⚡ Краткий вывод:
- Цены: Insightly starts at $29/user/month. Salesmate starts at $23/user/month.
- Лучше всего подходит для: Insightly suits teams that need CRM and project management together. Salesmate suits sales reps who live in the phone and входящие.
- Ключевое отличие: Insightly ships project milestones, Gantt charts, and task management. Salesmate ships built-in calling, a meeting scheduler, and Sandy AI.
- Наш выбор: Insightly, rated 4.1 against Salesmate’s 2.5, for most modern CRM teams.
Insightly and Salesmate both call themselves customer relationship management platforms.
They are not chasing the same buyer.
Insightly bolts project management onto its CRM software.
Salesmate bolts a phone system and marketing автоматизация onto its sales pipeline.
That single split decides which one fits your бизнес.
Обзор
This Insightly vs Salesmate comparison covers pricing, features, and how easy each system is to learn.
Наш писатель spent time inside Salesmate directly.
Notes on Insightly come from its documentation, pricing page, and G2 reviews.
Мы также подробно разбираем, для кого лучше всего подходит каждая платформа.
By the end, you will know which CRM tools match your sales process.
Что такое Insightly?
Insightly is a customer relationship management platform for growing companies.
It joins CRM software and project management inside one system.
Sales teams track leads, contacts, and sales opportunities in a single place.
Agencies and professional services firms make up much of its base.
Marketing teams and support staff get sibling products called Insightly Marketing and Insightly Service.
PC Magazine, Entrepreneur Magazine, G2 Crowd, and TrustRadius all recommend it.
Most buyers pick it for fast setup and a short learning curve.
Here is a walkthrough of the platform in action.
🏆 Победитель: Insightly
One account holds your contacts, projects, and отчетность. Compliance covers SOC 2 Type II, GDPR, and HIPAA. Insightly offers a fast path from signup to live data.
Аналитическое ценообразование
Insightly runs three tiers. Every plan costs the same per user, billed annually.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Плюс | 29 долларов США/пользователь/месяц | Small sales teams needing core contact management |
| Профессиональный | 49 долларов США/пользователь/месяц | Teams that want dashboards and third-party apps |
| Предприятие | 99 долларов США/пользователь/месяц | Full access to every feature and workflow automation |
Pricing verified August 2026.
Бесплатная пробная версия: Insightly runs a free trial on request through its website. There is no permanent free tier.
Гарантия возврата денег: No published refund window. Cancel before renewal to avoid the next term.
📌 Примечание: Insightly Marketing and Insightly Service follow the same three-tier structure. Adding other Insightly products multiplies your costs. For example, a five-seat Plus account plus Marketing lands near $290 each month.
⚠️ Предупреждение: The Plus tier gives limited access to most features. Dashboards and third-party app integration only open up on Professional and above.
Основные преимущества Insightly
Here is what makes Insightly CRM worth a look:
- One record for every customer: Insightly CRM keeps current and prospective customer data in one place. A 360-degree view lets you personalise how you treat customers.
- Customizable sales pipeline: Kanban views track each stage of sales. You can customize pipelines per team or per service line.
- Task management built in: Create reminders, to-do lists, and call logs. Assign tasks to any team member from the same page.
- Projects beside deals: Manage projects with milestones and pipelines. Gantt chart visualizations arrived in 2025 for timeline and dependency tracking.
- Reporting that managers use: Reports and dashboards give visual insights into бизнес performance. An opportunities dashboard shows deal progress at a glance.
- Интеграция с AppConnect: A low-code engine carries over 2,000 pre-built connectors. Google Workspace, бухгалтерский учет tools, and support apps all plug in.
- Mobile and compliance: The mobile app scans a business card and creates records on the go. SOC 2 Type II, GDPR, and HIPAA standards are covered.
Что заметила наша команда
Note: We have not had extended hands-on time inside an Insightly account yet. Everything above comes from published documentation, the pricing page, and third-party reviews on G2 and TrustRadius.
G2 reviews highlight two themes. Getting data into the system is not overly convoluted, and rollout is fast. The same reviews flag missing depth on custom workflows compared with other CRMs.
Внимательный анализ преимуществ и недостатков
✅ Плюсы
- Fast setup and a short learning curve for new users
- CRM software and project management sit inside one system
- SOC 2 Type II, GDPR, and HIPAA compliance for regulated business
- AppConnect carries over 2,000 pre-built connectors to other apps
- Copilot AI summarises emails and speeds up data retrieval
❌ Минусы
- Lacks advanced features like custom workflows found in other CRMs
- The Enterprise tier costs almost double Zoho CRM’s equivalent plan
- Easier to use than Zoho CRM, but not as feature-deep
- No built-in phone dialler for outbound sales reps
Что такое Salesmate?
Salesmate is a cloud-based CRM for sales, marketing, and support.
It replaces several disjointed systems so you save money and save time.
Он подача is simple: richer customer interactions and higher sales productivity.
Salesmate CRM is aimed mainly at small and medium-sized businesses.
Startups and Fortune 500 companies both run on it.
Sales reps get a visual sales pipeline, built-in calling, and a meeting scheduler.
Sandy AI handles repetitive tasks like drafting emails and summarising calls.
This video walks through the main screens.
Runner Up: Salesmate
Built-in phone, email tracking, and a meeting scheduler in one CRM. Over 700 other apps connect, including Google Apps and Microsoft Apps. Start a free trial today with no card.
Ценообразование Salesmate
Salesmate runs three published tiers. Each price is per user, billed annually.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Базовый | 23 доллара США/пользователь/месяц | Small sales teams starting pipeline management |
| Про | 39 долларов США/пользователь/месяц | Teams that need automation and sales forecasting |
| Бизнес | 63 доллара США/пользователь/месяц | Larger sales teams tracking sales performance |
Pricing verified August 2026.
Бесплатная пробная версия: 15 days, no credit card required. That is long enough to import contacts and train users.
Гарантия возврата денег: None published. Salesmate has run a Black Friday promotion offering 10% off annual plans.
📌 Примечание: Every tier includes the built-in phone, web forms, and mobile CRM. Higher plans widen automation journeys, reporting depth, and API access.
⚠️ Предупреждение: Some users report that leads can be deleted when a payment is missed. Keep an export of your records on a fixed date each month.
Основные преимущества Salesmate
Here is where Salesmate earns its place:
- Contact and Deal Intelligence: One view holds every thread of customer interactions. Emails, calls, and notes sit against the same contact details.
- Sandy AI automation: Sandy AI drafts emails, summarises calls, and scores lead quality. Repetitive tasks stop eating the working day.
- Built-in phone: Call recording and voicemail drops run inside the CRM. Reps stop switching between apps mid-call.
- Более 700 интеграций: Google Apps, Microsoft Apps, Slack, and Запьер integrations all connect. That range is a huge plus for mixed tech stacks.
- Пути автоматизации: Multi-channel drip campaigns handle follow ups without manual chasing. Marketing automation runs beside the sales pipeline.
- Forms and scheduling: Personalised web forms embed on any page or share by link. Prospects book meetings through the meeting scheduler.
- Мобильная CRM: Full access to data and activities from the mobile app. Field reps update deals between visits.
Что заметила наша команда
Our writer signed up for Salesmate and worked through pipeline setup, email tracking, and the meeting scheduler. Here is what stood out from that hands-on time:
💡 Полезный совет: Salesmate is rated “Great” at 4.1 / 5 on Trustpilot, and its support team draws steady praise for quick help. Test the email template editor during the trial, since that is where reported bugs cluster.
Плюсы и минусы Salesmate
✅ Плюсы
- 15-дневный бесплатный пробный период без необходимости ввода данных кредитной карты.
- Built-in calling, call recording, and voicemail drops
- Sandy AI cuts data entry by enriching contacts automatically
- Over 700 other apps connect, including Google Apps and Microsoft Apps
❌ Минусы
- Users report bugs in the email template editor and automation journeys
- Weaker at marketing automation than dedicated campaign software
- Leads can disappear if a payment is missed, a real data безопасность worry
- No true project management module for delivery work
Сравнение характеристик
Ready for the detailed breakdown of Insightly vs Salesmate? We walk through ten areas that decide most CRM purchases.
| Особенность | Проницательный | Продавец |
|---|---|---|
| Начальная цена | 29 долларов США/пользователь/месяц | 23 доллара США/пользователь/месяц |
| Бесплатная пробная версия | ✅ По запросу | ✅ 15 дней, карта не требуется |
| Управление проектом | ✅ | ❌ |
| Встроенные функции вызова | ❌ | ✅ |
| Автоматизация маркетинга | ✅ Separate product | ✅ В комплекте |
| ИИ-помощник | ✅ Второй пилот | ✅ Sandy AI |
| Планировщик встреч | ❌ | ✅ |
| Интеграции | ✅ Более 2000 разъемов | ✅ 700+ apps |
| Соответствие требованиям HIPAA | ✅ | ❌ Не опубликовано |
| Лучше всего подходит для | CRM plus project delivery | Outbound sales reps |
1. Управление контактами
Insightly: Contact management links people to an organization, a project, and every open opportunity. Adding new contacts on the go works from the mobile app. Accounts, records, and tasks stay linked so nothing sits orphaned.
Продавец-консультант: Contacts sit inside Contact and Deal Intelligence, which pulls emails, calls, and notes together. You can track companies alongside individual buyers. Enrichment fills gaps in contact details automatically.
2. Sales Pipeline and Opportunities
Insightly: Customizable pipelines and Kanban views cover each stage of sales. Managers monitor employee work from the same board. The opportunities dashboard rolls everything into one summary.
Продавец-консультант: A visual pipeline lets reps track deals and drag them between stages. Pipeline management is the core of the product, not a side feature. Sales forecasting sits one click away.
3. Управление проектами
Insightly: Won deals convert into projects with milestones and their own pipelines. Gantt charts added in 2025 show timelines and dependencies. This is the clearest gap between the two products.
Продавец-консультант: There is no dedicated project module. Team collaboration covers tagging teammates, sharing notes, and keeping communication history. Delivery work needs a separate tool.
⚠️ Предупреждение: If your team sells and then delivers the work, Salesmate leaves a gap. You will pay for a second system to handle project progress.
4. Reporting and Dashboards
Insightly: Reports and dashboards give visual insights into business performance. Dashboards are limited on Professional and open fully on Enterprise. Reporting covers both sales and project data.
Продавец-консультант: Report analytics turn activity into actionable insights on sales performance. Dashboards focus tightly on revenue and rep activity. Project reporting is absent by design.
5. Email Templates and Tracking
Insightly: You can schedule emails, save email templates, and send from linked records. Copilot summarises long threads so nobody rereads them. Google Workspace and Outlook both sync.
Продавец-консультант: Email tracking shows opens and clicks, and templates run inside Gmail through the extension. Sandy AI drafts replies from context. Our writer found the template editor the weakest screen.
6. Автоматизация рабочих процессов и ИИ
Insightly: Copilot handles email summaries and data retrieval. Workflow automation exists but stays thinner than what heavier CRMs ship. Custom workflow depth is the common complaint.
Продавец-консультант: Sandy AI automates administrative work and qualifies leads. Чат-боты catch website visitors before a rep is free. Automation journeys chain campaigns across email, тексти звонки.
7. Интеграции
Insightly: AppConnect is a low-code engine with over 2,000 pre-built connectors. It also links the other Insightly products together. Non-technical staff can build connections without code.
Продавец-консультант: Over 700 apps connect, including Google Apps, Microsoft Apps, Slack, and Zapier integrations. Developers get the necessary APIs for custom builds. Coverage is wide for a tool at this price.
8. Lead Capture and Web Forms
Insightly: Leads land against organization records and route to the right owner. Insightly Marketing handles landing pages and campaign capture as a paid add-on. The base CRM stays focused on what happens after capture.
Продавец-консультант: Personalised web forms embed on your site or share as a link. Submissions create contacts with zero data entry. Form capture is included on every plan.
9. Support, Ticketing and Scheduling
Insightly: Insightly Service adds ticketing and a knowledge base for post-sale support. It shares the same three-tier pricing as the CRM. Service and sales records stay joined.
Продавец-консультант: The meeting scheduler lets prospects book meetings from a shared link. That removes the back-and-forth email chain before a call. Support and sales share one communication history.
10. Ценообразование и стоимость
Here are both price lists side by side.
| Уровень | Проницательный | Продавец |
|---|---|---|
| Вход | Плюс — 29 долларов США/пользователь/месяц | Базовый тариф — 23 доллара США/пользователь/месяц |
| Середина | Профессиональная версия — 49 долларов США/пользователь/месяц | Pro — 39 долларов США/пользователь/месяц |
| Вершина | Корпоративный сегмент — 99 долларов США/пользователь/месяц | Бизнес — 63 доллара США/пользователь/месяц |
Insightly: Pricing is competitive at the Plus and Professional tiers. The Enterprise plan is the outlier and runs almost double Zoho CRM’s comparable tier. You are paying for CRM and project delivery in one licence.
Продавец-консультант: Every tier undercuts the matching Insightly plan. The top tier saves $36 per user each month. For a ten-seat team, that is real money back in the budget.
💡 Результат теста: Salesmate is cheaper at every tier. Insightly still wins on scope, since matching its project management would mean buying a second system.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Ограниченный бюджет | Продавец | Cheaper at all three tiers |
| Projects after the sale | Проницательный | Milestones and Gantt charts |
| Большой объем исходящих звонков | Продавец | Built-in phone and recording |
| HIPAA or SOC 2 evidence | Проницательный | Published compliance coverage |
| Widest connector library | Проницательный | Более 2000 коннекторов AppConnect |
| Fastest trial start | Продавец | 15 дней, карта не требуется |
💰 Ваш бюджет
Salesmate wins on sticker price at every level. Insightly closes the gap once you count the project tool you would otherwise buy.
🔌 Ваш технологический стек
Salesmate slots into Google Apps and Microsoft Apps quickly and works inside Gmail. Insightly reaches further with AppConnect if you run unusual internal systems.
📝 Ваш процесс продаж
Phone-heavy teams should customize Salesmate around calls and follow ups. A real estate company chasing viewings will get more from Salesmate. Consultative teams that hand work to delivery staff fit Insightly better.
🎓 Ваш уровень опыта
Both platforms carry a mild learning curve. Insightly’s interface is easy to pick up, which shortens the time you spend training a new team member.
🆓 Бесплатные пробные версии и демо-версии
Salesmate hands you 15 days with no card, so you can start a free trial today. Insightly runs demos and trials through its sales team instead.
🛟 Варианты поддержки
Salesmate’s support team is often praised as quick and helpful. Insightly bundles a knowledge base and adds ticketing through Insightly Service.
Руководство по переключению
Already running one of them? Here is what changes if you move.
🔄 Switching from Insightly to Salesmate?
✅ Что вы получите:
- Встроенная функция звонков с записью разговора и отправкой голосовой почты.
- A meeting scheduler so prospects book meetings themselves
- A lower monthly bill at every tier
❌ Что вы потеряете:
- Project milestones, Gantt charts, and delivery tracking
- Published SOC 2 Type II, GDPR, and HIPAA coverage
- The 2,000+ connector AppConnect library
📋 Как переключиться:
- Export contacts, companies, and opportunities from Insightly as CSV
- Open the 15-day Salesmate trial and map your pipeline stages
- Import the files, then rebuild automation journeys before you cancel
🔄 Switching from Salesmate to Insightly?
✅ Что вы получите:
- Real project management with milestones and dependencies
- Compliance paperwork that regulated buyers ask for
- Insightly Marketing and Insightly Service on the same data
❌ Что вы потеряете:
- The built-in phone and call recording
- Sandy AI drafting and call summaries
- Roughly $6 to $36 per user each month in savings
📋 Как переключиться:
- Export deals, contacts, and activity history from Salesmate
- Create an Insightly account and set up your pipelines first
- Import records, then connect Google Workspace and your other apps
Что не было рассмотрено в нашем обзоре
This comparison focused on small and mid-sized teams. We did not test bulk seat licensing, single sign-on, or migration from Salesforce. Our notes reflect the version of each platform available in August 2026, and any new version may shift the picture. If you run a 200-seat organization, your priorities will differ from what we covered here.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Продавец |
| 🚀 Основные функции CRM | Проницательный |
| 📁 Управление проектами | Проницательный |
| 📞 Calling & Scheduling | Продавец |
| 📊 Составление отчетов | Проницательный |
| 🔌 Интеграции | Проницательный |
| 🔒 Безопасность и соответствие нормативным требованиям | Проницательный |
| 🏆 Общий победитель | Проницательный |
🏆 ПОБЕДИТЕЛЬ: INSIGHTLY
Insightly wins 5 out of 7 categories.
Лучше всего подходит для: agencies and consultancies, regulated business, teams linking sales to project delivery
Insightly and Salesmate solve different halves of the same job. Insightly is a CRM that keeps going after the deal closes, through projects, milestones, and reporting.
Salesmate is a sales engine. Built-in calling, a meeting scheduler, and Sandy AI help reps close more deals with less admin.
Salesmate is the better buy if your team lives on the phone and you want to save money. Its 2.5 rating reflects reported bugs and billing complaints, not the functionality on offer.
If you need one system for sales, projects, and compliance, Insightly is the safer choice for most companies.
Больше информации от Insightly Compared
Here is how Insightly measures up against other CRMs buyers shortlist:
Компания Insightly добивается успеха в следующих областях: native project management, flatter per-user costs at the mid tier, HIPAA coverage
HubSpot побеждает по следующим показателям: a genuinely free starting tier, deeper marketing automation, a far larger app marketplace
Компания Insightly добивается успеха в следующих областях: quicker setup, an interface that is easy to pick up, less convoluted data import
Zoho CRM выигрывает по следующим параметрам: deeper feature coverage, custom workflow building, a cheaper top plan
Insightly против Пайпдрайв
Компания Insightly добивается успеха в следующих областях: post-sale project tracking, reporting across projects and deals, AppConnect breadth
Pipedrive побеждает в следующих условиях: a lower entry price, a simpler deal board, faster onboarding for tiny sales teams
Компания Insightly добивается успеха в следующих областях: far shorter rollout, no admin headcount required, predictable licence costs
Salesforce побеждает по следующим параметрам: unlimited customisation, enterprise sales forecasting, the widest partner network
Больше информации о Salesmate по сравнению с другими сервисами.
Salesmate lands on plenty of shortlists beside these tools:
Salesmate побеждает по следующим критериям: built-in calling at no extra cost, cheaper paid seats, faster setup for small teams
HubSpot побеждает по следующим показателям: campaign reporting depth, content tools, a free tier that never expires
Salesmate против Freshsales CRM
Salesmate побеждает по следующим критериям: automation journeys, the meeting scheduler, wider third-party app coverage
CRM-система Freshsales выигрывает по следующим параметрам: a free starting plan, tighter helpdesk linkage, steadier release quality
Продавец против Кеап
Salesmate побеждает по следующим критериям: lower entry pricing, a cleaner pipeline view, no mandatory onboarding fee
Кип побеждает по следующим пунктам: e-commerce and invoicing, longer-running campaign templates, small-business marketing depth
Salesmate побеждает по следующим критериям: native calling, sales-specific AI, richer email tracking
В понедельник CRM-системы добились успеха в следующих областях: board-style project views, cross-department use, a friendlier visual editor
This video runs through more alternative options if neither fits.
Часто задаваемые вопросы
Для чего используется Insightly?
Insightly is used to manage customer relationships, leads, and sales opportunities, then run the resulting projects. Teams also use it for task management, reporting, and linking work across departments.
Для чего используется Salesmate?
Salesmate is used to run outbound sales. Reps track deals, call prospects from the built-in phone, send tracked emails, and automate follow ups from one workflow.
Легко ли пользоваться Insightly?
Yes. The interface is easy to pick up and importing data is straightforward. Reviewers rate it simpler than Zoho CRM, though it trades some depth for that simplicity.
Какая CRM-платформа занимает первое место?
Salesforce holds the largest market share globally. For small teams, though, the best CRM is whichever one matches your sales process and budget without extra admin work.
Есть ли у Insightly мобильное приложение?
Yes. The mobile app scans a business card, adds contacts, creates projects, and lets you assign tasks to a team member from your phone.
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