⚡ 간단 평가:
- 가격: GoTo Resolve paid plans start at $23.75/month. ISL Online starts at $16.90/month.
- 다음과 같은 경우에 가장 적합합니다: GoTo Resolve suits teams that want ticketing plus remote support. ISL Online fits regulated industries that need pure 원격 접속.
- 주요 차이점: GoTo Resolve is an all in one IT platform with conversational ticketing. ISL Online focuses on secure remote desktop software.
- 저희가 선택한 제품: GoTo Resolve for most teams, thanks to its wider support capabilities and built-in 오토메이션.
Both GoTo Resolve and ISL Online promise fast remote support.
But they solve two different problems for IT teams.
GoTo Resolve (now also branded LogMeIn Resolve) bundles ticketing, remote access, and endpoint protection.
ISL Online keeps things lean with secure remote desktop and unattended access.
This guide breaks down pricing, features, and security for both.
By the end, you will know which tool fits your support team.
개요
This GoTo Resolve vs ISL Online comparison covers pricing, core features, and ease of setup.
We also look at security, mobile device support, and who each tool serves best.
Our sources include official documentation, published pricing pages, and user reviews.
저희 필진들은 두 플랫폼 모두에서 직접 실습 시간을 가졌습니다.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
GoToResolve란 무엇인가요?
GoToResolve는 올인원 솔루션입니다. IT 관리 suite for support teams.
원격 지원, 티켓팅 및 엔드포인트 관리 하나의 앱에서.
The tool replaced the older GoTo Assist product and now also carries the LogMeIn Resolve name.
Employees can submit and follow up on a request straight from Microsoft Teams.
A zero-trust security model asks each user to create personal signature keys.
🏆 우승: GoTo Resolve
Remote support, ticketing, and endpoint protection in one platform. Built for small and midsize teams that want to fix issues quicker.
GoTo Resolve 가격 책정
Here is what GoTo Resolve costs in 2026. Let us break it down by plan.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기동기 | 월 23.75달러 | 소규모 팀이 시작합니다 |
| 성장 | 월 44.75달러 | Growing IT teams |
| 고급의 | 월 63.75달러 | Multi-agent support teams |
| 완벽한 | 월 75달러 | Full endpoint management |
가격은 2026년 4월에 확정되었습니다.
무료 체험: Yes. GoTo Resolve offers a 14-day free trial with no credit card required.
Free package: A limited free plan supports up to three agents, three devices, and three remote-control sessions per month.
📌 메모: You can add more agents and devices for an extra fee at the billing stage. Higher tiers unlock 오토메이션 and endpoint protection.
⚠️ 가격 관련 참고 사항: These figures come from the CSV pricing database. Some third-party sources list older Basic and Standard tiers at $79 and $190 per month billed annually. Always confirm current rates on the vendor billing page before you buy.
GoToResolve의 주요 이점
Here is what makes GoTo Resolve worth a look:
- 대화형 티켓팅: Users create support tickets through Microsoft Teams and Slack. This simplifies how they receive requests and triage problems.
- 올인원 플랫폼: Remote support, ticketing, and endpoint management sit in one app. Centralizing tools improves how the support team works.
- 제로 트러스트 보안: Personal signature keys protect access. Two factor authentication adds another layer for new users.
- 사전 예방적 지원: Automated patch management and self-healing alerts fix issues before they escalate. This is proactive support in action.
- AI Assistance (GoPilot): Real-time troubleshooting advice can detect and resolve endpoint issues on demand.
- 엔드포인트 보호: Built-in antivirus and background device management keep remote devices safe without disrupting the user.
우리 팀이 발견한 점
우리의 작가 signed up for GoTo Resolve and ran everyday remote support tasks. Here is what stood out during that hands-on time:
GoToResolve의 장점과 단점
✅ 장점
- Microsoft Teams 및 Slack을 통한 대화형 티켓팅
- All in one platform with automation and endpoint protection
- 개인 서명 키를 사용한 제로 트러스트 보안
- Free package for up to three agents and three devices
❌ 단점
- Can feel pricey compared to lean remote access tools
- Some users report the site loading slowly on EU links
- Adding agents and devices raises the monthly cost
ISL 온라인이란 무엇인가요?
ISL Online is remote desktop software for secure remote access.
It lets IT professionals see and control a computer from thousands of miles away.
Technicians start a remote session through the ISL Light app.
The ISL AlwaysOn app handles unattended access to unattended computers.
The company has kept a breach-free record for 22 years, which appeals to regulated industries.
ISL 온라인
A lightweight remote desktop tool with strong security. Trusted by over 5000 businesses for secure remote access.
ISL 온라인 가격
Here is what ISL Online costs in 2026. The pricing structure is simple.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 체험 | 15일 동안 무료 | 모든 핵심 기능 테스트 중 |
| 기동기 | 월 16.90달러 | Solo IT professionals |
| 기준 | 월 34.90달러 | 소규모 지원팀 |
| 프리미엄 | 월 54.90달러 | Regulated industries needing SSO |
가격은 2026년 4월에 확정되었습니다.
무료 체험: Yes. The 15-day trial covers all essential features except multi-session and premium phone support.
Enterprise plans: ISL Online also offers enterprise plans and a Pay Per Use option for teams with heavy demand.
📌 메모: Licensing is based on concurrent connections. Every tier allows unlimited users and devices with no per-seat caps.
⚠️ 경고: The Starter plan skips SSO and premium support. Health care and finance teams that need SSO/SAML should budget for the Premium plan.
ISL 온라인의 주요 이점
Here is why teams pick ISL Online:
- Maximum Security: AES-256 encryption and two factor authentication protect every connection. This suits regulated industries with sensitive information.
- 무제한 사용자: All plans allow unlimited licensed users and managed devices. Fees do not climb as your team grows.
- Lightweight App: The client app is around 600kb. This makes setup fast and keeps performance smooth.
- Private Cloud: Teams can host a managed private cloud on-site. This gives full control over 데이터.
- 크로스 플랫폼: ISL Online runs on Windows, Mac, and Linux. It also supports Android and iOS 기기들.
- 실시간 채팅 지원: Human-operated live chat is open to all users, even during the trial period.
우리 팀이 발견한 점
Our writer set up ISL Online and tested both attended and unattended sessions. Here is what stood out:
ISL 온라인의 장점과 단점
✅ 장점
- AES-256 encryption with a breach-free 22-year record
- Unlimited users and devices on every plan
- Lightweight 600kb client for fast setup
- Live chat support open to trial users too
❌ 단점
- No built-in ticketing or conversational ticketing
- 일부 사용자는 고객 지원 응답 시간이 느리다고 보고합니다.
- Fewer built-in automation and endpoint protection tools
기능 비교
Ready to dig into GoTo Resolve vs ISL Online feature by feature?
We compare ten key areas so you can match each tool to your needs.
| 특징 | 해결하려면 이동하세요 | ISL 온라인 |
|---|---|---|
| 시작 가격 | 월 23.75달러 | 월 16.90달러 |
| 무료 플랜 | ✅ (3명의 에이전트) | ❌ (체험판 전용) |
| 대화형 티켓팅 | ✅ | ❌ |
| 무인 접근 | ✅ | ✅ |
| 엔드포인트 보호 | ✅ | ❌ |
| 맞춤형 브랜딩 | ❌ | ✅ |
| 무제한 사용자 | ❌ | ✅ |
| 프라이빗 클라우드 | ❌ | ✅ |
| 가장 적합한 대상 | All in one IT support | 안전한 원격 접속 |
1. Remote Support Sessions
GoTo Resolve: Technicians launch a remote support session from a web browser with no download. Multiple technicians can join one remote session using a nine-digit access code. They can view multiple monitors and share control during support sessions. A desktop app is also on hand for technicians who assist customers and clients each day.
ISL 온라인: ISL Online offers remote support through the ISL Light app. It provides remote support with file sharing, audio and video calls, and messaging during a remote session. Technicians get full control of remote computers once the client end approves. Screen sharing lets the remote user watch each step. It can provide remote support to a machine at home or in the office.
2. Conversational Ticketing and Help Desk
GoTo Resolve: This is where GoTo Resolve pulls ahead. Conversational ticketing lets users create tickets through Microsoft Teams and Slack. The helpdesk system supports ticket creation, drag-and-drop management, and progress tracking. This helps the support team receive requests and fix issues quicker.
ISL 온라인: ISL Online does not include a ticketing system. It focuses on the remote access and remote control side of support. Teams that need ticketing usually pair it with a separate help desk tool.
3. 보안 및 암호화
GoTo Resolve: GoTo Resolve uses a zero-trust security model. Each user creates personal signature keys for access. Two factor authentication protects new users, giving admin rights holders extra peace of mind over sensitive data.
ISL 온라인: ISL Online brings AES-256 end-to-end encryption, two factor authentication, and user access management. Security fine-tuning and device permissions give admins full control. Its maximum security setup fits regulated industries that handle sensitive information.
⚠️ 경고: Both tools are secure, but only ISL Online publishes a 22-year breach-free record. For health care and finance, that track record can settle a buying decision.
4. Endpoint Protection and Automation
GoTo Resolve: GoTo Resolve adds endpoint protection with built-in antivirus. Proactive IT automation handles patch management and self-healing alerts. AI Insights detect system anomalies and resolve issues before a ticket is even needed.
ISL 온라인: ISL Online centers on remote assistance rather than endpoint management. It has fewer automation and endpoint protection tools. Teams that want built-in antivirus and patching will find GoTo Resolve a better match.
5. 모바일 기기 지원
GoTo Resolve: GoTo Resolve supports Windows, Mac, 기계적 인조 인간, and iOS. Mobile device management is built in. Users can grant a technician permission to access a mobile device camera for support.
ISL 온라인: ISL Online offers mobile device support for Android and iOS devices too. Its mobile support pairs with Windows, Mac, and Linux desktops. Android devices connect with a short session code. This cross-platform reach helps mixed IT environments.
6. 파일 전송
GoTo Resolve: GoTo Resolve allows file transfer during remote support sessions. There is no limit on file type or size. This makes it easy to install patches or move a large file mid-session.
ISL 온라인: ISL Online includes an easy file transfer tool and a file manager. You can move a file between connected computers to share documents or install programs. Both tools handle file transfer well.
7. 통합
GoTo Resolve: GoTo Resolve integrates with Slack and Microsoft Teams for ticket submission and support sessions. Powerful integrations let an organization start a remote session straight from Teams. This keeps the support workflow inside tools your employees already use.
ISL 온라인: ISL Online offers RDP tunneling without a VPN and integrations for admin workflows. It leans on its own apps rather than deep chat integrations. For pure remote access, that focus keeps things simple.
8. 무인 접근
GoTo Resolve: GoTo Resolve enables background device management on unattended devices. Technicians run routine maintenance without disrupting the user. This background 능력 keeps devices patched overnight across remote devices.
ISL 온라인: ISL Online handles unattended access through the ISL AlwaysOn app. It reaches unattended remote computers and unattended machines even when no one is present. Administrative mode gives technicians administrator rights for deeper fixes.
9. Custom Branding and Administration
GoTo Resolve: GoTo Resolve keeps a simple, intuitive interface for technicians and end users. Its onboarding center helps new users get started fast. Branding options are lighter than ISL Online here.
ISL 온라인: ISL Online adds custom branding and standard customization for client machines. Administration tools cover user management and session recording. Session recording and session links help IT professionals 심사 each session. An access password and device permissions guard access. These unique features give admins deeper control.
10. 가격 및 비용
Let us compare the pricing structure side by side.
| 계획 | 해결하려면 이동하세요 | ISL 온라인 |
|---|---|---|
| 무료 체험 | 14일, 카드 없음 | 15일 |
| 기입 | 월 23.75달러 | 월 16.90달러 |
| 중간 | 월 44.75달러 | 월 34.90달러 |
| 더 높은 | 월 63.75달러 | 월 54.90달러 |
| 맨 위 | 월 75달러 | 기업/맞춤형 |
GoTo Resolve: Paid plans start at $23.75/month and are billed annually. You get an all in one platform with ticketing, automation, and endpoint protection. The price is higher, but you pay for more support capabilities in one place. It gives you the ability to manage software and hardware from one console.
ISL 온라인: ISL Online starts lower at $16.90/month with unlimited users on every tier. Its licensing is based on concurrent connections, so cost stays flat as your team grows. For pure remote access, it is the cheaper entry point.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 최저 진입 가격 | ISL 온라인 | 월 16.90달러부터 시작합니다. |
| Ticketing + support | 해결하려면 이동하세요 | 대화형 티켓팅 기능이 내장되어 있습니다. |
| Regulated industries | ISL 온라인 | AES-256 and breach-free record |
| 엔드포인트 보호 | 해결하려면 이동하세요 | 내장형 바이러스 백신 및 패치 기능 |
| 무제한 사용자 | ISL 온라인 | No per-seat caps |
| 올인원 플랫폼 | 해결하려면 이동하세요 | One app for the whole team |
💰 예산
ISL Online wins on entry price and flat, per-connection cost. GoTo Resolve costs more but folds several tools into one platform.
🔌 사용 중인 기술 스택
If your team lives in Microsoft Teams, GoTo Resolve fits neatly. If you need cross-platform reach across Windows, Mac, and Linux, ISL Online covers it.
🛠️ 당신의 응원 스타일
GoTo Resolve suits full-service help desks that manage tickets and devices. ISL Online suits teams that just need to connect and control quickly.
🎓 귀하의 경험 수준
Both keep a user friendly, intuitive interface. ISL Online is quick to launch. GoTo Resolve rewards teams that use its great features and extra features.
🆓 무료 체험 및 데모
Try both before you buy. GoTo Resolve gives a 14-day trial with no card. ISL Online offers a 15-day trial period with nearly all features.
🛟 지원 옵션
GoTo Resolve offers 24/7 customer support by email, chat, and phone on paid plans. Both offer support for technical issues and connection issues. ISL Online opens live chat to every user, so you can receive support fast even on a trial.
전환 가이드
이미 이러한 도구 중 하나를 사용하고 계신가요? 전환 시 기대할 수 있는 사항은 다음과 같습니다.
🔄 Switching from GoTo Resolve to ISL Online?
✅ 얻게 될 이점:
- Lower entry price and unlimited users
- A lightweight app and private cloud option
- Custom branding for client machines
❌ 잃게 될 것:
- Microsoft Teams 내 대화형 티켓팅
- 내장형 바이러스 백신 및 엔드포인트 보호 기능
- 자동 패치 관리
📋 전환 방법:
- Export your device list from GoTo Resolve
- Create an ISL Online account and install ISL Light
- Set up ISL AlwaysOn on your unattended machines
🔄 Switching from ISL Online to GoTo Resolve?
✅ 얻게 될 이점:
- Conversational ticketing and a full help desk
- Endpoint protection with built-in antivirus
- Proactive automation and AI insights
❌ 잃게 될 것:
- 모든 요금제에서 사용자 수 제한 없음
- The managed private cloud option
- Custom branding and Linux desktop support
📋 전환 방법:
- Note your active concurrent connections in ISL Online
- Create a GoTo Resolve account and set signature keys
- Connect Microsoft Teams and add your agents
저희 리뷰에서 다루지 않은 내용
This comparison focused on small and midsize IT teams. We did not test large enterprise plans, deep API workflows, or bulk licensing for hundreds of seats. Our notes reflect the April 2026 versions, so features may change. If you manage a huge fleet of remote devices, your priorities may differ from what we covered here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | ISL 온라인 |
| 🎫 티켓팅 | 해결하려면 이동하세요 |
| 🔒 보안 | ISL 온라인 |
| 🛡️ 엔드포인트 보호 | 해결하려면 이동하세요 |
| 🤖 자동화 | 해결하려면 이동하세요 |
| 👶 사용 편의성 | 묶다 |
| 🏆 종합 우승 | 해결하려면 이동하세요 |
🏆 우승: 고토 리졸브
GoTo Resolve wins three of six categories in this comparison.
다음과 같은 경우에 가장 적합합니다: All in one IT support, conversational ticketing, endpoint protection
GoTo Resolve and ISL Online serve two different buyers. GoTo Resolve is an all in one IT platform that blends ticketing, remote support, and endpoint management.
ISL Online is a lean remote desktop tool with strong security and a low starting price. It is a great tool for regulated industries that just need secure remote access.
If you only want to connect and control remote computers, ISL Online is the better value. If you want ticketing, automation, and endpoint protection in one app, GoTo Resolve is the stronger pick for most support teams.
GoToResolve 비교
GoToResolve가 다른 원격 지원 도구와 비교했을 때 어떤 장점을 가지고 있는지 살펴보겠습니다.
GoTo Resolve vs 팀뷰어
GoTo Resolve가 다음 분야에서 승리했습니다: conversational ticketing, a free package for three agents, simpler billing
TeamViewer가 다음 항목에서 우위를 차지했습니다: broader device reach, deeper advanced features, larger app suite
GoTo Resolve vs 애니데스크
GoTo Resolve가 다음 분야에서 승리했습니다: built-in ticketing, endpoint protection, Microsoft Teams integration
AnyDesk가 다음 항목에서 우위를 점합니다: lower price, lightweight setup, fast raw connection speed
GoTo Resolve가 다음 분야에서 승리했습니다: all in one management, proactive automation, conversational ticketing
스플래시탑 승리 항목: cheaper unattended access, strong high-resolution streaming, simple pricing
ISL 온라인 비교
Here is how ISL Online stacks up against other remote access tools:
ISL 온라인 승리 기록: flat per-connection pricing, a lighter 600kb client, live chat for trial users
TeamViewer가 다음 항목에서 우위를 차지했습니다: a wider app suite, more third-party integrations, broader brand recognition
ISL 온라인 승리 기록: private cloud hosting, unlimited users, RDP tunneling without a VPN
RealVNC Connect가 다음 항목에서 우위를 점합니다: tighter per-device pricing, mature mobile apps, simple licensing for solo users
ISL 온라인 승리 기록: AES-256 with a breach-free record, session recording, custom branding
RemotePC가 다음 항목에서 우위를 차지했습니다: lower annual cost for individuals, simple onboarding, generous device counts
자주 묻는 질문
GoToResolve는 어떤 기능을 하나요?
GoTo Resolve is an all in one IT management suite. It combines remote support, conversational ticketing, and endpoint management so a support team can fix issues quicker from one app.
GoToResolve는 무료인가요?
Yes, in a limited way. A free package supports up to three agents, three devices, and three remote-control sessions per month. There is also a 14-day free trial with no card.
GoToResolve 비용은 얼마인가요?
Paid GoTo Resolve plans start at $23.75/month billed annually. Higher tiers add automation and endpoint protection. You can add more agents and devices for an extra fee.
islonline은 안전한가요?
Yes. ISL Online uses AES-256 encryption, two factor authentication, and access management. It has held a breach-free record for 22 years, which suits regulated industries with sensitive information.
가장 안전한 원격 데스크톱은 무엇일까요?
Both are secure. ISL Online stands out for maximum security with AES-256 and a long breach-free record. GoTo Resolve counters with a zero-trust model and personal signature keys.
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