⚡ 간단 평가:
- 가격: Folk starts at $17.5/member/month. Zoho CRM has a free version and paid plans from $10/month.
- 다음과 같은 경우에 가장 적합합니다: Folk for contact management and relationship building. Zoho CRM for sales teams running structured sales processes.
- 주요 차이점: Folk feels like a shared spreadsheet with a Kanban sales pipeline. Zoho CRM is a full CRM system with workflow rules and analytics.
- 저희가 선택한 제품: Folk for most small teams, because setup takes minutes and the contact data stays clean.
The cheaper tool here is not the simpler one.
Zoho CRM costs less per user than folk CRM.
But price is the smallest difference between these two.
Folk is built to organize contacts and build genuine connections.
Zoho CRM is built to run sales activities across a whole company.
Picking the wrong one costs you months of cleanup work.
개요
This Folk vs Zoho CRM comparison covers pricing, crm features, and ease of use.
We also break down which teams each tool suits.
우리의 작가 spent hands-on time with Folk directly.
Notes on Zoho CRM come from documentation and G2 reviews.
By the end, you will know which crm system fits your 사업.
Folk란 무엇인가요?
Folk is a customer relationship management app for people, not just deals.
It helps you organize contacts, set reminders, and follow up on time.
The interface looks like a collaborative spreadsheet your whole team can edit.
A chrome extension lets you add contacts from LinkedIn in one click.
Folk connects to Gmail or Outlook to pull in contacts and email history.
Most people pick it because it is incredibly easy to learn.
Watch the walkthrough below to see how the app handles contacts and deals.
🏆 Winner: Folk
Folk keeps contact management simple for small teams. You can import contacts, group them, and start outreach the same day.
민속 가격
Folk charges per member. Here is what each plan costs.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기준 | 회원당 월 17.5달러 | 1인 창업자 및 소규모 팀 |
| 프리미엄 | 회원당 월 35달러 | Teams that need advanced features |
| 관습 | 회원당 월 70달러 | 맞춤형 요구사항을 가진 대규모 팀 |
Pricing verified August 2026.
무료 체험: Yes. Folk offers a 14-day free trial so you can test the tool before you purchase.
환불 보장: Folk does not publish a refund window. Use the trial to check the functionality first.
📌 메모: Every seat costs the same. A three person team on Standard pays $52.5 per month in total.
⚠️ 경고: There is no free version. Once the trial ends, you pay for every member you add.
민속의 주요 이점
Folk를 주목할 만한 이유는 다음과 같습니다.
- Contact management first: You can group contacts by project, client, or event. The data stays readable instead of buried in tabs.
- 마법의 들판: This custom field type uses AI to clean and enrich contact details. It fills gaps you would otherwise research by hand.
- Chrome extension for LinkedIn: You can add contacts and companies straight from a profile. No copy and paste into a spreadsheet.
- Mail merge outreach: Folk supports personalized bulk email using shared templates. Your team can send mass emails without a separate email client.
- Kanban sales pipeline: Deals move across visual columns. It is enough structure to track winning deals without a heavy setup.
- 다양한 사용 사례: Teams use it for fundraising, events, hiring, and partnerships. It is not locked to sales.
- Self-serve signup: You can explore the tool without a sales call. Nothing is hidden behind a demo request.
우리 팀이 발견한 점
Our writer signed up for Folk and used it to manage agency outreach for several weeks. Here is what stood out:
The screenshot below shows how the same person appears once, even when two records get imported.
민속 예술의 장점과 단점
✅ 장점
- Incredibly easy to learn, even if you have never used a CRM
- Chrome extension pulls contacts from LinkedIn in one click
- Magic Fields use AI to fill in missing contact details
- Works for multiple use cases like fundraising, events, and partnerships
❌ 단점
- 회의나 전화 통화를 자동으로 추적하지 않습니다.
- Reporting stays basic compared to a full crm system
- 무료 버전은 없고, 14일 무료 체험판만 제공됩니다.
Zoho CRM이란 무엇인가요?
Zoho CRM is a customer relationship management platform for full sales teams.
It stores customer data in one place and tracks every deal stage.
The system handles sales, marketing campaigns, and customer support together.
Zia, its artificial intelligence layer, works like a virtual assistant for sales reps.
It also plugs into other Zoho tools such as Zoho Campaigns and 조호 소셜.
Zoho reports that over 300,000 businesses Zoho CRM을 사용하세요 globally.
Runner Up: Zoho CRM
Zoho CRM gives you deal management, workflow rules, and reporting in one platform. The free version covers up to three users.
Zoho CRM 가격
Zoho CRM charges per user. Here is the plan list we work from.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 | $0 | Up to three users testing basic lead capture |
| 기준 | 월 10달러 | 작은 사업 teams with one sales pipeline |
| 전문적인 | 월 30달러 | Growing sales teams that need multiple pipelines |
| 프리미엄 | 월 40달러 | Large businesses with advanced features |
Pricing verified August 2026.
무료 체험: Yes. Paid plans include a 15-day trial, and the free version stays free for up to three users.
환불 보장: Zoho offers a 45-day refund window on annual plans in most regions.
📌 메모: Annual subscribers pay less than monthly ones. Zoho states annual billing can save up to 34 percent.
⚠️ Pricing conflict: Our data lists Zoho CRM’s Standard plan at $10/month. Zoho’s own site currently shows $14 per user billed annually, plus Enterprise and Ultimate plans at higher tier plans pricing. Check the live page before you buy.
Zoho CRM의 주요 이점
Here is what you get for the money:
- Free version for small teams: The free plan covers up to three users. It is enough to test a task list and basic lead capture.
- Zia AI agents: Zia predicts the best times to contact people. It also flags unusual dips in sales activities.
- Workflow rules and macros: Rules follow simple “if this, then that” logic. Macros automate tasks across several records at once.
- 옴니채널 도달 범위: You can handle customer interactions over email, phone, live chat, and social media from one screen.
- Reporting and sales forecasting: Standard reports track annual goals, and dashboards give real time insights into each stage.
- 심층 통합: Zoho CRM integrates with over 100 third party apps, including Zoom, Slack, Google Chat, and Google Analytics.
- One unified platform: Support teams, sales teams, and internal teams share the same customer data and accounts.
우리 팀이 발견한 점
Note: We have not had extensive hands-on time with Zoho CRM yet. The notes above come from published documentation and user feedback on G2 and Capterra.
G2 reviews highlight the dashboard customization and the mobile app, which includes business card scanning. The most repeated complaint is the learning curve during the first week.
Zoho CRM 장점 및 단점
✅ 장점
- Free version covers up to three users
- Connects to over 100 third party apps and other Zoho tools
- Workflow rules and macros automate tasks across sales processes
- Sales forecasting and inventory management in one system
❌ 단점
- 신규 사용자에게는 학습 곡선이 가파릅니다.
- Several ai features sit behind higher tier plans
- Free plan support arrives in 1-2 business days
기능 비교
Both tools store contacts and deals. The way they do it is where they split.
Here are ten areas that decide the purchase for most buyers.
| 특징 | 사람들 | 조호 CRM |
|---|---|---|
| 시작 가격 | 회원당 월 17.5달러 | 월 10달러 |
| 무료 버전 | ❌ | ✅ (최대 3명 사용자) |
| 크롬 확장 프로그램 | ✅ | ✅ |
| Magic Fields (AI enrichment) | ✅ | ❌ |
| Workflow Rules | ❌ | ✅ |
| 판매 예측 | ❌ | ✅ |
| 다중 파이프라인 | ✅ | ✅ |
| Automatic Call Logging | ❌ | ✅ |
| 타사 앱 | 제한된 | 100+ |
| 가장 적합한 대상 | Relationship and contact management | Structured sales teams |
1. Sales Pipeline and Deal Management
사람들: The sales pipeline uses a visual Kanban board. You drag deals between stages and see the whole board without training anyone.
조호 CRM: Deal management includes stage probability, sales forecasting, and multiple pipelines. That depth helps large businesses but adds setup time.
2. Contact Management and Companies
사람들: You can organize contacts into groups per project or client. Folk also merges duplicates so the same person does not appear twice.
조호 CRM: Contacts sit inside accounts, with contact details, contact number fields, and activity history. It is a stricter structure than a spreadsheet.
💡 꿀팁: If your team lives in a spreadsheet today, Folk is the shorter jump. Zoho asks you to learn its object model first.
3. Lead Generation and Tracking
사람들: Lead tracking is manual and light. You add contacts, set reminders, and move them along yourself.
조호 CRM: Lead generation runs through website forms, landing pages, and email. Lead scoring then ranks who your sales reps should call first.
4. Email Automation and Outreach
사람들: Email funnels use shared templates and collaborative mail merge. Outreach is email first, with limited support for other channels.
조호 CRM: 이메일 오토메이션 ties into marketing campaigns and Zoho Campaigns. You can reach people across multiple channels from the same record.
5. Client Management and Customer Support
사람들: Client management is a shared view of every relationship. There is no ticketing, so support teams need another tool.
조호 CRM: Live chat through SalesIQ captures visitors and logs customer interactions. Customer support and sales share one record instead of two systems.
6. LinkedIn, Social Selling and Social Media
사람들: Social selling runs through the LinkedIn workflow. You search a profile, add contacts, and enrich details without leaving the browser.
조호 CRM: Social media handling comes from Zoho Social, a separate product in the suite. Community Spaces adds a place for customer feedback.
7. Partnerships and Team Collaboration
사람들: The partnership manager tracks partners, investors, and event contacts. Everyone on the team sees the same notes in real time.
조호 CRM: Team collaboration happens through Feeds, plus real time notifications when a record changes. Internal teams can chat inside the platform.
8. 통합 및 타사 앱
사람들: The chrome extension and Gmail sync cover the daily basics. Beyond that, you integrate through 자피어 rather than native connectors.
조호 CRM: Over 100 third party apps connect natively, including Zoom, Slack, Microsoft Teams, and Google Analytics. Paid plans allow unlimited integrations.
9. Reporting, Analytics and AI Features
사람들: Pipeline management shows deal counts and stage totals. Advanced reporting views are missing, so deep analytics need an export.
조호 CRM: Standard reports, dashboards, and Zia AI agents cover forecasting and anomaly alerts. Generating a custom report takes a few clicks.
⚠️ 경고: Folk does not log meetings or phone calls automatically. If your review process depends on activity data, that gap matters.
10. 가격 및 비용
두 계획을 나란히 비교해 봅시다.
| 플랜 등급 | 사람들 | 조호 CRM |
|---|---|---|
| 무료 | ❌ | $0 |
| 기입 | Standard: $17.5/member/month | 표준 요금: 월 10달러 |
| 중간 | Premium: $35/member/month | 전문가용: 월 30달러 |
| 맨 위 | Custom: $70/member/month | 프리미엄: 월 40달러 |
사람들: You pay more per seat and get less raw functionality. What you buy is speed: the tool is usable on day one.
조호 CRM: Every tier undercuts Folk, and there is a free version on top. The trade is a longer setup and more admin work.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| The lowest price | 조호 CRM | Free plan plus $10 entry tier |
| 간편한 연락처 관리 | 사람들 | Group contacts in minutes |
| Sales forecasting and reports | 조호 CRM | Standard reports and dashboards |
| LinkedIn 잠재고객 발굴 | 사람들 | One-click chrome extension |
| Fundraising or event follow-up | 사람들 | Fits temporary use cases |
| A whole sales department | 조호 CRM | Workflow rules and permissions |
💰 예산
Zoho CRM wins on sticker price at every tier. If you are price sensitive with basic CRM needs, the free version buys you time to decide.
🔌 사용 중인 기술 스택
Folk expects you to live in Gmail and LinkedIn. Zoho CRM expects you to integrate with other tools, from telephony to project management.
👥 팀 규모
Folk suits individuals and small teams, and stretches to mid-sized teams of 20 to 50 people. Bigger sales teams outgrow it quickly.
🎓 귀하의 경험 수준
Folk is the safer pick if nobody on the team has used a CRM before. Zoho CRM has a steep learning curve in week one.
🆓 무료 체험 및 데모
Create an account on both and import the same 50 contacts. For example, run one real outreach campaign in each before you commit.
🛟 지원 옵션
Zoho’s Classic support covers email and live chat, while Premium adds 24-hour help five days a week. Enterprise support answers within an hour around the clock, not only inside business hours.
전환 가이드
Already paying for one of these? Here is what changes if you move.
🔄 Switching from Folk to Zoho CRM?
✅ 얻게 될 이점:
- Workflow rules, macros, and lead scoring
- Reporting and sales forecasting for annual goals
- A free tier while you migrate your customers
❌ 잃게 될 것:
- Magic Fields and automatic contact enrichment
- The spreadsheet-style view your team already knows
- One-click LinkedIn capture from the chrome extension
📋 전환 방법:
- Export your groups from Folk as CSV files
- Create a Zoho CRM account and map fields to leads, contacts, and accounts
- Import, then rebuild your pipeline stages before inviting the team
🔄 Switching from Zoho CRM to Folk?
✅ 얻게 될 이점:
- A setup your team can learn in an afternoon
- Cleaner contact data through AI enrichment
- Faster outreach with shared email templates
❌ 잃게 될 것:
- Zia AI, lead scoring, and 오토메이션 깊이
- Native links to the wider Zoho software suite
- Detailed reports and inventory management
📋 전환 방법:
- Export contacts, accounts, and open deals from Zoho CRM
- Start a Folk trial and connect Gmail or Outlook first
- Import the file, then split records into groups by use case
저희 리뷰에서 다루지 않은 내용
This comparison focused on individuals and small teams. We did not test Zoho CRM at enterprise scale, and we did not 심사 how either tool handles regulated business operations. Both products ship new features often, and Zoho has many features we could not exercise on a trial account. If you run 50 or more seats, treat this as a starting point rather than a final answer.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 조호 CRM |
| 🚀 특징 심도 | 조호 CRM |
| 📊 보고 및 분석 | 조호 CRM |
| 🔌 통합 | 조호 CRM |
| 👶 사용 편의성 | 사람들 |
| 🤝 Contact Management | 사람들 |
| ✉️ 이메일 홍보 | 사람들 |
| 🔗 LinkedIn Capture | 사람들 |
| ⚡ 설치 속도 | 사람들 |
| 🏆 종합 우승 | 사람들 |
🏆 WINNER: FOLK
Folk wins 5 out of 9 categories.
다음과 같은 경우에 가장 적합합니다: contact management, agency and partnership outreach, fundraising and events
These two products answer different questions. Folk asks who you know, and Zoho CRM asks where each deal sits.
Folk is the better tool for building real relationships across scattered use cases. Setup takes an afternoon, and the data stays clean enough to trust.
Zoho CRM is stronger the moment you need process. The platform offers automation, forecasting, and reporting that Folk simply does not try to match.
If your job is to close winning deals inside a structured sales team, take Zoho CRM. For everyone else, Folk gets you there faster.
더 많은 사람들이 비교됩니다
Here is how Folk lines up against other tools in the same bracket:
민속 vs 파이프드라이브
Folk는 다음에서 승리합니다: faster onboarding, LinkedIn capture through the chrome extension, and flexible groups for non-sales use cases
Pipedrive는 다음 항목에서 승리했습니다: call logging, activity reminders tied to deals, and revenue reporting for sales reps
Folk는 다음에서 승리합니다: a much shorter setup, cleaner contact data, and per-seat pricing that stays predictable
HubSpot이 다음 분야에서 우위를 차지했습니다: a genuinely free tier, marketing campaigns at scale, and a far larger app marketplace
Folk는 다음에서 승리합니다: contact enrichment, email templates built for outreach, and a lighter interface for small teams
월요일 CRM 주요 성과: project boards beside deals, custom automations, and dashboards for team workload
민속 vs 캡슐 CRM
Folk는 다음에서 승리합니다: AI-assisted fields, group-based organization, and shared team inboxes for partnerships
Capsule CRM이 다음 항목에서 우위를 점합니다: a free tier for two users, task tracking, and lower cost per seat
Zoho CRM 비교하기
Zoho CRM competes with the biggest names in the category:
Zoho CRM vs 세일즈포스
Zoho CRM이 다음 항목에서 우위를 차지했습니다: lower entry pricing, a free version for three users, and faster time to a working setup
Salesforce가 다음 분야에서 우위를 점했습니다: customization depth, partner and consultant availability, and reporting for very large organizations
Zoho CRM이 다음 항목에서 우위를 차지했습니다: cost as seats grow, tight links to the wider Zoho suite, and built-in inventory records
HubSpot이 다음 분야에서 우위를 차지했습니다: interface polish, content and email tooling, and onboarding material for beginners
Zoho CRM이 다음 항목에서 우위를 차지했습니다: breadth of connected apps, workflow depth, and forecasting tools on mid-tier plans
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: a cleaner first-run experience, built-in phone features, and simpler admin settings
If social scheduling is your real need, that job belongs to Zoho Social, which competes with Buffer, 스프라우트 소셜, and Agorapulse rather than with Folk.
자주 묻는 질문
Folk CRM이란 무엇인가요?
Folk is a contact-first CRM for small teams. It stores contacts, groups them by project, and runs email outreach from a spreadsheet-style view.
Folk는 좋은 CRM인가요?
Yes, for relationship building and outreach. It is weaker for large sales teams that need call logging, lead scoring, and detailed reports.
Zoho CRM의 월 사용료는 얼마인가요?
Our data lists four tiers: Free at $0, Standard at $10, Professional at $30, and Premium at $40 per month. Check the live pricing page too.
Zoho CRM은 정말 무료인가요?
The free plan is real and supports three users with basic contact and lead tracking. Automation, forecasting, and most integrations need a paid tier.
초보자에게 가장 적합한 CRM은 무엇일까요?
Folk is easier to learn on day one. Zoho becomes the 최고의 CRM choice once your team needs forecasting, permissions, and automation across departments.
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