クイックスタート
このガイドでは、ISL Onlineのすべての機能について説明します。
- はじめる — Create your account and install ISL Light
- OEMリモコンの使い方 — Put remote support inside your own software
- Control Remote Desktop の使い方 — Take full control of Windows, Mac and Linux machines
- How to Use Security Fine – Tuning — Decide exactly what each operator is allowed to do
- マネージドプライベートクラウドの使い方 — Run the platform on servers in your own location
- 管理画面の使い方 — Manage devices, users and licenses from one dashboard
- Easy File Transferの使い方 — Move files between computers during a live session
- セッション録画の使い方 — Save every support session as a video file
- カスタムブランディングの使い方 — Build a branded access point for your company
- チャットの使い方 — Talk to clients by text, audio or video mid-session
所要時間： 各作品につき5分
このガイドには以下の内容も含まれています。 プロのヒント | よくある間違い | トラブルシューティング | 価格 | 代替案
このガイドを信頼する理由
I’ve used ISL Online for eight months across Windows, マック and Linux machines. Every step here comes from real support work, not a vendor deck.
ISL Online is one of the more reliable remote access solutions on the market.
It sits somewhere between a helpdesk tool and full remote desktop software.
Most people only ever use the screen sharing and stop there.
This guide shows you how to use ISL Online properly, feature by feature.
ISLオンラインチュートリアル
This How to Use ISL Onlinetutorial walks you through setup, every feature, and the settings that stop a support session going wrong.
ISLオンライン
Control any remote computer running Windows, Mac or Linux in under a minute. AES 256-bit encryption, unattended access, file transfer and live chat in one licence. Try it 15 days for free — no card needed.
ISL Online を使い始める
Before any feature, do this one-time setup.
約3分かかります。
ステップ1：アカウントを作成する
Go to islonline.com and click the Start Free Trial button.
Enter your email and create a password. You get every feature for 15 days for free.
✓ チェックポイント: チェックしてください 受信トレイ 確認メールについて。
Step 2: Download and Install ISL Light
Download the ISL Light for your respective operating systems — Windows, Mac, Linux, or a mobile device.
Installing the ISL Light Viewer app on the asset you want to remote in from is mandatory for work from home setups.
Here’s what the console looks like in daily use:
✓ チェックポイント: ISL Light opens and you can log in with your new account.
ステップ3：初期設定を完了する
Enable two-factor authentication, then create your first group so you can manage デバイス 後で。
ISL Online gives you several ways to connect: a session code, a shared link, or an installed agent.
✅ 完了: これで、以下のすべての機能をご利用いただけます。
ISLオンラインOEMリモコンの使い方
OEMリモコン lets you embed ISL Online remote control straight into your own product.
以下に、その使用方法をステップごとに説明します。
Step 1: Request the OEM package
Contact ISL Online and ask for the OEM remote access kit.
You get API keys, a signed installer template and technical support during setup.
Step 2: Configure your build
Set your product name, logo and support URL in the OEM console.
Nothing in the build shows the ISL brand.
これがその様子です。
✓ チェックポイント: Your branded installer shows up in the download list.
Step 3: Ship it to clients
Send the finished installer to clients so they can start a remote session inside your app.
✅ 結果: Your users get remote support without ever seeing another vendor name.
💡 プロのヒント: Test the OEM build on a spare remote computer first and check proper functioning before release.
How to Use ISL Online Remote Desktop
リモートデスクトップの制御 lets you take full control of a remote computer running Windows, Mac or Linux.
以下に、その使用方法をステップごとに説明します。
Step 1: Start a session in ISL Light
Open ISL Light and log in as an operator.
The operator authenticates itself with the appropriate credentials to generate a session code.
Step 2: Send the code to your client
Share the session code with your client for them to enter.
The client must use the generated session code to connect, or join by entering it on the ISL Online website.
これがその様子です。
✓ チェックポイント: The client screen appears inside your viewer window.
Step 3: Request screen control
Click Control and wait for the client to approve the request.
Both computers must be running a piece of remote desktop software to establish a connection.
✅ 結果: You have full remote desktop control of that machine.
💡 プロのヒント: Send a link instead of a code. You can share a link with your customer to avoid entering the session code.
How to Use ISL Online Security
Security Fine – Tuning lets you decide exactly what every operator is allowed to do.
以下に、その使用方法をステップごとに説明します。
Step 1: Open the security settings
Log in to your web account and click Security.
All sessions are secured with AES 256-bit encryption before you change a thing.
Step 2: Set your rules
Turn on two-factor authentication and limit which IP ranges can start a support session.
You can also block file transfer or recording for junior staff.
これがその様子です。
✓ チェックポイント: The policy row shows a green Active label.
Step 3: Apply the policy to groups
Attach each policy to a team so new operators inherit it automatically.
✅ 結果: Every remote session now follows your own security rules.
💡 プロのヒント: Keep one policy with no file transfer rights for contractors who only need view access.
ISLオンラインマネージドプライベートクラウドの使い方
マネージドプライベートクラウド lets you run the whole remote access platform on servers in your own location.
以下に、その使用方法をステップごとに説明します。
Step 1: Request a private deployment
Ask ISL Online for a managed private cloud quote.
Their engineers handle installation and updates for you.
Step 2: Choose your data location
Pick the country where session data must stay.
This is what most banks and hospitals need.
これがその様子です。
✓ チェックポイント: ISL Light connects to your own server address, not the public one.
Step 3: Point your operators at it
Update the server address in ISL Light for every operator.
✅ 結果: All remote session traffic stays inside infrastructure you control.
💡 プロのヒント: Keep the public cloud account alive as a backup route during server maintenance windows.
How to Use ISL Online Administrator
管理 lets you manage devices, users and licenses from one dashboard.
以下に、その使用方法をステップごとに説明します。
Step 1: Open the admin panel
Log in at islonline.com and click Administration.
Step 2: Add users and groups
Create a user for every technician and assign a license.
ISL Online allows you to group computers by location or department and share access with specific team members.
これがその様子です。
✓ チェックポイント: Each new user appears in the list with an active license.
Step 3: Review the reports
Open Reports to see who connected where, and for how long.
✅ 結果: You can manage devices and people without emailing anyone for details.
💡 プロのヒント: Name groups after physical sites. Finding one remote computer among 200 gets much faster.
ISLオンライン簡単ファイル転送の使い方
簡単なファイル転送 lets you move files between two computers while the session is running.
以下に、その使用方法をステップごとに説明します。
Step 1: Open the file manager
Click the folder icon in the session toolbar.
Two panes open: your computer on the left, the remote computer on the right.
Step 2: Drag your files across
Users can securely drag and drop files between computers using ISL Online.
Transfers 再開する on their own if the link drops.
これがその様子です。
✓ チェックポイント: The file appears in the destination pane with its full size.
Step 3: Confirm the transfer
Check the progress bar and open the file on the remote side.
✅ 結果: Drivers, logs and installers move across without email or cloud storage.
💡 プロのヒント: Pull the error log to your own machine first. Reading it locally is faster than over a remote screen.
How to Use ISL Online Session Recorder
セッションレコーディング lets you save every remote support session as a video file.
以下に、その使用方法をステップごとに説明します。
Step 1: Enable recording
In Security settings, switch session recording to Always.
Manual recording is also possible from the session toolbar.
Step 2: Run your support session
Work as usual. A small red dot shows recording is on.
これがその様子です。
✓ チェックポイント: The session shows a recording icon in the report list.
Step 3: Download the recording
Navigate to Reports, find the session and click Download.
Recordings save as videos you can attach to a ticket.
✅ 結果: You have proof of what happened on that remote desktop.
💡 プロのヒント: ISL Online integrates with platforms like ServiceNow for ticket data transfer and session documentation.
ISLオンラインカスタムブランディングの使い方
カスタムブランディング lets you build a branded access point that matches your corporate image.
以下に、その使用方法をステップごとに説明します。
Step 1: Open the customization page
Go to Administration, then Customization.
Step 2: Upload your assets
Add your logo, colours and a short welcome line.
ISL Online enables the creation of a branded access point for a consistent corporate image.
これがその様子です。
✓ チェックポイント: Your logo shows on the join page and inside the client app.
Step 3: Publish the join page
Save and copy the new URL where clients enter their session code.
✅ 結果: Clients see your company, not a tool they have never 聞いた of.
💡 プロのヒント: Point a subdomain like support.yourcompany.com at the branded page. It doubles trust on first contact.
ISLオンラインチャットの使い方
チャット lets you talk to the person on the other end without leaving the session.
以下に、その使用方法をステップごとに説明します。
Step 1: Open the chat panel
Click the speech bubble in the session window.
Communication tools include built-in chat, audio, or video call functions for real-time guidance.
Step 2: Switch to voice or video
Click the microphone or camera icon to start a call.
This beats typing when you are guiding someone through a fix.
これがその様子です。
✓ チェックポイント: The client sees your message in their chat window right away.
Step 3: Add live chat to your site
ISL Online includes live chat software in addition to remote desktop software.
Paste the widget code on your site and turn every visitor question into a support session.
✅ 結果: One window handles the fix and the conversation about it.
💡 プロのヒント: Use whiteboard tools to annotate the screen during sessions to highlight issues instead of describing them.
ISLオンラインのプロ向けヒントとショートカット
After eight months of daily remote support, these are the shortcuts I actually use.
キーボードショートカット
| アクション | ショートカット |
|---|---|
| Send Ctrl+Alt+Del to remote computer | Ctrl + Alt + Insert |
| 全画面表示の切り替え | F11 |
| Open chat panel | Ctrl + Shift + C |
| End the remote session | Ctrl + Shift + E |
ほとんどの人が見逃す隠れた機能
- RDP and SSH tunnels: In Tools, choose Connect via RDP SSH to reach servers behind the firewall. ISL Online allows you to make secure RDP or SSH connections without compromising your network.
- Unattended access on demand: Set unattended access from a live support session with one click, no second visit needed.
- Multi-monitor display switching: Click the display selector instead of scrolling a stretched desktop across two screens.
ISLオンラインにおけるよくある間違いとその回避方法
Mistake #1: Reading the session code over the phone
❌ 間違い: Spelling a code out to a client who keeps mistyping it.
✅ 右: Share a link with your customer to avoid entering the session code at all.
Mistake #2: Using a weak access password
❌ 間違い: Setting the same short access password on every unattended machine.
✅ 右: Give each remote computer its own password and turn on two-factor authentication.
Mistake #3: Never grouping your computers
❌ 間違い: One flat list of 200 devices with names like DESKTOP-4F2K.
✅ 右: Group computers by location or department and share access with specific team members.
ISLオンライントラブルシューティング
Problem: The client cannot join the session
原因： Their antivirus blocked the small executable file, or they typed the code wrong.
修理： Ask them to join from the browser instead. Clients can join sessions via web browsers or the ISL Light app without installation.
Problem: Unattended access shows the computer offline
原因： The remote access agent stopped, or the machine went to sleep.
修理： Check the agent service is running and set the power plan to never sleep. Then ensure proper functioning with a test connection.
Problem: The remote screen is slow or blurry
原因： Full colour quality on a limited connection.
修理： Drop the display quality in the session toolbar and turn off the remote wallpaper.
📌 注記： これらの方法で問題が解決しない場合は、ISLオンラインサポートにお問い合わせください。
ISL Onlineとは何ですか?
ISLオンライン is remote desktop software that lets you control any computer over the internet.
Think of it as sitting down at someone else’s desk from your own chair.
ISL Online enables secure, cross-platform remote support and collaboration through the ISL Light application.
こちらの簡単な概要をご覧ください。
主な機能は以下のとおりです。
- OEMリモコン： Ship remote access inside your own app under your own brand
- リモートデスクトップの制御: Full control of Windows, Mac or Linux machines from any browser or app
- Security Fine – Tuning: Granular permissions, AES 256-bit encryption and two-factor authentication
- マネージドプライベートクラウド： Private hosting for teams with strict data residency rules
- 管理： One dashboard to manage devices, users, groups and licenses
- 簡単なファイル転送: Drag and drop files in both directions during a session
- セッション録画: Automatic session videos for audits and training
- カスタム ブランディング: Your logo, colours and domain on every client-facing screen
- チャット： Built-in chat, audio and video calls plus live chat for your website
Operators initiate sessions by generating unique codes or links, while clients download a small executable file to grant access.
詳細なレビューについては、こちらをご覧ください。 ISLオンラインレビュー.
ISLオンライン価格
2026年のISL Onlineの費用は以下のとおりです。
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料トライアル | 15日間は0.00ドル | Testing every feature before you pay |
| スターター | 月額16.90ドル | Solo technicians and small offices |
| 標準 | 月額34.90ドル | Support teams needing unattended access |
| プレミアム | 月額54.90ドル | Companies wanting branding and private hosting |
無料トライアル: Yes — 15 days, no card required.
返金保証: Not advertised, so use the trial properly first.
💰 最もお得な価格: Standard — it adds unattended access and reporting for half the Premium price.
ISLオンラインと代替手段
How does ISL Online compare? Here’s the field:
| 道具 | 最適な用途 | 価格 | 評価 |
|---|---|---|---|
| ISLオンライン | Secure support with self-hosting | 月額16.90ドル | ⭐ 4 |
| チームビューアー | Widest device support | 月額24.90ドル | ⭐ 4.4 |
| エニーデスク | Low-latency connections | 月額14.90ドル | ⭐ 4.5 |
| スプラッシュトップ | Managing many devices | 月額5.00ドル | ⭐ 4.6 |
| ゲットスクリーン | ブラウザのみでのアクセス | $10.00/mo | ⭐ 4.3 |
| リモートPC | ソロ フリーランサー | 月額3.95ドル | ⭐ 4.2 |
| RealVNCコネクト | Engineering teams | $4.29/mo | ⭐ 4.4 |
| 解決へ進む | All-in-one IT desk | $23.00/mo | ⭐ 4.3 |
| ビヨンドトラスト | Regulated enterprises | カスタム価格設定 | ⭐ 4.5 |
おすすめ商品：
- 総合ベスト： ISL Online — security depth and price in one package
- ベスト予算： RemotePC — cheapest way to reach a few machines
- 初心者におすすめ： AnyDesk — install, connect, done
- Best for regulated teams: BeyondTrust — the deepest 監査 トレイル
🎯 ISLオンラインの代替手段
ISL Onlineの代替サービスをお探しですか？おすすめの選択肢はこちらです。
- 🚀 画面取得: Browser-based remote access with a free tier. Quick ad-hoc support with no installation for the operator.
- ⭐ チームビューアー: The best known name in remote desktop software, with wide device support and deep integrations.
- ⚡ AnyDesk: Very light client and low latency, good on weak connections and older hardware.
- 💰 スプラッシュトップ: Strong price-to-performance for schools and IT teams managing many unattended machines.
- 👶 リモートPC: Simple, cheap remote access for freelancers and small offices with a handful of computers.
- 🔒 RealVNCコネクト: Security-first remote access built on the VNC protocol, popular with engineers.
- 🧠 解決へ進む: Remote support bundled with ticketing, antivirus and device management in one console.
- 🏢 信頼を超えて： Enterprise privileged remote access with heavy compliance and audit features.
全リストについては、こちらをご覧ください。 ISLオンラインの代替 ガイド。
⚔️ ISLオンライン比較
Here is how ISL Online stacks up against each competitor:
- ISLオンライン vs ゲットスクリーン: ISL Online wins on security depth and self-hosting. Getscreen wins if you want zero setup and a free plan.
- ISLオンライン vs TeamViewer: TeamViewer has more integrations. ISL Online costs far less per operator and offers on-premise hosting.
- ISL Online vs AnyDesk: AnyDesk feels faster on poor links. ISL Online gives you recording, reporting and live chat in one licence.
- ISLオンライン vs スプラッシュトップ: Splashtop is cheaper at scale. ISL Online offers stricter access control and private cloud hosting.
- ISL Online と RemotePC: RemotePC is easier for one-person shops. ISL Online suits teams that need groups, reports and branding.
- ISLオンライン vs RealVNC Connect: RealVNC is strong on device-level control. ISL Online covers helpdesk workflows and support sessions better.
- ISL Online と GoTo Resolve: GoTo Resolve bundles more IT tooling. ISL Online is leaner and cheaper for pure remote support.
- ISL Online vs BeyondTrust: BeyondTrust fits large regulated enterprises. ISL Online delivers most of that control at a fraction of the price.
今すぐISLオンラインをご利用ください。
ISL Onlineの主要な機能をすべて使いこなせるようになりました。
- ✅ 純正リモコン
- ✅ リモートデスクトップの制御
- ✅ Security Fine – Tuning
- ✅ マネージドプライベートクラウド
- ✅ 管理
- ✅ 簡単なファイル転送
- ✅ セッション録画
- ✅ カスタムブランディング
- ✅ チャット
次のステップ： どれか一つの機能を選んで、今すぐ試してみてください。
ほとんどの人はまず「リモートデスクトップの制御」から始めます。
5分もかかりません。
よくある質問
ISL Online は何に使用されますか?
ISL Online is remote desktop software for technical support, unattended access and online meetings. Operators control a remote computer, transfer files and run a live chat service from one app.
Is ISL Online free to use?
You can test every feature for 15 days for free. After that, paid plans start at $16.90 per month. The trial is not feature limited and needs no card.
How do clients join a remote support session?
Clients download a small executable file, or join from a browser with no installation. They enter the session code on the ISL Online website, or click a link you share.
Does ISL Online support unattended access?
Yes. Install a remote access agent on any computer and set an access password. That gives you permanent access to that remote computer without anyone sitting in front of it.
ISL Online は安全ですか?
All sessions use AES 256-bit encryption, and two-factor authentication is available. You can also connect via RDP SSH tunnels, or host everything yourself with Managed Private Cloud.
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