⚡ 快速结论：
- 定价： AnyDesk paid plans start at $32.31/month. GoTo Resolve (now LogMeIn Resolve) starts at $23.75/month.
- 最适合： AnyDesk for fast 远程访问 and remote control. GoTo Resolve for all-in-one IT management with ticketing.
- 主要区别： AnyDesk is a lean remote desktop tool. GoTo Resolve bundles remote support, ticketing, and endpoint protection.
- 我们的选择： AnyDesk for most users who need quick, secure remote sessions across Windows, Mac, Linux, and mobile.
AnyDesk and GoTo Resolve both promise faster remote support.
But they are built for two different jobs.
AnyDesk is a lightweight remote desktop tool for quick connections.
GoTo Resolve is an all in one IT suite for support teams.
One helps you connect to a remote device in seconds.
The other helps you manage tickets, devices, and 自动化.
概述
This AnyDesk vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
We also break down who each remote access tool works best for.
我们的信息来源包括已发布的规格说明、文档和用户评论。
One note before we start. GoTo Resolve was rebranded as LogMeIn Resolve.
It is the same product, and it replaced the older GoTo Assist tool.
By the end, you will know which solution fits your 商业.
AnyDesk是什么？
AnyDesk is a remote desktop application from AnyDesk Software GmbH.
The company AnyDesk Software GmbH built it for fast remote access. As an anywhere remote desktop software, it lets you reach a machine from any location with the right credentials.
It lets you access another computer remotely and securely.
You can install AnyDesk on Windows, macOS, Linux, and mobile devices.
The tool is popular among professionals who provide technical support.
Its DeskRT codec gives dynamic performance with very low latency.
You also get file transfer, remote printing, and Wake-On-LAN built in.
Watch how AnyDesk works in this short review.
AnyDesk
Fast, secure remote access for Windows, Mac, Linux, and mobile. Connect to any remote device in seconds. Free for personal use.
AnyDesk 定价
Here is what AnyDesk costs in 2026. Plans scale with your team size and features.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 标准 | 每月 32.31 美元 | Small teams needing unattended access |
| 先进的 | 每月 70.11 美元 | 借助高级功能壮大团队 |
| 最终的 | 风俗 | Large organizations and custom setups |
Pricing verified June 2026.
免费试用： AnyDesk is free for personal use. 商业 plans include a free trial so you can test paid features first.
计费： Plans are billed annually, and you can add more devices or agents as your needs grow.
📌 笔记： The free version is for personal use only. Business use needs a paid license, and the free tier skips unattended access and group policies.
⚠️ 警告： AnyDesk pricing varies by features and licensing options. Check the latest AnyDesk version pricing before you buy, since add-ons change the final cost.
AnyDesk 的主要优势
Here is what makes AnyDesk worth considering:
- Low-Latency Access: The DeskRT codec reduces bandwidth and lag. This creates a near-office feel even with resource-heavy apps.
- 广泛兼容性： AnyDesk runs on Windows, macOS, Linux, and mobile. It supports both newer and earlier Windows versions.
- Flexible Connection Types: You get both interactive access and unattended access. Set a password once and reconnect without manual approval.
- Secure File Transfer: A dedicated file manager handles drag-and-drop file sharing. No email or cloud service is needed.
- 本地部署选项： Businesses can keep data inside their own network. The on premises setup suits strict privacy rules.
- 定制品牌： Add your own brand and logo for corporate identity. This helps you run AnyDesk professionally with clients.
我们的团队注意到了什么
我们的 作家 signed up for AnyDesk and used it for everyday remote sessions. Here is what stood out from that hands-on time:
This short clip shows our writer connecting to a remote device step by step.
AnyDesk 的优点和缺点
✅ 优点
- Low-latency remote control through the DeskRT codec
- 免费供个人使用，无广告
- AES-256 encryption with TLS 1.2 on every connection
- Works on Windows, macOS, Linux, and mobile devices
❌缺点
- Often targeted in tech support scams via the access code
- Free tier skips unattended access and group policies
- No built-in ticketing or endpoint protection tools
GoToResolve是什么？
GoTo Resolve is an all in one IT management suite for support teams.
It is now sold as LogMeIn Resolve after a recent rebrand.
GoTo Resolve combines remote support, ticketing, and 端点管理.
It replaced the older GoTo Assist remote support tool.
The platform lets your support team receive requests and triage problems fast.
It works across Windows, Mac, 安卓以及 iOS 设备。
Here is the GoTo Resolve dashboard so you can see the layout.
The video below walks through the core support capabilities.
GoTo Resolve (LogMeIn Resolve)
An all in one IT suite with remote support, conversational ticketing, and endpoint protection. Built for small and midsize business support teams.
GoTo Resolve 定价
Here is what GoTo Resolve costs in 2026 under the LogMeIn Resolve plans.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 起动机 | $23.75/month | Solo techs and very small teams |
| 生长 | $44.75/month | Growing teams adding automation |
| 先进的 | $63.75/month | Teams needing endpoint protection |
| 完全的 | 每月75美元 | Full all in one IT management |
Pricing verified June 2026.
免费试用： GoTo Resolve provides a 14-day free trial with no credit card needed. There is also a limited free package.
免费方案： The free tier supports up to three agents, three devices, and three remote-control sessions per month.
📌 笔记： Plans are billed annually. You can add more agents and devices for an extra fee at the billing stage.
⚠️ 警告： Some users find GoTo Resolve pricing higher than rivals once you add agents. A few report links resolving to the EU, which can stop the site loading.
Key Benefits of GoTo Resolve
Here is what makes GoTo Resolve worth considering:
- Conversational Ticketing: Users create tickets through Microsoft Teams and Slack. This simplifies how a support team gets each request.
- 零信任安全： The zero-trust security model asks users to create personal signature keys. This protects access to remote devices.
- Proactive Support: AI Insights detect system anomalies and resolve issues 早期的. This proactive support cuts the number of tickets.
- Endpoint Protection: Built-in antivirus and 补丁管理 keep remote devices safe. IT automation handles routine fixes for you.
- GoPilot AI: 人工智能 助手 gives real-time troubleshooting advice. It can detect and resolve endpoint issues on its own.
- Browser-Based Sessions: Remote access and support run through a web browser. No download is needed to fix issues quicker.
我们的团队注意到了什么
Our writer set up GoTo Resolve and ran a few support sessions through it. Here is what stood out from that hands-on time:
GoTo Resolve Pros & Cons
✅ 优点
- All in one suite with remote support and ticketing
- Conversational ticketing inside Microsoft Teams and Slack
- Zero-trust security with personal signature keys
- Free plan and a 14-day trial with no card needed
❌缺点
- Can feel pricey compared to lean remote tools
- Some users report links resolving to the EU
- More setup than a simple remote desktop app
功能对比
Ready to dive into a detailed comparison of AnyDesk vs GoTo Resolve?
We will explore ten key features so you can pick the right tool for your needs. Some are great features for solo techs. Others are extra features built for a full support team.
| 特征 | AnyDesk | 转到解决 |
|---|---|---|
| 起价 | 每月 32.31 美元 | $23.75/month |
| 免费计划 | ✅ 个人使用 | ✅ Up to three agents |
| Remote Access & Control | ✅ | ✅ |
| 无人值守访问 | ✅ | ✅ |
| 票务系统 | ❌ | ✅ |
| Conversational Ticketing | ❌ | ✅ |
| Endpoint Protection | ❌ | ✅ |
| Microsoft Teams 集成 | ❌ | ✅ |
| 文件传输 | ✅ | ✅ |
| 最适合 | Quick remote control | All in one IT |
1. 远程访问和控制
AnyDesk： To connect, both AnyDesk clients install the app and share a nine-digit AnyDesk ID. You enter the code, click connect, and the remote device confirms the request. This makes it simple to establish connections for a fast remote session.
GoTo Resolve： Remote access and support run through a web browser with no download needed. Technicians can start a remote support session right from Microsoft Teams. Multiple techs join one session using a nine-digit access code.
2. Mobile Device Support
AnyDesk： AnyDesk allows bidirectional remote access between computers and mobile devices. You get mobile device support on Android and iOS. It works the same way on a Windows PC or a phone.
GoTo Resolve： GoTo Resolve supports Windows, Mac, Android, and iOS. Users can grant a technician permission to access a mobile device camera for support. This helps the support team fix hardware issues they cannot see.
3. 安全与隐私
AnyDesk： Every connection uses AES-256 encryption with TLS 1.2 and RSA 2048 key exchange. Incessant verification of connections fully shields your data, and whitelisting allows only authorized desks to connect. Two factor authentication adds another layer after the 2024 breach.
GoTo Resolve： GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before they get access. This keeps support sessions secure across remote devices.
⚠️ 警告： AnyDesk is often used in tech support scams. Never share your AnyDesk ID or grant access to someone who calls you out of the blue.
4. Endpoint Protection & Antivirus
AnyDesk： AnyDesk is a focused remote desktop tool. It does not include endpoint protection or antivirus. You would pair it with a separate security solution to manage and protect your hardware.
GoTo Resolve： GoTo Resolve includes endpoint protection with built-in antivirus. It centralizes IT management tools, which improves productivity by addressing issues before they escalate. This is one of its strongest support capabilities, and the self-healing 能力 runs without a technician present.
5. Patch Management & Automation
AnyDesk： AnyDesk offers customizable remote access with default values you can adjust. It does not run patch automation on its own. Routine maintenance is manual unless you script it yourself.
GoTo Resolve： Proactive IT automation handles patch management and self-healing alerts. It runs background device management on unattended devices without disrupting the user. This proactive support helps teams fix issues quicker.
6. Ticketing & Conversational Support
AnyDesk： AnyDesk is remote work software for direct connections. It has no ticketing system, so it cannot receive requests or triage problems on its own. New users who want a help desk will need another tool.
GoTo Resolve： Conversational ticketing lets users create tickets through Microsoft Teams and Slack. The support team can receive requests, triage problems, and follow up in one place. Drag-and-drop tools manage ticket progress.
7. 集成
AnyDesk： AnyDesk gives remote access for corporations through an on premises option. You can keep data on your own network and add your own brand for corporate identity. Integrations are lighter than a full IT platform.
GoTo Resolve： GoTo Resolve has powerful integrations with Slack and Microsoft Teams. Employees can submit, review, and follow up on tickets right inside Teams. This is handy for any organization that already lives in chat.
8. Collaboration & File Transfer
AnyDesk： AnyDesk包含一个屏幕白板， 文本 chat, and session recording. A dedicated file manager handles secure drag-and-drop file transfer between devices. You can switch control between users during one session.
GoTo Resolve： GoTo Resolve allows file transfers during support with no size limit. It adds instant chat and session recording, and techs can share control. File transfer works smoothly across remote devices.
9. Administration & Customization
AnyDesk： Administration in AnyDesk covers granular permissions. Hosts can restrict file transfers and clipboard sync for remote collaborators. The flexibility to customize AnyDesk lets you set your own brand and access rules.
GoTo Resolve： The interface is simple and intuitive for both techs and end users. An onboarding center helps new users get set up fast. Admins manage agents, devices, and automation from one dashboard.
10. Asset & Device Management
AnyDesk： AnyDesk keeps a list of remote desktop contacts for quick reconnects. It is great for students and small setups that need anywhere access. There is no full asset inventory built in.
GoTo Resolve： GoTo Resolve tracks software assets across every managed device. This gives IT a clear view of what is installed where. It suits a business that needs to manage many remote devices at once.
11. 定价与成本
让我们来并排比较一下这些定价方案。
| 计划 | AnyDesk | 转到解决 |
|---|---|---|
| 自由的 | Personal use | Up to three agents |
| Entry plan | 每月 32.31 美元（标准版） | $23.75/month (Starter) |
| Mid plan | 每月 70.11 美元（高级版） | $44.75/month (Growth) |
| Higher plan | 自定义（终极） | $63.75/month (Advanced) |
| Top plan | — | $75/month (Complete) |
AnyDesk： AnyDesk offers a free tier for personal use, then paid plans from $32.31 per month. Pricing varies by features, so the final charge is compatible with the add-ons you choose. Business plans are billed annually.
GoTo Resolve： GoTo Resolve starts lower at $23.75 per month and is also billed annually. But you pay for an all in one suite, not just remote control. Adding agents and devices raises the cost at the billing stage.
💡 测试结果： GoTo Resolve has the lower entry price. But AnyDesk is cheaper overall if you only need remote access without ticketing or endpoint protection.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| Fast remote control | AnyDesk | Low-latency DeskRT codec |
| All in one IT suite | 转到解决 | Ticketing plus endpoint protection |
| 较低的入门价格 | 转到解决 | Starts at $23.75/month |
| 免费个人使用 | AnyDesk | No cost, no ads |
| Help desk in Teams | 转到解决 | Conversational ticketing |
| 适合初学者的设置 | AnyDesk | Connect with one code |
💰 您的预算
GoTo Resolve has the lower starting price. But AnyDesk costs less if you only need remote access on demand without the extra IT tools.
🔌 您的技术栈
If your organization runs on Microsoft Teams or Slack, GoTo Resolve fits right in. AnyDesk is a standalone app that connects without an office suite.
🛠️ Your Support Style
A small support team that just helps customers connect will love AnyDesk. A larger team that needs to receive requests and triage problems should pick GoTo Resolve.
🎓您的经验水平
New users get the ability to start fast with AnyDesk and one access code. GoTo Resolve has more to learn but rewards you with deeper management.
🆓 免费试用和演示
GoTo Resolve gives a 14-day free trial with no card and a limited free plan. AnyDesk is free for personal use so you can test it first.
🛟 支持选项
GoTo Resolve offers 24/7 email, chat, and phone support on paid plans. AnyDesk leans on its online help center and community resources.
切换指南
已经在使用这些工具了吗？如果您切换到其他工具，可能会遇到以下情况。
🔄 Switching from AnyDesk to GoTo Resolve?
✅ 你将获得：
- Conversational ticketing inside Microsoft Teams
- Endpoint protection and patch automation
- Proactive support with GoPilot AI insights
❌ 你会失去什么：
- The very low latency of the DeskRT codec
- Free personal use with no time limit
- The simple one-code connection flow
📋 如何切换：
- Export your AnyDesk remote desktop contacts list
- Create a GoTo Resolve account and add agents
- Install the agent on each device and connect Teams
🔄 Switching from GoTo Resolve to AnyDesk?
✅ 你将获得：
- Faster remote sessions with lower latency
- A lighter app with quick setup
- Free use for personal projects
❌ 你会失去什么：
- The built-in ticketing and help desk
- Endpoint protection and IT automation
- Conversational ticketing in Microsoft Teams
📋 如何切换：
- Close any open GoTo Resolve support sessions
- Download and install AnyDesk on each computer
- Set up unattended access with a saved password
我们的评测没有涵盖的内容
This comparison focused on small and midsize business support. We did not test large enterprise rollouts or custom Ultimate plans in depth. Our notes are based on the June 2026 versions of each app, so features may change. If you manage hundreds of remote devices, your priorities may differ from what we covered here.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 转到解决 |
| ⚡ 速度与性能 | AnyDesk |
| 🚀核心远程访问 | AnyDesk |
| 🎫 工单系统和帮助台 | 转到解决 |
| 🛡️ Endpoint Protection | 转到解决 |
| 👶 易用性 | AnyDesk |
| 📱 移动设备支持 | AnyDesk |
| 🏆 总冠军 | AnyDesk |
🏆 优胜者：ANYDESK
AnyDesk wins four of seven categories.
最适合： Fast remote access, low-latency remote control, mobile device support, and free personal use.
AnyDesk and GoTo Resolve are two very different products.
AnyDesk is a fast, lean remote desktop tool for quick connections.
GoTo Resolve is an all in one IT suite with ticketing and automation.
GoTo Resolve is the better fit for a busy support team that needs a help desk and endpoint protection in one place.
But if you mainly need to connect to a remote device quickly and securely, AnyDesk is the better choice for most users.
AnyDesk 的更多比较
Here’s how AnyDesk stacks up against other 远程访问软件:
AnyDesk 在以下方面胜出： Lighter app size, lower latency through DeskRT, often cheaper licensing.
TeamViewer 胜出的原因： Bigger feature set, wider enterprise adoption, more built-in integrations.
AnyDesk 与 防溅板
AnyDesk 在以下方面胜出： Cross-platform reach on Linux, custom branding, on premises hosting on your own network.
Splashtop 赢得： Flat per-user pricing, strong streaming for creative work, simple team plans.
AnyDesk 在以下方面胜出： Faster session performance, mobile-to-PC control, free personal use.
RemotePC 在以下方面胜出： Cheaper annual deals for many computers, simple flat tiers, easy device count scaling.
More of GoTo Resolve Compared
Here’s how GoTo Resolve stacks up against other IT support tools:
GoTo Resolve 在以下方面胜出： Built-in ticketing, conversational ticketing in Teams, lower entry price.
TeamViewer 胜出的原因： Raw remote-control speed, broader device list, longer track record.
GoTo Resolve vs BeyondTrust
GoTo Resolve 在以下方面胜出： Simpler setup, friendlier price for small teams, faster onboarding for new users.
BeyondTrust 胜出的原因： Deeper privileged access security, heavy compliance controls, large enterprise scale.
GoTo Resolve 在以下方面胜出： All in one IT management, endpoint protection, GoPilot AI automation.
ISL Online 赢得： Flexible self-hosting, pay-per-use options, strong support for many languages.
常见问题解答
AnyDesk 使用安全吗？
Yes, when used carefully. AnyDesk encrypts every connection with AES-256 and TLS 1.2. The risk comes from scams, so never share your access code with strangers.
AnyDesk 的价格是多少？
AnyDesk is free for personal use. Paid business plans start at $32.31 per month, billed annually, with custom pricing on the Ultimate tier for larger setups.
GoToResolve 的功能是什么？
GoTo Resolve is an all in one IT suite. It combines remote support, ticketing, and endpoint management so a support team can fix issues quicker from one dashboard.
GoTo Resolve是免费的吗？
There is a limited free plan. It supports up to three agents, three devices, and three remote-control sessions per month. A 14-day free trial needs no card.
AnyDesk 比 TeamViewer 便宜吗？
In most cases, yes. AnyDesk licensing usually costs less than TeamViewer for similar features. Exact savings depend on your team size and the plan you choose.
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