Freshsales vs Copper CRM — Don’t Buy Until You Read This

勝者

4.0

• フレディAIリードスコアリング
• 360度顧客ビュー
• 385以上の連携機能が利用可能
• Built-in Phone, Email, Chat
• 最大3ユーザーまで利用できる無料プラン
• 21-Day Free Trial, No Card
• Paid Plans from $9/user/mo

今すぐ試す

準優勝

3.5

• Deep Google Workspace Sync
• Auto-fill Records from Gmail
• ビジュアルパイプライン管理
• ワークフロー オートメーション ツール
• Email Templates from Gmail
• 14日間の無料トライアル付き
• Paid Plans from $9/seat/mo

今すぐ試す

Picking between Freshsales vs Copper CRM comes down to one 質問.

Do you live inside Gmail, or do you need a full sales suite?

Both promise to help you manage customer data and close more deals.

But they serve very different kinds of sales teams.

Freshsales is built for small to medium-sized businesses that want AI and omnichannel tools.

Copper CRM is built for teams already deep in Google’s product family.

概要

This comparison covers pricing, features, and ease of use.

We also break down who each CRM software works best for.

私たちの 作家 signed up for Copper CRM and spent hands-on time inside the platform.

Observations on Freshsales come from documentation and G2 reviews.

By the end, you’ll know which tool fits your sales process.

Freshsalesとは何ですか？

Freshsales is an AI-powered customer relationship management platform built by Freshworks.

It helps sales teams manage leads, contacts, deals, and customer data in one place.

The CRM software was launched in 2016 as the second major product from Freshworks.

Freshworksは、世界中で6万7000人以上の顧客が同社の製品を利用していると主張している。

Freshsales is designed for small and medium-sized businesses (SMBs).

It includes Freddy AI, a sales アシスタント that scores leads and predicts deal risks.

フレッシュセールス CRM

An AI-powered CRM for sales teams of all sizes. Includes Freddy AI, built-in phone, and a free plan for up to 3 users. Excellent value for 中小企業.

今すぐFRESHSALESをお試しください →

レビュー全文を読む →

FreshSalesチュートリアル →

フレッシュセールの価格

Freshsalesの2026年のコストは以下のとおりです。詳しく見ていきましょう。

Pricing verified April 2026.

無料トライアル: Yes — 21-day free trial with no credit card required for all paid plans.

返金保証: Freshsales does not advertise a money-back guarantee. The free plan and 21-day trial let you test before paying.

Freshsalesの主なメリット

Here’s what makes Freshsales worth considering:

What Our Team Noticed

Note: We haven’t had extensive hands-on time with Freshsales yet. The information above is based on Freshsales documentation, official Freshworks materials, and user reviews from G2 and Capterra. Users score Freshsales an average of 4.5/5 on those platforms.

According to G2 reviews, the intuitive interface is frequently praised, especially for ease of learning. G2 reviews also highlight the value Freshsales offers small businesses.

Some reviewers do flag a slow user experience with cluttered navigation in the Pro and Enterprise tiers.

Freshsalesのメリットとデメリット

Copper CRM とは何ですか?

Copper CRM is the only customer relationship management tool built for Google Workspace.

It launched in 2012 as a Gmail extension to automate manual data entry.

Over time, it grew into a complete CRM for Google users.

Copper claims over 30,000 customers worldwide, including Google itself.

The Chrome extension lets you manage leads, contacts, and deals from your Gmail inbox.

It is built for small businesses that rely heavily on Google products.

銅CRM

A CRM software made for Google Workspace. Lives inside Gmail and Google Calendar through a Chrome extension. Best for small businesses already on formerly G Suite.

TRY COPPER NOW →

レビュー全文を読む →

COPPER TUTORIAL →

銅CRMの価格

Here is what Copper CRM pricing looks like in 2026.

Pricing verified April 2026.

無料トライアル: Yes — 14-day free trial for new users. No credit card required to start.

返金保証: Copper does not offer a public money-back guarantee. Use the 14-day trial before you commit.

銅CRMの主な利点

Here is what makes Copper CRM stand out:

What Our Team Noticed

Our writer signed up for Copper CRM and used it for several days inside Gmail. Here’s what stood out from that hands-on time:

銅CRMの長所と短所

機能比較

Ready to see how Freshsales and Copper CRM stack up head to head? We’ll explore nine key features to help you decide which platform best fits your business.

1. AI and Lead Scoring

2. Google Workspaceとの統合

3. Contact Management and Customer Data

4. Visual Pipeline Management

5. ワークフロー自動化

6. Email Tools and Bulk Emails

7. Communication and Marketing Tools

8. Reporting and Customization

9. Integrations and Add Ons

価格とコスト

料金プランを並べて比較してみましょう。

フレッシュセール： Excellent value for money for small businesses. The free plan covers up to 3 users, and pricing has dropped 2 to 3 times lower than it was years ago. Most paid plans include AI features and built-in communication tools.

銅CRM: Copper CRM pricing is generally higher than CRMs with similar functionality. The Starter plan is cheap but lacks pipelines. To unlock the Business tier with email sequences, expect to pay $99/seat/month paid monthly.

さまざまなシナリオ

切り替えガイド

Already on one of these CRMs? Here’s what to expect if you switch.

What Our Review Didn’t Cover

This comparison focused on small to medium-sized businesses and individual sales teams. We didn’t test enterprise features like custom security configurations, SSO, or large-scale data migration. Our writer had hands-on time with Copper but relied on documentation and reviews for Freshsales. If you manage 100+ users or work in a regulated industry, your priorities and security checks may differ from what we’ve described here.

最終評決

Freshsales and Copper CRM solve different problems for different sales teams. Freshsales is a full sales CRM with AI, communication tools, and a generous free plan. Copper CRM is a niche tool that turns Gmail into a sales hub.

Copper CRM is excellent if your business runs on Google Workspace. The Gmail extension and auto-fill features cut manual work in a way Freshsales can’t match for Google-first teams.

However, if you need a broader CRM software with built-in phone, Freddy AI, and 385+ integrations, Freshsales is the better choice for most businesses.

Freshsalesの比較

Here’s how Freshsales stacks up against other CRMs:

銅CRMの比較

Here’s how Copper CRM compares to other CRMs:

よくある質問

Is Freshsales a good CRM for small businesses?

Yes. Freshsales is designed for small and medium-sized businesses, with a free plan for up to 3 users and paid plans starting at $9/user/month. It includes Freddy AI, built-in phone, and around 385 integrations, making it a strong all-in-one CRM software for growing teams.

Copper CRMは何に使用されますか？

Copper CRM is used for managing customer relationships directly inside Gmail and Google Calendar. It is the only CRM made specifically for Google Workspace, helping sales teams cut manual data entry, track deals in visual pipelines, and send automated emails from a Gmail inbox.

Freshsalesは永久に無料ですか？

The free plan is available for up to 3 users with most core features, including contact management and basic pipelines. Paid tiers add Freddy AI, automation, and reporting. The 21-day free trial of paid plans does not require a credit card.

Does Copper CRM work with Outlook or Microsoft 365?

No. Copper is built specifically for Google Workspace, so it cannot be used natively by companies on Microsoft 365 or Outlook. If your team relies on Microsoft tools, Freshsales or another CRM is a better fit.

それは 最高のCRMソフトウェア for AI features?

Between these two, Freshsales has the clear edge thanks to Freddy AI. The assistant scores leads, predicts deal risks, and recommends the next best action. Copper CRM does not include a built-in AI assistant of the same depth.

What if I see a verification screen when signing up for Freshsales or Copper CRM?

Both Freshsales and Copper CRM run security checks when you create a new account on their website. You may see a screen verifying your connection that says “verification successful waiting” or shows a Ray ID and asks you to confirm you are human. The site properly loads within a few seconds in most cases. If the page keeps verifying or your browser is still waiting after that, switch browsers or refresh once. If the site does not respond, contact support and share the Ray ID shown on screen.