⚡ 간단 평가:
- 가격: Bitrix24 starts at $49/organization/month vs Close CRM 좌석당 월 35달러입니다.
- 다음과 같은 경우에 가장 적합합니다: Bitrix24 for 소규모 사업체 that want CRM, projects, and chat together. Close for sales teams that make phone calls all day.
- 주요 차이점: Bitrix24 charges one flat fee per organization. Close bills per seat but adds power and predictive dialers.
- 저희가 선택한 제품: Bitrix24 for most users. Both score 3.0, but Bitrix24 covers more jobs for less money.
Close CRM has the lower sticker price in this matchup.
But that price covers only one seat.
Bitrix24 charges one flat monthly fee for your whole company.
That single detail flips the math for most teams.
Bitrix24 is an all in one platform for running your 사업.
Close is a sales tool built for reps who talk to prospects all day.
개요
This Bitrix24 vs Close CRM comparison covers pricing, key features, ease of use, and support.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
저희 작가들은 각각의 제품을 직접 다루는 데에도 시간을 할애했습니다.
그러한 관찰 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
By the end, you’ll know which CRM tool fits your sales process.
Bitrix24란 무엇인가요?
Bitrix24 is cloud-based CRM software that also runs projects and team chat.
It mixes contact management, sales management, and internal communications in one unified platform.
Small businesses use it to manage customer relationships and track every deal.
It covers different aspects of work, from task management to online documents.
Because it works in any browser or phone, remote teams stay connected.
A clean home dashboard, a search bar, and custom themes help you settle in.
The trade-off is a steep learning curve.
Here’s a quick walkthrough of the platform in action.
🏆 Winner: Bitrix24
One flat fee covers your whole team. You get CRM, tasks, chat, and file sharing on a single platform.
Bitrix24 가격
Bitrix24 bills per organization, not on a per user basis. Here’s what each plan costs.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기초적인 | 월 49달러/기관 | CRM으로 시작하는 소규모 팀 |
| 기준 | 월 99달러/기관 | Growing teams that need more collaboration tools |
| 전문적인 | 월 199달러/기관 | Companies that want advanced features and automation |
| 기업 | 월 399달러/기관 | Large organizations with many departments |
Pricing verified September 2026.
무료 체험: Yes. You get a 30-day free trial of the Professional plan.
환불 보장: We found no published refund policy. Check the billing terms before you pay.
📌 메모: Bitrix24 also promotes a free plan with core CRM tools. Chat and video calls stay free for unlimited users. Reviewers praise it for small projects, but it skips invoicing and workflow automation. Research sources list 20% off annual billing and 31% off two-year billing.
⚠️ Pricing Check: Some third-party sources list an older Plus plan at $39/month for 24 users. Others cap the free plan at 12 users with 5 GB of storage. Those details don’t match our pricing database. So we use the table above. Confirm user and storage limits on Bitrix24’s site before buying.
Bitrix24의 주요 이점
Here’s what makes Bitrix24 worth a look:
- Everything in one place: CRM, projects, chat, and documents share one login. You stop jumping between apps.
- 고정 가격제: Paid plans charge one fee for the whole company. New hires don’t raise your bill.
- 프로젝트 관리 도구: Assign tasks, set deadlines, and track progress. Visual timelines show the big picture.
- 실시간 협업: Group chats, video calls, and 목소리 calls keep teams talking. Documents support co-editing and version control.
- 구름 보안: Data sits on Amazon Web Services with SSL encryption. Extranet access lets outside partners join safely.
- 부조종사 AI: 이것 AI 비서 helps you find features and finish tasks faster.
우리 팀이 발견한 점
우리의 작가 signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
Bitrix24 장점 및 단점
✅ 장점
- Flat organization pricing instead of per-seat billing
- CRM, projects, chat, and online documents in one platform
- Free collaboration tools for unlimited users
- Customizable reports and shared dashboards for real-time visibility
- iOS용 모바일 앱 기계적 인조 인간
❌ 단점
- Steep learning curve that often needs team training
- Busy user interface can overwhelm new users
- Users report slow customer support and occasional bugs
Close CRM이란 무엇인가요?
Close CRM is customer relationship management software built for outbound sales teams.
It puts calls, emails, and texts with leads and clients inside a single inbox.
Sales reps can dial straight from the browser without a separate phone system.
It mainly serves small and medium sized businesses with high-velocity sales processes.
It isn’t a classic CRM, though.
Close blends CRM and sales engagement, so reviewers often compare it to 쭉 내밀다 도구.
This video shows how Close works day to day.
CRM 닫기
Built for reps who live on the phone. Calls, emails, and texts log to each lead automatically.
CRM 가격 마감
Close charges per seat, so your bill grows with your sales team.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 골자 | 좌석당 월 35달러 | Solo reps and small teams starting outreach |
| 성장 | 좌석당 월 99달러 | Teams that need sequences and more automation |
| 규모 | 좌석당 월 139달러 | Larger teams that want coaching and deeper customization |
Pricing verified September 2026.
무료 체험: Yes. Close offers a 14-day free trial.
환불 보장: We found no published refund policy. Test everything during the trial instead.
📌 메모: Every plan includes calling, texting, and email tools. Higher tiers add advanced automation, collaboration tools, call coaching, and more customization options.
⚠️ Pricing Check: Older reviews list Startup, Professional, and Enterprise plans at $49 to $149 per user. Their “startup features” and “professional features” lists no longer match current plans. We use the plan names and prices from our pricing database. Several reviewers also call the entry price expensive, so small budgets need careful math.
Close CRM의 주요 이점
Here’s what makes Close worth considering:
- Browser calling: Reps call leads without a separate phone line. G2 reviews describe the calling as best-in-class.
- One activity timeline: Loading... 텍스트 lands on the lead’s profile. You always see the full outreach history.
- 스마트 뷰: Filter leads by any criteria you set. Reps always know who to call next.
- Automated follow ups: Workflows send reminders and emails on schedule. Response rates improve without extra manual work.
- Fast onboarding: A CSV import tool and free one-click migration get you running quickly. Many teams launch within the trial.
- Strong reviews: Close holds a 4.7/5 rating on G2. Reviewers praise its simplicity most.
우리 팀이 발견한 점
Our writer signed up for Close and tested its calling, inbox, and lead views. Here’s what stood out from that hands-on time:
클로즈 CRM의 장점과 단점
✅ 장점
- Power and predictive dialers built into the platform
- Email, calls, and SMS in one inbox
- Simple design that drives full team engagement
- Free migration help and proactive onboarding
❌ 단점
- Reporting feels weak next to other CRMs
- Less flexible than rivals for custom setups
- Per-seat pricing adds up fast for bigger teams
기능 비교
Bitrix24 and Close CRM overlap on contacts and pipelines, then split sharply. Below, we break down 10 key features side by side.
| 특징 | 비트릭스24 | CRM 닫기 |
|---|---|---|
| 시작 가격 | 월 49달러/기관 | 좌석당 월 35달러 |
| 청구 모델 | Flat per organization | Per seat |
| 무료 플랜 | ✅ 한정판 | ❌ (14일 무료 체험) |
| Power & Predictive Dialers | ❌ | ✅ |
| 프로젝트 관리 | ✅ | ❌ |
| 워크플로 자동화 | ✅ | ✅ |
| Team Chat & Video Calls | ✅ | ❌ |
| 웹사이트 및 스토어 건축업자 | ✅ | ❌ |
| 모바일 앱 | ✅ | ✅ |
| 가장 적합한 대상 | Running a whole 사업 | Phone-heavy sales teams |
1. CRM 및 리드 관리
비트릭스24: Bitrix24 CRM stores all customer details and interactions in one database. Lead management covers capturing, tracking, and nurturing leads through your sales funnel. Web forms send inbound inquiries straight into the CRM.
CRM 닫기: Close turns your lead list into a daily call plan. Smart Views filter leads by status, last contact, or any custom rule. Sales reps spend less time searching and more time selling.
2. Contacts, Deals & Pipelines
비트릭스24: Records split into leads, deals, contacts, and companies. The sales pipeline shows every deal stage at a glance. A product catalog lets you attach items and prices to deals.
CRM 닫기: Close supports multiple pipelines, custom fields, and custom objects. A visual pipeline view helps you spot bottlenecks fast. Calls and emails log automatically, which cuts manual 데이터 기입.
3. Communication & Collaboration
비트릭스24: Bitrix24 works as a communications platform for your own team. It offers group chats, video conferencing, 목소리 calls, and file sharing. A contact center also routes customer calls and messages into the CRM.
CRM 닫기: Close aims its communications tools at prospects, not coworkers. Reps can call, send bulk email, and text from one screen. Email templates keep messages consistent, and Zoom meetings connect through an integration.
4. 업무 및 프로젝트 관리
비트릭스24: This is where Bitrix24 pulls far ahead. You can assign tasks, set deadlines, and track time spent on each one. Gantt charts help managers plan timelines and check employee workloads.
Kanban boards make managing projects a simple drag-and-drop job.
CRM 닫기: Close handles tasks only as sales reminders. Its inbox gathers tasks, missed calls, and replies in one list. There are no project boards, so it can’t replace project management tools.
⚠️ 경고: The Bitrix24 activity stream works like a 소셜 미디어 feed. Updates can get buried if nobody checks it daily. Customize the left-hand menu to hide tools you don’t use.
5. 워크플로 자동화
비트릭스24: Bitrix24 automation features send routine updates, reminders, and notifications for you. You can build automated workflows for approvals and deal stages. Projects keep moving without constant follow-up messages.
HR tools add an employee directory and a visual company structure.
CRM 닫기: Close workflows run email sequences and trigger follow-up reminders on their own. Reps get nudged at the right moment without tracking anything by hand. The most advanced automation sits on higher plans.
6. Calling & Sales Outreach
비트릭스24: Bitrix24 can log calls and run marketing campaigns by email. But it doesn’t advertise a power dialer for rapid-fire outbound work. It suits teams that handle calls as they come.
CRM 닫기: Calling is Close’s core strength. The power dialer moves through lists fast. The predictive dialer can dial multiple numbers at once. Managers can join live calls through call coaching to guide reps.
7. 보고 및 분석
비트릭스24: Bitrix24 lets you generate reports with customizable layouts. Shared dashboards give teams real-time project and sales visibility. Its sites can also connect to Google Analytics for traffic data.
CRM 닫기: Close builds quick KPI reports for coaching and training. You can track calls, emails, and deals for each rep. Deeper analysis is harder, though.
⚠️ 경고: Users often call Close’s reporting weak. If data analysis matters to you, test the reports during your trial.
8. Integrations, Apps & AI
비트릭스24: Bitrix24 packs many features natively, so it needs fewer add-ons. Mobile and desktop apps let you manage tasks and CRM data from any mobile device. Co-Pilot, its AI assistant, helps you navigate the platform.
CRM 닫기: Close integrates with over 80 other tools. It also offers API documentation for any developer building custom connections. Still, some key integrations found in other CRMs are missing.
Close also adds Sales AI features on top of its core CRM.
9. Websites, Stores & Documents
비트릭스24: Bitrix24 includes a builder for landing pages and online stores. That helps with lead generation, so you capture more leads without another tool. A built-in office suite creates documents, spreadsheets, and 프레젠테이션.
Teams can also upload files and co-edit online documents in real time.
CRM 닫기: Close has no website builder, store, or document editor. It stays focused on outreach and closing more deals. You’d need separate tools for those jobs.
10. 가격 및 비용
Here are the paid plans side by side.
| 층 | 비트릭스24 | CRM 닫기 |
|---|---|---|
| 기입 | Basic: $49/organization/month | 필수 서비스: 좌석당 월 35달러 |
| 중간 | Standard: $99/organization/month | 성장세: 좌석당 월 99달러 |
| 높은 | Professional: $199/organization/month | 가격: 좌석당 월 139달러 |
| 맨 위 | Enterprise: $399/organization/month | ❌ 목록에 없음 |
| 무료 체험 | 30 days (Professional) | 14일 |
비트릭스24: Bitrix24 costs less for almost any team size. Adding people doesn’t change the monthly fee. That’s why many buyers pick it over per-user tools like 젠데스크 and Freshworks.
CRM 닫기: Close gets pricey as you add seats. Five reps on Essentials already cost more than Bitrix24’s Standard plan. Its ROI calculator helps you check whether the calling tools pay off.
💡 꿀팁: Count your seats before comparing sticker prices. A cheap seat can become an expensive team.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| Low cost for a growing team | 비트릭스24 | One flat fee covers everyone |
| Heavy cold calling | CRM 닫기 | Power and predictive dialers included |
| Project and task tracking | 비트릭스24 | Timelines, boards, and workload tracking |
| 빠른 팀 온보딩 | CRM 닫기 | Simple layout plus free migration |
| A website or online shop | 비트릭스24 | Built-in site and store builder |
| 초보자에게 친숙한 설정 | CRM 닫기 | 학습 곡선이 더 완만함 |
💰 예산
Bitrix24 costs the same whether three or thirty people log in. Close’s per-seat model needs careful math for smaller businesses.
🔌 사용 중인 기술 스택
Close connects to 80+ apps but misses a few key ones. Bitrix24 replaces several apps, so you may need fewer connections.
📞 Your Sales Style
Choose Close if reps make phone calls all day and chase fast replies. Pick Bitrix24 if sales is one part of a bigger operation.
🎓 귀하의 경험 수준
Bitrix24’s core features click fast, but the full platform needs training. Close feels incredibly easy by comparison, like a simple CRM for dialing.
🆓 무료 체험 및 데모
Close offers a two-week trial, while Bitrix24 gives 30 days on its top tier. Run a real campaign in each before you commit.
🛟 지원 옵션
Close provides a help center, product updates, and hands-on onboarding. Bitrix24 support can be slow. Still, its help button, tutorials, and webinars lead to support resources.
전환 가이드
이미 이러한 도구 중 하나를 사용하고 계신가요? 전환 시 예상되는 사항은 다음과 같습니다.
🔄 Switching from Bitrix24 to Close CRM?
✅ 얻게 될 이점:
- Power and predictive dialers for outbound calling
- A cleaner interface that reps learn quickly
- Loading...
❌ 잃게 될 것:
- Project boards, timelines, and workload tracking
- Flat organization pricing
- Team chat, office suite, and website builder
📋 전환 방법:
- Export contacts, companies, and deals from Bitrix24 as a CSV file.
- Start a Close free trial.
- Use the CSV import tool or ask Close for free migration help.
🔄 Switching from Close CRM to Bitrix24?
✅ 얻게 될 이점:
- Tasks, projects, and chat in the same place as your CRM
- One flat fee instead of per-seat billing
- Landing pages and an online store builder
❌ 잃게 될 것:
- Power and predictive dialing
- 리드 우선순위 지정을 위한 스마트 뷰
- A simpler, sales-only workspace
📋 전환 방법:
- Export leads, contacts, and opportunities from Close.
- Create a Bitrix24 account and set up your pipeline stages.
- Import the file and map fields to Bitrix24 CRM records.
저희 리뷰에서 다루지 않은 내용
This comparison focused on small teams and outbound sales use. We didn’t test either API as a developer would, or build custom graphs in Close. We also didn’t 심사 data residency rules for European Union customers. Plans and limits reflect September 2026 and change often. If you manage hundreds of seats, your experience may differ.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 비트릭스24 |
| 🚀 올인원 기능 | 비트릭스24 |
| 📋 업무 및 프로젝트 관리 | 비트릭스24 |
| 🤝 팀 협업 | 비트릭스24 |
| 📊 신고 | 비트릭스24 |
| 📞 Calling & Outreach | CRM 닫기 |
| 👶 사용 편의성 | CRM 닫기 |
| 🛟 지원 및 온보딩 | CRM 닫기 |
| 🏆 종합 우승 | 비트릭스24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 5 out of 8 categories.
다음과 같은 경우에 가장 적합합니다: Small businesses, remote teams, and companies that want CRM plus project tools
⚖️ How We Broke the Tie: Both tools hold a 3.0 rating in our database. We gave the win to Bitrix24 on value and breadth. It costs less for most teams and handles more jobs.
Bitrix24 and Close CRM serve different buyers. Bitrix24 runs CRM, projects, and internal chat under one roof. Close is a focused sales engine for teams that dial all day.
Close is excellent for outbound reps who need speed on the phone. Its dialers, Smart Views, and coaching help reps close more deals. If calls drive your revenue, it’s the smarter buy.
For most small businesses, though, Bitrix24 is the better choice. One flat fee buys CRM, tasks, chat, and websites. Just budget time to learn it.
Bitrix24 비교 항목 더 보기
Here’s how Bitrix24 stacks up against other popular crm options. This video covers the main alternatives first.
Bitrix24가 다음에서 승리했습니다: Flat company-wide pricing, built-in task boards and timelines, and an included office suite.
HubSpot이 다음 분야에서 우위를 차지했습니다: A more user friendly interface, deeper marketing automation, and a larger app marketplace.
Bitrix24가 다음에서 승리했습니다: Native chat and video calls, project tools in one app, and no per-seat charges.
Zoho CRM이 다음 항목에서 우위를 차지했습니다: Richer customization, stronger analytics, and more control over sales rules.
비트릭스24 vs 세일즈포스
Bitrix24가 다음에서 승리했습니다: Much lower cost, faster setup for small teams, and collaboration tools out of the box.
Salesforce가 다음 분야에서 우위를 점했습니다: Advanced lead management, deep customization, and scale for large enterprises.
비트릭스24 vs 클릭업
Bitrix24가 다음에서 승리했습니다: A full sales pipeline, a contact center, and a site and store builder.
ClickUp이 다음 분야에서 우위를 점했습니다: More task views, a project-first layout, and an easier start for task-only teams.
Close CRM과 비교했을 때 더 많은 장점
Here’s how Close measures up against other sales tools. Watch the quick rundown of alternatives below.
CRM 종료 vs 파이프드라이브
CRM에서 최종 승리를 거둔 사례: Native calling with dialers, SMS in the same inbox, and live coaching for managers.
Pipedrive는 다음 항목에서 승리했습니다: A pipeline-first design, a lower entry price, and a bigger add-on marketplace.
CRM에서 최종 승리를 거둔 사례: Faster dialing workflows, free one-click migration, and sequences tied closely to calls.
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: AI lead scoring, website chat for visitors, and ties to the wider Freshworks suite.
CRM에서 최종 승리를 거둔 사례: A true CRM with deal pipelines, phone and SMS outreach, and a full activity timeline.
즉시 승리하는 경우: Cold email at high volume, inbox 워밍업 도구, and many sending accounts on one plan.
자주 묻는 질문
Bitrix24는 무엇에 사용되나요?
Bitrix24 is used to run CRM, project management, team chat, and documents in one place. Small businesses use it to track sales and manage projects without juggling apps.
Bitrix24는 무료인가요?
It promotes a free plan with limited features and free collaboration tools. Invoicing and workflow automation need paid plans, which start at $49/organization/month.
Bitrix24는 안전하게 사용할 수 있나요?
Yes. Data is hosted on Amazon Web Services and protected with SSL encryption. Still, review privacy terms and user permissions before storing sensitive customer data.
Close는 월 얼마입니까?
Plans start at $35/seat/month on Essentials. Growth costs $99/seat/month, and Scale costs $139/seat/month. A 14-day free trial lets you test it first.
Close는 다른 CRM과 어떻게 다른가요?
Close blends CRM and sales engagement in one tool. Calling, SMS, and email live in a single inbox. Most other CRMs need add-ons for power dialing.
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