⚡ Краткий вывод:
- Цены: Понедельник CRM starts at $9/user/month. Close CRM starts at $35/seat/month.
- Лучше всего подходит для: Monday suits teams managing projects and pipelines together. Close suits sales teams that live on phone calls.
- Ключевое отличие: Monday adds Kanban board, Gantt chart and dashboard views. Close adds built in calling and a power dialer.
- Наш выбор: Monday CRM for most small businesses, based on its higher rating and wider feature set.
The cheaper tool here is not the weaker one.
Monday CRM costs $9 per user monthly. Close CRM starts at $35.
But price is the smallest gap between them.
Monday is a work management platform that also handles customer relationship management.
Close is a sales engagement tool wearing a CRM badge.
That single difference decides which one fits your team.
Обзор
This Monday CRM vs Close CRM comparison covers pricing, key features, and ease of use.
Наш писатель spent hands-on time inside Close CRM directly.
Notes on Monday come from published specs, documentation, and G2 reviews.
Мы также подробно разбираем, кому лучше всего подходит каждый инструмент.
В конце концов, вы будете знать, какой из них выбрать.
Что такое Monday CRM?
Monday CRM is the sales side of Monday.com, an online work management platform.
The same engine powers its project management software and its customer relationship management boards.
You start by creating boards for deals, contacts, and accounts.
Each board holds custom fields, owners, dates, and files.
Компания Monday обслуживает более 152 000 клиентов в более чем 200 странах мира.
Teams pick it because one tool covers sales, projects, and human resources.
🏆 Победитель: Monday CRM
One platform for managing projects and customer relationships. Build pipelines, boards, and custom dashboards in just a few clicks.
Цены на CRM в понедельник
Here is what Monday CRM costs per user. The pricing structure is simple at this level.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Базовый | 9 долларов США/пользователь/месяц | Маленький бизнес teams tracking contacts |
| Стандарт | 12 долларов США/пользователь/месяц | Teams that need автоматизация функции |
| Про | 19 долларов США/пользователь/месяц | Sales teams needing time tracking and advanced отчетность |
Pricing verified August 2026.
Бесплатная пробная версия: Yes. You can test the paid plans before you enter payment details.
Гарантия возврата денег: Monday’s pricing page lists a 30-day refund window on new subscriptions.
📌 Примечание: Monday.com also runs a free plan on its work management side, capped at two seats and three boards. An enterprise plan sits above Pro with custom pricing, 1TB of file storage, and premium support. Storage space climbs with every tier.
⚠️ Pricing conflict flagged: Our research notes list Monday work management seats at $36 per month for three users on the basic plan, $42 on Standard, and $72 on Monday’s Pro plan. Those are bundled work management prices, not the CRM per-seat rates. The table above uses our verified CRM figures. Monday has raised prices over recent years, so check the live page before you buy.
Основные преимущества Monday CRM
Here is what makes Monday worth a look:
- Множество вариантов отображения проекта: Switch between Kanban board, Gantt chart view, timeline, and calendar. The same records power every view.
- Глубокая персонализация: Define your own columns, custom fields, and custom dashboards. Customizable templates cover sales, event planning, and software development.
- Автоматизация рабочих процессов: A plain-English automation строитель creates rules without code. Автоматизация features cover status changes, follow ups, and reminders.
- Интеграция со сторонними сервисами: Over 50 apps connect, including Slack, Google Calendar, Google Sheets, and Microsoft Teams.
- Time tracking built in: Available from the Pro tier upward. Handy for agencies billing clients by the hour.
- Support and learning: Customer support runs on live chat 24/7. A knowledge base with hundreds of video tutorials and a community forum back it up.
- Студент program: College students and educators get free accounts with selected Pro features.
Here is how the platform looks once a board is live.
Что заметила наша команда
Note: We have not had extended hands-on time inside Monday CRM yet. Everything above comes from published documentation, Monday’s pricing page, and G2 reviews. G2 reviews highlight the tidy interface and the speed of setup. The same reviews flag a steep learning curve once new users start stacking automations.
Понедельник: Плюсы и минусы CRM
✅ Плюсы
- Starts at $9 per user monthly, cheaper than most crm software
- Kanban, Gantt, timeline, and calendar views in one platform
- Clean interface that most team members pick up quickly
- Handles managing tasks and deals inside the same workspace
- 24/7 live chat plus hundreds of video tutorials
❌ Минусы
- Endless customization can overwhelm new users
- Tiered pricing by team size confuses buyers
- No native dialer for high-volume phone calls
- Time tracking and guest access sit behind higher tiers
Что такое Close CRM?
Close CRM is built for small to medium-sized businesses that sell by phone and email.
It folds email, calling, and SMS into one shared inbox.
Sales reps dial straight from the browser without a separate phone system.
The promise is simple: work more leads and close more deals with fewer tools.
Smart Views filter leads so the hottest prospects surface first.
Every call, email, and note lands on one activity log timeline.
Close sits closer to a sales engagement tool than to traditional crm options.
Runner Up: Close CRM
A calling-first CRM for outbound teams. Power dialer, email sequences, and one inbox for every conversation.
Цены на CRM-систему Close
Close charges per seat. Here is the current lineup.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Основные сведения | 35 долларов за место в месяц | Small teams testing built in calling |
| Рост | 99 долларов за место в месяц | Teams needing multiple pipelines and email sequences |
| Шкала | 139 долларов за место в месяц | Larger sales teams wanting call coaching and custom objects |
Pricing verified August 2026.
Бесплатная пробная версия: 14 days, no credit card needed to start.
Гарантия возврата денег: None advertised. The free trial is your testing window.
📌 Примечание: Startup features cover built in calling, texting, and email on the entry tier. Professional features such as advanced automation, call coaching, and custom graphs sit in higher tiers. A free one-click migration tool moves your данные из других инструментов.
⚠️ Pricing conflict flagged: Our research notes list three plans named Startup ($59 monthly, $49 annual), Professional ($109 or $99), and Enterprise ($149 or $139) per user. Close has since renamed and repriced its tiers. The table above uses our verified Essentials, Growth, and Scale figures.
Основные преимущества Close CRM
Close offers a tight set of tools aimed at one job:
- Встроенная функция вызова: Dial from the browser or a mobile device. No separate phone system to buy.
- Power dialer and predictive dialer: Both automate the dialing process. Reps dial multiple numbers without touching a keypad.
- One inbox: Email, calls, and SMS share a single view. That cuts manual data entry after every conversation.
- Интеллектуальные представления: Filters rank leads by criteria you set. Reps work the best lead first.
- Коучинг в режиме реального времени: Managers listen in and help mid-call. Useful for training new sales reps.
- Быстрая настройка: A CSV import tool and one-click migration move contacts over. Most teams finish inside the free trial.
- Поддержка и безопасность: A help center, API docs for any developer, and regular product updates back the platform.
Here is how the workspace looks on desktop.
Что заметила наша команда
Our writer signed up for Close CRM and worked a real lead list through it. Here is what stood out from that hands-on time:
Преимущества и недостатки Close CRM
✅ Плюсы
- Лучшие в своем классе возможности звонков с помощью функции автоматического набора номера и функции автоматического ввода номера.
- Email, calls, and SMS live in one inbox
- Simple enough to earn full team engagement fast
- Free migration help and proactive onboarding support
- Rated 4.7 out of 5 on G2 by users
❌ Минусы
- Reporting is weaker than rival platforms
- Less customizable than other crms in the same bracket
- Entry pricing runs high for smaller teams
- No project views for managing projects alongside deals
Сравнение характеристик
Now let’s put the two platforms side by side. We cover ten areas, from contacts to cost. The standout features differ far more than the price tags.
| Особенность | Понедельник CRM | Закрыть CRM |
|---|---|---|
| Начальная цена | 9 долларов США/пользователь/месяц | 35 долларов за место в месяц |
| Бесплатная пробная версия | ✅ | ✅ 14 дней |
| Встроенная функция вызова | ❌ | ✅ |
| Power Dialer | ❌ | ✅ |
| Kanban Board & Gantt Chart | ✅ | ❌ |
| Автоматизация рабочих процессов | ✅ | ✅ |
| Расширенные возможности отчетности | ✅ | ⚠️ Ограниченное количество |
| Интеграция со сторонними сервисами | 50+ | 80+ |
| Учет рабочего времени | ✅ Pro and up | ❌ |
| Лучше всего подходит для | Managing projects and deals together | Большой объем исходящих звонков |
1. Contact Management & Custom Fields
CRM в понедельник: Contacts live on boards you shape yourself. You add custom fields, link records, and attach files. It works like a spreadsheet with a database underneath, closer to Airtable than to old crm software.
Закрыть CRM: Leads sit at the center, with contacts nested inside each company record. Smart Views sort them by any rule you set. Custom objects arrive only on the top tier.
2. Воронка продаж и отслеживание сделок
CRM в понедельник: Pipelines are boards with deal stages as groups. Drag a card forward and project progress updates everywhere. You can run several pipelines beside project timelines on the same account.
Закрыть CRM: A visual pipeline shows where deals stall. Multiple pipelines unlock on the Growth tier. The layout is tuned for one job: moving leads toward closed-won.
3. Автоматизация рабочих процессов
CRM в понедельник: The automation builder reads like a sentence. Pick a trigger, pick an action, done in just a few clicks. Rules can assign owners, set task dependencies, and fire reminders.
Закрыть CRM: Workflows chain calls, email sequences, and follow ups into one track. Automated reminders keep reps on schedule without manual effort. The focus stays on outreach, not general operations.
⚠️ Предупреждение: Monday counts automation actions per month, and the allowance rises with higher tiers. Heavy automation on the basic plan runs out fast.
4. Daily Work Hub: Boards vs Inbox
CRM в понедельник: Your day starts on a board. Because Monday work management sits underneath, task management and deal work share one home. That suits software teams, a research team, or event planning crews juggling both.
Закрыть CRM: Your day starts in the inbox. Every reply, missed call, and task queues in one list. Reps clear it top to bottom, which keeps the whole team on the same page.
5. Reporting & Custom Dashboards
CRM в понедельник: Dashboards pull widgets from several boards at once. You can chart revenue, workload, and project progress in one place. All the data stays live as records change.
Закрыть CRM: Built-in reports cover activity, calls, and pipeline health, with custom graphs on paid tiers. G2 reviews call the reporting layer thin for deeper analysis. Many teams export to a spreadsheet instead.
6. Team Collaboration & Communication
CRM в понедельник: Comments hang off each item, so people discuss work where it happens. File sharing, mentions, and guest access round out the collaboration features. Resource views show who carries too much.
Закрыть CRM: The conversation panel stores every call recording, email, and текст against the lead. Managers listen live and whisper advice mid-call. It is built to talk to customers, not to run internal projects.
7. Project Views: Kanban Board & Gantt Chart
CRM в понедельник: A kanban board handles stage-by-stage work. Switch to the gantt chart view for dependencies and dates. Timeline and calendar views round out the set.
Gantt charts matter most when deals trigger delivery work. Here is that view in action.
Закрыть CRM: There is no gantt chart and no board view for projects. Close keeps a list and a pipeline. If you need project management tools, you will pair it with another app.
8. Интеграция со сторонними сервисами
CRM в понедельник: Over 50 apps connect through the integrations center, including Slack, Google Calendar, Google Sheets, and Microsoft Teams. Two-way sync keeps records aligned. An open API covers anything missing.
Закрыть CRM: Around 80 integrations connect, covering Zoom meetings, calendars, and marketing tools. A few connectors found in bigger platforms are still missing. Check your stack before you commit.
9. AI & Smart Features
CRM в понедельник: Smart automation suggests rules based on how your boards behave. It can draft updates and sort incoming requests.
Monday also ships an MCP connector so outside инструменты искусственного интеллекта can read and write board records.
Закрыть CRM: Sales AI summarizes calls and drafts replies from email templates. It also scores which lead deserves attention next. Bulk email sending runs from the same screen.
10. Ценообразование и стоимость
Here are both platforms priced side by side. Figures are per seat, per month.
| Уровень | Понедельник CRM | Закрыть CRM |
|---|---|---|
| Вход | Базовый тариф — 9 долларов США/пользователь/месяц | Базовый пакет — 35 долларов за место в месяц |
| Середина | Стандартный тариф — 12 долларов США/пользователь/месяц | Рост — 99 долларов за место в месяц |
| Вершина | Pro — 19 долларов США/пользователь/месяц | Scale — 139 долларов за место в месяц |
CRM в понедельник: Three tiers, all under $20 per user. The Pro tier unlocks all the features most small teams need, and a five-person team on it pays $95 monthly. Seats are sold in blocks, so check the count before you pick a plan.
Закрыть CRM: The same five reps on Growth pay $495 monthly. That buys phone infrastructure Monday does not include. Whether it pays back depends on your call volume.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Ограниченный бюджет | Понедельник CRM | Roughly a quarter of the seat cost |
| Heavy outbound phone calls | Закрыть CRM | Power dialer and predictive dialer |
| Managing projects and deals | Понедельник CRM | Boards, gantt charts, task management |
| Fast rep onboarding | Закрыть CRM | One inbox, little training needed |
| Расширенные возможности отчетности | Понедельник CRM | Custom dashboards across boards |
| Простая в настройке настройка для начинающих. | Понедельник CRM | Customizable templates for common workflows |
💰 Ваш бюджет
Monday’s paid plans start at $9 per user monthly. Close asks $35 per seat before you touch its professional features.
🔌 Ваш технологический стек
Close carries more connectors at 80-plus, including Zoom meetings. Monday connects to Google Calendar, Google Sheets, and Slack out of the box.
📞 Ваш процесс продаж
If reps dial all day, Close wins outright. If your sales process runs on email and handoffs to delivery, Monday fits better.
🎓 Ваш уровень опыта
Close is the simpler tool to learn. Monday’s feature set is deeper, which means more power and a longer ramp for new users.
🆓 Бесплатные пробные версии и демо-версии
Close gives you 14 days with no card required. Monday lets you trial paid plans and keeps a free version on its work management side.
🛟 Варианты поддержки
Monday runs 24/7 live chat plus a community forum and video library. Close leans on its help center, API docs, and hands-on migration help.
Руководство по переключению
Already running one of these? Here is what changes if you move.
🔄 Switching from Monday CRM to Close CRM?
✅ Что вы получите:
- A dialer inside the CRM, so reps stop switching apps
- Live call coaching for training junior sellers
- One inbox that merges email, SMS, and calls
❌ Что вы потеряете:
- Kanban, gantt, and calendar project views
- Built-in time tracking and resource planning
- Cross-board dashboards for advanced reporting
📋 Как переключиться:
- Export each Monday board to CSV, one per object
- Start the 14-day Close trial and request migration help
- Import leads, then rebuild your pipeline stages and Smart Views
🔄 Switching from Close CRM to Monday CRM?
✅ Что вы получите:
- Seat costs drop by more than half at every tier
- Project management platforms features beside your pipeline
- Custom dashboards, collaboration tools, and guest access
❌ Что вы потеряете:
- Native calling, SMS, and both dialers
- Call recordings stored against each lead
- The single-inbox rhythm reps get used to
📋 Как переключиться:
- Export leads, contacts, and opportunities from Close
- Create a Monday account and pick a CRM template
- Import your files, then map columns and rebuild automations
Что не было рассмотрено в нашем обзоре
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, custom pricing negotiations, or single sign-on. Call quality across regions and mobile app performance also sit outside our scope. If you run 100 seats or need deep security review, your checklist will look different from ours.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Понедельник CRM |
| 🚀 Основные функции CRM | Понедельник CRM |
| 📞 Calling & Outreach | Закрыть CRM |
| 📊 Reporting & Dashboards | Понедельник CRM |
| 👶 Простота использования | Закрыть CRM |
| 🔌 Интеграции | Закрыть CRM |
| 🗂️ Project Views | Понедельник CRM |
| 🏆 Общий победитель | Понедельник CRM |
🏆 ПОБЕДИТЕЛЬ: MONDAY CRM
В понедельник CRM-система победила в 4 из 7 категорий.
Лучше всего подходит для: Small business teams, agencies handling delivery work, and companies that want one platform for sales and projects
These two products solve different problems. Monday is a work management platform with a sales layer on top. Close is a calling machine with a customer database attached.
Close is the better tool for a team that dials all day. Nothing in Monday matches its dialers, and the onboarding speed is real.
For everyone else, Monday CRM does more for less money. It tracks deals, projects, and workloads without a second subscription.
Сравнение показателей CRM за понедельник.
Here is how Monday measures up against other management tools:
В понедельник CRM против HubSpot
Победы в понедельник: Lower seat cost, board-style project views, deeper board customization
HubSpot побеждает по следующим показателям: A genuinely free tier, marketing email depth, native встреча планирование
Понедельник CRM против Пайпдрайв
Победы в понедельник: Project timelines beside deals, cross-board dashboards, wider template library
Pipedrive побеждает в следующих условиях: A tighter pipeline-only workflow, faster deal entry, built-in call logging
Понедельник CRM против ClickUp
Победы в понедельник: A calmer interface, clearer sales templates, faster setup for non-technical teams
ClickUp побеждает по следующим показателям: A cheaper first paid tier, more task management depth, docs and whiteboards included
Сравнение CRM и Zoho CRM в понедельник
Победы в понедельник: Visual boards over form-heavy screens, simpler automation building, faster team adoption
Zoho wins on: A larger native product suite, lower cost at scale, sharper forecasting reports
Больше информации о Close CRM по сравнению с другими сервисами.
And here is where Close lands against its own rivals:
Победы с минимальным преимуществом: Dialing built into the record, faster rep onboarding, no add-on needed for calls
HubSpot побеждает по следующим показателям: Free entry plan, richer reporting suite, far more integrations
Close CRM против Freshsales CRM
Победы с минимальным преимуществом: Predictive dialing volume, cleaner single inbox, live call coaching
Freshsales побеждает по следующим показателям: A cheaper entry seat, built-in chat channels, stronger deal forecasting
Закрыть CRM против Кеап
Победы с минимальным преимуществом: Outbound call handling, simpler daily workflow, quicker data import
Кип побеждает по следующим пунктам: Marketing automation depth, invoicing and payments, landing page building
Закрыть CRM против Salesforce
Победы с минимальным преимуществом: Setup measured in days, no consultant required, calling included in the seat price
Salesforce побеждает по следующим параметрам: Customization for any process, enterprise reporting, a huge partner marketplace
Часто задаваемые вопросы
Для чего используется Monday.com?
Teams use it to run projects, pipelines, and processes on shared boards. It covers sales, marketing, human resources, and software development inside one workspace.
Можно ли считать понедельник инструментом CRM?
Yes. Monday CRM is a dedicated product built on the same platform, with pipelines, contacts, and deal automation. It is also a project management tool.
Что такое CRM-система с возможностью закрытия сделки?
Close CRM is a sales platform for small and mid-sized teams. It merges calling, email, and SMS into one inbox with automation on top.
Сколько это будет стоить в месяц?
Essentials costs $35 per seat monthly. Growth runs $99 and Scale $139. A 14-day free trial lets you test before paying.
Чем Close отличается от других CRM-систем?
Most platforms store records and bolt on calling later. Close ships dialers, texting, and email sequences in the core product, then adds the database.
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