⚡ 簡単な評価:
- 価格: HubSpot Free Tools cost $0/month, with paid plans from $15/seat/month. SugarCRM starts at $59/user/month.
- 最適な用途: HubSpotのスーツ 中小企業 and marketing teams. SugarCRM suits manufacturing and wholesale distribution.
- 主な違い： HubSpot has a free CRM plan. SugarCRM has no free plan or free trial on most tiers.
- 私たちのおすすめ： HubSpot, because you can run contact management and email marketing before paying anything.
Most people compare HubSpot vs SugarCRM for one reason.
They want one CRM platform for sales and marketing teams.
Both tools manage contacts, deals, and customer relationships.
しかし、それらは全く異なる企業向けに作られたものだった。
HubSpot chases inbound marketing and easy setup for smaller businesses.
SugarCRM chases deep customization for mid-market and enterprise teams.
概要
This HubSpot vs SugarCRM comparison covers pricing, core features, and ease of use.
We also break down which sales team each CRM software fits.
Our sources include published specs, vendor documentation, and HubSpot CRM reviews on G2.
弊社のライター陣も、両プラットフォームを実際に操作して検証しました。
それらのメモは、以下の「チームが気づいたこと」のセクションに記載されています。
HubSpotとは何ですか？
HubSpotは、営業チームとマーケティングチーム向けの顧客関係管理プラットフォームです。
It lets teams manage contacts and track deals in real time.
The product is split into connected hubs.
Marketing Hub, Sales Hub, and Service Hub share one contact record.
That structure unifies every customer interaction across departments.
HubSpotの無料CRMは、最大100万件の連絡先と無制限のユーザーをサポートしています。
Over 750,000 customers use it weekly to run campaigns and communications.
🏆 受賞者：HubSpot
Start with free features and grow into paid plans later. Contact management, email tracking, and landing pages sit in one place.
HubSpotの価格
Here is what HubSpot costs in 2026.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料ツール | 月額0ドル | 小さい 仕事 teams testing contact management |
| マーケティングハブスターター | 1席あたり月額15ドル | Email marketing and lead nurturing |
| スターター顧客プラットフォーム | 1席あたり月額15ドル | Marketing, sales, and service in one bundle |
| マーケティングハブプロフェッショナル | 1席あたり月額800ドル | Larger marketing teams needing custom reports |
Pricing verified August 2026.
無料トライアル: The free version never expires and needs no credit card.
返金保証: HubSpot offers no blanket refund window, so test the free plan first.
📌 注記： The free plan includes one deal pipeline and one team, with unlimited users. The Starter plan includes 1,000 marketing contacts, and each extra thousand costs $50.
⚠️ 警告： Paid subscriptions need an annual commitment, even on monthly billing. HubSpot’s public pricing pages also list bundled Professional plans at $1,080/month. Bundled enterprise plans run from $4,000/month. Those figures sit above the seat prices in our table.
HubSpotの主なメリット
Here is what makes HubSpot worth a look:
- A real free CRM: The free plan holds one million contacts. It costs nothing and never expires.
- Free features that matter: Email marketing, email tracking, and landing pages are included. Most rivals charge for these.
- Universal inbox: Live chat, チャットボット, and Facebook Messenger feed one shared thread. Your support team sees every reply.
- 500+ business apps: Google Workspace, Microsoft 365, and セールスフォース connect natively. Setup takes minutes, not weeks.
- HubSpotアカデミー: Free courses train new users on inbound marketing. Reviewers rate this training highly.
- Breeze AI: Recent updates automate email drafting and データ enrichment. Repetitive admin work drops.
- Clean visual dashboard: The sales pipeline updates in real time. Sales leaders see the funnel at a glance.
私たちのチームが気づいたこと
私たちの 作家 built a live sales pipeline in HubSpot’s free CRM. Here is what stood out from that hands-on time:
The walkthrough below covers the same setup on video.
HubSpotのメリットとデメリット
✅ メリット
- 無料プランでは、100万件の連絡先と無制限のユーザーをサポートします。
- ガイド付きセットアッププロセスを備えたユーザーフレンドリーなインターフェース
- Salesforceを含む500以上のビジネスアプリと連携します。
- Marketing Hub, Sales Hub, and Service Hub share one contact record
- HubSpot Academy training and a deep knowledge base
❌ デメリット
- 有料プランは、ビジネスの成長に伴いすぐに高額になる。
- ハブを組み合わせると、価格設定が複雑になります。
- The free version has no live customer support
- Steep learning curve on advanced features and custom objects
SugarCRM とは何ですか?
SugarCRM is a CRM platform built for relationship-driven B2B companies.
It serves manufacturing, wholesale, and distribution businesses well.
The product splits into three arms.
Sugar Market handles marketing オートメーション, social media, and SEO.
Sugar Sell covers salesforce オートメーション, reports, and product management.
Sugar Serve adds smart routing, case tracking, and a unified console.
Its 2026 strategy is called Precision Selling.
That approach mixes CRM and ERP data for AI-driven guided selling.
以下の動画では、メイン画面について説明しています。
シュガーCRM
Built for teams with complex account structures. You can customize SugarCRM heavily and host it in the cloud or on your own servers.
SugarCRMの価格
Here is what SugarCRM costs per user per month.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 標準 | 1ユーザーあたり月額59ドル | Small sales teams needing core features |
| 高度な | 1ユーザーあたり月額85ドル | Sales performance tracking and advanced workflows |
| プレミア | 1ユーザーあたり月額135ドル | 強化されたサポートを備えたエンタープライズレベルのプラン |
Pricing verified August 2026.
無料トライアル: Most SugarCRM plans skip the free trial, and there is no free version.
返金保証: Refunds run through your contract terms, not a public policy page.
📌 注記： SugarCRM keeps a ten user minimum across its tiers. Ten users on the entry plan means a real floor on SugarCRM cost, even for a small team. Annual billing lowers the price per user compared with monthly billing.
⚠️ Pricing conflict flagged: Our CSV data lists Standard, Advanced, and Premier. Vendor and third-party pages describe a Sugar Professional tier at $52 per user and a Sugar Enterprise tier at $65 per user, billed annually, plus Sugar Market at $1,000/month for 10,000 contacts. We publish the CSV figures above and note the difference here. Check current SugarCRM pricing before you buy.
SugarCRMの主なメリット
Here is where SugarCRM earns its keep:
- 360度顧客ビュー： Sales, marketing, and service teams share one record. Silos between departments drop away.
- SugarPredict AI: Domain-specific AI predicts lead conversion odds. It also suggests the next best action inside seller workflows.
- 詳細なカスタマイズ: Drag and drop workflows let you build custom fields and layouts without code. Deeper module changes still need software development skills.
- Open source heritage: You choose where your data lives. Cloud, private cloud, and on-premises hosting are all supported.
- グローバル展開： Over 30 languages and multiple currencies ship in the box. That helps companies expanding across markets.
- Lower total cost than Salesforce: SugarCRM reports rollout costs around 42% lower. Total cost of ownership lands about 32% lower.
- Open API access: REST APIs and SOAP APIs connect legacy ERP and finance systems. Front-office and back-office data merge into a single platform.
私たちのチームが気づいたこと
Our writer set up a demo account and tested SugarCRM’s record layouts and dashboards. Here is what stood out:
SugarCRMのメリットとデメリット
✅ メリット
- Deep customization for specific business needs without heavy coding
- Cloud, private cloud, and on-premises deployment options
- Strong fit for manufacturing and wholesale distribution
- REST and SOAP APIs connect legacy ERP systems
❌ デメリット
- No free plan and no free trial on most tiers
- Ten user minimum raises the real entry cost
- Steep learning curve because of the wide feature set
- Service features rate weaker than ゼンデスク and Salesforce Service Cloud
機能比較
Ready for a closer look at HubSpot vs SugarCRM? We compare ten areas that decide which CRM software fits your company.
| 特徴 | ハブスポット | シュガーCRM |
|---|---|---|
| 開始価格 | 月額0ドルの無料プラン | 1ユーザーあたり月額59ドル |
| 無料版 | ✅ | ❌ |
| 連絡先管理 | ✅ One million contacts | ✅ Unlimited records |
| マーケティングオートメーション | ✅ マーケティングハブ | ✅ 砂糖市場 |
| ネイティブ統合 | ✅ 500以上のビジネスアプリ | ✅ Connectors and APIs |
| On-Premises Hosting | ❌ | ✅ |
| ランディングページ | ✅ | ✅ |
| Eコマースツール | ✅ Payments and quotes | ❌ Via integrations |
| Free Email Support | ❌ Paid plans only | ❌ Paid plans only |
| 最適な用途 | Small businesses and marketing teams | Manufacturing and mid-market B2B |
1. 連絡先管理
ハブスポット： The free CRM stores up to one million contacts with unlimited users. Custom properties let you tag industry, deal size, or lifecycle stage. Custom objects arrive on higher paid plans.
シュガーCRM: Records carry a 360-degree view of every interaction across departments. That depth suits accounts with many contacts, sites, and buying committees. Setup takes longer than HubSpot’s guided flow.
2. 営業パイプライン管理
ハブスポット： The free plan includes one deal pipeline and a visual dashboard. Sales leaders track the whole sales process in real time. Extra pipelines need a paid tier.
シュガーCRM: Sugar Sell adds sales automation, quotas, and forecasting across long B2B cycles. SugarPredict scores which leads will convert. Guided selling then suggests the next step.
3. マーケティングオートメーション
ハブスポット： HubSpot Marketing Hub runs email marketing, lead nurturing, and inbound marketing campaigns from one place. Email tracking shows who opened and clicked. The free plan caps automated emails and notifications.
シュガーCRM: Sugar Market covers campaigns, SEOツール, and social media management. It is priced separately from the sales product. Marketing teams pay more to nurture relationships here.
4. AI and Workflow Automation
ハブスポット： The Breeze AI suite drafts emails and enriches contact data automatically. Workflow automation handles routing and follow-up tasks. Basic workflows start on the Starter plan.
シュガーCRM: Automated sales workflows cut manual data entry across long deals. Predictive lead scoring, generative AI, and sentiment analysis are built in. Advanced workflows sit on higher tiers.
5. レポートと分析
ハブスポット： Dashboards cover campaign, deal, and customer service analytics. Custom reports unlock on the Professional plan. Free users get a smaller preset set.
シュガーCRM: Reporting leans on CRM and ERP data together for revenue and product performance views. Geo mapping plots accounts by territory. Building those reports takes more setup work.
💡 プロのヒント: Write down the five numbers your sales leaders check weekly. Then ask each vendor to show those exact custom reports in a demo.
6. Integrations and Business Apps
ハブスポット： Over 500 business apps connect natively, including Google Workspace, Microsoft 365, and Salesforce. Calendar integration and ミーティング links work out of the box. A mobile app covers iOS そしてAndroid。
シュガーCRM: Native connectors, third-party add-ons, REST APIs, and SOAP APIs cover most systems. ERP integration is the standout strength. Fewer one-click marketing tools ship by default.
7. Landing Pages and Website Pages
ハブスポット： Landing pages and website pages are built into the free plan. Forms feed straight into contact records. Content arrangement uses a drag and drop editor.
シュガーCRM: Landing pages live inside Sugar Market rather than the core CRM. They work well for campaign capture. You need that module to access them.
8. E-Commerce and Custom URLs
ハブスポット： Quotes, payment links, and e-commerce management tie orders back to the contact record. That helps teams selling to new customers online. Shopify and similar stores connect through business apps.
シュガーCRM: Selling online runs through ERP or commerce integrations instead. Custom URLs let you brand campaign and portal links. It is more setup, but it matches specific business rules.
9. Security, Customization, and Deployment
ハブスポット： HubSpot runs cloud-only with permission sets and 監査 trails on paid plans. Some reviewers call its customization rigid next to developer-focused rivals. Essential controls sit on higher tiers.
シュガーCRM: 安全 settings, custom workflows, and deployment options are all configurable. You can host in the public cloud, a private cloud, or your own data centre. Many buyers hire partners for that work.
Workflow rules follow the same pattern. Most changes happen through drag and drop, while new modules need developer help.
Hosting choice is the clearest gap between the two products.
⚠️ 警告： Deep SugarCRM changes can need coding knowledge or a paid partner. Budget for that before you compare CRM prices on paper.
10. 価格設定とコスト
Let’s put the plans side by side.
| ティア | ハブスポット | シュガーCRM |
|---|---|---|
| 無料 | 無料ツール：月額0ドル | ❌ 無料プランはありません |
| 入場料支払い済み | Marketing Hub Starter: $15/seat/month | Standard: $59/user/month |
| Bundled entry | Starter Customer Platform: $15/seat/month | Advanced: $85/user/month |
| 最高級 | Marketing Hub Professional: $800/seat/month | Premier: $135/user/month |
ハブスポット： The entry price is the lowest here, and the free version costs nothing at all. Costs climb sharply once you reach Professional tiers or add marketing contacts. Mixing hubs makes the invoice hard to predict.
シュガーCRM: Pricing is flatter and easier to forecast across a full sales team. The ten user minimum means the Standard plan really starts near $590/month. That is not an affordable CRM for a two-person shop.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| A zero-cost start | ハブスポット | 無料プラン、ユーザー数無制限 |
| ERP-connected selling | シュガーCRM | REST and SOAP API depth |
| Inbound marketing tools | ハブスポット | Landing pages and email built in |
| On-premises hosting | シュガーCRM | You keep control of data |
| Fewer than ten employees | ハブスポット | No user minimum to clear |
| 初心者向けのセットアップ | ハブスポット | Guided onboarding and free training |
💰 あなたの予算
HubSpot lets you run a CRM at $0 and upgrade when revenue arrives. SugarCRM asks for ten seats before you send a single email.
🔌 あなたの技術スタック
Cloud-first teams get faster wins from HubSpot’s 500+ native connections. Companies running legacy ERP get more from SugarCRM’s API access.
📈 販売プロセス
Short inbound cycles suit HubSpot’s pipeline and email tracking. Long manufacturing deals with many stakeholders suit SugarCRM’s account depth.
🎓 あなたの経験レベル
HubSpot is user friendly, and 89% of surveyed users find its interface easier than traditional CRMs. SugarCRM rewards teams with an admin or partner on hand.
🆓 無料トライアルとデモ
Test HubSpot’s free CRM tools with real contacts this week. Book a SugarCRM demo instead, since no free version exists.
🛟 サポートオプション
HubSpot’s free version has no live help, so email support starts on paid plans. SugarCRM ranges from online support to 24/7 global response for premier customers.
切り替えガイド
Already running one of them? Here is what changes if you move.
🔄 Switching from HubSpot to SugarCRM?
✅ 得られるもの：
- On-premises and private cloud hosting choices
- Deeper account structures for complex B2B selling
- Flat per-user pricing that scales predictably
❌ 失うもの：
- The free plan and its million contacts
- HubSpot Academy courses and certifications
- 普遍的なもの 受信トレイ with Facebook Messenger and live chat
📋切り替え方法：
- Export contacts, companies, and deals from HubSpot as CSV files
- Buy at least ten SugarCRM seats and map your fields
- Import records, then rebuild workflows and dashboards
🔄 Switching from SugarCRM to HubSpot?
✅ 得られるもの：
- A free tier you can test before committing
- Marketing tools, landing pages, and email in one login
- Faster onboarding for non-technical staff
❌ 失うもの：
- Self-hosted deployment and full data location control
- Deep ERP connections through SOAP APIs
- Module-level customization built for one industry
📋切り替え方法：
- Export your SugarCRM modules and attachments
- Open a free HubSpot account and import contacts first
- Recreate pipelines, then connect email and calendar
私たちのレビューで取り上げられなかったこと
This comparison focused on small business and mid-market buyers. We did not test SugarCRM’s on-premises install or HubSpot’s enterprise plans with custom objects at scale. Contract discounts, partner fees, and industry compliance reviews sit outside what we could check. If you manage hundreds of employees across regions, your shortlist may look different.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | ハブスポット |
| 🚀 主な機能 | ネクタイ |
| 🎯 カスタマイズ | シュガーCRM |
| 👶 使いやすさ | ハブスポット |
| 🔌 連携機能 | ハブスポット |
| 📊 報道 | シュガーCRM |
| 📣 マーケティングツール | ハブスポット |
| 🏆総合優勝 | ハブスポット |
🏆 受賞者：HUBSPOT
HubSpot wins 4 of 7 categories.
最適な用途: Small businesses, marketing teams, and companies planning steady business growth
HubSpot and SugarCRM sell to different buyers. HubSpot wants your marketing and sales teams working from one contact record on day one.
SugarCRM wants your industrial processes modelled properly. It is the stronger pick for manufacturing, distribution, and any team that needs data hosted in a specific place.
SugarCRM is a capable CRM platform with real customization depth. But HubSpot takes the overall win on price, onboarding, and marketing tools, which is what most readers of this comparison need.
HubSpotの比較をもっと見る
Here is how HubSpot lands against other CRM tools buyers shortlist:
HubSpotが優れている点： Free entry tier, faster onboarding for non-technical staff, bundled marketing tools
Salesforceが優れている点： Developer-level customization, enterprise admin controls, partner network size
HubSpot vs Zoho CRM
HubSpotが優れている点： Free plan contact limit, HubSpot Academy training, native app count
Zoho CRMが優れている点： Cheaper mid-tier seats, bundled office suite, lower cost per added module
HubSpot vs パイプドライブ
HubSpotが優れている点： Marketing Hub depth, customer success and service features, free version scope
Pipedriveが勝利した点： Simpler deal-first interface, lower entry seat price, faster pipeline setup
HubSpotが優れている点： Content and landing page tools, reporting breadth, integration library
Freshsales CRMが優れている点： Built-in phone and telephony, cheaper paid tiers, lighter admin load
This video covers more HubSpot alternatives in detail.
SugarCRMの比較
SugarCRMと他のCRMソリューションとの比較は以下のとおりです。
SugarCRMが優れている点： Roughly 42% lower rollout cost, hosting flexibility, customer experience ratings
Salesforceが優れている点： Bigger app marketplace, wider hiring pool of admins, broader analytics add-ons
SugarCRMが優れている点： Sales and marketing coverage in one system, ERP data depth, forecasting
Zendeskが優れている点： Ticketing polish, service automation maturity, faster help desk rollout for service teams
SugarCRMが優れている点： Industry-specific configuration, deployment choice, multi-currency and language support
Insightlyが勝利した点： Project management built in, cheaper small-team plans, gentler learning curve
SugarCRMが優れている点： Predictive scoring, account hierarchy handling, API coverage for legacy systems
月曜日のCRMの勝利点： Visual board setup, lower per-seat cost, no ten user minimum
Watch the rundown of rival platforms below.
よくある質問
HubSpot CRMはどのような用途に最適ですか？
It fits small businesses and marketing teams that want contact management, email, and landing pages in one login. The free plan makes it easy to start.
HubSpot CRMは本当に無料ですか？
Yes. Free Tools cost $0/month and support one million contacts with unlimited users. Live help, extra pipelines, and custom reports need paid plans.
SugarCRMは何に使われるのですか？
It runs sales, marketing, and service work for B2B companies. Manufacturing, wholesale, and distribution firms use it most, often alongside an ERP system.
SugarCRMは使いやすいですか？
Not at first. The feature set is wide, so the learning curve is steep. Many buyers hire a partner to configure it properly.
それは 最高のCRMソフトウェア ここ？
HubSpot for most small and mid-sized companies, thanks to price and setup speed. SugarCRM for teams needing deep customization and their own hosting.
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