⚡ 快速结论：
- 定价： 基普 客户关系管理 lists $299/month (annually billed). Agile 客户关系管理 runs a free version plus paid tiers at $8.99, $29.99, and $47.99.
- 最适合： Keap suits small businesses that want sales and marketing 自动化 with invoicing and payment processing built in. Agile CRM suits small and medium businesses on a tight budget.
- 主要区别： Keap bundles a landing page builder, checkout forms, and a business line. Agile CRM adds sales gamification and a helpdesk instead.
- 我们的选择： Keap, rated 4.2 against 2.8 for Agile CRM. It automates more of the customer journey in one dashboard.
The cheaper CRM software is not always the safer bet.
Agile CRM costs a fraction of what Keap charges.
But price is the smallest gap between these two crm platforms.
One automates almost every stage of the sales process.
The other gives you an all in one crm at a great price with real reliability questions.
概述
This Keap vs Agile CRM comparison covers pricing, key features, and ease of use.
We reviewed documentation, pricing pages, and user review sites for both crm platforms.
Our writers also spent hands-on time inside each system.
Those notes appear in the “What Our Team Noticed” blocks below.
By the end you will know which tool matches your growth goals.
Keap是什么？
Keap is a customer relationship management platform for 小型企业 业主。
It was formerly known as Infusionsoft before the rebrand to Keap.
The keap app combines CRM, marketing automation, and e commerce tools in one dashboard.
It automates almost every stage of the sales journey.
Keap customers who use automation report saving 10 hours per week.
They also report a 38% increase in revenue generated.
🏆 获胜者：基普
Keap CRM automates follow-up, invoicing, and email campaigns from one place. Setup takes about 20 minutes. Free migration comes with onboarding.
Keap定价
Here is what our 数据 shows for keap plans in 2026.
| 计划 | 价格 | 最适合 |
|---|---|---|
| Keap (Annually Billed) | 每月 299 美元 | Established small businesses running sales and marketing automation together |
Pricing verified August 2026.
免费试用： Yes. Small businesses can explore keap features with a 14-day free trial that includes access to all features.
退款保证： No published refund window. Cancel before the trial ends to avoid the first monthly fee.
📌 笔记： Onboarding includes free migration and custom coaching. A dedicated customer success manager ships with every plan. Expert Coaching is a separate one-time setup fee of $499.
⚠️ Pricing conflict flagged: Our data source lists a single $299/month annually billed rate. Keap’s own materials describe three tiers — Lite from $79, Pro from $169, and Max from $199, each for 500 contacts, with $30 per extra user. Pricing also climbs as your contact list grows past each threshold. Check the vendor site before you buy.
Keap的主要优势
Here is what makes Keap worth the higher price.
- 活动创建器： A visual flowchart tool for building campaigns and advanced automations. You create when-then logic with drag and drop tools.
- One dashboard for everything: The platform cuts the need for multiple tools by folding CRM, marketing, sales, and project tracking together.
- Invoicing and payment processing: Built-in invoicing plus many payment processing integrations. Checkout forms handle e commerce sales without a separate cart.
- 领先得分： The lead score assesses each prospect’s interest by engagement level. You score leads and prioritise the sales pipeline accordingly.
- 2,500+ third party integrations: Keap connects with more than 2,500 platforms and third party tools, including LinkedIn lead capture apps.
- 专属业务线： A separate line for calls and texts keeps personal and professional customer queries apart.
- Email deliverability: Keap claims a 99.5% deliverability rate for mail sent through the platform.
The screenshot above shows how the contact record and pipeline sit side by side.
我们的团队注意到了什么
我们的 作家 signed up for Keap and spent several days building sales campaigns. Here is what stood out from that hands-on time:
Keap 的优缺点
✅ 优点
- Automation templates and a drag-and-drop builder make advanced automations easy to create
- Setup takes as little as 20 minutes, with free migration and a dedicated customer success manager
- Built-in invoicing and payment processing remove the need for separate e commerce tools
- Integrates with more than 2,500 platforms and third party tools
- 24/7 chat support plus phone support Monday through Friday for U.S. customers
❌缺点
- Pricing is high enough to deter new small businesses and entry-level entrepreneurs
- Costs climb sharply once your contact list crosses each contact threshold
- Expert Coaching carries a one-time $499 charge on top of the monthly fee
- The user community is not very active, so answers often come from support instead
什么是敏捷CRM？
Agile CRM is a cloud-based crm system built for small and medium businesses.
It has been in operation since 2013 and serves over 15,000 customers globally.
The company runs offices in 印度 还有菲律宾。
Agile CRM combines sales, marketing, and customer service in one interface.
That single view reduces data silos across marketing teams and sales teams.
G2 Crowd has recognised it as a leader in its category.
🥈 Runner Up: Agile CRM
Agile CRM offers a free version for up to 10 users. Paid tiers add marketing automation, helpdesk, and web engagement tracking at a great price.
敏捷CRM定价
Agile CRM prices per user per month across four tiers.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | 自由的 | Up to 10 users testing contact management |
| 起动机 | $8.99 | Solo founders who need a sales pipeline and email campaigns |
| 常规的 | $29.99 | Growing marketing teams using marketing automations |
| 企业 | $47.99 | Larger sales teams needing analytics and sales forecasting |
Pricing verified August 2026.
免费试用： The free version covers up to 10 users, so you can trial the crm software without a card.
退款保证： No published refund policy. Billing is monthly, and you cancel from account settings.
📌 笔记： There is no setup fee. Paid plans typically land between $8.99 and $9.99 per user in 2026, which keeps the price low for small teams and new employees.
⚠️ 警告： Reviewers report that email sending has gone weeks without working, and that deliverability halved twice in one year. Test the free version with a real contact list before you commit money.
敏捷CRM的主要优势
Here is where Agile CRM earns its keep.
- Free plan for 10 users: Few competitors give away that many seats. You can roll the crm system out across a team before any budget approval.
- 360-degree contact management: Every contact record shows the full history of customer interactions and customer data in one place.
- 销售游戏化： Leaderboards and badges push friendly competition across the sales team. Most crm platforms skip this entirely.
- Built-in telephony and helpdesk: Calls, mail management, and automated ticketing handle customer queries without extra software.
- Web engagement tracking: You gauge visitor behaviour and trigger automated email campaigns from what people do on your site.
- Calendar booking: Leads book meetings directly on your calendar, syncing with Google Calendar or Outlook.
- 多渠道营销： Email, social, and mobile apps all feed the same customer journey.
The dashboard above groups deals, tasks, and web engagement into a single view.
我们的团队注意到了什么
Our writer set up a free Agile CRM account and imported a test contact list. Here is what stood out:
The walkthrough below covers the same account in more detail.
敏捷CRM的优缺点
✅ 优点
- Free plan for up to 10 users, which is rare among crm platforms
- Paid tiers start at $8.99 per user, well under most all in one crm rivals
- Sales gamification with leaderboards and badges lifts sales enablement
- Drag-and-drop workflow builder handles follow-ups, lead scoring, and data entry
❌缺点
- Reviewers describe email delivery rates falling sharply with no fix in sight
- 报告 tools are described as poorly configured and hard to trust
- Limited customisation for larger firms that need deep custom fields and data mapping
- Support answers vary between agents, and bug fixes can take up to two weeks
功能对比
We compared ten areas that matter most when you pick a CRM. Each one covers how both tools handle the same job.
| 特征 | 基普 | 敏捷CRM |
|---|---|---|
| 起价 | 每月 299 美元 | Free / $8.99 |
| 免费版 | ❌ | ✅ |
| 落地页生成器 | ✅ | ❌ |
| 发票和付款处理 | ✅ | ❌ |
| 销售游戏化 | ❌ | ✅ |
| 服务台/工单系统 | ❌ | ✅ |
| Business Line for Calls & Texts | ✅ | ✅ |
| 领先得分 | ✅ | ✅ |
| 第三方集成 | 2,500+ | 有限的 |
| 最适合 | E commerce businesses automating the full sales process | Budget-conscious small and medium businesses |
1. 联系人管理
Keap： Every contact record holds notes, tags, orders, and the full customer journey. You segment the contact list with tags, then fire email marketing campaigns at each segment. Custom fields let you track whatever your sales process needs.
敏捷CRM： Contact management gives a 360-degree view of customer interactions in one screen. Search, tags, and custom fields all work as expected. Documentation notes that deep data mapping is limited for larger firms.
2. Sales Pipeline and Deals
Keap： The visual sales pipeline shows every deal by stage. Lead scoring ranks prospects so your sales team works the hottest new lead first. Moving a card can trigger automated actions further down the pipeline.
敏捷CRM： Deals management uses the same drag and drop board idea across multiple sales pipelines. Milestones and deal values feed the sales forecasting view. Gamification badges sit on top to keep reps competing.
3. 营销自动化
Keap： The Campaign Builder is a visual flowchart for building campaigns. You pick from a broad library of workflow templates or build advanced automations with drag and drop tools. This is the strongest part of the whole keap crm package.
敏捷CRM： Marketing automation covers email, social, and mobile in one workflow canvas. Marketing teams get A/B testing and personalisation for email campaigns. The builder is simpler than Keap’s, which cuts both ways.
4. Sales Automation and Lead Management
Keap： Lead management and tracking runs on when-then logic. Automated tasks handle follow-ups and notifications based on customer interactions. Keap customers who use automation report saving 10 hours per week on automated tasks alone.
敏捷CRM： Sales automation removes manual data entry, follow-ups, and lead scoring. Web forms and lead capture feed straight into the pipeline. It covers the basics well without the depth of Keap’s advanced automations.
5. 电子邮件营销
Keap： Email marketing sends hyper-targeted messages based on CRM tags and segments. The platform claims a 99.5% deliverability rate. Broadcasts, nurture sequences, and cross sells all run from the same editor.
敏捷CRM： Email marketing supports A/B testing and personalisation, and the template editor looks clean. Reviewers call that editor inflexible once you step outside its parameters. Several also report delivery rates dropping over time.
⚠️ 警告： Email deliverability is the single biggest complaint about Agile CRM. If email marketing drives most of your repeat business, send a real batch during the free trial and check the numbers yourself.
6. Landing Pages and Web Forms
Keap： The landing page builder ships inside the platform. You can publish one landing page or connect multiple landing pages to the same campaign, and each web form drops leads straight into the CRM. Checkout forms turn a landing page into a paid order.
敏捷CRM： Landing pages and forms exist, but the builder is basic next to Keap’s. Company records group contacts by organisation, which helps B2B sales marketing teams. Most users pair it with a dedicated page tool.
7. Business Line, Text and Scheduling
Keap： A dedicated business line handles calls and texts from inside the app. Personal and work conversations stay separate. 文本 and email sit in the same thread on each contact record.
敏捷CRM： Built-in telephony covers calls, and the online calendar lets leads book meetings themselves. It syncs with Google Calendar and Outlook. Mobile apps keep the same data available on the road.
8. 人工智能工具和分析
Keap： Keap AI drafts email copy and suggests automation from plain language prompts. That shortens the gap between an idea and a live campaign. Reporting focuses on sales and marketing performance rather than deep analytics.
敏捷CRM： Reports cover deals, calls, and email campaigns, and AI agents for lead scoring and predictive analytics are rolling out through 2026. Reviewers currently rate the reporting tools poorly and call the configuration confusing.
9. 客户服务与支持
Keap： Support runs 24/7 chat, email, and phone support Monday through Friday for U.S. customers. Onboarding adds checklists, videos, and training webinars, plus free on-demand product training and a knowledge base. There is no in person training.
敏捷CRM： A built-in helpdesk automates ticketing so you can answer customer queries inside the same tool. Feedback on Agile’s own support is split: some reviewers call it great support, others say answers differ by agent and fixes take up to two weeks.
10. 定价与成本
This is where the two products separate most sharply.
| 计划层级 | 基普 | 敏捷CRM |
|---|---|---|
| 自由的 | ❌ | 免费（最多 10 位用户） |
| 入口 | — | Starter: $8.99 |
| 中 | — | Regular: $29.99 |
| 顶部 | 每月 299 美元（按年计费） | Enterprise: $47.99 |
Keap： At $299 per month billed annually, this is a serious commitment for a small business. What you get back is one system instead of five, including e commerce features and payment processing. That maths works once the automation replaces real tools you already pay for.
敏捷CRM： The free version and $8.99 Starter tier make this one of the cheapest ways into an ecommerce crm. There is no setup fee and no long contract. The trade-off is reliability, not features.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 免费版本可供入门 | 敏捷CRM | 10 free users, no card |
| 发票和付款处理 | 基普 | Built in, no extra tool |
| Reliable email at scale | 基普 | Claims 99.5% deliverability |
| A helpdesk inside your CRM | 敏捷CRM | Automated ticketing included |
| Deep advanced automations | 基普 | Campaign Builder flowcharts |
| 最低价格 | 敏捷CRM | From $8.99 per user |
💰 您的预算
Keap’s monthly fee only makes sense once automation replaces tools you already pay for. If cash is tight this quarter, Agile CRM costs less than a lunch per user.
🔌 您的技术栈
Keap plugs into more than 2,500 platforms, so odd tools usually have a path in. Agile CRM supports third party integrations too, but the catalogue is much shorter.
🛒 Your Business Strategy
If your business strategy leans on selling online, Keap’s checkout and order tools keep e commerce businesses in one system. Service firms without carts will not miss them.
🎓您的经验水平
Keap is user friendly enough that many teams finish setup in about 20 minutes. Agile CRM is simpler still, though its depth runs out faster.
🆓 免费试用和演示
Keap gives a 14-day free trial with every feature unlocked. Agile CRM’s free plan runs indefinitely for up to 10 users, so you can test longer.
🛟 支持选项
Keap ships onboarding services with a success manager, phone support, and training webinars. If you have ever needed assistance at 2am, the 24/7 chat matters.
切换指南
Already running one of them? Here is what changes if you move.
🔄 从 Keap 切换到 Agile CRM？
✅ 你将获得：
- A far lower bill, starting from a free plan for 10 users
- A built-in helpdesk for tickets and customer service
- 利用排行榜和徽章实现销售游戏化
❌ 你会失去什么：
- Invoicing, checkout forms, and native payment processing
- The Campaign Builder and its library of workflow templates
- A dedicated success manager and free migration help
📋 如何切换：
- Export contacts, tags, and orders from Keap as CSV files
- Open a free Agile CRM account and map your custom fields
- Rebuild your top three sales campaigns before cancelling Keap
🔄 从敏捷 CRM 切换到 Keap？
✅ 你将获得：
- Stronger email deliverability, claimed at 99.5%
- A landing page builder, checkout forms, and invoicing in one place
- Free migration, coaching, and 24/7 chat during the move
❌ 你会失去什么：
- The free plan and the $8.99 entry price
- The helpdesk and ticketing workflow
- Leaderboards and badges for the sales team
📋 如何切换：
- Export your contact list and deal history from Agile CRM
- Start the 14-day trial and hand the files to the migration team
- Rebuild automations in the Campaign Builder, then switch your web form links
我们的评测没有涵盖的内容
This comparison focused on small businesses and lean teams. We did not test enterprise SSO, custom API work, or bulk licensing for large employee counts. We also did not measure real-world conversion rates or track how many more leads either tool produced over a full quarter. Our notes reflect the August 2026 versions, and both products change their processes often.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 敏捷CRM |
| 🚀 Automation Depth | 基普 |
| 📧 电子邮件营销 | 基普 |
| 🛒 电子商务功能 | 基普 |
| 👶 易用性 | 基普 |
| 🔌 集成 | 基普 |
| 🎮 Sales Enablement Extras | 敏捷CRM |
| 🏆 总冠军 | 基普 |
🏆 获胜者：KEAP
Keap 在 7 个类别中赢得了 5 个类别。
最适合： e commerce businesses, solopreneurs automating follow-up, and mid-sized companies chasing growth goals
These two products are not really aimed at the same buyer. Keap sells depth, and charges for it. Agile CRM sells breadth at a great price, and asks you to accept some rough edges.
If money is the deciding factor, Agile CRM is the better fit. Its free version alone beats most trial offers, and $8.99 buys a working sales pipeline.
For everyone else, we recommend Keap CRM. It automates more of the sales process, and the built-in commerce tools help increase conversions without a second subscription. That is the takeaway from this Keap review of both tools.
Keap 的比较
Keap offers a different mix from each of these rivals:
Keap 对阵 GoHighLevel
Keap 获胜理由： onboarding with free migration, cleaner invoicing, 24/7 chat support
GoHighLevel 获胜： agency sub-accounts, white labelling, unlimited contacts on flat pricing
Keap 获胜理由： native checkout and orders, faster setup for solo owners, one flat platform fee
HubSpot 在以下方面胜出： free entry tier, reporting depth, a far larger app marketplace
Keap 对阵 管道驱动
Keap 获胜理由： marketing automation, e commerce tools, text and business line handling
Pipedrive 获胜： per-seat pricing, pipeline speed, a lighter learning curve for pure sales roles
Keap 对阵 ActiveCampaign
Keap 获胜理由： invoicing and payments, phone and text tools, done-for-you onboarding
ActiveCampaign 在以下方面胜出： cheaper entry plans, deeper email testing, broader template library
敏捷CRM的优势更多
Here is how Agile CRM lands against other options in this market:
敏捷CRM与 Salesforce
敏捷CRM的优势在于： price per user, faster setup, marketing automation included at entry level
Salesforce 的优势在于： customisation, enterprise governance, a deep bench of certified partners
敏捷CRM的优势在于： bundled sales pipeline, lower cost, marketing and service in one login
Zendesk 获胜方式： ticket routing, support reporting, published uptime reliability
Agile CRM 与 Freshsales CRM 的比较
敏捷CRM的优势在于： gamification, helpdesk bundling, ten free seats instead of three
Freshsales 在以下方面胜出： email delivery consistency, mobile experience, clearer reporting
敏捷CRM与 胶囊客户关系管理
敏捷CRM的优势在于： built-in telephony, campaign automation, web engagement tracking
Capsule 胜出： interface polish, dependable email sending, simpler contact management
The video below walks through more alternatives in this category.
常见问题解答
Keap是做什么用的？
It organises leads and automates repetitive work for small businesses. The platform covers contacts, follow-up email, invoicing, checkout, and pipeline tracking from a single login.
Keap容易使用吗？
Yes. Many teams finish setup in about 20 minutes. Onboarding adds checklists, videos, webinars, and a success manager, so most owners get running without technical help.
Infusionsoft现在叫什么名字？
Infusionsoft is now Keap. The company rebranded to signal its focus on small business automation rather than enterprise software. It is the same product line, renamed.
Agile CRM 真的免费吗？
Yes, for up to 10 users. The free tier covers contacts, deals, and basic tasks. Paid plans start at $8.99 and add automation, helpdesk, and analytics.
排名第一的CRM平台是什么？
Salesforce holds the largest market share worldwide. The 最佳客户关系管理 for you depends on size and budget. Between these two, Keap scores 4.2 against 2.8.
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