⚡ Quick Verdict:
- Chạy: Copper CRM paid plans start at $9/seat/month. Agile CRM starts at $8.99/user/month and adds a free version.
- Phù hợp nhất cho: Copper CRM suits teams living in Gmail and Google Calendar. Agile CRM fits doanh nghiệp nhỏ wanting an all in one crm.
- Điểm khác biệt chính: Copper is a sales crm built around Google products. Agile bundles marketing automation, sales automation, and a helpdesk.
- Our pick: Copper CRM for most Google Workspace users, thanks to its native Gmail inbox integration and cleaner setup.
Copper CRM and Agile CRM both promise to organize your sales process.
But they aren’t built for the same buyer.
Copper CRM lives inside your Gmail inbox and Google Calendar.
Agile CRM packs sales, marketing, and service into one platform.
This guide breaks down pricing, features, and who each tool fits.
Toàn cảnh
This Copper CRM vs Agile CRM comparison covers pricing, core features, and ease of use.
We also show who each crm software fits best.
Our sources include published specs, documentation, and G2 reviews.
Our writers also spent hands-on time with both tools.
Copper CRM là gì?
Copper is a customer relationship management tool made for Google Workspace.
It launched in 2012 as a Gmail extension to cut manual dữ liệu lối vào.
Today it works as a full sales crm inside Google products.
You manage leads, contacts, and companies without leaving Gmail.
Copper claims over 30,000 customers worldwide, including Google itself.
🏆 Winner: Copper CRM
Copper’s integration with Gmail and Google Calendar is unmatched. It syncs emails, meetings, and contact data on its own. A Chrome extension brings the crm right into your inbox.
Bảng giá CRM Copper
Here is what Copper CRM pricing looks like in 2026. Each tier is billed per seat.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | 9 đô la/ghế/tháng | Organizing new contacts only |
| Nền tảng | 23 đô la/ghế/tháng | Bé nhỏ việc kinh doanh teams starting out |
| Chuyên nghiệp | 59 đô la/ghế/tháng | Growing sales teams and reps |
| Việc kinh doanh | 99 đô la/ghế/tháng | Multiple pipelines and email sequence needs |
Pricing verified July 2026.
Dùng thử miễn phí: Copper offers a 14-day free trial. No credit card is needed to start.
Đảm bảo hoàn tiền: Copper does not advertise a refund window. Test the trial before you commit.
📌 Ghi chú: The Starter plan lacks pipeline functionality. It only organizes contacts. You need the Basic plan or higher to create pipelines.
⚠️ Cảnh báo: The table shows annual per-seat rates. If you pay monthly, prices rise. Basic reaches $29, Professional $69, and Business $134 per seat when paid monthly.
Những lợi ích chính của CRM đồng
Here is what makes Copper worth considering:
- Tích hợp Google Workspace: Copper syncs Gmail and Google Calendar automatically. You can create leads, people, and tasks directly from your inbox.
- Tiện ích mở rộng Chrome: The Gmail extension brings crm functionality into your browser. There is no separate app to open.
- Visual pipelines: Track deals and projects across stages. Higher tiers let you build multiple pipelines.
- Tự động hóa quy trình làm việc: Copper can automate tasks and repetitive steps. This removes a lot of manual data entry.
- Website tracking and reporting: Custom reporting lets you build sales reports from Copper data. Email open and click tracking is built in.
- API mạnh mẽ: Copper’s API is user-friendly. It makes connecting other tools and add ons easier than many other crms.
What Our Team Noticed
Của chúng tôi nhà văn signed up for Copper and spent several days inside Gmail with it. Here is what stood out:
Ưu điểm và nhược điểm của Copper CRM
✅ Ưu điểm
- Deep Google Workspace integration inside the Gmail inbox
- Chrome extension removes the need to switch apps
- Automated emails and email templates save sales reps time
- User-friendly API for building custom integrations
❌ Nhược điểm
- Pricing runs high compared to other crm options
- Contact management can glitch, with disappearing contact info
- Marketing runs on an external tool, Outfunnel, which feels clunky
CRM linh hoạt là gì?
Agile CRM is a cloud-based, all in one crm for small and medium businesses.
It launched in 2013 and now serves over 15,000 customers globally.
The crm system blends sales, marketing, and customer service in one place.
You get lead management, email marketing, and a helpdesk together.
G2 Crowd has recognized Agile CRM as a leader in its market.
Runner Up: Agile CRM
Agile CRM offers marketing automation, sales automation, and a helpdesk in one tool. A free version covers up to 10 users. It fits small businesses on a budget.
Bảng giá CRM linh hoạt
Here is what Agile CRM costs in 2026. Prices are per user, per month.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Miễn phí | Miễn phí | Up to 10 users testing the platform |
| Người mới bắt đầu | $8.99 | Người dùng cá nhân và các nhóm nhỏ |
| Thường xuyên | $29.99 | Phát triển đội ngũ tiếp thị |
| Doanh nghiệp | $47.99 | Full sales marketing and service needs |
Pricing verified July 2026.
Dùng thử miễn phí: Agile CRM offers a free version for up to 10 users. There is no setup fee to begin.
Đảm bảo hoàn tiền: Agile does not publish a standard refund policy. Check billing terms before you upgrade.
📌 Ghi chú: The free version is a real draw. It covers contact management and basic marketing for small teams before you pay.
⚠️ Cảnh báo: Some users report reliability issues. Email sending has gone weeks without working for a few accounts, and support replies can be slow.
Những lợi ích chính của CRM linh hoạt
Here is what makes Agile CRM worth a look:
- Nền tảng tất cả trong một: Sales, marketing, and service share one interface. This reduces data silos across your team.
- Tự động hóa tiếp thị: Build automated email campaigns and landing pages. A/B testing and email personalization are included.
- Tự động hóa bán hàng: Automate follow-ups, lead scoring, and data entry. A drag-and-drop thợ xây makes workflow creation simple.
- Helpdesk and telephony: Built-in ticketing and calls handle customer queries. This supports your whole service process.
- Web engagement and tracking: Gauge web engagement and website tracking to time your tiếp cận cộng đồng. Leads can book meetings on your calendar.
- Sales gamification: Leaderboards and badges push friendly competition. This feature is rare among other crm tools.
What Our Team Noticed
Our writer tested Agile CRM’s free version and set up a basic sales pipeline. Here is what stood out:
Ưu điểm và nhược điểm của CRM linh hoạt
✅ Ưu điểm
- Free version for up to 10 users at a great price
- All in one crm with marketing, sales, and helpdesk
- Ứng dụng trò chơi hóa vào bán hàng với bảng xếp hạng và huy hiệu
- Works beyond Google, syncing with Outlook too
❌ Nhược điểm
- Reporting tools are poorly configured, per user reviews
- Email delivery and reliability complaints have grown
- Email template builder is inflexible and limited
So sánh tính năng
Ready to compare Copper CRM vs Agile CRM feature by feature? We looked at nine areas that matter most for your sales process and marketing tools.
| Tính năng | Đồng CRM | CRM linh hoạt |
|---|---|---|
| Giá khởi điểm | 9 đô la/ghế/tháng | Free / $8.99/user |
| Phiên bản miễn phí | ❌ | ✅ |
| Tích hợp Google Workspace | ✅ Bản địa | ⚠️ Calendar sync |
| Tự động hóa tiếp thị | ⚠️ Thông qua Outfunnel | ✅ Được tích hợp sẵn |
| Tự động hóa quy trình làm việc | ✅ | ✅ |
| Gamification trong bán hàng | ❌ | ✅ |
| Built-in Helpdesk | ❌ | ✅ |
| Tốt nhất cho | Nhóm Google Workspace | All in one crm on a budget |
1. Tích hợp Google Workspace
Copper CRM: This is Copper’s core strength. Copper’s integration with Google Workspace (formerly G Suite) syncs Gmail, Google Calendar, Google Docs, Google Sheets, and Google Drive. You manage clients from your Gmail inbox without switching tabs.
CRM linh hoạt: Agile is not built around Google products. It still syncs with Google Calendar and Outlook, so leads can book meetings directly. But it lacks the native Gmail extension Copper offers.
2. Quản lý liên hệ và khách hàng tiềm năng
Copper CRM: You create new leads, new contacts, and companies straight from Gmail or Google Calendar. Copper easily tracks activity and logs calls through its mobile app. Some users report contact info glitches, though.
CRM linh hoạt: Agile gives a 360-degree view of each contact. Its contact management ties in web engagement and lead scoring. You can add custom fields to match your sales process.
3. Sales Pipelines and Deals
Copper CRM: Copper’s visual sales pipeline tracks deals across stages. Higher tiers let you create multiple pipelines for different products. The Starter plan skips pipelines and only handles contacts.
CRM linh hoạt: Agile’s deals management gives a visual sales pipeline as well. You track every new lead and deal in one board. Sales forecasting helps you predict revenue generated.
4. Workflow and Sales Automation
Copper CRM: Copper’s workflow automation removes repetitive work. It can automate tasks and cut manual data entry. This keeps your sales team focused on selling.
CRM linh hoạt: Agile leans on sales automation and marketing automation. A drag-and-drop builder handles follow-ups and lead scoring. In 2026, Agile is adding AI agents for predictive analytics.
5. Email Tools and Templates
Copper CRM: Copper supports automated emails as one-offs and as an email sequence. The email sequence sits in the Business tier. Emails send from your Gmail account, so they are transactional and skip an unsubscribe link.
CRM linh hoạt: Agile handles email marketing and bulk emails at scale. Email templates support A/B testing and personalization. Still, some users report email delivery has slipped over time.
⚠️ Cảnh báo: Copper’s automated emails skip unsubscribe links. Use them for one-to-one replies, not bulk emails, to stay within email rules.
6. Task Automation and Engagement
Copper CRM: Copper automates tasks like activity tracking and reminders. It logs email opens and clicks so you know when to follow up. This runs quietly inside your Gmail inbox.
CRM linh hoạt: Agile enhances customer engagement through multi-channel outreach. It reaches contacts by email, mạng xã hội, and mobile. Automated triggers handle customer queries fast.
7. Báo cáo và Phân tích
Copper CRM: Copper’s custom reporting lets you build sales reports from your own data. You easily track pipeline health and rep performance. Reports pull straight from Copper records.
CRM linh hoạt: Agile offers reports and analytics across sales and marketing. But several users call the reporting tools poorly configured. This is a common complaint in reviews.
8. Data Import and Company Records
Copper CRM: Copper imports data fast to skip manual data entry. The Basic plan handles up to 2,500 contacts. The Professional plan lifts that to 15,000 contacts.
CRM linh hoạt: Agile manages companies alongside contacts and deals. You can link people to accounts for a full view. Third-party integrations pull in more customer data.
9. Projects and Customer Service
Copper CRM: Copper adds project management on top of its sales crm. You track projects across the same pipelines as deals. This keeps client work and sales in one view.
CRM linh hoạt: Agile handles customer service with a built-in helpdesk. It automates ticketing and tracks customer queries. Copper has no native helpdesk, so this is an Agile edge.
10. Định giá & Chi phí
Hãy cùng so sánh các gói giá cạnh nhau.
| Kế hoạch | Đồng CRM | CRM linh hoạt |
|---|---|---|
| Miễn phí | ❌ (Dùng thử 14 ngày) | Free for 10 users |
| Món khai vị / Món đầu tiên | 9 đô la/ghế/tháng | 8,99 đô la/người dùng/tháng |
| Hạng trung | $23 – $59/seat/month | 29,99 đô la/người dùng/tháng |
| Hạng cao nhất | 99 đô la/ghế/tháng | 47,99 đô la/người dùng/tháng |
Copper CRM: Copper CRM pricing runs higher, and each tier climbs steeply. The Business tier at $99 per seat is the priciest option here. You pay for the deep Google Workspace integration.
CRM linh hoạt: Agile is the budget pick. A free version plus a $47.99 top plan keeps costs low for small businesses. That is a great price for an all in one crm.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Tight budget or free version | CRM linh hoạt | Free plan for 10 users |
| Deep Gmail and Google workflow | Đồng CRM | Native Google Workspace integration |
| Built-in marketing and helpdesk | CRM linh hoạt | All in one crm platform |
| Clean, reliable setup | Đồng CRM | Simpler, more stable interface |
| Beginner-friendly Google team | Đồng CRM | Familiar Google products feel |
💰 Ngân sách của bạn
Agile CRM wins on price with a free version and low paid tiers. Copper costs more but bundles premium Google features.
🔌 Bộ công nghệ của bạn
If you live in Gmail and Google Calendar, Copper fits your stack. If you use Microsoft 365 or mixed tools, Agile is safer.
📣 Your Marketing Needs
Agile has native marketing automation, landing pages, and email marketing. Copper leans on Outfunnel for marketing tools, which feels bolted on.
🎓 Trình độ kinh nghiệm của bạn
Copper offers a smooth setup for anyone used to Google products. Agile has more moving parts, so the learning curve is steeper.
🆓 Dùng thử và bản demo miễn phí
Copper gives a 14-day free trial with no card required. Agile lets you stay on the free version for as long as you like.
🛟 Các tùy chọn hỗ trợ
Both offer a knowledge base and online help. Agile support gets mixed reviews, so weigh that if support matters to you.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.
🔄 Switching from Copper CRM to Agile CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A free version for up to 10 users
- Native marketing automation and a helpdesk
- Ứng dụng trò chơi hóa vào bán hàng với bảng xếp hạng và huy hiệu
❌ Những gì bạn sẽ mất:
- The native Gmail extension and Chrome extension
- Automatic Google Workspace syncing
- The clean, familiar Google products interface
📋 Cách chuyển đổi:
- Export contacts and deals from Copper as a CSV
- Create your Agile CRM account and free version
- Import the CSV and map your custom fields
🔄 Switching from Agile CRM to Copper CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Deep Google Workspace integration inside Gmail
- A cleaner interface and more reliable syncing
- A user-friendly API for custom integrations
❌ Những gì bạn sẽ mất:
- The free version and lower monthly cost
- Built-in marketing automation and helpdesk
- Sales gamification features
📋 Cách chuyển đổi:
- Export your data from Agile CRM as a CSV
- Start a Copper 14-day free trial and install the Chrome extension
- Import contacts and rebuild your pipelines
What Our Review Didn’t Cover
This comparison focused on small businesses and sales teams. We did not test enterprise scaling or deep ecommerce crm workflows. We also skipped in person onboarding and large add ons. If you are an enterprise buyer or run a big ecommerce store, your needs may differ from what we covered here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | CRM linh hoạt |
| 🔗 Tích hợp Google | Đồng CRM |
| 📣 Công cụ tiếp thị | CRM linh hoạt |
| 🎯 Reliability | Đồng CRM |
| 👶 Dễ sử dụng | Đồng CRM |
| 🛟 Support Reputation | Đồng CRM |
| 🏆 Người chiến thắng chung cuộc | Đồng CRM |
🏆 WINNER: COPPER CRM
Copper CRM wins 4 out of 6 categories.
Phù hợp nhất cho: Google Workspace teams, Gmail-based sales reps, and doanh nghiệp nhỏ owners who want a stable sales crm.
Copper CRM and Agile CRM solve different problems.
Copper is a sales crm built around Google products and the Gmail inbox.
Agile is an all in one crm with marketing and service baked in.
Agile CRM is a strong pick for small businesses that want everything for one low price.
But if your team runs on Gmail and Google Calendar, Copper is the better fit for most users.
So sánh thêm về Copper CRM
Here is how Copper CRM stacks up against other crms:
Đồng thắng thế nhờ: tighter Gmail integration, simpler setup, a friendlier API
HubSpot thắng nhờ: a broader free tier, deeper marketing tools, more integrations
Đồng CRM so với Salesforce
Đồng thắng thế nhờ: faster onboarding, lower learning curve, native Google feel
Salesforce thắng thế nhờ: advanced capabilities, enterprise scale, richer analytics
So sánh Copper CRM và Freshsales CRM
Đồng thắng thế nhờ: Google Workspace depth, cleaner Gmail workflow, project tracking
Freshsales thắng nhờ: a free plan, built-in phone, lower entry pricing
So sánh thêm về Agile CRM
Here is how Agile CRM compares with other crm software:
CRM linh hoạt so với Salesforce
Agile wins on: a lower price, an easier setup, marketing automation built in
Salesforce thắng thế nhờ: enterprise scale, deeper analytics, a huge app market
Agile wins on: cheaper paid plans, sales gamification, an all-in-one bundle
HubSpot thắng nhờ: better reporting, stronger email delivery, a polished knowledge base
CRM linh hoạt so với Keap
Agile wins on: a free version, a lower entry price, built-in telephony
Keap thắng nhờ: stronger sales pipeline automation, better support, cleaner email tools
Câu hỏi thường gặp
Copper CRM được dùng để làm gì?
Copper is a customer relationship management tool for Google Workspace. It helps sales teams manage leads, contacts, and pipelines directly inside the Gmail inbox and Google Calendar.
Copper CRM có tương thích với Outlook không?
Copper is built for Google products, so its native power is in Gmail. It does not integrate with Outlook the way it does with Google Workspace.
Phần mềm Agile CRM có thực sự miễn phí không?
Yes. Agile CRM offers a free version for up to 10 users. It covers contact management and basic marketing, with paid plans starting at $8.99 per user.
Copper tính phí bao nhiêu?
Copper CRM pricing starts at $9 per seat monthly. Plans rise through Basic at $23, Professional at $59, and Business at $99 per seat when paid annually.
Đó là CRM tốt nhất software for small business?
Copper suits Google Workspace teams that want a reliable sales crm. Agile fits small businesses wanting marketing and service tools bundled at a low price.
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