BeyondTrust Review: Best Remote Support Choice in 2026?

| Last updated Jan 7, 2026

超越信任

你是不是想帮助远方的人解决电脑问题?

这可能是一个真正的 问题 如果你看不到他们的屏幕。

BeyondTrust远程支持团队表示可以解决这个问题。

他们说它超级安全,而且使用起来非常方便。

但这真的是吗? 最好的 今年有这样的吗?

你想知道它是否值得你花费时间和金钱,对吧?

继续阅读我们的 审查 to find out if BeyondTrust is the right helper for you in 2025.

超越信任
BeyondTrust

BeyondTrust远程支持服务获得超过1250位用户4.8/5星的好评,可帮助团队解决问题的速度提升35%。了解为什么92%的用户表示客户满意度有所提高。

BeyondTrust是什么?

你是否曾经需要查看别人电脑上的内容来帮助他们?

BeyondTrust远程支持就像一个特殊的工具,可以让你做到这一点。 

它给你 远程访问 即使你远在千里之外,也能连接到他们的设备。 

该软件可帮助客服代表创建远程支持会话。

这样他们就可以看到对方的屏幕,并控制对方的鼠标和键盘。

感觉他们就像和他们在一起一样!

这样就很容易解决问题或向别人展示如何做某事。

The software can also log what happens during these support sessions, so you can remember what you did 之后.

beyondtrust homepage

BeyondTrust是谁创建的?

BeyondTrust远程支持源于一个巧妙的想法 乔尔·邦加尔斯。 

他是个乐于助人的人,花太多时间开车帮助别人。

于是,他决定开发自己的远程访问工具。 

2003年,他创办了一家名为Bomgar的公司。

他的想法是改进人们获得远程协助的方式。

The company grew, and Bomgar wanted to 制作 a platform that was easy to use and safe.

随着时间的推移,Bomgar 增加了更多功能,并与其他程序进行了集成。 

BeyondTrust 的主要优势

  • 帮助许多人 设备: 它允许支持团队连接到几乎任何设备。这包括运行 Windows 的台式机、运行 Linux 的计算机,甚至使用 Android 或 Linux 系统的手机或平板电脑。 iOS.
  • 确保安全: 隐私 这至关重要。BeyondTrust远程支持可帮助您的组织确保远程连接的安全。
  • 见证一切:审计 features let you see who did what during a support session. This helps keep things honest.
  • 快速解决问题: 无论服务人员身在何处,它都能帮助您的服务台快速解决技术问题。
  • 利用现有资源: 它能与贵公司可能使用的其他工具良好集成。
  • 安全登录: 您可以管理密码并控制访问权限,以确保每个终端的安全。
  • 支持不同人群: 它对帮助你的员工、供应商和客户都有效。
  • 甚至在 Chromebook 上也能用: 它为运行Chrome OS的设备提供支持。
  • 应用程序方面的帮助: 它甚至可以帮助解决某人设备上特定应用程序内部的问题。

Best Features of BeyondTrust

BeyondTrust is a global cybersecurity leader that helps businesses stay safe.

It uses an identity-centric approach to protect critical systems.

This BeyondTrust software is an effective solution for empowering organizations and securing privileges.

Here are the 10 best features that help it neutralize threats and prevent breaches:

1. 身份安全洞察

This feature helps you see your entire identity attack surface.

It finds privileged accounts that might be at risk.

By transforming identity security, it gives you get a better security posture.

It looks for threats and helps you fix them before external attacks happen.

This gives you great visibility across your infrastructure.

beyondtrust Identity Security Insights

2. Endpoint Privilege Management

This tool helps you follow the rule of least privilege.

It makes sure privileged users only have the privileges they need for their job.

This reduces the blast radius if a hacker gets in.

It works on on-premises systems and in the cloud.

It helps with compliance and makes your operations safer.

beyondtrust Endpoint Privilege Management

3. 远程支持

This is the most effective solution for a superior customer experience.

It lets you give secure remote access to any device.

It uses an automated password system to keep privileged credentials safe.

Your team can fix things fast, which helps with operational efficiencies.

It works for large enterprises all over the world.

beyondtrust Remote Support

4. Privileged Remote Access

This feature is for privileged remote access without a VPN.

It uses just-in-time access to give people entry only when they need it.

This is part of a zero-trust plan.

It protects resources by securing privileges for every remote session.

It also helps your partner ecosystem work safely with your technology.

beyondtrust Privileged Remote Access

5. Entitle

Entitle helps with access management and 漏洞 管理。

It makes it easy to expand who can get in while staying safe.

You can do continuous monitoring of all privileged access.

This helps you and your partners stay safe from new threats.

It is a great way to manage privileged access management (PAM) for everyone.

beyondtrust Entitle

6. Identity Security Insights

此功能可帮助您查看谁试图进入您的系统以及他们在做什么。

这就像给你的计算机网络聘请了一名侦探。 

它会查找用户登录信息中任何看起来奇怪或有风险的内容。

这有助于保护您的组织免受试图潜入的坏人的侵害。

BeyondTrust

7. Password Safe

妥善保管密码至关重要。

这项功能就像一个超级安全的保险库,可以保存你所有重要的密码。

它可以帮助您的支持团队成员保护密码安全。

这样可以防止黑客使用窃取的密码在终端设备上造成破坏。

BeyondTrust

8. Identity Risk Assessment

此功能用于检查授予他人系统访问权限的风险程度。

它会查看诸如密码强度以及是否尝试从奇怪的地方登录等信息。

它可以帮助您在选择远程访问权限的信任对象时做出明智的决定。

BeyondTrust

9. Cloud Security

越来越多的事物正在迁移到互联网云端。

此功能有助于保护您在线存储的信息安全。

它确保只有授权人员才能在云端查看贵公司的重要信息。

This adds another layer of privacy for your 数据.

BeyondTrust

10. Cyber Insurance

即使采取了最好的安全措施,有时还是会发生不好的事情。

这并非远程支持会话本身的功能,但 BeyondTrust 也提供网络安全服务。 保险.

这就像为公司设置了一张安全网,以防公司遭受网络攻击。 

BeyondTrust

定价

BeyondTrust采用定制定价方案;您需要联系他们了解具体价格。

优点和缺点

优点

  • 强大的安全功能可保护数据。
  • 支持多种不同类型的设备。
  • 良好的审计跟踪可以追踪活动。
  • 有助于支持团队更快地完成工作。
  • 可与其他工具集成。

缺点

  • 定价机制可能比较复杂,难以理解。
  • 部分功能可能需要额外付费。
  • 初始设置可能需要一些时间。

BeyondTrust 的替代方案

  • 获取屏幕这是一个更简单的选项,专注于快速便捷的屏幕共享。它因其简洁明了的界面和易于操作的基本远程协助功能而备受好评。 试试看.
  • AnyDesk: This app is very small and runs very fast. It works great even if your internet is a bit slow.
  • TeamViewer: This is a widely used platform recognized for its comprehensive set of remote support functionalities for various scenarios.
  • ISL在线: This is a professional choice for big support teams. It is very stable and keeps your data very private.
  • RealVNC 连接: This one is perfect for very simple and direct access. It works well on many different types of computers.
  • 转到解决: This tool helps you fix problems and manage many devices. It has extra tools for people who do tech support.
  • 防溅板: 专注于高性能远程访问,通常受到需要流畅运行高要求应用程序的创意专业人士的青睐。
  • RemotePC: This is a budget-friendly option that saves you a lot of money. It is easy to set up for your home or office.
  • ISL在线: This is a professional choice for big support teams. It is very stable and keeps your data very private.

BeyondTrust Compared

以下是 BeyondTrust 与一些热门替代方案的对比:

  • BeyondTrust 与 TeamViewer: BeyondTrust 提供深度安全防护和 PAM;TeamViewer 提供广泛且用户友好的远程访问。
  • BeyondTrust 对比 AnyDesk: BeyondTrust专注于企业安全;AnyDesk以其快速、轻量级的连接而闻名。
  • BeyondTrust 对比 Splashtop: BeyondTrust 注重强大的安全性;Splashtop 在媒体任务的高性能流媒体传输方面表现出色。
  • BeyondTrust 与 RemotePC: BeyondTrust 提供全面的安全控制;RemotePC 是用于一般远程访问的简单解决方案。
  • BeyondTrust 与 RealVNC Connect 对比: BeyondTrust 提供企业级安全保障,而 RealVNC Connect 提供基于 VNC 的安全直接连接。
  • BeyondTrust 对比 GoTo Resolve: BeyondTrust 用于特权访问管理,而 GoTo Resolve 是一款更广泛的 IT 支持和管理工具。
  • BeyondTrust 对比 ISL Online: BeyondTrust 提供顶级安全保障;ISL Online 提供灵活的部署选项,包括本地部署。

与 BeyondTrust 的个人经历

我们的技术团队需要一种更好的方法来帮助在家办公的员工。

在看不到他们屏幕的情况下指导他们解决问题非常困难。

我们试用了 BeyondTrust 远程支持服务,它真的帮了我们很大的忙!

超越信任

我们喜欢以下几点:

  • 易于连接: 我们的客服人员可以轻松地通过远程支持会话与用户的设备建立联系。
  • 看到了他们的屏幕: We could see exactly what the person was seeing on their desktop or even their 安卓 tablet. This made fixing problems much faster.
  • 控制了他们的电脑: 经他们允许,我们可以控制他们的鼠标和键盘来向他们演示操作步骤。
  • 保持安全: 得知远程连接安全可靠,能够保护公司信息的私密性,我们感到非常安心。
  • 保留记录: 审计日志显示了谁帮助了谁,以及他们做了什么。这有助于我们追踪事件进展。

最后想说的话

This full review shows that BeyondTrust is a top choice for keeping your 商业 安全的。

It is an effective tool for remote access to any device.

It helps your team work better and keeps your data private.

Using the BeyondTrust 密码库 makes sure your logins stay hidden from bad guys.

Every update brings a new improvement to how the software works for you.

It is a great way to help people and stay secure at the same time.

Are you ready to stop worrying about tech issues?

Click here to start your journey with BeyondTrust and give your support team the best tools today!

常见问题解答

BeyondTrust远程支持支持哪些类型的设备?

BeyondTrust远程支持可与多种设备配合使用,包括运行Windows和Linux系统的台式电脑,以及Android手机和iOS(苹果)设备等移动设备,甚至还支持Chrome操作系统。

BeyondTrust远程支持服务安全吗?

是的,安全性是我们的重点。我们采用强有力的措施来保护远程连接的私密性并保障您的数据安全。诸如审计跟踪之类的功能也有助于在支持会话期间确保安全。

BeyondTrust远程支持能否帮助解决软件问题?

是的,可以。客服人员可以通过远程访问查看您的屏幕并控制您的设备,从而帮助您解决应用程序或操作系统中的问题。

BeyondTrust远程支持如何帮助我们的支持团队?

它让您的支持团队可以随时随地连接到用户的电脑和设备。这意味着他们无需身处同一房间即可更快地解决问题。这可以大大提高您的服务台效率。

BeyondTrust远程支持服务的费用是多少?

费用取决于贵组织的具体需求,例如使用人数和所需功能。最好直接联系 BeyondTrust 获取定制报价。

More Facts about BeyondTrust Remote Support

  • Trusted by Experts: BeyondTrust is a global cybersecurity leader trusted by 20,000 customers. This includes 75 of the top Fortune 100 companies.
  • High User Ratings: The software has a strong 4.6-star rating from 849 reviews. About 61% of users give it 5 stars, and 32% give it 4 stars.
  • Government Approved: It is used by many government agencies, including the Department of Defense and federal civilian groups.
  • Zero Trust Strategy: Their products focus on zero trust and AI to stop threats. This helps companies meet important rules like HIPAA and SOC 2.
  • Smart Security Insights: A feature called Identity Security Insights looks at your whole network to find threats to privileged accounts.
  • Least Privilege Access: The software uses least privilege to make sure privileged users only touch what they need. This keeps the blast radius small if there is an attack.
  • Just-in-Time Access: It allows just-in-time access for staff and any outside vendor. This means they only get privileged access exactly when they need it.
  • Endpoint Control: 他们的 端点管理 lets companies control access on a case-by-case basis to prevent breaches.
  • Full Visibility: You get a clear view of all human and bot identities across your whole infrastructure, whether it is on premises or in the cloud.
  • Helpful Training: BeyondTrust offers lots of training to help your team. It is important to educate your workers for a successful setup.
  • Careful Setup: You must carefully set up user roles to keep critical systems safe. Talking to the BeyondTrust team can help you do this right.
  • Detailed Logs: It provides a log of everything that happens. These audit trails are great for showing you are following security laws.
  • Cost Factor: While it is a very effective solution, the price can be a big thing for smaller groups to think about.
  • Constant Checking: After you start, you should use continuous monitoring to make sure the software is always doing its job.

相关文章