⚡ حكم سريع:
- الأسعار: Keap is $299/month (annually billed). Close offers Essentials at $35/seat/month, Growth at $99, Scale at $139.
- الأفضل لـ: Keap suits الشركات الصغيرة that need marketing automation, landing pages and e commerce in one dashboard. Close suits sales teams that live on phone calls.
- الفرق الرئيسي: Keap combines customer relationship management with email marketing and invoicing. Close is a sales process tool built around built in calling.
- اختيارنا: Keap, rated 4.2 against 3.0, because it covers more of the customer journey for one monthly fee.
Keap and Close solve two different problems.
One automates your whole عمل. The other helps you dial faster.
كيب إدارة علاقات العملاء bundles sales and marketing automation into one platform.
Close CRM strips the extras and focuses on التواصل, calls and deals.
Picking wrong costs you months of setup. Here is how they actually differ.
ملخص
This Keap vs Close CRM comparison covers pricing, key features and ease of use.
We reviewed documentation, pricing pages and user reviews for both crm platforms.
Our writers also spent hands-on time inside each app.
تظهر هذه الملاحظات في قسم "ما لاحظه فريقنا" أدناه.
By the end you will know which tool fits your growth goals.
ما هو نظام إدارة علاقات العملاء Keap CRM؟
Keap is a customer relationship management platform for الشركات الصغيرة أصحابها.
It was formerly known as Infusionsoft and rebranded around small business الأتمتة.
The platform merges crm, marketing automation and e commerce into one dashboard.
You get a sales pipeline, email marketing, invoicing and payment processing together.
That cuts the number of tools you pay for each month.
Keap automates almost every stage of the sales journey. Solopreneurs and mid-sized companies use it to manage customer relationships and automate their sales processes.
🏆 الفائز: كيب
Keap offers a full sales and marketing automation stack in one place. Automation users report saving 10 hours per week. Start with the 14-day free trial.
أسعار كيب
Here is what Keap costs in 2026.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| كيب | 299 دولارًا شهريًا (يتم الدفع سنويًا) | Small businesses running sales and marketing from one dashboard |
Pricing verified August 2026.
⚠️ Pricing conflict: Our research file lists older Keap plans at $79, $169 and $199 per month for 500 contacts, plus $30 per extra user. Our verified بيانات shows a single plan at $299/month (annually billed). Check the pricing page before you buy.
تجربة مجانية: Yes. Keap provides a 14-day free trial with access to all features.
ضمان استرداد الأموال: Keap sells a one-time Expert Coaching package for $499 with personalized training. Refund terms sit in the billing agreement, so read it first.
📌 ملحوظة: Keap plans are priced around your contact list size. The monthly fee climbs once your contacts pass certain thresholds, so forecast growth before committing.
الفوائد الرئيسية لـ Keap
Here is what makes Keap worth a look:
- Time saved: Keap customers who use automation save 10 hours per week on average. They also report a 38% increase in revenue.
- منشئ الحملات: A visual flowchart tool for building campaigns with drag and drop tools. Templates cover common sales campaigns out of the box.
- Email deliverability: Keap claims a 99.5% deliverability rate for email campaigns sent through the platform.
- تسجيل النقاط الرئيسية: The lead score rates each prospect by engagement level. That helps you score leads and chase the ones close to buying.
- Business line: A dedicated business line for calls and texts keeps personal and work numbers apart.
- Money tools: Built-in invoicing, checkout forms and many payment processing integrations suit e commerce businesses.
- عملية الإعداد: Every plan includes a dedicated customer success manager, free migration, training webinars and on-demand product training.
The homepage below shows how Keap frames its automation يقذف to small businesses.
ما لاحظه فريقنا
ملكنا الكاتب signed up for Keap and built a short campaign from scratch. Here is what stood out from that hands-on time:
مزايا وعيوب Keap
✅ المزايا
- Combines crm, marketing automation and e commerce features in one platform
- Automation users report saving 10 hours per week and 38% more revenue
- Integrates with more than 2,500 third party tools
- Landing page builder, web form and checkout forms are included
- Free migration and a dedicated customer success manager on every plan
❌ سلبيات
- Pricing is high enough to deter brand new small businesses
- Costs rise as your contact list grows past each threshold
- The user community is helpful but not very active
- Expert Coaching costs an extra $499 one time
ما هو نظام إدارة علاقات العملاء Close CRM؟
Close CRM is a sales platform for small to medium-sized sales teams.
It helps startups create pipeline and close more deals faster.
Email, calling and SMS all land in a single صندوق الوارد.
Sales reps can talk to prospects from the browser without a phone system.
That design cuts manual data entry and keeps the sales process moving.
Close is often compared to sales engagement tools rather than traditional crm options.
Runner Up: Close CRM
Close offers built in calling, texting and email in one inbox. A power dialer and predictive dialer help reps reach more leads daily.
أسعار إدارة علاقات العملاء (CRM)
Close charges per seat, so pricing scales with team size.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| الأساسيات | 35 دولارًا للمقعد شهريًا | Solo founders testing outreach and startup features |
| نمو | 99 دولارًا/للمقعد/شهريًا | Growing sales teams that need workflows and professional features |
| حجم | 139 دولارًا/للمقعد/شهريًا | Larger teams needing call coaching and advanced features |
Pricing verified August 2026.
⚠️ Pricing conflict: Our research file lists a Startup plan at $59 monthly or $49 annually, Professional at $109 or $99, and Enterprise at $149 or $139. Our verified data shows Essentials, Growth and Scale at the rates above. Confirm the current plan names at checkout.
تجربة مجانية: Yes. Close offers a 14-day free trial, and motivated teams often finish setup inside it.
ضمان استرداد الأموال: Close does not publish a blanket refund window. Support handles cancellations case by case, so ask before your renewal date.
📌 ملحوظة: The dialer and call coaching sit in higher tiers. A three-person team on Growth pays about $297 monthly, close to what Keap charges for the whole business.
الفوائد الرئيسية لنظام إدارة علاقات العملاء Close CRM
Here is where Close earns its keep:
- Built in calling: Reps dial straight from the browser or a mobile device. Reviewers call the phone calls feature best-in-class.
- Dialers: A power dialer and predictive dialer let reps dial multiple numbers automatically instead of clicking one at a time.
- العروض الذكية: Saved filters sort your contact list by criteria so reps work the hottest prospects first.
- Live coaching: Managers can listen in and guide reps mid-call, which shortens ramp time for a new sales team.
- إعداد سريع: A CSV import tool plus free one-click migration from other crms gets your data across quickly.
- Support depth: A help center, developer API documentation and product updates back the platform. حماية is handled carefully.
The Close homepage puts calling and pipeline speed front and centre.
ما لاحظه فريقنا
Our writer imported a test list into Close and ran a week of outreach. Here is what stood out:
مزايا وعيوب نظام إدارة علاقات العملاء (CRM)
✅ المزايا
- Best-in-class calling with dialing straight from the browser
- Simple enough to win full team engagement during onboarding
- Free one-click migration and proactive onboarding help
- Rated 4.7 out of 5 on G2 by users
❌ سلبيات
- إعداد التقارير is weak, which makes performance analysis harder
- Less customisable than rival crm platforms
- Integrates with 80+ tools but misses some common ones
- Per-seat pricing adds up fast for bigger sales teams
مقارنة الميزات
Both tools manage contacts and deals. They part ways on everything after that. Here are ten areas that decide the winner.
| ميزة | كيب | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| السعر المبدئي | 299 دولارًا شهريًا (سنويًا) | 35 دولارًا للمقعد شهريًا |
| تجربة مجانية | ✅ 14 يومًا | ✅ 14 يومًا |
| أتمتة التسويق | ✅ | ❌ |
| أداة إنشاء صفحات الهبوط | ✅ | ❌ |
| إصدار الفواتير ومعالجة المدفوعات | ✅ | ❌ |
| Built In Calling and Dialers | ❌ | ✅ |
| Call Coaching | ❌ | ✅ |
| الحقول المخصصة | ✅ | ✅ |
| التكاملات | 2,500+ | 80+ |
| الأفضل لـ | أتمتة الأعمال الصغيرة | فرق المبيعات الخارجية |
1. Contact Records and Custom Fields
كيب: Every contact record holds notes, tags, purchases, invoices and email history in one view. Custom fields let you track whatever your business strategy needs. Keeping customer data in one system is the main reason owners move off spreadsheets.
إغلاق نظام إدارة علاقات العملاء: Close captures all sales activity on profile timelines, so reps see calls, emails and tasks together. Custom objects and custom fields exist, though Close is not as flexible as other crms when you need deep structural changes.
2. إدارة مسار المبيعات
كيب: The sales pipeline gives a visual view of deals and lead management in one place. You drag cards between stages and trigger automated actions when a deal moves. Sales pipelines stay tidy without manual updates.
إغلاق نظام إدارة علاقات العملاء: The visual pipeline is built to expose bottlenecks fast. Multiple pipelines let one team run outbound and inbound side by side. Smart Views filter leads by criteria so reps always know who to work next.
3. Lead Capture and Lead Scoring
كيب: Lead capture runs through a web form, checkout forms or landing pages. Lead scoring rates each prospect by engagement, so you can score leads and prioritise effort. Every new lead lands in the right sequence automatically.
إغلاق نظام إدارة علاقات العملاء: Close has no native lead score. It ranks prospects through Smart View filters instead, which works for outbound lists but not for tracking a slow customer journey. An ROI calculator estimates what better follow ups are worth.
4. الأتمتة وسير العمل
كيب: The Campaign Builder is a visual flowchart for building campaigns using drag and drop. Advanced automations run on when-then logic across the whole sales journey. Automated tasks handle follow-up, notifications and analytics without anyone touching them.
إغلاق نظام إدارة علاقات العملاء: Workflows fire automated follow-up reminders and sequence steps to lift reply rates. The scope is sales automation rather than sales and marketing automation, so it stops where the deal stops.
💡 نصيحة احترافية: If your marketing automations need to run after the sale, Keap wins here. Close stops at the handoff and has no post-purchase campaigns.
5. التسويق عبر البريد الإلكتروني وسلاسل الرسائل
كيب: Email marketing campaigns segment by tags, so messages match what someone actually did. Keap reports a 99.5% deliverability rate. Broadcasts, nurture email campaigns and cross sells all run from the same editor.
إغلاق نظام إدارة علاقات العملاء: Email sequences and email templates support one-to-one outreach at volume. Bulk email exists, but it is built for prospecting rather than newsletters. Conversations, calls and texts share one inbox.
6. Calling, Texting and Meetings
كيب: A dedicated business line handles calls and texts from the Keap app, and the mobile apps mirror your desktop pipeline. It keeps work separate from personal contacts. There is no dialer, so heavy call days still mean manual dialling.
إغلاق نظام إدارة علاقات العملاء: This is where Close pulls ahead. Built in calling, SMS and Zoom meetings sit in one inbox on desktop and mobile. Call coaching lets a manager join live, and reps can work multiple numbers without a separate phone system.
7. Landing Pages and Integrations
كيب: The landing page builder ships with templates and drag and drop editing. You can publish one landing page or connect multiple landing pages to different sales campaigns, then split-test them to increase conversions. Keap integrates with more than 2,500 platforms and tools.
إغلاق نظام إدارة علاقات العملاء: There is no landing page tool at all. Close connects to over 80 third party integrations covering the usual sales stack, though a few common apps are missing. Running multiple landing pages means paying for another service.
⚠️ تحذير: Check your must-have third party tools before you commit. The gap between 2,500 and 80 integrations decides this for many buyers.
8. ميزات الذكاء الاصطناعي
كيب: Keap AI drafts email copy from plain language prompts. It also suggests automations you have not built yet, which shortens the blank-page problem for owners who are new to building campaigns.
إغلاق نظام إدارة علاقات العملاء: Sales AI summarises calls and suggests next steps for each lead. It is aimed at reps clearing a queue rather than at marketers writing content.
9. إعداد التقارير والتحليلات
كيب: Pipeline reporting shows deal value by stage alongside campaign performance and conversion rates. Because e commerce data sits in the same system, you can trace revenue from a web form to repeat business.
إغلاق نظام إدارة علاقات العملاء: Quick KPI reports cover activity and call volume well. Users say the reporting is the weakest part of the product, and custom graphs are limited compared with bigger crm platforms.
10. التسعير والتكلفة
Here is the side-by-side view.
| المستوى | كيب | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| دخول | 299 دولارًا شهريًا (سنويًا) | Essentials: $35/seat/month |
| منتصف | Single plan | Growth: $99/seat/month |
| قمة | Single plan | Scale: $139/seat/month |
| Billing basis | جهات الاتصال | Per seat |
| تجربة مجانية | 14 يومًا | 14 يومًا |
كيب: One monthly fee covers the whole team, so adding people does not change the bill. The cost is priced on contacts instead. That is expensive for a brand new small business and reasonable for an established one.
إغلاق نظام إدارة علاقات العملاء: Essentials at $35 per seat is the cheapest way in. Costs climb fast with headcount, and the features most teams want sit in higher tiers. Nine seats on Scale passes $1,200 a month.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| أقل تكلفة دخول | إغلاق نظام إدارة علاقات العملاء | $35 per seat to start |
| Marketing plus crm | كيب | Both in one dashboard |
| High call volume | إغلاق نظام إدارة علاقات العملاء | يتضمن جهاز اتصال كهربائي |
| Invoicing and checkout | كيب | Payments built in |
| تقارير معمقة | كيب | Close reporting is thin |
| Fast team rollout | إغلاق نظام إدارة علاقات العملاء | Setup inside the free trial |
💰 ميزانيتك
A solo owner pays far less on Close Essentials than on Keap. Once you count a separate email tool and page builder, that gap narrows quickly.
🔌 مجموعة أدواتك التقنية
Keap plugs into 2,500+ apps, so it usually fits whatever you already run. Close covers 80+ other tools and expects you to bring your own marketing layer.
📞 عملية البيع الخاصة بك
If reps spend the day on the phone, Close was built for exactly that. If most deals close through forms and email, Keap fits better.
🎓 مستوى خبرتك
Keap is user friendly and can be live in about 20 minutes, with a success manager if you need assistance. Close wins on simplicity and full team engagement from day one.
🆓 تجارب وعروض توضيحية مجانية
Both give you 14 days at no cost. Import a real contact list and run one live campaign rather than clicking around an empty account.
🛟 خيارات الدعم
Keap gives 24/7 chat, email and weekday phone support for U.S. customers, plus training webinars. Close leans on its help center, API docs and proactive onboarding.
دليل التبديل
Already on one of them? Here is what changes.
🔄 هل تنتقل من نظام إدارة علاقات العملاء Keap إلى نظام إدارة علاقات العملاء Close؟
✅ ما ستجنيه:
- Built in calling with a power dialer and predictive dialer
- Call coaching for managers training new sales reps
- A cheaper starting seat for very small teams
❌ ما ستخسره:
- Marketing automation and post-sale campaigns
- The landing page builder and checkout forms
- Invoicing, payments and lead scoring
📋 كيفية التبديل:
- Export contacts, tags and deals from Keap as CSV
- Start a Close free trial and use the one-click migration
- Rebuild your email sequences and connect your billing tool
🔄 هل تفكر في الانتقال من نظام إدارة علاقات العملاء Close CRM إلى نظام Keap؟
✅ ما ستجنيه:
- Sales and marketing in one system instead of two subscriptions
- E commerce tools, invoicing and automated cross sells
- Flat pricing that does not grow with headcount
❌ ما ستخسره:
- The dialer and the ability to dial multiple numbers hands-free
- Live call coaching and shared call recordings
- The single inbox that merges calls, texts and email
📋 كيفية التبديل:
- Export leads, custom fields and activity from Close
- Open a Keap trial and request the free migration service
- Rebuild your pipeline stages, then switch on automation
ما لم تتناوله مراجعتنا
We looked at solo owners and small teams. We did not test large migrations, custom API work by a developer, or how either platform handles tens of thousands of contacts. Enterprise contracts and custom pricing were out of scope. If you manage a 50-seat floor, your priorities will differ from ours.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 سعر الدخول | إغلاق نظام إدارة علاقات العملاء |
| 🚀 Automation | كيب |
| 📞 Calling and Outreach | إغلاق نظام إدارة علاقات العملاء |
| 📊 الإبلاغ | كيب |
| 🔌 عمليات التكامل | كيب |
| 🛒 E Commerce and Payments | كيب |
| 👶 سهولة الاستخدام | رَابِطَة |
| 🏆 الفائز الإجمالي | كيب |
🏆 الفائز: كيب
Keap wins 4 of 7 categories and carries the higher editor’s rating at 4.2.
الأفضل لـ: small business automation, e commerce businesses, owners who want one system instead of four
These are not really the same category of product. Keap is a customer relationship management platform with marketing bolted into its core. Close is a sales engagement tool that happens to store contacts.
Choose Close if your team lives on the phone and needs to reach more leads per hour. Nothing in Keap matches its dialer.
There is no single أفضل نظام لإدارة علاقات العملاء here, only a better fit. But if you want automation, invoicing, landing pages and reporting under one login, we recommend Keap CRM for most small businesses. Our full Keap review breaks down the Keap features tier by tier.
المزيد من مقارنة Keap
Here is how Keap holds up against other crm options:
فاز كيب في: flat pricing that ignores seat count, built-in invoicing, simpler setup for owners without a marketing team
تفوقت شركة HubSpot في: a usable free tier, deeper custom reporting, a far larger partner and template library
كيب ضد مستوى عالٍ
فاز كيب في: a calmer interface, a dedicated success manager, better email deliverability claims
فاز موقع GoHighLevel في: agency white-labelling, unlimited sub-accounts for clients, cheaper cost per client managed
فاز كيب في: native checkout and payments, phone support, an all-in-one sales pipeline rather than an email-first design
فازت حملة ActiveCampaign في: cheaper entry pricing, finer email segmentation, more testing options inside campaigns
المزيد من مزايا نظام إدارة علاقات العملاء Close CRM مقارنةً
And how Close stacks up against rival companies:
مقارنة بين نظام إدارة علاقات العملاء Close CRM محرك الأنابيب
انتصارات متقاربة في: calling and texting without add-ons, faster rep onboarding, stronger outbound sequences
فاز فريق بايب درايف في: lower per-seat cost, a bigger marketplace, more flexible pipeline customisation
مقارنة بين Close CRM و Salesforce
انتصارات متقاربة في: setup measured in days not months, no admin required, a much shorter learning curve
Salesforce يفوز في: reporting depth, custom objects at scale, governance for regulated companies
مقارنة بين نظام إدارة علاقات العملاء Close CRM ونظام إدارة علاقات العملاء Freshsales CRM
انتصارات متقاربة في: a better dialer, cleaner activity timelines, quicker search across contacts and deals
فازت شركة Freshsales في: a free starting tier, built-in chat, tighter links to the wider Freshworks suite
الأسئلة الشائعة
ما هي استخدامات برنامج Keap؟
It is used to organise contacts, automate follow-up and run email campaigns from one place. Owners also use it to send invoices and take payments.
هل تطبيق Keap سهل الاستخدام؟
Yes. Basic setup takes around 20 minutes, and every plan includes a success manager. Building advanced workflows takes longer and usually needs the onboarding checklists.
كيف يختلف برنامج Close عن برامج إدارة علاقات العملاء الأخرى؟
Most systems store data and leave outreach to other apps. Close puts calling, texting and email inside the record itself, so reps never leave the tool.
كم تبلغ تكلفة خدمة كلوز شهرياً؟
Plans run $35, $99 and $139 per seat each month. A three-person team on the middle tier pays roughly $297 monthly before any add-ons.
ما هو أفضل من كيب؟
Nothing beats it outright. Close is better for call-heavy teams, HubSpot for reporting, GoHighLevel for agencies. For all-in-one small business automation, Keap still leads.
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