⚡ 快速结论：
- 定价： 铜 客户关系管理 starts at $9/seat/month. Nutshell 客户关系管理 起价为每用户每月 13 美元。
- 最适合： Copper for teams living inside the Gmail 收件箱. Nutshell for B2B teams that want sales 自动化 plus marketing tools.
- 主要区别： Copper is a Chrome extension CRM built around Google Workspace. Nutshell is a standalone sales CRM with email marketing built in.
- 我们的选择： Copper CRM, rated 3.5 versus 2.8, wins for Google-first small businesses.
Your CRM software should not feel like a second job.
Copper CRM and Nutshell CRM both promise to kill manual data entry.
They go about it in two different ways.
Copper lives inside Gmail and Google Calendar as a Chrome extension.
Nutshell is a standalone sales CRM with marketing tools attached.
概述
This Copper CRM vs Nutshell CRM comparison covers pricing, features, and day-to-day functionality.
我们的撰稿人亲自体验了这两种工具。
这些笔记出现在下面的“我们的团队注意到”部分中。
We also pulled from vendor documentation and G2 review pages.
By the end, you will know which CRM fits your sales process.
Copper CRM是什么？
Copper is a customer relationship management tool built only for Google Workspace.
It launched in 2012 as a simple Gmail extension.
Its job back then was to automate data entry from email.
Today it is a full CRM for Google Workspace, formerly G Suite.
Copper 声称在全球拥有超过 30,000 名 CRM 客户，其中包括 Google 本身。
Most users are small to mid-sized companies that live in Google products.
The short review below walks through the interface at a normal working pace.
🏆 优胜者：Copper CRM
Copper puts your CRM inside Gmail and Google Calendar. You create leads and tasks directly from an email thread. New contacts fill themselves in from message data.
铜 CRM 定价
Copper CRM pricing runs across four seats-based tiers.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 起动机 | 每席每月 9 美元 | Organizing contacts only, no pipeline |
| 基本的 | 每席每月 23 美元 | Up to 2,500 contacts and one pipeline |
| 专业的 | 每席每月 59 美元 | Workflow automation and 15,000 contacts |
| 商业 | 每席每月 99 美元 | Email sequence sending and website tracking |
Pricing verified August 2026.
免费试用： 14 days, so you can test the site and sync before paying.
退款保证： None published. Cancel before your renewal date instead.
📌 笔记： The Starter plan ships with limited features and no pipeline functionality. It only organizes contacts. The Professional plan adds workflow automation and custom 报道.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s site shows higher figures when paid monthly, such as $29 for Basic and $134 for the Business tier. Check the vendor page before you buy.
Copper CRM 的主要优势
Here is what makes Copper worth a look:
- Google Workspace 集成： Emails, meetings, and contact data sync on their own. Copper’s integration reaches Google Calendar, Google Drive, Google Docs, and Google Sheets.
- Work from the inbox: Create and update leads, people, companies, and tasks directly from Gmail and Google Calendar.
- 减少人工数据录入： Records populate themselves from Gmail. Your sales reps stop retyping the same details.
- 可视化管道： Create pipelines for deals and projects. Multiple pipelines let one team track sales and delivery separately.
- Email engagement tracking: Copper shows when someone opened a message and what they clicked.
- 友好的API： Reviewers rate the API as easier to build against than other CRMs like HubSpot.
- 安全 basics: Data encryption, two-factor authentication, and Google’s own security standards.
Start the 14-day trial if that list matches how your team already works.
我们的团队注意到了什么
我们的 作家 ran Copper alongside a live Gmail inbox for several days. Here is what stood out from that time.
Copper CRM 的优缺点
✅ 优点
- Google Workspace integration is unmatched by other CRM tools
- Chrome extension puts the CRM inside your Gmail inbox
- Familiar interface means faster onboarding for Google users
- Automated emails send from your own Gmail account
- Transparent pricing with no hidden developer costs
❌缺点
- Pricing is high for the functionality on offer
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable by some users
- Marketing functionality is clunky and runs through Outfunnel
Nutshell CRM是什么？
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It packs contact management, pipelines, and email marketing into one page.
The company aims for core functionality at an affordable price.
Nutshell works with Google Workspace, Microsoft 365, Outlook, and Slack.
Zapier adds over 5,000 more apps to that list.
Reviewers rate it as one of the easier CRM tools to learn.
This walkthrough shows the boards, dashboards, and reports in motion.
🥈 Runner Up: Nutshell CRM
Nutshell bundles sales automation and email marketing in one plan. Every customer gets free live support and free data migration. Contacts are unlimited on every tier.
Nutshell CRM定价
Nutshell plans are sold per user across five tiers.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基础 | 每用户每月 13 美元 | A single user or a first sales team |
| 生长 | 每用户每月 25 美元 | Teams that need a reporting suite |
| 专业版 | 每用户每月 42 美元 | Personal email sequences and multiple pipelines |
| 商业 | 每用户每月 59 美元 | Full reporting suite, 审计 log, custom fields |
| 企业 | 每用户每月 79 美元 | Larger teams needing priority support |
Pricing verified August 2026.
免费试用： 14 days, with no card needed to view the product.
退款保证： None listed. You can downgrade or cancel each month.
📌 笔记： Every plan includes unlimited contacts, no data limits, free data migration, and free live support. That last part is rare at this price.
⚠️ 警告： Costs climb fast as you add seats. Five people on the Business tier costs $295 per month before any add ons.
Nutshell CRM 的主要优势
Here is where Nutshell earns its keep:
- Marketing without extras: Email marketing, landing pages, and web forms ship inside the CRM software.
- 销售自动化： Lead routing, follow-up notifications, and email sequences cut repetitive work for sales reps.
- Four pipeline views: Board, List, Map, and Chart. The Map view helps teams that work sales territories.
- 线索发现： VisitorIQ flags companies visiting your site. ProspectorIQ surfaces a new lead from its database.
- 免费在线客服： Live chat and email support on every plan, with priority support for enterprise teams.
- No data limits: Unlimited contacts on all plans. You import new contacts from a CSV file at any time.
- 移动应用： 本国的 iOS and Android apps give you access from any device, with calendar sync and click-to-call.
Test those marketing tools during the trial before you commit a full team.
我们的团队注意到了什么
Our writer built a test funnel in Nutshell and moved a few deals through it. Here is what came out of that.
简述 CRM 的优缺点
✅ 优点
- Minimal learning curve, so teams are productive within days
- 所有套餐均提供免费数据迁移和免费在线支持
- Works with Google Workspace, Microsoft 365, and Slack
- Unlimited contacts with no data limits on any tier
❌缺点
- 自动化功能不如 HubSpot 先进。 Salesforce
- Email attachment handling needs work, according to user reviews
- Gmail integration is shallower than a native Google CRM
- Advanced capabilities sit behind the $59 Business plan
功能对比
Both tools cover the CRM basics. The gaps show up in how each one handles email, automation, and reporting.
| 特征 | Copper CRM | Nutshell CRM |
|---|---|---|
| 起价 | 每席每月 9 美元 | 每用户每月 13 美元 |
| 免费计划 | ❌ | ❌ |
| Gmail Extension | ✅ | ❌ |
| Works With Outlook | ❌ | ✅ |
| 多条管道 | ✅ | ✅ |
| 内置电子邮件营销 | ❌ | ✅ |
| 领先得分 | ✅ | ❌ |
| 网站追踪 | ✅ | ✅ |
| 免费在线支持 | ❌ | ✅ |
| 最适合 | Google Workspace 团队 | B2B teams on a budget |
1. Google Workspace 集成
Copper CRM： This is the whole reason Copper exists. The Chrome extension loads the CRM inside Gmail and Google Calendar. Emails, meetings, and contact data sync without a click.
Nutshell CRM： Google is one option among many here. Nutshell connects to Google Workspace, Microsoft 365, Outlook, and Slack. Zapier opens up thousands of other tools.
⚠️ 警告： Copper works strictly inside Google Workspace. A Microsoft 365 shop cannot run it natively.
2. 联系人管理
Copper CRM： Records fill themselves from Gmail, which kills most manual data entry. The Basic plan caps you at 2,500 contacts. Professional raises the import ceiling to 15,000.
Nutshell CRM： No contact ceiling at all, on any plan. You import a CSV file and start work. Custom fields let you customize records for your own sales process.
⚠️ 警告： Some Copper users report glitches where contact information disappears. Keep a CSV backup of your data.
3. 管道管理
Copper CRM： You create pipelines for sales, onboarding, or delivery work. Multiple pipelines let one team manage deals and projects side by side. The Starter plan has none of this.
Nutshell CRM： Drag-and-drop boards track each deal through its stages. Four views ship as standard: Board, List, Map, and Chart. Multiple pipelines start on the Pro plan.
4. 工作流自动化
Copper CRM： Workflow automation removes repetitive steps and more manual entry. It arrives on the Professional plan. You automate tasks like stage changes and follow-up reminders.
Nutshell CRM： Sales automation handles lead routing and follow-up notifications. It is simpler to set up than Salesforce. It is also less powerful once your rules get complex.
5. Email Templates and Sequences
Copper CRM： Email templates keep replies consistent across the team. Automated emails send from your own Gmail account. A full email sequence needs the Business tier.
Nutshell CRM： Personal email sequences and drip campaigns run inside the CRM. You send bulk emails to a list you built there. No separate marketing tool is required.
⚠️ 警告： Copper’s automated emails go out as transactional messages from Gmail. They carry no unsubscribe link, so they are unfit for bulk emails.
6. Lead Scoring and Website Tracking
Copper CRM： Lead scoring ranks who deserves attention first. Copper also tracks email opens and clicks. Sales reps easily track which prospects went quiet.
Nutshell CRM： VisitorIQ handles website tracking by naming companies that browse your site. ProspectorIQ digs up new contacts. 人工智能工具 then suggest the next revenue-driving action.
7. 报告和分析
Copper CRM： Custom reporting lets you build sales reports from your own Copper data. You can push results into Google Sheets for deeper analysis. Reporting starts on the Professional plan.
Nutshell CRM： Dashboards track sales KPIs and team performance out of the box. A full reporting suite plus an audit log sits on the Business plan. AI 会议 summaries feed those timelines.
8. 项目管理
Copper CRM： Project management runs on the same pipeline engine as sales. You manage projects for clients after the deal closes. Files live in Google Drive and Google Docs.
Nutshell CRM： Post-sale work leans on quotes and invoices instead. That suits teams selling products more than teams running long delivery projects.
9. Automated Tasks and Support
Copper CRM： Automated tasks fire off notifications when a deal stalls. Support is documentation-led, with paid tiers getting faster response. The mobile app logs calls and texts on its own.
Nutshell CRM： Free live support covers every customer, not just the top plan. Free data migration comes with it. Competitors usually charge for that help.
10. 定价与成本
Here are both ladders side by side.
| 层级 | Copper CRM | Nutshell CRM |
|---|---|---|
| 入口 | 入门级：9 美元/座位/月 | 基础版：13 美元/用户/月 |
| Low-mid | 基本价格：每席位每月 23 美元 | 增长：每用户每月 25 美元 |
| 中 | 专业版：59 美元/席位/月 | 专业版：每用户每月 42 美元 |
| 高的 | 商务套餐：99 美元/座位/月 | 企业版：59 美元/用户/月 |
| 顶部 | ❌ 无 | 企业版：79 美元/用户/月 |
Copper CRM： The $9 entry point looks cheap until you learn it has no pipelines. Real work starts at $23. The jump to $59 and then $99 is steep for a 小型企业.
Nutshell CRM： Foundation at $13 gives you a working CRM, not a contact list. Nutshell’s top tier costs less per user per month than Copper’s Business tier.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| A CRM inside Gmail | Copper CRM | Native Gmail extension |
| 电子邮件营销包括 | Nutshell CRM | No paid add ons |
| Outlook or Microsoft 365 | Nutshell CRM | Copper 仅供 Google 使用 |
| 领先得分 | Copper CRM | Built into paid tiers |
| 无限联系人 | Nutshell CRM | No data limits anywhere |
| Hands-on onboarding | Nutshell CRM | Free live support and migration |
💰 您的预算
Copper’s usable tier costs $23 per seat. Nutshell gives you pipelines at $13 per user per month.
🔌 您的技术栈
Copper only makes sense with Google Workspace integration in play. Nutshell suits mixed stacks with Outlook or Slack.
📝 您的销售流程
Relationship selling from the inbox favors Copper. High-volume outbound with bulk emails favors Nutshell.
🎓您的经验水平
Both are beginner-friendly. Nutshell has the shorter learning curve for a first-time CRM buyer.
🆓 免费试用和演示
Each vendor offers a 14-day free trial. Load real contacts during the trial, not sample data.
🛟 支持选项
Nutshell gives live chat and email help to every customer. Copper leans on documentation and its help center.
切换指南
Already paying for one of them? Here is what changes if you move.
🔄 Switching from Copper CRM to Nutshell CRM?
✅ 你将获得：
- Email marketing and landing pages with no add ons
- Unlimited contacts and free live support
- Freedom from a Google-only stack
❌ 你会失去什么：
- The Chrome extension that runs inside your Gmail inbox
- Automatic sync with Google Calendar and Google Drive
- Lead scoring and project-style pipelines
📋 如何切换：
- Export people, companies, and opportunities from Copper as CSV files
- Start the Nutshell free trial and ask for free data migration
- Rebuild your pipeline stages, then update custom fields to match
🔄 Switching from Nutshell CRM to Copper CRM?
✅ 你将获得：
- A CRM that lives inside Gmail and Google Calendar
- Records that build themselves from email, cutting manual data entry
- Lead scoring plus pipelines for client projects
❌ 你会失去什么：
- Built-in email marketing, web forms, and landing pages
- Unlimited contacts and the free live support desk
- Outlook and Microsoft 365 compatibility
📋 如何切换：
- Export contacts, leads, and deals from Nutshell to CSV
- Open a Copper trial and install the Chrome extension in Gmail
- Import your data, then create pipelines that mirror your old stages
我们的评测没有涵盖的内容
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, single sign-on, or custom API builds at scale. Long-term deliverability of bulk emails also sits outside what we could verify. If you manage 50 or more sales reps, your priorities will look different from ours.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | Nutshell CRM |
| 🔌 Google Workspace 集成 | Copper CRM |
| 🚀 Contact Management | Nutshell CRM |
| ⚡ 工作流自动化 | Copper CRM |
| 📊 报告和分析 | Copper CRM |
| 📣 营销工具 | Nutshell CRM |
| 🎯 领先得分 | Copper CRM |
| 👶 易用性 | Copper CRM |
| 🏆 总冠军 | Copper CRM |
🏆 优胜者：COPPER CRM
Copper CRM wins 5 of 8 categories and holds the higher rating at 3.5.
最适合： Google Workspace teams, agencies managing client projects, sales reps who work from the inbox
These are not interchangeable products. Copper is a Google-first CRM that happens to run sales. Nutshell is a sales CRM that happens to include marketing.
Nutshell is the better buy on price and on support. It costs less per user and hands you free help from day one.
Copper still takes the overall win. If your business already runs on Gmail and Google Calendar, no other CRM matches that fit.
铜CRM对比
Copper is not the only CRM software worth a look. This clip lines it up against the usual alternatives.
铜的胜出之处在于： Gmail-native workflow, a friendlier API, transparent pricing with no surprise developer bills
HubSpot 在以下方面胜出： A genuine free tier, deeper marketing tools, room to grow past 100 sales reps
铜的胜出之处在于： Tighter Gmail extension, faster setup for Google shops, cleaner day-one interface
Insightly 在以下方面胜出： Stronger project management, more reporting depth, better fit for Microsoft-based companies
铜的胜出之处在于： Automatic contact enrichment from Gmail, lead scoring, Google Calendar sync
胶囊 获胜方式： Lower entry price, a free plan for very small teams, simpler contact records
铜的胜出之处在于： Days-not-months onboarding, no admin headcount, predictable per-seat cost
Salesforce 的优势在于： Advanced capabilities at scale, territory and forecasting depth, a far larger app marketplace
Nutshell CRM 的更多比较
Nutshell competes in a crowded field of 小型企业 CRM tools. The video below covers its closest rivals.
Nutshell 胜出的理由是： Marketing included at $13, free migration for your data, live human support on every plan
HubSpot 在以下方面胜出： Automation depth, a broader app directory, reporting that scales to large teams
Nutshell CRM 与 Freshsales CRM 的比较
Nutshell 胜出的理由是： Map view for field sales, unlimited contacts, no charge for onboarding help
Freshsales 在以下方面胜出： A free starting tier, built-in phone and chat, stronger AI lead scoring
Nutshell 胜出的理由是： Purpose-built sales pipelines, email marketing in the same tool, simpler pricing per user
周一 CRM 胜出： Flexible boards for non-sales work, richer views, tighter fit with project teams
Nutshell 胜出的理由是： Much lower entry cost, shorter learning curve, no mandatory onboarding fee
基普 获胜方式： Heavier marketing automation, native payments, sales and billing in one funnel
常见问题解答
Copper CRM是做什么用的？
It manages contacts, leads, and deals from inside Gmail. Sales and customer-facing teams use it to track relationships without leaving Google Workspace.
Copper CRM 是否支持 Outlook？
No. The platform is built for Google Workspace only. Companies on Microsoft 365 should pick Nutshell or another CRM instead.
Nutshell 是一款好的客户关系管理系统吗？
Yes, for small to mid-sized B2B sales teams. Reviewers praise its ease of use, free live support, and included email marketing.
CRM系统每月费用是多少？
Most small business plans land between $13 and $99 per seat. Copper starts at $9 per seat and Nutshell at $13.
哪款CRM软件排名第一？
Salesforce leads the market by revenue. For Google-first teams, Copper is the better daily tool, and it wins this comparison.
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