选择正确的 客户关系管理 is like choosing a superpower, right?
You need one that fits your team, not some fancy chart.
But, Creatio vs Bitrix24? Which one?
They both seem awesome, but which one actually makes your life easier?
You’re stuck comparing features, trying to figure out if it’s worth the price.
Don’t worry. We’re going to break down Creatio vs Bitrix24. We’ll look at the real stuff, like how easy it is to use and if it’ll actually boost your sales.
概述
We’ve spent countless hours diving deep into both Creatio and Bitrix24.
Our team tested every feature, ran real-world scenarios, and analyzed user feedback.
This comparison reflects our hands-on experience and data-driven insights.
Boost sales by 30% with Creatio’s 自动化 tools. Start your journey today!
定价： 它提供免费试用。高级计划起价为每月 25 美元。
主要特点：
- 无代码平台。
- 工作流自动化。
- Omnichannel Marketing.
Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.
定价： It has a free trial. The premium plan starts at $49/month.
主要特点：
- 客户关系管理
- 项目管理
- 通讯工具
什么是 Creatio？
Think of Creatio as a super-flexible 客户关系管理.
It’s built for folks who want to customize everything.
You get tools to automate workflows and boost sales.
It’s strong for mid-sized to big companies.
此外，探索我们最喜欢的 创建 CRM 替代方案…
主要优点
Creatio 有一些突出的优点。它能帮助你更快、更好地完成工作。
- 无代码自由： 快速构建应用程序。轻松更改工作流程。无需编码！
- 提高效率： 自动化任务。这将解放您的团队。
- 360°客户视图： 一站式查看所有客户信息，更好地了解他们。
- AI智能帮助： 使用人工智能进行预测。帮助做出明智的商业选择。
- 集成模块： 集销售、营销和服务于一体，一切尽在一处。
定价
所有计划均按年计费。
- 生长： 每月 25 美元。
- Remaker AI contre Gemini : 每月 55 美元。
- 无限： Reply io vs Smartlead: Aumente suas vendas em 2025? 9
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Bitrix24？
Bitrix24 does a lot. CRM, project management, and even website building.
It’s a great choice for small to medium businesses.
此外，探索我们最喜欢的 Bitrix24 替代品…
我们的观点
准备好掌控您的项目并提高团队的工作效率了吗？Bitrix24 为您提供卓越的项目管理所需的工具，在全球拥有超过 1000 万用户。
主要优点
- 功能丰富的 CRM： 管理您的联系人、交易和销售渠道。
- 综合项目管理： 规划、跟踪并轻松协作项目。
- 内置通讯工具： 平台内的聊天、视频会议和文件共享。
- 网站建设者：无需任何编码即可创建登录页面和网站。
- 移动应用程序： 随时随地访问您的工作。
定价
- 基本的：每个组织每月 49 美元，5 个用户。
- 标准：每个组织每月 99 美元，50 个用户。
- 专业的：每个组织每月 199 美元，100 个用户。
- 企业：每个组织每月 399 美元，250 个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
选择正确的 客户关系管理 is a defining part of establishing long-lasting relationships with customers, maximizing efficiency, and scaling your business environment.
The following detailed comparison of Creatio CRM vs Bitrix24 focuses on core features to help you determine which platform to automate workflows and sales processes for your unique company structure.
1. Low-Code vs All-in-One Platform
- Creatio is renowned for its low code platform, Studio Creatio, granting citizen developers a maximum degree of freedom to build applications and automate industry workflows with no code tools.
- Bitrix24 presents itself as an all in one platform that unifies CRM applications, project management tools, task management, and a communications platform for remote teams, making it incredibly easy for 小型企业 to start with a single platform.
2. Business Process and Workflow Automation
- Creatio’s core strength lies in robust 商业 process management, allowing for deep, customizable end-to-end automated workflows across the organization, which is a significant factor in how companies manage complexity.
- Bitrix24 also offers automation features for streamlining sales pipeline and tasks, but its automated workflows are generally less powerful and geared more toward streamlining internal communications and core crm operations, making Creatio the stronger performer for sophisticated business process modeling.
3. Sales Management and Sales Processes
- Sales Creatio is a powerful tool designed to accelerate sales processes, offering guided selling, sales funnel management, and intelligent forecasting to enhance customer interactions.
- Bitrix24 CRM includes robust sales management features, including lead management, account management, and sales pipeline tracking, which are highly effective for medium sized businesses managing projects and client relationships. Bitrix24 excels by integrating project management tools and task management within the sales process.
4. Marketing Automation and Omnichannel Communication
- Marketing Creatio is an omnichannel marketing platform built to orchestrate customer journey processes, from lead generation to running personalized marketing campaigns. It offers comprehensive tools for deep customer segmentation and email marketing.
- Bitrix24’s marketing capabilities focus on email marketing, advertising integration (like Google Analytics), and a contact center for inbound inquiries, effectively managing customer relationships through its communications tools, but its full omnichannel marketing platform features are less advanced than Creatio’s for complex customer journey mapping.
5. Collaboration and Internal Communications
- Bitrix24 shines as a collaboration tools and internal communications platform, offering features like group chats, an activity stream, file sharing, and an employee directory, which helps foster strong customer and employee experiences.
- Creatio’s collaboration features are present and effective for team-based task management, order management, and communicating transparently around the customer and service records, but its primary focus remains on the core crm and workflow efficiency.
6. Customization and Extensibility
- Creatio offers superior customization options, leveraging its low code tools to provide a maximum degree of freedom in tailoring the user interface, adding fields, and integrating with other systems. This is ideal for businesses that require custom industry workflows.
- Bitrix24 is also customizable, offering a marketplace add ons, web forms, and the ability to upload files, but Creatio provides a deeper, platform-level ability to build applications.
7. Project and Task Management
- Bitrix24 is a classic crm that includes comprehensive project management tools, such as Gantt charts, Kanban boards, and 时间跟踪, making managing projects and tasks an integral part of the user experience.
- While Creatio includes strong task management capabilities for tracking activities related to sales and service, Bitrix24 is a better solution for companies where project management is a highly defining part of daily operations.
8. User Experience and Ease of Use
- Creatio’s user interface is widely praised for its ease of use and intuitive design, helping new users and citizen developers quickly adopt the system.
- Bitrix24 offers many features and a unified platform, but its sheer functional breadth can result in a steeper learning curve for new users, with some reviewers noting that navigating its many features and comprehensive modules can initially be complex.
9. Deployment and Pricing Structure
- Creatio products are primarily cloud-based, but also offer on-premise options and a modular approach.
- Bitrix24 is available as both a cloud and self-hosted solution. Bitrix24 offers a free plan with unlimited users and attractive fixed-tier paid plans, while Creatio’s pricing is generally higher, often on a per user basis, reflecting its focus on enterprise-grade business process management and deep customization.
选择 CRM 软件时要注意什么？
- Platform Philosophy: Determine if you need Creatio’s code platform to automate complex workflows and crm with advanced features (ideal for large enterprises like Société Générale Group or BNP Paribas Group seeking maximum customization), or Bitrix24’s simpler, user-friendly all-in-one approach that’s a good simple crm for smaller businesses and improving team productivity.
- Customization and Technology: Assess the platform’s ability to let the creatio team or a development partner create custom business logic; Creatio is a strong performer in low-code technology, while Bitrix24 is more out-of-the-box.
- Core CRM Capabilities: Ensure robust contact management and the ability to effectively streamline the sales revenue flow. Both offer these, but review how each handles the product catalog and different aspects of online stores if e-commerce is a focus.
- Reporting and Data: Prioritize the ability to generate reports and gain deep analytics. Advanced features for reporting are often gated behind a professional plan or higher, helping you review your sales revenue.
- Cost and Support: Compare the base cost and the availability of responsive support resources. Creatio often provides more dedicated support, which is crucial for maximizing system use and ensuring genuine care for customers.
- Mobility and Site Tools: Check the functionality of their mobile apps for field sales teams. Also, evaluate the tools for building landing pages and connecting a main company site to the CRM for lead generation.
- Global Presence and Data Sovereignty: Consider the vendor’s local presence (e.g., Creatio has six offices and strong roots in the European Union) and compliance with data regulations, especially if dealing with major groups like Société Générale Group.
- Alternative Context: Know that other solutions, like Zoho CRM, exist and may offer a different blend of features, pricing, and scalability, making it wise to benchmark them against these advanced features.
最终裁决
So, which one wins? It depends on your needs.
For complex sales and deep marketing automation, Creatio 客户关系管理 is the top pick.
Its powerful workflow tools and no-code platform 制作 it great.
Yes, the learning curve is steeper, but the power is worth it.
If you need all-in-one tools like document management and tasks, which are free, Bitrix24 is good.
Look at the screenshots and try the free trial of each.
We’ve shown you the real deal and tested both. Pick the one that fits your team best.
Creatio CRM 的更多内容
以下是 Creatio CRM 与这些软件解决方案的简要比较：
- Creatio CRM 与 Pipedrive 对比: Creatio CRM 为不同的业务工作流程提供全面的流程自动化和无代码定制，而 Pipedrive 专注于可视化销售渠道管理，简化交易跟踪。
- Creatio 与 GoHighLevel 对比: Creatio 是一个无代码 CRM 和业务流程自动化平台，帮助企业加快销售、营销和服务任务的执行速度。GoHighLevel 是一个集销售和营销于一体的平台，专为营销机构和小型企业主打造，帮助他们发展业务。
- Creatio CRM 与 Keap: Creatio CRM 为复杂流程提供广泛的销售自动化和人工智能洞察，而 Keap 则专注于简化小型企业的联系人管理、电子邮件营销和预约。
- Creatio CRM 与 ActiveCampaign: Creatio CRM 提供了一个统一的平台，通过深度定制实现销售、服务和营销流程的自动化；ActiveCampaign 在智能营销自动化、细分和电子邮件营销活动方面表现出色。
- CRM Creation 与 Hubspot 对比: Creatio CRM 强调高度可定制的工作流程和强大的过程自动化，而 HubSpot 则为营销、销售和客户服务提供了更广泛、更集成的套件，以易于使用而闻名。
- Creatio CRM 与 Clickfunnels: Creatio CRM 是一款专注于管理客户关系和自动化业务流程的综合性 CRM；ClickFunnels 是一款用于构建销售渠道和优化转化率的专用工具。
- CRM 创作 vs. 民间: Creatio CRM 提供强大的营销自动化和详细的分析功能，可满足复杂的需求。Folk 是一款用户友好的协作式联系人管理系统，最适合小型团队。
- Creatio CRM 与 Instant: Creatio CRM 提供广泛的 CRM 功能，包括强大的工作流自动化和营销活动，而 Instantly 则专注于自动冷电子邮件推广和潜在客户培育。
- CRM Creation 与 Clickup 对比: Creatio CRM 是一个专用的、流程驱动的 CRM 平台，具有强大的自动化功能；ClickUp 是一个多功能的工作管理工具，包含 CRM 功能以及项目和任务管理功能。
- Creatio CRM 与 Monday CRM 对比: Creatio CRM 提供先进的销售和营销自动化以及广泛的定制功能，而 Monday CRM 强调可视化工作流程和团队协作，通常用于项目管理。
- CRM 创建与…… 胶囊 客户关系管理： Creatio CRM 提供强大、可扩展的平台，具有全面的自动化和无代码功能。Capsule CRM 是一款更简单的联系人管理系统，专注于跟踪销售机会。
- Creatio CRM 与 Insightly: Creatio CRM 提供了一个全面的、无代码的平台，用于自动化销售、服务和营销流程；Insightly 提供了一个功能丰富的 CRM，具有项目管理和关系链接功能。
- Creation CRM 与 Freshsales CRM: Creatio CRM 为复杂的销售操作提供强大的工作流自动化和深度定制功能。同时，Freshsales CRM 则优先为销售团队提供直观的界面和可视化的销售渠道管理。
- 创建 CRM 与 Salesforce: Creatio CRM 提供了一个灵活的、流程驱动的平台，具有强大的无代码定制功能；Salesforce 是一个行业领先、高度可扩展且全面的企业 CRM，拥有庞大的应用生态系统。
Bitrix24 的更多内容
以下是 Bitrix24 与这些软件解决方案的简要比较：
- Bitrix24 与 Pipedrive 对比: Bitrix24 提供包括 CRM 和项目管理在内的综合套件，而 Pipedrive 则专注于直观的可视化销售渠道管理。
- Bitrix24 与 GoHighLevel 对比Bitrix24 就像一个大型办公套件。它不仅有 CRM，还有团队沟通和管理项目的工具。如果你需要在一个地方实现多种功能，它就很适合你。GoHighLevel 更侧重于销售和市场营销。
- Bitrix24 与 Keap: Bitrix24 提供广泛的协作和 CRM 功能，而 Keap 则擅长营销自动化和详细的销售流程管理。
- Bitrix24 与 ActiveCampaign 对比: Bitrix24 是一款功能广泛的商业套件，而 ActiveCampaign 则专注于高级营销自动化、电子邮件营销活动和潜在客户培育。
- Bitrix24 与 Hubspot: Bitrix24 为业务运营提供了丰富的功能，但通常学习难度较大；HubSpot 则提供用户友好、集成的营销、销售和服务平台。
- Bitrix24 与 Clickfunnels 对比: Bitrix24 是一个带有 CRM 的综合业务管理系统；ClickFunnels 主要是一个用于构建销售渠道和登陆页面的工具。
- Bitrix24 与 Folk 对比: Bitrix24 是一个涵盖各种业务功能的全方位平台；Folk 是一个更专注、更具协作性的联系人管理系统。
- Bitrix24 与 即刻: Bitrix24 提供广泛的商业工具，包括 CRM；Instantly 专注于自动冷电子邮件推广和销售节奏。
- Bitrix24 与 点击: Bitrix24 是一个 CRM、项目管理和协作的集成平台；ClickUp 是一个具有可定制视图的多功能工作管理工具。
- Bitrix24 与周一对比: Bitrix24 通过 CRM 提供广泛的业务解决方案；Monday CRM 为项目和客户管理提供高度可视化和可定制的工作流程。
- Bitrix24 与 Capsule: Bitrix24 是一个功能丰富的平台，具有 CRM、任务管理和协作功能；Capsule CRM 是一个更简单、更精简的联系人和销售渠道管理器。
- Bitrix24 与 Insightly: Bitrix24 是一款综合性商业套件，具有强大的协作和项目工具；Insightly 是一款具有集成项目管理功能的 CRM，通常受到小型企业的青睐。
- Bitrix24 与 Freshsales 对比: Bitrix24 除了 CRM 之外还提供广泛的业务功能；Freshsales CRM 是一个以销售为中心的平台，具有 AI 驱动的洞察力，可用于潜在客户和交易管理。
- Bitrix24 与 Salesforce: Bitrix24 为各种规模的企业提供一体化解决方案，包括 CRM；Salesforce 是一款领先、高度可定制、可扩展的企业级 CRM，具有广泛的功能。
常见问题
What are the core distinctions that businesses should consider?
When comparing Bitrix24 and Creatio, it’s vital to focus on their primary strengths. Bitrix24 provides a comprehensive suite of business tools, while Creatio excels in specialized CRM and workflow automation.
Is Creatio better for customer relationship management (CRM)?
Yes, Creatio is often better for a dedicated CRM. It has a strong workflow and automation. If your business needs a robust customer relationship tool, Creatio is a good choice. Bitrix24, while a CRM, has a wider feature set.
Does Bitrix24 have a good mobile app?
Bitrix24’s mobile app has limitations. While it offers basic functions, some users find it less refined. If mobile access is crucial, test it thoroughly.
Can I integrate third-party apps with Creatio?
Yes, Creatio supports many third-party integrations and connects with many tools, making it flexible for businesses with existing software.
How do the dashboards compare between Bitrix and Creatio?
Creatio’s dashboards are more sales-focused and offer deep analytics. Bitrix24’s dashboards are more general and cover tasks, CRM, and communication. Creatio is better for sales analysis.
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