⚡ 快速结论：
- 定价： Freshsales starts at $9/user/month vs Nimble 客户关系管理 at $24.90/user/month
- 最适合： Freshsales for sales teams that need AI-powered 自动化, Nimble CRM for small business teams focused on relationship management
- 主要区别： Freshsales offers a full AI co-pilot (Freddy AI) and built-in phone, email, and chat. Nimble CRM unifies contacts from Microsoft 365, Google Workspace, and social media into a single relationship-focused crm.
- 我们的选择： Freshsales for most users — it’s cheaper, includes a free plan for up to 3 users, and gives sales teams more automation out of the box.
Choosing between Freshsales vs Nimble CRM comes down to one 问题.
Do you need a sales-focused crm software with AI automation?
Or do you want a relationship-focused crm that unifies social and business 数据?
Both are popular customer relationship management platforms.
But they target very different users and business processes.
This comparison breaks down both tools to help you choose.
概述
本次对比涵盖价格、功能和易用性。
We also break down who each crm software works best for.
我们的信息来源包括已发布的规格说明、文档和 G2 评测。
我们的 作家 also spent hands-on time with Nimble CRM directly.
Observations on Freshsales come from documentation and review platforms.
By the end, you’ll know which crm fits your business.
Freshsales是什么？
Freshsales is an AI-powered crm software from Freshworks.
It helps sales teams manage leads, deals, and customer data.
The platform was launched in 2016 as the second major Freshworks product.
It includes built-in phone, email, chat, and SMS in a unified 收件箱.
Most users choose Freshsales for its excellent value and Freddy AI co-pilot.
It also integrates seamlessly with other freshworks products.
新鲜销售
AI-powered freshsales crm for sales teams. Includes Freddy AI lead scoring, visual sales pipelines, and a 21-day free trial. Excellent value for medium sized businesses.
Freshsales 定价
Here’s what Freshsales costs in 2026.
The platform offers a tiered pricing structure.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | $0 | Up to 3 users testing the platform |
| 生长 | 每用户每月 9 美元 | 从销售自动化开始的小团队 |
| 专业版 | 每用户每月 39 美元 | Growing sales teams needing Freddy AI |
| 企业 | 每用户每月 59 美元 | 大型销售团队有高级需求 |
Pricing verified May 2026.
免费试用： Yes, 21-day free trial across all paid tiers. No credit card required to start a new account.
退款保证： Freshworks does not advertise a standard money-back guarantee. Cancel any time during the trial without charge.
📌 笔记： Freshsales pricing has dropped significantly over the years. The Growth plan is now 2 to 3 times lower than its earlier tiers, which makes Freshsales an excellent value for small and medium sized businesses.
⚠️ 警告： Some Freshsales add ons (like extra Freddy AI sessions or extra workflows) are billed separately. Check the pricing page before you create a new account so you know what is included.
Freshsales的主要优势
Here’s what makes Freshsales worth considering:
- Freddy AI 副驾驶： Freddy AI scores leads, predicts deal risks, and suggests the next best action to close deals. It improves conversion rates by scoring leads based on behavior and profile.
- 360度客户视图： Freshsales centralizes customer data and provides a complete history of every touchpoint. Sales teams get a full timeline of customer interactions in one place.
- 可视化销售流程： Freshsales features a visual pipeline management system that uses Kanban boards. You can track deal progress and identify bottlenecks at a glance.
- 内置通信： The freshsales crm includes built-in phone, email, chat, and SMS within a unified inbox. It also connects with WhatsApp Business, Facebook Messenger, and LINE.
- 小型团队免费方案： Freshsales offers a free plan for up to 3 users with most core features included. New customers can also start a 21-day free trial across paid tiers.
- Marketing Automation Add-On: Freshsales is tightly integrated with Freshmarketer, the marketing automation software from Freshworks. You can run personalized marketing campaigns from the same platform.
我们的团队注意到了什么
Note: We haven’t had extensive hands-on time with Freshsales yet. The information here is based on Freshworks’ published documentation, the Freshsales website, and verified G2 and Capterra reviews. Users score Freshsales an average of 4.5/5 on these review platforms, citing the intuitive interface and Freddy AI as standout strengths. The most common complaint in reviews is that navigation can feel cluttered and that the platform offers fewer integrations than larger competitors.
Freshsales 的优点和缺点
✅ 优点
- Free plan for up to 3 users with most features included
- Freddy AI scores leads and suggests next best actions
- Built-in phone, email, chat, and SMS in a unified inbox
- 21-day free trial across all paid plans, no credit card required
- 24/5 support across all plans via phone, chat, and email
❌缺点
- Cluttered navigation and slow loading times reported by users
- Around 385 integrations — fewer than HubSpot or Salesforce
- Limited native connectors with third-party solutions outside Freshworks
Nimble CRM是什么？
Nimble CRM is a relationship-focused crm for small business teams.
It helps users manage contacts, deals, and follow ups in one place.
The platform is built around a unified relationship management platform model.
Nimble integrates directly with Microsoft 365 and Google Workspace.
It automagically builds rich contact records using social media insights.
Most users choose Nimble for nurturing relationships and prospecting on LinkedIn.
Nimble CRM
A smart crm that unifies contacts from Microsoft 365, Google Workspace, and social media. Built for business professionals who depend on relationship management. Includes a 14-day free trial.
Nimble CRM 定价
以下是 Nimble CRM 在 2026 年的费用。
Nimble’s pricing is simpler than most crm tools.
| 计划 | 价格 | 最适合 |
|---|---|---|
| Business Plan (annual) | 每用户每月 24.90 美元 | Small business teams paying yearly |
| Business Plan (monthly) | 每用户每月 29.90 美元 | Teams that prefer month-to-month billing |
| Extra Contact Storage | +$10/month per 10,000 | Teams that exceed the 25,000 contact limit |
Pricing verified May 2026.
免费试用： Yes, 14-day free trial. No credit card required to create a new account.
退款保证： Nimble does not advertise a refund window after the trial. Cancel any time before the trial ends to avoid charges.
📌 笔记： Nimble offers a single pricing plan that includes all features. This makes Nimble’s pricing easier to understand than tools with three or four tiers.
⚠️ 警告： Nimble CRM allows up to 25,000 contacts per nimble account. Each extra 10,000 contacts costs an additional $10 per month, so plan storage carefully if you have a large list of all your contacts.
Nimble CRM 的主要优势
Here’s what makes Nimble CRM worth considering:
- 统一关系管理： Nimble 统一联系人 想象 from Microsoft 365, Google Workspace, and social media into a single relationship management platform. No more siloed contacts spread across tools.
- 自动增强的联系人记录： Nimble automagically builds existing contact records with social and business data. The system enriches contacts with social insights and delivers valuable company information automatically.
- Nimble Prospector App： The nimble prospector lets you capture contact details from any web page or LinkedIn profile. It adds them straight to your nimble contacts without manual data entry.
- 今日页面仪表盘： The today page dashboard gives instant access to upcoming activities, deals, and engagement opportunities. It is a daily overview built for business professionals nurturing relationships.
- 群组消息： Nimble supports group messages with open and click tracking. Business plan users can send up to 1,000 group messaging emails per month.
- 管道管理： Nimble offers customizable, visual sales pipelines for tracking deals and managing people related processes. You can quickly create deals and move them through stages with drag-and-drop Kanban boards. The dashboard surfaces fresh contact insights for every open deal so reps know exactly where to focus.
- 更好的关系管理： Nimble’s better relationship management approach is built around team collaboration and long-term customer retention rather than one-shot deals. As a contact management software platform, it keeps every conversation, note, and follow-up linked to the same person.
我们的团队注意到了什么
Our writer signed up for Nimble CRM and spent several days exploring the platform. Here’s what stood out from that hands-on time:
Nimble CRM 的优点和缺点
✅ 优点
- Single pricing plan that includes all features
- Excellent contact search and communication history
- Strong Microsoft 365 and Google Workspace integration
- Nimble Prospector captures contact details from the web
- Up to 1,000 personalized group messages per month
功能对比
Ready to dive into a detailed comparison of Freshsales vs Nimble CRM? We’ll explore nine key features to help you determine which platform best suits your needs.
| 特征 | 新鲜销售 | Nimble CRM |
|---|---|---|
| 起价 | 每用户每月 9 美元 | 每用户每月 24.90 美元 |
| 免费计划 | ✅ 最多 3 位用户 | ❌ 仅限14天试用 |
| 人工智能副驾驶 | ✅ Freddy AI | ✅ 人工智能电子邮件营销 |
| 联系管理 | ✅ | ✅ With social enrichment |
| 视觉管线 | ✅ Kanban | ✅ Kanban |
| 内置电话和短信 | ✅ | ❌ |
| Microsoft 365 / Google Workspace | ✅ 基本款 | ✅ 深度集成 |
| 原生集成 | ~385 apps | ~140 apps + Zapier |
| Mobile App (iOS & Android) | ✅ | ✅ (iOS rated higher) |
| 最适合 | 销售团队 | 以关系为中心的团队 |
1. 联系人管理
Freshsales： Freshsales centralizes customer data and provides a 360-degree customer view with a complete history of every touchpoint. The platform builds a full timeline of customer interactions including emails, calls, chats, and notes. It works well for sales teams that want all communications in one record.
Nimble CRM： Nimble delivers richer contact records by pulling social and business data automatically. Each contact details record shows social profiles, mutual connections, recent posts, and company name information. This relationship management nimble approach is what makes the smart crm useful for business growth.
2. AI and Lead Scoring
Freshsales： Freddy AI offers recommendations for the next best action to close deals. It scores leads based on behavior and profile, predicts deal risks, and improves conversion rates. This is the strongest AI co-pilot in the freshsales crm at this price point.
Nimble CRM： Nimble focuses AI on email marketing and contact enrichment rather than full lead scoring. The system enriches contacts with social media insights and delivers valuable company data on the contact card. It does not match Freddy AI on scoring or deal-risk predictions.
3. 管道管理
Freshsales： Freshsales features visual sales pipelines with drag-and-drop Kanban boards. You can track deal progress, identify bottlenecks, and customize stages per pipeline. Multiple sales pipelines can run side by side for different products or regions.
Nimble CRM： Nimble offers customizable, visual pipelines for tracking deals and people related processes. The Kanban view is clean and easy to learn, but advanced sales activities 报道 is lighter than Freshsales. It is enough for 小型企业 managing a single sales pipeline.
4. Communication and Outreach
Freshsales： The freshsales crm includes built-in phone, email, chat, and SMS capabilities within a unified inbox. It also integrates with WhatsApp Business, Facebook Messenger, and LINE for omnichannel communication. Sales teams can call leads directly from the platform.
Nimble CRM： Nimble includes a unified inbox and personalized group messaging. Business plan users can send up to 1,000 group messages per month with open and click tracking. There is no built-in phone, so 嗓音 and SMS need a separate tool.
5. 工作流自动化
Freshsales： Freshsales automates repetitive tasks so sales reps can focus on selling. Sales sequences send drip emails automatically, and workflow rules trigger task creation, email alerts, or field updates. The system also supports event tracking and one-click phone dialing.
Nimble CRM： Nimble includes workflow templates and a workflow system for handling tasks systematically. Users can automate aspects of task management, create tasks for any team member, and trigger follow ups based on custom fields. Marketing automation is lighter than Freshsales.
6. 集成
Freshsales： Freshsales offers around 385 integrations and apps at the time of writing. It connects with Google, Microsoft 365, Slack, and Zoom and integrates seamlessly with other freshworks products like Freshdesk and Freshmarketer. Native connectors with third-party solutions outside Freshworks remain limited.
Nimble CRM： Nimble integrates directly with Google Workspace and Microsoft 365 with two-way contact sync (Microsoft is two-way, Google is one-way). It can integrate with over 140 SaaS applications and social media platforms but requires Zapier or 帕布利 for many connections. Nimble integrates well where it matters most for relationship management.
7. 报告和分析
Freshsales： Freshsales provides around a dozen predefined sales reports that are fully customizable. Reports cover team performance, revenue forecasting, sales activities, and AI insights from Freddy AI. The reports help managers track closing deals at every stage of sales pipelines.
Nimble CRM： Nimble’s reporting is lighter and focused on contact engagement and pipeline value. Analytics highlight areas of potential improvement and tracking dollars per stage. It is enough for nurturing relationships but is not designed for tracking large sales activities programs.
8. Prospecting and Lead Capture
Freshsales： Freshsales offers web forms, sales lead tracking, and event tracking to capture inbound leads. Smart AI Agents qualify leads automatically and route them to the right rep. The platform is built for inbound and outbound sales motions equally.
Nimble CRM： The nimble prospector grabs contact details from any website or LinkedIn page and adds them to nimble contacts in seconds. Web Forms capture website visitors, and enrichment credits give users instant access to extra contact details. This is the strongest sales intelligence feature for outbound prospecting.
9. 移动应用和辅助功能
Freshsales： Freshsales offers a mobile app for iOS and Android that supports offline access and call logging. The app mirrors most desktop features and works for sales reps in the field. App stores list it across both Apple and Google.
Nimble CRM： Nimble CRM is accessible from anywhere via mobile apps for iOS and Android. The mobile app for nimble crm has received better reviews on iOS than Android. The browser extension is the most loved part of the nimble app for daily prospecting.
⚠️ 警告： Some Nimble integrations depend on social media APIs that have changed over time. If LinkedIn or X is critical to your workflow, test the connection before you commit to a paid plan.
定价与成本
让我们来并排比较一下这些定价方案。
| 计划 | 新鲜销售 | Nimble CRM |
|---|---|---|
| 自由的 | $0（最多 3 位用户） | ❌ |
| 免费试用 | 21天 | 14天 |
| 入门计划 | 9美元/用户/月（增长） | $24.90/user/month (annual) |
| 中期计划 | 39美元/用户/月（专业版） | — |
| 最高计划 | 59美元/用户/月（企业版） | — |
Freshsales： Freshsales is by far the cheaper crm. The free plan covers up to 3 users with most features, and the Growth plan starts at $9/user/month. For small business teams on a tight budget, this is excellent value.
Nimble CRM： Nimble’s pricing is on the cheaper end of the relationship-focused crm market but still costs more than Freshsales Growth. The single business plan keeps things simple, but there is no free tier. Nimble’s pricing makes sense if you value contact enrichment over raw cost.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 预算紧张 | 新鲜销售 | Free plan + $9 entry tier |
| Built-in phone & SMS | 新鲜销售 | Native phone, email, chat, SMS |
| Relationship focused crm | Nimble CRM | Auto-enriches contact records |
| Microsoft 365 / Google Workspace power user | Nimble CRM | Two-way contact sync |
| AI 领先评分 | 新鲜销售 | Freddy AI predicts deal risk |
| LinkedIn潜在客户开发 | Nimble CRM | Nimble Prospector 浏览器扩展 |
| 适合初学者 | 新鲜销售 | Intuitive interface, free trial |
💰 您的预算
Freshsales wins on raw cost. The free plan covers up to 3 users, and the entry-level paid plan is $9/user/month — almost three times cheaper than Nimble’s $24.90 starting price.
🔌 您的技术栈
If you live in Microsoft 365 or Google Workspace and depend on social media research, Nimble integrates more deeply. If you also use Freshdesk or Freshmarketer, Freshsales is the better fit because of seamless freshworks products integration.
📝 您的销售流程
Outbound sales teams running drip campaigns and SMS will get more out of Freshsales. Consultants and small business teams running people related processes for nurturing relationships will get more out of Nimble.
🎓您的经验水平
Freshsales has an intuitive interface but the platform can feel overwhelming on first login. Nimble’s clean interface and single plan are easier for first-time crm software users.
🆓 免费试用和演示
Freshsales offers a 21-day free trial across all paid plans. Nimble offers a 14-day free trial. Either way, no credit card required to test before you buy.
🛟 支持选项
Freshsales provides 24/5 support across all plans via phone, chat, and email. Nimble support is mostly email and knowledge base, with chat during business hours.
🔒 Data Privacy and 安全
Both platforms encrypt data in transit and at rest. Freshsales is part of a publicly traded company (Freshworks) which gives some buyers extra comfort on long-term security commitments.
切换指南
已经在使用这些工具之一了吗？如果您切换到其他工具，以下是您可能遇到的情况。
🔄 Switching from Freshsales to Nimble CRM?
✅ 你将获得：
- Auto-enriched contact records with social media insights
- Deeper Microsoft 365 and Google Workspace contact sync
- Nimble Prospector browser extension for LinkedIn prospecting
❌ 你会失去什么：
- Free plan and the cheaper $9/user Growth tier
- Built-in phone, SMS, and Freddy AI lead scoring
- Tight integration with other freshworks products
📋 如何切换：
- Export contacts, deals, and notes from Freshsales as CSV
- Create a new account at Nimble and start the 14-day free trial
- Import the CSV and connect Microsoft 365 or Google Workspace for contact sync
🔄 Switching from Nimble CRM to Freshsales?
✅ 你将获得：
- Free plan for up to 3 users and a much cheaper entry tier
- Freddy AI lead scoring, deal-risk predictions, and next-best-action suggestions
- Built-in phone, SMS, chat, and WhatsApp Business in a unified inbox
❌ 你会失去什么：
- Auto-enriched social and business data on every contact
- Nimble Prospector 浏览器扩展
- The simplicity of a single-plan crm
📋 如何切换：
- Export your nimble contacts and deals from the Nimble account as CSV
- Create a new account at Freshsales (free or 21-day free trial)
- Import contacts and connect email, calendar, and Freshmarketer if you have it
我们的评测没有涵盖的内容
This comparison focused on small and medium sized businesses using these tools for everyday sales and marketing. We didn’t test enterprise SSO, custom data residency, or large-scale API throughput. We also didn’t deeply test every Nimble integration, since many depend on Zapier or third-party syncing tools that change over time. If you manage 50+ users or run a regulated industry, your priorities may differ from what we’ve covered.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 新鲜销售 |
| 🚀 核心功能 | 新鲜销售 |
| 🤖人工智能能力 | 新鲜销售 |
| 📞 通信工具 | 新鲜销售 |
| 👥 Contact Enrichment | Nimble CRM |
| 🔌 Microsoft 365 / Google Workspace | Nimble CRM |
| 👶 易用性 | 新鲜销售 |
| 🏆 总冠军 | 新鲜销售 |
🏆 WINNER: FRESHSALES
Freshsales wins 5 out of 7 categories.
最适合： Small and medium sized businesses, sales teams that need AI automation, and anyone who already uses freshworks products.
Freshsales and Nimble CRM are two very different products. Freshsales is a sales-first crm software with built-in communications and Freddy AI. Nimble is a relationship management platform that enriches contacts with social and business data automatically.
Nimble CRM is excellent for business professionals who depend on personal outreach and LinkedIn prospecting. The unified relationship management platform model is the perfect crm for consultants and tiny teams.
However, if you need broader sales features and lower pricing, Freshsales is the better choice. The free plan, $9 Growth tier, and Freddy AI together make it the safer pick for most sales teams.
Freshsales 的更多比较
Here’s how Freshsales stacks up against other crm software competitors:
Freshsales 在以下方面胜出： Cheaper paid tiers, built-in phone and SMS in the unified inbox, tighter integration with other freshworks products like Freshdesk.
HubSpot 在以下方面胜出： Wider marketplace of native add ons, deeper marketing automation tools, larger ecosystem of partner agencies and educational content.
Freshsales vs Zoho 客户关系管理
Freshsales 在以下方面胜出： Cleaner UI, faster setup for sales teams, stronger built-in AI co-pilot via Freddy AI for closing deals.
Zoho CRM 的优势在于： Bigger ecosystem of bundled apps, more customization options, and broader options for marketing and finance modules.
Freshsales vs 管道驱动
Freshsales 在以下方面胜出： Free plan availability, built-in phone and SMS, AI insights from Freddy AI included on higher tiers.
Pipedrive 获胜： Sharper visual sales pipeline focus, simpler learning curve for tiny teams, faster pipeline customization for tracking deals.
Freshsales 在以下方面胜出： Far cheaper pricing, faster onboarding, intuitive interface that small business teams can pick up without consultants.
Salesforce 的优势在于： Massive third-party ecosystem, deeper customization for big enterprise teams, broader AppExchange marketplace.
Nimble CRM 的更多比较
Here’s how Nimble CRM stacks up against other crm tools competitors:
Nimble CRM 赢得以下奖项： Auto-enriched contact records with social media data, simpler single-plan pricing, deeper Microsoft 365 contact sync.
HubSpot 在以下方面胜出： Free CRM tier with no contact limit at the start, broader marketing automation, larger learning resource library.
Nimble CRM 与 Nimble CRM 的比较 胶囊客户关系管理
Nimble CRM 赢得以下奖项： Stronger nimble prospector browser extension, richer social insights on every contact card, group messaging at higher volume.
Capsule CRM 的优势在于： Cheaper entry tier, simpler reporting, lighter feature set that small business owners learn faster.
Nimble CRM 赢得以下奖项： Better contact enrichment, cleaner today page dashboard, faster setup for solo founders and consultants.
Insightly 在以下方面胜出： Stronger project management tools, more advanced workflow automation, deeper integration with QuickBooks 用于计费。
Nimble CRM 与 Nimble CRM 的比较 民间
Nimble CRM 赢得以下奖项： More mature feature set, stronger Microsoft 365 sync, better reporting for tracking dollars and revenue.
民间获胜理由： Sleeker modern interface, lighter setup for tiny teams, fresher takes on contact management for early-stage startups.
常见问题解答
Freshsales是CRM系统吗？
Yes. Freshsales is a cloud-based AI-powered crm from Freshworks. It helps businesses manage sales pipelines, customer interactions, and marketing campaigns from a single platform.
Nimble每月费用是多少？
Nimble’s pricing is $24.90 per user per month if you pay annually, or $29.90 per user per month if billed monthly. The single business plan includes most features and 25,000 contacts per nimble account.
Nimble CRM 能做什么？
Nimble crm is a relationship-focused crm. It unifies contacts from Microsoft 365, Google Workspace, and social media, then enriches every contact with social and business data so you can drive business growth through better follow ups.
Freshsales有哪些优势？
The biggest advantages are excellent value, Freddy AI lead scoring, and built-in phone, email, chat, and SMS in a unified inbox. Freshsales also offers a free plan for up to 3 users and a 21-day free trial across paid tiers.
那就是 最佳CRM软件 适用于小型企业吗？
For most small businesses, Freshsales is the better starting point because of the free plan and the $9/user Growth tier. Nimble is the perfect crm if you spend most of your day in Microsoft 365 or Google Workspace and need contact enrichment with social media insights.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 