⚡ Краткий вывод:
- Цены: Понедельник CRM starts at $9/user/month. Agile CRM starts at $8.99 and keeps a free plan.
- Лучше всего подходит для: Monday CRM for managing projects and deals together. Agile CRM for marketing automation on a budget.
- Ключевое отличие: Monday CRM adds work management tools like Gantt charts. Agile CRM adds email marketing and a helpdesk.
- Наш выбор: Monday CRM, rated 4.2 against 2.8 for Agile CRM in our software database.
Two CRM tools. Two completely different starting points.
Monday CRM grew out of project management software.
Agile CRM grew out of marketing automation for small businesses.
That history shapes everything about how each one works.
Here is how they compare on price, features, and support.
Обзор
This Monday CRM vs Agile CRM comparison covers pricing, key features, and ease of use.
Наш писатель spent hands-on time with Agile CRM directly.
Notes on Monday CRM come from documentation, the knowledge base, and public reviews.
Every price below matches our verified figures for each platform.
By the end, you will know which CRM system fits your team.
Что такое Monday CRM?
Monday CRM is a customer relationship management tool built on the Monday.com work platform.
It turns flexible boards into sales pipelines your sales team can actually read.
The same engine powers project management for teams outside sales.
You get contact management, workflow automation, and custom dashboards in one place.
Monday.com serves over 152,000 customers across more than 200 countries.
Here is a walkthrough of the platform’s feature set in action.
🏆 Победитель: Monday CRM
Sales pipelines and work management tools in one platform. Kanban, Gantt, and calendar views come standard. Best for teams managing deals and projects side by side.
Цены на CRM в понедельник
Here is what Monday CRM costs. All paid plans are billed per user.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Базовый | 9 долларов США/пользователь/месяц | Малый бизнес teams starting with contact management |
| Стандарт | 12 долларов США/пользователь/месяц | Teams that need guest access and automation features |
| Про | 19 долларов США/пользователь/месяц | Sales teams wanting time tracking and advanced отчетность |
Pricing verified August 2026.
Бесплатная пробная версия: Yes. You can test paid features before billing starts, and no card is needed to open an account.
Гарантия возврата денег: No blanket refund promise is advertised. Annual payment carries a discount over monthly billing.
📌 Примечание: Monday.com also publishes a limited free version capped at two team members and three boards. An enterprise plan with custom pricing sits above the tiers listed here.
⚠️ Предупреждение: Some published figures quote Monday.com as monthly totals for three seats, such as $36 for the basic plan. Our table uses the verified per user prices above. Prices have also risen over the last few years, and the pricing structure confuses plenty of buyers.
Основные преимущества Monday CRM
Here is what makes Monday CRM worth a look:
- Несколько вариантов отображения проекта: Kanban board, Gantt chart view, timeline, and calendar layouts. Switching between them takes just a few clicks.
- Автоматизация рабочих процессов: A straightforward automation builder creates custom rules without code. Recurring processes run on their own.
- Пользовательские панели мониторинга: Pull all the data from several boards into one visual summary. Managers see project progress at a glance.
- Интеграция со сторонними сервисами: Connects with over 50 apps, including Slack, Google Calendar, and Microsoft Teams.
- Инструменты для совместной работы: Comment on tasks, handle file sharing, and discuss work inside the conversation panel. Everyone stays on the same page.
- Учебные материалы: A knowledge base with hundreds of video tutorials backs up the 24/7 live chat support.
- Мобильный доступ: A mobile app keeps managing tasks possible away from your desk. Rigorous безопасность measures protect account data.
Что заметила наша команда
Our writers have not logged extended hands-on time inside Monday CRM yet.
Note: The points above come from Monday.com documentation, the official knowledge base, and public user reviews. G2 reviews frequently praise the clean interface and the speed of creating boards from scratch.
Понедельник: Плюсы и минусы CRM
✅ Плюсы
- Kanban, Gantt, timeline, and calendar views in one tool
- Straightforward automation builder that new users can learn quickly
- Custom dashboards pull project progress from several boards
- Integrates with over 50 apps including Slack and Google Calendar
- 24/7 live chat support plus hundreds of video tutorials
❌ Минусы
- Pricing structure is complex and hard to compare
- Free version allows only two team members and three boards
- Extensive customization options can overwhelm new users
- Time tracking is locked behind Monday’s Pro plan
Что такое Agile CRM?
Agile CRM is an all in one CRM for sales, marketing, and customer service.
It targets small and medium businesses that want one system instead of three.
The company has run the product since 2013, with offices in Индия и Филиппины.
Over 15,000 customers use the cloud based platform, and G2 Crowd has named it a leader.
Agile CRM offers a free plan for up to 10 users.
This walkthrough shows how the sales and marketing side fits together.
Runner Up: Agile CRM
Sales, marketing, and helpdesk tools bundled at a low price. The free plan covers up to 10 users. Best for small teams that need email marketing inside their CRM.
Ценообразование Agile CRM
Agile CRM keeps four tiers. Paid pricing is charged per user each month.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатно | Бесплатно | Up to 10 users testing contact management |
| Стартер | $8.99 | Small businesses adding email marketing |
| Обычный | $29.99 | Growing marketing teams needing automation |
| Предприятие | $47.99 | Larger sales teams wanting advanced reporting |
Pricing verified August 2026.
Бесплатная пробная версия: The free version acts as the trial. It covers 10 users with no setup fee and no card required.
Гарантия возврата денег: No public refund window is advertised. Start on the free tier before you commit money to a longer term.
📌 Примечание: Entry level paid pricing typically lands between $8.99 and $9.99 per user per month in 2026. The starter plan already bundles contact management, deals, and email campaigns, which is why the price point draws small businesses.
⚠️ Предупреждение: Recent user reviews describe email delivery rates falling sharply and bug fixes taking up to two weeks. Some customers say the system went unusable for them. Check billing terms and test the free plan before paying for a year.
Основные преимущества гибкой CRM-системы
Here is where Agile CRM earns its place:
- One interface for three jobs: Sales, marketing, and service share the same customer data. That cuts the silos between departments.
- Автоматизация маркетинга: A drag and drop builder creates campaigns, landing pages, and follow-up sequences.
- Повышение эффективности продаж: A visual sales pipeline tracks deals, lead scoring, and sales forecasting for the whole sales process.
- Web engagement tracking: Tools gauge web engagement and trigger automated email marketing based on behaviour.
- Helpdesk built in: Automated ticketing handles customer queries without a separate service tool.
- Telephony and scheduling: Built-in calling sits beside booking links that sync with Google Calendar or Outlook.
- Sales gamification: Leaderboards and badges create friendly competition between each team member.
Что заметила наша команда
Our writer signed up for Agile CRM and worked through setup, contacts, and campaigns. Here is what stood out from that hands-on time:
The same session is captured on video below.
Преимущества и недостатки гибкой CRM-системы
✅ Плюсы
- Free plan covers up to 10 users with fast setup
- Drag and drop builder for campaigns and landing pages
- Email marketing, helpdesk, and sales tools under one login
- Built-in telephony and gamification for the sales team
❌ Минусы
- Reporting tools are poorly configured and hard to read
- Users report email delivery rates dropping without a fix
- Custom fields and data mapping fall short for larger businesses
- Support answers vary, and bug fixes can take two weeks
- Email template building tool is inflexible
Сравнение характеристик
Ready for a closer look at Monday CRM vs Agile CRM? We compare ten key features, then finish with cost.
| Особенность | Понедельник CRM | Гибкая CRM |
|---|---|---|
| Начальная цена | 9 долларов США/пользователь/месяц | 8,99 долл. США/пользователь/месяц |
| Бесплатный план | ✅ (2 места) | ✅ (10 users) |
| Канбан-доска и диаграммы Ганта | ✅ | ❌ |
| Автоматизация маркетинга | ❌ | ✅ |
| Built-in Helpdesk | ❌ | ✅ |
| Автоматизация рабочих процессов | ✅ | ✅ |
| Настраиваемые панели мониторинга | ✅ | Ограниченный |
| Учет рабочего времени | ✅ (Профессиональный тариф) | ❌ |
| Интеграция со сторонними сервисами | Более 50 приложений | Email, social, telephony |
| Лучше всего подходит для | Managing projects and deals | Budget marketing automation |
1. Управление контактами
CRM в понедельник: Contacts live on boards you shape yourself. You define columns, add custom fields, and group records however your sales process works. Every change lands in the activity log.
Гибкая CRM: Contact management gives a 360-degree view of each customer. Calls, emails, and web activity attach to the record automatically. The layout is fixed rather than board-based.
2. Sales Pipeline and Deal Tracking
CRM в понедельник: Pipelines are boards with stages as columns. Drag a deal forward and automations fire behind it. Task dependencies let you link follow-up work to a deal stage.
Гибкая CRM: Deals move through a visual sales pipeline with milestones and deal values. Sales forecasting is built in. There is less freedom to redesign the view.
3. Автоматизация продаж
CRM в понедельник: The automation builder reads like plain English. Pick a trigger, pick an action, done. Assignments, reminders, and status changes run without anyone touching them.
Higher tiers unlock deeper rules for repeatable workflows.
Гибкая CRM: Sales automation covers follow-ups, lead scoring, and data entry. The drag and drop editor builds multi-step sequences. Automation features reach further into marketing than Monday CRM does.
4. Work Management and Company Records
CRM в понедельник: This is the real separator. The same account runs work management for human resources, event planning, and software development. One tool covers deals and projects.
Гибкая CRM: Companies get their own records linked to contacts and deals. Project tracking exists, but it stays basic next to real project management platforms.
5. Kanban Board, Gantt Charts and Project Timelines
CRM в понедельник: A kanban board, Gantt chart view, timeline, and calendar all read from the same records. Project timelines update as work moves.
The Gantt view is where dependencies and deadlines become obvious.
Гибкая CRM: No kanban board or Gantt charts here. Work shows up as task lists and calendar entries. Teams that plan by timeline will feel the gap.
⚠️ Предупреждение: If Gantt charts are a hard requirement, this single row decides the comparison for you.
6. Custom Dashboards and Advanced Reporting
CRM в понедельник: Custom dashboards pull widgets from several boards into one screen. Managers watch project progress and deal value together. Advanced reporting widgets arrive on higher tiers.
Гибкая CRM: Reports and analytics cover campaign results, call activity, and revenue generated. Reviewers call the reporting tools awkward and poorly configured, which is a fair warning.
7. Resource Management and File Sharing
CRM в понедельник: Workload views show who is buried and who is free. File sharing sits on each item, and storage space grows with the plan you pick.
Гибкая CRM: Attachments live on contact and deal records. There is no workload or capacity view, so resourcing decisions happen outside the CRM software.
8. Email Marketing and Customer Engagement
CRM в понедельник: Email sync and templates cover one-to-one selling. Full campaign sending is not the job this tool was built for.
Гибкая CRM: Marketing teams get campaigns, A/B testing, personalisation, and landing pages. Multi-channel reach spans email, social, and mobile.
Engagement scoring then feeds those campaigns back into the sales pipeline.
9. Customer Support and Helpdesk Tools
CRM в понедельник: There is no ticketing desk inside the product. For its own users, though, customer support runs 24/7 on live chat, backed by a community forum and video tutorials. Premium support sits on the top tier.
Гибкая CRM: A helpdesk with automated ticketing handles customer queries in house. Its own support record is mixed, with reviewers reporting different answers from different agents.
10. Third Party Integrations
CRM в понедельник: Over 50 third party integrations cover Slack, Microsoft Teams, Google Calendar, and Google Sheets. The integrations centre installs most of them in a couple of steps.
A newer connector also opens board data to Искусственные интеллекты-помощники.
Гибкая CRM: Integration with third-party software covers mail, telephony, and social channels. Leads can book meetings straight onto your calendar, syncing with Google Calendar or Outlook.
11. Ценообразование и стоимость
Here are the paid plans side by side.
| Уровень | Понедельник CRM | Гибкая CRM |
|---|---|---|
| Бесплатно | Ограниченная бесплатная версия | Free (10 users) |
| Вход | Basic: $9/user/month | Starter: $8.99 |
| Середина | Standard: $12/user/month | Regular: $29.99 |
| Вершина | Pro: $19/user/month | Enterprise: $47.99 |
CRM в понедельник: The ladder climbs gently, from $9 to $19 per user. Monday’s Pro plan adds time tracking and deeper dashboards. Watch the seat minimums, because they shape the real bill.
Гибкая CRM: The starter tier undercuts everyone at $8.99, and the free plan holds 10 seats. The jump to $29.99 is steep, so the middle tier is where the great price argument fades.
💡 Полезный совет: Neither vendor charges a setup fee. Run both free tiers on one real project before you pay for anything.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| A free tool for 10 people | Гибкая CRM | Free plan holds 10 users |
| Gantt charts and timelines | Понедельник CRM | Agile CRM has neither |
| Email campaigns inside the CRM | Гибкая CRM | Встроенная автоматизация маркетинга |
| Projects and deals in one place | Понедельник CRM | Full work management included |
| A helpdesk for customer queries | Гибкая CRM | Ticketing comes standard |
| Dependable support | Понедельник CRM | 24/7 live chat, 4.2 rating |
💰 Ваш бюджет
Agile CRM wins at the very bottom, with a free tier for 10 seats and a starter plan at $8.99. Its enterprise plan at $47.99 costs more than double Monday CRM’s top listed tier.
🔌 Ваш технологический стек
Monday CRM plugs into more than 50 apps, Google Sheets and Slack included. Agile CRM keeps the sales marketing handoff inside one login and tracks visitors on your website.
📝 Your Way of Working
Pick Monday CRM if task management and deal tracking happen in the same week. Pick Agile CRM if your sales process is linear and fed mostly by email marketing.
👥 Your Team Type
Software teams, a research team, or a marketing group can all reuse Monday CRM boards. Agile CRM stays pointed at sales and marketing work only.
🎓 Ваш уровень опыта
Deep customization gives Monday CRM a steep learning curve at first. Reviewers still describe the interface as incredibly intuitive once boards click, and customizable templates shorten setup.
🆓 Бесплатные пробные версии и демо-версии
Both tools let you start without paying. Load real records, invite one team member, and test the advanced features you actually plan to use.
🛟 Варианты поддержки
Monday CRM answers on live chat around the clock, with a community forum and video tutorials behind it. Agile CRM support draws mixed reports, which matters if your employees need fast fixes.
Руководство по переключению
Already on one of these? Here is what changes when you move.
🔄 Switching from Monday CRM to Agile CRM?
✅ Что вы получите:
- A free tier that covers 10 people instead of two
- Email campaigns, landing pages, and lead scoring in the same tool
- A helpdesk and built-in calling for customer queries
❌ Что вы потеряете:
- Kanban, Gantt, and calendar views of project timelines
- Board collaboration features and generous file storage
- Custom dashboards that combine several boards
📋 Как переключиться:
- Export boards and contacts from Monday CRM as CSV files
- Open the free Agile CRM account and map your custom fields
- Import contacts and deals, then rebuild automations by hand
🔄 Switching from Agile CRM to Monday CRM?
✅ Что вы получите:
- Real project management alongside your sales pipeline
- Custom dashboards, workload views, and reliable reporting
- 24/7 live chat support and a much larger knowledge base
❌ Что вы потеряете:
- Built-in email marketing and landing page building
- The helpdesk ticketing queue and telephony
- A free plan large enough for 10 people
📋 Как переключиться:
- Export contacts, companies, and deals from Agile CRM
- Start a Monday CRM trial and pick a pipeline template
- Import your CSV files, then connect Gmail and Google Calendar
Что не было рассмотрено в нашем обзоре
This comparison looked at малый бизнес and mid-market use. We did not test in person onboarding, custom API builds, or how either tool behaves with tens of thousands of contacts. Enterprise contracts and volume discounts sit outside our figures. If you run a large support desk, your priorities will differ from the ones weighed here.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Гибкая CRM |
| 🚀 Основные функции CRM | Понедельник CRM |
| 📊 Reporting and Dashboards | Понедельник CRM |
| 📧 Email-маркетинг | Гибкая CRM |
| 👶 Простота использования | Понедельник CRM |
| 🔌 Интеграции | Понедельник CRM |
| 🛟 Служба поддержки клиентов | Понедельник CRM |
| 🏆 Общий победитель | Понедельник CRM |
🏆 ПОБЕДИТЕЛЬ: MONDAY CRM
Monday CRM wins 5 of 7 categories.
Лучше всего подходит для: managing projects and pipelines together, teams that need Gantt charts, and buyers who want support that answers.
These two products chase different buyers. Monday CRM sells flexibility, and its standout features are the views, dashboards, and automations borrowed from work management.
Agile CRM sells breadth at a low price. Marketing automation, a helpdesk, and telephony for under ten dollars a seat is a real offer, and no rival matches it that cheaply.
The catch is reliability. Reported deliverability problems and slow fixes are why its rating sits at 2.8 against 4.2 for Monday CRM.
No tool here has all the features every team wants. If you need email campaigns on a tiny budget, Agile CRM earns the test. For everyone else, Monday CRM is the safer buy.
Сравнение показателей CRM за понедельник.
Here is how Monday CRM lands against other project management platforms and CRM rivals:
В понедельник CRM против HubSpot
В понедельник CRM-системы добились успеха в следующих областях: board-level customization, Gantt and timeline views, lower cost at the entry tier
HubSpot побеждает по следующим показателям: unlimited free seats, far deeper email marketing, a bigger reporting library
Понедельник CRM против Пайпдрайв
В понедельник CRM-системы добились успеха в следующих областях: work beyond sales, seven ways to view the same records, dashboard building
Pipedrive побеждает в следующих условиях: tighter sales-only focus, faster pipeline setup, sharper activity reminders
Понедельник CRM против ClickUp
В понедельник CRM-системы добились успеха в следующих областях: a tidier interface, a simpler automation builder, quicker support replies
ClickUp побеждает по следующим показателям: cheaper paid tiers, built-in docs and whiteboards, deeper task hierarchy
Понедельник CRM против Salesforce
В понедельник CRM-системы добились успеха в следующих областях: setup you finish in a day, cost per seat, no admin needed to change fields
Salesforce побеждает по следующим параметрам: enterprise depth, a huge app marketplace, mature forecasting and territory tools
Сравнение Agile CRM
Agile CRM competes with a crowded field of sales and marketing tools:
Гибкие CRM-системы выигрывают по следующим параметрам: a much lower paid price, telephony included, everything bundled at the starter tier
HubSpot побеждает по следующим показателям: stronger email delivery, cleaner analytics, a far larger integration list
Гибкая CRM против ActiveCampaign
Гибкие CRM-системы выигрывают по следующим параметрам: a bundled helpdesk, sales gamification, a free tier for 10 seats
ActiveCampaign побеждает по следующим показателям: deliverability rates, automation depth, a flexible email template editor
Гибкие CRM-системы выигрывают по следующим параметрам: entry price, no mandatory onboarding cost, a usable free plan
Кип побеждает по следующим пунктам: invoicing and payments, guided onboarding, steadier day-to-day reliability
Agile CRM против Freshsales CRM
Гибкие CRM-системы выигрывают по следующим параметрам: broader marketing tools, cheaper paid seats, more free users
CRM-система Freshsales выигрывает по следующим параметрам: AI lead scoring, a stronger mobile app, more consistent support
Часто задаваемые вопросы
Можно ли назвать понедельник платформой CRM?
Yes. Monday CRM is a full customer relationship management product built on Monday.com boards. It handles contacts, pipelines, and automations, plus the project work most rivals leave out.
Можно ли бесплатно пользоваться сайтом Monday.com?
There is a free version, but it caps you at two team members and three boards. Paid plans begin at $9 per user each month.
Действительно ли Agile CRM бесплатна?
Yes, for up to 10 users. That tier covers contacts, deals, and basic campaigns. Paid plans start at $8.99 and add automation, reporting, and integrations.
Сколько обычно стоит CRM-система?
Entry level CRM software usually runs $9 to $30 per seat monthly. Agile CRM starts at $8.99 and Monday CRM at $9, so both sit at the cheap end.
Какая CRM-платформа занимает первое место?
Salesforce holds the biggest market share worldwide. Among small businesses, Monday CRM and HubSpot get picked far more often, because setup is faster and the cost is lower.
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