اختيار المناسب إدارة علاقات العملاء platform can feel like picking out a new car. Overwhelmed by options?
أنت لست وحدك.
Two popular choices are Pipedrive and Thryv, which are packed with features but crucial differences.
In this head-to-head matchup, we’ll explain Pipedrive and Thryv in plain terms, helping you decide which one is the perfect fit for your الأعمال.
There is no more feature overload; it’s just the facts you need to اصنع the right call.
لمحة عامة
We’ve spent weeks testing Pipedrive and Thryv to give you the most accurate comparison.
We’ve explored their features, navigated their interfaces, and contacted their customer support teams.
Now, let’s dive into what sets them apart.
تريد إدارة علاقات العملاء that’s easy to use and helps you close more deals? Start your free Pipedrive today!
التسعير: It has a free trial. The premium plan starts at $14/month.
الميزات الرئيسية:
- خطوط أنابيب المبيعات المرئية
- تقارير قابلة للتخصيص
- تطبيق الهاتف المحمول
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
التسعير: It has a free demo. The premium plan starts at $244/month.
الميزات الرئيسية:
- Built-in calling
- Email sequences
- Advanced Reporting
ما هو Pipedrive؟
Ever feel like your sales process is a bit chaotic? Pipedrive is here to help.
إنه إدارة علاقات العملاء designed specifically for sales teams.
Think of it as your command center for managing leads, tracking deals, and making sure nothing slips through the cracks.
Pipedrive keeps everything organized so you can focus on closing deals.
استكشف أيضاً بدائل Pipedrive...
وجهة نظرنا
Pipedrive هو خيار قوي للشركات التي تركز على المبيعات. إنه سهل الاستخدام، وجذاب بصريًا، ومليء بالميزات المفيدة. السبب الوحيد لعدم حصوله على علامة 10 كاملة هو أن الباقات منخفضة السعر بها بعض القيود.
المزايا الرئيسية
- التركيز على المبيعات: تم تصميم Pipedrive لمساعدتك على إتمام المزيد من الصفقات.
- الإدارة المرئية لخطوط الأنابيب: تعرّف على موقف كل صفقة بالضبط.
- أتمتة قوية: قم بأتمتة المهام مثل إرسال رسائل البريد الإلكتروني وجدولة المواعيد.
- دعم على مدار الساعة طوال أيام الأسبوع: احصل على المساعدة متى احتجت إليها.
التسعير
- أساسي: $14/مستخدم/شهر.
- متقدم: $24/مستخدم/شهر.
- محترف: $49/مستخدم/شهر.
- الطاقة: $59/مستخدم/شهر.
- انتربرايز: $79/مستخدم/شهر.
الإيجابيات
السلبيات
What is Thryv?
Need a إدارة علاقات العملاء that does more than just sales? Thryv might be your answer.
It’s an all-in-one platform focused on الشركات الصغيرة.
Think of it as your digital assistant, helping you manage everything from contacts and appointments to marketing and payments.
Thryv aims to streamline your entire operation, not just your sales process.
استكشف أيضاً Thryv alternatives...
وجهة نظرنا
Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.
المزايا الرئيسية
- Centralized hub: Manage all your business needs in one place.
- Automated marketing: Reach more customers with less effort.
- Online scheduling: Let clients book appointments 24/7.
- Accept payments online: Get paid faster and easier.
- Reputation management: Monitor and improve your online reviews.
التسعير
- Command Center: Free dedicated business line.
- Business Center: $244/month.
- Marketing Center: $244/month.
الإيجابيات
السلبيات
مقارنة الميزات
Now, let’s get down to the nitty-gritty.
We’ll compare Pipedrive and Thryv against each other across seven key features, highlighting their strengths and weaknesses to help you make an informed decision.
1. إدارة الرصاص
Pipedrive Pipedrive excels at lead management with its intuitive drag-and-drop interface. It allows you to easily track leads through your sales pipeline, assign tasks, and set reminders. It also provides a clear visual overview of your sales process, making it easy to identify bottlenecks and opportunities.
Thryv: Thryv’s lead management features are more basic. While you can track leads and contacts, it lacks the visual sophistication of Pipedrive’s pipeline management. However, Thryv integrates with وسائل التواصل الاجتماعي accounts, allowing you to capture leads directly from your social media channels.
2. إدارة الاتصال
Pipedrive Pipedrive allows you to store detailed information about your contacts, including their contact details, interactions, and deal history. You can also segment your contacts into groups for targeted marketing campaigns.
Thryv: Thryv goes beyond essential contact management by offering a built-in communication platform. You can send emails, النص messages, and even phone calls directly from the platform. This helps you maintain consistent communication with your contacts and build stronger customer relationships.
3. Marketing Automation
Pipedrive Pipedrive offers basic email marketing الأتمتة features, allowing you to send automated email sequences to nurture leads. However, you’ll need to integrate with third-party tools for more advanced marketing automation.
Thryv: Thryv excels at marketing automation. It offers a wide range of features, including email, social media, and text message marketing. You can create automated campaigns, track their performance, and adjust your strategy accordingly.
4. إعداد التقارير والتحليلات
Pipedrive Pipedrive provides customizable reports and dashboards that give insights into your sales performance. You can track key metrics like conversion rates, deal value, and sales cycle length. However, the reporting features can be limited compared to other إدارة علاقات العملاء الأدوات.
Thryv: Thryv’s إعداد التقارير and analytics are more basic. You can track basic metrics like revenue and customer acquisition cost, but the reporting options are not as comprehensive as Pipedrive’s.
5. عمليات الدمج
Pipedrive Pipedrive boasts an extensive library of integrations with over 300+ apps, including popular tools like Google Workspace, Slack, and Mailchimp. This lets you connect your CRM with other essential business tools and streamline your workflow.
Thryv: Thryv offers a smaller number of integrations compared to Pipedrive. However, it integrates with key tools like كويك بوكس and Google Calendar, which are essential for many small businesses.
6. دعم العملاء
Pipedrive Pipedrive offers excellent customer support with 24/7 availability through live chat, email, and phone. They also have a comprehensive knowledge base with helpful articles and tutorials.
Thryv: Thryv’s customer support can be inconsistent. While they offer support through phone and email, their response times can be slow.
7. Pricing Plans
Pipedrive Pipedrive offers a 14-day free trial and a variety of pricing plans to suit different needs. They also offer an Enterprise plan for larger businesses with custom needs.
Thryv: Thryv does not offer a free plan or a free trial. Their pricing is generally higher than Pipedrive’s, and they don’t publicly list their pricing tiers. You’ll need to contact them for a custom quote. This lack of transparency can be a drawback for some businesses, especially medium sized businesses.
This detailed comparison should give you a clearer picture of which platform might be a better fit for your specific needs and priorities regarding customer satisfaction.
Remember to consider your budget, desired features, and company size when making your final decision.
What to look for when choosing a CRM Tool?
- Define your business needs and goals first. What problems are you trying to solve?
- Consider which crm software features are a must-have for you.
- Look for a system that can automate repetitive tasks and streamline your workflows.
- Ensure the platform offers a clear upgrade path, from a basic plan to an advanced plan. This supports your growth without having to switch systems.
- Don’t get bogged down by every single feature. Focus on the ones that will truly help you and your team.
الحكم النهائي
So, which CRM platform comes out on top? For us, it’s Pipedrive. Why?
It’s super easy to use and has all the core features you need to manage your sales.
Plus, it’s more affordable than Thryv. If you’re on a tight budget and primarily need help with sales management.
Pipedrive is the clear winner after our verification successful waiting.
That said, Thryv is still a solid choice, especially if you need a platform with built-in marketing tools.
في النهاية، فإن best CRM software depends on your specific needs and budget.
We’ve given you the facts, and now it’s your turn to decide. Hopefully, this guide has made your decision a little easier.
Happy selling!
المزيد من Pipedrive
إليك مقارنة بين Pipedrive وبرامج إدارة علاقات العملاء الأخرى:
- Pipedrive ضد Keap: تتفوق شركة Pipedrive في إدارة خط أنابيب المبيعات المرئية، بينما تتخصص شركة Keap في أتمتة التسويق القوية وتسجيل العملاء المحتملين وتسلسلات البريد الإلكتروني المتقدمة.
- بايبيدرايف مقابل GoHighLevel: GoHighLevel عبارة عن منصة تسويق ومبيعات متكاملة للوكالات. Pipedrive هو نظام إدارة علاقات العملاء الذي يركز على المبيعات لإدارة الصفقات وخطوط الأنابيب.
- Pipedrive مقابل ActiveCampaign: Pipedrive هو نظام إدارة علاقات العملاء الذي يركز على المبيعات مع تصور بديهي لخطوط الإنتاج، بينما يعطي ActiveCampaign الأولوية لأتمتة التسويق وبناء رحلة العميل.
- Pipedrive مقابل HubSpot: Pipedrive هو نظام لإدارة علاقات العملاء للمبيعات أكثر تركيزًا ومعروف بالبساطة، بينما يقدم HubSpot مجموعة شاملة من أدوات التسويق والمبيعات والخدمات، وهو أكثر تعقيدًا.
- Pipedrive مقابل ClickFunnels: Pipedrive هو نظام لإدارة علاقات العملاء في المبيعات، بينما يركز ClickFunnels بشكل أساسي على إنشاء مسارات المبيعات وصفحات الهبوط، مع جوانب أساسية لإدارة علاقات العملاء.
- بايبيدرايف ضد فولك: تُعد Pipedrive قوية في إدارة خط أنابيب المبيعات، في حين يركز Folk على تنظيم جهات الاتصال البسيطة وبناء العلاقات للفرق الأصغر.
- Pipedrive مقابل Instantly: يركز Pipedrive على إدارة صفقات المبيعات، بينما يتخصص Instantly في التواصل عبر البريد الإلكتروني البارد، وإيجاد العملاء المحتملين، وأتمتة البريد الإلكتروني.
- Pipedrive مقابل ClickUp: Pipedrive هو نظام إدارة علاقات العملاء المخصص للمبيعات وهو ممتاز لتتبع خطوط الأنابيب. كليك أب عبارة عن منصة متعددة الاستخدامات لإدارة العمل يمكن استخدامها أيضًا كإدارة علاقات العملاء وتوفر إدارة أوسع للمشروعات.
- Pipedrive مقابل الاثنين CRM: Pipedrive هو نظام إدارة علاقات العملاء الذي يركز على المبيعات مع خطوط أنابيب مرئية، في حين أن Monday CRM هو نظام تشغيل قابل للتخصيص بدرجة كبيرة يمكن تهيئته لأغراض إدارة علاقات العملاء ويركز على إدارة سير العمل.
- Pipedrive مقابل Capsule CRM: يركز Pipedrive على إدارة خطوط أنابيب المبيعات المرئية، في حين أن Capsule CRM هو نظام إدارة علاقات العملاء الأبسط والموجه نحو النمو لإدارة جهات الاتصال والعلاقات، وغالبًا ما يكون للشركات الصغيرة.
- Pipedrive مقابل Insightly: تتخصص Pipedrive في تصور خط أنابيب المبيعات، بينما تقدم Insightly حلاً أوسع لإدارة علاقات العملاء مع إدارة المشاريع وأتمتة التسويق وإعداد تقارير أكثر قوة.
- Pipedrive مقابل Freshsales: يوفر Pipedrive تصورًا عميقًا لخطوط المبيعات، بينما يوفر Freshsales CRM حلاً أكثر اكتمالاً مع الهاتف المدمج وأدوات الذكاء الاصطناعي وميزات التسويق المتكاملة.
- Pipedrive مقابل Salesforce: تُعد Pipedrive سهلة الاستخدام وتركز على المبيعات للشركات الصغيرة والمتوسطة، في حين أن Salesforce هو نظام إدارة علاقات العملاء على مستوى المؤسسات وقابل للتخصيص بدرجة كبيرة مع ميزات واسعة النطاق في المبيعات والخدمات والتسويق.
- Pipedrive مقابل Zendesk: يركز Pipedrive على إدارة خط أنابيب المبيعات المرئي والأتمتة، بينما يركز Zendesk بشكل أساسي على خدمة العملاء والدعم. كما أنه يوفر إمكانات إدارة علاقات العملاء مع أدوات اتصال مدمجة.
More of Thryv
Here’s a brief comparison of Thryv with these software solutions:
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
- Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
- Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
- Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
- ثريف vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
- Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
- Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
- Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
- Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
- Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.
الأسئلة الشائعة
Is Pipedrive good for small businesses?
Yes, Pipedrive is a great option for small businesses. It’s affordable, easy to use, and offers all the essential features you need to manage your sales pipeline. The Essential plan is a good starting point for small businesses with basic needs.
What is the difference between Pipedrive’s Essential and Professional plans?
Pipedrive’s Essential plan offers basic features like contact management and deal tracking. The Professional plan adds more advanced features like revenue forecasting and custom reporting.
Does Thryv offer a free trial?
No, Thryv does not offer a free trial. However, they do offer a free demo so you can see the platform in action before committing to a paid plan.
Which CRM is better for a growing business?
Both Pipedrive and Thryv can work for growing businesses. Pipedrive offers a growth plan with more advanced features as your needs evolve. Thryv’s all-in-one approach can be helpful as you expand into marketing and customer service.
Can I get a refund if I’m not happy with Pipedrive or Thryv?
Pipedrive offers a 30-day money-back guarantee on all their paid plans. Thryv’s refund policy is not as clear, so it’s best to contact their sales team for details. You might need to provide a ray ID for faster processing of your request.
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