⚡ 快速结论：
- 定价： 铜 客户关系管理 starts at $9/seat/month. Thryv starts at $244/month for the Marketing Center package.
- 最适合： Copper CRM suits sales teams living inside Gmail. Thryv suits service businesses juggling bookings, invoices, and reviews.
- 主要区别： Copper is a sales CRM with deep Google Workspace integration. Thryv software bundles CRM with marketing tools and a 网站建设者.
- 我们的选择： Copper CRM, rated 3.5 versus 2.6, because it costs far less and fits an existing Gmail inbox workflow.
These two products get compared for one odd reason.
Both are sold as CRM software for 小型企业 业主。
但它们的设计用途截然不同。
Copper CRM lives inside Gmail and tracks your sales process.
Thryv runs the front desk for local service companies.
Here is how to pick the right tool for your team.
概述
This Copper CRM vs Thryv comparison covers pricing details, features, and daily functionality.
我们的撰稿人亲自体验了这两个平台。
这些笔记出现在下面的“我们的团队注意到”部分中。
Everything else comes from published documentation and G2 reviews.
最后，你就会知道哪一个最适合你。 商业.
Copper CRM是什么？
Copper CRM is a sales CRM built only for Google Workspace, formerly G Suite.
It launched in 2012 as a Gmail extension that killed manual 数据 入口。
A Chrome extension puts the whole CRM inside your Gmail inbox.
You can create leads, companies, and tasks directly from Gmail and Google Calendar.
Copper 声称在全球拥有超过 30,000 名 CRM 客户，其中包括 Google 本身。
Watch the walkthrough before we dig into the numbers.
🏆 优胜者：Copper CRM
The only CRM made for Gmail and Google Calendar. Records fill themselves from your email. A 14-day free trial is available.
铜 CRM 定价
Copper CRM pricing runs across four seats-based tiers.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 起动机 | 每席每月 9 美元 | Organizing contacts with limited features |
| 基本的 | 每席每月 23 美元 | Up to 2,500 contacts and basic pipelines |
| 专业的 | 每席每月 59 美元 | Up to 15,000 contacts plus workflow 自动化 |
| 商业 | 每席每月 99 美元 | Email sequence sending and advanced capabilities |
Pricing verified August 2026.
免费试用： Yes. Copper offers a 14-day free trial so new users can test the platform first.
退款保证： No published refund window. Cancel before your renewal date instead.
📌 笔记： The Starter plan has no pipeline functionality. You get contact management only. The Professional plan adds reporting, and the Business tier unlocks email sequence 自动化.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s published monthly rates are higher when paid monthly — around $29 for Basic, $69 for Professional, and $134 for Business. Check the vendor site before you buy.
Copper CRM 的主要优势
Here is what makes Copper worth a look:
- Google Workspace 集成： Emails, meetings, and contact data sync on their own. Google Docs, Google Sheets, and Google Drive files attach to records.
- No manual data entry: Copper populates new contacts from your Gmail history. Sales reps stop typing names twice.
- 多条管道： You can create pipelines for deals and projects. Each new lead moves through stages you define.
- 工作流程自动化： Automate tasks and repetitive steps. This cuts the busywork out of a long sales process.
- Email templates and automated emails: Send one-off notes or an email sequence. Sequences require the Business tier.
- 自定义报表： Build your own sales reports from Copper data. You can easily track win rates by rep.
- 安全： Data encryption, two-factor authentication, and compliance with Google’s security standards.
The dashboard below shows how the CRM sits beside your inbox.
我们的团队注意到了什么
我们的 作家 set up Copper on a live Google Workspace account and worked deals for several days. Here is what stood out:
Copper CRM 的优缺点
✅ 优点
- Deep Google Workspace integration with Gmail and Google Calendar
- Interface feels familiar to anyone who uses Google products
- Automated emails send from your own Gmail account for better personalization
- User-friendly API makes custom integration work easier than HubSpot
- Transparent pricing with no hidden developer costs
❌缺点
- 与其他具有类似功能的CRM系统相比，定价较高
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable, with contact information disappearing
- 营销功能笨拙，并且由外部工具 Outfunnel 提供支持。
Thryv是什么？
Thryv is customer relationship management and reputation software for small businesses.
Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.
It began as a conglomerate of Yellow Pages companies before the pivot to software.
In June 2020 it reported $1.3 billion in revenue over twelve months.
The company employs more than 2,400 employees and operates in 48 states.
More than 50,000 local businesses across the U.S., Canada, and 澳大利亚 用它。
The software runs in a browser on any device with an internet connection.
This review video shows the platform in action.
Runner Up: Thryv
One system for bookings, invoices, and reviews. Built for service businesses that want to stay organized and get paid faster.
Thryv 定价
Thryv sells packages rather than per-user seats.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 营销中心 | 每月 244 美元 | Listings, SEO, and campaign tracking |
| 基普 | 每月 299 美元 | See the pricing note below this table |
Pricing verified August 2026.
免费试用： No standard trial. Thryv offers a free plan with limited features and demos on request.
退款保证： None published. Packages also carry a one time onboarding fee of $250.
📌 笔记： Thryv sells the Thryv Business Center and the Thryv Command Center separately. Published entry pricing starts around $20.00 per user per month, so your quote depends on the bundle you pick.
⚠️ Data conflict: The second row above carries a competitor label in our source data and does not match Thryv’s own plan names. Treat both figures as package-level estimates and confirm current pricing details with a Thryv rep before signing.
Thryv 的主要益处
Here is what Thryv brings to a service business:
- Thryv 指挥中心： A unified inbox that pulls email, SMS, 社交媒体, and web chats together. Phone calls and customer interactions land in one place.
- 在线预约： Clients book appointments 24/7. Typical users report a 61% increase in bookings.
- 增强型本地商家信息： Business information syncs across 50+ listing sites. The platform also manages online reviews.
- Client portal estimates: Customers schedule, pay, share documents, and view account details in a secure portal.
- Billing that gets you paid faster: ThryvPay handles online payment for service work. Digital document signing speeds up invoices.
- 营销自动化： Trigger-based email and SMS marketing messages go out on their own. The AI Response Tool drafts replies to reviews.
- 节省时间： Owners save an average of 20 hours per week on admin work. TeamChat keeps staff talking without another app.
The homepage below shows how the company pitches all of this.
我们的团队注意到了什么
Our writer ran a demo account through booking, invoicing, and review replies. Here is what stood out:
Thryv 的优点和缺点
✅ 优点
- One system replaces booking, invoicing, and listing tools
- Website builder and SEO services included in the package
- 24/7 support and a mobile app for field teams
- Reputation management across reviews and social profiles
❌缺点
- Package pricing is far higher than a standalone sales CRM
- A $250 onboarding fee applies before you start
- Deal pipelines and forecasting are thin for sales teams
- Contract terms and quotes vary by location and rep
功能对比
Ready for the side-by-side? We compare ten areas that decide most buying calls.
| 特征 | Copper CRM | 瑟里夫 |
|---|---|---|
| 起价 | 每席每月 9 美元 | 每月 244 美元 |
| 免费计划 | ❌ | ✅ |
| Google Workspace 集成 | ✅ | ❌ |
| 多条管道 | ✅ | ❌ |
| 领先得分 | ✅ | ❌ |
| Appointments & Client Portal | ❌ | ✅ |
| 发票和付款 | ❌ | ✅ |
| 网站建设器 | ❌ | ✅ |
| 声誉管理 | ❌ | ✅ |
| 最适合 | Gmail 中的销售团队 | 本地服务企业 |
1. 联系人管理
Copper CRM： Records for people and companies build themselves from your Gmail history. Import data from Google Sheets when you migrate, then let Copper handle new contacts. The Basic plan caps you at 2,500 contacts.
瑟里夫： Client records are built around jobs and appointments rather than deals. TeamChat lets staff discuss a client without leaving the record.
⚠️ 警告： Some Copper users have reported contact information disappearing. Export a backup on a set date each month.
2. Pipelines and Sales Process
Copper CRM： You can create pipelines for sales and for delivery work, and run multiple pipelines at once. Drag a deal between stages and the close date updates.
瑟里夫： Market Builder maps campaigns and audiences instead of deal stages. Sales reps who need forecasting will find this thin.
3. 工作流自动化
Copper CRM： Workflow automation removes repetitive steps and manual data entry. You set a trigger, then Copper assigns owners and creates follow-up tasks directly.
瑟里夫： Automation focuses on client-facing moments like reminders and rebooking nudges. The AI Response Tool drafts replies so you respond to reviews in a few seconds.
4. Email and Marketing Tools
Copper CRM： Email templates keep replies consistent, and automated emails go out from your own Gmail account. Bulk emails and email sequence sending sit in the Business tier, and marketing functionality leans on Outfunnel.
瑟里夫： Trigger-based email and SMS marketing messages are built in, not bolted on. Social media management posts and schedules from the same screen.
⚠️ 警告： Copper’s automated emails are transactional and carry no unsubscribe link. Use a dedicated marketing tool for newsletters.
5. Lead Scoring and Tracking
Copper CRM： Lead scoring ranks a new lead by activity and fit. Copper also tracks when someone opened an email and what they clicked.
瑟里夫： Campaign analytics measure which ads and posts brought the call. You can easily track cost per booking across channels.
6. Reporting and Website Tracking
Copper CRM： Custom reporting lets you build sales reports from your own data. Reporting starts on the Professional plan, not the Starter plan.
瑟里夫： Website tracking shows traffic, sources, and form fills on your site. That matters because the website builder ships in the same package.
7. Integrations and Add Ons
Copper CRM： Copper’s integration story is Google first, covering Gmail and Google Calendar, Google Docs, Google Drive, and Google Sheets. The API is user-friendly, so connecting other tools is straightforward. Companies on Microsoft 365 are out of luck.
瑟里夫： Add ons cover SEO services, listings, and payments rather than office suites. Local listing sync is the standout piece of technology here.
8. Project Management and Billing
Copper CRM： You can manage projects in a pipeline after a deal closes. There is no native invoicing, so billing lives in another tool.
瑟里夫： Billing and invoicing are core, with digital signing and ThryvPay for payment. Project management is job-based, which suits crews more than sales cycles.
9. 易用性和支持
Copper CRM： The interface is intuitive for anyone who already uses Google products, which speeds up adoption. A mobile app logs calls and texts, and Copper can automate tasks in the background.
瑟里夫： Onboarding is guided, and 24/7 support is included with every package. Online reputation management is where new users see value fastest.
10. 定价与成本
Here are both price lists side by side.
| 层级 | Copper CRM | 瑟里夫 |
|---|---|---|
| 入口 | 入门级：9 美元/座位/月 | 免费套餐（功能有限） |
| 中 | 基本价格：每席位每月 23 美元 | 营销中心：每月 244 美元 |
| 上 | 专业版：59 美元/席位/月 | $299/month package |
| 顶部 | 商务套餐：99 美元/座位/月 | Custom bundles by quote |
Copper CRM： A three-person sales team on Basic pays $69 per month total. Copper CRM pricing climbs steeply between tiers, and paid monthly rates run higher than the annual figures above.
瑟里夫： Packages bundle software with services, so the monthly figure covers marketing work too. Add the $250 onboarding fee to your first invoice when you budget.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 预算紧张 | Copper CRM | Starts at $9 per seat |
| Google Workspace 集成 | Copper CRM | Built as a Gmail extension |
| Appointments and invoices | 瑟里夫 | Booking and payment built in |
| 审核和列表管理 | 瑟里夫 | Syncs 50+ listing sites |
| Deal forecasting | Copper CRM | Real pipelines and lead scoring |
| A website builder | 瑟里夫 | Site and SEO in one package |
💰 您的预算
Copper’s entry seat costs less than a lunch. Thryv’s package pricing is a marketing budget line, not a software one.
🔌 您的技术栈
Copper only makes sense if your team already runs Google Workspace. Thryv is browser based and does not care which office suite you use.
📞 How Customers Reach You
If deals start with an email thread, Copper wins on speed. If they start with a phone call or a booking form, Thryv handles that flow better.
🎓您的经验水平
Copper feels familiar within an hour if you know Gmail. Thryv needs onboarding, which is why the fee exists.
🆓 免费试用和演示
Copper gives you 14 days of free access to test it yourself. Thryv steers you toward a demo and a free plan with limited features.
🛟 支持选项
Thryv includes 24/7 human support with every package. Copper leans on documentation and email support during business hours.
切换指南
Already paying for one of them? Here is what changes.
🔄 Switching from Copper CRM to Thryv?
✅ 你将获得：
- Appointments, invoices, and payments in one system
- Listing sync and online review management
- A website builder and 24/7 support
❌ 你会失去什么：
- Native Google Workspace integration and the Chrome extension
- 多渠道销售和线索评分
- A low per-seat price for a small sales team
📋 如何切换：
- Export contacts, leads, and activity from Copper as CSV
- Book a Thryv demo and confirm the onboarding fee
- Import your list, then rebuild templates and booking pages
🔄 Switching from Thryv to Copper CRM?
✅ 你将获得：
- A much lower monthly bill for a small team
- CRM records inside the Gmail inbox you already use
- Real pipeline reporting for the sales team
❌ 你会失去什么：
- Booking, invoicing, and the client portal
- Listing sync and reputation management
- Included website hosting and SEO work
📋 如何切换：
- Export client records and invoice history from Thryv
- Start the 14-day Copper trial on your Google account
- Import the file, then pick separate booking and billing tools
我们的评测没有涵盖的内容
This comparison focused on small businesses and small sales teams. We did not test enterprise contracts, custom Thryv bundles, or high-volume API work in Copper. Quotes for Thryv vary by location and rep, so your number may differ from ours. If you manage 50 or more users, your priorities will look different from what we covered here.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | Copper CRM |
| 🚀 核心 CRM 功能 | Copper CRM |
| 🔌 集成 | Copper CRM |
| 📣 营销工具 | 瑟里夫 |
| 💳 Invoices & Payments | 瑟里夫 |
| 👶 易用性 | Copper CRM |
| 🏆 总冠军 | Copper CRM |
🏆 优胜者：COPPER CRM
Copper CRM wins 4 out of 6 categories and holds the higher rating at 3.5 versus 2.6.
最适合： Gmail-based sales teams, agencies tracking projects, and small businesses that want less admin work.
These two products barely compete. Copper CRM is a sales tool that hides inside Gmail and keeps deals moving.
Thryv is a front-office suite for local service companies. It handles bookings, reviews, and payments better than any sales CRM will.
If your customers book appointments and pay invoices, Thryv earns its price. For everyone else tracking a pipeline, Copper is the cheaper and sharper choice.
铜CRM对比
Here is how Copper stacks up against other CRM options:
铜的胜出之处在于： A friendlier API, faster setup for Gmail users, and a cheaper entry seat.
HubSpot 在以下方面胜出： A genuine free CRM, built-in bulk emails, and reporting depth for larger teams.
铜的胜出之处在于： Deeper Gmail sync, project pipelines, and automatic record creation.
胶囊 获胜方式： A free tier, lower mid-tier costs, and support for Microsoft mail.
Copper CRM 与 Freshsales CRM 的比较
铜的胜出之处在于： Google-native workflow, simpler onboarding, and cleaner activity logging.
Freshsales 在以下方面胜出： Built-in calling, AI deal insights, and a broader set of channels.
铜的胜出之处在于： Gmail-side data capture, Google Calendar sync, and sales-specific defaults.
周一获胜： Flexible boards, wider project management use, and a free starter tier.
相比之下，Thryv 的更多
Here is how Thryv compares to other 小型企业 平台：
Thryv 获胜理由： Listing sync, guided onboarding, and 24/7 support for non-technical owners.
GoHighLevel 获胜方式： Agency white labeling, funnel building, and far lower monthly cost.
Thryv 获胜理由： Reputation management, local SEO services, and an included website.
Keap 获胜理由： Sales automation depth, e-commerce features, and campaign branching logic.
Thryv 获胜理由： Appointment booking, payment collection, and the client portal.
ActiveCampaign 获胜方式： Email deliverability, segmentation, and a much lower entry price.
瑟里夫 vs Zendesk
Thryv 获胜理由： Marketing and billing in one place, plus local listing work.
Zendesk 在以下方面胜出： Ticket routing, service-level reporting, and scale for support teams.
常见问题解答
Copper CRM是做什么用的？
It tracks leads, deals, and customer relationships inside Google Workspace. Sales teams use it to log activity from Gmail without typing records by hand.
Thryv 是一个客户关系管理系统（CRM）吗？
Yes, though it is broader than a sales CRM. The platform also handles appointments, invoices, listings, and reviews for local service businesses.
Copper CRM 的旧名称是什么？
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and later rebranded to Copper.
Thryv是黄页的一部分吗？
Thryv grew out of Yellow Pages companies, including Dex Media. It now trades publicly as Thryv Holdings, Inc. and sells software.
Copper CRM 是否支持 Outlook？
No. Copper is built for Gmail, so Microsoft 365 companies cannot use it natively. Thryv is a better fit for those teams.
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