⚡ 簡単な評価:
- 価格: Bitrix24 starts at $49/organization/month. Salesmate starts at $23/user/month.
- 最適な用途: Bitrix24 for teams that want CRM, projects, and chat together. Salesmate for phone-heavy sales teams.
- 主な違い： Bitrix24 bills per organization. Salesmate bills per seat.
- 私たちのおすすめ： Bitrix24 for most teams. It bundles more tools at one flat price.
Salesmate’s price looks cheaper than Bitrix24’s at first glance.
But one charges per user, and the other charges per company.
Add a third sales rep, and the math flips.
Price is only part of the story, though.
Bitrix24 is a full workspace, while Salesmate is a focused sales CRM tool.
概要
This Bitrix24 vs Salesmate comparison looks at pricing, key features, and ease of use.
It draws on extensive research of docs, pricing pages, and G2 reviews.
弊社のライター陣は、それぞれのツールを実際に使ってみる時間も設けました。
Those notes appear in the “What Our Team Noticed” sections below.
Bitrix24とは何ですか？
Bitrix24 is a cloud-based workspace for CRM, projects, and team chat.
It handles sales management and internal communications on a single platform.
You get contact management, a sales funnel, and task management tools.
It also includes group chats, video calls, and a shared activity stream.
The platform serves 中小企業 and medium sized businesses alike.
Here’s a quick video tour of how it all fits together.
ビトリックス24
One subscription covers CRM, tasks, chat, and websites. Your whole team works from one place.
Bitrix24の価格
Bitrix24 charges a flat monthly fee, not a price on a per user basis.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 基本 | 1組織あたり月額49ドル | Small teams moving off the free plan |
| 標準 | 1団体あたり月額99ドル | Growing teams that need marketing tools |
| プロ | 199ドル/組織/月 | Teams that need advanced オートメーション |
| 企業 | 月額399ドル/組織 | Large companies with many branches |
Pricing verified September 2026.
無料トライアル: Yes. You can test the Professional plan free for 30 days.
返金保証: Refund terms aren’t part of our pricing データ. Check them with Bitrix24 before paying yearly.
📌 注記： A free plan also exists with core CRM tools and 5 GB of storage. Communication tools stay free for unlimited users. Annual billing saves 20%, and two-year billing saves 31%.
⚠️ 警告： Our research notes list a $39 Plus plan and a 12-user free plan. Bitrix24’s current lineup doesn’t match that, so we kept our verified figures above. The free plan also skips invoicing and workflow automation. Confirm prices on Bitrix24’s site before you buy.
Bitrix24の主なメリット
Here’s what makes Bitrix24 worth a look:
- 1つのワークスペース： CRM, project management tools, and collaboration tools live together. You skip paying for separate apps.
- 定額料金： Paid plans cover your whole team. Your bill doesn’t jump each time you hire.
- プロジェクト追跡： Gantt charts and workload views help with managing projects. Deadlines stay visible to everyone.
- 副操縦士AI： This assistant helps you find features and finish tasks faster. It’s handy while you learn the platform.
- Contact Center: Inbound inquiries from chat, email, and phone flow into the CRM. No lead gets lost in a separate 受信トレイ.
- Extranet Access: You can invite outside partners into selected workspaces. They see only what you share.
私たちのチームが気づいたこと
私たちの 作家 signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
Bitrix24の長所と短所
✅ メリット
- Combines CRM, projects, and chat in one workspace
- Flat monthly price covers your whole team
- Free plan works well for small projects
- iOS およびモバイルアプリ アンドロイド
❌ デメリット
- 新規ユーザーにとって学習曲線が急峻
- Busy interface can feel overwhelming
- Support tickets can take a while to resolve
Salesmate とは何ですか?
Salesmate is a cloud-based CRM built mainly for sales teams.
It helps sales reps track deals, book meetings, and follow up faster.
The Salesmate CRM calls itself a unified platform for sales, marketing, and support.
A 不動産 company, SaaS startup, or clinic can use it to win customers.
Its goal is to help you close more deals and build lasting customer relationships.
This video walks through Salesmate’s main screens.
セールスメイト
Calls, emails, and deals sit in one clean view. Start a free trial today with no credit card.
セールスメイト価格設定
Salesmate charges per seat, so your bill grows with your team.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 基本 | 1ユーザーあたり月額23ドル | ソロ担当者および非常に小規模なチーム |
| プロ | 1ユーザーあたり月額39ドル | 自動化を必要とする成長中のチーム |
| 仕事 | 1ユーザーあたり月額63ドル | Sales teams that need deeper reporting |
Pricing verified September 2026.
無料トライアル: Yes. You get 15 days with no credit card required.
返金保証: We didn’t find refund terms in our data. Read Salesmate’s billing terms before an annual plan.
📌 注記： Salesmate also sells a custom Enterprise tier. Phone numbers and calling minutes cost extra. Past Black Friday deals took 10% off annual plans.
⚠️ 警告： Some reviewers say Salesmate deleted leads after a missed payment. Keep billing current so accounts stay active, and export data often. Some review sites also show higher monthly-billing prices, so confirm at checkout.
Salesmateの主なメリット
Here’s why sales teams shortlist Salesmate:
- 内蔵通話機能: Call recording and voicemail drops come built in. That’s a huge plus for phone-heavy teams.
- サンディAI： It drafts emails, summarizes calls, and qualifies leads. Reps spend less time on admin.
- ミーティング スケジューラ: Prospects pick a time from your link. No more back-and-forth emails.
- 自動化への道のり： Multi-channel drip campaigns and follow ups run on their own. You automate repetitive tasks once.
- Less Data Entry: Contacts get enriched and conversations get logged automatically. Your records stay current.
- 柔軟な設定： Salesmate’s platform is fully customizable for unique sales steps. It replaces disjointed systems to save time.
私たちのチームが気づいたこと
Our writer signed up for Salesmate and worked through its pipeline, calling, and email tools. Here’s what stood out:
Salesmateの長所と短所
✅ メリット
- 通話録音機能とボイスメール転送機能を搭載した内蔵通話機能
- Sandy AI drafts emails and summarizes calls
- Support team gets strong praise on Trustpilot
- クレジットカード不要の15日間無料トライアル
❌ デメリット
- Per-user pricing adds up for bigger teams
- Some reviewers report bugs that hurt productivity
- No project management or company-wide chat
機能比較
Both tools are CRM software, but they cover different aspects of a business. Below, we compare nine key features and then pricing.
| 特徴 | ビトリックス24 | セールスメイト |
|---|---|---|
| 開始価格 | 1組織あたり月額49ドル | 1ユーザーあたり月額23ドル |
| 無料プラン | ✅ | ❌ |
| ビジュアルセールスパイプライン | ✅ | ✅ |
| プロジェクト管理 | ✅ | ❌ |
| 通話機能内蔵 | ✅ | ✅ |
| AIアシスタント | ✅ 副操縦士 | ✅ サンディAI |
| ウェブサイト＆ストア ビルダー | ✅ | ❌ |
| ウェブフォーム | ✅ | ✅ |
| Team Chat & Video Calls | ✅ | ❌ |
| 最適な用途 | All-in-one teams | 営業重視のチーム |
1. コアCRMおよび連絡先管理
ビトリックス24: The Bitrix24 CRM puts customer data and interactions in one database. You manage leads, deals, contacts, and companies side by side. A product catalog lets you add items straight into deals.
セールスメイト: Contact & Deal Intelligence shows emails, calls, and notes on one timeline. You can track companies and review all past customer interactions. Automatic enrichment cuts manual work.
2. 販売パイプラインと取引追跡
ビトリックス24: Bitrix24 moves prospects through custom pipeline stages. Lead management tools help you capture, track, and nurture each lead. It works as a classic CRM for teams that also run projects.
セールスメイト: The visual sales pipeline makes it easy to track deals by stage. Pipeline management feels focused because selling is the tool’s main job. Sales forecasting shows what’s likely to close.
3. プロジェクトとタスク管理
ビトリックス24: This is where Bitrix24 pulls ahead. Tasks come with deadlines, assignees, progress tracking, and workload views. Gantt charts show whole project timelines at a glance.
Kanban boards give each project a simple card-and-column view.
セールスメイト: Salesmate handles tasks tied to deals, like calls and reminders. It has no Gantt charts or full project boards. Teams that run client projects will need a second tool.
⚠️ 警告： Deliver projects after the sale? Budget for an extra project tool with Salesmate.
4. Workflow Automation & AI
ビトリックス24: Automation features send routine updates and reminders for you. Automated workflows push deals and tasks forward without manual follow-up. Co-Pilot, the built-in AI, helps you find features and handle tasks.
セールスメイト: Salesmate’s journeys run multi-channel drip campaigns without manual effort. Sandy AI handles admin work and scores leads. Chatbots greet site visitors and pass warm leads to reps.
⚠️ 警告： Reviewers note Salesmate isn’t the strongest pick for marketing automation. Some also report bugs in automation journeys and the email template editor.
5. Team Collaboration & Internal Communications
ビトリックス24: Bitrix24 works like a communications platform for your whole company. Group chats, video calls, and a social-style feed keep remote teams connected. Screen sharing and shared calendars come along too.
HR tools add an employee directory, a company structure chart, and absence tracking.
セールスメイト: Salesmate keeps collaboration close to deals. You can tag teammates, share notes, and keep a full communication history. There’s no company-wide chat or video meeting space.
💡 プロのヒント: Bitrix24’s feed can bury updates. Customize the left-hand menu to hide tools you don’t use.
6. Email & Meeting Scheduling
ビトリックス24: Bitrix24 connects email inboxes to the CRM and logs messages to deals. Shared calendars help teams plan around each other. Email marketing campaigns come with higher paid plans.
セールスメイト: Salesmate offers email templates, email tracking, and a Chrome extension that works inside Gmail. You see opens and clicks without leaving your inbox.
Its meeting scheduler lets prospects book meetings from a single link.
7. Web Forms, Sites & Lead Generation
ビトリックス24: Bitrix24 includes a builder for sites, landing pages, and online stores. CRM web forms drop new leads straight into your pipeline. You can also connect Google Analytics to track visits.
セールスメイト: You can create personalized forms and embed them on your website. You can also share them by link. Every submission lands in the CRM for faster lead generation.
8. レポートと分析
ビトリックス24: Bitrix24 offers customizable reports and shared dashboards for real-time visibility. Managers can generate reports on sales, tasks, and workloads. Deeper CRM analytics sit in higher tiers.
セールスメイト: Dashboards turn daily activity into insights on sales performance. You can see which reps close the most and where deals stall. That helps you coach the team with real numbers.
9. Integrations, Documents & Mobile Apps
ビトリックス24: A built-in office suite handles documents, spreadsheets, and プレゼンテーション. File sharing, version control, and live co-editing let teams upload files and work together. Mobile apps for iOS and Android keep the CRM in your pocket.
セールスメイト: Salesmate connects with 700+ other apps, including Google Apps, Microsoft Apps, and Slack. ザピエール integrations fill any gaps, and developers get all the necessary APIs. Its mobile CRM gives full access to data on the go.
10. 価格設定とコスト
Here are both price lists side by side.
| ティア | ビトリックス24 | セールスメイト |
|---|---|---|
| エントリ | Basic: $49/organization/month | 基本プラン：月額23ドル/ユーザー |
| 中 | Standard: $99/organization/month | プロ版：月額39ドル/ユーザー |
| アッパー | Professional: $199/organization/month | ビジネスプラン：ユーザー1人あたり月額63ドル |
| トップ | Enterprise: $399/organization/month | — |
| 課金モデル | 組織ごと | ユーザーごと |
| 無料トライアル | 30 days (Professional) | 15日間、カードなし |
ビトリックス24: Flat pricing gets cheaper per person as your team grows. Per-user tools like ゼンデスク and Freshworks get pricier with every new seat. That can save money for teams that hire often.
セールスメイト: Like several other companies in this space, Salesmate bills per seat. Three users on Basic cost $69 a month, already above Bitrix24 Basic. Per-seat billing still suits smaller businesses with only a few reps.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| One or two sales reps | セールスメイト | Lower price per seat |
| A growing team on a budget | ビトリックス24 | One flat price for everyone |
| プロジェクト管理 | ビトリックス24 | Gantt charts and Kanban views |
| Phone-heavy selling | セールスメイト | Built-in calling and voicemail drops |
| Internal chat and video | ビトリックス24 | Full communications tools |
| 初心者向けのセットアップ | セールスメイト | Simpler, sales-only layout |
💰 あなたの予算
Salesmate costs less for solo reps and tiny teams. Bitrix24 wins once headcount grows, since paid plans aren’t billed per seat.
🔌 あなたの技術スタック
Salesmate offers various options for linking the apps your team already uses. Bitrix24 replaces many of those apps instead of connecting to them.
📝 販売プロセス
Pick Salesmate if calls, emails, and deal stages fill your day. Pick Bitrix24 if sales is one part of a bigger operation.
🎓 あなたの経験レベル
With so many features, Bitrix24 can overwhelm new users, so plan time to train users. Salesmate is a simple CRM by comparison, and reviewers call setup incredibly easy.
🆓 無料トライアルとデモ
Salesmate gives you 15 days with every feature unlocked. Bitrix24 pairs its free plan with a 30-day Professional trial.
🛟 サポートオプション
Salesmate holds a 4.1/5 Trustpilot score, and its support team gets frequent praise. Bitrix24 offers webinars, tutorials, and support resources, but some users say fixes take a while. Trustpilot reviewers add that Salesmate’s agents offer numerous workarounds when features fall short.
🔒 データプライバシーと 安全
Bitrix24 hosts data on Amazon Web Services with SSL encryption. Teams in the European Union should confirm data residency with either vendor.
切り替えガイド
Already using one of these tools? Here’s what changes if you switch. If this is your third or fourth CRM, a clean data export matters most.
🔄 Switching from Bitrix24 to Salesmate?
✅ 得られるもの：
- 通話機能内蔵、録音機能、ボイスメール配信機能付き
- Sandy AI for email drafts and call summaries
- A cleaner, sales-only user interface
❌ 失うもの：
- Project tools like Gantt charts and task boards
- Group chats, video calls, and HR tools
- Flat pricing that covers your whole team
📋切り替え方法：
- Export contacts, companies, and deals from Bitrix24 as CSV files.
- Start Salesmate’s 15-day trial and invite your team.
- Import the CSV files and rebuild your pipeline stages.
🔄 Switching from Salesmate to Bitrix24?
✅ 得られるもの：
- Tasks, projects, and team chat in one workspace
- Websites, landing pages, and online stores
- Flat monthly pricing as your team grows
❌ 失うもの：
- Sandy AI’s call summaries and lead scoring
- A simpler layout built only for selling
- Quick support that reviewers often praise
📋切り替え方法：
- Export contacts and deals from Salesmate.
- Create a free Bitrix24 account.
- Import your data into the CRM and map each field.
私たちのレビューで取り上げられなかったこと
This comparison focused on small and midsize teams using cloud plans. We didn’t test Bitrix24’s on-premise edition or Salesmate’s Enterprise onboarding. Calling costs, telephony credits, and large data migrations weren’t part of this review. Features and prices may change after September 2026.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰 Pricing for Growing Teams | ビトリックス24 |
| 🚀 主な機能 | ビトリックス24 |
| 📁 プロジェクト管理 | ビトリックス24 |
| 💬 チームコミュニケーション | ビトリックス24 |
| 🌐 Sites & Lead Capture | ビトリックス24 |
| 📞 Calling & アウトリーチ | セールスメイト |
| 👶 使いやすさ | セールスメイト |
| 🔌 連携機能 | セールスメイト |
| 🏆総合優勝 | ビトリックス24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 5 out of 8 categories.
最適な用途: Growing teams, project-heavy businesses, and companies that want one workspace
Bitrix24 and Salesmate solve different problems. Bitrix24 is an all in one platform that bundles CRM, projects, and communications tools. Salesmate is a sales CRM built around calls, emails, and deals.
Salesmate is the better pick for small sales teams that live on the phone. Its support earns strong reviews, and setup is quick.
For most businesses, though, Bitrix24 gives you more for the money. One flat price covers selling, tasks, and chat for the whole team.
Bitrix24の比較をもっと見る
Here’s how Bitrix24 stacks up against other popular picks.
Bitrix24が勝利した点： flat team pricing, built-in project management, and internal video calls.
HubSpotが優れている点： a more user friendly interface, stronger email marketing tools, and a larger app marketplace.
Bitrix24が勝利した点： free team chat, a website and store builder, and HR tools in the same account.
Zoho CRMが優れている点： more customization options, deeper sales analytics, and a cleaner CRM layout.
Bitrix24 vs クリックアップ
Bitrix24が勝利した点： a full sales pipeline, a contact center for calls and chats, and CRM web forms.
ClickUpが優れている点： faster onboarding, cleaner task views, and more flexible docs and wikis.
Salesmateの比較
Here’s how Salesmate measures up against other sales CRMs.
Salesmateが勝利した点： built-in calling, Sandy AI summaries, and website chatbots for lead capture.
パイプドライブ 勝利したタイトル： a pipeline-first design, a bigger integration marketplace, and a larger user community.
Salesmateが勝利した点： a built-in meeting scheduler, multi-channel journeys, and support that G2 reviewers rate higher.
Freshsales CRMが優れている点： a lower entry price, a broader Freshworks product family, and a roadmap G2 reviewers prefer.
Salesmateが勝利した点： lower cost per seat, faster setup, and calling included out of the box.
セールスフォース 勝利したタイトル： advanced lead management, deep customization, and a better fit for large enterprises.
よくある質問
Bitrix24は何に使われますか？
It’s used for CRM, project management, and team communication. Businesses track leads, assign tasks, chat, and hold video calls in one shared workspace.
Bitrix24は無料ですか？
Yes. A free plan includes core CRM, tasks, chat, and 5 GB of storage. Invoicing, workflow automation, and other advanced features need a paid plan.
Bitrix24は安全に使用できますか？
It hosts data on Amazon Web Services and uses SSL encryption. Turn on two-factor login and check data residency rules for your region.
Salesmateは何に使われるのですか？
Sales teams use it to manage contacts, track deals, make calls, and automate follow ups. Its Sandy AI also drafts emails and summarizes calls.
Bitrix24の制限事項は何ですか？
The biggest limits are a steep learning curve and a crowded interface. Some users also report bugs, limited customization, and slow support responses.
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