⚡ Краткий вывод:
- Цены: Capsule CRM starts at $18 per user per month. Salesmate starts at $23/user/month.
- Лучше всего подходит для: Capsule CRM suits малый бизнес that want simple contact management. Salesmate suits sales teams that want calling and marketing автоматизация На одной панели управления.
- Ключевое отличие: Capsule has a free version. Salesmate has no free plan, but it ships Sandy AI and built-in phone features.
- Наш выбор: Capsule CRM for most малый бизнес buyers, based on its higher aggregate rating and lower entry price.
The cheaper CRM system is not always the weaker one.
Capsule CRM costs less per user than Salesmate every month.
But price is the smallest gap between these two CRM providers.
Capsule keeps things simple for small бизнес команды.
Salesmate packs sales and marketing tools into one CRM software platform.
Here is how the two compare across pricing, key features, and daily use.
Обзор
This Capsule CRM vs Salesmate comparison covers pricing, core features, and ease of use.
We also break down which CRM solution fits which kind of business.
В качестве источников информации мы используем опубликованные технические характеристики, документацию поставщиков и обзоры G2.
Наш писатель also spent hands-on time inside Salesmate.
Notes on Capsule CRM come from documentation and public user reviews.
Что такое Capsule CRM?
Capsule CRM is a cloud-based customer relationship management platform for small to medium businesses.
It centralizes customer interactions, contact records, notes, and social profiles.
The result is a 360-degree view of every customer interaction.
Capsule follows a “powerful simplicity” approach to contact management and sales.
The minimalist interface lets teams start without a dedicated account manager or admin.
Most small businesses pick it because it needs almost no training.
🏆 Winner: Capsule CRM
A clean CRM system built for small business teams. The free version covers 250 contacts and two users.
Ценообразование Capsule CRM
Here is what Capsule CRM cost looks like in 2026. Every figure below is priced per user.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатно | $0 | Up to 250 contacts and 2 users |
| Стартер | 18 долларов США/пользователь/месяц | Small teams that need a real paid plan |
| Рост | 36 долларов США/пользователь/месяц | Teams needing multiple sales pipelines |
Pricing verified August 2026.
💡 Примечание о ценах: Our research notes list higher figures and extra paid tiers such as Advanced and Ultimate. The table above uses our verified pricing data. Check the vendor page before you buy, since rates change when you pay annually versus monthly.
Бесплатная пробная версия: Yes. You can also stay on the free plan for as long as you like, with no card required.
Гарантия возврата денег: None advertised. The free version acts as the trial instead.
📌 Примечание: The free version caps storage at 50MB and leaves out reporting. If you want all the features, you need a paid plan.
⚠️ Предупреждение: Capsule bills per seat. Ten users on Growth cost ten times the listed rate, so map your headcount before you upgrade.
Основные преимущества капсульной CRM-системы
Here is what makes Capsule worth a look:
- Free version for 250 contacts: Two users get full contact management at no cost. Few CRM providers give away that much.
- One record per customer: Emails, calls, and files sit in a single hub. That removes data silos and keeps customer data current for other team members.
- Project boards after the sale: Project management boards link delivery work directly to won deals. This is rare in a light CRM system.
- Tracks and workflow automations: Templated task lists handle repeatable business processes like onboarding. Higher paid tiers add multi-step automation.
- 60+ native integrations: Ксеро, QuickBooks, and Mailchimp connect natively. Over 1,000 other integrations arrive through Запьер.
- Google Workspace and Microsoft 365: Add contacts from Gmail and view events inside Capsule. Teams still on G Suite branding will recognise the same setup.
- Custom fields and reporting tools: Paid plans add a sales dashboard covering conversion rates, pipeline health, and revenue forecasting.
Что заметила наша команда
Note: our writers have not had extended hands-on time inside a Capsule account yet. Everything above comes from published documentation, the vendor pricing page, and public user reviews. We will add first-hand notes once that changes.
Public reviews are consistent on two points. G2 reviewers highlight contact management and sales pipeline features as the easiest parts to learn. The same reviews flag email tracking as clunky, since saving a message means BCC-ing a special address.
Преимущества и недостатки Capsule CRM
✅ Плюсы
- Free version covers 250 contacts and 2 users
- Clean interface that needs no formal training
- Project boards tie delivery work to won deals
- Lower entry price than most CRM providers
❌ Минусы
- Fewer advanced features than heavier CRM tools
- Email tracking needs a BCC address to save messages
- Google Workspace sync only runs one way
- Support is email-first with no live chat
Что такое Salesmate?
Salesmate CRM — это универсальная облачная платформа для продаж, маркетинга и поддержки.
It was built primarily for small and medium-sized companies.
The platform replaces several disjointed systems, which helps teams save money.
Sales reps get a visual pipeline to track deals from first touch to close.
Sandy AI drafts emails, summarises calls, and qualifies leads automatically.
The goal is to generate more leads, close more deals, and build lasting customer relationships.
Here is a walkthrough of how Salesmate looks in daily use.
Runner Up: Salesmate
A sales-first CRM with built-in phone, AI, and marketing automation. Test it with a 15-day free trial and no card.
Ценообразование Salesmate
Salesmate sells three published plans. All rates are per user.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Базовый | 23 доллара США/пользователь/месяц | Small teams starting pipeline management |
| Про | 39 долларов США/пользователь/месяц | Sales teams needing automation and calling |
| Бизнес | 63 доллара США/пользователь/месяц | Larger teams wanting deeper analytics |
Pricing verified August 2026.
Бесплатная пробная версия: 15 days, with no credit card required.
Гарантия возврата денег: None published. The trial is the safety net here.
📌 Примечание: The vendor also markets an Enterprise tier beyond these three plans. Seasonal offers appear too, including a Black Friday promotion at 10% off annual plans.
⚠️ Предупреждение: Some users report that leads can be deleted after a missed payment. Keep an export of your customer data and treat billing as a security matter.
Основные преимущества Salesmate
Here is where Salesmate earns its higher price:
- Contact and Deal Intelligence: Emails, calls, and notes merge into one view of every account. Nothing sits in a separate входящие.
- Sandy AI automation: Он помощник handles repetitive tasks like drafting emails and summarising calls. It also scores leads for you.
- Built-in phone: Call recording and voicemail drops run inside the CRM. Capsule has no native calling at all.
- Встреча планировщик: Prospects book meetings from a link. That removes a full round of follow ups per deal.
- Более 700 интеграций: Google Apps, Microsoft Apps, Slack, and Zapier integrations connect to other apps you already run.
- Пути автоматизации: Multi-channel drip campaigns and follow-up sequences run without manual sending.
- Automatic data entry: Contacts get enriched and every message is logged, so reps stop typing notes by hand.
Что заметила наша команда
Our writer created an account, imported test contacts, and ran a small pipeline through it. Here is what stood out from that hands-on time:
Плюсы и минусы Salesmate
✅ Плюсы
- Встроенные функции для звонков, записи разговоров и отправки голосовой почты.
- Sandy AI cuts manual data entry for sales reps
- Over 700 app integrations including Zapier
- Support team is frequently praised for fast replies
❌ Минусы
- Бесплатного тарифа нет, только 15-дневный пробный период.
- Bugs reported in the email template editor
- Marketing automation trails dedicated platforms
- Costs $5 more per seat than Capsule at entry level
Сравнение характеристик
Ready for a closer look at Capsule CRM vs Salesmate? We compare ten areas below, from contact records to cost.
| Особенность | Капсульная CRM | Продавец |
|---|---|---|
| Начальная цена | 18 долларов США/пользователь/месяц | 23 доллара США/пользователь/месяц |
| Бесплатный план | ✅ | ❌ |
| Множественные каналы продаж | ✅ | ✅ |
| Встроенный телефон | ❌ | ✅ |
| ИИ-помощник | ❌ | ✅ |
| Проектные доски | ✅ | ❌ |
| Планировщик встреч | ❌ | ✅ |
| Встроенные интеграции | 60+ | 700+ |
| Лучше всего подходит для | Простое управление контактами | Active outbound sales teams |
1. Управление контактами
Капсульная CRM-система: Every person and organisation gets one record. Communication history, notes, and social profiles sit together, so keeping track of customers takes no effort. Custom fields let you shape records around your own business.
Продавец-консультант: Contact and Deal Intelligence pulls emails, calls, and notes into a single view of each company. Accounts enrich themselves, so reps spend less time on data entry.
2. Управление воронкой продаж
Капсульная CRM-система: The sales pipeline shows every open opportunity and its stage. You can build custom sales pipelines that mirror your real sales process. Higher plans unlock multiple sales pipelines for different product lines.
Продавец-консультант: A visual board covers pipeline management from lead generation through close. It is fully customisable, so a недвижимость company and a SaaS firm can run different stages on the same platform.
3. Task Management and Scheduling
Капсульная CRM-система: Assign tasks, set recurring work, and sync deadlines with Outlook or Gmail. Tracks turn onboarding and other repeatable jobs into templated checklists.
Продавец-консультант: Task management sits next to a meeting scheduler that lets prospects book meetings on their own. That one feature saves a real chunk of back-and-forth each week.
4. Email-маркетинг и отслеживание
Капсульная CRM-система: Email marketing runs through the Транспон integration and Mailchimp, so marketing campaigns launch from the CRM. Email tracking is the weak spot, since saving a message means BCC-ing a set address.
Продавец-консультант: Templates, open tracking, and automation journeys drive multi-channel drip campaigns. Reviewers do report bugs in the template editor, which hurts productivity on busy days.
⚠️ Предупреждение: Neither tool replaces a dedicated marketing platform. Some reviewers note Salesmate is not the strongest pick for marketing automation compared with specialist software.
5. Отчетность и прогнозирование продаж
Капсульная CRM-система: The sales dashboard covers conversion rates, pipeline health, and revenue forecasting. Reporting features are locked behind a paid plan, so free users cannot generate reports at all.
Продавец-консультант: Dashboards turn raw activity into insights on sales performance. Sales forecasting and goal tracking are available on every paid tier, not just the top one.
6. Интеграции
Капсульная CRM-система: Over 60 native connections cover Xero, QuickBooks, and Mailchimp, plus 1,000 more through Zapier. Google Workspace and Microsoft 365 both connect, though sync runs one way only, so a full integration is not on offer.
Продавец-консультант: More than 700 apps connect, including Google Apps, Microsoft Apps, and Slack. Working inside Gmail is supported, and developers get open APIs for custom builds.
7. Ease of Use and Team Collaboration
Капсульная CRM-система: This is the strongest argument for the product. The interface is user friendly enough that you rarely need to train users at all. Small teams and non profits get running the same day.
Продавец-консультант: Teammate tagging, shared notes, and full communication history keep everyone aligned. There is more to learn here, which is the trade-off for the extra depth.
8. Mobile Apps and Lead Capture
Капсульная CRM-система: The mobile app on iOS and Android handles tasks and contacts away from the desk. Reviewers like it but say it could be sharper.
Продавец-консультант: The mobile CRM gives full access to data and activities. Personalised web forms embed on your site or ship as links, feeding lead management directly.
9. Настройка и поддержка
Капсульная CRM-система: Custom fields and tags cover most account management needs. Support runs on email, and reviewers wish for live chat or a proper help desk queue.
Продавец-консультант: Chatbots capture questions on your site and route them to the right person. Reviewers call the support team quick and helpful, which is the most consistent praise the product gets.
10. Ценообразование и стоимость
Let us line up the plans side by side. All figures are per seat.
| Уровень | Капсульная CRM | Продавец |
|---|---|---|
| Бесплатно | Бесплатно: 0 долларов | ❌ Бесплатного уровня нет |
| Вход | Starter: $18/user/month | Базовый тариф: 23 доллара США/пользователь/месяц |
| Середина | Growth: $36/user/month | Плюсы: 39 долларов США/пользователь/месяц |
| Top published | Growth: $36/user/month | Бизнес: 63 доллара США/пользователь/месяц |
Капсульная CRM-система: The free plan carries real weight for a very small business. Starter undercuts Basic by $5 per seat, and the ceiling stops at $36/user/month. For a five-person team that gap is meaningful over a year.
Продавец-консультант: You pay more, but calling, AI, and a meeting scheduler are bundled in. If those replace two or three other systems, the higher rate can still save time and money overall.
💡 Полезный совет: Price both tools at your real headcount before deciding. Ask each vendor what changes when you pay annually, since discounts apply when plans are billed annually.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Бесплатная версия | Капсульная CRM | 250 contacts at no cost |
| Встроенные функции вызова | Продавец | Встроенная телефонная и голосовая почта |
| Post-sale project boards | Капсульная CRM | Delivery work links to won deals |
| AI to cut admin | Продавец | Sandy AI drafts and summarises |
| Lowest cost per seat | Капсульная CRM | $5 cheaper at entry level |
| Простая в настройке настройка для начинающих. | Капсульная CRM | Almost no learning curve |
💰 Ваш бюджет
Capsule wins on raw cost at every published tier. Salesmate only makes financial sense if its bundled phone and AI replace tools you already pay for.
🔌 Ваш технологический стек
Run Xero, QuickBooks, or Mailchimp and Capsule slots in fast. Need deeper hooks across 700 apps and open APIs, and Salesmate’s platform gives you more room.
📞 Your Sales Cycle
A long sales cycle with heavy phone work favours Salesmate. Short cycles built on referrals and email fit Capsule better.
🎓 Ваш уровень опыта
First CRM? Use Capsule and grow into it. Teams moving from other CRMs usually want the extra depth Salesmate offers.
🆓 Бесплатные пробные версии и демо-версии
Capsule lets you sit on a free plan indefinitely. Salesmate gives 15 days with no card, which is enough to test a real pipeline.
🛟 Варианты поддержки
Capsule handles support by email only, with no help desk chat. Salesmate reviewers repeatedly single out fast, useful replies as a strength.
Руководство по переключению
Already running one of these? Here is what changes if you move.
🔄 Switching from Capsule CRM to Salesmate?
✅ Что вы получите:
- Native calling, recording, and voicemail drops
- Sandy AI to automate admin and qualify leads
- A meeting scheduler and web forms for lead capture
❌ Что вы потеряете:
- The free version and its zero-cost entry point
- Project boards tied to won sales opportunities
- The simplest interface of the two
📋 Как переключиться:
- Export contacts, notes, and open deals from your Capsule account as CSV.
- Create a Salesmate trial and map your fields during import.
- Rebuild pipeline stages, then reconnect email and calendar.
🔄 Switching from Salesmate to Capsule CRM?
✅ Что вы получите:
- A lower bill and a free tier to fall back on
- Project management boards for post-sale delivery
- An interface new hires pick up in an afternoon
❌ Что вы потеряете:
- Built-in phone and call recording
- Sandy AI and automation journeys
- Roughly 640 extra app connections
📋 Как переключиться:
- Export contacts, companies, and deals from Salesmate.
- Open a free Capsule account and import the file.
- Add custom fields, then connect Google Workspace or Microsoft 365.
Что не было рассмотрено в нашем обзоре
This comparison focused on small businesses and lean sales teams. We did not test enterprise contracts, custom pricing, or migration at 100+ seats. Add ons and premium integrations sold separately were also outside our scope. Our extensive research covers the August 2026 versions, so check the current date on any vendor pricing page before you commit.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Капсульная CRM |
| 🚀 Основные функции | Продавец |
| 👶 Простота использования | Капсульная CRM |
| 📊 Функции формирования отчетов | Продавец |
| 🔌 Интеграции | Продавец |
| 📁 Управление проектами | Капсульная CRM |
| 🎁 Free Access | Капсульная CRM |
| 🏆 Общий победитель | Капсульная CRM |
🏆 WINNER: CAPSULE CRM
Capsule CRM wins 4 of 7 categories.
Лучше всего подходит для: Small businesses, first-time CRM buyers, non profits, and teams that want contact management without complexity.
These two products are aimed at different buyers. Capsule sells simplicity and a free entry point. Salesmate sells depth across sales and marketing in one system.
Salesmate is the stronger tool if your reps live on the phone. Its calling, AI, and automation genuinely reduce daily admin, and its support gets steady praise.
But for most small business buyers, Capsule is the safer first choice. It costs less, it needs no onboarding project, and the free plan lets you prove the value before spending anything.
Больше информации о Capsule CRM по сравнению с другими решениями.
Here is how Capsule stacks up against other CRMs on our shortlist:
Capsule побеждает по следующим параметрам: Cheaper paid tiers, faster setup, project boards for delivery work
HubSpot побеждает по следующим показателям: Far deeper marketing automation, a bigger free tier, more reporting depth
Капсульная CRM против Пайпдрайв
Capsule побеждает по следующим параметрам: A genuine free plan, post-sale project management, simpler contact records
Pipedrive побеждает в следующих условиях: Sharper deal forecasting, more sales-focused automation, richer activity reporting
Capsule побеждает по следующим параметрам: Much shorter learning curve, cleaner interface, less admin overhead
Zoho CRM выигрывает по следующим параметрам: Broader feature range, tighter suite integration, more customisation at scale
Capsule CRM против Freshsales
Capsule побеждает по следующим параметрам: Lower entry price, easier onboarding, clearer contact records
Freshsales побеждает по следующим показателям: Built-in phone, AI lead scoring, stronger native reporting
Больше информации о Salesmate по сравнению с другими сервисами.
Salesmate competes with several other companies in this space:
Продавец против Кеап
Salesmate побеждает по следующим критериям: Lower entry pricing, more app connections, a cleaner deal board
Кип побеждает по следующим пунктам: Stronger campaign строитель, e-commerce features, more mature automation templates
Продавец против ActiveCampaign
Salesmate побеждает по следующим критериям: Native calling, a built-in meeting scheduler, better deal tracking
ActiveCampaign побеждает по следующим показателям: Email deliverability, segmentation depth, a far larger template library
Salesmate против Freshsales CRM
Salesmate побеждает по следующим критериям: Customisation across unique processes, more integrations, faster support replies
CRM-система Freshsales выигрывает по следующим параметрам: A free starting tier, tighter helpdesk pairing, more predictable billing
Salesmate побеждает по следующим критериям: Purpose-built sales tooling, calling, AI-assisted follow-up
В понедельник CRM-системы добились успеха в следующих областях: Visual work management, cross-team boards, easier non-sales use cases
Часто задаваемые вопросы
Для чего используется Capsule CRM?
It manages contacts, sales pipelines, and post-sale project work for small teams. Everything about a customer sits in one record, which removes the need for separate spreadsheets.
Сколько стоит Capsule CRM?
The free version costs nothing for 250 contacts and two users. Starter runs $18/user/month and Growth runs $36/user/month, so a five-seat team pays $90 monthly on Starter.
Для чего используется Salesmate?
Sales teams use it to track deals, call prospects, and automate follow-up. Sandy AI drafts emails and summarises calls, which cuts the admin load on reps.
Существует ли полностью бесплатная CRM-система?
Yes. Capsule offers a permanently free tier for two users and 250 contacts, though reporting is excluded. Salesmate has no free plan, only a 15-day trial.
Which is the better CRM for a small business?
Capsule suits most buyers, thanks to its lower price and gentler learning curve. Pick Salesmate if your reps need built-in calling and AI automation every day.
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