クイックスタート
This guide covers every SyncroMSP feature:
- はじめる — アカウント作成と基本設定
- How to Use Automated Patch Management Software — Deploy patches and rollout updates across all machines
- How to Use Remote IT Access — Connect to any device for remote support in seconds
- How to Use Powerful IT Scripting — Run scripts to automate processes across endpoints
- How to Use Help Desk Software — Manage support requests from your clients quickly
- How to Use IT Ticketing System — Create a new ticket and track reported issues to resolution
- 請求書と領収書の使い方 — Generate invoices and collect payment automatically
- How to Use Identity Management — Control Microsoft 365 users and licenses from one place
- How to Use Security Baselines — Benchmark M365 tenants against CIS-aligned best practices
- How to Use Cloud Backup — Protect client data with automated file backups
所要時間： 各作品につき5分
このガイドには以下の内容も含まれています。 プロのヒント | よくある間違い | トラブルシューティング | 価格 | 代替案
このガイドを信頼する理由
I’ve used SyncroMSP for over a year and tested every feature covered here. This tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.
SyncroMSP is one of the most powerful IT管理 現在利用可能なプラットフォーム。
しかし、ほとんどのユーザーは、その機能のごく一部しか活用していない。
このガイドでは、主要な機能の使い方をすべて説明します。
スクリーンショットとプロのアドバイスを交えながら、手順を一つずつ解説します。
SyncroMSP Tutorial
This complete how to use SyncroMSP tutorial walks you through every feature step by step, from initial setup to advanced tips that will make you a power user.
シンクロMSP
SyncroMSP combines RMM and PSA capabilities into a single platform built for managed service providers. Manage assets, automate tickets, and run your entire IT 仕事 from one dashboard. Start your free trial today.
Getting Started with SyncroMSP
いずれかの機能を使用する前に、この初回設定を完了してください。
約3分かかります。
まずはこちらの簡単な概要をご覧ください。
それでは、各ステップを順を追って見ていきましょう。
ステップ1：アカウントを作成する
Go to the SyncroMSP website and click “Start Free Trial.”
メールアドレスを入力してください。 仕事 名前を入力し、パスワードを作成してください。
Sign in to confirm your account and follow the onboarding wizard.
✓ チェックポイント: チェックしてください 受信トレイ 確認メールをお送りします。
Step 2: Add Your First Customer
Click “Customers” in the left menu, then select “New Customer.”
Fill in the contact name, company, and email address.
Quick client onboarding includes importing customers in bulk and deploying the Syncro agent.
ダッシュボードの画面は以下のようになります。
✓ チェックポイント: You should see the main dashboard with your customer listed.
Step 3: Install the Syncro Agent
Download the Syncro agent installer for each client computer.
Syncro automates new computer setups after agent installation.
✅ 完了: これで、以下のすべての機能をご利用いただけます。
How to Use SyncroMSP Automated Patch Management Software
自動化 Patch Management Software lets you deploy patches and updates across all managed devices at scale.
以下に、その使用方法をステップごとに説明します。
Step 1: Open the Patch Manager
Navigate to “Assets” and select the machines you want to update.
Click “Run Patch Management” from the action menu.
Step 2: Configure Your Rollout Policy
Choose which patches to include — critical, 安全, or all updates.
Set a schedule date and time for the rollout window.
これがその様子です。
✓ チェックポイント: You should see a list of pending patches for each device.
ステップ3：展開と監視
Click “Deploy” to push patches to all selected endpoints quickly.
Check the log for any error messages or reported issues.
✅ 結果: All selected machines now have the latest patches installed.
💡 プロのヒント: Standardized policy templates ensure consistent security settings across デバイス — set one policy and apply it to every new machine.
How to Use SyncroMSP Remote IT Access
Remote IT Access lets you connect to any client computer for live support.
Remote access is provided via スプラッシュトップ 追加料金は一切かかりません。
以下に、その使用方法をステップごとに説明します。
Step 1: Select the Target Device
Go to your asset list and search for the client’s computer.
Click the device name to open its details page.
Step 2: Launch Remote Session
“ をクリックしてください。リモートアクセス” button at the top of the asset page.
これがその様子です。
✓ チェックポイント: A Splashtop window should open showing the remote desktop.
ステップ3：問題を解決する
Work on the client’s computer as if you were sitting in front of it.
Add comments to the ticket so your team can follow the changes.
✅ 結果: You’ve fixed the client issue without an on-site visit.
💡 プロのヒント: Use remote access during off-hours to handle updates — it saves time and avoids disrupting employees during work.
How to Use SyncroMSP Powerful IT Scripting
Powerful IT Scripting lets you run scripts across endpoints to automate repetitive tasks.
Syncro provides hundreds of ready-to-use scripts out of the box.
以下に、その使用方法をステップごとに説明します。
Step 1: Open the Script Library
Navigate to “Scripts” in the main menu to browse community resources.
Users can also create custom scripts for specific needs.
Step 2: Pick and Configure Your Script
Select a PowerShell script or write your own using the built-in editor.
Scripting capabilities help standardize processes across endpoints.
これがその様子です。
✓ チェックポイント: Your script should appear in the script list ready to run.
Step 3: Execute on Target Assets
Choose specific assets or groups, then click “Run Script.”
PowerShell scripts can be run on assets via Syncro for any kind of task.
✅ 結果: Your script has executed across all selected machines.
💡 プロのヒント: Share your best scripts with the Syncro community — other MSP developers post useful オートメーション content there daily.
How to Use SyncroMSP Help Desk Software
Help Desk Software lets you manage all client support requests from a single point.
以下に、その使用方法をステップごとに説明します。
Step 1: Set Up Notifications
Go to “Settings” and configure email notifications for incoming requests.
This ensures your team never misses a new support ticket.
Step 2: Review Incoming Tickets
Open the help desk dashboard to see all open tickets in one line.
SyncroMSP includes Smart Ticket Management for efficient ticket routing.
これがその様子です。
✓ チェックポイント: You should see all tickets sorted by priority.
ステップ3：対応と解決
Click a ticket, add your response, and update the status to resolved.
✅ 結果: The client receives a notification that their issue is fixed.
💡 プロのヒント: Create canned responses for common issues — it saves a nice amount of time and keeps replies consistent.
How to Use SyncroMSP IT Ticketing System
IT Ticketing System lets you create a new ticket, track progress, and close reported issues.
以下に、その使用方法をステップごとに説明します。
Step 1: Create a New Ticket
Click “Tickets” in the sidebar and select “New Ticket.”
Fill in the customer contact, subject line, and issue description.
Step 2: Assign and Prioritize
Assign the ticket to a team member and set priority level.
これがその様子です。
✓ チェックポイント: The ticket now appears in the assigned employee’s queue.
Step 3: Track and Close
Monitor ticket progress, add comments, and close when done.
✅ 結果: Every client request is tracked from start to finish with full documentation.
💡 プロのヒント: Use ticket tags to search and filter by issue type — it makes spotting patterns easy.
How to Use SyncroMSP Billing & Invoicing
請求と請求書発行 lets you generate invoices automatically based on your service contracts.
SyncroMSP generates invoices automatically based on customizable factors.
以下に、その使用方法をステップごとに説明します。
Step 1: Set Up Billing Profiles
Go to a customer’s profile and configure their payment terms.
Add recurring line items for managed services contracts.
Step 2: Review Draft Invoices
Navigate to “Invoices” to see auto-generated drafts ready for review.
これがその様子です。
✓ チェックポイント: You should see invoice totals matching your service agreements.
Step 3: Send and Collect Payment
Click “Send” to email the invoice to your client directly.
✅ 結果: Your client receives the invoice and can pay online.
💡 プロのヒント: Enable auto-billing to take care of recurring payments — it removes that monthly headache entirely.
How to Use SyncroMSP Identity Management
Identity Management lets you manage Microsoft 365 user licenses and security compliance from Syncro.
SyncroMSPは、ユーザー同期やパスワードリセットなど、Entra ID関連のタスクを自動化します。
以下に、その使用方法をステップごとに説明します。
Step 1: Connect Microsoft 365
Go to “Integrations” and link your client’s Microsoft 365 tenant.
Grant the required permissions to enable the sync functionality.
Step 2: View and Manage Users
Open the identity panel to see all users, licenses, and sign-in データ.
これがその様子です。
✓ チェックポイント: All Microsoft 365 users should appear with their license status.
Step 3: Take Action on Accounts
Reset passwords, enable MFA, or disable deleted accounts directly.
✅ 結果: Your client’s Microsoft 365 environment is managed from one place.
💡 プロのヒント: Review the Entra ID sync log weekly to catch unauthorized sign-in attempts 早い.
How to Use SyncroMSP Security Baselines
Security Baselines lets you benchmark M365 tenants against CIS-aligned best practices.
以下に、その使用方法をステップごとに説明します。
Step 1: Run a Baseline Scan
Open the Security Baselines tab and select the client’s tenant.
Click “Scan” to check their current configuration against the baseline.
ステップ2：結果を確認する
The scan produces a score showing how the tenant measures up.
これがその様子です。
✓ チェックポイント: You should see a pass/fail list for each security setting.
ステップ3：修正を適用する
Click on failed items and apply the recommended fix with one click.
✅ 結果: Your client’s M365 security now aligns with industry standards.
💡 プロのヒント: Schedule monthly baseline scans so you can learn about security drift before it becomes a problem.
How to Use SyncroMSP Cloud Backup
クラウドバックアップ lets you protect client data with automated file backups.
以下に、その使用方法をステップごとに説明します。
ステップ1：クラウドバックアップを有効にする
Go to the asset page and enable Cloud Backup for the target device.
Choose which folders and file types to include.
ステップ2：スケジュールを設定する
Pick a backup frequency — daily, weekly, or continuous.
これがその様子です。
✓ チェックポイント: You should see the next scheduled backup date and time.
Step 3: Verify and Restore
Check the backup log to confirm the data is stored properly.
If needed, restore any file to its original or new location.
✅ 結果: Client data is backed up and easy to recover.
💡 プロのヒント: Run a test restore once a month — it confirms backups work and gives clients peace of mind.
SyncroMSP Pro Tips and Shortcuts
After testing SyncroMSP for over a year, here are my best tips.
キーボードショートカット
| アクション | ショートカット |
|---|---|
| Search assets | Ctrl + K |
| New ticket | Ctrl + Shift + T |
| Quick customer search | Ctrl + Shift + C |
| 通知を開く | Ctrl + Shift + N |
ほとんどの人が見逃す隠れた機能
- APIキーへのアクセス: Generate an api key under Settings to connect Syncro with third-party developer tools and build custom integrations — the documentation covers every endpoint.
- Chocolatey App Deployment: Chocolatey is the default app deployment tool for Syncro — use it to install or uninstall software on any device without logging in.
- Policy-Based オートメーション: Policies can apply various settings for automated setups — nice for ensuring every startup configuration matches your standard, as Andy from the Syncro community points out.
SyncroMSP Common Mistakes to Avoid
Mistake #1: Skipping Policies During Onboarding
❌ 間違い: Adding new clients without applying a policy — then manually configuring each computer.
✅ 右: Set up core policies first so Intune can automate complete hands-off rollouts for new devices upon startup.
Mistake #2: Ignoring Ticket Automation
❌ 間違い: Manually sorting every ticket — a real headache as your business grows.
✅ 右: Use the PSA automation rules to route tickets by type, client, or keyword.
Mistake #3: Not Using the Scripting Library
❌ 間違い: Logging into each machine to run things manually when Syncro has hundreds of scripts.
✅ 右: Browse the script library, pick a pre-built script, and run it across all endpoints at speed.
SyncroMSP Troubleshooting
Problem: Syncro Agent Not Showing Online
原因： The agent may not be installed correctly or a firewall is blocking the connection.
修理： Uninstall and reinstall the agent, then check that port 443 is open on the device.
Problem: Patches Failing to Install
原因： Low disk space or a Windows Update error on the target machine.
修理： Free up disk space, run Windows Update manually once, then retry the patch rollout.
Problem: Invoices Not Generating Automatically
原因： Billing profiles may be missing required fields or recurring items were deleted.
修理： Check the customer’s billing tab, re-add any missing line items, and save changes.
📌 注記： If none of these fix your issue, contact SyncroMSP support.
SyncroMSPとは何ですか？
シンクロMSP is an IT management platform that combines RMM and PSA capabilities into a single system.
Think of it like a command center for your entire managed services business.
SyncroMSP, Inc. offers エンドポイント管理 and IT automation for MSPs of any scale.
こちらの簡単な概要をご覧ください。
主な機能は以下のとおりです。
- Automated Patch Management Software: Deploy patches and updates across all managed devices
- Remote IT Access: Connect to any client computer for live remote support
- Powerful IT Scripting: Run PowerShell scripts to automate processes across endpoints
- Help Desk Software: Manage all client support requests from one dashboard
- IT Ticketing System: Create, track, and close tickets with full documentation
- 請求と請求書発行: Generate invoices automatically and collect payment online
- Identity Management: Manage Microsoft 365 users, licenses, and Entra ID tasks
- Security Baselines: Benchmark M365 tenants against CIS-aligned best practices
- クラウドバックアップ: Protect client data with automated file backups and easy restores
詳細なレビューについては、こちらをご覧ください。 SyncroMSP review.
SyncroMSPの価格設定
Here’s what SyncroMSP costs in 2026:
| プラン | 価格 | 最適な用途 |
|---|---|---|
| コアプラン | $129 | Solo technicians and small MSP startups |
| チームプラン | $179 | Growing teams that need full PSA and RMM capabilities |
無料トライアル: Yes — try SyncroMSP free before you commit.
返金保証: 返金に関する詳細はサポートにお問い合わせください。
💰 最もお得な価格: Team Plan — it unlocks the full ability to manage your entire MSP operation.
SyncroMSPと代替案の比較
How does SyncroMSP compare? Here’s the competitive landscape:
| 道具 | 最適な用途 | 価格 | 評価 |
|---|---|---|---|
| シンクロMSP | All-in-one RMM + PSA | 月額129ドル | ⭐ 4.6 |
| アテラ | Per-tech pricing | 月額149ドル | ⭐ 4.6 |
| N可能 | エンタープライズ規模 | カスタム | ⭐ 4.3 |
| 忍者ワン | Easy setup speed | カスタム | ⭐ 4.8 |
| コネクトワイズ | Large MSP teams | カスタム | ⭐ 4.1 |
| マネージエンジン | IT asset tracking | 月額12ドル | ⭐ 4.4 |
| パルスウェイ | Mobile management | 月額42ドル | ⭐ 4.5 |
| マイクロソフトIntune | Microsoft stack | 月額8ドル | ⭐ 4.5 |
| フレッシュサービス | ITSM beginners | 月額19ドル | ⭐ 4.5 |
| ランスイーパー | Network discovery | カスタム | ⭐ 4.4 |
| ジャムプロ | Appleデバイス管理 | 月額8ドル | ⭐ 4.6 |
おすすめ商品：
- 総合ベスト： SyncroMSP — combines RMM and PSA at one fixed cost per technician
- ベスト予算： ManageEngine — starts low and scales with your needs
- 初心者におすすめ： NinjaOne — clean UI that’s easy to learn
- Best for Apple shops: Jamf Pro — built specifically for マック and iOS management
🎯 SyncroMSP Alternatives
SyncroMSPの代替製品をお探しですか？おすすめの選択肢はこちらです。
- 🚀 アテラ： Per-technician pricing with unlimited devices, built-in remote access, and AI-powered ticketing for fast-moving teams.
- 🏢 N可能: Enterprise-grade RMM with deep automation, backup, and security tools for large MSP operations.
- 🌟 忍者ワン: Top-rated for ease of use with a clean interface, fast deployment, and strong patch management capabilities.
- ⚡ コネクトワイズ: Full PSA plus RMM suite designed for larger teams that need deep customization and scale.
- 💰 マネージエンジン: Budget-friendly IT management with strong asset tracking and help desk features for growing businesses.
- 📊 パルスウェイ: Mobile-first RMM that lets you manage devices from your phone with real-time alerts and automation.
- 🔒 マイクロソフトIntune: Autopilot configures devices automatically upon startup — best for shops deep in the Microsoft environment.
- 👶 フレッシュサービス: Beginner-friendly ITSM with an intuitive UI, great for teams transitioning from spreadsheets to ticketing software.
- 🔧 ランスイーパー: Powerful network discovery and IT資産管理 for organizations that care about full visibility.
- 🎯 JamfPro: The go-to platform for Apple device management with zero-touch deployment and strong content controls.
全リストについては、こちらをご覧ください。 SyncroMSP alternatives ガイド。
⚔️ SyncroMSPとの比較
SyncroMSPが各競合製品と比べてどのような点が優れているかを以下に示します。
- SyncroMSP vs Atera: Syncro bundles PSA free with RMM; Atera charges more per technician but offers unlimited endpoints.
- SyncroMSP vs N-able: N-able suits enterprise scale while Syncro targets small to mid-size MSPs with simpler pricing.
- SyncroMSP vs NinjaOne: NinjaOne has a cleaner UI; Syncro wins on PSA and billing built into one platform.
- SyncroMSPとConnectWiseの比較： ConnectWise offers deeper customization; Syncro is faster to set up and easier to learn.
- SyncroMSPとManageEngineの比較： ManageEngine costs less but lacks the integrated PSA functionality Syncro includes.
- SyncroMSP vs Pulseway: Pulseway excels at mobile management; Syncro offers stronger ticketing and invoicing tools.
- SyncroMSPとMicrosoft Intuneの比較： Intune handles device enrollment well; Syncro adds RMM, scripting, and PSA on top.
- SyncroMSP vs Freshservice: Freshservice focuses on ITSM; Syncro covers both RMM and PSA for full MSP management.
- SyncroMSP vs Lansweeper: Lansweeper is stronger for network discovery; Syncro provides broader MSP management resources.
- SyncroMSP vs Jamf Pro: Jamf is Apple-only; Syncro covers Windows, Mac, and cross-platform environments.
Start Using SyncroMSP Now
You learned how to use every major SyncroMSP feature:
- ✅ Automated Patch Management Software
- ✅ Remote IT Access
- ✅ Powerful IT Scripting
- ✅ Help Desk Software
- ✅ IT Ticketing System
- ✅ 請求書発行
- ✅ Identity Management
- ✅ Security Baselines
- ✅ Cloud Backup
次のステップ： どれか一つの機能を選んで、今すぐ試してみてください。
Most people start with Automated Patch Management Software.
5分もかかりません。
よくある質問
Syncroの価格はいくらですか？
SyncroMSP offers two plans: Core at $129 per month and Team at $179 per month, both per technician with unlimited endpoints.
What is Syncro used for?
Syncro is used by managed service providers to handle remote monitoring, ticketing, billing, and IT automation from a single PSA and RMM platform.
How to run a script in Syncro?
Go to the Scripts section, select a pre-built or custom script, choose your target assets, and click “Run Script” to execute it.
Does Syncro have an API?
Yes, Syncro has a full REST API. Generate an api key in Settings to post data, pull reports, and build custom integrations.
What is synchro MSP?
Synchro MSP is a common misspelling of SyncroMSP, an IT management platform by Servably, Inc. that bundles RMM and PSA tools for MSPs.
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