⚡ 簡単な評価:
- 価格: 銅 CRM starts at $9/seat/month. Close CRM starts at $35/seat/month.
- 最適な用途: Copper for Google Workspace teams living in the Gmail 受信トレイ. Close for outbound sales teams that live on phone calls.
- 主な違い： Copper runs as a Chrome extension inside Gmail and Google Calendar. Close ships a built in calling stack with a power dialer.
- 私たちのおすすめ： Copper CRM, based on its higher aggregate rating and much lower entry price.
These two tools are not chasing the same buyer.
Copper CRM was built for companies that run on Google.
Close CRM was built for sales teams that run on the phone.
One lives inside your Gmail tab. The other replaces your phone system.
Here is how to pick the right sales CRM for your 仕事.
概要
This Copper CRM vs Close CRM comparison covers pricing, features, and day to day functionality.
私たちは両ツールのドキュメント、価格ページ、ユーザーレビューを確認しました。
私たちのライター陣は、それぞれの動物と実際に触れ合う時間も設けました。
それらのメモは、以下の「チームが気づいたこと」のセクションに記載されています。
By the end you will know which tool fits your sales process.
Copper CRM とは何ですか?
Copper CRM is customer relationship management software built for Google Workspace.
It launched in 2012 as a simple Gmail extension that killed manual data entry.
It grew into a full CRM for Google Workspace, formerly G Suite.
A Chrome extension puts your leads and deals right inside the Gmail inbox.
Copper社は、Google自身を含め、世界中で3万社以上のCRM顧客を抱えていると主張している。
Here is a closer walkthrough of how the platform works day to day.
🏆 受賞者：Copper CRM
Manage contacts and deals without leaving Gmail. Copper syncs email, meetings, and new contacts automatically.
銅CRMの価格
Copper CRM pricing runs across four tiers. Every plan is billed per seat.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| スターター | 1席あたり月額9ドル | 連絡先のみを整理する |
| 基本 | 1席あたり月額23ドル | 中小企業 teams up to 2,500 contacts |
| プロ | 1席あたり月額59ドル | ワークフロー オートメーション and 15,000 contacts |
| 仕事 | 1席あたり月額99ドル | Email sequence sending and website tracking |
Pricing verified August 2026.
無料トライアル: Yes. Copper offers a 14-day free trial for new users.
返金保証: Copper does not advertise a refund window. Use the trial to test first.
📌 注記： The Starter plan has no pipeline functionality. It only organizes contacts. You need Basic or higher to create pipelines.
⚠️ 警告： The rates above reflect annual billing. Copper’s public site lists higher figures when paid monthly, such as $29 for Basic and $69 for Professional. Check the vendor site before you buy.
銅CRMの主な利点
Here is what makes Copper worth a look:
- Google Workspaceとの連携： Copper syncs emails, meetings, and contact data on its own. It is the only CRM built specifically for Google Workspace.
- Work from Gmail and Google Calendar: Create and update leads, opportunities, people, companies, and tasks directly from either app.
- Familiar interface: The design mirrors other Google products. Teams already using Google Docs and Google Sheets pick it up fast.
- 複数のパイプライン： Track sales opportunities and projects across custom stages. You can easily track deals and projects side by side.
- Workflow automation and lead scoring: Automate tasks that would otherwise eat your day. Lead scoring ranks which new lead deserves attention first.
- Email templates and tracking: Copper tracks opens and clicks. Email templates keep replies consistent across the whole sales team.
- 使いやすいAPI： Copper’s API is powerful and easy to work with. Any developer can build custom integrations with other tools.
You can test every one of these on the free trial.
私たちのチームが気づいたこと
私たちの 作家 signed up for Copper and used it alongside a live Gmail account for several days. Here is what stood out:
銅CRMの長所と短所
✅ メリット
- Deepest Google Workspace integration of any CRM software
- Chrome extension works inside Gmail and Google Calendar
- Starter plan costs $9 per seat per month
- Automatically populates records with data from Gmail
- カスタム統合のためのユーザーフレンドリーなAPI
❌ デメリット
- Pricing climbs steeply at each higher tier
- Cannot be used natively by Microsoft 365 companies
- Contact management glitches reported, including disappearing contact information
- Marketing tools are clunky and powered by an external add on called Outfunnel
Close CRM とは何ですか?
Close CRM is a sales CRM built for small to medium-sized businesses.
Its whole focus is turning leads into revenue.
Email, calling, and SMS all sit in a single inbox.
Sales reps place phone calls straight from the browser or a mobile device.
That makes it closer to a sales engagement tool than a classic CRM.
This video walks through the interface in more detail.
🥈 Runner Up: Close CRM
Call, 文章, and email prospects from one screen. Built for outbound teams chasing more deals per week.
CRMの価格設定を閉じる
Close offers three plans. Each one is priced per seat.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 必需品 | 1席あたり月額35ドル | Startup features for a first sales hire |
| 成長 | 1席あたり月額99ドル | Professional features like the power dialer |
| 規模 | 1シートあたり月額139ドル | Call coaching and custom objects |
Pricing verified August 2026.
無料トライアル: Yes. Close offers a 14-day free trial with no card required up front.
返金保証: None published. The trial is the safest way to test it.
📌 注記： Every plan includes built in calling, texting, and email. Advanced automation and collaboration tools sit in the higher tiers.
⚠️ 警告： Close has renamed and repriced its tiers before. Older sources list Startup, Professional, and Enterprise at $49, $99, and $139 per seat annually. Confirm current plan names on the vendor site.
Close CRMの主なメリット
Here is where Close earns its keep:
- 内蔵通話機能: Dial from the platform with no separate phone system. A power dialer and predictive dialer let reps dial multiple numbers back to back.
- スマートビュー: Filter and search leads by criteria that matter to you. Reps see which prospects to work next.
- One inbox for アウトリーチ: Email, calls, and SMS land in one place. Bulk email and email sequences run from the same screen.
- Automation and reminders: Workflows send follow ups without manual effort. Automated reminders keep tasks from slipping.
- コールコーチング: Managers listen live and talk reps through a call. Activity lands on profile timelines for review.
- 迅速なセットアップ： A CSV import tool and a free one-click migration tool move your data across from other CRM options.
- サポートと 安全: A help center, API docs, and regular product updates back the platform. Close treats data security as a core commitment.
The trial gives you access to all of it for two weeks.
私たちのチームが気づいたこと
Our writer ran Close on a desktop for a week of outbound calling. Here is what stood out:
CRMのメリットとデメリット
✅ メリット
- Best-in-class call functionality straight from the browser
- Simple enough to drive full team engagement quickly
- Free one-click migration and proactive onboarding help
- Rated 4.7 out of 5 on G2 by users
❌ デメリット
- Reporting is weak compared to rival platforms
- Entry pricing is steep for smaller teams
- Less customizable than most other CRMs
- Integrates with 80 tools but misses some key ones
機能比較
Both tools call themselves CRM software, but they solve different jobs. We compared ten areas that matter most when you pick between them.
| 特徴 | 銅CRM | CRMを閉じる |
|---|---|---|
| 開始価格 | 1席あたり月額9ドル | 1席あたり月額35ドル |
| 無料プラン | ❌ | ❌ |
| Google Workspace 統合 | ✅ | ❌ |
| 生まれながらの使命感 | ❌ | ✅ |
| パワーダイヤラー | ❌ | ✅ |
| 複数のパイプライン | ✅ | ✅ |
| ワークフロー自動化 | ✅ | ✅ |
| プロジェクト管理 | ✅ | ❌ |
| カスタムオブジェクト | ❌ | ✅ |
| 最適な用途 | Google Workspace 中小企業向け | アウトバウンドセールスチーム |
1. 連絡先管理
銅CRM: New contacts appear on their own from your Gmail history. You never retype an email address or a job title. The Basic plan holds up to 2,500 contacts and the Professional plan imports up to 15,000.
CRMを閉じる: Leads sit at the center instead of individual people. Smart Views filter them by any criteria so reps prioritise the right prospects. Custom fields and custom objects let you shape records around your own sales processes.
⚠️ 警告： Some Copper users report contact management glitches, including contact information that disappears. Keep an exported backup of your customer relationships.
2. Google Workspaceとの統合
銅CRM: This is the reason the product exists. Copper’s integration syncs email, meetings, and files across Gmail and Google Calendar, and reaches into Google Drive, Google Docs, and Google Sheets. You create leads, companies, and tasks directly from the Gmail sidebar.
CRMを閉じる: Google Workspace integration exists but is standard, not native. Close connects to more than 80 other tools, including Zoom meetings and Slack. A few key integrations that rivals ship are still missing.
3. 販売パイプライン
銅CRM: You can create pipelines for anything, not just deals. Multiple pipelines run in parallel so one board tracks sales and another tracks client onboarding. The visual layout shows where each opportunity is stuck by date.
CRMを閉じる: The pipeline view is built to expose bottlenecks fast. It is tuned for one job, which is moving a new lead toward a signed deal. Teams wanting broader project management will find it narrow.
4. Calling and Communication
銅CRM: There is no dialer. The mobile app logs calls and texts automatically, but you place them from your phone. Email templates handle most outreach instead.
CRMを閉じる: Calling is the headline feature. Reps dial multiple numbers in sequence using the power dialer, or let the predictive dialer queue them. Managers use call coaching to whisper guidance mid-call.
💡 プロのヒント: If phone calls drive most of your revenue, this single category may decide the whole comparison for you.
5. ワークフロー自動化
銅CRM: Workflow automation removes repetitive admin and manual data entry. It can automate tasks like stage changes and assignment rules. This sits on the Professional plan and above.
CRMを閉じる: Workflows fire automated follow ups and reminders to lift response rates. The automation is aimed squarely at outreach cadence rather than back office admin. Advanced features here start on the middle tier.
6. Email Tools and Sequences
銅CRM: Automated emails send from your own Gmail account, which keeps them personal. Multi-step email sequence sending is locked to the Business tier. Because they go out as transactional mail, bulk emails have no unsubscribe link.
CRMを閉じる: Email sequences, bulk email, and templates come standard in the shared inbox. Replies drop into the same timeline as calls and texts. Nothing needs a separate marketing app to work.
7. レポートと分析
銅CRM: Custom reporting lets you build your own sales reports from Copper data. Website tracking and lead scoring feed extra signal into those reports. Reporting depth improves noticeably on the Professional and Business plans.
CRMを閉じる: Reporting covers quick KPI dashboards for coaching and activity review. Users describe it as the weakest part of the product. If you need custom graphs and deep slicing, look elsewhere.
8. Data Import and Migration
銅CRM: Import runs from a spreadsheet or straight from Google Contacts. Records then fill themselves from Gmail activity. There is no white-glove migration service on lower tiers.
CRMを閉じる: A CSV importer plus a free one-click migration tool moves you off another CRM quickly. Support is proactive during onboarding and includes training. Motivated teams get live inside the trial window.
9. Projects and AI Assistance
銅CRM: Pipelines double as project boards, so client delivery lives beside the sales pipeline. That makes Copper useful after the deal closes. It is a real advantage for agencies juggling clients and projects.
CRMを閉じる: Sales AI summarises calls and drafts follow-up notes for reps. Those advanced capabilities are aimed at speed rather than post-sale work. Delivery and project tracking still need a separate tool.
10. 価格設定とコスト
Here are both price lists side by side.
| ティア | 銅CRM | CRMを閉じる |
|---|---|---|
| エントリ | Starter — $9/seat/month | 基本プラン — 1席あたり月額35ドル |
| 中 | Basic — $23/seat/month | 成長 — 1席あたり月額99ドル |
| アッパー | Professional — $59/seat/month | 料金プラン — 1席あたり月額139ドル |
| トップ | Business — $99/seat/month | — |
| 無料トライアル | 14日間 | 14日間 |
銅CRM: The $9 Starter plan is the cheapest door into either product, though limited features mean contacts only with no pipelines. Real work begins at Basic. Copper CRM pricing is still considered expensive next to some other CRM tools with matching functionality.
CRMを閉じる: Entry pricing sits nearly four times higher, but the phone system is included. If you would otherwise pay separately for a dialer, the gap narrows fast. For a small business without heavy call volume, it is hard to justify.
💡 Cost Check: Five seats on Copper Basic cost $115 per month. Five seats on Close Essentials cost $175 per month.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 予算が限られている | 銅CRM | $26 cheaper per seat at entry |
| Heavy outbound calling | CRMを閉じる | Dialer included, no phone bill |
| Google Workspace shop | 銅CRM | Native Gmail and Calendar sync |
| Deep custom reporting | 銅CRM | Close reporting is thin |
| Microsoft 365 shop | CRMを閉じる | Copper cannot run natively |
| Client project tracking | 銅CRM | Pipelines double as project boards |
💰 あなたの予算
Copper starts at $9 per seat and Close starts at $35. Across a five person sales team that gap compounds every month.
🔌 あなたの技術スタック
If your company already lives in Google, Copper is the obvious fit. If you run Microsoft 365 or need Zoom meetings logged automatically, choose Close instead.
📞 販売プロセス
Relationship-led selling with long email threads suits Copper. High-velocity outbound that needs more leads dialled per hour suits Close.
🎓 あなたの経験レベル
Both tools are beginner friendly. Copper feels familiar to anyone who can manage a Gmail inbox, while Close wins on speed to full team engagement.
🆓 無料トライアルとデモ
Each vendor gives you 14 days of free access. Run the same ten deals through both before you commit a budget.
🛟 サポートオプション
Close includes free migration help and hands-on onboarding. Copper leans on documentation, an API reference, and third-party add ons for gaps.
切り替えガイド
Already on one of these? Here is what changes if you move.
🔄 Switching from Copper CRM to Close CRM?
✅ 得られるもの：
- A dialer inside the CRM, so reps stop switching apps
- Call coaching and live listening for managers
- Custom objects and deeper record customisation
❌ 失うもの：
- Native sync with Gmail, Google Calendar, and Google Drive
- Pipelines used for client project management
- The $9 entry price point
📋切り替え方法：
- Export contacts, companies, and opportunities from Copper as CSV
- Start the Close trial and run the one-click migration tool
- Map custom fields, then rebuild your Smart Views
🔄 Switching from Close CRM to Copper CRM?
✅ 得られるもの：
- CRM records that live inside the Gmail sidebar
- Custom reporting, website tracking, and lead scoring
- A far lower per-seat bill for the same headcount
❌ 失うもの：
- Built in calling, SMS, and the power dialer
- Smart Views for filtering prospects
- Free migration support and guided onboarding
📋切り替え方法：
- Export leads and activity history from Close
- Install the Copper Chrome extension on your Google account
- Import the file, then let Gmail backfill contact records
私たちのレビューで取り上げられなかったこと
This comparison focused on small businesses and lean sales teams. We did not test either platform at 50 seats or above, and we did not evaluate custom API builds, single sign-on, or industry compliance needs such as HIPAA. Our notes reflect the August 2026 versions of both products. If you manage a large field sales organisation, your priorities will differ from what we covered here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | 銅CRM |
| 📇連絡先管理 | CRMを閉じる |
| 🔗 連携機能 | 銅CRM |
| 📞 Calling & Outreach | CRMを閉じる |
| ⚙️ ワークフロー自動化 | ネクタイ |
| 📊 報道 | 銅CRM |
| 📁 プロジェクト管理 | 銅CRM |
| 🏆総合優勝 | 銅CRM |
🏆 受賞者：COPPER CRM
Copper CRM wins 4 of 7 categories.
最適な用途: Google Workspace businesses, agencies tracking clients and projects, and small teams watching cost per seat.
Copper CRM and Close CRM are aimed at different buyers. Copper is a relationship tool that hides inside software your team already uses every day.
Close is a sales engine. It replaces your phone system and pushes reps to work more leads per hour.
Close is the stronger pick for high-volume inside sales. But for most small businesses buying their first CRM, Copper delivers more usable functionality per dollar.
銅CRMの比較
Here is how Copper measures up against other CRM tools buyers shortlist:
銅が勝つ点： Gmail-native records, a friendlier API for any developer, transparent per-seat pricing with no hidden customisation costs
HubSpotが優れている点： A genuine free tier, far stronger marketing tools, Microsoft 365 support
銅が勝つ点： Automatic Gmail data capture, tighter Google Calendar sync, lower entry price per seat
月曜日のCRMの勝利点： Board customisation, cross-department project management, dashboard variety
銅が勝つ点： Deeper Google Workspace integration, richer workflow automation, built-in lead scoring
Capsule CRMが優れている点： Cheaper mid-tier plans, a free plan for tiny teams, simpler setup
銅が勝つ点： Speed of onboarding for Google users, Chrome extension workflow, cleaner interface
Insightlyが勝利した点： Stronger project delivery modules, platform-agnostic email support, more reporting depth at mid tier
This video runs through more of the alternatives worth a look.
Still, for Google-first companies Copper stays the simplest starting point.
Close CRMの比較
And here is where Close lands against its own rivals:
僅差での勝利： Calling built into the core product, faster rep adoption, no upsell path to reach basic automation
HubSpotが優れている点： Reporting breadth, marketing and service modules, a free entry tier
僅差での勝利： Predictive dialling at scale, unified call and email timeline, one-click migration
Freshsalesが勝利した点： Much lower starting price, built-in chat channels, broader integration catalogue
CRMを閉じる vs キープ
僅差での勝利： Outbound call volume, cleaner rep-facing interface, quicker time to first campaign
キープの勝利条件： Marketing automation depth, invoicing and payments, landing page building
CRMを閉じる vs セールスフォース
僅差での勝利： Setup measured in days not months, no admin headcount required, predictable per-seat cost
Salesforceが優れている点： Customisation ceiling, enterprise reporting, partner and app marketplace size
The clip below covers a few more options in this space.
None of them match Close on raw calling volume.
よくある質問
Copper CRMは何に使用されますか？
It manages contacts, deals, and projects for teams on Google Workspace. Records update automatically from Gmail, which removes most repetitive data entry.
Copper CRMの旧名称は何ですか？
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and rebranded to Copper as the product grew.
Copper CRMはOutlookと連携できますか？
Not natively. The platform is built around Google, so Microsoft 365 companies cannot use it the way Gmail users do.
Closeは他のCRMとどう違うのですか？
It bundles calling, texting, and email into the CRM itself. Most rivals expect you to bolt on a separate dialer.
Closeの月額料金はいくらですか？
Plans run $35, $99, and $139 per seat each month. A 14-day trial lets you test before paying anything.
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