Trying to manage IT for your 商业 感觉就像头痛一样，对吧？
You’ve so many 设备 以及任务。
It’s hard to keep everything running smoothly.
This is a common problem for many IT teams and managed service providers (MSPs).
You need good tools to handle all of this.
We know you want to find the best 信息技术管理 软件。
We’ll compare Atera vs 超级行动 and see which one truly stands out and is the right fit for your IT needs in 2025.
Keep reading to learn more!
概述
We didn’t just look at websites. We tested both Atera and SuperOps.
我们试用了他们的功能。
这帮助我们了解了它们的实际运作方式。
Now, we can give you a true comparison.
准备好了解 Atera 的尖端人工智能如何改变您的 IT 运营并为您节省资金了吗？加入数千家已经从中受益的企业行列吧！
定价： 它提供免费套餐。付费套餐起价为每月 129 美元。
主要特点：
- 自主信息技术
- 人工智能代理和远程监控
- 无缝补丁管理
- 智能票务和帮助台
See how SuperOps can simplify your IT operations. Learn more about SuperOps today!
定价： It has a free plan. Paid plan starts at $79/month
主要特点：
- Unified PSA-RMM
- AI-Powered Automation
- Flexible Pricing Tiers
Atera是什么？
Atera是一个完整的IT管理平台。
It combines all the necessary tools into one convenient location.
Think of it as your AI-powered all-in-one hub for IT Management, RMM, PSA, and more!
It helps IT teams and MSPs work smarter.
我们的观点
亲身体验 Atera！加入遍布 120 多个国家/地区的 13,000 多名客户的行列。借助 AI 副驾驶，减少 35% 的工单。
主要优势
- 平均每周可提高团队生产力 11-13 小时。
- 确保安全系统的补丁成功率达到 97%。
- 轻松管理 600 万台设备。
- 使用 AI Copilot 生成准确率达 90% 的脚本。
- 自动解决 50% 的工单。
定价
阿特拉 提供免费试用和多种定价方案以下是详细分析：
- MSP 专业计划： 每月起价 129 美元
- MSP增长计划： 每月 179 美元
- MSP电源计划： 每月 209 美元
- MSP超级大国计划： 请联系我们获取价格信息。
- IT部门专业规划： 起价每月 149 美元
- IT部门专家方案： 每月 189 美元
- IT部门总体规划： 每月 219 美元
- IT部门企业计划： 请联系我们获取价格信息。
优点
缺点
什么是超级行动？
SuperOps is another unified platform for IT.
It brings together your RMM and PSA needs.
It wants to help MSPs grow and be more efficient.
They focus on automation to make your work easier.
主要优势
- 统一的PSA/RMM： 一体化IT管理。
- 现代界面： 易于使用和操作。
- 智能自动化： 自动化许多日常任务。
- 人工智能驱动的洞察： 获取智能建议。
- 主动监控： 及早发现问题。
- 终端安全： 确保设备安全无损。
定价
- 友情提示：起价 79 美元/用户/月。
- RMM 专用：起价为 99 美元/用户/月。
- 统一基础版：129美元/用户/月。
- Unified Advance：159 美元/用户/月。
优点
缺点
功能对比
You’ve seen what each product has to offer.
Now, let’s put them side by side. This comparison will help you see the key differences.
We will examine closely what Atera and SuperOps bring to the table.
1. Remote Monitoring & Management (RMM)
- 阿特拉： Offers robust real-time monitoring of servers and endpoints. It gives instant alerts and detailed system health data. This helps IT teams act fast.
- 超级行动: Provides real-time monitoring, too. It focuses on intelligent alerting to reduce noise. This helps SuperOps users concentrate on critical issues.
2. Professional Services Automation (PSA)
- 阿特拉: Integrates PSA features like ticketing, helpdesk, and billing directly. This creates seamless workflows for MSPs. It’s truly an all-in-one platform.
- 超级行动: Also offers strong PSA tools. These include project management, 时间跟踪, and invoicing. It aims to boost efficiency for service-based businesses.
3. 人工智能能力
- 阿特拉: Stands out with its AI-powered Copilot and IT Autopilot. These features can automate tasks, generate scripts, and even resolve Tier-1 issues on their own. This significantly reduces manual work and improves reliability.
- 超级行动: Uses AI for features like intelligent alerting and ticket deflection. While helpful, its AI is generally less extensive compared to Atera, often more focused on ticket management.
4. 补丁管理
- 阿特拉: Provides comprehensive automated patching for Windows, 苹果, and Linux. You can easily manage patches for all your devices. This helps maintain 安全 以及合规性。
- 超级行动: Also offers 补丁管理 for operating systems and some third-party apps. It helps keep systems updated.
5. 定价模式
- 阿特拉: Utilizes a simple, cost-effective per-technician pricing model. You get unlimited devices for a fixed monthly fee per user. This makes budgeting predictable.
- 超级行动: Has various plans. Some are per-user, others are per-endpoint. This can result in additional costs if you exceed endpoint limits.
6. 集成
- 阿特拉: Offers a wide range of native integrations and extends further with Zapier. This provides flexibility, though some users find it has slightly limited integrations compared to older, more established platforms.
- 超级行动: Has a growing list of integrations. It covers essential areas like cybersecurity and 远程访问.
7. 用户界面及易用性
- 阿特拉: Is known for its intuitive and clean interface. It’s easy to navigate and learn, which helps teams get up to speed quickly.
- 超级行动: Also features a modern and user-friendly design. However, some SuperOps users have reported occasional issues with bugs during daily use.
8. 安全与支持
- 阿特拉: Prioritizes security with strong protocols. Their customer support is highly praised for being responsive via chat and phone. Issues are addressed promptly, with positive feedback on successful verification, and responses are awaited.
- 超级行动: Also focuses on security. Their support team is generally accessible, though some older reviews mention slower respond times. Both platforms offer robust online resources.
9. 总体价值主张
- 阿特拉: Is a solid choice for MSPs and IT teams looking for a truly all-in-one, cost-effective solution with advanced AI capabilities and predictable pricing. It offers a strong connection and control over your infrastructure. The quick verification processes also help to proceed with tasks efficiently.
- 超级行动: Is a good option for those seeking a modern unified RMM/PSA. It’s positioned as a growing player in the market. However, for comprehensive features and AI innovation, Atera often has stronger answers. Every ray ID helps track support requests, ensuring a transparent process. Both platforms are always evolving, but Atera is consistently created to deliver high efficiency. You still need a human to verify complex issues, and both provide the necessary log data.
What to Look for When Choosing an RMM Software?
Choosing the right RMM tool is a big decision. You want something that works. Here’s what you should think about to pick the best one for you.
- Does it do everything you need? Look for features like monitoring, remote control, and patch management.
- Is it easy to use? The software should be easy to learn and navigate on a daily basis.
- How does pricing work? Understand if you pay per technician, per device, or both. Look for a cost-effective plan.
- Can it grow with you? Ensure the RMM can support an increasing number of devices and users as your business expands.
- Does it have good security? Look for strong features to protect your data. This includes how it handles verification successful, waiting for access.
- How good is their support? You need help when things go wrong. Check reviews to see how quickly they respond to phone or chat issues.
- Can it automate tasks? The best RMMs will help you automate tasks, such as automated patching.
最终判决
After closely examining both Atera SuperOps, we selected Atera as the better choice.
It offers more for your money, especially with its pricing model.
You get unlimited devices per technician. This means your costs stay clear, no surprises.
Atera 的 人工智能工具 are also a big win. They help you automate tasks and save a lot of time.
This management software gives you the best tools to serve your clients.
Its reliable remote access ensures you can work from anywhere and keep your documentation secure, and its detailed 报道 gives you the insights you need.
SuperOps is a good alternative solutions for some.
But Atera’s features and predictable costs make it a stronger, more complete package for most.
We’ve done the work so that you can trust our advice!
常见问题解答
Which RMM/PSA tool has better pricing?
Atera generally has more predictable pricing. It utilizes a per-technician model with unlimited device access. SuperOps often has endpoint limits, which can result in higher costs as your organization grows. Atera is usually more cost-effective overall.
Does either tool offer strong AI features?
Atera excels in AI, with its AI Copilot and IT Autopilot. These features automate many tasks, from scripting to troubleshooting. SuperOps also utilizes AI, but it’s typically more focused on specific areas, such as ticketing.
Is Atera or SuperOps easier to use?
Both Atera and SuperOps aim for user-friendly interfaces. However, many users find Atera’s layout and setup slightly more intuitive. It helps new users get started faster and navigate daily workflows smoothly.
How do their integrations compare?
Atera offers native integrations and can be expanded with Zapier. SuperOps also has a growing list of integrations, especially for key areas. Both provide connections to enhance your existing IT infrastructure.
Which tool is better for small to medium-sized businesses?
Atera is a solid choice for small to medium-sized businesses and MSPs. It’s all-in-one platform and predictable pricing make it highly scalable. SuperOps is also well-suited for growing MSPs, but Atera often provides more comprehensive features.
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