How to Use ManyChat to Grow Your Business in 2026

Do you feel overwhelmed by constant customer messages?

You likely spend hours every day replying to the same questions.

This takes your focus away from growing your business.

If you miss a message, you lose a sale.

It is a frustrating cycle that makes you feel like you are falling behind.

Thankfully, there is a better way to work.

In this guide, we will show you how to use ManyChat to stay organized and boost your sales.

Let’s build a business that runs itself.

ManyChat

Ready to save time & boost your marketing with live customer conversation? Millions of businesses use ManyChat to connect with customers. Explore it today!

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ManyChat Tutorial

Learning this tool is simple.

This tutorial shows you how to connect your pages and build your first bot.

You will learn to send messages and texts automatically.

Follow these easy steps to save time and grow your business today.

How to Use Multi-Channel Messaging

Your customers are everywhere. Some love Instagram.

Others use WhatsApp or Facebook. It is hard to check every app manually.

This makes lead generation much easier for you.

You can see every single chat on your ManyChat dashboard.

By using a ManyChat bot, you stay organized.

You can even add a chat bubble to your own website.

It is the best way to keep your customers happy and save your time.

Step 1: Connect your accounts

First, sign up for your ManyChat account.

Go to chat settings and link your business Facebook page.

This gives your messenger bot permission to manage your Facebook Messenger and other apps in one place.

Step 2: Build your first flow

Open the visual flow builder to plan your chat.

Create a friendly welcome message for new visitors.

You can also make a Messenger ref URL.

This link sends people straight to your first message when they click it.

Step 3: Automate your growth

Use manychat growth tools to find more fans.

These tools let you send automated messages to people who interact with your Facebook page.

It is the easiest way to turn followers into customers automatically.

How to Create Interactive Chatbots

A chatbot is like a digital helper that never sleeps.

It can talk to hundreds of people at once.

When you link your Facebook page to ManyChat, you can start building these helpers.

Interactive bots make your brand feel alive.

You can even set them up to reply to Facebook posts automatically.

This means if someone asks a question on your wall, the bot can jump in to help.

It is a great way to keep people interested in your business on Facebook.

Step 1: Grant access and set triggers

First, give ManyChat access to your social accounts.

You can set the bot to start when people leave Facebook comments on your page.

This is a great way to automate conversations as soon as someone shows interest.

It helps you turn casual visitors into more sales without extra effort.

Step 2: Customize the user experience

Use the builder to ask questions and save the answers.

You can use custom user fields to remember things like a customer’s favorite product.

This makes the chat feel personal.

If a customer needs extra help, check your live chat settings.

This allows a real person to take over the conversation whenever needed.

Step 3: Set up automated sequences

Create manychat sequences to stay in touch over time.

These are a series of messages sent a few days apart.

It keeps your brand on the customer’s mind.

If you get stuck, you can watch manychat tutorials.

These videos show you exactly how to make your bot even smarter.

How to Use SMS Marketing

SMS marketing is a game-changer for your business.

When you use ManyChat to send texts, you can reach customers right in their pockets.

It is the best way to share big news or sales.

You can use SMS to send coupon codes or shipping updates.

Using this growth tool will help you build a stronger bond with your fans.

Step 1: Upgrade and enable SMS

To start texting, you usually need a pro account.

This unlocks the SMS feature in your settings.

Once you turn it on, you can send messages that look professional.

It also removes ManyChat branding from your texts.

This makes your business look more established and serious to your customers.

Step 2: Collect numbers in a flow

You can add an SMS step to any existing flow.

For example, when a user is chatting with your bot, ask for their phone number.

Use the tool to create custom fields to save these numbers safely.

This keeps your list organized so you can find your customers easily later on.

Step 3: Send messages based on activity

Now you can send your first text blast.

You can look at user activity to see who is most interested in your products.

Only send texts to people who have interacted with you recently.

This keeps your messages helpful and prevents people from getting annoyed.

It is a simple way to boost your results quickly.

ManyChat Alternatives

Conclusion

Now you know how to use ManyChat to grow.

This chatbot technology is a great way to build conversations with ease.

First, go to the left sidebar and select connect to link your pages. Then, set up a greeting text to welcome new fans.

ManyChat lets you collect leads and save phone numbers in custom fields. This builds a strong contact list for your brand.

By using an automatic reply, you improve your conversion rates.

You can track user movement to see what people like. If the bot gets stuck, the default reply helps guide them.

From a single messenger button to the whole bot, ManyChat offers everything you need.

Use these growth tools today and watch your business succeed!

Frequently Asked Questions

More Facts about ManyChat

• No Coding Needed: You can build a smart chatbot using a visual map called a Flow Builder without knowing how to write computer code.
• Easy Sign-Up: To start, you just click Get Started Free and log in with your Facebook account, but you must be an admin of your business page.
• Two Ways to Pay: There is a Free version for newbies & a Pro version for businesses that want more tools and customization.
• Updated Pricing: The Pro version starts at $15 a month for your first 500 subscribers. If you grow to 2,500 subscribers, the price moves up to $25 a month.
• Subscriber Limits: The Free version lets you test the basics, but it has a limit on how many contacts you can keep in your list.
• Pro Superpowers: Paying for Pro lets you use advanced tools like Tags to organize your fans and Zapier to connect ManyChat to other apps.
• Automatic Messages: You can set up sequences, which are a string of messages that send on their own, similar to how an email newsletter works.
• Smart Replies: You can create a Default Reply so your bot can still answer if someone asks a question it hasn’t learned yet.
• Many Ways to Talk: ManyChat works across different apps like Messenger, SMS text messages, and Email, so you can reach people anywhere.
• New Marketing Tools: In 2026, the app will use Marketing Messages to help businesses send better updates to their followers on Messenger.
• Progress Tracking: You can use the analytics dashboard to see exactly how many new people are joining your chat and if they like your messages.