빠른 시작
This guide covers every SyncroMSP feature:
- 시작하기 — 계정 생성 및 기본 설정
- How to Use Automated Patch Management Software — Deploy patches and rollout updates across all machines
- How to Use Remote IT Access — Connect to any device for remote support in seconds
- How to Use Powerful IT Scripting — Run scripts to automate processes across endpoints
- How to Use Help Desk Software — Manage support requests from your clients quickly
- How to Use IT Ticketing System — Create a new ticket and track reported issues to resolution
- 청구 및 송장 사용 방법 — Generate invoices and collect payment automatically
- How to Use Identity Management — Control Microsoft 365 users and licenses from one place
- How to Use Security Baselines — Benchmark M365 tenants against CIS-aligned best practices
- How to Use Cloud Backup — Protect client data with automated file backups
소요 시간: 각 작품당 5분
이 가이드에는 다음 내용도 포함되어 있습니다. 프로 팁 | 흔히 저지르는 실수 | 문제 해결 | 가격 | 대안
이 가이드를 신뢰해야 하는 이유
I’ve used SyncroMSP for over a year and tested every feature covered here. This tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.
SyncroMSP is one of the most powerful IT 관리 오늘날 이용 가능한 플랫폼.
하지만 대부분의 사용자는 이 기기가 할 수 있는 일의 극히 일부분만 활용할 뿐입니다.
이 가이드는 모든 주요 기능 사용 방법을 안내합니다.
단계별 설명과 스크린샷, 전문가 팁을 함께 제공합니다.
SyncroMSP Tutorial
This complete how to use SyncroMSP tutorial walks you through every feature step by step, from initial setup to advanced tips that will make you a power user.
싱크로MSP
SyncroMSP combines RMM and PSA capabilities into a single platform built for managed service providers. Manage assets, automate tickets, and run your entire IT 사업 from one dashboard. Start your free trial today.
Getting Started with SyncroMSP
어떤 기능을 사용하기 전에 먼저 이 일회성 설정을 완료하십시오.
약 3분 정도 걸립니다.
먼저 이 간단한 개요 영상을 시청하세요.
이제 각 단계를 하나씩 살펴보겠습니다.
1단계: 계정 생성
Go to the SyncroMSP website and click “Start Free Trial.”
이메일 주소를 입력하세요. 사업 이름을 입력하고 비밀번호를 만드세요.
Sign in to confirm your account and follow the onboarding wizard.
✓ 검문소: 확인하세요 받은 편지함 확인 이메일을 보내드립니다.
Step 2: Add Your First Customer
Click “Customers” in the left menu, then select “New Customer.”
Fill in the contact name, company, and email address.
Quick client onboarding includes importing customers in bulk and deploying the Syncro agent.
대시보드는 다음과 같습니다.
✓ 검문소: You should see the main dashboard with your customer listed.
Step 3: Install the Syncro Agent
Download the Syncro agent installer for each client computer.
Syncro automates new computer setups after agent installation.
✅ 완료: 이제 아래의 모든 기능을 사용할 준비가 되었습니다.
How to Use SyncroMSP Automated Patch Management Software
자동화된 Patch Management Software lets you deploy patches and updates across all managed devices at scale.
다음은 단계별 사용 방법입니다.
Step 1: Open the Patch Manager
Navigate to “Assets” and select the machines you want to update.
Click “Run Patch Management” from the action menu.
Step 2: Configure Your Rollout Policy
Choose which patches to include — critical, 보안, or all updates.
Set a schedule date and time for the rollout window.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: You should see a list of pending patches for each device.
3단계: 배포 및 모니터링
Click “Deploy” to push patches to all selected endpoints quickly.
Check the log for any error messages or reported issues.
✅ 결과: All selected machines now have the latest patches installed.
💡 꿀팁: Standardized policy templates ensure consistent security settings across 기기 — set one policy and apply it to every new machine.
How to Use SyncroMSP Remote IT Access
Remote IT Access lets you connect to any client computer for live support.
Remote access is provided via 스플래시탑 추가 비용 없이.
다음은 단계별 사용 방법입니다.
Step 1: Select the Target Device
Go to your asset list and search for the client’s computer.
Click the device name to open its details page.
Step 2: Launch Remote Session
“을 클릭하세요.원격 접속” button at the top of the asset page.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: A Splashtop window should open showing the remote desktop.
3단계: 문제 해결
Work on the client’s computer as if you were sitting in front of it.
Add comments to the ticket so your team can follow the changes.
✅ 결과: You’ve fixed the client issue without an on-site visit.
💡 꿀팁: Use remote access during off-hours to handle updates — it saves time and avoids disrupting employees during work.
How to Use SyncroMSP Powerful IT Scripting
Powerful IT Scripting lets you run scripts across endpoints to automate repetitive tasks.
Syncro provides hundreds of ready-to-use scripts out of the box.
다음은 단계별 사용 방법입니다.
Step 1: Open the Script Library
Navigate to “Scripts” in the main menu to browse community resources.
Users can also create custom scripts for specific needs.
Step 2: Pick and Configure Your Script
Select a PowerShell script or write your own using the built-in editor.
Scripting capabilities help standardize processes across endpoints.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: Your script should appear in the script list ready to run.
Step 3: Execute on Target Assets
Choose specific assets or groups, then click “Run Script.”
PowerShell scripts can be run on assets via Syncro for any kind of task.
✅ 결과: Your script has executed across all selected machines.
💡 꿀팁: Share your best scripts with the Syncro community — other MSP developers post useful 오토메이션 content there daily.
How to Use SyncroMSP Help Desk Software
Help Desk Software lets you manage all client support requests from a single point.
다음은 단계별 사용 방법입니다.
Step 1: Set Up Notifications
Go to “Settings” and configure email notifications for incoming requests.
This ensures your team never misses a new support ticket.
Step 2: Review Incoming Tickets
Open the help desk dashboard to see all open tickets in one line.
SyncroMSP includes Smart Ticket Management for efficient ticket routing.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: You should see all tickets sorted by priority.
3단계: 대응 및 해결
Click a ticket, add your response, and update the status to resolved.
✅ 결과: The client receives a notification that their issue is fixed.
💡 꿀팁: Create canned responses for common issues — it saves a nice amount of time and keeps replies consistent.
How to Use SyncroMSP IT Ticketing System
IT Ticketing System lets you create a new ticket, track progress, and close reported issues.
다음은 단계별 사용 방법입니다.
Step 1: Create a New Ticket
Click “Tickets” in the sidebar and select “New Ticket.”
Fill in the customer contact, subject line, and issue description.
Step 2: Assign and Prioritize
Assign the ticket to a team member and set priority level.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: The ticket now appears in the assigned employee’s queue.
Step 3: Track and Close
Monitor ticket progress, add comments, and close when done.
✅ 결과: Every client request is tracked from start to finish with full documentation.
💡 꿀팁: Use ticket tags to search and filter by issue type — it makes spotting patterns easy.
How to Use SyncroMSP Billing & Invoicing
청구 및 송장 발행 lets you generate invoices automatically based on your service contracts.
SyncroMSP generates invoices automatically based on customizable factors.
다음은 단계별 사용 방법입니다.
Step 1: Set Up Billing Profiles
Go to a customer’s profile and configure their payment terms.
Add recurring line items for managed services contracts.
Step 2: Review Draft Invoices
Navigate to “Invoices” to see auto-generated drafts ready for review.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: You should see invoice totals matching your service agreements.
Step 3: Send and Collect Payment
Click “Send” to email the invoice to your client directly.
✅ 결과: Your client receives the invoice and can pay online.
💡 꿀팁: Enable auto-billing to take care of recurring payments — it removes that monthly headache entirely.
How to Use SyncroMSP Identity Management
Identity Management lets you manage Microsoft 365 user licenses and security compliance from Syncro.
SyncroMSP는 사용자 동기화 및 비밀번호 재설정과 같은 Entra ID 작업을 자동화합니다.
다음은 단계별 사용 방법입니다.
Step 1: Connect Microsoft 365
Go to “Integrations” and link your client’s Microsoft 365 tenant.
Grant the required permissions to enable the sync functionality.
Step 2: View and Manage Users
Open the identity panel to see all users, licenses, and sign-in 데이터.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: All Microsoft 365 users should appear with their license status.
Step 3: Take Action on Accounts
Reset passwords, enable MFA, or disable deleted accounts directly.
✅ 결과: Your client’s Microsoft 365 environment is managed from one place.
💡 꿀팁: Review the Entra ID sync log weekly to catch unauthorized sign-in attempts 일찍.
How to Use SyncroMSP Security Baselines
Security Baselines lets you benchmark M365 tenants against CIS-aligned best practices.
다음은 단계별 사용 방법입니다.
Step 1: Run a Baseline Scan
Open the Security Baselines tab and select the client’s tenant.
Click “Scan” to check their current configuration against the baseline.
2단계: 결과 검토
The scan produces a score showing how the tenant measures up.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: You should see a pass/fail list for each security setting.
3단계: 수정 사항 적용
Click on failed items and apply the recommended fix with one click.
✅ 결과: Your client’s M365 security now aligns with industry standards.
💡 꿀팁: Schedule monthly baseline scans so you can learn about security drift before it becomes a problem.
How to Use SyncroMSP Cloud Backup
클라우드 백업 lets you protect client data with automated file backups.
다음은 단계별 사용 방법입니다.
1단계: 클라우드 백업 활성화
Go to the asset page and enable Cloud Backup for the target device.
Choose which folders and file types to include.
2단계: 일정 설정
Pick a backup frequency — daily, weekly, or continuous.
이것이 어떤 모습인지 보여드리겠습니다:
✓ 검문소: You should see the next scheduled backup date and time.
Step 3: Verify and Restore
Check the backup log to confirm the data is stored properly.
If needed, restore any file to its original or new location.
✅ 결과: Client data is backed up and easy to recover.
💡 꿀팁: Run a test restore once a month — it confirms backups work and gives clients peace of mind.
SyncroMSP Pro Tips and Shortcuts
After testing SyncroMSP for over a year, here are my best tips.
키보드 단축키
| 행동 | 지름길 |
|---|---|
| Search assets | Ctrl + K |
| New ticket | Ctrl + Shift + T |
| Quick customer search | Ctrl + Shift + C |
| 알림 열기 | Ctrl + Shift + N |
대부분의 사람들이 놓치는 숨겨진 기능들
- API 키 접근 권한: Generate an api key under Settings to connect Syncro with third-party developer tools and build custom integrations — the documentation covers every endpoint.
- Chocolatey App Deployment: Chocolatey is the default app deployment tool for Syncro — use it to install or uninstall software on any device without logging in.
- Policy-Based 오토메이션: Policies can apply various settings for automated setups — nice for ensuring every startup configuration matches your standard, as Andy from the Syncro community points out.
SyncroMSP Common Mistakes to Avoid
Mistake #1: Skipping Policies During Onboarding
❌ 틀림: Adding new clients without applying a policy — then manually configuring each computer.
✅ 오른쪽: Set up core policies first so Intune can automate complete hands-off rollouts for new devices upon startup.
Mistake #2: Ignoring Ticket Automation
❌ 틀림: Manually sorting every ticket — a real headache as your business grows.
✅ 오른쪽: Use the PSA automation rules to route tickets by type, client, or keyword.
Mistake #3: Not Using the Scripting Library
❌ 틀림: Logging into each machine to run things manually when Syncro has hundreds of scripts.
✅ 오른쪽: Browse the script library, pick a pre-built script, and run it across all endpoints at speed.
SyncroMSP Troubleshooting
Problem: Syncro Agent Not Showing Online
원인: The agent may not be installed correctly or a firewall is blocking the connection.
고치다: Uninstall and reinstall the agent, then check that port 443 is open on the device.
Problem: Patches Failing to Install
원인: Low disk space or a Windows Update error on the target machine.
고치다: Free up disk space, run Windows Update manually once, then retry the patch rollout.
Problem: Invoices Not Generating Automatically
원인: Billing profiles may be missing required fields or recurring items were deleted.
고치다: Check the customer’s billing tab, re-add any missing line items, and save changes.
📌 메모: If none of these fix your issue, contact SyncroMSP support.
SyncroMSP란 무엇인가요?
싱크로MSP is an IT management platform that combines RMM and PSA capabilities into a single system.
Think of it like a command center for your entire managed services business.
SyncroMSP, Inc. offers 엔드포인트 관리 and IT automation for MSPs of any scale.
이 간단한 개요를 시청하세요:
이 제품에는 다음과 같은 주요 기능이 포함되어 있습니다.
- Automated Patch Management Software: Deploy patches and updates across all managed devices
- Remote IT Access: Connect to any client computer for live remote support
- Powerful IT Scripting: Run PowerShell scripts to automate processes across endpoints
- Help Desk Software: Manage all client support requests from one dashboard
- IT Ticketing System: Create, track, and close tickets with full documentation
- 청구 및 송장 발행: Generate invoices automatically and collect payment online
- Identity Management: Manage Microsoft 365 users, licenses, and Entra ID tasks
- Security Baselines: Benchmark M365 tenants against CIS-aligned best practices
- 클라우드 백업: Protect client data with automated file backups and easy restores
자세한 내용은 저희 웹사이트를 참조하세요. SyncroMSP review.
SyncroMSP 가격 책정
Here’s what SyncroMSP costs in 2026:
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 핵심 계획 | $129 | Solo technicians and small MSP startups |
| 팀 계획 | $179 | Growing teams that need full PSA and RMM capabilities |
무료 체험: Yes — try SyncroMSP free before you commit.
환불 보장: 환불 관련 자세한 사항은 고객 지원팀에 문의하십시오.
💰 최고의 가성비: Team Plan — it unlocks the full ability to manage your entire MSP operation.
SyncroMSP와 대안 비교
How does SyncroMSP compare? Here’s the competitive landscape:
| 도구 | 가장 적합한 대상 | 가격 | 평가 |
|---|---|---|---|
| 싱크로MSP | All-in-one RMM + PSA | 월 129달러 | ⭐ 4.6 |
| 아테라 | Per-tech pricing | 월 149달러 | ⭐ 4.6 |
| N-able | 엔터프라이즈 규모 | 관습 | ⭐ 4.3 |
| 닌자원 | Easy setup speed | 관습 | ⭐ 4.8 |
| 커넥트와이즈 | Large MSP teams | 관습 | ⭐ 4.1 |
| 매니지엔진 | IT asset tracking | 월 12달러 | ⭐ 4.4 |
| 펄스웨이 | Mobile management | 월 42달러 | ⭐ 4.5 |
| 마이크로소프트 인튠 | Microsoft stack | 월 8달러 | ⭐ 4.5 |
| 프레시서비스 | ITSM beginners | 월 19달러 | ⭐ 4.5 |
| 랜스위퍼 | Network discovery | 관습 | ⭐ 4.4 |
| 잼프 프로 | Apple 기기 관리 | 월 8달러 | ⭐ 4.6 |
빠른 추천:
- 종합 최고상: SyncroMSP — combines RMM and PSA at one fixed cost per technician
- 최고의 가성비: ManageEngine — starts low and scales with your needs
- 초보자에게 가장 적합: NinjaOne — clean UI that’s easy to learn
- Best for Apple shops: Jamf Pro — built specifically for 스코틀랜드 사람 and iOS management
🎯 SyncroMSP Alternatives
SyncroMSP 대안을 찾고 계신가요? 다음은 최고의 옵션들입니다.
- 🚀 아테라: Per-technician pricing with unlimited devices, built-in remote access, and AI-powered ticketing for fast-moving teams.
- 🏢 N-able: Enterprise-grade RMM with deep automation, backup, and security tools for large MSP operations.
- 🌟 닌자원: Top-rated for ease of use with a clean interface, fast deployment, and strong patch management capabilities.
- ⚡ 커넥트와이즈: Full PSA plus RMM suite designed for larger teams that need deep customization and scale.
- 💰 ManageEngine: Budget-friendly IT management with strong asset tracking and help desk features for growing businesses.
- 📊 펄스웨이: Mobile-first RMM that lets you manage devices from your phone with real-time alerts and automation.
- 🔒 마이크로소프트 인튠: Autopilot configures devices automatically upon startup — best for shops deep in the Microsoft environment.
- 👶 프레시서비스: Beginner-friendly ITSM with an intuitive UI, great for teams transitioning from spreadsheets to ticketing software.
- 🔧 랜스위퍼: Powerful network discovery and IT 자산 관리 for organizations that care about full visibility.
- 🎯 Jamf Pro: The go-to platform for Apple device management with zero-touch deployment and strong content controls.
전체 목록은 다음을 참조하세요. SyncroMSP alternatives 가이드.
⚔️ 싱크로MSP 비교
다음은 SyncroMSP가 각 경쟁업체와 비교했을 때 어떤 위치에 있는지 보여주는 표입니다.
- SyncroMSP vs Atera: Syncro bundles PSA free with RMM; Atera charges more per technician but offers unlimited endpoints.
- SyncroMSP와 N-able 비교: N-able suits enterprise scale while Syncro targets small to mid-size MSPs with simpler pricing.
- SyncroMSP와 NinjaOne 비교: NinjaOne has a cleaner UI; Syncro wins on PSA and billing built into one platform.
- SyncroMSP와 ConnectWise 비교: ConnectWise offers deeper customization; Syncro is faster to set up and easier to learn.
- SyncroMSP와 ManageEngine 비교: ManageEngine costs less but lacks the integrated PSA functionality Syncro includes.
- SyncroMSP와 Pulseway 비교: Pulseway excels at mobile management; Syncro offers stronger ticketing and invoicing tools.
- SyncroMSP와 Microsoft Intune 비교: Intune handles device enrollment well; Syncro adds RMM, scripting, and PSA on top.
- SyncroMSP와 Freshservice 비교: Freshservice focuses on ITSM; Syncro covers both RMM and PSA for full MSP management.
- SyncroMSP와 Lansweeper 비교: Lansweeper is stronger for network discovery; Syncro provides broader MSP management resources.
- SyncroMSP와 Jamf Pro 비교: Jamf is Apple-only; Syncro covers Windows, Mac, and cross-platform environments.
Start Using SyncroMSP Now
You learned how to use every major SyncroMSP feature:
- ✅ Automated Patch Management Software
- ✅ Remote IT Access
- ✅ Powerful IT Scripting
- ✅ Help Desk Software
- ✅ IT Ticketing System
- ✅ 청구 및 송장 발행
- ✅ Identity Management
- ✅ Security Baselines
- ✅ Cloud Backup
다음 단계: 기능 하나를 선택해서 지금 바로 사용해 보세요.
Most people start with Automated Patch Management Software.
5분도 채 걸리지 않습니다.
자주 묻는 질문
싱크로 가격은 얼마인가요?
SyncroMSP offers two plans: Core at $129 per month and Team at $179 per month, both per technician with unlimited endpoints.
What is Syncro used for?
Syncro is used by managed service providers to handle remote monitoring, ticketing, billing, and IT automation from a single PSA and RMM platform.
How to run a script in Syncro?
Go to the Scripts section, select a pre-built or custom script, choose your target assets, and click “Run Script” to execute it.
Does Syncro have an API?
Yes, Syncro has a full REST API. Generate an api key in Settings to post data, pull reports, and build custom integrations.
What is synchro MSP?
Synchro MSP is a common misspelling of SyncroMSP, an IT management platform by Servably, Inc. that bundles RMM and PSA tools for MSPs.
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