⚡ Nhận định nhanh:
- Chạy: Folk starts at $17.5/member/month. Zoho CRM has a free version and paid plans from $10/month.
- Phù hợp nhất cho: Folk for contact management and relationship building. Zoho CRM for sales teams running structured sales processes.
- Điểm khác biệt chính: Folk feels like a shared spreadsheet with a Kanban sales pipeline. Zoho CRM is a full CRM system with workflow rules and analytics.
- Lựa chọn của chúng tôi: Folk for most small teams, because setup takes minutes and the contact data stays clean.
The cheaper tool here is not the simpler one.
Zoho CRM costs less per user than folk CRM.
But price is the smallest difference between these two.
Folk is built to organize contacts and build genuine connections.
Zoho CRM is built to run sales activities across a whole company.
Picking the wrong one costs you months of cleanup work.
Toàn cảnh
This Folk vs Zoho CRM comparison covers pricing, crm features, and ease of use.
We also break down which teams each tool suits.
Của chúng tôi nhà văn spent hands-on time with Folk directly.
Notes on Zoho CRM come from documentation and G2 reviews.
By the end, you will know which crm system fits your việc kinh doanh.
Nhạc dân gian là gì?
Folk is a customer relationship management app for people, not just deals.
It helps you organize contacts, set reminders, and follow up on time.
The interface looks like a collaborative spreadsheet your whole team can edit.
A chrome extension lets you add contacts from LinkedIn in one click.
Folk connects to Gmail or Outlook to pull in contacts and email history.
Most people pick it because it is incredibly easy to learn.
Watch the walkthrough below to see how the app handles contacts and deals.
🏆 Winner: Folk
Folk keeps contact management simple for small teams. You can import contacts, group them, and start outreach the same day.
Định giá dân gian
Folk charges per member. Here is what each plan costs.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Tiêu chuẩn | 17,5 đô la/thành viên/tháng | Người sáng lập đơn lẻ và các nhóm nhỏ |
| Phần thưởng | 35 đô la/thành viên/tháng | Teams that need advanced features |
| Phong tục | 70 đô la/thành viên/tháng | Các nhóm lớn hơn với nhu cầu riêng biệt |
Pricing verified August 2026.
Dùng thử miễn phí: Yes. Folk offers a 14-day free trial so you can test the tool before you purchase.
Đảm bảo hoàn tiền: Folk does not publish a refund window. Use the trial to check the functionality first.
📌 Ghi chú: Every seat costs the same. A three person team on Standard pays $52.5 per month in total.
⚠️ Cảnh báo: There is no free version. Once the trial ends, you pay for every member you add.
Những lợi ích chính của văn hóa dân gian
Dưới đây là những lý do khiến Folk đáng để bạn xem:
- Contact management first: You can group contacts by project, client, or event. The data stays readable instead of buried in tabs.
- Cánh đồng ma thuật: This custom field type uses AI to clean and enrich contact details. It fills gaps you would otherwise research by hand.
- Chrome extension for LinkedIn: You can add contacts and companies straight from a profile. No copy and paste into a spreadsheet.
- Mail merge outreach: Folk supports personalized bulk email using shared templates. Your team can send mass emails without a separate email client.
- Kanban sales pipeline: Deals move across visual columns. It is enough structure to track winning deals without a heavy setup.
- Nhiều trường hợp sử dụng: Teams use it for fundraising, events, hiring, and partnerships. It is not locked to sales.
- Self-serve signup: You can explore the tool without a sales call. Nothing is hidden behind a demo request.
Những điều nhóm chúng tôi nhận thấy
Our writer signed up for Folk and used it to manage agency outreach for several weeks. Here is what stood out:
The screenshot below shows how the same person appears once, even when two records get imported.
Ưu điểm và nhược điểm của nhạc dân gian
✅ Ưu điểm
- Incredibly easy to learn, even if you have never used a CRM
- Chrome extension pulls contacts from LinkedIn in one click
- Magic Fields use AI to fill in missing contact details
- Works for multiple use cases like fundraising, events, and partnerships
❌ Nhược điểm
- Không có tính năng tự động theo dõi cuộc họp hoặc cuộc gọi điện thoại.
- Reporting stays basic compared to a full crm system
- Không có phiên bản miễn phí, chỉ có bản dùng thử miễn phí 14 ngày.
Zoho CRM là gì?
Zoho CRM is a customer relationship management platform for full sales teams.
It stores customer data in one place and tracks every deal stage.
The system handles sales, marketing campaigns, and customer support together.
Zia, its artificial intelligence layer, works like a virtual assistant for sales reps.
It also plugs into other Zoho tools such as Zoho Campaigns and Zoho Social.
Zoho reports that over 300,000 businesses sử dụng Zoho CRM globally.
Runner Up: Zoho CRM
Zoho CRM gives you deal management, workflow rules, and reporting in one platform. The free version covers up to three users.
Bảng giá Zoho CRM
Zoho CRM charges per user. Here is the plan list we work from.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Miễn phí | $0 | Up to three users testing basic lead capture |
| Tiêu chuẩn | 10 đô la/tháng | Bé nhỏ việc kinh doanh teams with one sales pipeline |
| Chuyên nghiệp | 30 đô la/tháng | Growing sales teams that need multiple pipelines |
| Phần thưởng | 40 đô la/tháng | Large businesses with advanced features |
Pricing verified August 2026.
Dùng thử miễn phí: Yes. Paid plans include a 15-day trial, and the free version stays free for up to three users.
Đảm bảo hoàn tiền: Zoho offers a 45-day refund window on annual plans in most regions.
📌 Ghi chú: Annual subscribers pay less than monthly ones. Zoho states annual billing can save up to 34 percent.
⚠️ Pricing conflict: Our data lists Zoho CRM’s Standard plan at $10/month. Zoho’s own site currently shows $14 per user billed annually, plus Enterprise and Ultimate plans at higher tier plans pricing. Check the live page before you buy.
Những lợi ích chính của Zoho CRM
Here is what you get for the money:
- Free version for small teams: The free plan covers up to three users. It is enough to test a task list and basic lead capture.
- Zia AI agents: Zia predicts the best times to contact people. It also flags unusual dips in sales activities.
- Workflow rules and macros: Rules follow simple “if this, then that” logic. Macros automate tasks across several records at once.
- Phạm vi tiếp cận đa kênh: You can handle customer interactions over email, phone, live chat, and social media from one screen.
- Reporting and sales forecasting: Standard reports track annual goals, and dashboards give real time insights into each stage.
- Tích hợp sâu: Zoho CRM integrates with over 100 third party apps, including Zoom, Slack, Google Chat, and Google Analytics.
- One unified platform: Support teams, sales teams, and internal teams share the same customer data and accounts.
Những điều nhóm chúng tôi nhận thấy
Note: We have not had extensive hands-on time with Zoho CRM yet. The notes above come from published documentation and user feedback on G2 and Capterra.
G2 reviews highlight the dashboard customization and the mobile app, which includes business card scanning. The most repeated complaint is the learning curve during the first week.
Ưu điểm và nhược điểm của Zoho CRM
✅ Ưu điểm
- Free version covers up to three users
- Connects to over 100 third party apps and other Zoho tools
- Workflow rules and macros automate tasks across sales processes
- Sales forecasting and inventory management in one system
❌ Nhược điểm
- Quá trình học hỏi khá khó khăn đối với người dùng mới.
- Several ai features sit behind higher tier plans
- Free plan support arrives in 1-2 business days
So sánh tính năng
Both tools store contacts and deals. The way they do it is where they split.
Here are ten areas that decide the purchase for most buyers.
| Tính năng | Dân gian | Zoho CRM |
|---|---|---|
| Giá khởi điểm | 17,5 đô la/thành viên/tháng | 10 đô la/tháng |
| Phiên bản miễn phí | ❌ | ✅ (tối đa ba người dùng) |
| Tiện ích mở rộng Chrome | ✅ | ✅ |
| Magic Fields (AI enrichment) | ✅ | ❌ |
| Workflow Rules | ❌ | ✅ |
| Dự báo doanh số | ❌ | ✅ |
| Nhiều đường ống | ✅ | ✅ |
| Automatic Call Logging | ❌ | ✅ |
| Ứng dụng của bên thứ ba | Giới hạn | 100+ |
| Tốt nhất cho | Relationship and contact management | Structured sales teams |
1. Sales Pipeline and Deal Management
Dân gian: The sales pipeline uses a visual Kanban board. You drag deals between stages and see the whole board without training anyone.
Zoho CRM: Deal management includes stage probability, sales forecasting, and multiple pipelines. That depth helps large businesses but adds setup time.
2. Contact Management and Companies
Dân gian: You can organize contacts into groups per project or client. Folk also merges duplicates so the same person does not appear twice.
Zoho CRM: Contacts sit inside accounts, with contact details, contact number fields, and activity history. It is a stricter structure than a spreadsheet.
💡 Mẹo hay: If your team lives in a spreadsheet today, Folk is the shorter jump. Zoho asks you to learn its object model first.
3. Lead Generation and Tracking
Dân gian: Lead tracking is manual and light. You add contacts, set reminders, and move them along yourself.
Zoho CRM: Lead generation runs through website forms, landing pages, and email. Lead scoring then ranks who your sales reps should call first.
4. Email Automation and Outreach
Dân gian: Email funnels use shared templates and collaborative mail merge. Outreach is email first, with limited support for other channels.
Zoho CRM: E-mail tự động hóa ties into marketing campaigns and Zoho Campaigns. You can reach people across multiple channels from the same record.
5. Client Management and Customer Support
Dân gian: Client management is a shared view of every relationship. There is no ticketing, so support teams need another tool.
Zoho CRM: Live chat through SalesIQ captures visitors and logs customer interactions. Customer support and sales share one record instead of two systems.
6. LinkedIn, Social Selling and Social Media
Dân gian: Social selling runs through the LinkedIn workflow. You search a profile, add contacts, and enrich details without leaving the browser.
Zoho CRM: Social media handling comes from Zoho Social, a separate product in the suite. Community Spaces adds a place for customer feedback.
7. Partnerships and Team Collaboration
Dân gian: The partnership manager tracks partners, investors, and event contacts. Everyone on the team sees the same notes in real time.
Zoho CRM: Team collaboration happens through Feeds, plus real time notifications when a record changes. Internal teams can chat inside the platform.
8. Tích hợp và Ứng dụng của bên thứ ba
Dân gian: The chrome extension and Gmail sync cover the daily basics. Beyond that, you integrate through Zapier rather than native connectors.
Zoho CRM: Over 100 third party apps connect natively, including Zoom, Slack, Microsoft Teams, and Google Analytics. Paid plans allow unlimited integrations.
9. Reporting, Analytics and AI Features
Dân gian: Pipeline management shows deal counts and stage totals. Advanced reporting views are missing, so deep analytics need an export.
Zoho CRM: Standard reports, dashboards, and Zia AI agents cover forecasting and anomaly alerts. Generating a custom report takes a few clicks.
⚠️ Cảnh báo: Folk does not log meetings or phone calls automatically. If your review process depends on activity data, that gap matters.
10. Định giá & Chi phí
Hãy cùng so sánh hai bản thiết kế này cạnh nhau.
| Gói cước | Dân gian | Zoho CRM |
|---|---|---|
| Miễn phí | ❌ | $0 |
| Lối vào | Standard: $17.5/member/month | Tiêu chuẩn: 10 đô la/tháng |
| Giữa | Premium: $35/member/month | Gói chuyên nghiệp: 30 đô la/tháng |
| Đứng đầu | Custom: $70/member/month | Gói cao cấp: 40 đô la/tháng |
Dân gian: You pay more per seat and get less raw functionality. What you buy is speed: the tool is usable on day one.
Zoho CRM: Every tier undercuts Folk, and there is a free version on top. The trade is a longer setup and more admin work.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| The lowest price | Zoho CRM | Free plan plus $10 entry tier |
| Quản lý liên hệ đơn giản | Dân gian | Group contacts in minutes |
| Sales forecasting and reports | Zoho CRM | Standard reports and dashboards |
| Tìm kiếm khách hàng tiềm năng trên LinkedIn | Dân gian | One-click chrome extension |
| Fundraising or event follow-up | Dân gian | Fits temporary use cases |
| A whole sales department | Zoho CRM | Workflow rules and permissions |
💰 Ngân sách của bạn
Zoho CRM wins on sticker price at every tier. If you are price sensitive with basic CRM needs, the free version buys you time to decide.
🔌 Bộ công nghệ của bạn
Folk expects you to live in Gmail and LinkedIn. Zoho CRM expects you to integrate with other tools, from telephony to project management.
👥 Số lượng thành viên trong nhóm của bạn
Folk suits individuals and small teams, and stretches to mid-sized teams of 20 to 50 people. Bigger sales teams outgrow it quickly.
🎓 Trình độ kinh nghiệm của bạn
Folk is the safer pick if nobody on the team has used a CRM before. Zoho CRM has a steep learning curve in week one.
🆓 Dùng thử và bản demo miễn phí
Create an account on both and import the same 50 contacts. For example, run one real outreach campaign in each before you commit.
🛟 Các tùy chọn hỗ trợ
Zoho’s Classic support covers email and live chat, while Premium adds 24-hour help five days a week. Enterprise support answers within an hour around the clock, not only inside business hours.
Hướng dẫn chuyển đổi
Already paying for one of these? Here is what changes if you move.
🔄 Switching from Folk to Zoho CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Workflow rules, macros, and lead scoring
- Reporting and sales forecasting for annual goals
- A free tier while you migrate your customers
❌ Những gì bạn sẽ mất:
- Magic Fields and automatic contact enrichment
- The spreadsheet-style view your team already knows
- One-click LinkedIn capture from the chrome extension
📋 Cách chuyển đổi:
- Export your groups from Folk as CSV files
- Create a Zoho CRM account and map fields to leads, contacts, and accounts
- Import, then rebuild your pipeline stages before inviting the team
🔄 Switching from Zoho CRM to Folk?
✅ Những lợi ích bạn sẽ nhận được:
- A setup your team can learn in an afternoon
- Cleaner contact data through AI enrichment
- Faster outreach with shared email templates
❌ Những gì bạn sẽ mất:
- Zia AI, lead scoring, and tự động hóa độ sâu
- Native links to the wider Zoho software suite
- Detailed reports and inventory management
📋 Cách chuyển đổi:
- Export contacts, accounts, and open deals from Zoho CRM
- Start a Folk trial and connect Gmail or Outlook first
- Import the file, then split records into groups by use case
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on individuals and small teams. We did not test Zoho CRM at enterprise scale, and we did not kiểm toán how either tool handles regulated business operations. Both products ship new features often, and Zoho has many features we could not exercise on a trial account. If you run 50 or more seats, treat this as a starting point rather than a final answer.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Zoho CRM |
| 🚀 Độ sâu tính năng | Zoho CRM |
| 📊 Báo cáo và Phân tích | Zoho CRM |
| 🔌 Tích hợp | Zoho CRM |
| 👶 Dễ sử dụng | Dân gian |
| 🤝 Contact Management | Dân gian |
| ✉️ Tiếp cận qua email | Dân gian |
| 🔗 LinkedIn Capture | Dân gian |
| ⚡ Tốc độ thiết lập | Dân gian |
| 🏆 Người chiến thắng chung cuộc | Dân gian |
🏆 WINNER: FOLK
Folk wins 5 out of 9 categories.
Phù hợp nhất cho: contact management, agency and partnership outreach, fundraising and events
These two products answer different questions. Folk asks who you know, and Zoho CRM asks where each deal sits.
Folk is the better tool for building real relationships across scattered use cases. Setup takes an afternoon, and the data stays clean enough to trust.
Zoho CRM is stronger the moment you need process. The platform offers automation, forecasting, and reporting that Folk simply does not try to match.
If your job is to close winning deals inside a structured sales team, take Zoho CRM. For everyone else, Folk gets you there faster.
Nhiều bài hát dân gian được so sánh hơn.
Here is how Folk lines up against other tools in the same bracket:
Dân gian vs. Truyền động đường ống
Dân gian chiến thắng ở: faster onboarding, LinkedIn capture through the chrome extension, and flexible groups for non-sales use cases
Pipedrive thắng nhờ: call logging, activity reminders tied to deals, and revenue reporting for sales reps
Dân gian chiến thắng ở: a much shorter setup, cleaner contact data, and per-seat pricing that stays predictable
HubSpot thắng nhờ: a genuinely free tier, marketing campaigns at scale, and a far larger app marketplace
Dân gian chiến thắng ở: contact enrichment, email templates built for outreach, and a lighter interface for small teams
CRM thắng lớn vào thứ Hai nhờ: project boards beside deals, custom automations, and dashboards for team workload
Dân gian vs. Capsule CRM
Dân gian chiến thắng ở: AI-assisted fields, group-based organization, and shared team inboxes for partnerships
Capsule CRM vượt trội nhờ: a free tier for two users, task tracking, and lower cost per seat
So sánh chi tiết hơn về Zoho CRM
Zoho CRM competes with the biggest names in the category:
So sánh Zoho CRM với... Salesforce
Zoho CRM vượt trội ở các điểm sau: lower entry pricing, a free version for three users, and faster time to a working setup
Salesforce thắng thế nhờ: customization depth, partner and consultant availability, and reporting for very large organizations
Zoho CRM vượt trội ở các điểm sau: cost as seats grow, tight links to the wider Zoho suite, and built-in inventory records
HubSpot thắng nhờ: interface polish, content and email tooling, and onboarding material for beginners
So sánh Zoho CRM và Freshsales CRM
Zoho CRM vượt trội ở các điểm sau: breadth of connected apps, workflow depth, and forecasting tools on mid-tier plans
Freshsales CRM chiến thắng nhờ: a cleaner first-run experience, built-in phone features, and simpler admin settings
If social scheduling is your real need, that job belongs to Zoho Social, which competes with Buffer, Sprout Social, and Agorapulse rather than with Folk.
Câu hỏi thường gặp
Folk CRM là gì?
Folk is a contact-first CRM for small teams. It stores contacts, groups them by project, and runs email outreach from a spreadsheet-style view.
Folk có phải là một hệ thống CRM tốt không?
Yes, for relationship building and outreach. It is weaker for large sales teams that need call logging, lead scoring, and detailed reports.
Zoho CRM có giá bao nhiêu mỗi tháng?
Our data lists four tiers: Free at $0, Standard at $10, Professional at $30, and Premium at $40 per month. Check the live pricing page too.
Zoho CRM có thực sự miễn phí không?
The free plan is real and supports three users with basic contact and lead tracking. Automation, forecasting, and most integrations need a paid tier.
Phần mềm CRM nào tốt nhất cho người mới bắt đầu?
Folk is easier to learn on day one. Zoho becomes the phần mềm quản lý quan hệ khách hàng tốt nhất choice once your team needs forecasting, permissions, and automation across departments.
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