⚡ 간단 평가:
- 가격: RemotePC starts at $22.12/year per computer. GoTo Resolve starts at $23.75/month per agent.
- 다음과 같은 경우에 가장 적합합니다: RemotePC suits individual users and 소규모 사업체. GoTo Resolve suits an IT support team that needs an all in one suite.
- 주요 차이점: RemotePC is a focused remote desktop tool. GoTo Resolve adds ticketing, endpoint protection, and proactive support.
- 저희가 선택한 제품: GoTo Resolve for IT teams that want remote support, ticketing, and security in one platform.
Choosing between RemotePC and GoTo Resolve comes down to one 질문.
간단한 게 필요하세요? 원격 접속 or a full IT support platform?
RemotePC is a focused remote desktop tool for individual users and small businesses.
GoTo Resolve, now known as LogMeIn Resolve, is an all in one IT management suite.
Both let you control remote computers from anywhere.
But they solve different problems for different kinds of users.
개요
This RemotePC vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
We also break down who each remote access tool works best for.
저희 자료 출처에는 공개된 사양서, 문서 및 사용자 리뷰가 포함됩니다.
By the end, you will know which solution fits your 사업.
The two products sit at opposite ends of the remote software market. RemotePC keeps things lean: you install an agent, connect over a secure connection, and get to work. There is no ticket queue and no agent licensing math, which is exactly why individual consumers and small teams like it.
GoTo Resolve takes the opposite approach. It wraps remote support inside a wider IT platform with conversational ticketing, endpoint protection, and proactive support 오토메이션. A support team that handles tickets all day will feel the difference, while a solo user may find the extra features more than they need. Keep that gap in mind as we walk through each area below.
GoToResolve란 무엇인가요?
GoTo Resolve is an all in one IT management suite for modern support teams.
It is now sold under the name LogMeIn Resolve after a recent rebrand.
The platform combines remote support, ticketing, and 엔드포인트 관리 in one place, with support capabilities that enable your office team to act fast.
Your support team can start a remote session, fix issues, and close tickets without switching tools. It offers excellent remote control over remote machines, and these great features extend to mobile.
It works across Windows, 스코틀랜드 사람안드로이드 및 iOS 기기.
Here is a short video walkthrough of the platform.
🏆 Winner: GoTo Resolve
GoTo Resolve gives an IT support team remote access, ticketing, and security in one app. The free plan covers up to three agents.
GoTo Resolve 가격 책정
Here is what GoTo Resolve costs in 2026. Plans are billed annually per agent.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기동기 | $23.75/month | Small teams trying remote support |
| 성장 | $44.75/month | Growing teams that need more agents |
| 고급의 | $63.75/month | Teams adding endpoint protection |
| 완벽한 | 월 75달러 | Full IT management with automation |
Pricing verified June 2026.
무료 체험: Yes. A 14-day free trial is available with no credit card required.
무료 플랜: A limited free package supports up to three agents, three 기기, and three remote-control sessions per month.
📌 메모: You can add more agents and devices for an extra fee at the billing stage. Business plans cost more as you unlock extra features, but this helps you scale as your organization grows and serve more customers.
⚠️ 경고: Some users report GoTo Resolve can be pricey next to simpler tools. Map your agent count before you buy.
Key Benefits of GoTo Resolve
Here is what makes GoTo Resolve worth considering:
- All in One Suite: Remote support, ticketing, and endpoint management live in one platform. Your support team stops juggling separate apps.
- Conversational Ticketing: Employees create tickets inside Microsoft Teams and Slack. This makes it easy to receive requests and triage problems.
- 제로 트러스트 보안: The platform uses a zero-trust model with personal signature keys, so multiple users can securely access endpoints. These security features pair well with two factor authentication for secure access.
- Endpoint Protection: Built-in antivirus and 패치 관리 help you fix issues quicker. Self-healing alerts can resolve some problems on their own.
- Proactive Support: AI Insights detect system anomalies before they become tickets. The GoPilot 어시스턴트 offers real-time troubleshooting advice.
- 유연한 설정: Browser-based remote access covers the essential remote access features with no download. Technicians can run a remote session straight from a web tab, much like GoTo Assist did before it.
우리 팀이 발견한 점
우리의 작가 signed up for GoTo Resolve and spent several days exploring the platform. Here is what stood out from that hands-on time:
GoTo Resolve Pros & Cons
✅ 장점
- Combines remote support, ticketing, and endpoint management in one suite
- Conversational ticketing works inside Microsoft Teams and Slack
- Zero-trust security model with personal signature keys
- Free plan supports up to three agents and a 14-day trial needs no card
❌ 단점
- Pricing runs higher than simple remote desktop tools
- Some users report links resolving to the EU and pages not loading
- The full feature set is more than many individual users need
RemotePC란 무엇인가요?
RemotePC is a remote desktop software made by IDrive Inc.
It lets you control your computer from anywhere over a secure connection, giving you more control over a person’s computer when you step in to help.
You install an agent on the host PC and connect from any client device.
The tool serves individual consumers, small businesses, and large enterprises, so its feature rich design fits varying needs.
It supports multiple operating systems, with multiple OS support spanning Windows, macOS, and Linux machines.
Watch this short RemotePC review before we dig into the details.
원격PC
RemotePC is an affordable service for remotely accessing one computer or many. It prices by the number of computers, not users.
RemotePC 가격
Here is what RemotePC costs in 2026. Pricing is based on the number of computers you access.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 소비자 | 연간 22.12달러 | One user and one device |
| 소호 | 연간 74.62달러 | Unlimited users, up to 10 devices |
| 팀 | 연간 224.62달러 | Unlimited users, up to 50 devices |
| 기업 | 연간 449.62달러 | Unlimited users, up to 100 devices |
Pricing verified June 2026.
무료 체험: Yes. RemotePC offers a seven day free trial across its various plans with no payment details required.
Licensing: All plans include unlimited user licenses. You only pay for the number of computers you want to reach. The SOHO plan and Team plan scale these business plans up as your device count grows.
📌 메모: Every plan includes core remote access features like always-on connections and file transfer. This keeps it cost-effective for teams sharing devices.
⚠️ 경고: Plans are capped by device count. A growing organization can outgrow the SOHO tier and need to jump to Team.
RemotePC의 주요 이점
Here is what makes RemotePC worth considering:
- Affordable Service: The consumer plan is one of the lowest cost options for remote access. It is a low cost option for personal use.
- Web Access: A unique web version lets you control remote devices without a download. You connect using an access ID and password.
- 강력한 암호화: RemotePC uses TLS v1.2 with AES-256 encryption to protect sensitive data. Two factor authentication adds a second login step.
- Online Backup: The company’s online storage service includes endpoint cloud backup. This pairs well with its remote desktop tools.
- 협업 도구: Sessions include 텍스트 chat, screen sharing, whiteboarding, and sticky notes. RemotePC 회의 adds built-in video conferencing, and you can transfer files between machines in seconds.
- 멀티 모니터 지원: You get full multi monitor support and can view all available screens at once. A Performance Viewer streams at up to 60 fps, and remote sound carries through to your device.
우리 팀이 발견한 점
Our writer set up RemotePC on a Windows machine and connected from a second device. Here is what stood out during that session:
RemotePC의 장점 및 단점
✅ 장점
- Affordable, with plans priced by computer rather than by user
- Web version controls devices without installing software
- Strong AES-256 encryption with two factor authentication and a personal key
- Built-in online backup, multi-monitor support, and a simple interface
❌ 단점
- Users may see connection drops, freezes, or slow performance
- No built-in ticketing or conversational support workflow
- Lacks the endpoint protection and automation of a full IT suite
기능 비교
Ready to dive into a detailed comparison of RemotePC vs GoTo Resolve? We will walk through nine key features so you can match each tool to your needs.
The table below sums up the headline differences. The pattern is consistent: GoTo Resolve adds platform features like ticketing and endpoint protection, while RemotePC matches it on the core remote desktop basics for far less money. Read the section that matters most to your workflow, then check the bottom line under each one for a quick call.
| 특징 | 해결하려면 이동하세요 | 원격PC |
|---|---|---|
| 시작 가격 | $23.75/month | 연간 22.12달러 |
| 무료 플랜 | ✅ Up to 3 agents | ❌ (7일 무료 체험) |
| 티켓팅 시스템 | ✅ | ❌ |
| Conversational Ticketing | ✅ Teams & Slack | ❌ |
| Endpoint Protection | ✅ | ❌ |
| Online Backup | ❌ | ✅ |
| 멀티 모니터 지원 | ✅ | ✅ |
| Web Access (No Install) | ✅ | ✅ |
| Two Factor Authentication | ✅ | ✅ |
| 가장 적합한 대상 | IT 지원팀 | Individual users & SMBs |
Here is a quick look at the GoTo Resolve dashboard before we break down each feature.
1. Remote Access and Support Sessions
GoTo Resolve: Technicians can start a remote support session straight from Microsoft Teams or a web browser. Multiple agents can join one remote session using a nine-digit access code. They can share control to collaborate on a tough support issue.
원격PC: You get unlimited remote access and always-on connections on every plan. RemotePC can provide instant support by sharing a session code, which is handy for attended access. It can also block remote mouse and keyboard input for uninterrupted troubleshooting.
⚖️ Bottom line: GoTo Resolve wins for team support with multi-agent sessions, while RemotePC is the simpler pick for one-on-one attended access.
2. Ticketing and Conversational Support
GoTo Resolve: Conversational ticketing lets employees create support tickets through messaging apps. They can submit, review, and follow up on a request directly inside Microsoft Teams and Slack. The drag-and-drop board makes it easy to triage problems and track progress.
원격PC: RemotePC does not include a built-in ticketing system in its core remote access plans. It focuses on the remote connection itself rather than help desk workflows. For collaboration during a session, it offers chat, whiteboarding, and sticky notes.
⚖️ Bottom line: Only GoTo Resolve offers true conversational ticketing. RemotePC stays focused on the remote connection rather than help desk workflows.
⚠️ 경고: If you need to receive requests and triage problems from one 받은 편지함, RemotePC alone will not cover that workflow.
3. Security and Two Factor Authentication
GoTo Resolve: The platform uses a zero-trust security model that requires users to create personal signature keys. This adds a strong layer on top of standard logins. Two factor authentication helps keep sensitive data and remote devices safe.
원격PC: RemotePC uses TLS v1.2 with AES-256 encryption to protect every secure connection. It requires two factor authentication and gives each computer a unique personal key. You can also blank the remote screen for added privacy.
⚖️ Bottom line: Both bring strong security features and two factor authentication. GoTo Resolve edges ahead with its zero-trust signature keys.
4. Endpoint Protection and Antivirus
GoTo Resolve: Higher tiers add endpoint protection with a built-in antivirus. Proactive IT automation runs patch management and self-healing alerts that resolve detected issues on their own. AI Insights flag system anomalies so your support team can fix issues quicker.
원격PC: RemotePC does not bundle antivirus or patch management. Instead, it pairs remote access with endpoint cloud backup through the IDrive online backup service. That protects files rather than scanning for threats.
⚖️ Bottom line: GoTo Resolve bundles antivirus and patch management, while RemotePC protects files through online backup rather than threat scanning.
5. 모바일 기기 지원
GoTo Resolve: GoTo Resolve offers mobile device management across Windows, Mac, Android, and iOS. Users can grant a technician permission to access a mobile device camera for support. Background device management runs routine maintenance on unattended devices.
원격PC: RemotePC lets you access Android devices and reach work devices from mobile apps. The mobile experience on these mobile devices is built for quick remote control rather than full device management. It covers the basics for working remotely.
⚖️ Bottom line: GoTo Resolve handles full mobile device management, while RemotePC keeps mobile to quick remote control on the go.
6. File Transfer and Remote Printing
GoTo Resolve: File transfer works during a remote support session with no limit on file type or size. This lets a technician push fixes or pull logs without leaving the session. Instant chat and session recording round out the collaboration tools.
원격PC: RemotePC handles file transfers between local and remote desktops with simple drag and drop. It also supports remote printing, so a document on the remote device prints to your local printer. These features make day-to-day remote work smoother.
⚖️ Bottom line: Both move files with ease. RemotePC adds remote printing, while GoTo Resolve folds transfers into a recorded support session.
7. 통합
GoTo Resolve: Powerful integrations connect the suite with Slack and Microsoft Teams for ticket submission and support sessions. This all in one approach centralizes IT management tools in one place. It saves costs and keeps your support team productive.
원격PC: RemotePC leans on its own toolset rather than deep third-party integrations. The standout link is endpoint cloud backup tied to the IDrive online storage service. For most individual users, the built-in tools are enough.
⚖️ Bottom line: GoTo Resolve connects deeply with Slack and Microsoft Teams. RemotePC keeps its links inside the IDrive family of tools.
8. Automation and Patch Management
GoTo Resolve: Remote execution and automated patch management handle routine tasks at scale. Self-healing alerts resolve common issues before a ticket is even created. This proactive support reduces the number of tickets your team handles.
원격PC: RemotePC offers logs and reports plus remote reboot and control. It does not run automated patching or self-healing routines. The focus stays on a reliable tool for direct remote access.
⚖️ Bottom line: GoTo Resolve automates patching and self-healing at scale. RemotePC sticks to manual reboot, control, and reporting.
9. Multi-Monitor Support and Performance
GoTo Resolve: Technicians can view multiple monitors at once during a remote support session. The simple interface keeps the experience smooth for both the agent and the end user. Location tracking helps teams manage a fleet of remote devices.
원격PC: RemotePC supports multiple monitors so you can view every remote screen at once. A Performance Viewer app streams at up to 60 fps and performs well between Windows machines. Some users still report occasional connection drops or slow performance.
⚖️ Bottom line: Both support multiple monitors well. RemotePC pushes raw streaming performance, while GoTo Resolve adds fleet location tracking.
10. 가격 및 비용
요금제를 나란히 비교해 보겠습니다.
| 층 | 해결하려면 이동하세요 | 원격PC |
|---|---|---|
| 무료/체험판 | Free plan, up to 3 agents | 7일 무료 체험 |
| 기입 | Starter $23.75/month | Consumer $22.12/year |
| 중간 | Growth $44.75/month | SOHO $74.62/year |
| 더 높은 | Advanced $63.75/month | Team $224.62/year |
| 맨 위 | Complete $75/month | Enterprise $449.62/year |
GoTo Resolve: Pricing is billed annually per agent and climbs as you add features like endpoint protection and automation. The free package and 14-day trial let you test before you commit. The trade-off is a higher monthly cost than a basic remote desktop tool.
원격PC: Pricing is yearly and based on the number of computers, not users. Even the Enterprise plan with 100 devices costs less per year than a single GoTo Resolve agent over twelve months. That makes RemotePC the clear low cost option.
⚖️ Bottom line: RemotePC is the low cost option by a wide margin. GoTo Resolve costs more but earns it with bundled IT 능력 for a busy support team.
다양한 시나리오
The best solution depends on your setup. Here is a quick look at RemotePC before we match needs to choices.
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| Lowest cost remote access | 원격PC | Yearly pricing per computer |
| Ticketing and help desk | 해결하려면 이동하세요 | Conversational ticketing built in |
| Endpoint protection | 해결하려면 이동하세요 | Antivirus and patching |
| Online backup | 원격PC | IDrive cloud backup included |
| An all in one IT suite | 해결하려면 이동하세요 | Support, tickets, security in one |
💰 예산
RemotePC is the low cost option, with yearly plans for individual consumers and small businesses. GoTo Resolve costs more but bundles far more capability.
🔌 사용 중인 기술 스택
If your team lives in Microsoft Teams, GoTo Resolve fits naturally with conversational ticketing. RemotePC pairs best with the IDrive online storage service.
🛠️ 고객 지원 워크플로
A busy support team that needs to receive requests and triage problems should pick GoTo Resolve. A solo user who just wants remote control should pick RemotePC.
🎓 귀하의 경험 수준
RemotePC has a straightforward setup that new users grasp fast. GoTo Resolve has more advanced features, so it rewards a team willing to learn the platform.
🆓 무료 체험 및 데모
RemotePC gives a seven day free trial with no card. GoTo Resolve offers a 14-day trial plus a free plan for up to three agents.
🛟 지원 옵션
Both offer 24/7 support across phone and chat. GoTo Resolve adds webinars and community resources, while RemotePC keeps support simple and direct.
전환 가이드
이미 이러한 도구 중 하나를 사용하고 계신가요? 전환 시 기대할 수 있는 사항은 다음과 같습니다.
🔄 Switching from GoTo Resolve to RemotePC?
✅ 얻게 될 이점:
- A much lower yearly cost priced by computer
- Built-in online backup through IDrive
- A simpler interface with less to set up
❌ 잃게 될 것:
- Conversational ticketing inside Microsoft Teams
- Endpoint protection and automated patch management
- AI-powered proactive support and self-healing alerts
📋 전환 방법:
- Export your device list and any saved notes from GoTo Resolve
- Create a RemotePC account and pick a plan by device count
- Install the RemotePC agent on each host computer
🔄 Switching from RemotePC to GoTo Resolve?
✅ 얻게 될 이점:
- A ticketing system with conversational ticketing in Teams and Slack
- Endpoint protection, built-in antivirus, and patch management
- Proactive support with AI Insights and a zero-trust security model
❌ 잃게 될 것:
- The very low yearly price tag
- Bundled IDrive online backup
- The simplest possible setup for one device
📋 전환 방법:
- Note your current devices and any RemotePC contacts you support
- Start the GoTo Resolve free plan or 14-day trial
- Add agents, connect Microsoft Teams, and set up your signature key
저희 리뷰에서 다루지 않은 내용
This comparison focused on individual users, small businesses, and small support teams. We did not stress-test large enterprise rollouts or custom quotes for unlimited users at scale. Our notes reflect the June 2026 versions of both tools, so features may shift over time. If you manage hardware for a large organization, your priorities may differ from what we covered here.
We also did not benchmark raw connection speed under heavy load, mobile-only support from tablets, or every regional data center option. GoTo Resolve has deeper automation and integration menus than one review can fully test, and RemotePC ships frequent updates to its desktop app and web client. Treat the pricing here as a snapshot, since both vendors run seasonal promotions and adjust device limits. When you sign up, confirm the current plan details and trial length on the official site before you commit budget.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 원격PC |
| 🎫 티켓 예매 및 지원 | 해결하려면 이동하세요 |
| 🔒 보안 | 묶다 |
| 🛡️ Endpoint Protection | 해결하려면 이동하세요 |
| 👶 사용 편의성 | 원격PC |
| 🤖 자동화 | 해결하려면 이동하세요 |
| 🏆 종합 우승 | 해결하려면 이동하세요 |
🏆 WINNER: GOTO RESOLVE
GoTo Resolve wins four of six categories.
다음과 같은 경우에 가장 적합합니다: IT support teams, businesses using Microsoft Teams, and organizations that want proactive support
RemotePC and GoTo Resolve are two very different products. One is a focused remote access tool. The other is a full IT management platform.
RemotePC is excellent for individual users and small businesses on a budget. It ranks among the best remote desktop software for solo users, delivering secure remote desktop access at a price that is hard to beat.
GoTo Resolve is the better choice if you run a support team. Ticketing, endpoint protection, and automation in one suite help you fix issues quicker.
Our advice is simple. If you mainly need to reach your own machines or help a handful of clients, start with the RemotePC seven day free trial and keep your costs low. If you run a help desk that fields tickets all day and wants security, automation, and reporting under one roof, take the GoTo Resolve free plan for a test drive first. Both let you try before you pay, so there is little risk in seeing which one feels right for your team and your budget over the long run.
For most growing organizations that need more than plain remote control, GoTo Resolve is the stronger pick. Here is one more look at how it tracks software assets.
More of GoTo Resolve Compared
Here is how GoTo Resolve stacks up against other remote support competitors:
GoTo Resolve vs 팀뷰어
GoTo Resolve가 다음 분야에서 승리했습니다: built-in conversational ticketing, a zero-trust security model, and a free plan for up to three agents
TeamViewer가 다음 항목에서 우위를 차지했습니다: a larger device network, faster cross-platform connections, and broader brand recognition with clients
GoTo Resolve vs 애니데스크
GoTo Resolve가 다음 분야에서 승리했습니다: endpoint protection, automated patch management, and Microsoft Teams ticket submission inside one suite
AnyDesk가 다음 항목에서 우위를 점합니다: a lighter desktop app, lower entry pricing, and a snappier feel for quick one-off remote control
GoTo Resolve vs 비욘드트러스트
GoTo Resolve가 다음 분야에서 승리했습니다: simpler setup for small teams, a free tier, and an easier path for new users to join a remote session
BeyondTrust가 다음 항목에서 승리했습니다: deeper privileged access controls, heavier compliance tooling, and a focus on large enterprises
RemotePC와 비교했을 때 더 많은 기능
Here is how RemotePC stacks up against other remote desktop software:
RemotePC가 다음 항목에서 우위를 차지했습니다: far cheaper yearly pricing, licensing by computer instead of seat, and bundled IDrive online backup
TeamViewer가 다음 항목에서 우위를 차지했습니다: wider operating system reach, more mobile features, and stronger performance over long-distance connections
RemotePC가 다음 항목에서 우위를 차지했습니다: multi-monitor viewing, a web version that needs no install, and a built-in RemotePC Meeting video tool
AnyDesk가 다음 항목에서 우위를 점합니다: lower latency on weak networks, a tiny install footprint, and smoother attended access for ad-hoc help
원격PC vs 스플래시탑
RemotePC가 다음 항목에서 우위를 차지했습니다: simpler per-computer plans, included cloud backup, and a seven day free trial with no card
Splashtop은 다음에서 승리합니다: high-frame-rate streaming for creative work, more attended support add-ons, and tighter education pricing
자주 묻는 질문
GoToResolve는 어떤 기능을 하나요?
GoTo Resolve is an all in one IT management suite. It combines remote support, conversational ticketing, and endpoint management so a support team can fix issues from one platform.
GoToResolve는 무료인가요?
There is a limited free plan for up to three agents, three devices, and three sessions a month. A 14-day trial unlocks paid features with no card.
RemotePC는 무엇에 사용되나요?
RemotePC lets you control a computer from anywhere over a secure connection. People use it for personal access, working remotely, and supporting work devices across Windows, Mac, and Linux.
RemotePC는 안전하게 사용할 수 있나요?
Yes. RemotePC uses TLS v1.2 with AES-256 encryption, requires two factor authentication, and assigns a personal key to each computer to protect sensitive data.
RemotePC 가격은 얼마인가요?
RemotePC starts at $22.12 a year for the Consumer plan. SOHO is $74.62, Team is $224.62, and Enterprise is $449.62 per year, priced by device count.
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