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HubSpot vs Salesforce CRM: Best Key Differences in 2026

에 의해서 | Last updated Jun 12, 2026

우승자
세일즈포스
4.5
  • 4,000+ AppExchange Integrations
  • Einstein Predictive AI
  • 고급 판매 예측
  • Territory Management Tools
  • Service Cloud for Support
  • 30일 무료 체험
  • Plans from $25/user/month
준우승
허브스팟
3.5
  • 무료 CRM 플랜 이용 가능
  • $15/seat/month Entry Plan
  • Breeze AI on All Plans
  • Native Marketing 오토메이션
  • 초보자도 쉽게 따라할 수 있습니다
  • 14일 무료 체험
  • Paid Plans from $15/seat/month

⚡ 간단 평가:

  • 가격: HubSpot starts at $15/seat/month and offers a free plan. Salesforce starts at $25/user/month with no free tier.
  • 다음과 같은 경우에 가장 적합합니다: HubSpot suits small and midsize businesses. Salesforce suits enterprise customers with complex needs.
  • 주요 차이점: HubSpot wins on ease of use and native marketing. Salesforce wins on customization and advanced reporting.
  • 저희가 선택한 제품: Salesforce rates higher for power users. But HubSpot is the smarter pick for most 소규모 사업체.
HubSpot vs Salesforce Comparison

HubSpot and Salesforce are the top two names in CRM software.

Both handle customer relationship management to organize your customer 데이터 and strengthen customer relationships.

하지만 이들은 각기 다른 팀에서 서로 다른 문제를 해결합니다.

HubSpot focuses on ease of use and a unified all-in-one experience.

Salesforce focuses on deep customization and enterprise-scale power.

This HubSpot vs Salesforce guide shows which one fits your sales process.

개요

This HubSpot vs Salesforce CRM comparison covers pricing, features, and ease of use.

We also break down who each CRM platform works best for.

저희 자료 출처에는 공개된 사양서, 문서 및 G2 리뷰가 포함됩니다.

우리의 작가 also spent hands-on time inside HubSpot CRM.

By the end, you will know which CRM platform fits your sales team.

HubSpot이란 무엇인가요?

HubSpot is a CRM platform built for sales and marketing teams.

It brings contact management, deals, and email into one tool.

The HubSpot Sales Hub handles your pipeline and follow-ups.

The HubSpot Marketing Hub runs your inbound marketing and campaigns.

Most teams pick HubSpot CRM for its clean, user friendly interface.

It helps small businesses start selling fast without technical setup.

허브스팟

⭐ 3.5/5 | 💰 From $15/seat/month

HubSpot pairs a free CRM with native marketing tools. It is the easy pick for small teams that want sales and marketing in one place.

HubSpot 가격 정책

Here is what HubSpot costs in 2026. Let’s break it down.

계획가격가장 적합한 대상
무료 도구월 0달러Startups testing a free CRM
마케팅 허브 스타터좌석당 월 15달러소규모 마케팅 팀
스타터 고객 플랫폼좌석당 월 15달러Sales and marketing in one bundle
마케팅 허브 전문가좌석당 월 800달러Scaling teams needing automation

Pricing verified June 2026.

HubSpot 가격 정책

무료 체험: HubSpot gives a 14-day free trial on paid plans. The free CRM never expires and needs no credit card.

환불 보장: HubSpot does not advertise a blanket refund window. You can downgrade to the free plan anytime.

📌 메모: HubSpot pricing scales as you add seats to the account. The free plan includes core CRM, live chat, and email marketing.

⚠️ 경고: HubSpot charges about 10% more for month-to-month billing versus annual. Our research notes also list a Professional tier near $500/month and an Enterprise tier near $1,500/month for bundled hubs, so confirm the exact bundle on HubSpot’s pricing page before you buy.

Key Benefits of HubSpot

Here is what makes HubSpot worth considering:

  • Free CRM Plan: HubSpot offers a free plan for basic CRM needs. It covers contact management, live chat, and email marketing.
  • Native Marketing Automation: The HubSpot Marketing Hub lives inside the CRM. This makes it best-in-class for marketing automation and inbound marketing.
  • Fast Time-to-Value: Teams can start selling right away. No technical specialists are needed to set up sales processes.
  • Breeze AI on Every Plan: HubSpot’s Breeze AI works across all plans, including the free tier. It handles daily sales automation tasks in a plug-and-play way.
  • Curated App Marketplace: HubSpot offers around 1,000 app integrations. The experience feels cleaner than larger marketplaces.
  • Dynamic Lead Capture: HubSpot shines at lead generation and lead management. Forms and chat feed straight into your sales pipeline.
HubSpot이란 무엇인가요?

우리 팀이 발견한 점

Our writer signed up for HubSpot and spent several days inside the platform. Here is what stood out from that hands-on time:

HubSpot 사용 경험

HubSpot Pros & Cons

✅ 장점
  • Free plan covers core CRM, live chat, and email marketing
  • User friendly platform that new teams learn fast
  • Native marketing tools aligned with sales in one place
  • Breeze AI features available across every plan
❌ 단점
  • Sales forecasting sits behind a second-tier plan or above
  • Fewer app integrations than Salesforce’s marketplace
  • Costs climb quickly as you add seats and hubs

세일즈포스란 무엇인가요?

Salesforce is a complex CRM built for large sales teams.

It offers tools for sales, service, and marketing at scale.

Salesforce Sales Cloud runs your pipeline, deals, and forecasts.

The Salesforce CRM is known for deep customization options.

Power users can tailor every workflow to their sales process.

That control is why enterprise customers trust Salesforce.

Salesforce features span sales features, analytics features, and performance management, with the Enterprise plan adding the deepest controls.

Salesforce CRM 솔직한 리뷰 - 사용 전 꼭 보세요

세일즈포스

⭐ 4.5/5 | 💰 월 사용자당 $25부터

Salesforce gives power users unmatched control. It is the choice for enterprise customers who need deep customization and advanced reporting.

세일즈포스 가격 책정

다음은 2026년 Salesforce 비용입니다. 자세히 살펴보겠습니다.

계획가격가장 적합한 대상
골자사용자당 월 25달러Small teams starting with Sales Cloud
전문적인사용자당 월 75달러Growing sales teams needing more control
기업사용자당 월 150달러Enterprise customers with complex needs

Pricing verified June 2026.

무료 체험: Salesforce gives a 30-day free trial. There is no permanent free plan like HubSpot’s.

환불 보장: Salesforce plans are billed annually. Refund terms depend on your signed contract.

📌 메모: Salesforce pricing charges per user per month. Costs can climb fast once you add advanced features and extra clouds.

⚠️ 경고: Our research notes list a Professional tier near $80/user/month and an Enterprise tier near $165/user/month. These differ from the figures above, so check Salesforce’s current pricing page before you commit to a contract.

Salesforce의 주요 이점

Here is what makes Salesforce worth considering:

  • 심층 맞춤 설정: Salesforce lets you tailor the platform to specific 사업 needs. Power users get unmatched control over every record.
  • 고급 보고: Salesforce builds sales reporting and sales forecasting into the platform. Its reporting and analytics give teams actionable insights.
  • Einstein Predictive AI: Einstein powers predictive analytics and predictive lead scoring. It needs more data setup but rewards you with deeper modeling.
  • 4,000+ App Integrations: The AppExchange marketplace offers over 4,000 app integrations. That is far more than most CRM tools provide.
  • Territory and Forecast Control: Salesforce offers territory management and collaborative forecasting. It also supports granular revenue forecasting for large teams.
  • Service Cloud Support: Service Cloud handles high-volume enterprise case operations. It gives more channels than HubSpot’s Service Hub.
세일즈포스 홈페이지

우리 팀이 발견한 점

Note: We have not had extensive hands-on time with Salesforce yet. The points above come from Salesforce documentation, published specs, and G2 reviews. G2 reviews highlight the depth of its sales analytics, while also flagging a steep learning curve for new users.

세일즈포스의 장점과 단점

✅ 장점
  • Unmatched customization and control for power users
  • Advanced reporting and forecasting built into the platform
  • Over 4,000 app integrations on the AppExchange
  • Einstein AI delivers deep predictive analytics
❌ 단점
  • Steep learning curve that small teams may struggle with
  • No free plan and higher per-user pricing
  • Marketing features sit in separate paid packages

기능 비교

Ready to compare HubSpot vs Salesforce feature by feature?

We will look at eight areas that matter most to sales and marketing teams. Each one shows how the two CRM tools handle the same job differently.

특징허브스팟세일즈포스
시작 가격좌석당 월 15달러사용자당 월 25달러
무료 플랜
Native Marketing Automation❌ (separate package)
고급 판매 예측⚠️ Second tier+
AI on All Plans✅ Breeze AI❌ Tier-based Einstein
앱 연동~1,0004,000+
Territory Management
무료 체험14일30일
가장 적합한 대상Small & midsize businessesEnterprise customers

1. Contact and Lead Management

허브스팟: HubSpot centralizes customer data with strong contact management and lead management. It excels at dynamic lead capture, feeding forms and chat straight into your sales pipeline. New users navigate it quickly.

HubSpot CRM에서 고객 데이터를 정리하는 방법

세일즈포스: The Salesforce CRM platform handles contacts, deals, and opportunity management at scale. Its records hold deep custom fields. Larger sales teams get collaboration tools that help manage complex sales opportunities.

Salesforce CRM 플랫폼

2. Sales and Workflow Automation

허브스팟: HubSpot brings sales automation and workflow automation into a simple 건축업자. You can trigger emails, tasks, and deal stages without code. This speeds up repetitive sales processes for small teams.

HubSpot AI 자동화

세일즈포스: Salesforce offers deeper workflow automation for power users. You can build custom-coded rules and approval flows. The trade-off is a steeper setup that often needs a specialist.

Salesforce 자동화

⚠️ 경고: Salesforce automation is powerful but rarely plug-and-play. Budget time for configuration before your sales team relies on it.

3. Reporting, Analytics, and Sales Forecasting

허브스팟: HubSpot dashboards are clear and easy to read. Sales reporting covers your key metrics out of the box. But sales forecasting sits in Sales Hub Professional or above, not the entry plan.

HubSpot 보고 및 분석

세일즈포스: Salesforce builds advanced reporting and analytics into the platform. Its sales forecasts, collaborative forecasting, and recurring revenue tracking are stronger. The standard dashboard turns sales data into actionable insights.

세일즈포스 애널리틱스

4. AI and Predictive Analytics

허브스팟: HubSpot’s Breeze AI is easy to use and well-integrated across all plans, including the free tier. It handles daily tasks like drafting emails and summarizing customer interactions. The focus is speed, not deep configuration.

세일즈포스: Salesforce Einstein AI is more powerful for predictive analytics and predictive lead scoring. It also adds conversation intelligence for call review. Einstein needs more data setup, and its AI features are tier-based.

세일즈포스 AI 자동화

5. Marketing and Inbound Tools

허브스팟: The HubSpot Marketing Hub is best-in-class for marketing automation. It runs marketing campaigns, inbound marketing, and email from inside the CRM. Sales and marketing features stay aligned natively across plans.

HubSpot 마케팅 플랫폼

세일즈포스: Salesforce marketing features live in separate packages. To match HubSpot’s depth, you add Marketing Cloud as a separate platform. This gives reach but raises cost and complexity.

세일즈포스 마케팅 및 광고

6. Customer Support and Service

허브스팟: HubSpot’s Service Hub is accessible for smaller teams. It covers tickets, live chat, and a knowledge base. The setup is light and quick to launch.

세일즈포스: Salesforce Service Cloud is more effective for high-volume enterprise case operations. It adds more channels and advanced ticketing. Salesforce customer support options are generally more extensive than HubSpot’s.

Salesforce Track 고객 지원

7. Email and Campaign Templates

허브스팟: HubSpot ships ready-made templates for content and email. You can arrange landing pages and sequences with a visual editor. It is friendly for marketing teams without designers.

HubSpot 콘텐츠 구성

세일즈포스: Salesforce email templates support detailed personalization fields. Sales professionals can map them to records and triggers. The control is high, but the editor feels more technical.

Salesforce 이메일 템플릿

8. App Integrations and Development

허브스팟: HubSpot’s App Marketplace offers around 1,000 app integrations. It is smaller than Salesforce’s but feels curated and user friendly. Setup for e-commerce and common tools is quick.

HubSpot 전자상거래 관리

세일즈포스: Salesforce provides over 4,000 app integrations on AppExchange. Agentforce adds AI 앱 development for custom builds. This depth is unmatched for enterprise customers with niche needs.

Salesforce Agentforce 및 AI 앱 개발자

9. 가격 및 비용

요금제를 나란히 비교해 보겠습니다.

계획허브스팟세일즈포스
무료월 0달러❌ 무료 플랜 없음
기입좌석당 월 15달러사용자당 월 25달러
중급$800/seat/month (Marketing Hub Pro)월 75달러/사용자 (전문가용)
최상위Enterprise bundles (custom)월 사용자당 150달러 (엔터프라이즈)

허브스팟: HubSpot pricing scales as you add seats. The free plan and $15 entry point make it friendly for small businesses. Salesforce pricing starts higher with no free option.

세일즈포스: Salesforce charges per user per month and bills annually. Costs grow with advanced features and extra clouds. For enterprise customers, that spend buys control HubSpot cannot match.

다양한 시나리오

필요하시면선택하다
무료 CRM으로 시작해 보세요허브스팟Salesforce has no free plan
Native marketing automation허브스팟Built into the CRM
고급 보고세일즈포스Forecasting built in
Deep customization세일즈포스Tailor every workflow
초보자에게 친숙한 설정허브스팟Gentle learning curve
기업 규모의 운영세일즈포스Service Cloud and 4,000+ apps

💰 예산

HubSpot is more budget-friendly with a free plan and a $15 entry point. Salesforce pricing starts at $25 per user and climbs with advanced features.

🔌 사용 중인 기술 스택

Salesforce wins on raw choice with 4,000+ app integrations. HubSpot offers around 1,000 apps in a cleaner, more curated marketplace.

📝 귀사의 영업 프로세스

Simple, fast sales processes fit HubSpot best. Hyper-complex workflows and territory management favor Salesforce.

🎓 귀하의 경험 수준

HubSpot suits teams with little CRM experience. Salesforce has a steep learning curve that rewards power users.

🆓 무료 체험 및 데모

Salesforce offers a 30-day free trial. HubSpot gives a 14-day trial plus a free plan you can keep forever.

🛟 지원 옵션

Salesforce customer support options run deeper for enterprise needs. HubSpot support is lighter but easier for small teams to reach.

전환 가이드

Already using one of these CRM tools? Here is what to expect if you switch.

🔄 Switching from HubSpot to Salesforce?

✅ 얻게 될 이점:

  • Deeper customization and granular revenue forecasting
  • Territory management for large sales teams
  • Over 4,000 app integrations on AppExchange

❌ 잃게 될 것:

  • The free CRM plan
  • Native marketing automation across all tiers
  • The gentle, beginner-friendly setup

📋 전환 방법:

  1. Export your contacts and deals from HubSpot
  2. Create a Salesforce account and map your fields
  3. Import data into Salesforce and rebuild workflows
🔄 Switching from Salesforce to HubSpot?

✅ 얻게 될 이점:

  • A free plan and a lower entry price
  • Native marketing tools aligned with sales
  • Faster time-to-value with less setup

❌ 잃게 될 것:

  • Einstein’s deep predictive analytics
  • Territory management and collaborative forecasting
  • The largest app marketplace in the category

📋 전환 방법:

  1. Export your records and reports from Salesforce
  2. Create a HubSpot account and import data
  3. Set up pipelines and connect your marketing tools

저희 리뷰에서 다루지 않은 내용

This comparison focused on small businesses and midsize businesses. We did not test enterprise SSO, custom-coded Apex builds, or bulk licensing. Our hands-on time was limited to HubSpot, so Salesforce notes lean on documentation and G2 reviews. Pricing reflects June 2026 figures and may change. If you manage hundreds of seats, your priorities may differ from what we covered here.

최종 판결

범주우승자
💰 가격허브스팟
🚀 핵심 기능세일즈포스
📊 보고 및 분석세일즈포스
🤖 AI & Predictive Analytics세일즈포스
👶 사용 편의성허브스팟
🔌 통합세일즈포스
🏆 종합 우승세일즈포스

🏆 우승: 세일즈포스

Salesforce wins 4 out of 6 categories.

다음과 같은 경우에 가장 적합합니다: Large enterprises, complex customization, advanced sales analytics

HubSpot and Salesforce are two very different CRM products.

Salesforce and HubSpot both centralize sales data, yet many buyers still compare Salesforce HubSpot results side by side before deciding.

Salesforce is the more powerful CRM platform for enterprise customers. Its customization, advanced analytics, and forecasting earn the higher rating.

HubSpot is the user friendly platform built for business growth on a budget. It aligns sales and marketing teams in one place from day one.

For most small businesses in 2026, HubSpot is the smarter starting point. You get fast time-to-value without hiring specialists.

If you need unlimited customization and complex data modeling, Salesforce is the better choice. Pick the CRM that matches your stage, not just its rating.

More of HubSpot Compared

Here is how HubSpot stacks up against other competitors:

비즈니스를 위한 최고의 전문적인 HubSpot 대체 솔루션 4가지

허브스팟 vs 파이프드라이브

HubSpot이 다음 분야에서 우위를 차지했습니다: Native marketing tools, free CRM plan, broader all-in-one scope

Pipedrive는 다음 항목에서 승리했습니다: Cheaper paid tiers, simpler pipeline focus, faster deal-only setup

허브스팟 vs 액티브캠페인

HubSpot이 다음 분야에서 우위를 차지했습니다: Unified CRM and sales hub, cleaner interface, stronger reporting and analytics

ActiveCampaign이 다음 분야에서 승리했습니다: Lower email pricing, deeper automation recipes, more granular segmentation

HubSpot vs Monday CRM

HubSpot이 다음 분야에서 우위를 차지했습니다: Inbound marketing depth, mature email tools, larger app marketplace

월요일 CRM 주요 성과: Flexible boards, lower seat cost, easier project-style views

허브스팟 vs

HubSpot이 다음 분야에서 우위를 차지했습니다: Free entry tier, modern dashboards, smoother onboarding for new teams

Keap은 계속해서 승리합니다: Built-in invoicing, tighter small-business billing, simpler all-in-one for solopreneurs

Salesforce와 비교했을 때 더 많은 정보

Here is how Salesforce stacks up against other competitors:

중소기업을 위한 Salesforce CRM 대안 5가지

Salesforce vs Zoho CRM

Salesforce가 다음 분야에서 우위를 점했습니다: Deeper enterprise scale, 4,000+ AppExchange apps, stronger Einstein analytics

Zoho CRM이 다음 항목에서 우위를 차지했습니다: Far lower pricing, gentler learning curve, generous lower tiers for small teams

세일즈포스 vs 파이프드라이브

Salesforce가 다음 분야에서 우위를 점했습니다: Granular revenue forecasting, territory management, advanced reporting depth

Pipedrive는 다음 항목에서 승리했습니다: Quick setup, lower cost per seat, focused pipeline simplicity

세일즈포스 vs 프레시세일즈

Salesforce가 다음 분야에서 우위를 점했습니다: Enterprise customization, Service Cloud depth, larger integration catalog

Freshsales가 다음 부문에서 승리했습니다: Budget pricing, built-in phone and email, simpler day-one onboarding

자주 묻는 질문

HubSpot과 Salesforce 중 어느 쪽이 더 나은가요?

It depends on your size. HubSpot is better for small businesses that want ease of use and a free plan. Salesforce is better for enterprises needing deep customization.

HubSpot과 Salesforce CRM의 차이점은 무엇인가요?

HubSpot is an all-in-one CRM with native marketing and a free tier. Salesforce is a complex CRM built for customization, advanced reporting, and enterprise scale.

HubSpot CRM의 단점은 무엇인가요?

HubSpot costs rise fast as you add seats and hubs. Sales forecasting sits behind higher tiers. It also offers fewer integrations than Salesforce’s marketplace.

세일즈포스가 허브스팟을 소유하고 있나요?

No. Salesforce does not own HubSpot. They are separate, independent companies and the two biggest competitors in the CRM software market.

HubSpot의 최대 경쟁사는 누구인가요?

Salesforce is HubSpot’s biggest competitor. Both rank as the top two CRM platforms, though HubSpot targets small businesses while Salesforce targets enterprise customers.

파힘 요하르더, 설립자

파힘 요하르더, 설립자

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