Zoho Social 评测：2024 年最佳社交媒体工具？

Tired of juggling multiple social media accounts and platforms?

It’s a struggle to keep up with posting, engaging, and analyzing across different networks.

Zoho Social promises to simplify your life.

Let’s dive deep into Zoho Social and see if it’s the best 社交媒体 management solution for 2024!

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Zoho Social是什么？

Zoho Social is like a command center for all your social media activities.

Imagine having a tool that helps you manage multiple social media accounts, like Facebook, Twitter, and Instagram, all in one place.

That’s Zoho Social! It helps you schedule posts, track your brand mentions, and see how well your social media campaigns are performing.

Think of it as a way to organize and boost your active social media presence.

There’s even a Zoho Social mobile app so you can stay connected wherever you go!

Who Created Zoho Social?

Zoho Social was created by Zoho Corporation, a company founded by 斯里达尔·文布 back in 1996.

They’re all about making powerful yet user-friendly software.

Zoho saw that social media managers were struggling to keep up with multiple social channels.

So, they built Zoho Social to help people 即刻 publish posts, track engagement, and get a handle on their social media strategy.

Plus, it works seamlessly with other Zoho apps, making it a great choice for businesses already in the Zoho ecosystem.

Zoho Social 的主要优势

• Manage multiple social media accounts from one place: No more switching between Facebook, Twitter, Instagram, and other platforms. Zoho Social lets you handle them all under one roof.
• Powerful scheduling features: With robust scheduling tools, you can plan your social media calendar for weeks or even months. The publishing queue gives you a clear picture of what’s scheduled and when.
• Monitor your brand with ease: Keep tabs on hashtags & mentions related to your brand to address customer inquiries or join conversations quickly.
• Boost engagement with smart scheduling: Zoho Social helps you schedule posts at the optimal time to reach the right audience and boost engagement.
• Track performance with custom reports: Get detailed insights into how the social media campaigns are performing with pre-built and custom reports. Your 数据 is automatically synced from all your connected accounts.
• Stay connected on the move: The Zoho Social mobile app lets you manage your social media presence even when you’re on the move. You can add posts, respond to comments, and track performance anytime, anywhere.
• Integrate with other Zoho apps: If you’re already using other Zoho apps, Zoho Social integrates seamlessly, giving you even more control over your 商业 过程。
• 用户友好界面： Zoho Social’s clean and intuitive interface makes it a breeze to use, even if you’re new to social media management tools.
• Great value for money: Zoho Social offers a lot of features at a competitive price, making it a great solution for businesses of all sizes.
• Generate new leads: With its ability to monitor mentions and track engagement, Zoho Social can help you identify potential leads & turn them into customers.

Best Features of Zoho Social

What truly sets Zoho Social apart from the competition are its unique features designed to streamline your workflow and boost your social media performance.

Let’s take a closer look at some of these standout features that make Zoho Social a top choice for social media managers:

1. 客户关系管理

Zoho Social’s seamless integration with Zoho 客户关系管理 allows you to turn social media interactions into potential leads.

You can track social media conversations, identify potential customers, and add them directly to your 客户关系管理.

This helps you nurture relationships and convert followers into paying customers.

2. Bigin

Bigin is a 简化 CRM designed for small businesses.

Zoho Social’s integration with Bigin helps you manage customer relationships and track social media interactions in a streamlined way.

You can capture leads from social media, track conversations, and provide personalized support – all from within Bigin.

3. 营销自动化

Zoho Social integrates with Zoho’s marketing 自动化 tools to help you streamline your campaigns.

This great feature allows you to manage lead generation and nurturing, and track customer journeys.

It helps you identify which social media posts and campaigns are yielding the best results, providing a clear picture of your overall marketing efforts.

4. 落地页生成器

With Zoho’s Landing Page 建造者, you can create and publish high-converting landing pages.

You can easily connect these pages to your social media campaigns to capture leads directly from your social media channels.

It’s an excellent way to turn social media engagement into a measurable return.

5. Zoho Community Spaces

This feature helps you build and manage online communities.

You can use it to create a space for customers to share feedback, ask questions, and engage with your brand.

This helps you build brand loyalty, reduce the burden on your customer service team, and gain valuable insights from your audience.

6. SalesIQ

SalesIQ is a live chat and visitor tracking tool.

Its integration with Zoho Social allows you to see which social media channels are driving traffic to your website.

You can then use this data to focus on the channels that are bringing in the most valuable visitors, and instantly publish posts that align with what’s working best.

7. Zoho Domains

With Zoho Domains, you can manage your website’s domain name right from within your Zoho account.

This provides a clean design and a central point for managing your online brand.

While not a direct social media feature, it supports your entire online presence.

8. Service Plus

Service Plus is Zoho’s customer service management platform.

The integration with Zoho Social helps you manage customer inquiries and support tickets that come in from social media.

It ensures you don’t miss any messages or mentions on a daily basis and helps you deliver a consistent customer experience.

9. Zoho Project Plus

Zoho Project Plus is a project management tool.

By integrating with Zoho Social, it helps you can manage your social media campaigns as full-fledged projects.

You can assign tasks, set deadlines, and collaborate with your team all from one platform, making sure your scheduled posts and other content are delivered on time.

定价

优点和缺点

Understanding the strengths and weaknesses of any tool helps you make an informed decision.

So, let’s explore the good and the not-so-good about Zoho Social.

替代方案 到 Zoho Social

• Sprout Social: 利用其全面的分析功能和强大的功能，挖掘更深层次的社交媒体洞察，促进团队协作。
• Socialpilot: 享受经济实惠的套餐，同时又不牺牲强大的日程安排功能，包括高效的批量发布选项。
• Sendible: 凭借其直观的界面和与众多营销工具的无缝集成，轻松驾驭社交媒体管理。
• 内容工作室: 发现引人入胜的内容，简化您在各种平台上的发布流程，并有可能利用人工智能获取内容创意。
• 英雄邮报: （信息有限——请进一步了解它是否提供独特的功能或针对特定社交媒体需求的定价模式。）
• 广场脉冲: 利用其强大的社交聆听工具和统一收件箱，有效管理您的社交形象，简化互动流程。
• 缓冲: 借助其用户友好的平台，简化您的社交媒体日程安排，是直接分发内容的理想之选。
• 洒水器: Sprinklr 为需要高级社交媒体管理和客户体验解决方案的大型组织提供一套全面的工具。
• 之后: 如果你的策略严重依赖视觉内容，尤其是在 Instagram 上，Later 提供专门的规划和安排功能。
• 昏暗: 利用其协作日历和高效的团队内容审批流程，提升您的内容创作工作流程。
• 火焰: （信息有限——需调查其是否提供特定功能或针对社交媒体营销中的特定细分市场。）
• Metricool: 深入分析您的社交媒体表现，密切关注您的竞争对手，而且通常价格更实惠。

Zoho Social Compared

• Zoho Social 与 Sprout Social 的对比: Zoho——价格更实惠（Zoho 用户）。Sprout——高级分析、监听和团队协作。
• Zoho Social 对比 Metricool: Zoho 价格亲民。Metricool 分析功能更强大，更关注竞争对手。
• Zoho Social 与 Socialpilot 对比: Zoho 性价比高。Socialpilot 集成范围更广，日程安排功能强大。
• Zoho Social 与 Sendible 相比: Zoho 提供价格实惠的基本功能。Sendible 提供全面的监听和 报告（机构）。
• Zoho Social 与内容工作室: Zoho——经济实惠的内容工作室——内容发现、人工智能内容。
• Zoho Social 与 Heropost 的对比: Zoho——经济实惠的入门级产品。Heropost——人工智能内容、竞争对手情报。
• Zoho Social 与 Agorapulse 对比: Zoho 更实惠。Agorapulse 功能强大。 收件箱正在听。
• Zoho Social 与 Buffer 的对比: Zoho：价格更实惠，功能更多。Buffer：日程安排更简单。
• Zoho Social 与 Sprinklr 对比: Zoho® 适用于中小企业（Zoho 用户）。Sprinklr® 适用于企业级应用。
• Zoho Social 与 Later: Zoho 提供更广泛的平台支持。稍后将支持视觉内容（Instagram）。
• Zoho Social 与 Loomly 的对比: Zoho – 经济高效的内容管理。Loomly – 内容日历，团队协作。
• Zoho Social 与 Blaze 的对比: Zoho 的价格优势和集成性是关键。Blaze 则拥有强大的日程安排和 AI 内容功能。

Personal Experience with Zoho Social

As a social media manager, I was initially drawn to Zoho Social because of its clean and intuitive user interface.

Juggling multiple accounts across various platforms was becoming a nightmare, but Zoho Social streamlined everything.

Here are some key benefits my team and I experienced:

• 集中管理： We could finally manage all our social media accounts from a single dashboard. No more jumping between different apps!
• 高效调度： The robust scheduling features allowed us to plan our content calendar and maintain a consistent posting schedule.
• Real-time Engagement: Monitoring mentions and comments across multiple platforms became a breeze, allowing us to respond promptly and engage with our audience.
• Performance Tracking: The analytics tools gave us valuable insights into our social media performance, helping us refine our strategy and make data-driven decisions.

Overall, Zoho Social significantly improved our social media workflow and helped us achieve better results.

最后想说的话

Zoho Social is a powerful and user-friendly social media management toothache that simplifies the process of managing multiple social media accounts.

With robust scheduling, monitoring, and analytics features, it empowers businesses to boost engagement, track performance, and achieve their social media marketing goals.

The seamless integration with other Zoho apps & the ability to schedule posts for optimal times are standout features that further enhance its appeal.

If you’re searching for a comprehensive social media management solution that won’t break the bank, Zoho Social is definitely worth considering.

Give it a try and see how it can transform your social media presence.

常见问题解答