:
- Export your data from Agile CRM as a CSV
- Start a Copper 14-day free trial and install the Chrome extension
- Import contacts and rebuild your pipelines
Что не было рассмотрено в нашем обзоре
This comparison focused on small businesses and sales teams. We did not test enterprise scaling or deep ecommerce crm workflows. We also skipped in person onboarding and large add ons. If you are an enterprise buyer or run a big ecommerce store, your needs may differ from what we covered here.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Гибкая CRM |
| 🔗 Интеграция с Google | Медный CRM |
| 📣 Маркетинговые инструменты | Гибкая CRM |
| 🎯 Reliability | Медный CRM |
| 👶 Простота использования | Медный CRM |
| 🛟 Поддержка репутации | Медный CRM |
| 🏆 Общий победитель | Медный CRM |
🏆 WINNER: COPPER CRM
Copper CRM wins 4 out of 6 categories.
Лучше всего подходит для: Google Workspace teams, Gmail-based sales reps, and малый бизнес owners who want a stable sales crm.
Copper CRM and Agile CRM solve different problems.
Copper is a sales crm built around Google products and the Gmail inbox.
Agile is an all in one crm with marketing and service baked in.
Agile CRM is a strong pick for small businesses that want everything for one low price.
But if your team runs on Gmail and Google Calendar, Copper is the better fit for most users.
Сравнение большего количества функций Copper CRM
Here is how Copper CRM stacks up against other crms:
Медь побеждает по следующим показателям: tighter Gmail integration, simpler setup, a friendlier API
HubSpot побеждает по следующим показателям: a broader free tier, deeper marketing tools, more integrations
Медный CRM против Salesforce
Медь побеждает по следующим показателям: faster onboarding, lower learning curve, native Google feel
Salesforce побеждает по следующим параметрам: advanced capabilities, enterprise scale, richer analytics
Copper CRM против Freshsales CRM
Медь побеждает по следующим показателям: Google Workspace depth, cleaner Gmail workflow, project tracking
Freshsales побеждает по следующим показателям: a free plan, built-in phone, lower entry pricing
Сравнение Agile CRM
Here is how Agile CRM compares with other crm software:
Agile wins on: a lower price, an easier setup, marketing automation built in
Salesforce побеждает по следующим параметрам: enterprise scale, deeper analytics, a huge app market
Agile wins on: cheaper paid plans, sales gamification, an all-in-one bundle
HubSpot побеждает по следующим показателям: better reporting, stronger email delivery, a polished knowledge base
Гибкая CRM против Кеап
Agile wins on: a free version, a lower entry price, built-in telephony
Кип побеждает по следующим пунктам: stronger sales pipeline automation, better support, cleaner email tools
Часто задаваемые вопросы
Для чего используется Copper CRM?
Copper is a customer relationship management tool for Google Workspace. It helps sales teams manage leads, contacts, and pipelines directly inside the Gmail inbox and Google Calendar.
Совместима ли Copper CRM с Outlook?
Copper is built for Google products, so its native power is in Gmail. It does not integrate with Outlook the way it does with Google Workspace.
Действительно ли Agile CRM бесплатна?
Yes. Agile CRM offers a free version for up to 10 users. It covers contact management and basic marketing, with paid plans starting at $8.99 per user.
Сколько стоит услуга по ремонту медных изделий?
Copper CRM pricing starts at $9 per seat monthly. Plans rise through Basic at $23, Professional at $59, and Business at $99 per seat when paid annually.
Что это такое? лучшая CRM software for small business?
Copper suits Google Workspace teams that want a reliable sales crm. Agile fits small businesses wanting marketing and service tools bundled at a low price.
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