⚡ Quick Verdict:
- 価格: HubSpot starts free, with paid plans from $15/seat/month. Freshsales Growth starts at $9/user/month.
- 最適な用途: HubSpot suits sales and marketing teams wanting one platform. Freshsales fits lean sales teams on a budget.
- 主な違い： HubSpot’s free plan holds up to a million contacts. Freshsales leads with Freddy AI lead scoring.
- Our pick: HubSpot for most users. Its free CRM and connected hubs cover the whole customer journey.
Picking between HubSpot and Freshsales CRM comes down to one thing.
Do you want one platform for marketing and sales, or a lean sales tool?
Both are popular CRM software picks for growing teams.
HubSpot connects marketing, sales, and service in one place.
Freshsales focuses on helping sales teams close deals faster.
This guide breaks down both so you can pick with confidence.
概要
This HubSpot vs Freshsales CRM comparison covers pricing, core features, and ease of use.
We also explain who each CRM platform works best for.
Our sources include published specs, documentation, and G2 reviews.
私たちの 作家 also signed up for HubSpot and spent hands-on time inside it.
By the end, you will know which tool fits your business growth.
What is HubSpot CRM?
HubSpot CRM is a customer relationship management platform for sales and marketing teams.
It lets you manage contacts and track deals in real time.
The HubSpot CRM connects through hubs like Marketing Hub, Sales Hub, and Service Hub.
These hubs unify customer interactions across marketing, sales, and service teams.
It scales from smaller businesses to enterprise teams across these services.
HubSpot’s free CRM supports up to a million contacts and unlimited users.
That mix of free features and inbound marketing tools made it a startup favorite.
ハブスポットCRM
The HubSpot CRM brings marketing, sales, and service into one place. The free plan holds a million contacts. It scales as your business grows.
HubSpotの価格
Here is what HubSpot costs in 2026. Let us break it down.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料ツール | 月額0ドル | Startups testing HubSpot’s free CRM |
| マーケティングハブスターター | 1席あたり月額15ドル | 中小企業 メールマーケティング |
| スターター顧客プラットフォーム | 1席あたり月額15ドル | Bundled sales, marketing, and service tools |
| マーケティングハブプロフェッショナル | 1席あたり月額800ドル | Marketing teams needing オートメーション および分析 |
Pricing verified June 2026.
無料トライアル: No card needed for the free plan. Paid plans add a free trial window.
返金保証: HubSpot bills paid plans on an annual commitment, even with monthly billing.
📌 注記： The free plan includes one deal pipeline and unlimited users. The Starter plan caps marketing contacts at 1,000, with each extra thousand costing more.
⚠️ 警告： HubSpot’s public pricing pages list higher figures for Professional and Enterprise plans than the numbers above. HubSpot’s paid plans can get expensive fast as you add hubs and seats. Always confirm current pricing before you buy.
Key Benefits of HubSpot
Here is what makes HubSpot worth considering:
- Powerful Free Plan: HubSpot offers a free version with up to a million contacts and unlimited users. It is widely seen as the best free CRM for 中小企業.
- Connected Hubs: Marketing Hub, Sales Hub, and Service Hub share one contact database. This helps marketing teams and sales leaders work from the same data.
- 500以上の連携機能： HubSpot’s CRM connects with over 500 business apps, including セールスフォースGoogle Workspace、およびMicrosoft 365。
- HubSpotアカデミー: A large free library of courses helps new customers learn fast and build skills.
- Marketing Tools Built In: Email marketing, landing pages, website pages, and email tracking all live in the HubSpot Marketing Hub.
- Breeze AI Automation: The Breeze AI suite drafts emails and enriches contact data to cut repetitive work.
What Our Team Noticed
Our writer signed up for HubSpot’s free CRM in June and explored the dashboard for several days. HubSpot CRM reviews on G2 average 4.4 out of 5, mostly for ease of use. Here is what stood out:
HubSpot Pros & Cons
✅ メリット
- Free plan supports up to a million contacts and unlimited users
- Native integrations with over 500 business apps including Salesforce and Google Workspace
- HubSpot Academy offers extensive training and a large knowledge base
- Clean visual dashboard gives a real-time view of the sales funnel
- Marketing, sales, and service hubs connect on one platform
❌ デメリット
- Paid plans get expensive fast as your business grows
- 高度な機能の習得にはかなりの時間を要する。
- Free plan has no live customer support
Freshsales CRM とは何ですか?
Freshsales CRM is an AI-powered tool for managing sales and customer interactions.
It is part of the Freshworks suite of business apps.
Freshsales gives sales teams a 360-degree view of every customer.
It centralizes customer data and shows a full history of each touchpoint.
Freddy AI scores leads, predicts deal risks, and suggests next steps.
Launched in 2016, it is built for small and medium sized businesses.
フレッシュセールス CRM
Freshsales packs phone, email, chat, and SMS into one unified 受信トレイ. Freddy AI helps sales teams score leads. It is an excellent value for SMBs.
フレッシュセールの価格
Here is what Freshsales costs in 2026. The plans are simple.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 成長 | 1ユーザーあたり月額9ドル | 小規模な営業チームが活動を開始する |
| プロ | 1ユーザーあたり月額39ドル | 自動化を必要とする成長中のチーム |
| 企業 | 1ユーザーあたり月額59ドル | Larger teams wanting advanced controls |
Pricing verified June 2026.
無料トライアル: Freshsales offers a 21-day free trial on every tier. No credit card required to start a new account.
返金保証: Plans are billed per user. Freshsales pricing has dropped over the years and is now far lower than before.
📌 注記： All tiers include 24/5 support by phone, chat, and email. The trial lets you test every feature before you pick a plan.
⚠️ 警告： Freshworks also advertises a free tier for up to 3 users on its own site, and some published rates differ from the figures above. Confirm the current plan and price before you create an account.
Freshsalesの主なメリット
Here is what makes Freshsales worth a look:
- フレディAIコパイロット： Freddy AI scores leads by behavior and profile. It also flags deal risk and recommends the next best action to close deals.
- 統合受信トレイ: Built-in phone, email, chat, and SMS sit in one place. This gives reps a clean view of all sales activities.
- ビジュアルパイプライン: Kanban boards make sales pipeline management simple. You can track deal progress and spot bottlenecks fast.
- Omnichannel Reach: Freshsales connects with WhatsApp Business, Facebook Messenger, and LINE for customer chats.
- Freshworks Suite: It ties into other Freshworks products like Freshdesk and Freshmarketer for service and marketing.
- カスタムレポート: About a dozen predefined sales reports are fully customizable for forecasting revenue.
What Our Team Noticed
Note: We have not had extensive hands-on time with Freshsales yet. The notes below come from Freshsales documentation and from G2 and Capterra reviews.
On review platforms, Freshsales scores an average of 4.5 out of 5. G2 and Capterra reviews praise its value for money and easy setup. Some reviews flag slower loading times and cluttered navigation as the main downsides.
Freshsalesのメリットとデメリット
✅ メリット
- Low entry price, with the Growth plan from $9/user/month
- Freddy AI scores leads and suggests next best actions
- Built-in phone, email, chat, and SMS in one unified inbox
- 21-day free trial on every tier with no credit card required
❌ デメリット
- Around 385 integrations, fewer than larger rivals
- Freshworksスイート以外のネイティブコネクタは限定的です。
- Some reviews report slow loading and cluttered navigation
機能比較
Ready for a detailed look at HubSpot vs Freshsales CRM? We will walk through nine key features so you can see which CRM platform fits your sales process.
| 特徴 | ハブスポット | フレッシュセール |
|---|---|---|
| 開始価格 | Free, paid from $15/seat/mo | From $9/user/mo |
| 無料プラン | ✅ (1M contacts) | ✅（最大3ユーザーまで） |
| 連絡先管理 | ✅ | ✅ |
| 内蔵AI | ✅ Breeze AI | ✅ フレディAI |
| メールマーケティング | ✅ | ✅ |
| 営業パイプライン管理 | ✅ | ✅ |
| 統合 | ✅ 500以上 | ✅ ~385 |
| Unified Inbox (phone/SMS) | ❌ | ✅ |
| 最適な用途 | Marketing + sales teams | Lean sales teams |
1. 連絡先管理
ハブスポット： Contact management sits at the center of HubSpot’s CRM. The free plan stores up to a million contacts with custom properties and custom objects. A clean dashboard shows your full sales funnel in real time.
フレッシュセール： Freshsales centralizes customer data into a 360-degree view. Every call, email, and chat lands on one timeline. This helps sales teams keep customer relationships warm and easy to track.
2. Built-in AI and Automation
ハブスポット： The Breeze AI suite handles repetitive work like email drafting and data enrichment. Automation and workflow tools route leads and trigger follow-ups. This frees your support team and sales team to focus on people, not busywork.
フレッシュセール： Freddy AI acts as a co-pilot for reps. It scores leads, predicts deal risk, and suggests the next best action. Automation also clears routine sales activities so reps can spend more time selling.
3. Lead Scoring and Nurturing
ハブスポット： The HubSpot Marketing Hub pairs lead nurturing with inbound marketing. You can build email sequences, landing pages, and website pages to nurture relationships. Marketing teams and sales leaders share the same contact records.
フレッシュセール： Freddy AI lead scoring ranks contacts by behavior and profile. Reps see which leads are hot and which need more lead nurturing. This raises conversion rates and points sales teams at the right deals.
4. Email Marketing and Tracking
ハブスポット： Email marketing is a core part of HubSpot’s marketing tools. You can build campaigns, add email tracking, and create landing pages without extra software. The free version even includes basic email marketing and tracking.
フレッシュセール： Freshsales lets you send personalized bulk emails and watch how each one performs. Email tracking shows opens and clicks inside the contact timeline. Sales sequences then automate the follow-up steps.
5. レポートと分析
ハブスポット： HubSpot’s analytics cover marketing, sales, and service in one view. You can build custom reports to track pipeline, revenue, and campaign results. Higher paid plans unlock deeper analytics for larger sales teams.
フレッシュセール： Freshsales ships about a dozen predefined sales reports that you can customize. Smart AI agents add insights for forecasting revenue and tracking team performance. Reports stay simple enough for small teams to read at a glance.
6. E-Commerce and Sales Sequences
ハブスポット： HubSpot adds e-commerce and payment tools on top of its CRM. You can manage products, quotes, and deals across the deal pipeline. This suits a business selling online that wants marketing and sales in one company hub.
フレッシュセール： Freshsales leans on sales sequences to move deals forward. You can chain emails, calls, and tasks into one automated flow. This keeps the sales process steady without manual reminders.
7. Web Forms and Lead Capture
ハブスポット： HubSpot offers free forms, pop-ups, and live chat to capture new customers. Every submission flows straight into the CRM. A universal inbox keeps chats and emails in one shared queue.
フレッシュセール： Freshsales web forms capture leads from your website pages and drop them into the pipeline. You can route fresh leads to the right rep right away. Event tracking shows what each visitor did before they signed up.
8. Integrations and App Marketplace
ハブスポット： HubSpot’s CRM integrates with over 500 business apps. That list includes Salesforce, Google Workspace, Microsoft 365, and Zoho CRM connectors. The wide app marketplace makes HubSpot easy to slot into your stack.
フレッシュセール： Freshsales offers around 385 integrations, apps, and add ons. It connects with Google, Microsoft 365, Slack, and Zoom. Native ties to other Freshworks products are strong, but third-party connectors are fewer than HubSpot’s.
⚠️ 警告： If you rely on niche business apps, check both marketplaces first. Freshsales has fewer third-party connectors than HubSpot.
9. Customer Service and Omnichannel
ハブスポット： The HubSpot Service Hub adds tickets, a knowledge base, and live chat. It shares data with sales and marketing for a single customer experience. This supports customer success teams that want one record per account.
フレッシュセール： Freshsales links with Freshdesk OMNI for support. Omnichannel chat covers email, phone, WhatsApp, and Facebook Messenger. A mobile app for iOS and アンドロイド adds offline access and call logging on the go.
10. 価格設定とコスト
料金プランを並べて比較してみましょう。
| プラン | ハブスポット | フレッシュセール |
|---|---|---|
| 無料 | Free Tools: $0/month | Up to 3 users |
| 入場料支払い済み | 1席あたり月額15ドル | 1ユーザーあたり月額9ドル |
| 中級クラス | Starter Platform: $15/seat/month | プロ版：月額39ドル/ユーザー |
| トップティア | Pro: $800/seat/month | Enterprise: $59/user/month |
ハブスポット： The free CRM is the headline. But once you need professional plans or enterprise plans, the cost climbs quickly. HubSpot’s pricing structure can get complex as you mix and match hubs.
フレッシュセール： Pricing is simpler and cheaper at the entry point. Three tiers cover most small businesses without a big jump in cost. For a tight budget, Freshsales is the easier paid plan to justify.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 予算が限られている | フレッシュセール | Growth plan from $9/user |
| Marketing + sales in one | ハブスポット | Connected hubs share data |
| Built-in phone and SMS | フレッシュセール | 統合受信トレイ |
| 最大のアプリマーケットプレイス | ハブスポット | 500+ integrations |
| Free CRM at scale | ハブスポット | Up to a million contacts |
💰 あなたの予算
Freshsales wins on entry price for paid plans. HubSpot wins if a strong free plan matters more than paid tiers.
🔌 あなたの技術スタック
HubSpot’s 500+ integrations cover most business apps. Freshsales fits best when you already run other Freshworks products.
📈 販売プロセス
Freshsales gives reps a built-in phone, SMS, and Freddy AI. HubSpot ties that sales process to marketing and service.
🎓 あなたの経験レベル
Both tools are user friendly for beginners. HubSpot’s deeper features carry a steeper learning curve as you grow.
🆓 無料トライアルとデモ
Freshsales offers a 21-day free trial with no credit card required. HubSpot lets you stay on its free CRM as long as you like.
🛟 サポートオプション
Freshsales gives 24/5 support on all plans. HubSpot’s free plan relies on its knowledge base, with email support on paid tiers.
切り替えガイド
既にこれらのツールのいずれかをご利用ですか？切り替える場合、どのような変更が想定されますか？
🔄 Switching from HubSpot to Freshsales?
✅ 得られるもの：
- Lower entry pricing for small sales teams
- Built-in phone, SMS, and a unified inbox
- 24/5 support on every paid plan
❌ 失うもの：
- The deep HubSpot Marketing Hub and inbound marketing tools
- 500+ integrations and the wide app marketplace
- Free HubSpot Academy training and content
📋切り替え方法：
- Export your contacts and deals from HubSpot as a CSV file
- Create a new Freshsales account and start the free trial
- Import the CSV and map your custom fields in Freshsales
🔄 Switching from Freshsales to HubSpot?
✅ 得られるもの：
- A free CRM that holds up to a million contacts
- Connected Marketing, Sales, and Service hubs
- Over 500 native integrations across business apps
❌ 失うもの：
- The very low $9/user entry price
- Built-in phone and SMS in a unified inbox
- 24/5 support on lower tiers
📋切り替え方法：
- Export your contacts and deals from Freshsales
- Sign up for HubSpot’s free CRM with no card needed
- Import the file and set up your deal pipeline in HubSpot
What Our Review Didn’t Cover
This comparison focused on small businesses and growing sales and marketing teams. We did not test enterprise SSO, custom data residency, or bulk seat licensing. Our notes reflect the June 2026 versions, so features may have changed. If you manage 100+ users, your priorities may differ from what we cover here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | フレッシュセール |
| 🚀 主な機能 | ハブスポット |
| 🤖 Built-in AI | ネクタイ |
| 🎯 マーケティングツール | ハブスポット |
| 👶 使いやすさ | フレッシュセール |
| 🔌 連携機能 | ハブスポット |
| 🏆総合優勝 | ハブスポット |
🏆 WINNER: HUBSPOT
HubSpot wins 4 out of 6 categories.
最適な用途: Unified marketing and sales, free CRM at scale, and teams that want room for business growth.
HubSpot and Freshsales solve two different problems.
HubSpot is a full customer relationship management platform for marketing and sales together.
Freshsales is a sharp, low-cost CRM built for sales teams.
Freshsales is an excellent value for SMBs that want phone, SMS, and Freddy AI in one tool.
But if you want marketing, sales, and service on one platform, HubSpot is the stronger pick.
Start with the free plan that fits you, then upgrade as your business grows.
More of HubSpot Compared
Here is how HubSpot stacks up against other CRM tools:
HubSpotが優れている点： Easier setup, a free plan, and friendlier support for small business buyers.
Salesforceが優れている点： Deeper customization, enterprise-scale controls, and a larger developer market.
HubSpot vs パイプドライブ
HubSpotが優れている点： Built-in marketing tools, a free CRM, and broader integrations.
Pipedriveが勝利した点： A simpler sales-only focus, lower entry cost, and a lighter learning curve.
HubSpot vs アクティブキャンペーン
HubSpotが優れている点： A true free plan, a unified contact database, and the HubSpot Academy.
ActiveCampaignが優れている点： Cheaper email automation, deeper segmentation, and flexible campaign logic.
HubSpot vs 月曜日 CRM
HubSpotが優れている点： Native inbound marketing, email tracking, and a million-contact free tier.
月曜日のCRMの勝利点： Visual project boards, flexible workflows, and team task tracking.
Freshsalesの比較
Here is how Freshsales stacks up against other sales tools:
Freshsalesが勝利した点： Freddy AI lead scoring, a cleaner unified inbox, and built-in phone and SMS.
Zoho CRMが優れている点： A wider app suite, more low-cost tiers, and deeper customization options.
Freshsalesが勝利した点： A free tier, native phone and SMS, and 24/5 support on all plans.
Pipedriveが勝利した点： A more polished deal view, more sales add-ons, and broader integrations.
Freshsalesが勝利した点： Lower cost, faster setup, and a gentler learning curve for SMBs.
Salesforceが優れている点： Enterprise scale, vast customization, and a huge partner marketplace.
よくある質問
HubSpot CRMはどのような用途に最適ですか？
HubSpot CRM is best for sales and marketing teams that want one platform. Its free plan, connected hubs, and email marketing tools suit small businesses planning for business growth.
HubSpot CRMは本当に無料ですか？
Yes. The free version supports up to a million contacts and unlimited users. Paid plans add advanced features like deeper automation, custom reports, and more analytics as you grow.
FreshsalesはCRMですか？
Yes. Freshsales is an AI-powered CRM from Freshworks for sales teams. It manages contacts, deals, and pipelines, and uses Freddy AI to score leads and guide next steps.
SalesforceとHubSpot、どちらが優れているでしょうか？
It depends on your size. HubSpot is more user friendly and offers a free CRM for small business. Salesforce fits large enterprises that need deep customization.
それは 最高のCRM software for most teams?
For most teams, HubSpot is the best CRM here because it unites marketing and sales. Freshsales is the better pick for lean sales teams that want low cost and built-in calling.
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