⚡ Quick Verdict:
- 価格: Pipedrive starts at $14/user/month vs Close CRM at $35/seat/month
- 最適な用途: Pipedrive for visual pipeline management and structured sales cycles; Close CRM for high-volume outbound teams with built-in calling and SMS
- 主な違い： Close CRM includes native calling, SMS, and a power dialer; Pipedrive requires third-party integrations for calling functionality
- Our pick: Pipedrive for most small-to-medium businesses — more affordable entry price, stronger visual pipeline, and a broader integration library
Pipedrive vs Close CRM are both built for sales teams.
But they target very different types of sales work.
Pipedrive specializes in visual pipeline management and deal tracking.
Close CRM focuses on high-volume outbound sales with built-in calling and SMS.
Pick the wrong one and you’ll pay for features you don’t need.
概要
This comparison covers pricing, pipeline management, オートメーション, calling features, integrations, and reporting.
Our sources include published documentation, pricing pages, and G2 reviews for both tools.
Our writers also spent hands-on time with each platform.
Those observations appear in the “What Our Team Noticed” sections below.
Pipedrive とは何ですか?
Pipedrive is a CRM built around visual sales pipeline management.
It helps small-to-medium sales teams track deals, manage contacts, and follow up on leads.
The drag-and-drop pipeline makes it easy to move deals between stages.
Pipedrive also includes an AI Sales Assistant that suggests next actions based on deal activity.
It connects with over 400 apps including Slack, Zoom, Microsoft Teams, Asana, and クイックブックス.
パイプドライブ
Pipedrive gives sales teams a clear visual view of every deal in the pipeline. Custom fields and unlimited pipeline stages let you build a sales process that fits your workflow.
Pipedriveの価格
Here’s what Pipedrive costs in 2026. All prices are per user per month when billed annually.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| ライト | 1ユーザーあたり月額14ドル | フリーランサー and solo reps |
| 成長 | 1ユーザーあたり月額24ドル | 小規模な営業チームが活動を開始する |
| プレミアム | 1ユーザーあたり月額49ドル | 自動化とレポート作成を必要とするチーム |
| 究極の | 月額69ドル/ユーザー | Larger teams wanting full feature access |
Pricing verified May 2026.
無料トライアル: Pipedriveは、クレジットカード不要の14日間無料トライアルを提供しています。
返金保証: Pipedrive does not advertise a standard money-back guarantee; review the cancellation policy before committing to an annual plan.
📌 注記： Pipedrive’s Lite plan covers basic pipeline management. Live chat support with a real human is only available on higher-tier plans — the Lite plan relies on チャットボット サポート。
⚠️ 警告： Some users report that Pipedrive’s pricing can feel like a bait-and-switch once you realize key features like email sync, automation, and advanced reporting require upgrades or paid add-ons beyond the base plan.
Pipedriveの主な利点
Here’s what makes Pipedrive worth considering for your sales team:
- ビジュアルパイプライン管理: Pipedrive’s drag-and-drop pipeline gives you a clear view of every deal at every stage. You can see the total value of deals in each stage at a glance.
- Custom Fields and Stages: You can configure the pipeline to match your exact sales process. Custom fields on deals, contacts, and organizations let you filter and view data the way you need.
- AIセールスアシスタント： 内蔵の AIアシスタント suggests next actions based on your deal history. It helps reps stay on top of follow-ups without manual reminders.
- 400以上の連携機能： Pipedrive connects with Slack, Zoom, Microsoft Teams, QuickBooks, Asana, Trello, and many other tools. Most integrations are available from the Pipedrive Marketplace.
- 強力なモバイルアプリ： The Pipedrive mobile app includes geolocation, offline access, and call logging. This makes it practical for field sales teams who aren’t always at a desk.
- 詳細レポート: Pipedrive offers reports on activities, email performance, and sales pipeline value. Higher-tier plans include more advanced reporting dashboards.
What Our Team Noticed
私たちの 作家 signed up for Pipedrive and spent several days exploring the platform and pipeline setup. Here’s what stood out:
Pipedriveの長所と短所
✅ メリット
- Visual drag-and-drop pipeline that’s easy to navigate from day one
- Affordable entry price at $14/user/month makes it accessible for 中小企業
- 400+ integrations including Slack, Zoom, and Microsoft Teams
- Mobile app with geolocation and offline access for field sales
- Custom fields and unlimited pipeline stages on higher plans
❌ デメリット
- No built-in calling or SMS — requires third-party integrations
- Live human support only available on higher-tier plans
- Key features like automation and advanced reporting locked behind premium tiers
Close CRM とは何ですか?
Close CRM is a sales platform designed for high-volume inside sales teams.
It includes native calling, SMS messaging, and email automation — all in one place.
Close’s power dialer lets reps dial multiple numbers and routes calls to an available rep when a human answers.
The Call Assistant automatically transcribes and summarizes phone calls so reps can focus on conversations instead of notes.
Close is designed for outbound teams that want to manage every communication channel without leaving the CRM.
CRMを閉じる
Close CRM puts calling, SMS, and email into one platform. Its power dialer and AI call transcription are built for outbound sales teams that live on the phone.
CRMの価格設定を閉じる
Here’s what Close CRM costs in 2026. Prices are per seat per month billed annually.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 必需品 | 1席あたり月額35ドル | アウトバウンドセールスから始まる小規模チーム |
| 成長 | 1席あたり月額99ドル | Teams needing power dialer and automation |
| 規模 | 1シートあたり月額139ドル | High-volume teams with predictive dialing needs |
Pricing verified May 2026.
無料トライアル: Close CRM offers a free trial period — check the Close website for current trial terms.
返金保証: Close CRM pricing is transparent with no hidden fees; review their terms page for refund details.
📌 注記： Close CRM adds $49 per additional user per month beyond the base seat included in each plan. For growing teams, factor this into your total cost before comparing with Pipedrive’s per-user pricing.
⚠️ 警告： Close’s Essentials plan at $35/seat/month doesn’t include the power dialer or predictive dialing. Those features require the Growth or Scale plan, which significantly increases the cost per user.
Close CRMの主なメリット
Here’s what makes Close CRM worth considering for outbound sales teams:
- Built-In Calling and SMS: Close CRM includes native phone calling and SMS messaging without needing a third-party integration. All communications are logged automatically inside the CRM.
- パワーダイヤラー： The power dialer lets sales reps dial multiple numbers at once. When a human answers, the system routes the call to an available rep immediately.
- AIによる通話文字起こし： The Call Assistant transcribes and summarizes phone calls automatically. Reps can focus on the conversation instead of taking notes.
- Automated Email Sequences: Close lets you create personalized email templates and automated アウトリーチ sequences. These sequences can include calls and SMS alongside email steps.
- スマートビュー: Smart Views let reps filter and categorize leads by priority, activity, or custom criteria. This helps teams focus on the most urgent contacts without digging through data.
- 迅速なカスタマーサポート： Close’s in-house support team operates across multiple time zones. The average response time is under 2 hours, which is faster than most CRM support options.
What Our Team Noticed
Our writer signed up for Close CRM and explored the 受信トレイ, calling features, and workflow automation tools. Here’s what stood out:
Close CRM Pros & Cons
✅ メリット
- Built-in calling, SMS, and email automation — no third-party tools needed
- Power dialer and predictive dialing for high-volume outbound teams
- AI call transcription and summarization built into the platform
- Responsive customer support with under-2-hour average response time
❌ デメリット
- Higher starting price at $35/seat/month compared to Pipedrive’s $14/user/month
- Power dialer only available on Growth and Scale plans, not Essentials
- Interface has a learning curve for users new to inside sales workflows
機能比較
Here’s a side-by-side look at how Pipedrive and Close CRM handle the features that matter most to sales teams.
| 特徴 | パイプドライブ | CRMを閉じる |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額14ドル | 1席あたり月額35ドル |
| 無料プラン | ❌ | ❌ |
| ビジュアルパイプライン | ✅ | ✅ |
| 内蔵通話機能 | ❌ | ✅ |
| 内蔵SMS | ❌ | ✅ |
| パワーダイヤラー | ❌ | ✅ (Growth/Scale only) |
| AIセールスアシスタント | ✅ | ✅ |
| メールシーケンス | ✅（上位プラン） | ✅ |
| モバイルアプリ | ✅ (geolocation, offline) | ✅（数量限定） |
| 統合 | 400+ | 100+ |
| Call Recording | ❌（統合が必要） | ✅ |
| 最適な用途 | 視覚的なパイプライン管理 | 大量のアウトバウンドセールス |
1. パイプライン管理
パイプドライブ: Pipedrive’s visual drag-and-drop pipeline is the centerpiece of the platform. You can see every deal by stage, spot bottlenecks at a glance, and move contacts through the sales process with a single drag. Custom pipeline stages let you map the tool to your specific sales process, and the platform shows the total value of deals at each stage. On higher plans, unlimited pipelines let teams manage multiple products or territories separately.
CRMを閉じる: Close also includes a pipeline view, but pipeline management isn’t the platform’s primary strength. Close’s interface is built around the Inbox — a unified view of all leads, calls, emails, and tasks. The Smart Views feature lets reps filter and segment leads based on activity, status, or custom criteria, which is useful for high-volume teams. Pipeline visualization is available but less prominent than in Pipedrive.
2. Built-In Calling and Communication
パイプドライブ: Pipedrive does not include built-in calling or SMS. To make calls from inside Pipedrive, you need a third-party integration — tools like JustCall, Aircall, or Zoom Phone connect through the Pipedrive Marketplace. This works well enough, but it adds cost and setup time. Email automation is available on higher-tier plans.
CRMを閉じる: Close includes built-in calling, SMS messaging, and email — all native to the platform. Every call and SMS is logged automatically. The Call Assistant transcribes and summarizes calls so reps don’t need to take notes during conversations. This is Close’s biggest differentiator over Pipedrive and most other CRMs in this price range.
⚠️ 警告： If your team makes high volumes of outbound calls daily, choosing Pipedrive without a calling integration will create friction. Budget for a calling add-on if you go with Pipedrive.
3. セールスオートメーション
パイプドライブ: Pipedrive’s automation engine triggers actions based on changes to deals, contacts, activities, leads, organizations, or projects. For example, you can automatically assign a new deal to a rep when a lead comes in from a specific source. The AI Sales Assistant also nudges reps toward their next best action. Automation features expand significantly on the Premium and Ultimate plans.
CRMを閉じる: Close’s automation is built around outreach — assigning leads to reps and triggering outbound communication via email, SMS, or calls. Workflow automation tools are designed to double rep productivity by removing manual follow-up steps. The predictive dialer and power dialer both automate the dialing process itself, which is something Pipedrive can’t match natively.
4. リード管理
パイプドライブ: Pipedrive’s leads inbox lets you store unqualified contacts separately from active deals. When a lead is ready, you convert it into a deal and it enters the pipeline. Custom fields let you filter leads by any attribute you define. The visual pipeline makes it easy to see which stage deals are at and what follow-up actions are needed.
CRMを閉じる: Close manages leads through its unified Inbox and Smart Views system. Reps can filter and prioritize leads by call history, email opens, or custom status fields. Close’s lead management is designed for speed — the goal is to get reps communicating with leads as fast as possible. The platform categorizes notes and call logs in a way that makes client records easy to scan quickly.
5. レポートと分析
パイプドライブ: Pipedrive offers detailed reports on sales activities, email performance, revenue forecasting, and pipeline value. You can track which reps are hitting targets and where deals are stalling. Advanced reporting dashboards unlock on Premium and Ultimate plans. The reports give you useful insight into sales performance across the whole team.
CRMを閉じる: Close’s reporting tracks lead movements in the pipeline and compares performance across different time periods. Call activity reports show how many dials, connects, and conversations each rep is having. You can compare performance between reps and identify which outreach sequences are driving results. Reporting is particularly strong for call-heavy sales teams.
6. ユーザーインターフェースと使いやすさ
パイプドライブ: Pipedrive is widely praised for its user-friendly interface. The visual pipeline is intuitive from the start — most new users can navigate it without much training. G2 reviews frequently highlight ease of navigation as a strength. The drag-and-drop features make it simple to move deals and monitor progress without a learning curve.
CRMを閉じる: Close’s interface has a steeper learning curve, especially for users coming from a simpler pipeline-focused CRM. The Inbox-based layout feels different from traditional CRMs. That said, once users get familiar with it, the interface is designed to keep reps focused on communication tasks rather than data entry. Smart Views and the unified inbox make daily workflows faster for experienced users.
7. 統合
パイプドライブ: Pipedrive has a marketplace with over 400 integrations. It connects natively with Slack, QuickBooks, Trello, Microsoft Teams, Asana, Zoom, and Intercom, among many others. ザピエール extends this further to thousands of additional apps. For businesses with diverse tech stacks, Pipedrive’s integration library is a clear advantage.
CRMを閉じる: Close has over 100 integrations covering communication, automation, finance, support, lead generation, and marketing. Key integrations include Microsoft 365, HubSpot, Segment, Gong, JustCall, and Help Scout. Zapier is also supported. While the integration library is smaller than Pipedrive’s, Close covers the tools that outbound sales teams use most.
8. カスタマーサポート
パイプドライブ: Pipedrive provides a support chatbot for all users, but G2 reviews note that the chatbot isn’t always helpful. Live chat with a real human requires a higher-tier plan. Some customer feedback suggests that Pipedrive’s support could be more responsive, particularly for users on entry-level plans who encounter technical issues.
CRMを閉じる: Close has an in-house support team that spans multiple time zones. The average response time is under 2 hours, which is significantly faster than most CRM providers. G2 reviews consistently highlight Close’s support as a standout strength. Email support is described as fast and effective by a large portion of customers.
📌 注記： If support quality matters to your team, Close CRM has a clear advantage here. Pipedrive’s entry-level support relies on chatbot only, while Close provides real human support across all plans.
9. Pricing & Cost
Here’s a direct pricing comparison between Pipedrive and Close CRM plans.
| 計画レベル | パイプドライブ | CRMを閉じる |
|---|---|---|
| エントリ | Lite: $14/user/month | Essentials: $35/seat/month |
| 中 | Growth: $24/user/month | Growth: $99/seat/month |
| Upper-Mid | Premium: $49/user/month | Scale: $139/seat/month |
| トップティア | Ultimate: $69/user/month | — |
パイプドライブ: Pipedrive’s entry price at $14/user/month is lower than almost any close competitor in the full-featured CRM space. However, key features like advanced automation and detailed reporting require upgrading. Some users feel the need to constantly upgrade plans to unlock features that feel standard elsewhere.
CRMを閉じる: Close’s pricing is higher but more all-inclusive at each tier. The Essentials plan at $35/seat/month bundles calling, SMS, and email into the base price. For teams that would pay separately for a calling tool alongside a cheaper CRM, Close’s total cost can actually be competitive. There are no hidden fees, and pricing is transparent.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| Lower entry-level price | パイプドライブ | $14 vs $35 per seat/month |
| 通話機能とSMS機能が内蔵されています | CRMを閉じる | Native, no third-party needed |
| Visual drag-and-drop pipeline | パイプドライブ | Purpose-built for pipeline clarity |
| 大量の発信ダイヤル | CRMを閉じる | Power dialer and predictive dialer included |
| サードパーティとの連携機能の拡充 | パイプドライブ | 400+ vs 100+ integrations |
| Faster customer support | CRMを閉じる | Under-2-hour response vs chatbot only |
| Field sales with mobile access | パイプドライブ | Geolocation and offline mobile app |
💰 あなたの予算
Pipedrive starts at $14/user/month, making it the more affordable option for budget-conscious teams. Close CRM starts at $35/seat/month, but includes calling and SMS that Pipedrive charges extra for via integrations — so compare total cost, not just base price.
🔌 あなたの技術スタック
If your team already uses Slack, Zoom, or Microsoft Teams, Pipedrive connects with all of them natively. Close CRM integrates with fewer tools but covers the essentials for outbound teams, including HubSpot, Gong, and JustCall.
📞 Your Sales Activities
If your sales process involves a high volume of daily calls, Close CRM’s built-in calling and power dialer will save your team significant time. Pipedrive teams who rely on phone outreach will need to add a third-party calling tool and pay for it separately.
🎓 あなたの経験レベル
Pipedrive has a friendlier learning curve for people new to CRM software. Its visual pipeline is easy to understand from day one. Close CRM requires more onboarding time but rewards experienced sales reps with a faster daily workflow once they’re familiar with the interface.
🆓 無料トライアルとデモ
Pipedrive offers a 14-day free trial with no credit card required. Try it with a real deal or two from your pipeline before committing. Close CRM also offers a trial period — run a week of outbound calls through it to see if the communication workflow fits your team.
🛟 サポートオプション
Close CRM’s support team responds in under 2 hours on average, and operates across multiple time zones. Pipedrive’s chatbot support on entry-level plans leaves something to be desired — if you need human help quickly, you’ll need a premium Pipedrive plan or to budget for Close instead.
切り替えガイド
既にこれらのCRMのいずれかをご利用ですか？切り替える場合に何が起こるか、以下にご説明します。
🔄 PipedriveからClose CRMに切り替えますか？
✅ 得られるもの：
- Built-in calling and SMS without paying for a separate integration
- Power dialer and predictive dialing for faster outbound campaigns
- Faster customer support with human agents across multiple time zones
❌ 失うもの：
- Pipedrive’s highly intuitive visual pipeline and drag-and-drop deal management
- 400+ native integrations — Close CRM has a smaller integration library
- Geolocation and offline access in the mobile app for field sales
📋切り替え方法：
- Export your deals, contacts, and activities from Pipedrive as a CSV file
- Create your Close CRM account and set up pipelines and custom fields
- Import contacts via Close’s CSV import tool and reconnect any integrations
🔄 Close CRMからPipedriveに切り替えますか？
✅ 得られるもの：
- A more intuitive visual pipeline that’s easier to use without training
- Lower per-user pricing starting at $14/user/month
- Access to 400+ integrations for a broader tech stack
❌ 失うもの：
- Built-in calling, SMS, and the power dialer — you’ll need a paid calling integration
- AIによる通話文字起こしと自動通話要約
- Close’s fast in-house support response times
📋切り替え方法：
- Export your leads and contacts from Close CRM using the built-in export tool
- Sign up for Pipedrive and configure your pipeline stages and custom fields
- Import your data via Pipedrive’s CSV import and set up a calling integration from the Marketplace
What Our Review Didn’t Cover
This comparison focused on individual reps and small-to-medium sales teams. We didn’t evaluate enterprise features like SSO, advanced user permissions, or custom contract pricing. Our observations are based on the May 2026 versions of both platforms — features and pricing may have changed since this was written. If you’re managing a large inside sales floor with 50+ reps, your priorities around call center functionality and admin controls may differ from what we’ve covered here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | パイプドライブ |
| 🖥️ Pipeline Management | パイプドライブ |
| 📞 Built-In Calling & SMS | CRMを閉じる |
| ⚙️ Sales Automation | CRMを閉じる |
| 👶 使いやすさ | パイプドライブ |
| 🔌 連携機能 | パイプドライブ |
| 📊 Reporting & Analytics | ネクタイ |
| 🛟 カスタマーサポート | CRMを閉じる |
| 🏆総合優勝 | パイプドライブ |
🏆 優勝：PIPEDRIVE
Pipedrive wins 4 out of 8 categories, with Close CRM winning 3 and one tie.
最適な用途: small businesses managing structured sales cycles, teams needing broad integrations, field sales with mobile access
Pipedrive and Close CRM serve genuinely different sales teams.
Pipedrive is the better choice for most businesses starting with CRM software.
Its visual pipeline, low entry price, and user friendly interface make it practical for teams that don’t need built in calling tools.
Close CRM is the right pick if your team runs high-volume outbound calls every day.
The built-in calling, power dialer, and AI call transcription remove friction that slows down phone-heavy sales processes.
Both platforms connect with other apps through Zapier, so your existing tools can stay in the mix.
Close CRM is sales focused in a way most CRMs aren’t — communication is the core, not an add-on.
If you’re still deciding, use both free trials with real deals from your pipeline to see which one fits your sales activities best.
Pipedriveの比較をもっと見る
Here’s how Pipedrive stacks up against other popular CRM tools:
Pipedriveが勝利した点： simpler pipeline-focused interface, lower per-user pricing at entry level, stronger native integration library for CRM-specific tools
ゴーハイレベル 勝利したタイトル： all-in-one marketing and sales platform with landing pages, built-in SMS, and white-label capabilities not available in Pipedrive
Pipedriveが勝利した点： predictable per-user pricing without contact-count restrictions, more straightforward pipeline UI for sales-only teams
HubSpotが優れている点： a generous free CRM tier for small teams, tighter marketing and CRM integration in a single platform
Pipedriveが勝利した点： much lower total cost of ownership for small businesses, faster setup without a dedicated admin, user-friendly interface that doesn’t require training
セールスフォース 勝利したタイトル： far deeper customization and enterprise-grade scalability for large organizations with complex CRM requirements
Pipedriveが勝利した点： dedicated sales pipeline focus with clearer deal stage tracking, more intuitive for pure sales teams without marketing needs
アクティブキャンペーン 勝利したタイトル： advanced email marketing automation and customer journey tools that go beyond what Pipedrive’s email features offer
Close CRMの比較
Here’s how Close CRM compares to other tools in its space:
Close CRMが優れている点： native calling and power dialer out of the box, purpose-built for inside sales teams that live on the phone
HubSpotが優れている点： a free CRM tier that scales, more developed marketing automation tools, and a larger library of native integrations
Close CRMが優れている点： AI call transcription and dedicated power dialer, stronger focus on individual rep productivity for outbound calls
GoHighLevelが優れている点： white-label agency tools, built-in funnel ビルダー, and a broader marketing automation suite for agencies managing multiple clients
Close CRMが優れている点： more specialized calling tools including predictive dialer, faster support response times across time zones
Freshsales CRMが優れている点： lower entry pricing for teams that don’t need high-volume calling, a broader free plan with more features included
よくある質問
Pipedriveよりも優れたCRMはどれですか？
It depends on what you need. HubSpot is better if you want a free tier and strong marketing tools. Salesforce is better for large enterprise teams that need deep customization. Close CRM is better if built-in calling and high-volume outbound sales are your priority. Pipedrive remains a strong choice for teams focused on pipeline management and deal tracking at an accessible price.
PipedriveとClose CRMの違いは何ですか？
Pipedrive is built around visual pipeline management — it excels at tracking deals through structured sales stages. Close CRM is built around communication — it includes native calling, SMS, and email with a power dialer for high-volume outbound teams. Pipedrive is more affordable at entry level; Close is more all-inclusive for phone-heavy sales roles.
Close CRMは何のために使用されるのですか？
Close CRM is used by inside sales teams that need to make high volumes of outbound calls and manage follow-up sequences. It combines calling, SMS, and email automation in one platform so reps don’t have to switch between tools. It’s designed for sales-focused businesses that prioritize speed of communication over complex pipeline visualization.
Pipedrive は中小企業に適していますか?
Yes — Pipedrive’s Lite plan at $14/user/month makes it one of the more accessible CRM options for small businesses. The visual pipeline is intuitive enough that most teams don’t need extensive onboarding. It works well for businesses with structured sales cycles, longer deal timelines, and a need to track multiple opportunities and follow ups simultaneously.
それは 最高のCRM for sales teams in 2026?
Pipedrive is the better overall choice for most sales teams, particularly those managing structured pipelines and deal stages. Close CRM is the better pick for inside sales teams that depend on high call volumes and want everything — calls, SMS, and email — in one platform. Both are solid; the right choice comes down to how your team sells.
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