⚡ 快速结论：
- 定价： 敏捷 客户关系管理 has a free plan, then paid plans from $8.99 per user. Thryv lists plans at $244/month and $299/month.
- 最适合： 敏捷 客户关系管理 for budget sales and marketing teams. Thryv for local service businesses.
- 主要区别： Agile CRM is a sales-first CRM system. Thryv focuses on listings, reviews, bookings, and payments.
- 我们的选择： Agile CRM for most users. It has the higher rating (2.8 vs 2.6) and a lower entry cost.
Agile CRM and Thryv both promise to run your 商业 from one app.
But they’re built for very different owners.
Agile CRM is CRM software for sales and marketing teams on a budget.
Thryv is a toolkit for local businesses that live on reviews and bookings.
The price gap between them is wide.
And neither one scores above 3 out of 5 in our ratings.
概述
This Agile CRM vs Thryv comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
我们的撰稿人也亲自体验了每一项功能。
这些观察结果出现在下面的“我们的团队注意到”部分中。
到最后，你就会知道哪个平台适合你的企业。
什么是敏捷CRM？
Agile CRM is a cloud-based customer relationship management platform.
It launched in 2013 and targets small and medium businesses.
The goal is simple: sales, marketing, and service in one place.
That shared setup cuts down on 数据 silos between teams.
Agile CRM serves over 15,000 customers and has offices in 印度 还有菲律宾。
G2 Crowd has also recognized it as a leader.
Here’s a quick video review of the platform.
敏捷CRM
An all in one CRM for sales, marketing, and helpdesk work. The free plan covers up to 10 users. Paid plans stay cheap as you grow.
敏捷CRM定价
Here’s what Agile CRM costs in 2026. It has one free plan and three paid plans.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | 自由的 | Up to 10 users learning the basics |
| 起动机 | $8.99 | 小型团队从电子邮件营销入手 |
| 常规的 | $29.99 | Growing teams that need marketing 自动化 |
| 企业 | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.
免费试用： No trial is needed. The free version covers up to 10 users.
退款保证： Our pricing data doesn’t list one. Ask support before paying for a long billing term.
📌 笔记： Paid prices are per user, per month. Starter runs $8.99 to $9.99, depending on billing term. Our pricing data shows no setup fee.
⚠️ 警告： Some reviewers say email delivery rates halved, then halved again. Others report email sending broke for weeks. Test deliverability before a big campaign.
敏捷CRM的主要优势
Here’s what makes Agile CRM worth a look:
- Free for Small Teams: The free plan supports up to 10 users. Few competitors match that.
- One Shared Record: Sales, marketing, and service share one interface. Every rep sees the same customer data.
- 营销自动化： Campaigns support A/B testing and personalization. Web engagement tools show when known leads visit your site.
- 销售赋能： Gamification adds leaderboards and badges. Your sales team gets a friendly contest.
- 内置电话： Reps get the ability to call and email inside the CRM. No extra phone app is needed.
- 移动访问： Web and mobile apps let teams manage deals and tasks remotely.
我们的团队注意到了什么
我们的 作家 signed up for Agile CRM and spent time exploring its core tools. Here’s what stood out:
Our writer also recorded a short walkthrough from that session.
敏捷CRM的优缺点
✅ 优点
- Free plan supports up to 10 users
- Paid plans start at $8.99 per user
- Sales, marketing, and helpdesk tools in one app
- Drag-and-drop workflow builder for automation
- 利用排行榜和徽章进行游戏化
❌缺点
- Some reviews report falling email delivery rates
- 报告 tools draw heavy user criticism
- Too rigid for teams needing deep custom fields
- Bug fixes can take up to two weeks
Thryv是什么？
Thryv is customer relationship management software built for 小型企业.
Thryv Holdings, Inc. is a publicly traded SaaS company in Dallas, Texas.
The business began as a group of Yellow Pages companies.
Today it supports more than 50,000 local businesses in the U.S., Canada, and 澳大利亚.
Thryv helps owners reach more customers, stay organized, and get paid faster.
It employs more than 2,400 people and operates in 48 states.
By June 2020, it reported $1.3 billion in yearly revenue.
In 2024, Thryv also acquired 基普, a CRM and marketing automation brand.
This video review gives a quick tour of the platform.
瑟里夫
A 小型企业 toolkit for listings, reviews, bookings, and payments. Manage workflows, teams, and client interactions from anywhere.
Thryv 定价
Thryv’s pricing details take more digging than Agile CRM’s. Here’s what our data shows.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 营销中心 | 每月 244 美元 | Local businesses building their online presence |
| 基普 | 每月 299 美元 | Teams wanting deeper sales and marketing automation |
Pricing verified September 2026.
免费试用： Thryv’s site offers a 30-day free trial of Marketing Center. A free plan with limited features also exists.
退款保证： Third-party trackers report only a 3-day refund window. Key services carry a 6-month minimum term.
📌 笔记： Thryv charges a one time onboarding fee of $250 on its packages. The Keap plan refers to Keap, which Thryv bought in 2024.
⚠️ 警告： Our pricing data lists two plans at $244 and $299 per month. Other research shows paid seats from $20 per user per month. Get your full quote in writing before you sign.
Thryv 的主要益处
Here’s what makes Thryv worth a look:
- 统一收件箱： The Thryv Command Center merges email, SMS, social media, and web chat. You respond to every customer from one feed.
- 增强型本地商家信息： Enhanced profiles boost your presence on Nextdoor, Yahoo, and YP. Customers find accurate info faster.
- 客户门户： Customers schedule appointments, make payments, and share documents. It all sits behind a secure login.
- 节省时间： Invoicing, scheduling, and document storage live in one place. Thryv says owners save 20 hours per week on average.
- 便捷支付： ThryvPay is an online payment processor for service-based businesses. You get paid faster with fewer steps.
- 全天候支持： Help is available around the clock. That matters when your phone rings after hours.
我们的团队注意到了什么
Our writer signed up for Thryv and spent time exploring the platform. Here’s what stood out:
Thryv 的优点和缺点
✅ 优点
- One inbox for email, SMS, social, and chat
- 同步 50 多个商家信息网站
- Built-in invoicing, payments, and e-signatures
- 人工智能工具 drafts replies to online reviews
- 24/7 support for all users
❌缺点
- High entry price for a small business budget
- $250 onboarding fee on top of the plan price
- Strict contract terms and a short refund window
- Not ideal if you need a deeply customizable CRM
功能对比
Agile CRM and Thryv overlap less than you might expect. We compare nine key areas below, plus pricing.
| 特征 | 敏捷CRM | 瑟里夫 |
|---|---|---|
| 起价 | Free, then $8.99 per user | 每月 244 美元 |
| 免费计划 | ✅ 最多支持 10 位用户 | ✅ 功能有限 |
| 可视化销售流程 | ✅ | ⚠️ Keap plan |
| 营销自动化 | ✅ | ✅ |
| Helpdesk & Knowledge Base | ✅ | ❌ |
| 发票和付款 | ❌ | ✅ |
| Listings & Review Management | ❌ | ✅ |
| 统一收件箱 | ❌ | ✅ |
| 销售游戏化 | ✅ | ❌ |
| 最适合 | Budget sales and marketing teams | 本地服务企业 |
1. 联系人管理
敏捷CRM： Contact management is the heart of the platform. Each record gives a 360-degree view of customer interactions. Calls, emails, and deals sit in one timeline.
Company records group those contacts by the business they work for. That helps when you sell to teams.
瑟里夫： Client records connect to bookings, invoices, and messages. The client portal estimates, payments, and documents all link back to each contact. It’s built for service jobs, not long sales cycles.
2. Deals, Invoices & Payments
敏捷CRM： A visual sales pipeline tracks every deal by stage. Deal data feeds sales forecasting and shows revenue generated over time. You spot stuck deals fast.
瑟里夫： Thryv’s core plans care less about pipelines and more about getting paid. You send estimates and invoices, then collect money through ThryvPay. Digital document signing speeds up approvals.
⚠️ 警告： Agile CRM relies on integrations for invoicing. Service businesses that bill clients may need an extra tool.
3. Scheduling & Team Communication
敏捷CRM： The online calendar lets leads book meetings straight onto your calendar. It syncs with Google Calendar or Outlook. No more back-and-forth emails.
瑟里夫： Automated online scheduling lets clients book appointments 24/7. Thryv reports a 61% increase in bookings for typical users. TeamChat keeps staff organized without a separate app.
4. 营销自动化和电子邮件营销
敏捷CRM： This is Agile CRM’s strongest area. You build campaigns with a drag-and-drop workflow editor, and landing pages capture new leads. The email template builder is simple but inflexible.
瑟里夫： Thryv runs trigger-based email and 文本 campaigns. SMS marketing messages go out based on what customers do. It suits owners who want set-and-forget follow-ups.
5. Customer Engagement & Social Media
敏捷CRM： Multi-channel marketing covers email, social media, and mobile. Web engagement tools show when a known lead returns to your site. That tells reps who to call next.
瑟里夫： Thryv lets you post to social media and manage profiles in one place. That fits owners who handle marketing themselves. You can schedule posts ahead of busy weeks.
6. 报告与分析
敏捷CRM： Reports cover deals, campaigns, and service tickets. But user reviews slam the reporting tools as poorly configured. Expect workarounds for custom reports.
瑟里夫： Thryv tracks website traffic and campaign results. You can measure which channels bring in leads and calls. The focus is marketing results, not sales forecasts.
Campaign analytics sit right next to the website data.
7. Customer Service & Reputation
敏捷CRM： The helpdesk automates ticketing for customer queries. A knowledge base lets customers find answers on their own. Project tracking tools help teams follow up.
瑟里夫： Thryv focuses on online reputation instead of tickets. It collects and manages reviews across sites. For local businesses, one bad review can cost real money.
8. Automation & AI Tools
敏捷CRM： Agile CRM automates follow-ups, lead scoring, and data entry. In 2026, it is adding AI agents for lead scoring and predictive analytics. Rules still drive most workflows.
瑟里夫： The AI Response Tool helps you 工艺 review replies quickly. Automated reminders cut down on missed appointments. It’s simple automation aimed at busy owners.
9. Online Presence & SEO
敏捷CRM： Agile CRM doesn’t manage listings or reviews. Its web tools focus on landing pages and visitor tracking. You’d need a separate tool for 本地SEO.
瑟里夫： Online presence is Thryv’s home turf. It syncs your details across 50+ listing sites and offers SEO services. A 网站建设者 helps you create a professional site without a designer.
10. 定价与成本
让我们把这些方案并排比较一下。
| 计划 | 敏捷CRM | 瑟里夫 |
|---|---|---|
| 自由的 | 免费（最多 10 位用户） | Limited free plan (see warning above) |
| 入口计划 | Starter: $8.99 | 营销中心：每月 244 美元 |
| 中期计划 | Regular: $29.99 | Keap：每月 299 美元 |
| 最高计划 | Enterprise: $47.99 | — |
| Setup fee | 未列出 | $250 onboarding fee |
敏捷CRM： Agile CRM costs a fraction of Thryv for small teams. Its top plan is still priced per user. That’s a great price for a full CRM with automation.
瑟里夫： Thryv prices by package, not just by seat. The onboarding fee and contract terms raise your first-year cost. In return, you get listings, reviews, and payments bundled in.
💡 专业提示： Ask Thryv whether its free plan covers your needs first. Upgrade only when you need listings or reputation tools.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 预算紧张 | 敏捷CRM | Free plan, then $8.99 per user |
| 销售渠道跟踪 | 敏捷CRM | Visual deals and forecasting |
| Local reviews and listings | 瑟里夫 | Reputation tools and listing sync |
| 发票和付款 | 瑟里夫 | ThryvPay and e-signatures built in |
| Helpdesk for support tickets | 敏捷CRM | Ticketing plus a knowledge base |
| 适合初学者 | 敏捷CRM | Easy setup and a free plan to learn on |
💰 您的预算
Agile CRM wins on price for almost every small team. Thryv only makes sense if its listings and payments replace other paid tools.
🔌 您的技术栈
Agile CRM connects to third-party software and syncs with Google Calendar or Outlook. If your ecommerce store or LinkedIn leads matter, check each integrations list first.
📈 您的销售流程
Agile CRM fits teams with a defined sales process and several reps. Thryv software fits owners who sell through bookings, quotes, and repeat visits.
🎓您的经验水平
Agile CRM sets up faster than Infusionsoft, which is now called Keap. Thryv includes guided onboarding, but it charges a fee for it.
🆓 免费试用和演示
Start with Agile CRM’s free version to test contacts and email. Thryv offers a 30-day Marketing Center trial and live demos.
🛟 支持选项
Thryv offers 24/7 support for every user. Agile CRM reviews mix praise for great support with complaints about slow, inconsistent answers.
切换指南
已经在使用这些工具了吗？切换到其他工具后，会发生以下变化。
🔄 Switching from Agile CRM to Thryv?
✅ 你将获得：
- Listing sync and review management
- Invoicing, ThryvPay, and a client portal
- 24/7 support and a unified inbox
❌ 你会失去什么：
- A free plan for up to 10 users
- Helpdesk tickets and a knowledge base
- Gamification and deeper sales automation
📋 如何切换：
- Export your contacts and deals from Agile CRM as a CSV file.
- Book a Thryv demo and confirm contract terms in writing.
- Import contacts, then connect your calendar and listings.
🔄 Switching from Thryv to Agile CRM?
✅ 你将获得：
- Much lower cost per user
- A visual pipeline with sales forecasting
- Email campaigns with A/B testing
❌ 你会失去什么：
- Automated listing management
- 内置发票和在线支付功能
- The AI review response tool
📋 如何切换：
- Check your Thryv contract for the 30-day cancellation notice.
- Export client lists and documents from Thryv.
- Sign up for Agile CRM free and import your contacts.
我们的评测没有涵盖的内容
This comparison focused on small teams and local service businesses. We didn’t test ecommerce CRM setups, API work, multi-location accounts, or in person onboarding. We also can’t judge which interface feels more intuitive after months of daily use. Thryv’s custom quotes vary, so your price may differ from our data. Your team’s comfort with technology may also change which tool feels easier. Our notes reflect September 2026 versions of both tools.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 敏捷CRM |
| 📇 Contact & Sales Management | 敏捷CRM |
| 📣 营销自动化 | 敏捷CRM |
| 🎧 Helpdesk & Service Tools | 敏捷CRM |
| ⭐ Reviews & Local Listings | 瑟里夫 |
| 💳 发票和付款 | 瑟里夫 |
| 🛟 Support Availability | 瑟里夫 |
| 🏆 总冠军 | 敏捷CRM |
🏆 WINNER: AGILE CRM
Agile CRM wins 4 out of 7 categories.
最适合： Small sales teams, budget-minded startups, and marketing teams running email campaigns
Agile CRM and Thryv solve different problems. Agile CRM is a sales and marketing CRM at a low price. Thryv is a local business toolkit built around reputation, bookings, and payments.
Thryv is a solid fit for service businesses that live on reviews. But its package pricing and contract terms are hard to justify for most small teams.
Neither tool is perfect, and both carry low ratings from us. Start with Agile CRM’s free plan. If you outgrow it, you’ll know exactly what to look for next.
敏捷CRM的优势更多
Here’s how Agile CRM stacks up against other popular CRMs. This video covers the top alternatives.
敏捷CRM的优势在于： lower paid prices, built-in gamification, and bundled telephony.
HubSpot 在以下方面胜出： a bigger app marketplace, better reporting reviews, and free training.
敏捷CRM的优势在于： faster setup, lower small-team costs, and included marketing automation.
Salesforce 获胜方式： deep customization, a massive integration marketplace, and enterprise scale.
敏捷CRM的优势在于： a free plan, per-user pricing, and a gentler learning curve.
Keap 获胜理由： a stronger automation builder, built-in quotes and payments, and Thryv backing.
Agile CRM 与 Freshsales CRM 的比较
敏捷CRM的优势在于： a helpdesk in the same app, gamification, and built-in telephony.
Freshsales CRM 的优势在于： Freddy AI lead scoring, a cleaner interface, and better reporting reviews.
相比之下，Thryv 的更多
Here’s how Thryv compares with other small business platforms. Watch this rundown of Thryv 的替代品 第一的。
瑟里夫 vs GoHighLevel
Thryv 获胜理由： 24/7 support for owners, listing sync, and invoicing with ThryvPay built in.
GoHighLevel 获胜： white-label options for agencies, funnel builders, and unlimited sub-accounts on higher plans.
Thryv 获胜理由： review management, appointment booking, and built-in payments for service businesses.
HubSpot 在以下方面胜出： a free CRM to start, per-seat pricing, and deeper sales pipeline tools.
瑟里夫 vs ActiveCampaign
Thryv 获胜理由： a client portal, local listing tools, and around-the-clock support.
ActiveCampaign 在以下方面胜出： advanced email automation, a lower entry price, and detailed campaign reports.
常见问题解答
Agile CRM 真的免费吗？
Yes. Agile CRM offers a free plan for up to 10 users. It covers core CRM features. Advanced tools need a paid plan starting at $8.99 per user.
Agile CRM是基于云端的吗？
Yes. It’s a cloud-based platform you use through a web browser or mobile app. There’s nothing to install, so teams can manage deals and tasks from anywhere.
Thryv 是一个客户关系管理系统（CRM）吗？
Yes. Thryv includes customer relationship management tools for small businesses. It also adds scheduling, invoicing, payments, listings, and review management.
Thryv 和黄页是同一个东西吗？
Not exactly. Dex Media bought YP Holdings, publisher of The Real Yellow Pages, in 2017. The combined company, DexYP, renamed itself Thryv in 2019.
Thryv有合同吗？
Yes. Third-party trackers report a 6-month minimum for key services. Renewal is month-to-month, with 30 days’ notice to cancel. Confirm terms in writing first.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 