⚡ 간단 평가:
- 가격: HubSpot Free Tools cost $0/month, with paid plans from $15/seat/month. SugarCRM starts at $59/user/month.
- 다음과 같은 경우에 가장 적합합니다: HubSpot 제품군 소규모 사업체 and marketing teams. SugarCRM suits manufacturing and wholesale distribution.
- 주요 차이점: HubSpot has a free CRM plan. SugarCRM has no free plan or free trial on most tiers.
- 저희가 선택한 제품: HubSpot, because you can run contact management and email marketing before paying anything.
Most people compare HubSpot vs SugarCRM for one reason.
They want one CRM platform for sales and marketing teams.
Both tools manage contacts, deals, and customer relationships.
하지만 그것들은 전혀 다른 회사들을 위해 만들어졌습니다.
HubSpot chases inbound marketing and easy setup for smaller businesses.
SugarCRM chases deep customization for mid-market and enterprise teams.
개요
This HubSpot vs SugarCRM comparison covers pricing, core features, and ease of use.
We also break down which sales team each CRM software fits.
Our sources include published specs, vendor documentation, and HubSpot CRM reviews on G2.
저희 필진들은 두 플랫폼 모두에서 직접 실습 시간을 가졌습니다.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
HubSpot이란 무엇인가요?
HubSpot은 영업 및 마케팅 팀을 위한 고객 관계 관리 플랫폼입니다.
It lets teams manage contacts and track deals in real time.
The product is split into connected hubs.
Marketing Hub, Sales Hub, and Service Hub share one contact record.
That structure unifies every customer interaction across departments.
HubSpot의 무료 CRM은 최대 백만 개의 연락처와 무제한 사용자를 지원합니다.
Over 750,000 customers use it weekly to run campaigns and communications.
🏆 우승: HubSpot
Start with free features and grow into paid plans later. Contact management, email tracking, and landing pages sit in one place.
HubSpot 가격 정책
Here is what HubSpot costs in 2026.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 도구 | 월 0달러 | 작은 사업 teams testing contact management |
| 마케팅 허브 스타터 | 좌석당 월 15달러 | Email marketing and lead nurturing |
| 스타터 고객 플랫폼 | 좌석당 월 15달러 | Marketing, sales, and service in one bundle |
| 마케팅 허브 전문가 | 좌석당 월 800달러 | Larger marketing teams needing custom reports |
Pricing verified August 2026.
무료 체험: The free version never expires and needs no credit card.
환불 보장: HubSpot offers no blanket refund window, so test the free plan first.
📌 메모: The free plan includes one deal pipeline and one team, with unlimited users. The Starter plan includes 1,000 marketing contacts, and each extra thousand costs $50.
⚠️ 경고: Paid subscriptions need an annual commitment, even on monthly billing. HubSpot’s public pricing pages also list bundled Professional plans at $1,080/month. Bundled enterprise plans run from $4,000/month. Those figures sit above the seat prices in our table.
HubSpot의 주요 이점
Here is what makes HubSpot worth a look:
- A real free CRM: The free plan holds one million contacts. It costs nothing and never expires.
- Free features that matter: Email marketing, email tracking, and landing pages are included. Most rivals charge for these.
- Universal inbox: Live chat, 챗봇, and Facebook Messenger feed one shared thread. Your support team sees every reply.
- 500+ business apps: Google Workspace, Microsoft 365, and 세일즈포스 connect natively. Setup takes minutes, not weeks.
- HubSpot 아카데미: Free courses train new users on inbound marketing. Reviewers rate this training highly.
- 브리즈 AI: Recent updates automate email drafting and 데이터 enrichment. Repetitive admin work drops.
- Clean visual dashboard: The sales pipeline updates in real time. Sales leaders see the funnel at a glance.
우리 팀이 발견한 점
우리의 작가 built a live sales pipeline in HubSpot’s free CRM. Here is what stood out from that hands-on time:
The walkthrough below covers the same setup on video.
HubSpot의 장점과 단점
✅ 장점
- 무료 플랜은 백만 개의 연락처와 무제한 사용자를 지원합니다.
- 사용자 친화적인 인터페이스와 안내식 설정 과정
- Salesforce를 포함한 500개 이상의 비즈니스 앱과 연동됩니다.
- Marketing Hub, Sales Hub, and Service Hub share one contact record
- HubSpot Academy training and a deep knowledge base
❌ 단점
- 사업 규모가 커질수록 유료 플랜 비용은 빠르게 증가합니다.
- 허브를 조합하여 사용할 경우 가격 책정이 복잡해집니다.
- The free version has no live customer support
- Steep learning curve on advanced features and custom objects
SugarCRM이란 무엇인가요?
SugarCRM is a CRM platform built for relationship-driven B2B companies.
It serves manufacturing, wholesale, and distribution businesses well.
The product splits into three arms.
Sugar Market handles marketing 오토메이션, social media, and SEO.
Sugar Sell covers salesforce 오토메이션, reports, and product management.
Sugar Serve adds smart routing, case tracking, and a unified console.
Its 2026 strategy is called Precision Selling.
That approach mixes CRM and ERP data for AI-driven guided selling.
아래 영상은 주요 화면들을 안내합니다.
슈가CRM
Built for teams with complex account structures. You can customize SugarCRM heavily and host it in the cloud or on your own servers.
SugarCRM 가격 책정
Here is what SugarCRM costs per user per month.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기준 | 사용자당 월 59달러 | Small sales teams needing core features |
| 고급의 | 사용자당 월 85달러 | Sales performance tracking and advanced workflows |
| 수상 | 사용자당 월 135달러 | 향상된 지원이 포함된 기업용 플랜 |
Pricing verified August 2026.
무료 체험: Most SugarCRM plans skip the free trial, and there is no free version.
환불 보장: Refunds run through your contract terms, not a public policy page.
📌 메모: SugarCRM keeps a ten user minimum across its tiers. Ten users on the entry plan means a real floor on SugarCRM cost, even for a small team. Annual billing lowers the price per user compared with monthly billing.
⚠️ Pricing conflict flagged: Our CSV data lists Standard, Advanced, and Premier. Vendor and third-party pages describe a Sugar Professional tier at $52 per user and a Sugar Enterprise tier at $65 per user, billed annually, plus Sugar Market at $1,000/month for 10,000 contacts. We publish the CSV figures above and note the difference here. Check current SugarCRM pricing before you buy.
SugarCRM의 주요 이점
Here is where SugarCRM earns its keep:
- 360도 고객 관점: Sales, marketing, and service teams share one record. Silos between departments drop away.
- 슈가프레딕트 AI: Domain-specific AI predicts lead conversion odds. It also suggests the next best action inside seller workflows.
- 심층적인 맞춤 설정: Drag and drop workflows let you build custom fields and layouts without code. Deeper module changes still need software development skills.
- Open source heritage: You choose where your data lives. Cloud, private cloud, and on-premises hosting are all supported.
- 글로벌 진출: Over 30 languages and multiple currencies ship in the box. That helps companies expanding across markets.
- Lower total cost than Salesforce: SugarCRM reports rollout costs around 42% lower. Total cost of ownership lands about 32% lower.
- Open API access: REST APIs and SOAP APIs connect legacy ERP and finance systems. Front-office and back-office data merge into a single platform.
우리 팀이 발견한 점
Our writer set up a demo account and tested SugarCRM’s record layouts and dashboards. Here is what stood out:
SugarCRM의 장점과 단점
✅ 장점
- Deep customization for specific business needs without heavy coding
- Cloud, private cloud, and on-premises deployment options
- Strong fit for manufacturing and wholesale distribution
- REST and SOAP APIs connect legacy ERP systems
❌ 단점
- No free plan and no free trial on most tiers
- Ten user minimum raises the real entry cost
- Steep learning curve because of the wide feature set
- Service features rate weaker than 젠데스크 and Salesforce Service Cloud
기능 비교
Ready for a closer look at HubSpot vs SugarCRM? We compare ten areas that decide which CRM software fits your company.
| 특징 | 허브스팟 | 슈가CRM |
|---|---|---|
| 시작 가격 | 월 0달러 무료 플랜 | 사용자당 월 59달러 |
| 무료 버전 | ✅ | ❌ |
| 연락처 관리 | ✅ One million contacts | ✅ Unlimited records |
| 마케팅 자동화 | ✅ 마케팅 허브 | ✅ 설탕 시장 |
| 네이티브 통합 | ✅ 500개 이상의 비즈니스 앱 | ✅ Connectors and APIs |
| On-Premises Hosting | ❌ | ✅ |
| 랜딩 페이지 | ✅ | ✅ |
| 전자상거래 도구 | ✅ Payments and quotes | ❌ Via integrations |
| Free Email Support | ❌ Paid plans only | ❌ Paid plans only |
| 가장 적합한 대상 | Small businesses and marketing teams | Manufacturing and mid-market B2B |
1. 연락처 관리
허브스팟: The free CRM stores up to one million contacts with unlimited users. Custom properties let you tag industry, deal size, or lifecycle stage. Custom objects arrive on higher paid plans.
슈가CRM: Records carry a 360-degree view of every interaction across departments. That depth suits accounts with many contacts, sites, and buying committees. Setup takes longer than HubSpot’s guided flow.
2. 영업 파이프라인 관리
허브스팟: The free plan includes one deal pipeline and a visual dashboard. Sales leaders track the whole sales process in real time. Extra pipelines need a paid tier.
슈가CRM: Sugar Sell adds sales automation, quotas, and forecasting across long B2B cycles. SugarPredict scores which leads will convert. Guided selling then suggests the next step.
3. 마케팅 자동화
허브스팟: HubSpot Marketing Hub runs email marketing, lead nurturing, and inbound marketing campaigns from one place. Email tracking shows who opened and clicked. The free plan caps automated emails and notifications.
슈가CRM: Sugar Market covers campaigns, SEO 도구, and social media management. It is priced separately from the sales product. Marketing teams pay more to nurture relationships here.
4. AI and Workflow Automation
허브스팟: The Breeze AI suite drafts emails and enriches contact data automatically. Workflow automation handles routing and follow-up tasks. Basic workflows start on the Starter plan.
슈가CRM: Automated sales workflows cut manual data entry across long deals. Predictive lead scoring, generative AI, and sentiment analysis are built in. Advanced workflows sit on higher tiers.
5. 보고 및 분석
허브스팟: Dashboards cover campaign, deal, and customer service analytics. Custom reports unlock on the Professional plan. Free users get a smaller preset set.
슈가CRM: Reporting leans on CRM and ERP data together for revenue and product performance views. Geo mapping plots accounts by territory. Building those reports takes more setup work.
💡 꿀팁: Write down the five numbers your sales leaders check weekly. Then ask each vendor to show those exact custom reports in a demo.
6. Integrations and Business Apps
허브스팟: Over 500 business apps connect natively, including Google Workspace, Microsoft 365, and Salesforce. Calendar integration and 회의 links work out of the box. A mobile app covers iOS 그리고 안드로이드.
슈가CRM: Native connectors, third-party add-ons, REST APIs, and SOAP APIs cover most systems. ERP integration is the standout strength. Fewer one-click marketing tools ship by default.
7. Landing Pages and Website Pages
허브스팟: Landing pages and website pages are built into the free plan. Forms feed straight into contact records. Content arrangement uses a drag and drop editor.
슈가CRM: Landing pages live inside Sugar Market rather than the core CRM. They work well for campaign capture. You need that module to access them.
8. E-Commerce and Custom URLs
허브스팟: Quotes, payment links, and e-commerce management tie orders back to the contact record. That helps teams selling to new customers online. Shopify and similar stores connect through business apps.
슈가CRM: Selling online runs through ERP or commerce integrations instead. Custom URLs let you brand campaign and portal links. It is more setup, but it matches specific business rules.
9. Security, Customization, and Deployment
허브스팟: HubSpot runs cloud-only with permission sets and 심사 trails on paid plans. Some reviewers call its customization rigid next to developer-focused rivals. Essential controls sit on higher tiers.
슈가CRM: 보안 settings, custom workflows, and deployment options are all configurable. You can host in the public cloud, a private cloud, or your own data centre. Many buyers hire partners for that work.
Workflow rules follow the same pattern. Most changes happen through drag and drop, while new modules need developer help.
Hosting choice is the clearest gap between the two products.
⚠️ 경고: Deep SugarCRM changes can need coding knowledge or a paid partner. Budget for that before you compare CRM prices on paper.
10. 가격 및 비용
Let’s put the plans side by side.
| 층 | 허브스팟 | 슈가CRM |
|---|---|---|
| 무료 | 무료 도구: 월 0달러 | ❌ 무료 플랜 없음 |
| 입장료 지불됨 | Marketing Hub Starter: $15/seat/month | Standard: $59/user/month |
| Bundled entry | Starter Customer Platform: $15/seat/month | Advanced: $85/user/month |
| 최상위 | Marketing Hub Professional: $800/seat/month | Premier: $135/user/month |
허브스팟: The entry price is the lowest here, and the free version costs nothing at all. Costs climb sharply once you reach Professional tiers or add marketing contacts. Mixing hubs makes the invoice hard to predict.
슈가CRM: Pricing is flatter and easier to forecast across a full sales team. The ten user minimum means the Standard plan really starts near $590/month. That is not an affordable CRM for a two-person shop.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| A zero-cost start | 허브스팟 | 무료 플랜, 사용자 수 무제한 |
| ERP-connected selling | 슈가CRM | REST and SOAP API depth |
| Inbound marketing tools | 허브스팟 | Landing pages and email built in |
| On-premises hosting | 슈가CRM | You keep control of data |
| Fewer than ten employees | 허브스팟 | No user minimum to clear |
| 초보자에게 친숙한 설정 | 허브스팟 | Guided onboarding and free training |
💰 예산
HubSpot lets you run a CRM at $0 and upgrade when revenue arrives. SugarCRM asks for ten seats before you send a single email.
🔌 사용 중인 기술 스택
Cloud-first teams get faster wins from HubSpot’s 500+ native connections. Companies running legacy ERP get more from SugarCRM’s API access.
📈 귀사의 영업 프로세스
Short inbound cycles suit HubSpot’s pipeline and email tracking. Long manufacturing deals with many stakeholders suit SugarCRM’s account depth.
🎓 귀하의 경험 수준
HubSpot is user friendly, and 89% of surveyed users find its interface easier than traditional CRMs. SugarCRM rewards teams with an admin or partner on hand.
🆓 무료 체험 및 데모
Test HubSpot’s free CRM tools with real contacts this week. Book a SugarCRM demo instead, since no free version exists.
🛟 지원 옵션
HubSpot’s free version has no live help, so email support starts on paid plans. SugarCRM ranges from online support to 24/7 global response for premier customers.
전환 가이드
Already running one of them? Here is what changes if you move.
🔄 Switching from HubSpot to SugarCRM?
✅ 얻게 될 이점:
- On-premises and private cloud hosting choices
- Deeper account structures for complex B2B selling
- Flat per-user pricing that scales predictably
❌ 잃게 될 것:
- The free plan and its million contacts
- HubSpot Academy courses and certifications
- 보편적인 받은 편지함 with Facebook Messenger and live chat
📋 전환 방법:
- Export contacts, companies, and deals from HubSpot as CSV files
- Buy at least ten SugarCRM seats and map your fields
- Import records, then rebuild workflows and dashboards
🔄 Switching from SugarCRM to HubSpot?
✅ 얻게 될 이점:
- A free tier you can test before committing
- Marketing tools, landing pages, and email in one login
- Faster onboarding for non-technical staff
❌ 잃게 될 것:
- Self-hosted deployment and full data location control
- Deep ERP connections through SOAP APIs
- Module-level customization built for one industry
📋 전환 방법:
- Export your SugarCRM modules and attachments
- Open a free HubSpot account and import contacts first
- Recreate pipelines, then connect email and calendar
저희 리뷰에서 다루지 않은 내용
This comparison focused on small business and mid-market buyers. We did not test SugarCRM’s on-premises install or HubSpot’s enterprise plans with custom objects at scale. Contract discounts, partner fees, and industry compliance reviews sit outside what we could check. If you manage hundreds of employees across regions, your shortlist may look different.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 허브스팟 |
| 🚀 핵심 기능 | 묶다 |
| 🎯 맞춤 설정 | 슈가CRM |
| 👶 사용 편의성 | 허브스팟 |
| 🔌 통합 | 허브스팟 |
| 📊 신고 | 슈가CRM |
| 📣 마케팅 도구 | 허브스팟 |
| 🏆 종합 우승 | 허브스팟 |
🏆 우승: 허브스팟
HubSpot wins 4 of 7 categories.
다음과 같은 경우에 가장 적합합니다: Small businesses, marketing teams, and companies planning steady business growth
HubSpot and SugarCRM sell to different buyers. HubSpot wants your marketing and sales teams working from one contact record on day one.
SugarCRM wants your industrial processes modelled properly. It is the stronger pick for manufacturing, distribution, and any team that needs data hosted in a specific place.
SugarCRM is a capable CRM platform with real customization depth. But HubSpot takes the overall win on price, onboarding, and marketing tools, which is what most readers of this comparison need.
HubSpot 비교 (더 보기)
Here is how HubSpot lands against other CRM tools buyers shortlist:
HubSpot이 다음 분야에서 우위를 차지했습니다: Free entry tier, faster onboarding for non-technical staff, bundled marketing tools
Salesforce가 다음 분야에서 우위를 점했습니다: Developer-level customization, enterprise admin controls, partner network size
HubSpot vs Zoho CRM
HubSpot이 다음 분야에서 우위를 차지했습니다: Free plan contact limit, HubSpot Academy training, native app count
Zoho CRM이 다음 항목에서 우위를 차지했습니다: Cheaper mid-tier seats, bundled office suite, lower cost per added module
허브스팟 vs 파이프드라이브
HubSpot이 다음 분야에서 우위를 차지했습니다: Marketing Hub depth, customer success and service features, free version scope
Pipedrive는 다음 항목에서 승리했습니다: Simpler deal-first interface, lower entry seat price, faster pipeline setup
HubSpot이 다음 분야에서 우위를 차지했습니다: Content and landing page tools, reporting breadth, integration library
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: Built-in phone and telephony, cheaper paid tiers, lighter admin load
This video covers more HubSpot alternatives in detail.
SugarCRM 비교
SugarCRM이 다른 CRM 대안들과 비교했을 때 어떤 장단점을 가지고 있는지 살펴보겠습니다.
SugarCRM이 다음 분야에서 승리했습니다: Roughly 42% lower rollout cost, hosting flexibility, customer experience ratings
Salesforce가 다음 분야에서 우위를 점했습니다: Bigger app marketplace, wider hiring pool of admins, broader analytics add-ons
SugarCRM이 다음 분야에서 승리했습니다: Sales and marketing coverage in one system, ERP data depth, forecasting
Zendesk가 다음 분야에서 우위를 차지했습니다: Ticketing polish, service automation maturity, faster help desk rollout for service teams
SugarCRM이 다음 분야에서 승리했습니다: Industry-specific configuration, deployment choice, multi-currency and language support
Insightly는 다음 항목에서 우위를 점합니다: Project management built in, cheaper small-team plans, gentler learning curve
SugarCRM이 다음 분야에서 승리했습니다: Predictive scoring, account hierarchy handling, API coverage for legacy systems
월요일 CRM 주요 성과: Visual board setup, lower per-seat cost, no ten user minimum
Watch the rundown of rival platforms below.
자주 묻는 질문
HubSpot CRM은 어떤 용도에 가장 적합할까요?
It fits small businesses and marketing teams that want contact management, email, and landing pages in one login. The free plan makes it easy to start.
HubSpot CRM은 정말 무료인가요?
Yes. Free Tools cost $0/month and support one million contacts with unlimited users. Live help, extra pipelines, and custom reports need paid plans.
SugarCRM은 무엇에 사용되나요?
It runs sales, marketing, and service work for B2B companies. Manufacturing, wholesale, and distribution firms use it most, often alongside an ERP system.
SugarCRM은 사용하기 쉬운가요?
Not at first. The feature set is wide, so the learning curve is steep. Many buyers hire a partner to configure it properly.
그것은 최고의 CRM 소프트웨어 여기?
HubSpot for most small and mid-sized companies, thanks to price and setup speed. SugarCRM for teams needing deep customization and their own hosting.
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