Pipedrive vs Freshsales: Which CRM Wins in 2025?

بواسطة فهيم جوهردر | آخر تحديث Oct 5, 2025

الفائز

4.5

إدارة العملاء المحتملين
تخصيص العروض
مشاريع Pipedrive
حملات Pipedrive
تحليلات قوية
تجربة مجانية متاحة مجاناً
الخطة المدفوعة تبدأ من $14

جرّب الآن

الوصيف

3.5

إدارة البريد الإلكتروني
أتمتة سير العمل
Clear and Organized Deals
Sales Sequences
Awesome Web Forms
تجربة مجانية متاحة مجاناً
الباقات المدفوعة من $9/شهرياً

جرّب الآن

اختيار المناسب إدارة علاقات العملاء can feel like trying to pick out a new car.

Overwhelmed by options?

You’re not alone. Two popular choices are Pipedrive and Freshsales, both packed with features but with key differences.

In this head-to-head matchup, we’ll break down Pipedrive vs Freshsales to help you decide which إدارة علاقات العملاء is the perfect fit for your business.

لمحة عامة

To give you the most accurate comparison of Pipedrive vs Freshsales, we’ve spent weeks testing each platform.

We delved deep into each CRM’s features, ease of use, and pricing to provide you with a clear picture of its offerings.

4.5من 10 من 10

تريد إدارة علاقات العملاء that’s easy to use and helps you close more deals? Start your free Pipedrive today!

التسعير: It has a free trial. The premium plan starts at $14/month.

الميزات الرئيسية:

خطوط أنابيب المبيعات المرئية
تقارير قابلة للتخصيص
تطبيق الهاتف المحمول

جرِّب Pipedrive مجاناً قراءة المراجعة الكاملة

3.5من أصل 5

فريش سيلز إدارة علاقات العملاء might be the one for you. Its intuitive interface makes it an excellent choice.

التسعير: It has a free trial. The premium plan starts at $9/month.

الميزات الرئيسية:

إدارة الاتصال
Deal Tracking
إعداد التقارير والتحليلات

Try Freshsales now قراءة المراجعة الكاملة

ما هو Pipedrive؟

Need a simple way to manage your sales? Pipedrive might be for you.

It helps you visualize your sales pipeline. Think of it like a Kanban board for your deals.

You can track leads, schedule follow-ups, and see where each deal stands.

It’s designed to be intuitive and easy to use, even for new إدارة علاقات العملاء users.

استكشف أيضاً بدائل Pipedrive...

وجهة نظرنا

Pipedrive هو خيار قوي للشركات التي تركز على المبيعات. إنه سهل الاستخدام، وجذاب بصريًا، ومليء بالميزات المفيدة. السبب الوحيد لعدم حصوله على علامة 10 كاملة هو أن الباقات منخفضة السعر بها بعض القيود.

جرِّب Pipedrive مجاناً قراءة المراجعة الكاملة تحقق من بدائل Pipedrive

المزايا الرئيسية

التركيز على المبيعات: تم تصميم Pipedrive لمساعدتك على إتمام المزيد من الصفقات.
الإدارة المرئية لخطوط الأنابيب: تعرّف على موقف كل صفقة بالضبط.
أتمتة قوية: قم بأتمتة المهام مثل إرسال رسائل البريد الإلكتروني وجدولة المواعيد.
دعم على مدار الساعة طوال أيام الأسبوع: احصل على المساعدة متى احتجت إليها.

جرِّب Pipedrive مجاناً

التسعير

أساسي: $14/مستخدم/شهر.
متقدم: $24/مستخدم/شهر.
محترف: $49/مستخدم/شهر.
الطاقة: $59/مستخدم/شهر.
انتربرايز: $79/مستخدم/شهر.

جرِّب Pipedrive مجاناً

الإيجابيات

سهل الاستخدام والتنقل.
إنه خط أنابيب مرئي رائع.
ميزات أتمتة قوية.
دعم عملاء ممتاز.

السلبيات

تخصيص محدود على الخطط الأقل.
يمكن أن تكون باهظة الثمن بالنسبة للفرق الكبيرة.
يمكن أن يكون إعداد التقارير أكثر قوة.

جرِّب Pipedrive مجاناً

What is Freshsales CRM?

Need a إدارة علاقات العملاء that’s easy to use and won’t break the bank?

فريش سيلز إدارة علاقات العملاء might be your perfect match. It’s designed to help you manage your contacts, track deals, and boost sales.

Think of it as your trusty sidekick for building strong customer relationships.

No more juggling spreadsheets or sticky notes! Freshsales keeps everything organized in one place.

استكشف أيضاً Freshsales CRM alternatives...

وجهة نظرنا

يعد Freshsales CRM خيارًا قويًا للشركات التي تعطي الأولوية لسهولة الاستخدام والقدرة على تحمل التكاليف. إنها طريقة رائعة لاستخدام CRM بدون منحنى تعليمي حاد.

جرّب فريش سيلز مجاناً قراءة المراجعة الكاملة freshsales alternatives

المزايا الرئيسية

واجهة سهلة الاستخدام: سهولة التنقل والتعلم.
هاتف وبريد إلكتروني مدمج: تواصل مع العملاء مباشرةً من المنصة.
رؤى مدعومة بالذكاء الاصطناعي: احصل على اقتراحات وتوقعات مفيدة.
أسعار معقولة: تقدم باقة مجانية وخطط مدفوعة تنافسية.

جرّب freshsales مجاناً

التسعير

النمو + 500 جهة اتصال تسويق + 500 جهة اتصال تسويق: $9/مستخدم/شهر.
جهات الاتصال التسويقية المحترفة + 500 جهة اتصال تسويق: $39/مستخدم/شهر.
المؤسسة + 500 جهة اتصال تسويق + 500 جهة اتصال تسويق: $59/مستخدم/شهر.

جرّب freshsales مجاناً

الإيجابيات

بديهية وسهلة الاستخدام.
خيارات تسعير معقولة التكلفة.
رائع للشركات الصغيرة.
ميزات مفيدة مدعومة بالذكاء الاصطناعي.

السلبيات

خيارات تخصيص محدودة.
يمكن أن يكون إعداد التقارير أكثر قوة.
لا يوجد العديد من عمليات التكامل مثل بعض المنافسين

جرّب freshsales مجاناً

مقارنة الميزات

Let’s dive deeper into the advanced capabilities of these two إدارة علاقات العملاء المنصات.

We focused on core sales activities and the helpful features that truly streamline your process, so you can make the right choice for your business needs.

1. Pipeline Management & Deal Tracking

بايبيدرايف: This is where pipedrive crm shines. It gives you clear, visual pipeline management via a drag-and-drop interface. Sales reps use it to efficiently organize and deal tracking across multiple sales pipelines.
فريش سيلز: Offers effective pipeline management as well, but its focus is on using ai sales assistant insights to prioritize your deal management. It helps you quickly manage deals but is less visually driven than Pipedrive.

2. Communication: Built-in Phone & Email

فريش سيلز: A major strength. It provides a built-in phone and email right inside the CRM. This simplifies log calls and tracking customer engagement. Chat support is also available 24/5 on most paid plans, providing excellent customer support.
بايبيدرايف: Basic email integration is standard. However, advanced features like a native dialer or advanced phone support are generally reserved for higher-tier plans or require third-party tools and integrations.

3. أتمتة المبيعات

بايبيدرايف: Focuses on automating core sales activities like scheduling and follow-ups. You can easily automate tasks and remove repetitive tasks to boost productivity for your sales reps.
فريش سيلز: Provides more advanced capabilities in sales الأتمتة. Its workflows can handle complex, multi-step sequences, enabling users to connect different parts of the platform and easily close deals.

4. AI & Actionable Insights

فريش سيلز: Freshsales stands out with its AI, Freddy. It offers predictive deal insights and sales forecasting. This provides solid actionable insights for lead management.
بايبيدرايف: Also offers an AI sales assistant to guide sales reps. It analyzes performance and suggests which deals to focus on, delivering personalized deal insights for better opportunity management.

جرِّب Pipedrive مجاناً

5. Lead & Contact Management

بايبيدرايف: Excellent for organizing contact management and basic lead management. It is simple and easy to input new customer information.
فريش سيلز: It offers stronger lead management features, including AI-powered lead scoring and automatic البيانات enrichment. This means your customer information is always current, supporting the broader customer relationship management.

6. التخصيص

Freshsales: Provides a greater level of control. You can create custom modules and tailor the interface more deeply to fit your unique business needs. This is great for teams with complex structures.
Pipedrive: Offers customizable pipelines and custom fields on all paid plans, making it simple to adapt to your basic sales flow. It maintains its reputation as the best crm software for simplicity.

7. Marketing Automation

Freshsales: Features integrated marketing automation tools. You can run full outreach campaigns and send highly personalized emails directly from the crm software, making it an all-in-one solution.
Pipedrive: Its focus on sales means marketing automation is generally an add-on or found only in higher tiers. Freshsales vs Pipedrive wins on native marketing depth at lower prices.

جرّب freshsales مجاناً

8. Reporting and Analytics

Pipedrive: Offers clear, visual إعداد التقارير centered on your sales activities and pipeline management. It is easy to use for quick checks, though options for custom reports are somewhat limited.
Freshsales: Provides more robust and advanced functionalities in reporting, including more options for custom reports and using AI to uncover deeper actionable insights into customer information.

9. Integrations and Ecosystem

Pipedrive: Has a vast marketplace with a huge number of third party integrations and third party apps. It integrates well with project management tools, positioning itself as the best crm tool to connect other systems.
Freshsales: As part of the Freshworks suite, its native integration with other Freshworks crm tools is seamless. It offers extensive integrations and more features, but some third-party tools integration can be less comprehensive.

What to look for when choosing a CRM?

Check if the key features align with your business needs, and look for standout features like AI or built-in phone systems.
Examine the pricing, especially the cost per user and whether the vendor offers unlimited users on higher tiers.
Find out if a dedicated account manager is provided, which can be crucial for smooth onboarding and maximizing the crm software.
Test the mobile app functionality to ensure your sales reps can log calls and manage deals on the go.
See if the provider offers a free plan or a comprehensive trial, so you can test the platform (we evaluated Freshsales’ offering, for example).
Look at the الأمن measures and data compliance. Remember, both Freshsales and Pipedrive aim to protect your customer information.

الحكم النهائي

Both CRMs prove to be strong contenders in the battle of Pipedrive vs Freshsales.

However, Pipedrive emerges as our top pick for its exceptional user-friendliness and affordability.

Its intuitive interface and visual pipeline اصنع it ideal for businesses seeking a straightforward solution to manage their sales process.

While Freshsales offers a wider range of advanced features, Pipedrive’s focus on simplicity and core CRM functionality makes it a winner for most sales teams.

Trust us, we’ve spent weeks testing these platforms to help you make the right decision.

Ready to streamline your sales and boost your revenue? Give Pipedrive a try!

جرِّب Pipedrive مجاناً قراءة المراجعة الكاملة بدائل Pipedrive

Try Freshsales now قراءة المراجعة الكاملة بدائل المبيعات الطازجة

More of Freshsales

Here’s a brief comparison of Freshsales CRM with these software solutions:

Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
فريش سيلز CRM مقابل فوري: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation tool.
Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.

الأسئلة الشائعة

Which is better, Pipedrive or Freshsales?

Both are excellent CRM platforms. Pipedrive is known for its ease of use and visual sales pipeline, while Freshsales offers more advanced features and AI-powered insights. The best choice depends on your specific needs and budget.

Is there a free version of Pipedrive or Freshsales?

Pipedrive offers a 14-day free trial but no free version. Freshsales, on the other hand, has a free forever plan with basic CRM functionality, making it a great option for الشركات الصغيرة with limited budgets.

Does Pipedrive integrate with other software?

Yes, Pipedrive integrates with many popular business tools, including Google Workspace, Microsoft 365, and Mailchimp. The Pipedrive Marketplace offers more integrations.

What kind of businesses is Freshsales best for?

Freshsales is a versatile CRM suitable for various businesses, from startups to large enterprises. Its comprehensive features and scalability make it a particularly good choice for businesses with complex sales processes or growing teams.

Can I import my existing data into Pipedrive or Freshsales?

Yes, both platforms allow you to easily import your existing customer data from spreadsheets or other CRM systems. This ensures a smooth transition and prevents data loss when switching to a new platform.