Salesforce vs Close CRM: Which is The Best For You in 2025?

بواسطة فهيم جوهردر | آخر تحديث Oct 12, 2025

الفائز

4.6

سحابة المبيعات فائقة الشحن
التوعية المخصصة
سحابة التجارة
تتبع دعم العملاء
قوالب البريد الإلكتروني الرائعة
نسخة تجريبية مجانية لمدة 30 يوماً
الباقة المدفوعة تبدأ من $25/شهرياً

جرّب الآن

الوصيف

3.2

إدارة علاقات العملاء لمحة عامة
التواصل
الأتمتة
Cool integrations
Sales AI
تجربة مجانية متاحة مجاناً
Paid Plans from $35/month

جرّب الآن

Feeling lost trying to pick the right إدارة علاقات العملاء?

You’ve heard of Salesforce and Close إدارة علاقات العملاء, but which one fits الخاص بك needs?

Imagine picking the wrong one.

You could waste time and money or miss out on sales.

This article breaks down Salesforce vs Close إدارة علاقات العملاء in simple terms.

لمحة عامة

We’ve spent hours diving into both Salesforce and Close CRM.

Running real-world sales scenarios and comparing their features side-by-side.

This hands-on experience allows us to give you a clear, practical assessment of which CRM is a better fit for your business.

4.6من أصل 5

هل أنت مستعد لاستكشاف إدارة علاقات العملاء? اشترك للحصول على نسخة تجريبية مجانية من Salesforce اليوم!

التسعير: It has a free trial. The premium plan starts at $25/month.

الميزات الرئيسية:

إدارة الرصاص
التنبؤ بالمبيعات
إدارة الفرص

جرّب Salesforce مجاناً قراءة المراجعة الكاملة

3.2من أصل 5

Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.

التسعير: It has a free trial. The premium plan starts at $35/month.

الميزات الرئيسية:

Built-in calling
Email sequences
Advanced Reporting

Try Close crm for FREE قراءة المراجعة الكاملة

ما هي قوة المبيعات؟

Salesforce? Think of it as a super-powered tool.

It helps businesses manage customer stuff. All in one place.

You get sales, service, marketing. Everything. It’s big and can do a lot.

استكشف أيضاً بدائل Salesforce...

وجهة نظرنا

It’s incredibly powerful and flexible. The free plan is very generous, and it has many features for managing projects.

جرّب Salesforce مجاناً قراءة المراجعة الكاملة بدائل Salesforce

المزايا الرئيسية

تساعد Salesforce الشركات على التواصل بشكل أفضل مع العملاء. فهو يوفر رؤية كاملة لكل عميل.

يساعد ذلك على تحسين المبيعات والخدمة.

عرض 360 درجة للعملاء: شاهد جميع تفاعلات العملاء في مكان واحد.
يعزز المبيعات بنسبة 39%: أبلغ العديد من المستخدمين عن زيادة المبيعات والإنتاجية.
أتمتة قوية: أتمتة المهام مثل رسائل البريد الإلكتروني وتتبع العملاء المحتملين.
تطبيق ضخم لتبادل التطبيقات: يتصل بآلاف التطبيقات الأخرى.
قابلة للتطوير من أجل النمو: ينمو مع أعمالك، من الصغيرة إلى الكبيرة.

Try salesforce For free

التسعير

جناح المبتدئين: $25/مستخدم/شهر.
جناح المحترفين: $100/مستخدم/شهر.
انتربرايز: $165/مستخدم/شهر.
غير محدود: $330/مستخدم/شهر.
مبيعات أينشتاين 1: $500/مستخدم/شهر.

Try salesforce For free

الإيجابيات

حل إدارة علاقات العملاء الرائد في المجال.
قابلة للتخصيص بدرجة كبيرة.
تقارير وتحليلات قوية.
دعم عملاء رائع.
حل إدارة علاقات العملاء الرائد في المجال.

السلبيات

قد يكون الأمر مكلفاً.
منحنى تعلُّم حاد.
يمكن أن يكون الإعداد معقداً.
يمكن أن تكون التحديثات معطلة.

Try salesforce For free

What is Close CRM?

Close CRM? It’s all about sales.

It’s built for closing deals. Think simple and focused.

It helps you talk to leads. Fast. You can call and email right in it.

استكشف أيضاً Close CRM alternatives...

وجهة نظرنا

Close the deal with Close إدارة علاقات العملاء! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.

Try Close crm For free قراءة المراجعة الكاملة Check close crm alternatives

المزايا الرئيسية

Built-in calling: Make and receive calls directly within Close.
قوية email sequences: Automate your outreach and follow-up.
Advanced reporting: تتبع التقدم الذي أحرزته وحدد مجالات التحسين.
Sales automation: Streamline repetitive tasks and save time.
Dedicated support: Get help from their expert team when you need it.

Try close crm FOR FREE

التسعير

الأساسيات: $35/seat/month.
النمو: $99/seat/month.
المقياس: $139/seat/month.

Try close crm FOR FREE

الإيجابيات

Best built-in calling feature.
وفّر عليّ الكثير من الوقت.
The email sequences are compelling.
The reporting gives me valuable insights.

السلبيات

More expensive than some CRMs.
The interface can feel a bit overwhelming at first.

Try close crm FOR FREE

مقارنة الميزات

Choosing the right crm solutions means looking closely at what each can really do.

This section provides a detailed comparison of Salesforce CRM and Close CRM across essential capabilities, helping you find the best crm for your business.

1. Built-in Communication Tools

Salesforce CRM: Requires third-party apps or add-ons for core calling features. You cannot اصنع native phone calls or send bulk SMS right out of the box.
إغلاق إدارة علاقات العملاء: إغلاق إدارة علاقات العملاء offers integrated calling, SMS, and bulk email right inside the app. Sales reps can dial multiple numbers quickly using the Power Dialer or predictive dialer, saving time on manual data entry.

2. Scalability and Enterprise Scope

Salesforce CRM: Built to scale massively. Large companies with hundreds of employees and complex international operations will find Salesforce CRM’s infrastructure unmatched. It’s the best bet for when your business grows into an enterprise.
إغلاق إدارة علاقات العملاء: Best suited for الشركات الصغيرة or mid-sized companies. While it can scale, its sweet spot is supporting growing sales teams (typically under 100 users) looking for high growth without enterprise complexity.

3. Artificial Intelligence (AI) and Innovation

Salesforce CRM: Salesforce CRM takes advantage of groundbreaking ai innovation through its Einstein platform. It provides predictive analytics, AI-guided sales insights, and automated task suggestions. They have strong ai commitments.
إغلاق إدارة علاقات العملاء: Uses AI mostly for lead prioritization and simple workflow suggestions. It is simpler and does not currently focus on the deep, expansive AI analytics found in Salesforce CRM.

4. Customization Options

Salesforce CRM: Offers deep customization options. You can build custom objects, tailor every sales workflow, and connect to its vast AppExchange of apps.
إغلاق إدارة علاقات العملاء: Provides essential customization options like custom fields and the ability to set up multiple pipelines. However, it is designed to be plug-and-play, so deep, developer-level customization is limited compared to Salesforce CRM.

Try salesforce For free

5. Core Product Focus and Clouds

Salesforce CRM: A broad platform focused on the customer company. It includes specialized products like Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and the data cloud to give a complete view of the customers.
إغلاق إدارة علاقات العملاء: A focused crm solution built for high-velocity inside sales. Its strength is in the outreach and follow-up sequence tools designed to help sales reps close more deals.

6. User Experience and Ease of Use

Salesforce CRM: Can have a steep learning curve. The robust features and many salesforce products mean it often requires a dedicated administrator or heavy training for full team engagement.
إغلاق إدارة علاقات العملاء: Highly praised for its simplicity. It’s built for the sales rep to start using immediately, making it the best crm for smaller businesses wanting fast adoption and minimal training.

7. Reporting and Analytics

Salesforce CRM: Excels in reporting and analytics. It offers highly customizable reports, advanced forecasting, and uses AI for deep insights into business data.
إغلاق إدارة علاقات العملاء: Provides solid, clean reporting focused on sales activity, pipeline, and call/email volume. It includes custom graphs, but it is simpler than the salesforce’s enterprise-level analytics.

Try close crm FOR FREE

8. Ecosystem and Third-Party Integration

Salesforce CRM: Has the largest third-party ecosystem, AppExchange. It provides thousands of apps and integrations, making it a powerful platform.
إغلاق إدارة علاقات العملاء: Integrates well with essential other tools like Gmail, Outlook, and Quickbooks, but its marketplace is much smaller. You might need to use APIs for connecting to other crm solutions.

9. Customer Relationship Management Scope

Salesforce CRM: Offers comprehensive customer relationship management. It manages the entire journey from marketing leads to customer success and post-sale service through its various solutions.
إغلاق إدارة علاقات العملاء: Concentrates on the pre-sale and closing stages of customer relationships. It’s a fantastic sales team tool but less focused on post-sale customer support compared to sales cloud and service cloud.

ما الذي تبحث عنه عند اختيار برنامج CRM؟

Ease of Use for the Sales Team: Do the crm options support fast adoption for the sales team? A simple desktop and mobile device experience helps your prospects and clients get the best customer experiences.
Sales Process Focus: Look for features that support the core of your sales processes. This includes integrated dialing, call coaching, creating new tasks and reminders, and easily setting up email templates or email sequences.
Pricing and Tiers: Check the overall cost and whether the pricing is billed annually. See what professional features and advanced features are locked behind higher tiers. Don’t forget to track total costs, not just the base price.
Sales vs. Service Scope: Do you need a dedicated sales tool (startup features) or a massive platform? Salesforce takes advantage of a wide scope; if you only need to create more leads and better follow-ups, then choose Close.
Integration and Data: Can you easily connect to other crms and apps? Check for a reliable الأمن infrastructure. The system should give you quick access to contacts and account history.
AI and Future-Proofing: Do you want a simple tool or a platform with an ai agent for a sneak peek into the future? Large systems like those from San Francisco often invest heavily in benefits and innovation.
Support and Implementation: Look at the ease of implementation for your industry. Ask about the training needed for most businesses. This is key for any الأعمال التجارية الصغيرة or large company.
Management Tools: How well can a chief digital officer manage the salesforce team? Close offers robust product updates focused on sales metrics, making it easy to search and track performance.

الحكم النهائي

So, which one wins? For many, Close CRM is the better choice.

Why? It’s simple. It helps you manage sales directly.

The built-in calling is a game-changer. Plus, it’s easy to learn.

If your focus is closing deals, Close CRM shines.

Salesforce is powerful, but it can be too much. We’ve tested both.

You’ll know right away. We’re here to help you pick the right tool, no fluff.

It’s just what works.

جرّب Salesforce مجاناً قراءة المراجعة الكاملة التحقق من البدائل

Try Close crm for FREE قراءة المراجعة الكاملة إغلاق بدائل إدارة علاقات العملاء

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

إغلاق CRM مقابل Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
إغلاق CRM ضد كاب: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
إغلاق CRM CRM مقابل ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
إغلاق إدارة علاقات العملاء مقابل الشعبية: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
إغلاق CRM مقابل الإغلاق الفوري: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
إغلاق نظام إدارة علاقات العملاء مقابل إدارة علاقات العملاء يوم الاثنين: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. كبسولة CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
إغلاق CRM CRM مقابل Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

الأسئلة الشائعة

Is Salesforce too complex for small businesses?

Yes, Salesforce can be overwhelming. Its many features are built for larger enterprises, and small businesses might find them costly and time-consuming to implement. Consider whether you need all its advanced tools or if a simpler CRM is sufficient.

Does Close CRM offer a free trial?

Yes, Close CRM offers a free trial. You can test its features and see if they fit your sales process before committing. This allows you to experience its built-in calling and email الأتمتة firsthand.

Which CRM is better for managing a high volume of leads?

Salesforce is better. Its robust features and scalability allow it to handle a large number of leads. It also offers advanced segmentation and automation to manage complex sales pipelines.

Can Close CRM integrate with my existing marketing tools?

Close CRM integrates with some, but not as many as Salesforce. Because it focuses on sales, marketing integrations are more limited. Before choosing, check if your specific tools are compatible.

Which CRM provides better customer support?

Salesforce offers more comprehensive customer support. It includes various resources, from online help to dedicated support teams. Close CRM provides basic support, primarily through email and phone.