RealVNC Connect 与 GoTo Resolve：2025 年最佳远程访问方案？

优胜者

4.5

• 移动设备管理
• 无人值守访问
• 补丁管理
• 服务台软件
• 资产管理
• 免费试用
• 付费套餐，每月 23 美元起。

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亚军

3.5

• RealVNC 连接
• RealVNC OEM 解决方案
• 离线授权
• 远程访问
• 印刷
• 提供7天免费试用
• 付费套餐，每月 29.75 美元起。

立即尝试

难以抉择最佳 远程访问 贵公司需要软件吗？ 

你并不孤单。

许多公司在选择 RealVNC Connect 和 GoTo Resolve 等功能强大的工具时都会陷入两难境地。

两者都提供了远程连接计算机的解决方案。

我们将对比 RealVNC Connect 和 GoTo Resolve 的功能，以便您做出明智的选择。

概述

我们已经对 RealVNC Connect 和 GoTo Resolve 进行了彻底的测试，在各种实际场景中对它们进行了全面测试。

这种实践经验使我们能够进行直接比较，并突出它们之间的主要区别。

4.55分制

想简化您的 IT 支持吗？立即试用 GoTo Resolve！免费试用，加入数千用户的行列！

定价： 它提供免费试用。付费计划起价为每月 23 美元。

主要特点：

• 资产管理
• 无人值守访问
• 补丁管理

立即尝试转到解决 阅读完整评论

3.55分制

想为您的企业提供强大、安全的远程访问吗？免费试用，加入数千用户的行列！

定价： 它提供免费试用。付费计划起价为每月 29.75 美元。

主要特点：

• 跨平台支持
• 端到端加密
• 直接和云连接

立即尝试 VNC 连接 阅读完整评论

RealVNC Connect是什么？

RealVNC Connect 让您可以随时随地访问计算机。

即使远在千里之外，也感觉像是坐在机器前面一样。

这款工具既适合个人使用，也适合帮助他人解决技术问题。

此外，还可以探索我们最喜欢的 RealVNC Connect 的替代方案…

我们的观点

使用 RealVNC 安全地进行远程桌面访问！想要为您的企业提供强大、安全的远程访问吗？立即试用！立即下载 RealVNC！

免费试用 TeamViewer 阅读完整评论 RealVNC 的替代方案

主要优势

• 直接访问： 直接连接到您的机器。
• 跨平台： 适用于多种情况 设备.
• 高安全性： 加密您的连接。
• 团队支持： 同时帮助多个用户。
• 灵活许可： 按需付费。

定价

VNC Connect 有不同的套餐计划。

• 优质的： 每月 29.75 美元
• 加： 每月 16.50 美元
• 基本的： $8.25

免费试用 realVnc

优点

• 连接非常安全。
• 可在多种设备上使用。
• 设置简单。
• 对技术专家来说很好。
• 性能可靠。

缺点

• 可能很贵。
• 界面感觉很老旧。
• 不适合初学者。

免费试用 realVnc

GoToResolve是什么？

GoTo Resolve 是一款功能强大的 IT 支持工具。

它将远程访问与其他实用功能相结合，使其成为管理计算机问题的一体化解决方案。

它可以帮助您快速解决问题，并保持系统平稳运行。

此外，还可以探索我们最喜欢的 GoToResolve 的替代方案…

我们的观点

GoTo Resolve 是一款安全、一体化的 IT 管理解决方案，内置 AI 辅助功能和零信任安全机制。

免费试用 goto resolve 阅读完整评论 转到解决替代方案

主要优势

GoToResolve有一些很棒的功能。以下是它最出色的部分：

• 远程监控： 它会监控你的电脑，并在出现问题时发出警报。
• 票务系统： 您每月可获得 25 张帮助工单。这有助于跟踪问题。
• 端点管理: 管理最多 10 台设备。确保设备安全并及时更新。
• 自动化任务： 设置 3 个自动化操作。节省常见故障的修复时间。
• 移动设备支持： 也支持手机和平板电脑。通过手机连接。
• 强大的安全性： 您的会话安全无虞。数据将严格保密。

定价

GoTo Resolve 的定价清晰透明。以下是您将获得的服务：

• 远程访问每月 23 美元
• 远程支持加强版： 每月 44 美元
• 标准端点管理： 每月 57 美元
• 高级终端管理： 请联系我们获取报价

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优点

• 设置简单。
• 简单易用，方便快速支持。
• 适合小型团队。
• 自动化任务可以节省时间。
• 移动端支持很有帮助。

缺点

• 免费计划功能有限。
• 高级功能需要额外付费。
• 全球服务器数量减少。

立即尝试转到解决

功能对比

RealVNC Connect, built on the robust Virtual Network 计算 (VNC) protocol, is a great tool focused on a simple, secure remote connection.

In contrast, GoTo Resolve offers an all-in-one platform integrating remote support with comprehensive IT 自动化 and management capabilities.

1. Core Focus: Remote Access vs. All-in-One IT

The two solutions serve fundamentally different purposes, from direct machine control to integrated service delivery.

• GoTo Resolve: Offers a unified platform combining remote support, Remote Monitoring and Management (RMM), and conversational ticketing. Its focus is on providing a proactive support solution with great features for IT teams to fix issues quicker and gain visibility over remote devices.
• VNC Connect: The secure remote access solution is primarily focused on providing reliable remote desktop connections. It allows users to remotely connect to an office computer or remote machine for remote working and is the commercial evolution of the simple, multi platform VNC protocol.

2. Remote Monitoring and Management (RMM)

GoTo Resolve’s inclusion of RMM features is a major feature that RealVNC Connect does not offer, allowing for proactive support.

• GoTo Resolve: Offers advanced features like proactive support through device monitoring and alerts, patch management (Windows Update Policies), automated remote execution, and asset management. This 能力 enables IT teams to manage and secure devices remotely without interrupting employees.
• VNC Connect: Does not offer RMM capabilities. It focuses on the interactive remote control session itself, with its management tools centered on user access, device permissions, and organizing remote desktop contacts and accounts.

3. On-Demand Support Functionality

Both platforms excel at providing quick, ad-hoc support, but GoTo Resolve offers browser-based, clientless support for new users.

• GoTo Resolve: Provides clientless remote support, meaning customers can join a remote support session via a simple browser window or a session link without needing to install the desktop app, making it extremely easy for a remote user to receive requests.
• VNC Connect: Features On Demand Assist, a clever tool that lets a support technician start a remote session with a user without the need for them to have the RealVNC Server installed, making it simple to offer support.

4. Security Architecture

While both are secure, GoTo Resolve emphasizes a modern zero trust model in its design.

• GoTo Resolve: Built with a security-first mindset and a zero trust architecture, which includes multi factor authentication and granular admin controls to verify access. This ensures that every remote session is highly secure and protects the organization’s devices.
• VNC Connect: Provides a secure remote access solution with robust end-to-end encryption (AES-256), multi factor authentication, and granular control permissions. It also offers the option for direct connections over a local network for maximum 安全.

5. Advanced Session Features and Collaboration

GoTo Resolve offers advanced collaboration and background access tools that enhance the support capabilities of support teams.

• GoTo Resolve: Enables up to three agents to join a remote support session for collaboration. It also offers background access to troubleshoot hardware or software issues without interrupting the end user, which is an extra feature for improving operational efficiencies.
• VNC Connect: Provides essential in-session tools like chat session, file transfer (transferring files), remote printing, and multi monitor support. It also allows multiple users to connect to a computer remotely for collaborative troubleshooting.

6. Cross-Platform and Mobile Device Support

Both platforms provide robust compatibility across various operating systems, catering to diverse remote working environments.

• GoTo Resolve: Offers comprehensive multi platform support, allowing remote support to clients across Windows, macOS, Linux, and mobile devices (Android and iOS devices), ensuring support capabilities for a modern workforce.
• VNC Connect: Provides excellent multi platform support across Windows, macOS, Linux, and Raspberry Pi, with the RealVNC Viewer app available for mobile device access. The VNC protocol allows secure remote access to many operating systems.

7. Ticketing and Service Delivery

GoTo Resolve integrates helpdesk features directly into its platform, streamlining the support workflow.

• GoTo Resolve: Features conversational ticketing, integrating with platforms like Microsoft Teams to allow agents to receive requests and triage problems in a single workspace. This ability to create and manage tickets is a significant advantage over a pure remote access tool.
• VNC Connect: Does not have a native ticketing system. IT teams use VNC Connect primarily as a remote connection tool and typically integrate it with a third-party service desk or helpdesk service to manage support sessions.

8. Unattended Access and Device Management

Both support continuous access to devices, but GoTo Resolve’s management is geared toward large-scale IT operations.

• GoTo Resolve: Provides secure unattended remote access, which can be deployed across devices remotely. Its device management features allow for the organization of devices by groups and proactive monitoring, essential for supporting an entire organization.
• VNC Connect: Supports unattended access by installing the RealVNC Server on the remote machine (office computer, home pc) and setting up device access. Its management is primarily focused on controlling access to the remote device through the account setup.

9. Core Technology and Reliability

RealVNC Connect’s strength is its foundational technology, which is widely recognized for its reliability.

• VNC Connect: Is built on the VNC protocol, a tried-and-true technology that is simple to install and reliable for remote desktop solutions. It is a great tool for technicians who value direct, pixel-level remote control and compatibility.
• GoTo Resolve: Leverages modern cloud-based technology for speed and resilience, designed to provide a secure remote support session that quickly adapts to network fluctuations and can be deployed rapidly.

选择远程访问软件时应注意哪些方面？

• 安全： 连接是否加密？能否设置强密码？
• 特征： 您只需要远程控制、文件传输、聊天还是系统诊断功能？
• 易用性： 设置是否简单，用户是否容易理解？
• 兼容性： 它是否适用于您的所有操作系统（Windows、 苹果（Linux、移动设备）？
• 定价： 它是否符合您当前的预算以及您未来发展的预算？
• 可靠性： 连接稳定吗？是否经常断线？
• 支持： 如果遇到问题，可以获得哪些帮助？

最终判决 

那么，您应该选择哪一个呢？我们推荐GoTo Resolve，它适合大多数企业。

虽然 RealVNC Connect 非常适合简单的远程访问，但 GoTo Resolve 提供的功能更多。

它就像一个包含所有IT工具包的软件包。

You get a strong remote control plus tools for 自动化, patch management, and a helpdesk.

我们已经对两者进行了全面测试。GoTo Resolve 可以帮助您更快地管理和解决问题。

如果您需要超越基本远程访问的全面解决方案。

GoTo Resolve 是更佳选择。

免费试用 goto resolve 阅读完整评论 gotoresolve 的替代方案

免费试用 RealVNC 阅读完整评论 RealVNC 的替代方案

RealVNC Connect 的更多内容

更多 GoTo Resolve

常见问题解答