选择正确的 客户关系管理 很艰难，对吗？
You’re looking at Folk vs Capsule 客户关系管理, and honestly, it’s confusing.
You need something that works for you, not just some fancy features.
好消息！
We’re breaking down Folk vs Capsule 客户关系管理 in plain English.
No fluff, just the info you need to 制作 a smart decision in 2025.
概述
We’ve spent weeks diving into both Folk and Capsule 客户关系管理.
Our team rigorously tested each platform, exploring its features, usability, and real-world performance.
This hands-on experience forms the basis of our comparison.
It excels at managing 10,000 contacts and building relationships. It has powerful automation.
定价： It has a free trial. The premium plan starts at $20/month.
主要特点：
- Sales pipelines
- Advanced reports
- Android app
Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.
定价： It has a free trial. Paid plan starts at $18/month
主要特点：
- 联系人管理
- 销售管道管理
- Project Boards
什么是民俗？
Folk is a modern 客户关系管理. It’s built for teams.
它可以帮助您管理联系人。使用起来非常简单。
It’s all about collaboration.
此外，请探索我们最喜爱的民间替代品...
我们的观点
It excels at managing 10,000 contacts and building relationships. It has powerful automation that some businesses need.
主要优点
- 管理 10,000 个联系人。
- 连接五个电子邮件账户。
- 未提及保修。
定价
所有计划均按年计费。
- 标准:$20/会员/月。
- 优质的:$40/会员/月。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Capsule CRM？
Now, let’s discuss Capsule 客户关系管理.
It’s simpler than Salesforce and designed for small —to medium-sized businesses.
它是一款简洁、易用的工具，专注于客户关系管理的核心任务。
它可以帮助你管理联系人、跟踪销售情况并保持条理清晰。
此外，探索我们最喜欢的 Capsule alternatives…
我们的观点
It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.
主要优点
- 简单的联系人管理。
- 轻松跟踪销售渠道。
- 与许多应用程序集成。
- 可定制字段可用。
- 可随时随地访问的移动应用程序。
定价
- ,” “plano de projeto” ou “calendário de conteúdo”).：每位用户每月 18 美元。
- 生长：每位用户每月 36 美元。
- 先进的：每位用户每月 54 美元。
- 最终的：每位用户每月 72 美元。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
This comparison evaluates Folk, a specialized platform for customer relationship management that helps 小型企业 nurture real relationships.
Capsule CRM, a lightweight, highly focused crm solution popular among small businesses for its ease of use and robust contact management system.
This feature comparison will clarify which solution is better for dedicated relationship tracking versus streamlined contact and sales pipeline management.
1. Core Focus and Goal
- 民间: The primary goal is relationship intelligence and helping users build genuine connections and nurture real relationships across different use cases. It acts as a lightweight tool focused on the human side of sales to close winning deals.
- 胶囊: The focus is on providing a simple, robust contact management system and pipeline visibility. It aims to be an easy-to-use crm solution built for quick adoption and minimal complexity for small businesses.
2. Contact Management and Organization
- 民间: Excels at helping users organize contacts effectively, offering flexible tagging and features to quickly add contacts via its chrome extension. It is built for personalized contact management and tracking every phone calls and touchpoint with the same person.
- 胶囊: Provides robust contact management system integrated with communications. Its strength lies in centralized tracking of customer interactions, emails, and history for the same person, ensuring clear communication across the team.
3. Sales Pipeline and Deal Management
- 民间: Provides a simple visual sales pipeline to track deals and help users close winning deals quickly. It excels in using personalized communication and set reminders to drive the deal forward.
- 胶囊: Offers multiple sales pipelines and highly customizable visibility. It is designed for clear tracking throughout the sales process and maximizing efficiency within the sales cycle.
4. Automation and Workflow
- 民间: Offers simple email 自动化 and tools to set reminders. Automation is minimal and generally focused on assisting individual users and simplifying follow-ups. Project management features are basic.
- 胶囊: Provides workflow automation centered around the sales and 商业 processes. It includes features to set automated tasks, track milestones, and manage the workflow of project management tasks associated with deals.
5. Customization and Data Flexibility
- 民间: Highly flexible for individual use cases and personalized outreach. Users can easily organize contacts and customize views without complex IT intervention. It is ideal for individuals who want a simple, personalizable crm solution.
- 胶囊: Offers good customization options via custom fields and customizable sales tracks. It focuses on adapting the sales process to the business processes of small businesses rather than broad organizational functions.
6. Email and Communication Tracking
- 民间: Primarily relies on a chrome extension to automatically sync communications from existing email platforms. It makes it easy to track the history of the same person from various sources.
- 胶囊: Offers native, deeper email integration that pulls communications directly into the contact management record, offering a clear history of customer interactions and communications with the same person.
7. Pricing and Target Market
- 民间: Targets individuals and small businesses who prioritize networking and relationship nurturing. It offers a free version and low-cost paid plans, with pricing often structured per tier rather than strictly per user.
- 胶囊: Targets small businesses and mid-sized teams looking for streamlined sales tools. It offers a free version and straightforward, capsule crm cost per user pricing is in its paid tiers.
8. Ecosystem and Integrations
- 民间: Relies heavily on its chrome extension and third party integrations to provide full functionality. It is highly effective at pulling contact management data from other tools and La machine.
- 胶囊: Offers a strong list of crm solutions integrations, particularly with 会计 software and email marketing providers, making it a robust, interconnected system for the sales process.
9. Customer Support and Resources
- 民间客户关系管理: Relies on online support and a knowledge base. It is a modern crm platform designed for intuitive use, minimizing the need for constant support.
- 胶囊: Offers dedicated customer relationship management support channels and an extensive capsule crm review section on its website. Its ease of use is often highlighted in the capsule crm review.
What to Look For in a CRM Software?
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. Can it’s crm features grow with your business?
- Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! 它能与现有工具连接吗？
- 报告: Can you easily track key metrics?
- 移动可访问性： Is it usable on the go?
- 支持： Does the vendor offer reliable assistance?
- Training: Is there adequate training and onboarding?
- Die 9 besten Lernmanagement-Softwares (LMS) für 2025 15: How well does it protect your customer data?
- Industry Specifics: Does it cater to your industry’s needs (Our Pick)
最终裁决
那么，哪一个会获胜？
For most folks, especially startups, we lean towards Folk.
It’s just easier to use.
Plus, it’s great for keeping track of people and building those important customer relationships.
Capsule CRM is solid for sales, but Folk’s simple design and good 客户支持 make it a better fit for many.
We’ve used both, and Folk feels more modern and user-friendly.
Trust us; it’ll save you time and headaches.
更多民俗
以下是 Folk 与这些软件解决方案的简要比较：
- Folk vs GoHighLevel: Folk 强调协作式联系人组织和易用性，而 GoHighLevel 则是一个全面的销售和营销平台，具有强大的自动化和潜在客户生成功能。
- Folk vs Pipedrive: Folk 专注于用户友好型联系人管理和定制，而 Pipedrive 则擅长为销售团队提供可视化销售管道管理。
- Folk vs Keap: Folk 为联系人管理提供了一个简单的协作界面，而 Keap 则提供了强大的销售和营销自动化功能，并具有广泛的自定义功能。
- Folk vs ActiveCampaign: Folk 提供用户友好的协作式联系人管理系统，而 ActiveCampaign 则拥有强大的营销自动化、细分和详细分析功能。
- Folk vs Clickfunnels: Folk 是一款联系人管理 CRM，而 ClickFunnels 则是一款销售漏斗生成器，用于创建登陆页面和自动销售流程。
- 民间与即时: Folk 侧重于联系人管理和充实；Instantly 则专门从事自动化冷门电子邮件营销活动和大批量外联销售。
- Folk vs ClickUp: Folk 是一个专门的联系人关系管理工具，而 ClickUp 则是一个集项目管理、任务跟踪和 CRM 功能于一身的工作空间。
- 民谣对周一: Folk 提供了一个简单的协作联系系统，而 Monday CRM 则提供了高度可定制的可视化工作流程和强大的团队协作功能。
- 民间与胶囊: Folk 是一款用于管理联系人的现代化、可定制的 CRM；Capsule CRM 则是一款简化的联系人管理器，主要侧重于跟踪销售机会。
- 民间与洞察: Folk 是一种直接的协作式联系人管理解决方案；Insightly 则是一种更强大的 CRM，具有先进的销售管道和项目管理功能。
- Folk 与 Freshsales CRM: Folk 侧重于直观的关系管理和可视化管道；Freshsales 提供全面的 CRM，具有先进的自动化功能和深入的销售报告。
- Folk vs Salesforce: Folk 是一款用户友好型 CRM，适用于简单的关系管理，而 Salesforce 则是一款高度可定制、可扩展、复杂且功能丰富的企业级 CRM。
- Folk 与 Zendesk: Folk 优先为小型团队提供简单、协作式的联络管理，而 Zendesk 则是一个全面的客户服务平台，侧重于票务和支持。
Capsule CRM 的更多信息
以下是 Capsule CRM 与这些软件解决方案的简要比较：
- Capsule CRM vs Pipedrive: Capsule CRM 为管理联系人和销售提供了一个简单的解决方案，而 Pipedrive 则是一个可视化的销售管道管理工具。
- Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
- Capsule CRM vs Keap: Capsule CRM 专注于简单、经济的联系人和销售跟踪；Keap 提供广泛的营销和销售自动化功能，但通常成本较高。
- Capsule CRM vs ActiveCampaign: Capsule CRM 提供可靠的联系人和管道管理，而 ActiveCampaign 则提供强大的营销自动化、电子邮件营销活动和高级细分功能。
- Capsule CRM vs Hubspot: Capsule CRM 是一款用户友好、经济实惠的 CRM，用于管理客户互动；HubSpot 提供大量营销、销售和服务工具，有免费和可扩展的付费选项。
- Capsule CRM vs Clickfunnels: Capsule CRM 是一款管理客户关系的工具；ClickFunnels 则专门用于构建销售漏斗和优化转换流程。
- Capsule CRM 与 Folk: Capsule CRM 是一个简单的联系人管理解决方案，而 Folk 则强调协作式联系人组织，并利用现代功能加以丰富。
- Capsule CRM 与 Instantly: Capsule CRM 侧重于一般联系人和销售管理；Instantly 则专为自动冷启动电子邮件和销售参与而定制。
- Capsule CRM vs Clickup: Capsule CRM 是一个专门的 CRM 解决方案，而 ClickUp 则是一个多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- Capsule CRM 与 Monday CRM: Capsule CRM 提供简单的联系人和销售管道管理；Monday CRM 提供高度可定制的可视化工作流程和广泛的团队协作功能。
- Capsule CRM 与 Insightly: Capsule CRM 侧重于易用性和联系人跟踪，而 Insightly 则提供更全面的 CRM 和高级项目管理功能。
- Capsule CRM vs Freshsales CRM: Capsule CRM 优先考虑销售和联系人管理的简便性，而 Freshsales CRM 则提供更强大的销售平台，具有人工智能驱动的洞察力和高级分析功能。
- Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
- Capsule CRM vs Zendesk: Capsule CRM 专注于销售和客户关系管理，而 Zendesk 主要是一个客户服务平台，擅长票务和支持解决方案。
常见问题
Which CRM is better for a small startup, Folk or Capsule CRM?
For most small startups, Folk is likely the better option. Its user-friendly interface and strong focus on customer relationships make it easy to adopt. Capsule CRM is powerful for sales, but Folk’s simplicity is ideal when you’re just starting out.
Does Folk or Capsule CRM offer better customer support?
Folk generally offers more responsive 客户支持 through email and chat. While Capsule CRM provides support via email and a knowledge base, Folk’s quick response times are a notable advantage, especially when you need help fast.
How does Folk compare to Capsule CRM in terms of ease of use?
Folk is known for its modern and intuitive interface, making it very easy to use. Capsule CRM, while functional, has a more traditional design that some users might find less straightforward. Folk’s 易于使用 is a key selling point.
Can Folk or Capsule CRM effectively manage customer relationships?
Folk is particularly strong in managing customer relationships, with detailed contact profiles and interaction tracking. Capsule CRM focuses more on sales pipeline management. Both can manage relationships, but Folk prioritizes it.
Which CRM system offers better integration with other tools?
Folk integrates well with popular apps like Google Workspace and social media, making it a flexible 客户关系管理系统. Capsule CRM offers integrations with email and 会计 tools, but Folk’s range is broader, offering more versatility.
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