How to Use Nexgen Like a Pro (2026 Guide)

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This guide covers every Nexgen feature:

• Iniziare — Creazione dell'account e configurazione di base
• How to Use Virtual Office — Meet, chat, and work in a shared virtual space.
• How to Use AI Avatars and Security — Protect your account with AI avatars and access controls.
• How to Use Contact Center Management — Route calls and track your support team live.
• How to Use Integrated Productivity Tools — Run your daily work without switching apps.
• How to Use Manage Teams — Organize members, roles, and permissions in one place.
• How to Use Easy Collaboration — Share files and talk to teammates in seconds.
• How to Use Real-Time Status and Avatars — See who is free, busy, or away instantly.
• How to Use Create Hybrid Remote Teams — Blend office and remote staff on one map.
• How to Use Customizable 3D Floor Plans — Design a 3D office that matches your team.

Tempo necessario: 5 minuti per ogni servizio

In questa guida troverete anche: Consigli professionali | Errori comuni | Risoluzione dei problemi | Prezzi | Alternative

Perché fidarsi di questa guida

I have used Nexgen for six months and tested every feature here. This tutorial comes from real hands-on work, not marketing copy.

Nexgen is a virtual workplace brand built for remote and hybrid teams.

But most users only touch a small part of the software.

This post shows you how to use every major feature.

Step by step, with a clear process and pro tips.

Nexgen Tutorial

This how to use Nexgen tutorial walks you through every feature, from first setup to advanced tips that build real expertise.

Nexgen

Bring your remote team into one live virtual office. Nexgen blends video, chat, and 3D floor plans so users feel present all day. Try it and see the value for your team.

PROVA SUBITO NEXGEN →

LEGGI LA RECENSIONE COMPLETA →

Getting Started with Nexgen

Prima di utilizzare qualsiasi funzionalità, completa questa configurazione iniziale.

Ci vogliono circa 3 minuti.

Here is my hands-on walkthrough first:

Ora analizziamo nel dettaglio ogni passaggio.

Passaggio 1: crea il tuo account

Go to the Nexgen website.

Fai clic su "Iscriviti" o "Inizia la prova gratuita".

Inserisci il tuo indirizzo email e crea una password.

✓ Punto di controllo: Controlla il tuo posta in arrivo per ricevere un'e-mail di conferma.

Passaggio 2: Apri l'app

Nexgen runs in your browser, so no download is needed.

Accedi con il tuo nuovo account.

Dovresti visualizzare la dashboard principale con le opzioni di streaming.

✓ Punto di controllo: You should see the main office map.

Passaggio 3: Completare la configurazione iniziale

Add your name, pick an avatar, and invite your first users.

How to Use Nexgen Virtual Office

Virtual Office lets you meet, chat, and work in a shared virtual space.

Ecco come usarlo, passo dopo passo.

Step 1: Open the virtual office

Log in to your account and open the main office map.

Step 2: Move your avatar in

Walk your avatar to any room to join that group.

Ecco come si presenta:

✓ Punto di controllo: You hear your teammate and see their avatar move.

Step 3: Start talking

Voce and video turn on when you approach a teammate.

How to Use Nexgen AI Avatars and Security

AI Avatars and Sicurezza lets you protect your account with AI avatars and access controls.

Ecco come usarlo, passo dopo passo.

Step 1: Turn on your AI avatar

Enable an Avatar AI so users see you without a webcam.

Step 2: Set access rules

Choose who can enter each room from the security panel.

✓ Punto di controllo: Your avatar shows and the log lists your login.

Step 3: Review the activity log

Check the log to confirm the system protects your dati.

How to Use Nexgen Contact Center Management

Contact Center Management lets you route calls and track your support team live.

Ecco come usarlo, passo dopo passo.

Step 1: Open the contact center

Go to the contact center from the left menu line.

Step 2: Assign agents

Drag agents onto queues to set your routing process.

Ecco come si presenta:

✓ Punto di controllo: Live calls appear with agent names attached.

Step 3: Watch calls live

Track wait times and call delivery on one screen.

How to Use Nexgen Integrated Productivity Tools

Integrated Productivity Tools lets you run your daily work without switching apps.

Ecco come usarlo, passo dopo passo.

Step 1: Open the tools tab

Find notes, tasks, and calendars inside the same app.

Step 2: Create a task

Create a task and assign it to any teammate.

✓ Punto di controllo: Your new task shows in the shared task list.

Step 3: Link your calendar

Connect your calendar so meetings appear on your status.

How to Use Nexgen Manage Teams

Manage Teams lets you organize members, roles, and permissions in one place.

Ecco come usarlo, passo dopo passo.

Step 1: Open team settings

Go to settings and pick the team you manage.

Step 2: Add members

Invite users by email and set each account role.

Ecco come si presenta:

✓ Punto di controllo: The new member appears in your team elenco.

Step 3: Set permissions

Grant the ability to edit, view, or admin per person.

How to Use Nexgen Easy Collaboration

Easy Collaboration lets you share files and talk to teammates in seconds.

Ecco come usarlo, passo dopo passo.

Step 1: Pick a teammate

Search the member list and click a name to connect.

Step 2: Share a file

Drag a file into chat for instant delivery.

Ecco come si presenta:

✓ Punto di controllo: Your teammate receives the file inside the chat.

Step 3: Jump on a call

Click the video icon to start a quick call.

How to Use Nexgen Real-Time Status and Avatars

Real-Time Status and Avatars lets you see who is free, busy, or away immediatamente.

Ecco come usarlo, passo dopo passo.

Step 1: Check the map

See every avatar and read their real-time status.

Step 2: Set your own status

Mark yourself free, busy, or away in one click.

✓ Punto di controllo: Your status color updates for every user.

Step 3: Message when free

Ping teammates only when their status shows open.

How to Use Nexgen Create Hybrid Remote Teams

Create Hybrid Remote Teams lets you blend office and remote staff on one map.

Ecco come usarlo, passo dopo passo.

Step 1: Build your groups

Create separate groups for office and remote staff.

Step 2: Place them on the map

Position each team on the shared office floor.

Ecco come si presenta:

✓ Punto di controllo: Both teams appear together on one floor.

Step 3: Invite everyone

Send one link so all users join the same space.

How to Use Nexgen Customizable 3D Floor Plans

Customizable 3D Floor Plans lets you design a 3D office that matches your team.

Ecco come usarlo, passo dopo passo.

Step 1: Open the floor editor

Open the 3D editor from the office settings menu.

Step 2: Drag rooms in

Place desks, incontro rooms, and lounges where you want.

✓ Punto di controllo: Your saved 3D office loads for the whole team.

Passaggio 3: Salva il layout

Save the plan so your team sees the new office.

Nexgen Pro Tips and Shortcuts

After testing Nexgen for six months, here are my best tips.

Scorciatoie da tastiera

Funzionalità nascoste che la maggior parte delle persone non nota

• Quick search: Press Ctrl + K to search any user or room fast.
• Saved layouts: Store many 3D floor plans and switch them per event.
• Status notes: Add a short note so users know your return time.

Nexgen Common Mistakes to Avoid

Mistake #1: Skipping avatar setup

Mistake #2: Ignoring permissions

Mistake #3: Buying the wrong plan

Nexgen Troubleshooting

Problem: Video or audio will not start

Causa: Your browser blocked camera and microphone access.

Aggiustare: Open browser settings and allow access for the site, then refresh.

Problem: Teammates cannot see my status

Causa: Your account did not sync after a weak connection.

Aggiustare: Log out, check your line, and log back in to reset the system.

Problem: Invites are not delivered

Causa: The email address had a typo or hit a spam filter.

Aggiustare: Re-check the address and resend so delivery reaches the user.

📌 Nota: If none of these fix your issue, contact Nexgen support.

Cos'è Nexgen?

Nexgen is a virtual workplace tool that puts your whole team in one online office.

Think of it like a real office you enter from your laptop.

Guarda questa breve panoramica:

Include le seguenti caratteristiche principali:

• Ufficio virtuale: a shared space where your team meets and works live
• Avatar basati sull'intelligenza artificiale e sicurezza: AI avatars plus access rules that protect your account
• Gestione del Contact Center: call routing and live tracking for support users
• Strumenti integrati per la produttività: notes, tasks, and calendars inside one app
• Manage Teams: member, role, and permission control in one place
• Collaborazione facile: fast file sharing and quick video calls

Per una recensione completa, consulta la nostra Nexgen review.

That is the short story of what Nexgen does for your team.

Prezzi di Nexgen

Here is what Nexgen costs in 2026:

Prova gratuita: Yes, you can test the software before you pay.

Garanzia di rimborso: Check current terms at checkout before purchase.

💰 Miglior rapporto qualità-prezzo: Yearly at $15/user gives the lowest cost per user.

Nexgen contro le alternative

How does Nexgen compare? Here is the field of rivals.

Guarda questo confronto:

Scelte rapide:

• Il migliore in assoluto: Nexgen — a true 3D office for hybrid teams.
• Miglior budget: Microsoft Teams — low price for existing Office users.
• Ideale per principianti: Gather Town — a playful, easy 2D map.
• Best for big meetings: Zoom Workplace — proven video at scale.

🎯 Alternative a Nexgen

Cerchi alternative a Nexgen? Ecco le migliori opzioni:

• 🚀 Zoom Workplace: Runs large video calls with proven quality and reliable delivery for global users.
• 💼 Microsoft Teams: Ties chat, calls, and files to Office 365 at a low account price.
• 🎨 Sococo: Shows your team on a simple office map so users find each other fast.
• 👶 Radunatevi in ​​città: Uses playful 2D maps that new users learn in minutes with little setup.
• ⚡ Tandem: Starts quick calls the moment you click a teammate, cutting the wait process.
• 🏢 Wurkr: Gives a live office feel with rooms your whole team can drop into.
• 🧠 Kumospace: Blends video lounges and giochi so remote users socialize, not just meet.
• 🌟 Google Workspace: Bundles docs, email, and meet for teams that value one connected brand.

Per l'elenco completo, consultare il nostro Nexgen alternatives guida.

⚔️ Confronto con Nexgen

Here is how Nexgen stacks up against each rival:

• Nexgen contro Zoom Workplace: Zoom wins big webinars, but Nexgen wins the always-on office feel.
• Nexgen contro Microsoft Teams: Teams fits Office users, while Nexgen gives a richer virtual space.
• Nexgen contro Sococo: Sococo maps rooms in 2D, yet Nexgen adds full 3D floor plans.
• Nexgen contro Gather Town: Gather is more playful, but Nexgen looks sharper for client-facing work.
• Nexgen contro Tandem: Tandem starts calls fast, though Nexgen offers a wider set of tools.
• Nexgen contro Wurkr: Wurkr feels similar, yet Nexgen gives stronger admin and security control.
• Nexgen contro Kumospace: Kumospace shines at socials, while Nexgen focuses on daily team work.
• Nexgen contro Google Workspace: Workspace owns docs, but Nexgen owns the live office presence.

Start Using Nexgen Now

You learned how to use every major Nexgen feature:

• ✅ Virtual Office
• ✅ AI Avatars and Security
• ✅ Contact Center Management
• ✅ Integrated Productivity Tools
• ✅ Manage Teams
• ✅ Easy Collaboration
• ✅ Real-Time Status and Avatars
• ✅ Create Hybrid Remote Teams
• ✅ Customizable 3D Floor Plans

Passo successivo: Scegli una funzionalità e provala subito.

Most people start with Virtual Office.

Ci vogliono meno di 5 minuti.

Domande frequenti

What is Nexgen used for?

Nexgen is a virtual workplace where remote and hybrid teams meet, chat, and work in one online office with video, avatars, and 3D floor plans.

How do you use Nexgen?

Create an account, open the browser app, pick an avatar, then invite users. Walk your avatar into any room to start voce e video.

Nexgen è facile da usare?

Yes. Nexgen runs in your browser with no download, and most users learn the main office map and controls within a few minutes.

Quanto costa Nexgen?

Nexgen costs $25 per user monthly, $20 per user quarterly, or $15 per user yearly. The yearly plan gives the lowest cost per user.

Is Nexgen a legit company?

Yes, Nexgen is a real virtual workplace brand for remote teams. A free trial lets you test the software before you spend any money.