⚡ 간단 평가:
- 가격: Bitrix24 starts at $49/organization/month. Nutshell CRM starts at $13/user/month.
- 다음과 같은 경우에 가장 적합합니다: Bitrix24 for teams that want CRM, projects, and chat on one bill. Nutshell CRM for small B2B sales teams.
- 주요 차이점: Bitrix24 charges one flat price per company. Nutshell CRM charges for every seat.
- 저희가 선택한 제품: Bitrix24 for most users. It covers more ground and doesn’t get pricier with each hire.
Bitrix24 and Nutshell CRM both help you track leads and close deals.
Both are CRM software, but they serve very different teams.
Bitrix24 is an all in one platform for sales, projects, and internal communications.
Nutshell CRM is a simple CRM built around your sales pipeline.
One charges per company, while the other charges per user.
That single pricing choice often decides which tool costs you less.
개요
This guide compares Bitrix24 vs Nutshell CRM on pricing, features, and ease of use.
저희는 두 도구 모두에 대한 문서, 가격 페이지 및 사용자 리뷰를 검토했습니다.
저희 작가들은 각각의 제품을 직접 다루는 데에도 시간을 할애했습니다.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
By the end, you’ll know which CRM tool fits your team.
Bitrix24란 무엇인가요?
Bitrix24 is a cloud-based workspace with CRM, project management, and collaboration tools.
Its goal is to run your whole 사업 from a single platform.
The Bitrix24 CRM tracks leads, deals, contacts, and companies in one database.
You also get task management, Gantt charts, and Kanban boards for managing projects.
Teams talk through group chats, video calls, and a social-style activity stream.
잘 어울린다 소규모 사업체, remote teams, and larger companies alike.
This short video walks through the main workspace.
🏆 Winner: Bitrix24
CRM, projects, chat, and documents share one workspace. A no-cost tier welcomes your whole team. Paid plans use one flat company price.
Bitrix24 가격
Bitrix24 charges a flat monthly fee per organization. You don’t pay extra for each seat.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기초적인 | 월 49달러/기관 | Small teams starting with CRM and an online store |
| 기준 | 월 99달러/기관 | Growing teams that need marketing tools and documents |
| 전문적인 | 월 199달러/기관 | Established teams that need automation and HR tools |
| 기업 | 월 399달러/기관 | Large companies with multiple branches |
Pricing verified September 2026.
무료 플랜: Yes. It allows unlimited users and core CRM tools. You also get 5 GB of cloud storage.
무료 체험: 30 days on the Professional plan.
환불 보장: None listed in the sources we reviewed. Ask Bitrix24 about refunds before you pay.
📌 메모: Annual billing saves 20%, and a two-year plan saves 31%. The free plan skips advanced features like invoicing and workflow automation.
⚠️ Pricing Conflict: Some guides list an older Plus plan at $39/month for 24 users. Others cap the no-cost tier at 12 users. G2 also shows newer plans starting at $69/month. Our tables use FahimAI’s verified pricing data. We recommend verifying the live price before you pay.
Bitrix24의 주요 이점
Here’s what makes Bitrix24 worth a look:
- 고정 가격제: One monthly price covers your company. New hires don’t raise the bill within your plan.
- Core CRM: Manage customer relationships and move leads through your sales funnel. Lead management covers the full sales process.
- 프로젝트 관리 도구: Assign tasks, set deadlines, and track progress. Visual timelines show what’s due next.
- Communications Platform: Chat, video calls, and 목소리 calls keep teams connected. Extranet access gives outside partners the ability to collaborate safely.
- Built-in Office Suite: 문서, 스프레드시트 등을 만드세요 프레젠테이션 inside the app. Co-editing and version control come included.
- HR Tools: A company structure chart and employee directory help new hires find people. Workload tracking shows who has capacity.
- 코파일럿 AI: 그만큼 AI 비서 helps you find features and handle routine tasks faster.
우리 팀이 발견한 점
우리의 작가 signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
Bitrix24 장점 및 단점
✅ 장점
- Free plan with unlimited users and core CRM tools
- Flat pricing per organization instead of per seat
- CRM, projects, chat, and documents in one workspace
- Training resources include video tutorials and webinars
❌ 단점
- 신규 사용자에게는 학습 곡선이 가파릅니다.
- Many features make the interface feel overwhelming at first
- Support issues can take a while to resolve
- Some users report bugs and technical issues
Nutshell CRM이란 무엇인가요?
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It focuses on one job: helping reps close more deals.
You get contact management, a visual pipeline, and sales automation.
Built-in email marketing and web forms also support lead generation.
Think of it as a classic CRM with a clean, modern look.
Click-to-call lets reps dial clients and log each call in one place.
Watch this quick review to see it in action.
🥈 Runner Up: Nutshell CRM
A clean sales CRM built around visual pipelines. Every plan includes unlimited contacts. Most teams get productive within days.
CRM 가격 정보 요약
Nutshell CRM sells plans per user, so your bill grows with your team. Five plans cover each stage.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기반 | 사용자당 월 13달러 | Contact management, calendar sync, and one pipeline |
| 성장 | 사용자당 월 25달러 | Teams that want to generate reports and set quotas |
| 찬성 | 사용자당 월 42달러 | Multiple pipelines and a full 보고 모음곡 |
| 사업 | 사용자당 월 59달러 | Growing teams that need territories and an 심사 통나무 |
| 기업 | 사용자당 월 79달러 | Larger teams that need unlimited pipelines and custom fields |
Pricing verified September 2026.
무료 플랜: No free CRM plan appears among the five sales plans.
무료 체험: 14 days for new users.
환불 보장: None listed in the sources we reviewed. Confirm refund terms with Nutshell first.
📌 메모: Every plan includes unlimited contacts and no data limits. Nutshell’s help center lists these prices with annual billing.
⚠️ 경고: Foundation limits you to a single pipeline. Sales automation and personal email sequences start on the Pro plan.
Nutshell CRM의 주요 이점
Here’s why small sales teams pick Nutshell:
- 빠른 온보딩: The learning curve is minimal. Most teams feel productive within days.
- 파이프라인 보기: Track deals on Board, List, Map, or Chart views. Drag-and-drop boards make updates take seconds.
- 잠재 고객 발굴: ProspectorIQ finds new prospects. VisitorIQ shows which companies visit your site.
- Marketing Built In: Web forms and landing pages capture leads automatically. That helps you respond to inbound inquiries faster.
- 무료 실시간 지원: Live chat and email support come with every plan. Enterprise users also get priority help.
- Dashboards and Reports: Customizable dashboards track performance and sales KPIs. Managers see results without building spreadsheets.
우리 팀이 발견한 점
Our writer set up Nutshell CRM and worked through its pipeline, contacts, and email tools. Here’s what stood out:
CRM의 장점과 단점 요약
✅ 장점
- Minimal learning curve compared to bigger CRMs
- Free live support and data migration on every plan
- 연락처 수 제한 없음, 데이터 사용량 제한 없음
- Reminders and scheduling keep follow-ups on track
❌ 단점
- Per-seat pricing adds up quickly for bigger teams
- 자동화 기능은 HubSpot이나 그보다 발전 정도가 떨어집니다. 세일즈포스
- 이메일 첨부파일 처리 기능 개선이 필요합니다.
기능 비교
Ready to see how these two stack up on key features? We’ll cover nine features, then break down pricing.
| 특징 | 비트릭스24 | CRM 요약 |
|---|---|---|
| 시작 가격 | 월 49달러/기관 | 사용자당 월 13달러 |
| 무료 플랜 | ✅ | ❌ (14일 무료 체험) |
| 가격 모델 | Flat per organization | 사용자별 |
| Core CRM & Contacts | ✅ | ✅ |
| 시각적 판매 파이프라인 | ✅ | ✅ |
| Gantt Charts & Projects | ✅ | ❌ |
| 채팅 및 영상 통화 | ✅ | ❌ |
| 이메일 마케팅 | ✅ | ✅ |
| AI 어시스턴트 | ✅ | ✅ |
| 온라인 스토어 건축업자 | ✅ | ❌ |
| 모든 요금제에 무료 실시간 지원 제공 | ❌ | ✅ |
| 가장 적합한 대상 | All-in-one teams | 소규모 B2B 영업팀 |
1. Contact & Lead Management
비트릭스24: The CRM stores leads, deals, contacts, and companies in one place. You can capture, track, and nurture leads through each stage. A product catalog also keeps prices ready for quotes.
CRM 개요: Contact management includes communication timelines for every account. You can import contacts from any source with a CSV file. Custom fields let you customize the data you track.
2. 영업 파이프라인
비트릭스24: Deals move through stages that match your sales process. Customizable reports and shared dashboards give managers real-time visibility. The view gets busy once you add many deal fields.
CRM 개요: Pipeline management is where Nutshell shines. The drag-and-drop board keeps every deal visible. Pro supports five pipelines, and Enterprise removes the cap entirely.
3. 자동화
비트릭스24: Workflow automation handles routine updates and notifications for you. Automated workflows move deals, assign tasks, and set reminders. Projects keep moving without constant manual follow-ups.
The same automation features also cover HR requests and approvals.
CRM 개요: Sales automation handles lead routing and follow-up alerts. Reps execute follow-ups on time without extra busywork. Still, sequences are less advanced than in HubSpot.
⚠️ 경고: Neither entry-level option includes full automation. Bitrix24’s $0 tier skips workflow tools. Nutshell’s sales automation starts on Pro.
4. Marketing & Lead Generation
비트릭스24: The Sites & Stores builder creates websites and online stores. CRM forms send new leads straight into your pipeline. You can also run email marketing campaigns to past customers.
CRM 개요: Email marketing comes built in without paid add-ons. You create lists, send bulk emails, and run drip campaigns. Email templates save time on repeat messages.
5. AI 기능
비트릭스24: CoPilot is the built-in AI assistant. It helps you navigate the platform and automate simple tasks. It works more like a guide than a sales coach.
CRM 개요: AI 도구 assist with revenue-driving tasks like call summaries and lead scoring. The Business plan adds unlimited AI Notetaker transcription.
일체 포함 회의 Summarization turns long calls into short, readable notes.
Loading...
비트릭스24: This is where Bitrix24 pulls ahead. Assign a task, pick a due date, and watch progress on Gantt charts. Time tracking shows how long each task really takes.
Kanban boards let you drag tasks between stages in one click.
CRM 개요: Nutshell handles sales tasks, reminders, and scheduling well. But it has no project timelines or full project boards. Teams that run client projects will need a separate app.
💡 꿀팁: Already paying for separate project management tools? Bitrix24 could replace them and cut one bill.
7. 팀 협업
비트릭스24: Chat, video conferencing, and voice calls are built in. The activity stream shares company news like a social feed. Communication tools stay free no matter your headcount.
CRM 개요: Collaboration centers on shared deals, notes, and notifications. Everyone stays on the same page about each account. For team chat, you’ll connect Slack.
⚠️ 경고: The Bitrix24 feed can bury important updates. Check it daily, or hide unused items in the left-hand menu.
8. Documents, Quotes & Invoices
비트릭스24: The office suite handles documents, spreadsheets, and presentations. Secure cloud storage supports file sharing and real-time co-editing. You can upload files from your desktop or phone.
CRM 개요: Quotes and invoices come straight from deal records. That keeps pricing tied to the pipeline. Some users want better handling of email attachments.
9. Integrations, Mobile & Support
비트릭스24: It runs in any browser, with iOS and Android apps for work on the go. A help button points to support resources, video tutorials, and webinars. Still, some users say support tickets take a while.
CRM 개요: Nutshell connects with Google Workspace, Microsoft 365, Gmail, Outlook, and Slack. MailChimp, 젠데스크, and 5,000+ Zapier apps also plug in. Its mobile apps get positive user feedback.
Support is the other half of the story. With Nutshell, you reach a live human at no extra cost.
10. 가격 및 비용
두 계획을 나란히 비교해 봅시다.
| 플랜 등급 | 비트릭스24 | CRM 요약 |
|---|---|---|
| Loading... | Basic: $49/organization/month | 파운데이션: 사용자당 월 13달러 |
| 2단계 | Standard: $99/organization/month | 성장: 사용자당 월 25달러 |
| 3단계 | Professional: $199/organization/month | 유료 서비스: 사용자당 월 42달러 |
| 4단계 | Enterprise: $399/organization/month | 기업용: 사용자당 월 59달러 |
| Loading... | — | 기업용: 사용자당 월 79달러 |
| 청구 모델 | Flat rate per company | 사용자별 |
| 무료 체험 | 30 days (Professional) | 14일 |
비트릭스24: Flat pricing makes Bitrix24 cheaper as headcount grows. A 20-person team pays the same Standard price as a 5-person team. Per-user tools like Zendesk and Freshworks get pricier with every hire.
CRM 개요: A single user on Foundation pays less than any Bitrix24 paid plan. But at four users, Foundation already costs more than Bitrix24 Basic. Ten users on Pro reach $420 per month.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| Tight budget, 1–3 users | CRM 요약 | Lowest price per seat |
| Growing team of 10+ | 비트릭스24 | Flat price, no per-seat fees |
| A simple sales pipeline | CRM 요약 | Quicker to learn |
| Projects plus CRM | 비트릭스24 | Gantt 및 Kanban이 내장되어 있습니다. |
| Internal chat and video | 비트릭스24 | Built-in communications tools |
| 초보자에게 친숙한 설정 | CRM 요약 | Hands-on help at no extra cost |
💰 예산
Solo sellers and teams of three pay less with Nutshell’s per user basis. Once you pass that size, Bitrix24’s flat rate usually wins (see Pricing & Cost).
🔌 사용 중인 기술 스택
Nutshell fits teams already living in Google Workspace, Microsoft 365, and Slack. Bitrix24 makes more sense when you want to replace several apps with one.
📈 귀사의 영업 프로세스
If your sales management is mostly calls, emails, and follow-ups, Nutshell keeps it focused. If deals hand off to project teams, Bitrix24 connects both sides.
🎓 귀하의 경험 수준
First-time buyers find Nutshell incredibly easy to learn. Bitrix24’s themes and home dashboard look polished, but training still pays off.
🆓 무료 체험 및 데모
Start with Bitrix24’s free tier or its 30-day Professional trial. Test Nutshell’s 14-day trial with real deals before proceeding to a paid plan.
🛟 지원 옵션
Nutshell includes live chat and email support on every plan. Bitrix24 leans on help docs and webinars, and replies can be slow.
🔒 데이터 보안
Bitrix24 hosts data on Amazon Web Services with SSL encryption and layered security. Nutshell uses SSL by default and adds an audit log on higher plans.
전환 가이드
이미 이러한 도구 중 하나를 사용하고 계신가요? 전환 시 예상되는 사항은 다음과 같습니다.
🔄 Switching from Bitrix24 to Nutshell CRM?
✅ 얻게 될 이점:
- A cleaner, user friendly interface your reps learn in days
- Live chat help and migration assistance at no charge
- Lead discovery with VisitorIQ and ProspectorIQ
❌ 잃게 될 것:
- Project timelines, task boards, and time tracking
- Built-in chat, video calls, and the office suite
- Flat company pricing and a $0 starting tier
📋 전환 방법:
- Export contacts, companies, and deals from Bitrix24 as CSV files.
- Start a Nutshell CRM trial and set up your pipeline stages.
- Import the CSV files, or ask Nutshell’s team for free migration help.
🔄 Switching from Nutshell CRM to Bitrix24?
✅ 얻게 될 이점:
- Projects, tasks, and CRM on one unified platform
- Group video calls and a shared company feed
- One flat bill no matter how many reps you add
❌ 잃게 될 것:
- A simpler setup with less menu clutter
- Included live chat and email help
- Map and Chart pipeline views plus VisitorIQ
📋 전환 방법:
- Export your Nutshell contacts, leads, and companies to CSV.
- Create a free Bitrix24 account.
- Import the CSV into the CRM and rebuild your deal stages.
저희 리뷰에서 다루지 않은 내용
This comparison focused on small and medium sized businesses using the cloud versions. We didn’t test on-premise Bitrix24, API limits, or Google Analytics tracking on landing pages. Data residency rules for companies in the European Union weren’t reviewed either. Both tools need a steady internet connection, and prices may change after September 2026.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 및 가치 | 비트릭스24 |
| 📊 영업 파이프라인 | CRM 요약 |
| ⚙️ 자동화 | 비트릭스24 |
| 🤖 AI 기능 | CRM 요약 |
| 📋 Project & Task Management | 비트릭스24 |
| 💬 팀 협업 | 비트릭스24 |
| 🛟 Ease of Use & Support | CRM 요약 |
| 🏆 종합 우승 | 비트릭스24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 4 out of 7 categories.
다음과 같은 경우에 가장 적합합니다: Growing teams, project-heavy businesses, and anyone replacing several apps
Bitrix24 and Nutshell CRM solve different problems. Bitrix24 bundles CRM, projects, and team chat into one workspace. Nutshell CRM stays focused on selling, with a clean user interface.
Nutshell is the better pick for small B2B sales teams that want fast setup. Its included live help also suits teams without a CRM admin.
But Bitrix24 gives you more tools per dollar as your team grows. If you want one place to run different aspects of your business, choose Bitrix24.
Bitrix24 비교 항목 더 보기
Still weighing options? This video covers popular Bitrix24 대안.
Here’s how Bitrix24 compares with other well-known tools:
Bitrix24가 다음에서 승리했습니다: Flat company pricing, built-in Gantt project tracking, internal video meetings
HubSpot이 다음 분야에서 우위를 차지했습니다: A friendlier interface, deeper marketing automation, a larger app marketplace
Bitrix24가 다음에서 승리했습니다: A no-cost tier for whole teams, group chats and calls, a built-in document editor
Zoho CRM이 다음 항목에서 우위를 차지했습니다: More customization options, stronger analytics, a sales-first design
비트릭스24 vs 클릭업
Bitrix24가 다음에서 승리했습니다: A full CRM with leads and deals, a telephony contact center, a website and store builder
ClickUp이 다음 분야에서 우위를 점했습니다: More flexible task views, a cleaner project workspace, stronger docs and whiteboards
Bitrix24가 다음에서 승리했습니다: A far lower total cost, a free starting point, collaboration tools out of the box
Salesforce가 다음 분야에서 우위를 점했습니다: Advanced lead routing, deep customization, a better fit for large enterprises
Nutshell CRM 비교
Want to see other sales CRMs first? This video breaks down 간략히 설명할 수 있는 대안.
Here’s how Nutshell CRM holds up against its rivals:
Nutshell CRM의 장점: Live support at no extra cost, free data migration, simpler plan tiers
HubSpot이 다음 분야에서 우위를 차지했습니다: A free CRM tier, richer marketing automation, more third-party apps
Nutshell CRM의 장점: Email marketing without an add-on, VisitorIQ company identification, hands-on import help from its team
파이프드라이브 승리 항목: A bigger integration marketplace, activity-based selling tools, more interface languages
Nutshell CRM과 Freshales CRM 비교
Nutshell CRM의 장점: Map and Chart deal views, ProspectorIQ lead lists, faster onboarding for reps
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: A built-in phone dialer, Freddy AI deal insights, tighter pairing with Freshdesk
자주 묻는 질문
Bitrix24는 정말 무료인가요?
Yes. The free plan allows unlimited users with core CRM, tasks, and chat. It includes 5 GB of storage. Invoicing and workflow automation require a paid plan.
Bitrix24는 러시아 회사인가요?
Partly. Bitrix24 Inc. is headquartered in Alexandria, Virginia. However, the business started in Russia in 1998, and its parent company still operates there.
Nutshell은 좋은 CRM인가요?
Yes, for small B2B sales teams. It’s easy to learn, includes live support at no extra cost, and tracks deals visually. Teams needing deep customization may outgrow it.
Nutshell에 앱이 있나요?
Yes. There are mobile apps for iOS and 기계적 인조 인간. You can view contacts, log activities, and update deals from your phone.
CRM 서비스 이용료는 한 달에 얼마인가요?
It varies widely. Nutshell runs $13 to $79 per user per month. Bitrix24 charges $49 to $399 per organization. Free plans help smaller businesses start cheaply.
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