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Folk vs Creatio CRM: Which is The Best CRM Tool in 2026?

| Last updated Aug 4, 2026

优胜者
民间
4.0
  • Spreadsheet-Style Contact Manager
  • Magic Fields Enrich Your Data
  • Chrome 扩展程序 LinkedIn
  • Gmail & Outlook Contact Sync
  • Kanban Sales Pipeline View
  • 14天免费试用
  • Plans from $17.5/member/month
亚军
Creatio crm 标志
3.5
  • No Code Workflow 自动化
  • 内置原生 BPM 引擎
  • 700 多个市场连接器
  • Industry Workflows, 20 Verticals
  • Used Daily in 100 Countries
  • 销售和服务人工智能代理
  • 套餐价格从每用户每月 25 美元起。

⚡ 快速结论:

  • 定价: Folk starts at $17.5/member/month. Creatio 客户关系管理 起价为每用户每月 25 美元。
  • 最适合: Folk suits contact management and partnerships. Creatio 客户关系管理 suits workflow automation and complex sales processes.
  • 主要区别: Folk is a light contact app. Creatio is a no code platform with a 商业 流程管理引擎。
  • 我们的选择: Folk for most small teams, because it is incredibly easy to set up without a sales call.
Folk vs Creatio CRM Comparison

Most people pick a CRM for one of two reasons.

Either they want to build genuine connections, or they want to run a machine.

Folk CRM sits firmly on the first side.

Creatio CRM sits firmly on the second.

One helps you organize contacts in minutes. The other automates workflows across a whole 商业.

概述

This Folk vs Creatio CRM comparison covers pricing, crm features, and ease of use.

我们还会分析每种工具最适合哪些用户。

Our writers spent hands-on time with both apps and logged what they saw.

这些笔记出现在下面的“我们的团队注意到”部分中。

The rest comes from published specs, vendor documentation, and G2 reviews.

什么是民俗?

Folk is a customer relationship management tool built for people, not process charts.

The app looks and feels like a shared spreadsheet.

You add contacts, sort them into groups, and set reminders to follow up.

Folk CRM covers multiple use cases beyond sales, including fundraising, events, and partnerships.

That flexibility is why small teams pick it over heavier crm software.

民俗介绍

观看下面的演示视频,了解界面的实际操作。

🏆 Winner: Folk

⭐ 4.0/5 | 💰 From $17.5/member/month

The simplest way to organize contacts and track deals. Free for 14 days, no sales call needed.

民间定价

Folk charges per member. Here is the current pricing.

计划价格最适合
标准每位会员每月 17.5 美元Solo users managing contacts
优质的每位会员每月 35 美元Small teams running email automation
风俗每位会员每月 70 美元Agencies with heavier data needs

Pricing verified August 2026.

民间定价

免费试用: Yes. Folk gives you 14 days to test every core feature.

退款保证: Folk does not publish one. The trial is your test window before you purchase.

📌 笔记: Every plan is self-serve. You can create an account, invite your team, and integrate Gmail without talking to a sales rep.

⚠️ Pricing conflict: Some third-party reviews list Folk at $20 and $40 per user each month. Our CSV records $17.5, $35, and $70 per member. Check the pricing page on the vendor site before you buy.

民间的主要优势

以下是 Folk 值得一看的原因:

  • Contact management first: You organize contacts into groups instead of drowning in one giant list. Outreach stays manageable.
  • 魔法领域: This custom field type uses AI to clean and enrich contact details. It is strong at fixing messy imports.
  • Chrome扩展程序: Add contacts straight from LinkedIn while you search for prospects. No copy and paste.
  • Gmail and Outlook sync: Folk pulls in email history so past threads live next to the record.
  • Mail merge outreach: Send personalized bulk email as a team. Templates keep the tone human.
  • Kanban pipeline: A visual sales pipeline board tracks deals without heavy setup.
  • Self-serve model: You explore functionality at your own pace, with no pressure from reps.
民用客户关系管理

我们的团队注意到了什么

我们的 作家 signed up for Folk and spent several days moving a real contact list into it. Here is what stood out:

民用客户关系管理

The clip below shows that same hands-on session.

民间利弊

✅ 优点
  • Simple interface that works like a collaborative spreadsheet
  • Magic Fields 利用人工智能技术来清理和丰富联系人数据。
  • Chrome 扩展程序只需单击一下即可添加 LinkedIn 联系人
  • Self-serve signup with a 14-day free trial and no sales calls
❌缺点
  • 不会自动跟踪会议或电话
  • 报告 views stay basic compared to full sales platforms
  • Not built for larger sales teams or complex sales processes

Creatio CRM是什么?

Creatio is a global vendor of a no code platform to automate workflows and CRM with a maximum degree of freedom.

Creatio CRM is one unified product for sales, marketing, and service, powered by AI.

A native business process management engine sits underneath every screen.

That engine automates complex workflows that a contact app cannot touch.

The company is headquartered in Boston, MA, with 700+ employees across six offices.

Thousands of customers launch millions of workflows daily in 100 countries.

Creatio CRM 主页

Here is a full product tour before we get into the numbers.

Creatio CRM 真实评测 - 使用前请观看

Runner Up: Creatio CRM

⭐ 3.5/5 | 💰 每月每用户 25 美元起

No code tools plus a real automation engine. Built for teams that outgrew simple contact lists.

Creatio CRM 定价

Creatio CRM charges per user. Here is the current pricing.

计划价格最适合
生长每用户每月 25 美元Small teams starting with crm applications
企业每用户每月 55 美元Companies needing deeper workflow automation
无限每用户每月 85 美元Large operations with no limits on complexity

Pricing verified August 2026.

Creatio CRM 定价

免费试用: Yes. Creatio offers a 14-day free trial with access to the core platform.

退款保证: None published. Annual contracts are the norm, so read the terms first.

📌 笔记: Creatio claims a 37% lower total cost of ownership thanks to flexible pricing and a low code architecture. Add-ons from the marketplace can change your final bill.

⚠️ 警告: The listed price is the software only. Budget for setup time, since a business process build is real work even with drag-and-drop design.

Creatio CRM 的主要优势

Here is where Creatio pulls ahead:

  • 工作流程自动化: The BPM engine runs process management across every department. Sales, service, and finance share one flow.
  • No code design: A drag-and-drop UI designer lets citizen developers build applications without writing code.
  • Industry workflows: Ready-made processes cover 20 verticals, from banking to manufacturing.
  • 人工智能代理: Agents handle account research, lead conversion, and ticket resolution on their own.
  • 集成: A marketplace with 700+ connectors links Creatio to your existing technology.
  • Analyst recognition: Creatio is a Leader or Strong Performer in several Gartner and Forrester reports.
  • Enterprise trust: Customers include AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.
Creatio CRM 的主要优势

我们的团队注意到了什么

Our writer built a small sales process inside Creatio to see how the designer holds up. Here is what stood out:

Creatio CRM 个人体验

Creatio CRM 的优缺点

✅ 优点
  • Native BPM engine automates workflows end to end
  • Unlimited customization without developer help
  • Sales, marketing, and service run on one data model
  • Rollout timelines run up to 70% shorter than traditional CRMs
❌缺点
  • Costs more per seat at every tier
  • Setup takes planning, so it is heavy for a solo user
  • Buying usually involves a sales conversation

功能对比

These two tools overlap on the word CRM and little else. Here are ten areas where the gap shows up in daily work.

特征民间Creatio CRM
起价每位会员每月 17.5 美元每用户每月 25 美元
免费试用✅ 14天✅ 14天
Chrome 扩展程序
电子邮件自动化✅ Mail merge✅ 活动
业务流程管理✅ Native engine
无需代码 应用构建器
高级报告
Call & 会议 Auto-Tracking
Self-Serve Purchase
最适合Contact management, partnershipsWorkflow automation, big teams

1. 联系人管理

民间: Contacts live in a view that reads like a spreadsheet. You group them by project, client, or event and add notes as you go. Magic Fields fill in missing details automatically.

民用客户关系管理

Creatio CRM: Client management sits inside a full customer relationship management data model. Accounts, contacts, and order management records all connect. It is deeper, but you set up more before it feels useful.

Creatio CRM 客户管理

2. 销售渠道

民间: A Kanban board tracks deals through simple stages. Drag a card, change the stage, done. It is enough for closing winning deals in a small book of business.

民用客户关系管理

Creatio CRM: Sales Creatio is an end-to-end platform built to accelerate sales processes of any complexity. Forecasting, quotas, and multi-step approvals come standard.

Creatio CRM 销售自动化

3. Lead Tracking and AI

民间: Each lead gets a record, a status, and reminders you set yourself. AI shows up in data enrichment rather than scoring or routing.

民用客户关系管理

Creatio CRM: AI agents run account research and lead conversion without a human clicking through. Dashboards turn that activity into revenue forecasts.

Creatio CRM AI

4. 电子邮件自动化和营销活动

民间: Collaborative mail merge sends personalized bulk email from saved templates. Outreach is mostly email, with little support for other channels.

民用客户关系管理

Creatio CRM: Marketing Creatio is an omnichannel marketing platform for tracking leads, prospects, and customers. You can orchestrate a full customer journey across marketing campaigns instead of one-off sends.

Creatio CRM 营销应用程序

5. Workflow Automation and No Code Tools

民间: Company records tie people to the companies they work for. Automation stops at reminders, syncing, and mail merge. There is no 应用构建器.

民用客户关系管理

Creatio CRM: This is the defining part of the product. Non-technical staff build applications with a drag-and-drop visual designer, and the platform ships industry workflows for 20 verticals.

Creatio CRM 无代码设计

💡 专业提示: If nobody on your team wants to map a business process, the automation power in Creatio will sit unused. Match the tool to the appetite, not the wish list.

6. Partnerships and Customer Service

民间: Partnership tracking is a first-class use case here. Agencies, fundraisers, and community managers use the same groups to keep real relationships warm.

民间资源管理

Creatio CRM: Service applications cover a full ticket lifecycle with AI-assisted resolution. Support teams get queues, SLAs, and case history in one place.

Creatio CRM 服务应用程序

7. 集成

民间: The Chrome extension pulls people from LinkedIn as you 浏览. Gmail and Outlook sync brings email history in without an import file.

民用 LinkedIn 扩展

Creatio CRM: A marketplace of more than 700 connectors links the platform to your wider business environment. Custom integrations get built with no code as well.

Creatio CRM 的实用集成

8. Reporting and Visibility

民间: Pipeline views show what is open and what is stalled. G2 reviews flag the lack of advanced reporting views as the main limit.

民间资源管理

Creatio CRM: Studio Creatio backs customizable dashboards and AI-powered insights for data-driven decisions. Generating a report on any object takes a few clicks.

Creatio CRM Studio Of Creatio

9. Learning Curve and Resources

民间: Most people are productive on day one. Social selling habits transfer straight over, since the app mirrors how you already work.

民间社交销售

Creatio CRM: Expect a training period. Creatio products come with podcasts, videos, and academy courses, and the Creatio team supports partner-led rollouts.

Creatio CRM播客和视频

10. 定价与成本

Here are both price lists side by side.

层级民间Creatio CRM
入口Standard: $17.5/member/month增长:每用户每月 25 美元
Premium: $35/member/month企业版:55 美元/用户/月
顶部Custom: $70/member/month无限流量:每用户每月 85 美元

民间: The entry plan costs $7.5 less per seat than Creatio’s. For a five-person team that is a meaningful yearly gap. You are paying for contact management, not an automation engine.

Creatio CRM: Every tier costs more, and the top plan runs $85 per user. The trade is process automation and unlimited customization that Folk does not attempt.

不同场景

如果您需要……选择为什么
预算紧张民间$7.5 cheaper per seat
快速设置民间Live in one afternoon
Fundraising or event follow-up民间Built for temporary use cases
Process automationCreatio CRM原生 BPM 引擎
Marketing campaigns at scaleCreatio CRMOmnichannel campaign tools
庞大的销售团队Creatio CRMHandles complex sales processes

💰 您的预算

Folk costs less at every tier. Creatio asks for more per user, and the value only lands if you actually automate something.

🔌 您的技术栈

Folk plugs into Gmail, Outlook, and your browser. Creatio connects to bigger systems through marketplace add ons and custom builds.

📝你的工作方式

If you think in lists and notes, Folk fits. If you think in stages, rules, and approvals, Creatio fits.

🎓您的经验水平

Folk suits anyone who has never touched a CRM. Creatio rewards a user who has run software rollouts before.

🆓 免费试用和演示

Both give you 14 days. Load 50 real contacts into each and watch which one you keep opening.

🛟 支持选项

Folk leans on docs and email support. Creatio adds partner networks, academy training, and local presence in six offices.

切换指南

Already on one of these? Here is what changes.

🔄 Switching from Folk to Creatio CRM?

✅ 你将获得:

  • A business process management engine for real automation
  • Automatic logging of meetings and phone calls
  • Dashboards, forecasts, and account management depth

❌ 你会失去什么:

  • The spreadsheet-style simplicity
  • The Chrome extension for LinkedIn
  • Self-serve signup with no sales call

📋 如何切换:

  1. Export your Folk groups and contacts to CSV
  2. Book a Creatio demo and pick a plan
  3. Map your fields, import, then build one process first
🔄 Switching from Creatio CRM to Folk?

✅ 你将获得:

  • A cheaper seat and a much shorter setup
  • Magic Fields that clean messy contact data
  • An interface your whole team will actually open

❌ 你会失去什么:

  • Workflow automation and custom app building
  • Advanced analytics and revenue forecasting
  • Service ticketing and industry templates

📋 如何切换:

  1. Export accounts, contacts, and open deals from Creatio
  2. Start the 14-day Folk trial and connect Gmail
  3. Import the file, then split contacts into groups

我们的评测没有涵盖的内容

This comparison focused on individuals, agencies, and small teams. We did not test Creatio’s banking or manufacturing industry packages, and we did not run a multi-department rollout. Custom pricing negotiations and API-level work sit outside our scope. If you manage 200 seats, your priorities will look different from ours.

最终判决

类别优胜者
💰 定价民间
👥 联系人管理民间
👶 易用性民间
⚡ 设置速度民间
🔁 Workflow AutomationCreatio CRM
📊 报道Creatio CRM
🔌 集成Creatio CRM
🏆 总冠军民间

🏆 WINNER: FOLK

Folk wins 4 of 7 categories.

最适合: contact management, partnerships, fundraising, agency client work

Folk and Creatio CRM are not really competing for the same buyer.

Folk helps a small team build genuine connections and close winning deals without ceremony.

Creatio CRM automates a whole company and enhances customer and employee experiences along the way.

Creatio is the stronger product if your bottleneck is process, not memory. Its pricing and complexity only pay off once several teams share the platform.

For most readers of this comparison, Folk is the safer purchase. It is cheaper, faster to adopt, and honest about what it does not do.

与更多民间人士相比

Here is how Folk holds up against other tools in the same category:

Folk vs HubSpot

民间获胜理由: lower entry price, faster onboarding, cleaner contact grouping

HubSpot 在以下方面胜出: a free tier, marketing automation depth, native reporting

民间与 管道驱动

民间获胜理由: non-sales use cases, LinkedIn capture, flexible group views

Pipedrive 获胜: deal forecasting, call logging, sales activity goals

民间与星期一客户关系管理

民间获胜理由: relationship-first design, email history sync, lighter admin load

周一 CRM 胜出: project boards, workload views, automation recipes

民间与 胶囊 客户关系管理

民间获胜理由: AI data enrichment, modern interface, team mail merge

Capsule CRM 的优势在于: a free plan, task management, cheaper top tier

Creatio CRM 的更多比较

Creatio competes in a heavier weight class. Here is the short version:

Creatio CRM 与 Salesforce

Creatio CRM 胜出的原因: no code build speed, lower total cost of ownership, bundled BPM engine

Salesforce 的优势在于: partner supply, third-party app volume, hiring pool of certified admins

Creatio CRM 与 HubSpot 的比较

Creatio CRM 胜出的原因: process depth, industry templates, customization limits

HubSpot 在以下方面胜出: content marketing tools, self-serve pricing, gentler learning curve

Creatio CRM 与 Freshsales CRM 的比较

Creatio CRM 胜出的原因: workflow design, cross-department reach, AI agent coverage

Freshsales CRM 的优势在于: price per seat, built-in phone, quicker time to first deal

This video walks through several of those alternatives in more detail.

我的五大CRM软件推荐 | 小型企业免费CRM与付费CRM对比

常见问题解答

什么是民间CRM?

It is a lightweight customer relationship management app for organizing contacts, tracking deals, and sending outreach. The interface works like a shared spreadsheet, so new users get going quickly.

民间有多少钱?

Plans run $17.5, $35, and $70 per member each month. A 14-day free trial lets you test everything first, and signup is self-serve.

人脉资源是好的客户关系管理系统吗?

Yes, for small teams and relationship work. It is weaker for large sales teams, since reporting stays basic and meetings are not logged automatically.

Creatio是做什么用的?

Teams use it to automate workflows and manage sales, marketing, and service in one place. The platform also lets staff build business apps without coding.

谁在使用creatio?

Mid-sized and large organizations across 100 countries. Named customers include AMD, Bayer, Kraft Heinz, and Visteon, spanning banking, manufacturing, and other regulated industries.

Fahim Joharder,创始人

Fahim Joharder,创始人

测试过 900 多款人工智能工具。月活跃读者超过 25 万。

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