⚡ Nhận định nhanh:
- Chạy: Thứ hai CRM starts at $9/user/month. Close CRM starts at $35/seat/month.
- Phù hợp nhất cho: Monday suits teams managing projects and pipelines together. Close suits sales teams that live on phone calls.
- Điểm khác biệt chính: Monday adds Kanban board, Gantt chart and dashboard views. Close adds built in calling and a power dialer.
- Lựa chọn của chúng tôi: Monday CRM for most small businesses, based on its higher rating and wider feature set.
The cheaper tool here is not the weaker one.
Monday CRM costs $9 per user monthly. Close CRM starts at $35.
But price is the smallest gap between them.
Monday is a work management platform that also handles customer relationship management.
Close is a sales engagement tool wearing a CRM badge.
That single difference decides which one fits your team.
Toàn cảnh
This Monday CRM vs Close CRM comparison covers pricing, key features, and ease of use.
Của chúng tôi nhà văn spent hands-on time inside Close CRM directly.
Notes on Monday come from published specs, documentation, and G2 reviews.
Chúng tôi cũng phân tích chi tiết từng công cụ phù hợp nhất với đối tượng nào.
Cuối cùng, bạn sẽ biết nên chọn cái nào.
Monday CRM là gì?
Monday CRM is the sales side of Monday.com, an online work management platform.
The same engine powers its project management software and its customer relationship management boards.
You start by creating boards for deals, contacts, and accounts.
Each board holds custom fields, owners, dates, and files.
Monday phục vụ hơn 152.000 khách hàng tại hơn 200 quốc gia.
Teams pick it because one tool covers sales, projects, and human resources.
🏆 Người chiến thắng: Monday CRM
One platform for managing projects and customer relationships. Build pipelines, boards, and custom dashboards in just a few clicks.
Bảng giá CRM Thứ Hai
Here is what Monday CRM costs per user. The pricing structure is simple at this level.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 9 đô la/người dùng/tháng | Bé nhỏ việc kinh doanh teams tracking contacts |
| Tiêu chuẩn | 12 đô la/người dùng/tháng | Teams that need tự động hóa đặc trưng |
| Chuyên nghiệp | 19 đô la/người dùng/tháng | Sales teams needing time tracking and advanced báo cáo |
Pricing verified August 2026.
Dùng thử miễn phí: Yes. You can test the paid plans before you enter payment details.
Đảm bảo hoàn tiền: Monday’s pricing page lists a 30-day refund window on new subscriptions.
📌 Ghi chú: Monday.com also runs a free plan on its work management side, capped at two seats and three boards. An enterprise plan sits above Pro with custom pricing, 1TB of file storage, and premium support. Storage space climbs with every tier.
⚠️ Pricing conflict flagged: Our research notes list Monday work management seats at $36 per month for three users on the basic plan, $42 on Standard, and $72 on Monday’s Pro plan. Those are bundled work management prices, not the CRM per-seat rates. The table above uses our verified CRM figures. Monday has raised prices over recent years, so check the live page before you buy.
Những lợi ích chính của Monday CRM
Here is what makes Monday worth a look:
- Nhiều góc nhìn khác nhau về dự án: Switch between Kanban board, Gantt chart view, timeline, and calendar. The same records power every view.
- Tùy chỉnh chuyên sâu: Define your own columns, custom fields, and custom dashboards. Customizable templates cover sales, event planning, and software development.
- Tự động hóa quy trình làm việc: A plain-English automation thợ xây creates rules without code. Tự động hoá features cover status changes, follow ups, and reminders.
- Tích hợp với bên thứ ba: Over 50 apps connect, including Slack, Google Calendar, Google Sheets, and Microsoft Teams.
- Time tracking built in: Available from the Pro tier upward. Handy for agencies billing clients by the hour.
- Support and learning: Customer support runs on live chat 24/7. A knowledge base with hundreds of video tutorials and a community forum back it up.
- Học sinh program: College students and educators get free accounts with selected Pro features.
Here is how the platform looks once a board is live.
Những điều nhóm chúng tôi nhận thấy
Note: We have not had extended hands-on time inside Monday CRM yet. Everything above comes from published documentation, Monday’s pricing page, and G2 reviews. G2 reviews highlight the tidy interface and the speed of setup. The same reviews flag a steep learning curve once new users start stacking automations.
Ưu điểm và nhược điểm của CRM vào thứ Hai
✅ Ưu điểm
- Starts at $9 per user monthly, cheaper than most crm software
- Kanban, Gantt, timeline, and calendar views in one platform
- Clean interface that most team members pick up quickly
- Handles managing tasks and deals inside the same workspace
- 24/7 live chat plus hundreds of video tutorials
❌ Nhược điểm
- Endless customization can overwhelm new users
- Tiered pricing by team size confuses buyers
- No native dialer for high-volume phone calls
- Time tracking and guest access sit behind higher tiers
Close CRM là gì?
Close CRM is built for small to medium-sized businesses that sell by phone and email.
It folds email, calling, and SMS into one shared inbox.
Sales reps dial straight from the browser without a separate phone system.
The promise is simple: work more leads and close more deals with fewer tools.
Smart Views filter leads so the hottest prospects surface first.
Every call, email, and note lands on one activity log timeline.
Close sits closer to a sales engagement tool than to traditional crm options.
Runner Up: Close CRM
A calling-first CRM for outbound teams. Power dialer, email sequences, and one inbox for every conversation.
Bảng giá CRM
Close charges per seat. Here is the current lineup.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Những điều cần thiết | 35 đô la/ghế/tháng | Small teams testing built in calling |
| Sự phát triển | 99 đô la/ghế/tháng | Teams needing multiple pipelines and email sequences |
| Tỉ lệ | 139 đô la/ghế/tháng | Larger sales teams wanting call coaching and custom objects |
Pricing verified August 2026.
Dùng thử miễn phí: 14 days, no credit card needed to start.
Đảm bảo hoàn tiền: None advertised. The free trial is your testing window.
📌 Ghi chú: Startup features cover built in calling, texting, and email on the entry tier. Professional features such as advanced automation, call coaching, and custom graphs sit in higher tiers. A free one-click migration tool moves your dữ liệu từ các công cụ khác.
⚠️ Pricing conflict flagged: Our research notes list three plans named Startup ($59 monthly, $49 annual), Professional ($109 or $99), and Enterprise ($149 or $139) per user. Close has since renamed and repriced its tiers. The table above uses our verified Essentials, Growth, and Scale figures.
Những lợi ích chính của Close CRM
Close offers a tight set of tools aimed at one job:
- Chức năng gọi tích hợp: Dial from the browser or a mobile device. No separate phone system to buy.
- Power dialer and predictive dialer: Both automate the dialing process. Reps dial multiple numbers without touching a keypad.
- One inbox: Email, calls, and SMS share a single view. That cuts manual data entry after every conversation.
- Chế độ xem thông minh: Filters rank leads by criteria you set. Reps work the best lead first.
- Huấn luyện qua cuộc gọi trực tiếp: Managers listen in and help mid-call. Useful for training new sales reps.
- Thiết lập nhanh chóng: A CSV import tool and one-click migration move contacts over. Most teams finish inside the free trial.
- Hỗ trợ và bảo vệ: A help center, API docs for any developer, and regular product updates back the platform.
Here is how the workspace looks on desktop.
Những điều nhóm chúng tôi nhận thấy
Our writer signed up for Close CRM and worked a real lead list through it. Here is what stood out from that hands-on time:
Ưu điểm và nhược điểm của Close CRM
✅ Ưu điểm
- Chất lượng cuộc gọi tốt nhất với tính năng quay số tự động và dự đoán cuộc gọi.
- Email, calls, and SMS live in one inbox
- Simple enough to earn full team engagement fast
- Free migration help and proactive onboarding support
- Rated 4.7 out of 5 on G2 by users
❌ Nhược điểm
- Reporting is weaker than rival platforms
- Less customizable than other crms in the same bracket
- Entry pricing runs high for smaller teams
- No project views for managing projects alongside deals
So sánh tính năng
Now let’s put the two platforms side by side. We cover ten areas, from contacts to cost. The standout features differ far more than the price tags.
| Tính năng | CRM Thứ Hai | Đóng CRM |
|---|---|---|
| Giá khởi điểm | 9 đô la/người dùng/tháng | 35 đô la/ghế/tháng |
| Dùng thử miễn phí | ✅ | ✅ 14 ngày |
| Gọi điện thoại tích hợp | ❌ | ✅ |
| Trình quay số điện thoại | ❌ | ✅ |
| Kanban Board & Gantt Chart | ✅ | ❌ |
| Tự động hóa quy trình làm việc | ✅ | ✅ |
| Báo cáo nâng cao | ✅ | ⚠️ Số lượng có hạn |
| Tích hợp với bên thứ ba | 50+ | 80+ |
| Theo dõi thời gian | ✅ Pro and up | ❌ |
| Tốt nhất cho | Managing projects and deals together | Gọi điện thoại ra ngoài với số lượng lớn |
1. Contact Management & Custom Fields
CRM ngày thứ Hai: Contacts live on boards you shape yourself. You add custom fields, link records, and attach files. It works like a spreadsheet with a database underneath, closer to Airtable than to old crm software.
Đóng CRM: Leads sit at the center, with contacts nested inside each company record. Smart Views sort them by any rule you set. Custom objects arrive only on the top tier.
2. Quy trình bán hàng & Theo dõi giao dịch
CRM ngày thứ Hai: Pipelines are boards with deal stages as groups. Drag a card forward and project progress updates everywhere. You can run several pipelines beside project timelines on the same account.
Đóng CRM: A visual pipeline shows where deals stall. Multiple pipelines unlock on the Growth tier. The layout is tuned for one job: moving leads toward closed-won.
3. Tự động hóa quy trình làm việc
CRM ngày thứ Hai: The automation builder reads like a sentence. Pick a trigger, pick an action, done in just a few clicks. Rules can assign owners, set task dependencies, and fire reminders.
Đóng CRM: Workflows chain calls, email sequences, and follow ups into one track. Automated reminders keep reps on schedule without manual effort. The focus stays on outreach, not general operations.
⚠️ Cảnh báo: Monday counts automation actions per month, and the allowance rises with higher tiers. Heavy automation on the basic plan runs out fast.
4. Daily Work Hub: Boards vs Inbox
CRM ngày thứ Hai: Your day starts on a board. Because Monday work management sits underneath, task management and deal work share one home. That suits software teams, a research team, or event planning crews juggling both.
Đóng CRM: Your day starts in the inbox. Every reply, missed call, and task queues in one list. Reps clear it top to bottom, which keeps the whole team on the same page.
5. Reporting & Custom Dashboards
CRM ngày thứ Hai: Dashboards pull widgets from several boards at once. You can chart revenue, workload, and project progress in one place. All the data stays live as records change.
Đóng CRM: Built-in reports cover activity, calls, and pipeline health, with custom graphs on paid tiers. G2 reviews call the reporting layer thin for deeper analysis. Many teams export to a spreadsheet instead.
6. Team Collaboration & Communication
CRM ngày thứ Hai: Comments hang off each item, so people discuss work where it happens. File sharing, mentions, and guest access round out the collaboration features. Resource views show who carries too much.
Đóng CRM: The conversation panel stores every call recording, email, and chữ against the lead. Managers listen live and whisper advice mid-call. It is built to talk to customers, not to run internal projects.
7. Project Views: Kanban Board & Gantt Chart
CRM ngày thứ Hai: A kanban board handles stage-by-stage work. Switch to the gantt chart view for dependencies and dates. Timeline and calendar views round out the set.
Gantt charts matter most when deals trigger delivery work. Here is that view in action.
Đóng CRM: There is no gantt chart and no board view for projects. Close keeps a list and a pipeline. If you need project management tools, you will pair it with another app.
8. Tích hợp với bên thứ ba
CRM ngày thứ Hai: Over 50 apps connect through the integrations center, including Slack, Google Calendar, Google Sheets, and Microsoft Teams. Two-way sync keeps records aligned. An open API covers anything missing.
Đóng CRM: Around 80 integrations connect, covering Zoom meetings, calendars, and marketing tools. A few connectors found in bigger platforms are still missing. Check your stack before you commit.
9. AI & Smart Features
CRM ngày thứ Hai: Smart automation suggests rules based on how your boards behave. It can draft updates and sort incoming requests.
Monday also ships an MCP connector so outside Công cụ AI can read and write board records.
Đóng CRM: Sales AI summarizes calls and drafts replies from email templates. It also scores which lead deserves attention next. Bulk email sending runs from the same screen.
10. Định giá & Chi phí
Here are both platforms priced side by side. Figures are per seat, per month.
| Cấp độ | CRM Thứ Hai | Đóng CRM |
|---|---|---|
| Lối vào | Gói cơ bản — 9 đô la/người dùng/tháng | Gói cơ bản — 35 đô la/ghế/tháng |
| Giữa | Tiêu chuẩn — 12 đô la/người dùng/tháng | Tăng trưởng — 99 đô la/người dùng/tháng |
| Đứng đầu | Phiên bản Pro — 19 đô la/người dùng/tháng | Thang giá — 139 đô la/ghế/tháng |
CRM ngày thứ Hai: Three tiers, all under $20 per user. The Pro tier unlocks all the features most small teams need, and a five-person team on it pays $95 monthly. Seats are sold in blocks, so check the count before you pick a plan.
Đóng CRM: The same five reps on Growth pay $495 monthly. That buys phone infrastructure Monday does not include. Whether it pays back depends on your call volume.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Ngân sách eo hẹp | CRM Thứ Hai | Roughly a quarter of the seat cost |
| Heavy outbound phone calls | Đóng CRM | Power dialer and predictive dialer |
| Managing projects and deals | CRM Thứ Hai | Boards, gantt charts, task management |
| Fast rep onboarding | Đóng CRM | One inbox, little training needed |
| Báo cáo nâng cao | CRM Thứ Hai | Custom dashboards across boards |
| Thiết lập thân thiện với người mới bắt đầu | CRM Thứ Hai | Customizable templates for common workflows |
💰 Ngân sách của bạn
Monday’s paid plans start at $9 per user monthly. Close asks $35 per seat before you touch its professional features.
🔌 Bộ công nghệ của bạn
Close carries more connectors at 80-plus, including Zoom meetings. Monday connects to Google Calendar, Google Sheets, and Slack out of the box.
📞 Quy trình bán hàng của bạn
If reps dial all day, Close wins outright. If your sales process runs on email and handoffs to delivery, Monday fits better.
🎓 Trình độ kinh nghiệm của bạn
Close is the simpler tool to learn. Monday’s feature set is deeper, which means more power and a longer ramp for new users.
🆓 Dùng thử và bản demo miễn phí
Close gives you 14 days with no card required. Monday lets you trial paid plans and keeps a free version on its work management side.
🛟 Các tùy chọn hỗ trợ
Monday runs 24/7 live chat plus a community forum and video library. Close leans on its help center, API docs, and hands-on migration help.
Hướng dẫn chuyển đổi
Already running one of these? Here is what changes if you move.
🔄 Switching from Monday CRM to Close CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A dialer inside the CRM, so reps stop switching apps
- Live call coaching for training junior sellers
- One inbox that merges email, SMS, and calls
❌ Những gì bạn sẽ mất:
- Kanban, gantt, and calendar project views
- Built-in time tracking and resource planning
- Cross-board dashboards for advanced reporting
📋 Cách chuyển đổi:
- Export each Monday board to CSV, one per object
- Start the 14-day Close trial and request migration help
- Import leads, then rebuild your pipeline stages and Smart Views
🔄 Switching from Close CRM to Monday CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Seat costs drop by more than half at every tier
- Project management platforms features beside your pipeline
- Custom dashboards, collaboration tools, and guest access
❌ Những gì bạn sẽ mất:
- Native calling, SMS, and both dialers
- Call recordings stored against each lead
- The single-inbox rhythm reps get used to
📋 Cách chuyển đổi:
- Export leads, contacts, and opportunities from Close
- Create a Monday account and pick a CRM template
- Import your files, then map columns and rebuild automations
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, custom pricing negotiations, or single sign-on. Call quality across regions and mobile app performance also sit outside our scope. If you run 100 seats or need deep security review, your checklist will look different from ours.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | CRM Thứ Hai |
| 🚀 Các tính năng cốt lõi của CRM | CRM Thứ Hai |
| 📞 Calling & Outreach | Đóng CRM |
| 📊 Reporting & Dashboards | CRM Thứ Hai |
| 👶 Dễ sử dụng | Đóng CRM |
| 🔌 Tích hợp | Đóng CRM |
| 🗂️ Project Views | CRM Thứ Hai |
| 🏆 Người chiến thắng chung cuộc | CRM Thứ Hai |
🏆 NGƯỜI CHIẾN THẮNG: MONDAY CRM
Monday CRM thắng 4 trong số 7 hạng mục.
Phù hợp nhất cho: Small business teams, agencies handling delivery work, and companies that want one platform for sales and projects
These two products solve different problems. Monday is a work management platform with a sales layer on top. Close is a calling machine with a customer database attached.
Close is the better tool for a team that dials all day. Nothing in Monday matches its dialers, and the onboarding speed is real.
For everyone else, Monday CRM does more for less money. It tracks deals, projects, and workloads without a second subscription.
So sánh thêm về CRM ngày thứ Hai
Here is how Monday measures up against other management tools:
Những chiến thắng vào thứ Hai trong các sự kiện sau: Lower seat cost, board-style project views, deeper board customization
HubSpot thắng nhờ: A genuinely free tier, marketing email depth, native cuộc họp lên lịch
CRM thứ Hai so với Truyền động đường ống
Những chiến thắng vào thứ Hai trong các sự kiện sau: Project timelines beside deals, cross-board dashboards, wider template library
Pipedrive thắng nhờ: A tighter pipeline-only workflow, faster deal entry, built-in call logging
CRM thứ Hai so với Nhấp chuột lên
Những chiến thắng vào thứ Hai trong các sự kiện sau: A calmer interface, clearer sales templates, faster setup for non-technical teams
ClickUp thắng thế nhờ: A cheaper first paid tier, more task management depth, docs and whiteboards included
So sánh Monday CRM và Zoho CRM
Những chiến thắng vào thứ Hai trong các sự kiện sau: Visual boards over form-heavy screens, simpler automation building, faster team adoption
Zoho thắng thế nhờ: A larger native product suite, lower cost at scale, sharper forecasting reports
So sánh thêm về Close CRM
And here is where Close lands against its own rivals:
Những chiến thắng sít sao trong các trận đấu: Dialing built into the record, faster rep onboarding, no add-on needed for calls
HubSpot thắng nhờ: Free entry plan, richer reporting suite, far more integrations
So sánh Close CRM và Freshsales CRM
Những chiến thắng sít sao trong các trận đấu: Predictive dialing volume, cleaner single inbox, live call coaching
Freshsales thắng nhờ: A cheaper entry seat, built-in chat channels, stronger deal forecasting
So sánh Close CRM và Keap
Những chiến thắng sít sao trong các trận đấu: Outbound call handling, simpler daily workflow, quicker data import
Keap thắng nhờ: Marketing automation depth, invoicing and payments, landing page building
So sánh Close CRM và Salesforce
Những chiến thắng sít sao trong các trận đấu: Setup measured in days, no consultant required, calling included in the seat price
Salesforce thắng thế nhờ: Customization for any process, enterprise reporting, a huge partner marketplace
Câu hỏi thường gặp
Monday.com được dùng để làm gì?
Teams use it to run projects, pipelines, and processes on shared boards. It covers sales, marketing, human resources, and software development inside one workspace.
Monday có phải là một công cụ CRM không?
Yes. Monday CRM is a dedicated product built on the same platform, with pipelines, contacts, and deal automation. It is also a project management tool.
CRM đóng là gì?
Close CRM is a sales platform for small and mid-sized teams. It merges calling, email, and SMS into one inbox with automation on top.
Close có giá bao nhiêu một tháng?
Essentials costs $35 per seat monthly. Growth runs $99 and Scale $139. A 14-day free trial lets you test before paying.
Close khác biệt với các hệ thống CRM khác như thế nào?
Most platforms store records and bolt on calling later. Close ships dialers, texting, and email sequences in the core product, then adds the database.
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