⚡ 간단 평가:
- 가격: Capsule CRM starts at $18 per user per month. Salesmate starts at $23/user/month.
- 다음과 같은 경우에 가장 적합합니다: Capsule CRM suits 소규모 사업체 that want simple contact management. Salesmate suits sales teams that want calling and marketing 오토메이션 하나의 대시보드에서.
- 주요 차이점: Capsule has a free version. Salesmate has no free plan, but it ships Sandy AI and built-in phone features.
- 저희가 선택한 제품: Capsule CRM for most 소규모 사업 buyers, based on its higher aggregate rating and lower entry price.
The cheaper CRM system is not always the weaker one.
Capsule CRM costs less per user than Salesmate every month.
But price is the smallest gap between these two CRM providers.
Capsule keeps things simple for small 사업 팀들.
Salesmate packs sales and marketing tools into one CRM software platform.
Here is how the two compare across pricing, key features, and daily use.
개요
This Capsule CRM vs Salesmate comparison covers pricing, core features, and ease of use.
We also break down which CRM solution fits which kind of business.
저희 자료 출처에는 공개된 사양서, 공급업체 문서 및 G2 리뷰가 포함됩니다.
우리의 작가 also spent hands-on time inside Salesmate.
Notes on Capsule CRM come from documentation and public user reviews.
캡슐 CRM이란 무엇인가요?
Capsule CRM is a cloud-based customer relationship management platform for small to medium businesses.
It centralizes customer interactions, contact records, notes, and social profiles.
The result is a 360-degree view of every customer interaction.
Capsule follows a “powerful simplicity” approach to contact management and sales.
The minimalist interface lets teams start without a dedicated account manager or admin.
Most small businesses pick it because it needs almost no training.
🏆 수상: 캡슐 CRM
A clean CRM system built for small business teams. The free version covers 250 contacts and two users.
캡슐 CRM 가격 책정
Here is what Capsule CRM cost looks like in 2026. Every figure below is priced per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 | $0 | 최대 250개의 연락처와 2명의 사용자 |
| 기동기 | 사용자당 월 18달러 | Small teams that need a real paid plan |
| 성장 | 사용자당 월 36달러 | Teams needing multiple sales pipelines |
Pricing verified August 2026.
💡 가격 관련 참고 사항: Our research notes list higher figures and extra paid tiers such as Advanced and Ultimate. The table above uses our verified pricing data. Check the vendor page before you buy, since rates change when you pay annually versus monthly.
무료 체험: Yes. You can also stay on the free plan for as long as you like, with no card required.
환불 보장: None advertised. The free version acts as the trial instead.
📌 메모: The free version caps storage at 50MB and leaves out reporting. If you want all the features, you need a paid plan.
⚠️ 경고: Capsule bills per seat. Ten users on Growth cost ten times the listed rate, so map your headcount before you upgrade.
캡슐 CRM의 주요 이점
Here is what makes Capsule worth a look:
- Free version for 250 contacts: Two users get full contact management at no cost. Few CRM providers give away that much.
- One record per customer: Emails, calls, and files sit in a single hub. That removes data silos and keeps customer data current for other team members.
- Project boards after the sale: Project management boards link delivery work directly to won deals. This is rare in a light CRM system.
- Tracks and workflow automations: Templated task lists handle repeatable business processes like onboarding. Higher paid tiers add multi-step automation.
- 60+ native integrations: 제로, QuickBooks, and Mailchimp connect natively. Over 1,000 other integrations arrive through 자피어.
- Google Workspace and Microsoft 365: Add contacts from Gmail and view events inside Capsule. Teams still on G Suite branding will recognise the same setup.
- Custom fields and reporting tools: Paid plans add a sales dashboard covering conversion rates, pipeline health, and revenue forecasting.
우리 팀이 발견한 점
Note: our writers have not had extended hands-on time inside a Capsule account yet. Everything above comes from published documentation, the vendor pricing page, and public user reviews. We will add first-hand notes once that changes.
Public reviews are consistent on two points. G2 reviewers highlight contact management and sales pipeline features as the easiest parts to learn. The same reviews flag email tracking as clunky, since saving a message means BCC-ing a special address.
캡슐 CRM의 장점과 단점
✅ 장점
- Free version covers 250 contacts and 2 users
- Clean interface that needs no formal training
- Project boards tie delivery work to won deals
- Lower entry price than most CRM providers
❌ 단점
- Fewer advanced features than heavier CRM tools
- Email tracking needs a BCC address to save messages
- Google Workspace sync only runs one way
- Support is email-first with no live chat
Salesmate란 무엇인가요?
Salesmate CRM은 영업, 마케팅 및 지원을 위한 올인원 클라우드 기반 플랫폼입니다.
It was built primarily for small and medium-sized companies.
The platform replaces several disjointed systems, which helps teams save money.
Sales reps get a visual pipeline to track deals from first touch to close.
Sandy AI drafts emails, summarises calls, and qualifies leads automatically.
The goal is to generate more leads, close more deals, and build lasting customer relationships.
Here is a walkthrough of how Salesmate looks in daily use.
Runner Up: Salesmate
A sales-first CRM with built-in phone, AI, and marketing automation. Test it with a 15-day free trial and no card.
세일즈메이트 가격 책정
Salesmate sells three published plans. All rates are per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기초적인 | 사용자당 월 23달러 | Small teams starting pipeline management |
| 찬성 | 사용자당 월 39달러 | Sales teams needing automation and calling |
| 사업 | 사용자당 월 63달러 | Larger teams wanting deeper analytics |
Pricing verified August 2026.
무료 체험: 15 days, with no credit card required.
환불 보장: None published. The trial is the safety net here.
📌 메모: The vendor also markets an Enterprise tier beyond these three plans. Seasonal offers appear too, including a Black Friday promotion at 10% off annual plans.
⚠️ 경고: Some users report that leads can be deleted after a missed payment. Keep an export of your customer data and treat billing as a security matter.
세일즈메이트의 주요 이점
Here is where Salesmate earns its higher price:
- Contact and Deal Intelligence: Emails, calls, and notes merge into one view of every account. Nothing sits in a separate 받은 편지함.
- Sandy AI automation: 그만큼 어시스턴트 handles repetitive tasks like drafting emails and summarising calls. It also scores leads for you.
- Built-in phone: Call recording and voicemail drops run inside the CRM. Capsule has no native calling at all.
- 회의 스케줄러: Prospects book meetings from a link. That removes a full round of follow ups per deal.
- 700개 이상의 연동 기능: Google Apps, Microsoft Apps, Slack, and Zapier integrations connect to other apps you already run.
- 자동화 여정: Multi-channel drip campaigns and follow-up sequences run without manual sending.
- Automatic data entry: Contacts get enriched and every message is logged, so reps stop typing notes by hand.
우리 팀이 발견한 점
Our writer created an account, imported test contacts, and ran a small pipeline through it. Here is what stood out from that hands-on time:
세일즈메이트의 장점과 단점
✅ 장점
- 통화, 녹음 및 음성메일 전송 기능 내장
- Sandy AI cuts manual data entry for sales reps
- Over 700 app integrations including Zapier
- Support team is frequently praised for fast replies
❌ 단점
- 무료 플랜은 없고, 15일 무료 체험만 가능합니다.
- Bugs reported in the email template editor
- Marketing automation trails dedicated platforms
- Costs $5 more per seat than Capsule at entry level
기능 비교
Ready for a closer look at Capsule CRM vs Salesmate? We compare ten areas below, from contact records to cost.
| 특징 | 캡슐 CRM | 세일즈메이트 |
|---|---|---|
| 시작 가격 | 사용자당 월 18달러 | 사용자당 월 23달러 |
| 무료 플랜 | ✅ | ❌ |
| 다양한 판매 파이프라인 | ✅ | ✅ |
| 내장형 전화 | ❌ | ✅ |
| AI 어시스턴트 | ❌ | ✅ |
| 프로젝트 보드 | ✅ | ❌ |
| 회의 일정 관리자 | ❌ | ✅ |
| 네이티브 통합 | 60+ | 700+ |
| 가장 적합한 대상 | 간편한 연락처 관리 | Active outbound sales teams |
1. 연락처 관리
캡슐 CRM: Every person and organisation gets one record. Communication history, notes, and social profiles sit together, so keeping track of customers takes no effort. Custom fields let you shape records around your own business.
판매원: Contact and Deal Intelligence pulls emails, calls, and notes into a single view of each company. Accounts enrich themselves, so reps spend less time on data entry.
2. 영업 파이프라인 관리
캡슐 CRM: The sales pipeline shows every open opportunity and its stage. You can build custom sales pipelines that mirror your real sales process. Higher plans unlock multiple sales pipelines for different product lines.
판매원: A visual board covers pipeline management from lead generation through close. It is fully customisable, so a 부동산 company and a SaaS firm can run different stages on the same platform.
3. Task Management and Scheduling
캡슐 CRM: Assign tasks, set recurring work, and sync deadlines with Outlook or Gmail. Tracks turn onboarding and other repeatable jobs into templated checklists.
판매원: Task management sits next to a meeting scheduler that lets prospects book meetings on their own. That one feature saves a real chunk of back-and-forth each week.
4. 이메일 마케팅 및 추적
캡슐 CRM: Email marketing runs through the 트랜스폰드 integration and Mailchimp, so marketing campaigns launch from the CRM. Email tracking is the weak spot, since saving a message means BCC-ing a set address.
판매원: Templates, open tracking, and automation journeys drive multi-channel drip campaigns. Reviewers do report bugs in the template editor, which hurts productivity on busy days.
⚠️ 경고: Neither tool replaces a dedicated marketing platform. Some reviewers note Salesmate is not the strongest pick for marketing automation compared with specialist software.
5. 보고 및 판매 예측
캡슐 CRM: The sales dashboard covers conversion rates, pipeline health, and revenue forecasting. Reporting features are locked behind a paid plan, so free users cannot generate reports at all.
판매원: Dashboards turn raw activity into insights on sales performance. Sales forecasting and goal tracking are available on every paid tier, not just the top one.
6. 통합
캡슐 CRM: Over 60 native connections cover Xero, QuickBooks, and 메일침프, plus 1,000 more through Zapier. Google Workspace and Microsoft 365 both connect, though sync runs one way only, so a full integration is not on offer.
판매원: More than 700 apps connect, including Google Apps, Microsoft Apps, and Slack. Working inside Gmail is supported, and developers get open APIs for custom builds.
7. Ease of Use and Team Collaboration
캡슐 CRM: This is the strongest argument for the product. The interface is user friendly enough that you rarely need to train users at all. Small teams and non profits get running the same day.
판매원: Teammate tagging, shared notes, and full communication history keep everyone aligned. There is more to learn here, which is the trade-off for the extra depth.
8. Mobile Apps and Lead Capture
캡슐 CRM: The mobile app on iOS and 기계적 인조 인간 handles tasks and contacts away from the desk. Reviewers like it but say it could be sharper.
판매원: The mobile CRM gives full access to data and activities. Personalised web forms embed on your site or ship as links, feeding lead management directly.
9. 맞춤 설정 및 지원
캡슐 CRM: Custom fields and tags cover most account management needs. Support runs on email, and reviewers wish for live chat or a proper help desk queue.
판매원: Chatbots capture questions on your site and route them to the right person. Reviewers call the support team quick and helpful, which is the most consistent praise the product gets.
10. 가격 및 비용
Let us line up the plans side by side. All figures are per seat.
| 층 | 캡슐 CRM | 세일즈메이트 |
|---|---|---|
| 무료 | 무료: 0달러 | ❌ 무료 등급 없음 |
| 기입 | Starter: $18/user/month | 기본 요금제: 사용자당 월 23달러 |
| 중간 | Growth: $36/user/month | 유료 서비스: 사용자당 월 39달러 |
| Top published | Growth: $36/user/month | 기업용: 사용자당 월 63달러 |
캡슐 CRM: The free plan carries real weight for a very small business. Starter undercuts Basic by $5 per seat, and the ceiling stops at $36/user/month. For a five-person team that gap is meaningful over a year.
판매원: You pay more, but calling, AI, and a meeting scheduler are bundled in. If those replace two or three other systems, the higher rate can still save time and money overall.
💡 꿀팁: Price both tools at your real headcount before deciding. Ask each vendor what changes when you pay annually, since discounts apply when plans are billed annually.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 무료 버전 | 캡슐 CRM | 250 contacts at no cost |
| 내장 통화 기능 | 세일즈메이트 | 기본 전화 및 음성 메일 |
| Post-sale project boards | 캡슐 CRM | Delivery work links to won deals |
| AI to cut admin | 세일즈메이트 | Sandy AI drafts and summarises |
| Lowest cost per seat | 캡슐 CRM | $5 cheaper at entry level |
| 초보자에게 친숙한 설정 | 캡슐 CRM | Almost no learning curve |
💰 예산
Capsule wins on raw cost at every published tier. Salesmate only makes financial sense if its bundled phone and AI replace tools you already pay for.
🔌 사용 중인 기술 스택
Run Xero, QuickBooks, or Mailchimp and Capsule slots in fast. Need deeper hooks across 700 apps and open APIs, and Salesmate’s platform gives you more room.
📞 Your Sales Cycle
A long sales cycle with heavy phone work favours Salesmate. Short cycles built on referrals and email fit Capsule better.
🎓 귀하의 경험 수준
First CRM? Use Capsule and grow into it. Teams moving from other CRMs usually want the extra depth Salesmate offers.
🆓 무료 체험 및 데모
Capsule lets you sit on a free plan indefinitely. Salesmate gives 15 days with no card, which is enough to test a real pipeline.
🛟 지원 옵션
Capsule handles support by email only, with no help desk chat. Salesmate reviewers repeatedly single out fast, useful replies as a strength.
전환 가이드
Already running one of these? Here is what changes if you move.
🔄 Switching from Capsule CRM to Salesmate?
✅ 얻게 될 이점:
- Native calling, recording, and voicemail drops
- Sandy AI to automate admin and qualify leads
- A meeting scheduler and web forms for lead capture
❌ 잃게 될 것:
- The free version and its zero-cost entry point
- Project boards tied to won sales opportunities
- The simplest interface of the two
📋 전환 방법:
- Export contacts, notes, and open deals from your Capsule account as CSV.
- Create a Salesmate trial and map your fields during import.
- Rebuild pipeline stages, then reconnect email and calendar.
🔄 Switching from Salesmate to Capsule CRM?
✅ 얻게 될 이점:
- A lower bill and a free tier to fall back on
- Project management boards for post-sale delivery
- An interface new hires pick up in an afternoon
❌ 잃게 될 것:
- Built-in phone and call recording
- Sandy AI and automation journeys
- Roughly 640 extra app connections
📋 전환 방법:
- Export contacts, companies, and deals from Salesmate.
- Open a free Capsule account and import the file.
- Add custom fields, then connect Google Workspace or Microsoft 365.
저희 리뷰에서 다루지 않은 내용
This comparison focused on small businesses and lean sales teams. We did not test enterprise contracts, custom pricing, or migration at 100+ seats. Add ons and premium integrations sold separately were also outside our scope. Our extensive research covers the August 2026 versions, so check the current date on any vendor pricing page before you commit.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 캡슐 CRM |
| 🚀 핵심 기능 | 세일즈메이트 |
| 👶 사용 편의성 | 캡슐 CRM |
| 📊 보고 기능 | 세일즈메이트 |
| 🔌 통합 | 세일즈메이트 |
| 📁 프로젝트 관리 | 캡슐 CRM |
| 🎁 Free Access | 캡슐 CRM |
| 🏆 종합 우승 | 캡슐 CRM |
🏆 우승: 캡슐 CRM
Capsule CRM wins 4 of 7 categories.
다음과 같은 경우에 가장 적합합니다: Small businesses, first-time CRM buyers, non profits, and teams that want contact management without complexity.
These two products are aimed at different buyers. Capsule sells simplicity and a free entry point. Salesmate sells depth across sales and marketing in one system.
Salesmate is the stronger tool if your reps live on the phone. Its calling, AI, and automation genuinely reduce daily admin, and its support gets steady praise.
But for most small business buyers, Capsule is the safer first choice. It costs less, it needs no onboarding project, and the free plan lets you prove the value before spending anything.
캡슐 CRM 비교
Here is how Capsule stacks up against other CRMs on our shortlist:
캡슐이 승리한 항목: Cheaper paid tiers, faster setup, project boards for delivery work
HubSpot이 다음 분야에서 우위를 차지했습니다: Far deeper marketing automation, a bigger free tier, more reporting depth
캡슐 CRM vs 파이프드라이브
캡슐이 승리한 항목: A genuine free plan, post-sale project management, simpler contact records
Pipedrive는 다음 항목에서 승리했습니다: Sharper deal forecasting, more sales-focused automation, richer activity reporting
캡슐이 승리한 항목: Much shorter learning curve, cleaner interface, less admin overhead
Zoho CRM이 다음 항목에서 우위를 차지했습니다: Broader feature range, tighter suite integration, more customisation at scale
Capsule CRM과 Freshsales 비교
캡슐이 승리한 항목: Lower entry price, easier onboarding, clearer contact records
Freshsales가 다음 부문에서 승리했습니다: Built-in phone, AI lead scoring, stronger native reporting
세일즈메이트와 비교했을 때 더 많은 정보
Salesmate competes with several other companies in this space:
세일즈메이트 vs 킵
Salesmate가 다음 항목에서 승리합니다: Lower entry pricing, more app connections, a cleaner deal board
Keap은 계속해서 승리합니다: Stronger campaign 건축업자, e-commerce features, more mature automation templates
세일즈메이트 vs 액티브캠페인
Salesmate가 다음 항목에서 승리합니다: Native calling, a built-in meeting scheduler, better deal tracking
ActiveCampaign이 다음 분야에서 승리했습니다: Email deliverability, segmentation depth, a far larger template library
Salesmate가 다음 항목에서 승리합니다: Customisation across unique processes, more integrations, faster support replies
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: A free starting tier, tighter helpdesk pairing, more predictable billing
세일즈메이트 vs 월요일 CRM
Salesmate가 다음 항목에서 승리합니다: Purpose-built sales tooling, calling, AI-assisted follow-up
월요일 CRM 주요 성과: Visual work management, cross-team boards, easier non-sales use cases
자주 묻는 질문
Capsule CRM은 무엇에 사용되나요?
It manages contacts, sales pipelines, and post-sale project work for small teams. Everything about a customer sits in one record, which removes the need for separate spreadsheets.
Capsule CRM 가격은 얼마인가요?
The free version costs nothing for 250 contacts and two users. Starter runs $18/user/month and Growth runs $36/user/month, so a five-seat team pays $90 monthly on Starter.
Salesmate는 무엇에 사용되나요?
Sales teams use it to track deals, call prospects, and automate follow-up. Sandy AI drafts emails and summarises calls, which cuts the admin load on reps.
100% 무료 CRM이 있나요?
Yes. Capsule offers a permanently free tier for two users and 250 contacts, though reporting is excluded. Salesmate has no free plan, only a 15-day trial.
Which is the better CRM for a small business?
Capsule suits most buyers, thanks to its lower price and gentler learning curve. Pick Salesmate if your reps need built-in calling and AI automation every day.
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