Feeling swamped trying to pick the right 客户关系管理? You’re not alone.
Juggling leads and customer info can get messy, right? You need a system, but which one?
Imagine losing a big sale because you missed a follow-up.
让我们来分析一下 新鲜销售 客户关系管理 vs Bitrix24. We’ll look at the key features and see which one shines.
Think of this as your quick guide to making the best choice for your business.
概述
We dove deep, folks. Our team spent weeks testing both Freshsales 客户关系管理 和 Bitrix24。
We explored every feature, from lead tracking to 报告, to give you an accurate, hands-on comparison.
新鲜销售 客户关系管理 might be the one for you. Its intuitive interface makes it an excellent choice.
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- 联系人管理
- Deal Tracking
- 报告和分析
Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.
定价： It has a free trial. The premium plan starts at $49/month.
主要特点：
- 客户关系管理
- 项目管理
- 通讯工具
什么是 Freshsales CRM？
Think of Freshsales 客户关系管理 as your sales buddy.
It helps you track leads and close deals faster.
It’s built to be easy to use so that you can get started immediately.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
我们的观点
对于注重易用性和价格实惠的企业来说，Freshsales CRM 是一个不错的选择。它能让你轻松上手 CRM，无需经历漫长的学习过程。
主要优点
- 用户友好界面 易于导航和学习。
- 内置电话和电子邮件： 直接从平台与客户联系。
- 人工智能洞察： 获得有用的建议和预测。
- 价格实惠： 提供免费计划和有竞争力的付费计划。
定价
- 增长 + 500 个营销联系人：每位用户每月 9 美元。
- Pro + 500 个营销联系人：每位用户每月 39 美元。
- 企业 + 500 个营销联系人：每位用户每月 59 美元。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Bitrix24？
Bitrix24 is more than just a 客户关系管理.
It’s a complete business suite that handles sales, projects, and communication.
Think of it as your all-in-one workspace.
此外，探索我们最喜欢的 Bitrix24 替代品…
我们的观点
准备好掌控您的项目并提高团队的工作效率了吗？Bitrix24 为您提供卓越的项目管理所需的工具，在全球拥有超过 1000 万用户。
主要优点
- 功能丰富的 CRM： 管理您的联系人、交易和销售渠道。
- 综合项目管理： 规划、跟踪并轻松协作项目。
- 内置通讯工具： 平台内的聊天、视频会议和文件共享。
- 网站建设者：无需任何编码即可创建登录页面和网站。
- 移动应用程序： 随时随地访问您的工作。
定价
- 基本的：每个组织每月 49 美元，5 个用户。
- 标准：每个组织每月 99 美元，50 个用户。
- 专业的：每个组织每月 199 美元，100 个用户。
- 企业：每个组织每月 399 美元，250 个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
This section is where we look closer at what each platform actually offers.
We break down the details so you can clearly see the differences. Let’s compare the most important features right now.
1. Core CRM Focus
- 新鲜销售 客户关系管理: This is a core crm tool, built for your sales team. It focuses tightly on lead management, contacts, and moving deals through the sales funnel. It is a simple crm that lets you manage sales activities very well.
- Bitrix24： This is an all in one platform, not just a simple crm. While it handles contact management and customer relationship management, it also includes many features for other parts of your company.
2. AI and Automation
- Freshsales CRM： Freshworks gives you Freddy AI. This gives you AI-powered insights and scores your leads. You can easily create automated workflows and use strong workflow 自动化 features to automate tasks in a few seconds.
- Bitrix24： It offers strong automation features across the entire platform. You can automate tasks and task management. However, its automation features are spread across sales and internal communications, not just sales.
3. Pricing Structure
- Freshsales CRM： Its pricing is mostly on a per-user basis. This means you pay for each person using the system. You can get a free trial without a credit card required, which is nice for 小型企业.
- Bitrix24： Bitrix24 offers a popular free plan.9 Its paid plans often start as a flat fee for a set number of users. If you need unlimited users, you will need one of their highest professional plan options.
4. Collaboration & Communication
- Freshsales CRM： It has some collaboration tools, but its main focus is on sales activities and external communication. It does not have strong internal communications or file sharing features built-in.
- Bitrix24： This is a true communications platform. It includes group chats, an employee directory, and strong internal communications tools. It’s a unified platform designed for remote teams to collaborate and upload files easily.
5. Project Management
- Freshsales CRM： Managing projects is not a main feature. It offers basic task management linked to sales activities, but no dedicated project tools.
- Bitrix24： Bitrix24 excels at managing projects. It includes advanced features like kanban boards and Gantt charts. It is built to handle both customer relationships and all your company’s tasks.
6. User Interface (UI) and Onboarding
- Freshsales CRM： The user interface is clean and incredibly easy to use. Onboarding new users is quick. You can create a new account and manage contacts in a few seconds.
- Bitrix24： It has many features, so the UI can feel overwhelming. While powerful, the learning curve is steeper for new users, even with support resources.
7. Marketing Tools
- Freshsales CRM： It includes strong marketing campaigns and built-in email features. It offers marketing automation as part of the Freshsales Suite, which connects to other Freshworks products.
- Bitrix24 Crm: It offers tools like web forms and landing pages for lead generation. It is designed for sales and marketing to work together on one site properly.
8. Scalability and Target User
- Freshsales CRM： Excellent value for small businesses and is built to scale up to medium sized businesses. Its per user basis pricing can get costly for huge companies.
- Bitrix24： Its free plan is great for smaller businesses. Its structure is better suited for medium sized businesses that need an all in one platform for many different aspects of the company.
9. Security and Data
- Freshsales CRM： It focuses on high 安全 standards for customer data and provides secure connection. The site will often show a verification successful waiting message.
- Bitrix24： Bitrix24 provides robust security and can be hosted on-premise, offering more control over customer data. It also states compliance with European Union data standards.
选择 CRM 软件时要注意什么？
- Company Structure Fit: Does the CRM match your company structure and processes?
- Sales Pipeline Visibility: Does it give a clear view of your entire sales pipeline?
- Mobile Apps Quality: Are the mobile apps useful for working on the go?
- 报告与分析： Can you easily generate reports and connect with Google Analytics?
- Integration Ecosystem: Does it support necessary add-ons or connect easily with platforms like Zoho CRM?
- Inbound Management: How well does it handle inbound inquiries and your contact center?
- Customer Journey: Does it help manage the full customer journey, from lead to customer?
- Product Catalog: Can you manage your product catalog easily within the system?
- 定制选项： Does it offer strong customization options for web forms and fields?
- UI/UX Review: Is the browser interface and activity stream intuitive to use?
- Security & Verification: Does the website show clear security protocols and respond quickly to human verification?
最终裁决
So, which one wins? After testing both, we picked Freshsales CRM.
It’s just easier to use. Plus, its AI helps you find the best leads. Look, if you need a full business suite, Bitrix24 is okay.
But for sales? Freshsales is better. We’ve done the work, so you don’t have to.
You want to close more deals.
Freshsales can help you do that. Trust us; it’s a solid choice for most sales teams.
You’ll spend less time figuring things out and more time selling. That’s the point.
Choosing the right CRM can affect your sales. Freshsales gives you the best chance of success.
Freshsales CRM 的更多信息
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具。
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
Bitrix24 的更多内容
以下是 Bitrix24 与这些软件解决方案的简要比较：
- Bitrix24 与 Pipedrive 对比: Bitrix24 提供包括 CRM 和项目管理在内的综合套件，而 Pipedrive 则专注于直观的可视化销售渠道管理。
- Bitrix24 与 GoHighLevel 对比Bitrix24 就像一个大型办公套件。它不仅有 CRM，还有团队沟通和管理项目的工具。如果你需要在一个地方实现多种功能，它就很适合你。GoHighLevel 更侧重于销售和市场营销。
- Bitrix24 与 Keap: Bitrix24 提供广泛的协作和 CRM 功能，而 Keap 则擅长营销自动化和详细的销售流程管理。
- Bitrix24 与 ActiveCampaign 对比: Bitrix24 是一款功能广泛的商业套件，而 ActiveCampaign 则专注于高级营销自动化、电子邮件营销活动和潜在客户培育。
- Bitrix24 与 Hubspot: Bitrix24 为业务运营提供了丰富的功能，但通常学习难度较大；HubSpot 则提供用户友好、集成的营销、销售和服务平台。
- Bitrix24 与 Clickfunnels 对比: Bitrix24 是一个带有 CRM 的综合业务管理系统；ClickFunnels 主要是一个用于构建销售渠道和登陆页面的工具。
- Bitrix24 与 Folk 对比: Bitrix24 是一个涵盖各种业务功能的全方位平台；Folk 是一个更专注、更具协作性的联系人管理系统。
- Bitrix24 与 即刻: Bitrix24 提供广泛的商业工具，包括 CRM；Instantly 专注于自动冷电子邮件推广和销售节奏。
- Bitrix24 与 点击: Bitrix24 是一个 CRM、项目管理和协作的集成平台；ClickUp 是一个具有可定制视图的多功能工作管理工具。
- Bitrix24 与周一对比: Bitrix24 通过 CRM 提供广泛的业务解决方案；Monday CRM 为项目和客户管理提供高度可视化和可定制的工作流程。
- Bitrix24 与 Capsule: Bitrix24 是一个功能丰富的平台，具有 CRM、任务管理和协作功能；Capsule CRM 是一个更简单、更精简的联系人和销售渠道管理器。
- Bitrix24 与 Insightly: Bitrix24 是一款综合性商业套件，具有强大的协作和项目工具；Insightly 是一款具有集成项目管理功能的 CRM，通常受到小型企业的青睐。
- Bitrix24 与 Freshsales 对比: Bitrix24 除了 CRM 之外还提供广泛的业务功能；Freshsales CRM 是一个以销售为中心的平台，具有 AI 驱动的洞察力，可用于潜在客户和交易管理。
- Bitrix24 与 Salesforce: Bitrix24 为各种规模的企业提供一体化解决方案，包括 CRM；Salesforce 是一款领先、高度可定制、可扩展的企业级 CRM，具有广泛的功能。
常见问题
Is Freshsales CRM better than Bitrix24 for a small sales team?
Yes, Freshsales CRM often proves more efficient for small sales teams. Its user-friendly interface and AI-powered lead scoring simplify the sales process, while Bitrix24’s broad features can be overwhelming for smaller teams.
Can I integrate MailChimp with both Freshsales CRM and Bitrix24?
Yes, both platforms offer MailChimp integration. Freshsales CRM typically provides smoother integration focused on sales and marketing alignment. Bitrix24’s integration is part of its broader platform connectivity.
Which CRM has better mobile access, Freshsales CRM or Bitrix24?
Freshsales CRM generally has a more streamlined and responsive mobile app focusing on core sales tasks. Bitrix24’s mobile app offers extensive functionality but can be resource-intensive and less intuitive.
Does Bitrix24 offer project management tools in addition to CRM?
Bitrix24 includes robust project management tools, unlike Freshsales CRM, which primarily focuses on sales. This makes Bitrix24 suitable for businesses needing integrated project and sales management.
Which CRM is more straightforward for onboarding a new sales representative?
Freshsales CRM typically makes it easier to onboard new sales reps. Its intuitive UI and focused sales features reduce the learning curve. Bitrix24’s comprehensive suite requires more training and time to master.
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