⚡ Краткий вывод:
- Цены: Folk starts at $17.5/member/month. Creatio CRM от 25 долларов США за пользователя в месяц.
- Лучше всего подходит для: Folk suits contact management and partnerships. Creatio CRM suits workflow automation and complex sales processes.
- Ключевое отличие: Folk is a light contact app. Creatio is a no code platform with a бизнес механизм управления процессами.
- Наш выбор: Folk for most small teams, because it is incredibly easy to set up without a sales call.
Most people pick a CRM for one of two reasons.
Either they want to build genuine connections, or they want to run a machine.
Folk CRM sits firmly on the first side.
Creatio CRM sits firmly on the second.
One helps you organize contacts in minutes. The other automates workflows across a whole бизнес.
Обзор
This Folk vs Creatio CRM comparison covers pricing, crm features, and ease of use.
Мы также подробно разбираем, для кого лучше всего подходит каждый инструмент.
Our writers spent hands-on time with both apps and logged what they saw.
Эти замечания приведены в разделах «Что заметила наша команда» ниже.
The rest comes from published specs, vendor documentation, and G2 reviews.
Что такое фольклор?
Folk is a customer relationship management tool built for people, not process charts.
The app looks and feels like a shared spreadsheet.
You add contacts, sort them into groups, and set reminders to follow up.
Folk CRM covers multiple use cases beyond sales, including fundraising, events, and partnerships.
That flexibility is why small teams pick it over heavier crm software.
Watch the walkthrough below to see the interface in action.
🏆 Winner: Folk
The simplest way to organize contacts and track deals. Free for 14 days, no sales call needed.
Народные цены
Folk charges per member. Here is the current pricing.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Стандарт | 17,5 долларов США/член/месяц | Solo users managing contacts |
| Премиум | 35 долларов США/член в месяц | Small teams running email automation |
| Обычай | 70 долларов США/член в месяц | Agencies with heavier data needs |
Pricing verified August 2026.
Бесплатная пробная версия: Yes. Folk gives you 14 days to test every core feature.
Гарантия возврата денег: Folk does not publish one. The trial is your test window before you purchase.
📌 Примечание: Every plan is self-serve. You can create an account, invite your team, and integrate Gmail without talking to a sales rep.
⚠️ Pricing conflict: Some third-party reviews list Folk at $20 and $40 per user each month. Our CSV records $17.5, $35, and $70 per member. Check the pricing page on the vendor site before you buy.
Основные преимущества народной культуры
Вот что делает Folk достойным внимания:
- Contact management first: You organize contacts into groups instead of drowning in one giant list. Outreach stays manageable.
- Магические поля: This custom field type uses AI to clean and enrich contact details. It is strong at fixing messy imports.
- Расширение для Chrome: Add contacts straight from LinkedIn while you search for prospects. No copy and paste.
- Gmail and Outlook sync: Folk pulls in email history so past threads live next to the record.
- Mail merge outreach: Send personalized bulk email as a team. Templates keep the tone human.
- Kanban pipeline: A visual sales pipeline board tracks deals without heavy setup.
- Self-serve model: You explore functionality at your own pace, with no pressure from reps.
Что заметила наша команда
Наш писатель signed up for Folk and spent several days moving a real contact list into it. Here is what stood out:
The clip below shows that same hands-on session.
Народные плюсы и минусы
✅ Плюсы
- Simple interface that works like a collaborative spreadsheet
- Компания Magic Fields использует искусственный интеллект для очистки и обогащения контактных данных.
- Расширение для Chrome добавляет контакты из LinkedIn одним щелчком мыши.
- Self-serve signup with a 14-day free trial and no sales calls
❌ Минусы
- Отсутствует автоматическое отслеживание встреч или телефонных звонков.
- Отчетность views stay basic compared to full sales platforms
- Not built for larger sales teams or complex sales processes
Что такое Creatio CRM?
Creatio is a global vendor of a no code platform to automate workflows and CRM with a maximum degree of freedom.
Creatio CRM is one unified product for sales, marketing, and service, powered by AI.
A native business process management engine sits underneath every screen.
That engine automates complex workflows that a contact app cannot touch.
The company is headquartered in Boston, MA, with 700+ employees across six offices.
Thousands of customers launch millions of workflows daily in 100 countries.
Here is a full product tour before we get into the numbers.
Runner Up: Creatio CRM
No code tools plus a real automation engine. Built for teams that outgrew simple contact lists.
Цены на Creatio CRM
Creatio CRM charges per user. Here is the current pricing.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Рост | 25 долларов США/пользователь/месяц | Small teams starting with crm applications |
| Предприятие | 55 долларов США/пользователь/месяц | Companies needing deeper workflow automation |
| Без ограничений | 85 долларов США/пользователь/месяц | Large operations with no limits on complexity |
Pricing verified August 2026.
Бесплатная пробная версия: Yes. Creatio offers a 14-day free trial with access to the core platform.
Гарантия возврата денег: None published. Annual contracts are the norm, so read the terms first.
📌 Примечание: Creatio claims a 37% lower total cost of ownership thanks to flexible pricing and a low code architecture. Add-ons from the marketplace can change your final bill.
⚠️ Предупреждение: The listed price is the software only. Budget for setup time, since a business process build is real work even with drag-and-drop design.
Основные преимущества Creatio CRM
Here is where Creatio pulls ahead:
- Автоматизация рабочих процессов: The BPM engine runs process management across every department. Sales, service, and finance share one flow.
- No code design: A drag-and-drop UI designer lets citizen developers build applications without writing code.
- Industry workflows: Ready-made processes cover 20 verticals, from banking to manufacturing.
- Агенты искусственного интеллекта: Agents handle account research, lead conversion, and ticket resolution on their own.
- Интеграции: A marketplace with 700+ connectors links Creatio to your existing technology.
- Analyst recognition: Creatio is a Leader or Strong Performer in several Gartner and Forrester reports.
- Enterprise trust: Customers include AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.
Что заметила наша команда
Our writer built a small sales process inside Creatio to see how the designer holds up. Here is what stood out:
Преимущества и недостатки Creatio CRM
✅ Плюсы
- Native BPM engine automates workflows end to end
- Unlimited customization without developer help
- Sales, marketing, and service run on one data model
- Rollout timelines run up to 70% shorter than traditional CRMs
❌ Минусы
- Costs more per seat at every tier
- Setup takes planning, so it is heavy for a solo user
- Buying usually involves a sales conversation
Сравнение характеристик
These two tools overlap on the word CRM and little else. Here are ten areas where the gap shows up in daily work.
| Особенность | Народ | Creatio CRM |
|---|---|---|
| Начальная цена | 17,5 долларов США/член/месяц | 25 долларов США/пользователь/месяц |
| Бесплатная пробная версия | ✅ 14 дней | ✅ 14 дней |
| Расширение Chrome | ✅ | ❌ |
| Автоматизация электронной почты | ✅ Mail merge | ✅ Кампании |
| Управление бизнес-процессами | ❌ | ✅ Native engine |
| Без кода Конструктор приложений | ❌ | ✅ |
| Расширенные возможности отчетности | ❌ | ✅ |
| Call & Встреча Auto-Tracking | ❌ | ✅ |
| Self-Serve Purchase | ✅ | ❌ |
| Лучше всего подходит для | Contact management, partnerships | Workflow automation, big teams |
1. Управление контактами
Народ: Contacts live in a view that reads like a spreadsheet. You group them by project, client, or event and add notes as you go. Magic Fields fill in missing details automatically.
Creatio CRM: Client management sits inside a full customer relationship management data model. Accounts, contacts, and order management records all connect. It is deeper, but you set up more before it feels useful.
2. Воронка продаж
Народ: A Kanban board tracks deals through simple stages. Drag a card, change the stage, done. It is enough for closing winning deals in a small book of business.
Creatio CRM: Sales Creatio is an end-to-end platform built to accelerate sales processes of any complexity. Forecasting, quotas, and multi-step approvals come standard.
3. Lead Tracking and AI
Народ: Each lead gets a record, a status, and reminders you set yourself. AI shows up in data enrichment rather than scoring or routing.
Creatio CRM: AI agents run account research and lead conversion without a human clicking through. Dashboards turn that activity into revenue forecasts.
4. Автоматизация и проведение email-рассылок
Народ: Collaborative mail merge sends personalized bulk email from saved templates. Outreach is mostly email, with little support for other channels.
Creatio CRM: Marketing Creatio is an omnichannel marketing platform for tracking leads, prospects, and customers. You can orchestrate a full customer journey across marketing campaigns instead of one-off sends.
5. Workflow Automation and No Code Tools
Народ: Company records tie people to the companies they work for. Automation stops at reminders, syncing, and mail merge. There is no конструктор приложений.
Creatio CRM: This is the defining part of the product. Non-technical staff build applications with a drag-and-drop visual designer, and the platform ships industry workflows for 20 verticals.
💡 Полезный совет: If nobody on your team wants to map a business process, the automation power in Creatio will sit unused. Match the tool to the appetite, not the wish list.
6. Partnerships and Customer Service
Народ: Partnership tracking is a first-class use case here. Agencies, fundraisers, and community managers use the same groups to keep real relationships warm.
Creatio CRM: Service applications cover a full ticket lifecycle with AI-assisted resolution. Support teams get queues, SLAs, and case history in one place.
7. Интеграции
Народ: The Chrome extension pulls people from LinkedIn as you просматривать. Gmail and Outlook sync brings email history in without an import file.
Creatio CRM: A marketplace of more than 700 connectors links the platform to your wider business environment. Custom integrations get built with no code as well.
8. Reporting and Visibility
Народ: Pipeline views show what is open and what is stalled. G2 reviews flag the lack of advanced reporting views as the main limit.
Creatio CRM: Studio Creatio backs customizable dashboards and AI-powered insights for data-driven decisions. Generating a report on any object takes a few clicks.
9. Learning Curve and Resources
Народ: Most people are productive on day one. Social selling habits transfer straight over, since the app mirrors how you already work.
Creatio CRM: Expect a training period. Creatio products come with podcasts, videos, and academy courses, and the Creatio team supports partner-led rollouts.
10. Ценообразование и стоимость
Here are both price lists side by side.
| Уровень | Народ | Creatio CRM |
|---|---|---|
| Вход | Standard: $17.5/member/month | Рост: 25 долларов США/пользователь/месяц |
| Середина | Premium: $35/member/month | Корпоративный сегмент: 55 долларов США за пользователя в месяц |
| Вершина | Custom: $70/member/month | Безлимитный доступ: 85 долларов США/пользователь/месяц |
Народ: The entry plan costs $7.5 less per seat than Creatio’s. For a five-person team that is a meaningful yearly gap. You are paying for contact management, not an automation engine.
Creatio CRM: Every tier costs more, and the top plan runs $85 per user. The trade is process automation and unlimited customization that Folk does not attempt.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Ограниченный бюджет | Народ | $7.5 cheaper per seat |
| Быстрая настройка | Народ | Live in one afternoon |
| Fundraising or event follow-up | Народ | Built for temporary use cases |
| Process automation | Creatio CRM | Встроенный движок BPM |
| Marketing campaigns at scale | Creatio CRM | Omnichannel campaign tools |
| Большая команда продаж | Creatio CRM | Handles complex sales processes |
💰 Ваш бюджет
Folk costs less at every tier. Creatio asks for more per user, and the value only lands if you actually automate something.
🔌 Ваш технологический стек
Folk plugs into Gmail, Outlook, and your browser. Creatio connects to bigger systems through marketplace add ons and custom builds.
📝 Ваш стиль работы
If you think in lists and notes, Folk fits. If you think in stages, rules, and approvals, Creatio fits.
🎓 Ваш уровень опыта
Folk suits anyone who has never touched a CRM. Creatio rewards a user who has run software rollouts before.
🆓 Бесплатные пробные версии и демо-версии
Both give you 14 days. Load 50 real contacts into each and watch which one you keep opening.
🛟 Варианты поддержки
Folk leans on docs and email support. Creatio adds partner networks, academy training, and local presence in six offices.
Руководство по переключению
Already on one of these? Here is what changes.
🔄 Switching from Folk to Creatio CRM?
✅ Что вы получите:
- A business process management engine for real automation
- Automatic logging of meetings and phone calls
- Dashboards, forecasts, and account management depth
❌ Что вы потеряете:
- The spreadsheet-style simplicity
- The Chrome extension for LinkedIn
- Self-serve signup with no sales call
📋 Как переключиться:
- Export your Folk groups and contacts to CSV
- Book a Creatio demo and pick a plan
- Map your fields, import, then build one process first
🔄 Switching from Creatio CRM to Folk?
✅ Что вы получите:
- A cheaper seat and a much shorter setup
- Magic Fields that clean messy contact data
- An interface your whole team will actually open
❌ Что вы потеряете:
- Workflow automation and custom app building
- Advanced analytics and revenue forecasting
- Service ticketing and industry templates
📋 Как переключиться:
- Export accounts, contacts, and open deals from Creatio
- Start the 14-day Folk trial and connect Gmail
- Import the file, then split contacts into groups
Что не было рассмотрено в нашем обзоре
This comparison focused on individuals, agencies, and small teams. We did not test Creatio’s banking or manufacturing industry packages, and we did not run a multi-department rollout. Custom pricing negotiations and API-level work sit outside our scope. If you manage 200 seats, your priorities will look different from ours.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Народ |
| 👥 Управление контактами | Народ |
| 👶 Простота использования | Народ |
| ⚡ Скорость настройки | Народ |
| 🔁 Workflow Automation | Creatio CRM |
| 📊 Составление отчетов | Creatio CRM |
| 🔌 Интеграции | Creatio CRM |
| 🏆 Общий победитель | Народ |
🏆 WINNER: FOLK
Folk wins 4 of 7 categories.
Лучше всего подходит для: contact management, partnerships, fundraising, agency client work
Folk and Creatio CRM are not really competing for the same buyer.
Folk helps a small team build genuine connections and close winning deals without ceremony.
Creatio CRM automates a whole company and enhances customer and employee experiences along the way.
Creatio is the stronger product if your bottleneck is process, not memory. Its pricing and complexity only pay off once several teams share the platform.
For most readers of this comparison, Folk is the safer purchase. It is cheaper, faster to adopt, and honest about what it does not do.
Больше сравнения фольклора
Here is how Folk holds up against other tools in the same category:
Народ одерживает победу в: lower entry price, faster onboarding, cleaner contact grouping
HubSpot побеждает по следующим показателям: a free tier, marketing automation depth, native reporting
Народ против Пайпдрайв
Народ одерживает победу в: non-sales use cases, LinkedIn capture, flexible group views
Pipedrive побеждает в следующих условиях: deal forecasting, call logging, sales activity goals
Народный подход против понедельничной CRM
Народ одерживает победу в: relationship-first design, email history sync, lighter admin load
В понедельник CRM-системы добились успеха в следующих областях: project boards, workload views, automation recipes
Народ против Капсула CRM
Народ одерживает победу в: AI data enrichment, modern interface, team mail merge
Capsule CRM выигрывает по следующим параметрам: a free plan, task management, cheaper top tier
Больше информации о Creatio CRM по сравнению с другими сервисами.
Creatio competes in a heavier weight class. Here is the short version:
Creatio CRM против Salesforce
Creatio CRM выигрывает по следующим параметрам: no code build speed, lower total cost of ownership, bundled BPM engine
Salesforce побеждает по следующим параметрам: partner supply, third-party app volume, hiring pool of certified admins
Creatio CRM выигрывает по следующим параметрам: process depth, industry templates, customization limits
HubSpot побеждает по следующим показателям: content marketing tools, self-serve pricing, gentler learning curve
Creatio CRM против Freshsales CRM
Creatio CRM выигрывает по следующим параметрам: workflow design, cross-department reach, AI agent coverage
CRM-система Freshsales выигрывает по следующим параметрам: price per seat, built-in phone, quicker time to first deal
This video walks through several of those alternatives in more detail.
Часто задаваемые вопросы
Что такое Folk CRM?
It is a lightweight customer relationship management app for organizing contacts, tracking deals, and sending outreach. The interface works like a shared spreadsheet, so new users get going quickly.
Сколько стоят люди?
Plans run $17.5, $35, and $70 per member each month. A 14-day free trial lets you test everything first, and signup is self-serve.
Подходит ли Folk для работы с CRM-системой?
Yes, for small teams and relationship work. It is weaker for large sales teams, since reporting stays basic and meetings are not logged automatically.
Для чего используется Creatio?
Teams use it to automate workflows and manage sales, marketing, and service in one place. The platform also lets staff build business apps without coding.
Кто пользуется Creatio?
Mid-sized and large organizations across 100 countries. Named customers include AMD, Bayer, Kraft Heinz, and Visteon, spanning banking, manufacturing, and other regulated industries.
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