⚡ 簡単な評価:
- 価格: Bitrix24 starts at $49/organization/month. Nutshell CRM starts at $13/user/month.
- 最適な用途: Bitrix24 for teams that want CRM, projects, and chat on one bill. Nutshell CRM for small B2B sales teams.
- 主な違い： Bitrix24 charges one flat price per company. Nutshell CRM charges for every seat.
- 私たちのおすすめ： Bitrix24 for most users. It covers more ground and doesn’t get pricier with each hire.
Bitrix24 and Nutshell CRM both help you track leads and close deals.
Both are CRM software, but they serve very different teams.
Bitrix24 is an all in one platform for sales, projects, and internal communications.
Nutshell CRM is a simple CRM built around your sales pipeline.
One charges per company, while the other charges per user.
That single pricing choice often decides which tool costs you less.
概要
This guide compares Bitrix24 vs Nutshell CRM on pricing, features, and ease of use.
私たちは両ツールのドキュメント、価格ページ、ユーザーレビューを確認しました。
私たちのライター陣は、それぞれの動物と実際に触れ合う時間も設けました。
それらのメモは、以下の「チームが気づいたこと」のセクションに記載されています。
By the end, you’ll know which CRM tool fits your team.
Bitrix24とは何ですか？
Bitrix24 is a cloud-based workspace with CRM, project management, and collaboration tools.
Its goal is to run your whole 仕事 from a single platform.
The Bitrix24 CRM tracks leads, deals, contacts, and companies in one database.
You also get task management, Gantt charts, and Kanban boards for managing projects.
Teams talk through group chats, video calls, and a social-style activity stream.
似合っています 中小企業, remote teams, and larger companies alike.
This short video walks through the main workspace.
🏆 Winner: Bitrix24
CRM, projects, chat, and documents share one workspace. A no-cost tier welcomes your whole team. Paid plans use one flat company price.
Bitrix24の価格
Bitrix24 charges a flat monthly fee per organization. You don’t pay extra for each seat.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 基本 | 1組織あたり月額49ドル | Small teams starting with CRM and an online store |
| 標準 | 1団体あたり月額99ドル | Growing teams that need marketing tools and documents |
| プロ | 199ドル/組織/月 | Established teams that need automation and HR tools |
| 企業 | 月額399ドル/組織 | Large companies with multiple branches |
Pricing verified September 2026.
無料プラン: Yes. It allows unlimited users and core CRM tools. You also get 5 GB of cloud storage.
無料トライアル: 30 days on the Professional plan.
返金保証: None listed in the sources we reviewed. Ask Bitrix24 about refunds before you pay.
📌 注記： Annual billing saves 20%, and a two-year plan saves 31%. The free plan skips advanced features like invoicing and workflow automation.
⚠️ Pricing Conflict: Some guides list an older Plus plan at $39/month for 24 users. Others cap the no-cost tier at 12 users. G2 also shows newer plans starting at $69/month. Our tables use FahimAI’s verified pricing data. We recommend verifying the live price before you pay.
Bitrix24の主なメリット
Here’s what makes Bitrix24 worth a look:
- 定額料金： One monthly price covers your company. New hires don’t raise the bill within your plan.
- Core CRM: Manage customer relationships and move leads through your sales funnel. Lead management covers the full sales process.
- プロジェクト管理ツール： Assign tasks, set deadlines, and track progress. Visual timelines show what’s due next.
- Communications Platform: Chat, video calls, and 声 calls keep teams connected. Extranet access gives outside partners the ability to collaborate safely.
- Built-in Office Suite: ドキュメント、スプレッドシート、 プレゼンテーション inside the app. Co-editing and version control come included.
- HR Tools: A company structure chart and employee directory help new hires find people. Workload tracking shows who has capacity.
- CoPilot AI: その AIアシスタント helps you find features and handle routine tasks faster.
私たちのチームが気づいたこと
私たちの 作家 signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
Bitrix24の長所と短所
✅ メリット
- Free plan with unlimited users and core CRM tools
- Flat pricing per organization instead of per seat
- CRM, projects, chat, and documents in one workspace
- Training resources include video tutorials and webinars
❌ デメリット
- 新規ユーザーにとって学習曲線が急峻
- Many features make the interface feel overwhelming at first
- Support issues can take a while to resolve
- Some users report bugs and technical issues
Nutshell CRM とは何ですか?
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It focuses on one job: helping reps close more deals.
You get contact management, a visual pipeline, and sales automation.
Built-in email marketing and web forms also support lead generation.
Think of it as a classic CRM with a clean, modern look.
Click-to-call lets reps dial clients and log each call in one place.
Watch this quick review to see it in action.
🥈 Runner Up: Nutshell CRM
A clean sales CRM built around visual pipelines. Every plan includes unlimited contacts. Most teams get productive within days.
Nutshell CRMの価格
Nutshell CRM sells plans per user, so your bill grows with your team. Five plans cover each stage.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 財団 | 1ユーザーあたり月額13ドル | Contact management, calendar sync, and one pipeline |
| 成長 | 1ユーザーあたり月額25ドル | Teams that want to generate reports and set quotas |
| プロ | 1ユーザーあたり月額42ドル | Multiple pipelines and a full 報告 スイート |
| 仕事 | 1ユーザーあたり月額59ドル | Growing teams that need territories and an 監査 ログ |
| 企業 | 1ユーザーあたり月額79ドル | Larger teams that need unlimited pipelines and custom fields |
Pricing verified September 2026.
無料プラン: No free CRM plan appears among the five sales plans.
無料トライアル: 14 days for new users.
返金保証: None listed in the sources we reviewed. Confirm refund terms with Nutshell first.
📌 注記： Every plan includes unlimited contacts and no data limits. Nutshell’s help center lists these prices with annual billing.
⚠️ 警告： Foundation limits you to a single pipeline. Sales automation and personal email sequences start on the Pro plan.
Nutshell CRMの主なメリット
Here’s why small sales teams pick Nutshell:
- 迅速なオンボーディング： The learning curve is minimal. Most teams feel productive within days.
- パイプラインビュー： Track deals on Board, List, Map, or Chart views. Drag-and-drop boards make updates take seconds.
- リードの発見： ProspectorIQ finds new prospects. VisitorIQ shows which companies visit your site.
- Marketing Built In: Web forms and landing pages capture leads automatically. That helps you respond to inbound inquiries faster.
- 無料ライブサポート： Live chat and email support come with every plan. Enterprise users also get priority help.
- Dashboards and Reports: Customizable dashboards track performance and sales KPIs. Managers see results without building spreadsheets.
私たちのチームが気づいたこと
Our writer set up Nutshell CRM and worked through its pipeline, contacts, and email tools. Here’s what stood out:
CRMのメリットとデメリットをまとめると以下の通りです。
✅ メリット
- Minimal learning curve compared to bigger CRMs
- Free live support and data migration on every plan
- データ制限なしで連絡先を無制限に利用可能
- Reminders and scheduling keep follow-ups on track
❌ デメリット
- Per-seat pricing adds up quickly for bigger teams
- 自動化はHubSpotよりも高度ではない、または セールスフォース
- メール添付ファイルの処理方法を改善する必要がある
機能比較
Ready to see how these two stack up on key features? We’ll cover nine features, then break down pricing.
| 特徴 | ビトリックス24 | ナッツシェルCRM |
|---|---|---|
| 開始価格 | 1組織あたり月額49ドル | 1ユーザーあたり月額13ドル |
| 無料プラン | ✅ | ❌（14日間無料トライアル） |
| 価格モデル | Flat per organization | ユーザーごと |
| Core CRM & Contacts | ✅ | ✅ |
| ビジュアルセールスパイプライン | ✅ | ✅ |
| Gantt Charts & Projects | ✅ | ❌ |
| チャット＆ビデオ通話 | ✅ | ❌ |
| メールマーケティング | ✅ | ✅ |
| AIアシスタント | ✅ | ✅ |
| オンラインストア ビルダー | ✅ | ❌ |
| 全プランで無料ライブサポートをご利用いただけます | ❌ | ✅ |
| 最適な用途 | All-in-one teams | 小規模なB2B営業チーム |
1. Contact & Lead Management
ビトリックス24: The CRM stores leads, deals, contacts, and companies in one place. You can capture, track, and nurture leads through each stage. A product catalog also keeps prices ready for quotes.
ナッツシェルCRM: Contact management includes communication timelines for every account. You can import contacts from any source with a CSV file. Custom fields let you customize the data you track.
2. 販売パイプライン
ビトリックス24: Deals move through stages that match your sales process. Customizable reports and shared dashboards give managers real-time visibility. The view gets busy once you add many deal fields.
ナッツシェルCRM: Pipeline management is where Nutshell shines. The drag-and-drop board keeps every deal visible. Pro supports five pipelines, and Enterprise removes the cap entirely.
3. 自動化
ビトリックス24: Workflow automation handles routine updates and notifications for you. Automated workflows move deals, assign tasks, and set reminders. Projects keep moving without constant manual follow-ups.
The same automation features also cover HR requests and approvals.
ナッツシェルCRM: Sales automation handles lead routing and follow-up alerts. Reps execute follow-ups on time without extra busywork. Still, sequences are less advanced than in HubSpot.
⚠️ 警告： Neither entry-level option includes full automation. Bitrix24’s $0 tier skips workflow tools. Nutshell’s sales automation starts on Pro.
4. Marketing & Lead Generation
ビトリックス24: The Sites & Stores builder creates websites and online stores. CRM forms send new leads straight into your pipeline. You can also run email marketing campaigns to past customers.
ナッツシェルCRM: Email marketing comes built in without paid add-ons. You create lists, send bulk emails, and run drip campaigns. Email templates save time on repeat messages.
5. AI機能
ビトリックス24: CoPilot is the built-in AI assistant. It helps you navigate the platform and automate simple tasks. It works more like a guide than a sales coach.
ナッツシェルCRM: AIツール assist with revenue-driving tasks like call summaries and lead scoring. The Business plan adds unlimited AI Notetaker transcription.
人工知能 ミーティング Summarization turns long calls into short, readable notes.
6. プロジェクトおよびタスク管理
ビトリックス24: This is where Bitrix24 pulls ahead. Assign a task, pick a due date, and watch progress on Gantt charts. Time tracking shows how long each task really takes.
Kanban boards let you drag tasks between stages in one click.
ナッツシェルCRM: Nutshell handles sales tasks, reminders, and scheduling well. But it has no project timelines or full project boards. Teams that run client projects will need a separate app.
💡 プロのヒント: Already paying for separate project management tools? Bitrix24 could replace them and cut one bill.
7. チームコラボレーション
ビトリックス24: Chat, video conferencing, and voice calls are built in. The activity stream shares company news like a social feed. Communication tools stay free no matter your headcount.
ナッツシェルCRM: Collaboration centers on shared deals, notes, and notifications. Everyone stays on the same page about each account. For team chat, you’ll connect Slack.
⚠️ 警告： The Bitrix24 feed can bury important updates. Check it daily, or hide unused items in the left-hand menu.
8. Documents, Quotes & Invoices
ビトリックス24: The office suite handles documents, spreadsheets, and presentations. Secure cloud storage supports file sharing and real-time co-editing. You can upload files from your desktop or phone.
ナッツシェルCRM: Quotes and invoices come straight from deal records. That keeps pricing tied to the pipeline. Some users want better handling of email attachments.
9. Integrations, Mobile & Support
ビトリックス24: It runs in any browser, with iOS and Android apps for work on the go. A help button points to support resources, video tutorials, and webinars. Still, some users say support tickets take a while.
ナッツシェルCRM: Nutshell connects with Google Workspace, Microsoft 365, Gmail, Outlook, and Slack. MailChimp, ゼンデスク, and 5,000+ Zapier apps also plug in. Its mobile apps get positive user feedback.
Support is the other half of the story. With Nutshell, you reach a live human at no extra cost.
10. 価格設定とコスト
プランを並べて比較してみましょう。
| プランレベル | ビトリックス24 | ナッツシェルCRM |
|---|---|---|
| ティア1 | Basic: $49/organization/month | 基本料金：ユーザー1人あたり月額13ドル |
| ティア2 | Standard: $99/organization/month | 成長：ユーザー1人あたり月額25ドル |
| ティア3 | Professional: $199/organization/month | プロ版：月額42ドル/ユーザー |
| ティア4 | Enterprise: $399/organization/month | ビジネスプラン：月額59ドル/ユーザー |
| ティア5 | — | エンタープライズ版：ユーザー1人あたり月額79ドル |
| 課金モデル | Flat rate per company | ユーザーごと |
| 無料トライアル | 30 days (Professional) | 14日間 |
ビトリックス24: Flat pricing makes Bitrix24 cheaper as headcount grows. A 20-person team pays the same Standard price as a 5-person team. Per-user tools like Zendesk and Freshworks get pricier with every hire.
ナッツシェルCRM: A single user on Foundation pays less than any Bitrix24 paid plan. But at four users, Foundation already costs more than Bitrix24 Basic. Ten users on Pro reach $420 per month.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| Tight budget, 1–3 users | ナッツシェルCRM | Lowest price per seat |
| Growing team of 10+ | ビトリックス24 | Flat price, no per-seat fees |
| A simple sales pipeline | ナッツシェルCRM | Quicker to learn |
| Projects plus CRM | ビトリックス24 | ガントチャートとカンバンが組み込まれています |
| Internal chat and video | ビトリックス24 | Built-in communications tools |
| 初心者向けのセットアップ | ナッツシェルCRM | Hands-on help at no extra cost |
💰 あなたの予算
Solo sellers and teams of three pay less with Nutshell’s per user basis. Once you pass that size, Bitrix24’s flat rate usually wins (see Pricing & Cost).
🔌 あなたの技術スタック
Nutshell fits teams already living in Google Workspace, Microsoft 365, and Slack. Bitrix24 makes more sense when you want to replace several apps with one.
📈 販売プロセス
If your sales management is mostly calls, emails, and follow-ups, Nutshell keeps it focused. If deals hand off to project teams, Bitrix24 connects both sides.
🎓 あなたの経験レベル
First-time buyers find Nutshell incredibly easy to learn. Bitrix24’s themes and home dashboard look polished, but training still pays off.
🆓 無料トライアルとデモ
Start with Bitrix24’s free tier or its 30-day Professional trial. Test Nutshell’s 14-day trial with real deals before proceeding to a paid plan.
🛟 サポートオプション
Nutshell includes live chat and email support on every plan. Bitrix24 leans on help docs and webinars, and replies can be slow.
🔒 データ 安全
Bitrix24 hosts data on Amazon Web Services with SSL encryption and layered security. Nutshell uses SSL by default and adds an audit log on higher plans.
切り替えガイド
既にこれらのツールのいずれかをご利用ですか？切り替える場合、どのような変更が予想されますか？
🔄 Switching from Bitrix24 to Nutshell CRM?
✅ 得られるもの：
- A cleaner, user friendly interface your reps learn in days
- Live chat help and migration assistance at no charge
- Lead discovery with VisitorIQ and ProspectorIQ
❌ 失うもの：
- Project timelines, task boards, and time tracking
- Built-in chat, video calls, and the office suite
- Flat company pricing and a $0 starting tier
📋切り替え方法：
- Export contacts, companies, and deals from Bitrix24 as CSV files.
- Start a Nutshell CRM trial and set up your pipeline stages.
- Import the CSV files, or ask Nutshell’s team for free migration help.
🔄 Switching from Nutshell CRM to Bitrix24?
✅ 得られるもの：
- Projects, tasks, and CRM on one unified platform
- Group video calls and a shared company feed
- One flat bill no matter how many reps you add
❌ 失うもの：
- A simpler setup with less menu clutter
- Included live chat and email help
- Map and Chart pipeline views plus VisitorIQ
📋切り替え方法：
- Export your Nutshell contacts, leads, and companies to CSV.
- Create a free Bitrix24 account.
- Import the CSV into the CRM and rebuild your deal stages.
私たちのレビューで取り上げられなかったこと
This comparison focused on small and medium sized businesses using the cloud versions. We didn’t test on-premise Bitrix24, API limits, or Google Analytics tracking on landing pages. Data residency rules for companies in the European Union weren’t reviewed either. Both tools need a steady internet connection, and prices may change after September 2026.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格と価値 | ビトリックス24 |
| 📊 セールスパイプライン | ナッツシェルCRM |
| ⚙️ 自動化 | ビトリックス24 |
| 🤖 AI機能 | ナッツシェルCRM |
| 📋 Project & Task Management | ビトリックス24 |
| 💬 チームコラボレーション | ビトリックス24 |
| 🛟 Ease of Use & Support | ナッツシェルCRM |
| 🏆総合優勝 | ビトリックス24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 4 out of 7 categories.
最適な用途: Growing teams, project-heavy businesses, and anyone replacing several apps
Bitrix24 and Nutshell CRM solve different problems. Bitrix24 bundles CRM, projects, and team chat into one workspace. Nutshell CRM stays focused on selling, with a clean user interface.
Nutshell is the better pick for small B2B sales teams that want fast setup. Its included live help also suits teams without a CRM admin.
But Bitrix24 gives you more tools per dollar as your team grows. If you want one place to run different aspects of your business, choose Bitrix24.
Bitrix24の比較をもっと見る
Still weighing options? This video covers popular Bitrix24の代替品.
Here’s how Bitrix24 compares with other well-known tools:
Bitrix24が勝利した点： Flat company pricing, built-in Gantt project tracking, internal video meetings
HubSpotが優れている点： A friendlier interface, deeper marketing automation, a larger app marketplace
Bitrix24が勝利した点： A no-cost tier for whole teams, group chats and calls, a built-in document editor
Zoho CRMが優れている点： More customization options, stronger analytics, a sales-first design
Bitrix24 vs クリックアップ
Bitrix24が勝利した点： A full CRM with leads and deals, a telephony contact center, a website and store builder
ClickUpが優れている点： More flexible task views, a cleaner project workspace, stronger docs and whiteboards
Bitrix24が勝利した点： A far lower total cost, a free starting point, collaboration tools out of the box
Salesforceが優れている点： Advanced lead routing, deep customization, a better fit for large enterprises
Nutshell CRMの比較をもっと見る
Want to see other sales CRMs first? This video breaks down Nutshellの代替品.
Here’s how Nutshell CRM holds up against its rivals:
Nutshell CRMが優れている点： Live support at no extra cost, free data migration, simpler plan tiers
HubSpotが優れている点： A free CRM tier, richer marketing automation, more third-party apps
Nutshell CRMが優れている点： Email marketing without an add-on, VisitorIQ company identification, hands-on import help from its team
パイプドライブ 勝利したタイトル： A bigger integration marketplace, activity-based selling tools, more interface languages
Nutshell CRMとFreshsales CRMの比較
Nutshell CRMが優れている点： Map and Chart deal views, ProspectorIQ lead lists, faster onboarding for reps
Freshsales CRMが優れている点： A built-in phone dialer, Freddy AI deal insights, tighter pairing with Freshdesk
よくある質問
Bitrix24は本当に無料ですか？
Yes. The free plan allows unlimited users with core CRM, tasks, and chat. It includes 5 GB of storage. Invoicing and workflow automation require a paid plan.
Bitrix24はロシアの企業ですか？
Partly. Bitrix24 Inc. is headquartered in Alexandria, Virginia. However, the business started in Russia in 1998, and its parent company still operates there.
Nutshellは優れたCRMですか？
Yes, for small B2B sales teams. It’s easy to learn, includes live support at no extra cost, and tracks deals visually. Teams needing deep customization may outgrow it.
Nutshellにはアプリがありますか？
Yes. There are mobile apps for iOS and アンドロイド. You can view contacts, log activities, and update deals from your phone.
CRMの月額料金はいくらですか？
It varies widely. Nutshell runs $13 to $79 per user per month. Bitrix24 charges $49 to $399 per organization. Free plans help smaller businesses start cheaply.
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