⚡ 快速结论：
- 定价： Folk starts at $17.5/member/month. Capsule 客户关系管理 has a free version and paid plans from $18 per user per month.
- 最适合： 民间 客户关系管理 suits partnerships, fundraising, and event follow-up. Capsule CRM suits small businesses running a repeatable sales process.
- 主要区别： Folk leans on LinkedIn sourcing and magic fields. Capsule adds project boards, reporting tools, and 60+ integrations.
- 我们的选择： Capsule CRM for most users. It has a free plan and the reporting features Folk still lacks.
Agency owners and founders compare Folk and Capsule CRM for one reason.
They want to manage contacts without hiring an admin.
Both promise simple customer relationship management for small teams.
但它们的设计用途截然不同。
Folk helps you build genuine connections and close winning deals through outreach.
Capsule CRM runs a full sales pipeline, project boards, and reporting.
概述
This Folk vs Capsule CRM comparison covers pricing, crm features, ease of use, and support.
We also break down which use cases each tool handles best.
我们的 作家 spent hands-on time with Folk directly.
Notes on Capsule CRM come from documentation, pricing pages, and G2 reviews.
By the end, you will know which crm software fits your 商业.
什么是民俗？
Folk is a lightweight crm system built around real relationships.
The app helps you organize contacts, track deals, and set reminders.
Its interface looks like a shared spreadsheet, so setup feels incredibly easy.
Folk connects to Gmail or Outlook to import contacts and email history.
A chrome extension lets you add contacts from LinkedIn while you search.
Folk CRM is a great tool for multiple use cases beyond sales.
以下是该工具使用方法的简要介绍。
民间
Folk keeps contact management simple for founders and agency teams. Magic fields clean your data as you work.
民间定价
Folk charges per member, not per contact record. Here is the current pricing.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 标准 | 每位会员每月 17.5 美元 | 单人创始人和 自由职业者 |
| 优质的 | 每位会员每月 35 美元 | Small teams needing email 自动化 |
| 风俗 | 每位会员每月 70 美元 | Agencies with heavier data needs |
Pricing verified August 2026.
免费试用： Yes. Folk offers a 14-day free trial with no purchase needed upfront.
退款保证： Folk publishes no refund window, so treat the trial as your test period.
📌 笔记： There is no free version here. Every seat is a paid plan, so a five-person team pays five times the listed rate.
⚠️ Pricing conflict flagged: Some third-party research lists Folk at $20 and $40 per seat. Our pricing table uses the verified figures above. Check the pricing page before you buy.
民间的主要优势
Here is what makes Folk CRM worth a look:
- 魔法领域： This custom field type uses AI to enrich contact data. It fills gaps you would otherwise research by hand.
- Chrome扩展程序： Add contacts from LinkedIn and company websites in one click. No copy and paste needed.
- Groups for Multiple Use Cases: Organize contacts into groups for events, partnerships, or fundraising. Each group stays separate.
- Collaborative Mail Merge: Send personalized bulk emails from templates. Other team members can review a sequence before it sends.
- Kanban Pipeline: A visual board tracks deals by stage. Drag a card forward as talks progress.
- Self-Serve Signup: You can explore every feature without a sales call. That suits buyers who hate demos.
我们的团队注意到了什么
Our writer signed up for Folk and spent several days moving a contact list into it. Here is what stood out from that hands-on time:
Watch the same walkthrough in video form below.
民间利弊
✅ 优点
- Incredibly easy setup that feels like a shared spreadsheet
- Magic fields use AI to clean and enrich customer data
- Chrome extension adds contacts straight from LinkedIn
- Collaborative mail merge sends personalized bulk email
❌缺点
- 没有免费套餐，只有 14 天试用期。
- Reporting features are thin next to other CRMs
- 不会自动跟踪会议或电话
- Reported usability issues when importing emails and contact data
什么是 Capsule CRM？
Capsule CRM is a cloud-based crm solution for small and medium businesses.
It centralizes contact records, notes, and communication history in one dashboard.
The platform follows a “powerful simplicity” approach to sales and marketing.
You get sales opportunities, task tracking, and project management in one app.
Capsule is user friendly enough that most teams skip formal training.
Its free version covers 250 contacts and two users.
This video shows how the sales process looks day to day.
🏆 优胜者：Capsule CRM
Capsule pairs a free plan with real reporting tools. Small businesses get pipelines, project boards, and 60+ integrations.
胶囊式客户关系管理定价
Here is what Capsule CRM cost looks like today. Prices are per user.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | $0 | Two users and 250 contacts |
| 起动机 | 每用户每月 18 美元 | 小型企业 销售团队 |
| 生长 | 每用户每月 36 美元 | Multiple sales pipelines and reporting |
Pricing verified August 2026.
免费试用： Yes. Paid tiers include a 14-day trial, and the free plan runs with no time limit.
退款保证： None published. You can downgrade to the free plan instead of cancelling outright.
📌 笔记： Capsule sells add ons for extra storage and AI content assists. If you pay annually, expect a discount of up to 15% on the listed rate.
⚠️ Pricing conflict flagged: Third-party research lists five tiers, including Advanced at $60 and Ultimate at $75, plus a $21 monthly Starter rate when not billed annually. Our table uses the verified figures above. Confirm the current tiers before you subscribe.
Capsule CRM 的主要优势
Here is what makes Capsule worth considering:
- 联系人管理： Every email, call, note, and file sits on one record. That single view kills data silos.
- 项目看板： Won deals convert into delivery work on project boards. Post-sale handoff stays inside the crm system.
- Tracks and Workflow Automations: Tracks are templated task lists for repeatable business processes like onboarding. Higher tiers add multi-step automation.
- 报告功能： The sales dashboard shows conversion rates, pipeline health, and revenue forecasting. You can generate reports on activity too.
- 集成： Over 60 native integrations cover XeroQuickBooks 和 Mailchimp。 Zapier connects 1,000+ other tools.
- 移动应用： iOS and Android apps handle tasks and contacts on the go. Reviewers say the app could still improve.
我们的团队注意到了什么
Note: We have not had extended hands-on time inside a Capsule account yet. The points above come from published documentation, the pricing page, and G2 reviews.
According to G2 reviews, contact management and the sales pipeline are frequently praised. The same reviews flag email tracking as the weak spot.
Capsule CRM 的优点和缺点
✅ 优点
- Free version covers up to 250 contacts and two users
- Paid plans start at $18 per user per month
- Over 60 native integrations, plus Zapier for 1,000+ apps
- Project boards link post-sale work to won deals
- Sales analytics show conversion rates and pipeline health
❌缺点
- The free version does not include reporting functionality
- Email tracking asks you to BCC a special address
- Google Workspace sync only runs one way
- Support runs through email, with no live chat
功能对比
Ready for a closer look at Folk vs Capsule CRM? We compare ten core features that decide most purchases.
| 特征 | 民间 | 胶囊客户关系管理 |
|---|---|---|
| 起价 | 每位会员每月 17.5 美元 | $0 free, $18/user/month paid |
| 免费计划 | ❌ | ✅ |
| 联系管理 | ✅ | ✅ |
| 多条销售渠道 | ✅ | ✅ |
| 报告工具 | ❌仅限基础版 | ✅ |
| 项目看板 | ❌ | ✅ |
| LinkedIn Chrome 扩展程序 | ✅ | ❌ |
| AI Magic Fields | ✅ | ❌ |
| 原生集成 | 有限的 | 60+ plus Zapier |
| 最适合 | Outreach and partnerships | 小型企业销售团队 |
1. 联系人管理
民间： Contact management here works like a smart list. You can add contacts, tag them, and organize contacts into groups per project. Folk also merges duplicates, so two rows for the same person become one clean record.
胶囊型客户关系管理： Capsule stores people and companies with a 360-degree view of past customer interactions. Contact records hold notes, files, and social profiles in one place. That depth of details suits teams handling long relationships.
2. Sales Pipeline and Deals
民间： A Kanban board runs the sales pipeline. Drag a card between stages as a deal moves through the sales cycle. It is enough for solo sellers, but it thins out on long, multi-stage deals.
胶囊型客户关系管理： Capsule builds sales opportunities into custom sales pipelines that match your own stages. Growth tiers unlock multiple sales pipelines, so each account manager can run their own board.
⚠️ 警告： Folk does not log meetings or phone calls automatically. You enter those interactions by hand, which adds up on a busy week.
3. Lead Management and Custom Fields
民间： Magic fields are the standout here. The AI fills in missing company data while you work, which speeds up lead generation. Folk is strong at cleaning and enriching contact data before outreach.
胶囊型客户关系管理： Custom fields let you tag leads by source, budget, or region. Lead management is manual but predictable. Nothing gets rewritten by AI behind your back.
4. Tasks, Reminders and Project Management
民间： You can set reminders against any contact and assign follow-ups to teammates. It handles keeping track of outreach well. There is no separate layer for delivery work after a deal closes.
胶囊型客户关系管理： Capsule adds project boards that carry won deals into delivery. Tracks give you templated task lists for repeatable business processes. Workflow automations then handle recurring steps without manual setup.
5. Email Automation and Marketing
民间： Email automation runs on collaborative mail merge. You write templates, personalize them per contact, and send in batches. Outreach is email-first, so other channels get little support.
胶囊型客户关系管理： Email marketing runs through the 转发器 integration, with Mailchimp available too. You can build marketing campaigns from CRM segments. Marketing automation stays basic next to dedicated platforms.
6. 报告和分析
民间： Reporting is the thinnest part of the product. You get pipeline counts and simple activity views. Anyone needing advanced features like forecasting will feel the ceiling fast.
胶囊型客户关系管理： The sales dashboard covers conversion rates, pipeline health, and revenue forecasting. You can generate reports on activity and sales performance. Generating those views is limited to paid tiers.
⚠️ 警告： The free version of Capsule ships without reporting functionality. Budget for the Starter plan if you need numbers.
7. 集成
民间： Folk connects to Gmail and Outlook to sync contacts and email history. It also plugs into social channels for social selling. The list of other tools is short next to older CRMs.
胶囊型客户关系管理： Capsule supports 60+ native integrations, including Xero, QuickBooks, and Mailchimp. Google Workspace, once called G Suite, lets you integrate Gmail directly. Premium integrations and other integrations sit on higher plans, and Zapier covers the rest.
⚠️ 警告： Capsule stops short of full integration with Google Workspace and Microsoft 365. The sync runs one way, so edits in Capsule do not push back. Neither tool includes a help desk module.
8. LinkedIn, Chrome Extension and Mobile
民间： The chrome extension pulls people and companies from LinkedIn into your workspace. Search a profile, click once, and the contact lands in a group. For social-led prospecting, this is the best reason to pick Folk.
胶囊型客户关系管理： Capsule ships iOS and Android apps for tasks and contacts away from the desk. There is no LinkedIn capture extension. G2 reviews call the mobile app useful but rough in places.
9. 易用性和支持
民间： Folk is one of the easiest CRMs to pick up. The minimalist interface means small teams start without an administrator. Support is email-based, and the self-serve model skips sales calls entirely.
胶囊型客户关系管理： Capsule keeps a clean interface that other team members learn quickly. Teams at non profits and agencies report short onboarding. Support runs by email only, and some reviewers want live chat.
10. 定价与成本
让我们来并排比较一下付费方案。
| 层级 | 民间 | 胶囊客户关系管理 |
|---|---|---|
| 自由的 | ❌ 仅限14天试用 | $0 |
| 入门级付费计划 | Standard: $17.5/member/month | Starter: $18/user/month |
| 中档 | Premium: $35/member/month | Growth: $36/user/month |
| 顶级 | Custom: $70/member/month | ❌ |
民间： Every seat is a paid plan, so costs start on day one. The $17.5 Standard rate undercuts Capsule by 50 cents. That gap disappears once you compare what each tier includes.
胶囊型客户关系管理： The free plan lets two users test everything before a purchase. Paid tiers can be billed annually for a discount. Watch the per-seat math if your team grows past five people.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| A zero-cost start | 胶囊客户关系管理 | 免费套餐包含 250 个联系人 |
| LinkedIn潜在客户开发 | 民间 | One-click chrome extension |
| Reports for your board | 胶囊客户关系管理 | Forecasting and conversion data |
| Fundraising or event follow-up | 民间 | Groups fit temporary use cases |
| Post-sale delivery work | 胶囊客户关系管理 | Project boards linked to deals |
| 适合初学者的设置 | 民间 | Feels like a spreadsheet |
💰 您的预算
Capsule wins for anyone testing a CRM with no budget at all. The free version does not include all the features, but it proves the workflow first.
🔌 您的技术栈
Check what you already run before you choose. If your 会计 sits in Xero or QuickBooks, Capsule connects natively.
📝 您的销售流程
Relationship-led selling favours Folk, since the whole app is built to build genuine connections. Structured account management with stages and handoffs favours Capsule.
🎓您的经验水平
First-time CRM buyers usually land softer with Folk. For example, a founder moving off a spreadsheet can import and start the same afternoon.
🆓 免费试用和演示
Both offer a 14-day trial, and neither pushes you into a demo call. Load 50 real customers into each and see which one you actually open.
🛟 支持选项
Both crm providers handle support by email rather than live chat. If instant help matters to you, rivals like Freshsales do better.
切换指南
Already on one of these? Here is what changes if you move.
🔄 Switching from Folk to Capsule CRM?
✅ 你将获得：
- A free tier and real reporting tools
- Project boards that follow won deals into delivery
- 60+ native integrations and Zapier coverage
❌ 你会失去什么：
- Magic fields and AI contact enrichment
- The LinkedIn capture extension
- The lighter, spreadsheet-style feel
📋 如何切换：
- Export your Folk groups to CSV
- Create a Capsule account on the free plan
- Import the file, then rebuild your pipeline stages
🔄 Switching from Capsule CRM to Folk?
✅ 你将获得：
- Faster contact capture from LinkedIn
- AI enrichment that fills missing company details
- A simpler view for partnerships and events
❌ 你会失去什么：
- Sales analytics and forecasting
- Project boards and Tracks
- The free plan and the wider integration list
📋 如何切换：
- Export contacts and opportunities from Capsule
- Start a Folk trial and connect Gmail or Outlook
- Import the CSV, then split records into groups
我们的评测没有涵盖的内容
This comparison focused on small teams and solo operators. We did not test bulk data migration, API work, or how either crm system behaves past 50 seats. Enterprise contracts and custom pricing sat outside the scope. If you are shopping for a 100-person sales floor, your shortlist should include heavier options.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 胶囊客户关系管理 |
| 🚀 Contact Management | 胶囊客户关系管理 |
| 📈 销售渠道 | 胶囊客户关系管理 |
| 🎯 Lead Sourcing | 民间 |
| 📊 报道 | 胶囊客户关系管理 |
| 👶 易用性 | 民间 |
| 🔌 集成 | 胶囊客户关系管理 |
| 🏆 总冠军 | 胶囊客户关系管理 |
🏆 优胜者：CAPSULE CRM
Capsule CRM wins 5 out of 7 categories.
最适合： Small businesses, structured sales pipelines, post-sale project work
Folk and Capsule CRM solve different problems. Folk is an outreach book that happens to track deals. Capsule is a CRM that also runs delivery work.
Folk is excellent when relationships matter more than stages. Fundraisers, partnership leads, and event organisers get real value from its groups and reminders.
Use Capsule if you need reporting, project boards, and a free starting point. Those key features are why it takes the overall win. Neither one is the perfect CRM for every team, so match the tool to the job.
与更多民间人士相比
Here is how Folk stacks up against other CRM options:
民间与 管道驱动
民间获胜理由： faster contact capture from LinkedIn, AI field enrichment, and a gentler first week.
Pipedrive 获胜： deal forecasting, activity goals per rep, and a much deeper marketplace.
民间获胜理由： flat per-seat cost, no forced onboarding, and a workspace one person can run.
HubSpot 在以下方面胜出： a free tier, marketing automation depth, and reporting that scales past a small team.
民间获胜理由： contact enrichment, LinkedIn sourcing, and speed for outreach-first teams.
周一 CRM 胜出： board customization, workload views, and tying sales to wider project work.
相比之下，Capsule CRM 的优势更多
Here is how Capsule CRM measures up against its closest rivals:
Capsule CRM 的优势在于： predictable per-seat pricing, lighter setup, and project boards for delivery.
HubSpot 在以下方面胜出： campaign tooling, a larger app marketplace, and richer dashboards on upper tiers.
Capsule CRM 的优势在于： a shorter learning curve, cleaner contact records, and less admin overhead.
Zoho CRM 的优势在于： lower per-seat cost at scale, built-in telephony, and a wider product suite.
Capsule CRM 与 Freshsales 的对比
Capsule CRM 的优势在于： simpler task tracking, Tracks templates, and fewer upsell prompts inside the app.
Freshsales 在以下方面胜出： built-in phone and chat, AI lead scoring, and a more generous free tier.
This video walks through more alternatives worth a look.
常见问题解答
什么是民间CRM？
Folk CRM is a lightweight customer relationship management app for founders and agencies. It centres on contact management, groups, and email outreach rather than heavy sales reporting.
人脉资源是好的客户关系管理系统吗？
Yes, for relationship-led work. It suits partnerships, fundraising, and event follow-up. The tool falls short for larger sales teams needing forecasting or automatic call logging.
Capsule CRM是用来做什么的？
Small businesses use it to track contacts, manage sales opportunities, and run post-sale project boards. It acts as one hub for customer history and tasks.
Capsule CRM 的价格是多少？
The free plan covers two users and 250 contacts. Starter costs $18 per user per month. Growth costs $36 per user per month.
什么是 最佳CRM软件?
There is no single best pick. Capsule fits structured sales work at small companies. Folk fits outreach-led teams. Test both trials before you decide.
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