⚡ 簡単な評価:
- 価格: Pipedrive starts at $14/user/month. Close CRM 料金は1席あたり月額35ドルから。
- 最適な用途: Pipedrive suits visual pipeline management for 中小企業. Close CRM suits high-volume inside sales.
- 主な違い： Close CRM has built in calling, SMS, and a power dialer. Pipedrive needs other tools for phone work.
- 私たちのおすすめ： Pipedrive for most sales teams. It costs less and covers more of the sales process.
Most sales teams pick a CRM for one of two reasons.
They want to see every deal clearly, or they want to make more calls.
Pipedrive was built for the first group.
Close CRM was built for the second.
That single split explains almost every difference between them.
概要
This Pipedrive vs Close CRM comparison covers pricing, features, and daily functionality.
We also break down which sales teams each system fits best.
情報源としては、公開されている仕様書、製品ドキュメント、G2のレビューなどが挙げられます。
弊社のライター陣も、両方のプラットフォームを実際に操作してみました。
それらのメモは、以下の「チームが気づいたこと」のセクションに記載されています。
Pipedrive とは何ですか?
Pipedrive is a sales focused CRM built around a visual sales pipeline.
You drag each deal from one stage to the next.
The board shows the value sitting at every stage of your sales process.
Small businesses use it to track leads, contacts, and follow ups in one place.
Higher plans unlock unlimited pipelines and deeper pipeline management.
プラットフォームの動作を簡単に説明します。
🏆 受賞者：Pipedrive
A CRM that makes your sales pipeline easy to read. Good for teams that manage deals across many stages.
Pipedriveの価格
Here is what Pipedrive costs per user. Prices rise as you unlock more features.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| ライト | 1ユーザーあたり月額14ドル | 個人販売者と小規模チーム |
| 成長 | 1ユーザーあたり月額24ドル | Growing teams that need email sequences |
| プレミアム | 1ユーザーあたり月額49ドル | Teams that want advanced 報告 |
| 究極の | 月額69ドル/ユーザー | より大規模なチーム 安全 および管理者のニーズ |
価格は2026年7月に確定しました。
無料トライアル: Yes. Pipedrive offers a 14-day trial with no credit card required.
返金保証: No standard refund window. You cancel from the billing page before your renewal date.
📌 注記： There is no free plan here. Paid add-ons like lead capture and projects sit outside the base price, so users should check the pricing page on the Pipedrive website before they commit.
⚠️ Pricing conflict: Our research notes five annual plans for Pipedrive. Our verified data lists four: Lite, Growth, Premium, and Ultimate. We kept the four-plan figures above. Some customers also feel the add-on upsells act like a bait-and-switch.
Pipedriveの主な利点
Here is what makes Pipedrive worth a look:
- Visual pipeline: Drag-and-drop cards move each deal between phases. You spot stalled sales activities in seconds.
- ユーザーフレンドリーなインターフェース: Navigation is simple enough for new reps. Scheduling follow ups takes very few clicks.
- Custom fields and filters: You shape the sales process to match your 仕事. Saved filters show only the data you want.
- 詳細レポート: Activities performance and email performance reports track sales performance over time.
- Marketplace access: Over 400 integrations connect Pipedrive to other apps you already run.
- Strong mobile app: Geolocation, offline access, and call logging help field reps update records on the road.
私たちのチームが気づいたこと
私たちの 作家 signed up for Pipedrive and spent several days moving real deals through the system. Here is what stood out:
Pipedriveの長所と短所
✅ メリット
- Entry price starts lower than most sales CRM tools at $14/user/month
- Visual pipeline management makes deal stages easy to read
- Over 400 marketplace integrations plus ザピエール for other tools
- Mobile app supports geolocation, offline access, and call logging
- Email marketing and AI Sales Assistant included on paid plans
❌ デメリット
- No built in calling, so phone work needs other tools
- Live chat with a human requires an upgrade to a higher plan
- The support chatbot gets weak marks in customer feedback
- Paid add-ons push the real monthly cost above the sticker price
Close CRM とは何ですか?
Close CRM is a sales platform for high-volume inside sales.
Calling, SMS, and email all live inside the same window.
Reps work a list of leads without switching to other apps.
The interface strips out clutter so teams can focus on the next conversation.
Outbound teams pick it for the power dialer and the オートメーション behind it.
This video walks through the platform screen by screen.
🥈 Runner Up: Close CRM
Built for reps who live on the phone. Calling, SMS, and email sequences run from one screen.
CRMの価格設定を閉じる
Close CRM charges per seat. Each tier adds more automation and reporting depth.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 必需品 | 1席あたり月額35ドル | Small teams testing built in calling |
| 成長 | 1席あたり月額99ドル | Outbound teams using the power dialer |
| 規模 | 1シートあたり月額139ドル | Larger teams that need the predictive dialer |
価格は2026年7月に確定しました。
無料トライアル: Yes. Close CRM offers a 14-day trial with no credit card required.
返金保証: No published refund window. Monthly plans can be cancelled before the next billing date.
📌 注記： Calling minutes, SMS, and phone numbers are billed on top of the seat price. There is no free plan, but the pricing page is clear about what each tier includes.
⚠️ Pricing conflict: Our research reports a $99 entry tier with a three-user minimum and $49 per extra user. Our verified data lists Essentials at $35/seat/month with three plans total. We kept the verified figures above.
Close CRMの主なメリット
Here is what pulls outbound teams toward Close CRM:
- 内蔵通話機能: Calls, SMS, and email run inside the CRM. Call recording and logging happen without extra setup.
- パワーダイヤラー： It dials several numbers at once. A free rep is routed in the moment a human answers.
- Call Assistant: Every phone call is transcribed and summarised. Reps spend less time typing notes.
- スマートビュー: Saved filters group prospects by any rule you create. Finding the next call list takes one click.
- Email templates and sequences: Personalised templates send automated outreach across a whole list of contacts.
- Fast support: An in-house team across several time zones answers in under two hours on average.
私たちのチームが気づいたこと
Our writer ran a week of outbound calls through Close CRM before writing this review. Here is what stood out:
CRMのメリットとデメリット
✅ メリット
- Native calling, SMS, and email in one window
- 高通話量に対応するパワーダイヤラーと予測ダイヤラー
- AI call transcription and summaries cut manual note taking
- In-house support answers in under two hours on average
❌ デメリット
- Entry seat price is more than double Pipedrive’s Lite plan
- The interface carries a learning curve for new reps
- Around 100 integrations against Pipedrive’s 400+ marketplace
- Mobile app is thinner than Pipedrive’s for field sales
機能比較
Here is where Pipedrive vs Close gets practical. We compare eleven areas that shape daily work for sales teams.
| 特徴 | パイプドライブ | CRMを閉じる |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額14ドル | 1席あたり月額35ドル |
| 無料プラン | ❌ | ❌ |
| ビジュアルセールスパイプライン | ✅ | ✅ |
| 生まれながらの使命感 | ❌ | ✅ |
| パワーダイヤラー | ❌ | ✅ |
| メールマーケティング | ✅ | ❌ |
| 高度なレポート | ✅ | ✅ |
| 統合 | 400+ | 100+ |
| モバイルアプリ | ✅ (offline access) | ✅（基本） |
| 最適な用途 | 視覚的なパイプライン管理 | 大量通話 |
1. パイプライン管理
パイプドライブ: The visual sales pipeline is the whole product. Each deal sits as a card you drag between stages, and the board totals the value waiting at every step. Higher plans allow unlimited pipelines for longer sales cycles.
CRMを閉じる: Pipelines exist, but they sit behind the 受信トレイ and call queue. The layout pushes reps toward the next conversation rather than a board view of the sales process.
2. Lead Management and Custom Fields
パイプドライブ: Leads land in a separate inbox before they become deals. Custom fields and saved filters let you view data the way your team works.
CRMを閉じる: Smart Views filter and group prospects into call-ready lists. Notes and logged call notes are categorised, so finding details inside a client record is quick.
3. Built In Calling and Power Dialer
パイプドライブ: There is no native phone system. Calling, call recording, and SMS come from third-party integrations, which adds another vendor and another bill.
CRMを閉じる: Deep native call and SMS functionality is the main reason teams switch here. The Power Dialer rings several numbers at once and routes an available rep the moment a human picks up. A predictive dialer sits on the top tier.
⚠️ 警告： If your reps make fifty or more calls a day, this single category may outweigh everything else in this comparison.
4. Sales Automation and Follow Ups
パイプドライブ: Automation features fire on triggers tied to a deal, person, activity, lead, organization, or project. For example, a lead from one source can trigger a follow-up task the same day it arrives.
CRMを閉じる: Sales automation points outward. Workflows assign leads to a user or user group, then start outbound communication by email, SMS, or calls. The company positions these tools as a way to double rep productivity.
5. AI機能
パイプドライブ: The AI Sales Assistant reads your pipeline and suggests which deal to touch next. It works best when your data is tidy and your stages are consistent.
CRMを閉じる: The Call Assistant transcribes and summarises every phone call automatically. Reps stay in the conversation instead of typing while a prospect talks.
6. Email Marketing and Email Sequences
パイプドライブ: Campaigns handle real email marketing with templates, segments, and open tracking. That puts newsletters and drip mail in the same system as your deals.
Campaign building uses a drag-and-drop editor, so marketing tasks do not need a designer.
CRMを閉じる: The focus is one-to-one outreach, not bulk marketing. You create personalised email templates and email sequences that pause when a prospect replies, all managed from a shared inbox.
7. Reporting and Detailed Reports
パイプドライブ: Reporting is broad. Activities performance and email performance reports sit next to deal forecasts, and advanced reporting on higher tiers adds custom dashboards for sales performance.
CRMを閉じる: Reports track how leads move through the pipeline and compare one period against another. Call and SMS metrics are the strongest part of the set.
8. 連携機能とその他のアプリ
パイプドライブ: The marketplace holds over 400 integrations. Popular picks include SendPulse, クイックブックス, Trello, Microsoft Teams, Asana, Slack, Intercom, Zoom, and Fireflies.ai.
CRMを閉じる: Over 100 integrations cover communication, automation, finance, support, lead generation, marketing, and collaboration. Microsoft 365, HubSpot, Segment, Gong, JustCall, and Help Scout are all supported.
💡 プロのヒント: Both platforms integrate with Zapier. If your favourite app is missing from either marketplace, that is usually the fastest bridge.
9. Projects, Documents and Templates
パイプドライブ: Projects turn a won deal into delivery work with boards and tasks. Documents and templates let you send quotes and contracts without leaving the record.
Signed documents log back against the deal, which keeps handover data in one place.
CRMを閉じる: Post-sale project work is not the goal here. Teams that need delivery tracking usually connect a separate tool for that stage.
10. Ease of Use and Mobile Access
パイプドライブ: G2 reviews highlight the user friendly interface, and the user interface is rated easier to navigate than the alternative here. The mobile app adds geolocation, offline access, and call logging for reps in the field.
CRMを閉じる: There is a learning curve at first, though the layout gets easier once reps know where things live. The mobile app carries core communication tools but is thinner for field sales.
11. 価格設定とコスト
Let us put the plans side by side.
| ティア | パイプドライブ | CRMを閉じる |
|---|---|---|
| 無料 | ❌ | ❌ |
| エントリ | Lite：1ユーザーあたり月額14ドル | 基本プラン：月額35ドル/席 |
| 中 | 成長：ユーザー1人あたり月額24ドル | 成長：月額99ドル/席 |
| アッパー | プレミアム：月額49ドル/ユーザー | 料金：1席あたり月額139ドル |
| トップ | アルティメット：月額69ドル/ユーザー | — |
パイプドライブ: Four plans give you room to start cheap and upgrade later. Even the Ultimate plan costs less per user than Close CRM’s mid tier, and higher tiers pack in more features than similarly priced rivals.
CRMを閉じる: This is a premium, all-inclusive product. The seat price covers the phone system, so the comparison is fairer once you add a dialer subscription to the Pipedrive column.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 予算が限られている | パイプドライブ | $21 cheaper per seat at entry |
| Heavy phone work | CRMを閉じる | Built in calling and power dialer |
| 視覚的なパイプライン管理 | パイプドライブ | Drag-and-drop deal stages |
| メールマーケティングキャンペーン | パイプドライブ | Native campaign ビルダー |
| Automated outbound sequences | CRMを閉じる | Email, SMS, and call workflows |
| Field sales on mobile | パイプドライブ | Offline access and geolocation |
💰 あなたの予算
Pipedrive is the cheaper entry point at $14 per user. Close CRM asks $35 per seat, but that price already covers the phone system.
🔌 あなたの技術スタック
Count the other apps you must integrate. A 400-strong marketplace favours Pipedrive, while teams already running Gong or JustCall may prefer the Close CRM side.
📞 販売プロセス
Long, multi-stage deals suit a visual board. High-volume outbound suits a dialer and a call queue.
🎓 あなたの経験レベル
New reps get productive faster on a drag-and-drop board. Expect a short learning curve before the Close CRM layout clicks.
🆓 無料トライアルとデモ
Neither product has a free plan, so use the free 14-day trials. If you are interested in both, import twenty real leads and run a normal week on each.
🛟 サポートオプション
Close CRM keeps an in-house support team across time zones with replies under two hours on average. Pipedrive routes you to a chatbot first, and live chat with a person needs a higher plan.
切り替えガイド
Already on one of these? Here is what changes when you move.
🔄 PipedriveからClose CRMに切り替えますか？
✅ 得られるもの：
- Native calling, SMS, and call recording inside the CRM
- Power dialer and AI call transcription
- Support replies in under two hours on average
❌ 失うもの：
- The drag-and-drop pipeline view your team knows
- Email marketing campaigns and project boards
- Roughly 300 marketplace integrations
📋切り替え方法：
- Export deals, contacts, and custom fields to CSV
- Start a Close CRM trial and map your fields during import
- Rebuild your Smart Views, then port phone numbers last
🔄 Close CRMからPipedriveに切り替えますか？
✅ 得られるもの：
- A lower seat price and four plans to grow into
- Visual pipeline management with unlimited pipelines on higher tiers
- Email marketing, projects, and a stronger mobile app
❌ 失うもの：
- Built in calling, SMS, and the predictive dialer
- Automatic call summaries from the Call Assistant
- Two-hour support replies on every plan
📋切り替え方法：
- Export leads, contacts, and call notes to CSV
- Create a Pipedrive account and build your stages first
- Import the data, then add a calling app from the marketplace
私たちのレビューで取り上げられなかったこと
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise security reviews, custom API builds, or bulk seat licensing. Call quality also depends on your region and carrier, which we could not measure. If you manage fifty or more reps, your limitations and priorities will differ from what we describe here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | パイプドライブ |
| 📊 パイプライン管理 | パイプドライブ |
| 📞 Calling and Dialers | CRMを閉じる |
| 🤖 販売自動化 | CRMを閉じる |
| 📈 Advanced Reporting | パイプドライブ |
| 🔌 連携機能 | パイプドライブ |
| 👶 使いやすさ | パイプドライブ |
| 🛟 サポート | CRMを閉じる |
| 🏆総合優勝 | パイプドライブ |
🏆 優勝：PIPEDRIVE
Pipedrive wins 5 of 8 categories.
最適な用途: visual pipeline management, small businesses, longer sales cycles, field sales teams
These two products chase different buyers. Pipedrive is a sales pipeline you can read at a glance, priced for teams that watch every dollar.
Close CRM is a phone-first system for reps who dial all day. Its calling, SMS, and outreach automation are hard to match at any price.
If your team lives on the phone, the runner-up here is still the right buy. For everyone else, Pipedrive covers more of the sales process for less money.
Pipedriveの比較をもっと見る
Here is how Pipedrive measures up against other CRM tools:
Pipedriveが勝利した点： cheaper paid entry, faster setup for small teams, cleaner deal board
HubSpotが優れている点： a genuine free plan, deeper marketing tools, wider content features
パイプドライブ vs セールスフォース
Pipedriveが勝利した点： lower admin overhead, shorter onboarding, predictable per-user cost
Salesforceが優れている点： custom object depth, huge partner network, large-account governance
Pipedriveが勝利した点： sales-first reporting, mature deal forecasting, stronger sales mobile app
月曜日のCRMの勝利点： flexible board building, cross-team work views, colourful task tracking
Pipedriveが勝利した点： richer automation triggers, larger app marketplace, deeper campaign features
カプセルCRM 勝利したタイトル： a free starter tier, simpler contact records, lighter daily interface
Close CRMの比較
This video lines Close CRM up against other options before we dig in:
CRMを閉じる vs 即座に
Close CRMが優れている点： 声 plus SMS in one place, full deal records, live call routing
即座に勝利を収めるポイント： inbox rotation at scale, cheaper コールドメール seats, deliverability warm-up
Close CRMが優れている点： dialer speed, call transcription, cleaner rep workspace
キープ 勝利したタイトル： invoicing and payments, appointment booking, small-business marketing automation
Close CRMが優れている点： outbound calling, rep-level activity metrics, prospect Smart Views
アクティブキャンペーン 勝利したタイトル： broadcast email design, lifecycle nurture flows, lower cost per contact
Close CRMが優れている点： dialer depth, faster human support, tighter outbound workflows
Freshsales CRMが優れている点： lower seat pricing, built-in chat widgets, tie-ins to a wider product suite
よくある質問
Pipedriveよりも優れたCRMはどれですか？
It depends on the job. Close CRM is better for phone-heavy outbound teams. HubSpot suits marketing-led growth. For visual deal tracking on a small budget, Pipedrive still wins.
What is the difference between Pipedrive and Cloze?
They are separate products. Cloze is a relationship assistant that builds contact history automatically. Pipedrive is a sales pipeline CRM for teams that manage deals through stages.
Close IOは何のために使用されるのですか？
Close.io is the former name of Close CRM. Teams use it for inside sales: calling, SMS, email sequences, and tracking leads through the pipeline from one screen.
PipedriveはCRMとして使用できますか？
Yes. It is a full CRM. You store contacts, log sales activities, manage deals across stages, and pull detailed reports on sales performance.
What is better, HubSpot or Pipedrive?
HubSpot offers a free plan and stronger marketing features. Pipedrive costs less on paid tiers and gives sales teams a simpler pipeline. Pick by which side matters more.
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