⚡ حكم سريع:
- الأسعار: Bitrix24 starts at $49/organization/month. Nutshell CRM starts at $13/user/month.
- الأفضل لـ: Bitrix24 for teams that want CRM, projects, and chat on one bill. Nutshell CRM for small B2B sales teams.
- الفرق الرئيسي: Bitrix24 charges one flat price per company. Nutshell CRM charges for every seat.
- اختيارنا: Bitrix24 for most users. It covers more ground and doesn’t get pricier with each hire.
Bitrix24 and Nutshell CRM both help you track leads and close deals.
Both are CRM software, but they serve very different teams.
Bitrix24 is an all in one platform for sales, projects, and internal communications.
Nutshell CRM is a simple CRM built around your sales pipeline.
One charges per company, while the other charges per user.
That single pricing choice often decides which tool costs you less.
ملخص
This guide compares Bitrix24 vs Nutshell CRM on pricing, features, and ease of use.
لقد راجعنا الوثائق وصفحات الأسعار وتقييمات المستخدمين لكلا الأداتين.
كما أمضى كتّابنا وقتاً عملياً مع كل واحد منهم.
تظهر هذه الملاحظات في قسم "ما لاحظه فريقنا" أدناه.
By the end, you’ll know which CRM tool fits your team.
ما هو Bitrix24؟
Bitrix24 is a cloud-based workspace with CRM, project management, and collaboration tools.
Its goal is to run your whole عمل from a single platform.
The Bitrix24 CRM tracks leads, deals, contacts, and companies in one database.
You also get task management, Gantt charts, and Kanban boards for managing projects.
Teams talk through group chats, video calls, and a social-style activity stream.
It suits الشركات الصغيرة, remote teams, and larger companies alike.
This short video walks through the main workspace.
🏆 Winner: Bitrix24
CRM, projects, chat, and documents share one workspace. A no-cost tier welcomes your whole team. Paid plans use one flat company price.
أسعار Bitrix24
Bitrix24 charges a flat monthly fee per organization. You don’t pay extra for each seat.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| أساسي | 49 دولارًا أمريكيًا/للمؤسسة/شهريًا | Small teams starting with CRM and an online store |
| معيار | 99 دولارًا أمريكيًا/للمؤسسة/شهريًا | Growing teams that need marketing tools and documents |
| احترافي | 199 دولارًا أمريكيًا/للمؤسسة/شهريًا | Established teams that need automation and HR tools |
| مَشرُوع | 399 دولارًا أمريكيًا/للمؤسسة/شهريًا | Large companies with multiple branches |
Pricing verified September 2026.
خطة مجانية: Yes. It allows unlimited users and core CRM tools. You also get 5 GB of cloud storage.
تجربة مجانية: 30 days on the Professional plan.
ضمان استرداد الأموال: None listed in the sources we reviewed. Ask Bitrix24 about refunds before you pay.
📌 ملحوظة: Annual billing saves 20%, and a two-year plan saves 31%. The free plan skips advanced features like invoicing and workflow automation.
⚠️ Pricing Conflict: Some guides list an older Plus plan at $39/month for 24 users. Others cap the no-cost tier at 12 users. G2 also shows newer plans starting at $69/month. Our tables use FahimAI’s verified pricing data. We recommend verifying the live price before you pay.
الفوائد الرئيسية لـ Bitrix24
Here’s what makes Bitrix24 worth a look:
- سعر ثابت: One monthly price covers your company. New hires don’t raise the bill within your plan.
- Core CRM: Manage customer relationships and move leads through your sales funnel. Lead management covers the full sales process.
- أدوات إدارة المشاريع: Assign tasks, set deadlines, and track progress. Visual timelines show what’s due next.
- Communications Platform: Chat, video calls, and صوت calls keep teams connected. Extranet access gives outside partners the ability to collaborate safely.
- Built-in Office Suite: إنشاء المستندات وجداول البيانات و العروض التقديمية inside the app. Co-editing and version control come included.
- HR Tools: A company structure chart and employee directory help new hires find people. Workload tracking shows who has capacity.
- مساعد الطيار الآلي: ال مساعد الذكاء الاصطناعي helps you find features and handle routine tasks faster.
ما لاحظه فريقنا
ملكنا الكاتب signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
مزايا وعيوب منصة Bitrix24
✅ المزايا
- Free plan with unlimited users and core CRM tools
- Flat pricing per organization instead of per seat
- CRM, projects, chat, and documents in one workspace
- Training resources include video tutorials and webinars
❌ سلبيات
- منحنى تعليمي حاد للمستخدمين الجدد
- Many features make the interface feel overwhelming at first
- Support issues can take a while to resolve
- Some users report bugs and technical issues
ما هو نظام إدارة علاقات العملاء (CRM) من ناتشيل؟
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It focuses on one job: helping reps close more deals.
You get contact management, a visual pipeline, and sales automation.
Built-in email marketing and web forms also support lead generation.
Think of it as a classic CRM with a clean, modern look.
Click-to-call lets reps dial clients and log each call in one place.
Watch this quick review to see it in action.
🥈 Runner Up: Nutshell CRM
A clean sales CRM built around visual pipelines. Every plan includes unlimited contacts. Most teams get productive within days.
أسعار إدارة علاقات العملاء باختصار
Nutshell CRM sells plans per user, so your bill grows with your team. Five plans cover each stage.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| مؤسسة | 13 دولارًا أمريكيًا لكل مستخدم شهريًا | Contact management, calendar sync, and one pipeline |
| نمو | 25 دولارًا أمريكيًا لكل مستخدم شهريًا | Teams that want to generate reports and set quotas |
| محترف | 42 دولارًا أمريكيًا لكل مستخدم شهريًا | Multiple pipelines and a full الإبلاغ جناح |
| عمل | 59 دولارًا أمريكيًا/للمستخدم/شهريًا | Growing teams that need territories and an مراجعة سجل |
| مَشرُوع | 79 دولارًا أمريكيًا/للمستخدم/شهريًا | Larger teams that need unlimited pipelines and custom fields |
Pricing verified September 2026.
خطة مجانية: No free CRM plan appears among the five sales plans.
تجربة مجانية: 14 days for new users.
ضمان استرداد الأموال: None listed in the sources we reviewed. Confirm refund terms with Nutshell first.
📌 ملحوظة: Every plan includes unlimited contacts and no data limits. Nutshell’s help center lists these prices with annual billing.
⚠️ تحذير: Foundation limits you to a single pipeline. Sales automation and personal email sequences start on the Pro plan.
الفوائد الرئيسية لنظام إدارة علاقات العملاء (CRM) من ناتشيل
Here’s why small sales teams pick Nutshell:
- عملية انضمام سريعة: The learning curve is minimal. Most teams feel productive within days.
- Pipeline Views: Track deals on Board, List, Map, or Chart views. Drag-and-drop boards make updates take seconds.
- Lead Discovery: ProspectorIQ finds new prospects. VisitorIQ shows which companies visit your site.
- Marketing Built In: Web forms and landing pages capture leads automatically. That helps you respond to inbound inquiries faster.
- دعم مباشر مجاني: Live chat and email support come with every plan. Enterprise users also get priority help.
- Dashboards and Reports: Customizable dashboards track performance and sales KPIs. Managers see results without building spreadsheets.
ما لاحظه فريقنا
Our writer set up Nutshell CRM and worked through its pipeline, contacts, and email tools. Here’s what stood out:
باختصار: مزايا وعيوب نظام إدارة علاقات العملاء
✅ المزايا
- Minimal learning curve compared to bigger CRMs
- Free live support and data migration on every plan
- Unlimited contacts with no data limits
- Reminders and scheduling keep follow-ups on track
❌ سلبيات
- Per-seat pricing adds up quickly for bigger teams
- Automation is less advanced than HubSpot or Salesforce
- يحتاج التعامل مع مرفقات البريد الإلكتروني إلى تحسين
مقارنة الميزات
Ready to see how these two stack up on key features? We’ll cover nine features, then break down pricing.
| ميزة | Bitrix24 | نظام إدارة علاقات العملاء (CRM) باختصار |
|---|---|---|
| السعر المبدئي | 49 دولارًا أمريكيًا/للمؤسسة/شهريًا | 13 دولارًا أمريكيًا لكل مستخدم شهريًا |
| خطة مجانية | ✅ | ❌ (تجربة لمدة 14 يومًا) |
| نموذج التسعير | Flat per organization | لكل مستخدم |
| Core CRM & Contacts | ✅ | ✅ |
| مسار المبيعات المرئي | ✅ | ✅ |
| Gantt Charts & Projects | ✅ | ❌ |
| Chat & Video Calls | ✅ | ❌ |
| التسويق عبر البريد الإلكتروني | ✅ | ✅ |
| مساعد الذكاء الاصطناعي | ✅ | ✅ |
| متجر إلكتروني باني | ✅ | ❌ |
| دعم فني مباشر مجاني على جميع الباقات | ❌ | ✅ |
| الأفضل لـ | All-in-one teams | فرق مبيعات صغيرة بين الشركات |
1. Contact & Lead Management
Bitrix24: The CRM stores leads, deals, contacts, and companies in one place. You can capture, track, and nurture leads through each stage. A product catalog also keeps prices ready for quotes.
نظام إدارة علاقات العملاء باختصار: Contact management includes communication timelines for every account. You can import contacts from any source with a CSV file. Custom fields let you customize the data you track.
2. مسار المبيعات
Bitrix24: Deals move through stages that match your sales process. Customizable reports and shared dashboards give managers real-time visibility. The view gets busy once you add many deal fields.
نظام إدارة علاقات العملاء باختصار: Pipeline management is where Nutshell shines. The drag-and-drop board keeps every deal visible. Pro supports five pipelines, and Enterprise removes the cap entirely.
3. الأتمتة
Bitrix24: Workflow automation handles routine updates and notifications for you. Automated workflows move deals, assign tasks, and set reminders. Projects keep moving without constant manual follow-ups.
The same automation features also cover HR requests and approvals.
نظام إدارة علاقات العملاء باختصار: Sales automation handles lead routing and follow-up alerts. Reps execute follow-ups on time without extra busywork. Still, sequences are less advanced than in HubSpot.
⚠️ تحذير: Neither entry-level option includes full automation. Bitrix24’s $0 tier skips workflow tools. Nutshell’s sales automation starts on Pro.
4. Marketing & Lead Generation
Bitrix24: The Sites & Stores builder creates websites and online stores. CRM forms send new leads straight into your pipeline. You can also run email marketing campaigns to past customers.
نظام إدارة علاقات العملاء باختصار: Email marketing comes built in without paid add-ons. You create lists, send bulk emails, and run drip campaigns. Email templates save time on repeat messages.
5. ميزات الذكاء الاصطناعي
Bitrix24: CoPilot is the built-in AI assistant. It helps you navigate the platform and automate simple tasks. It works more like a guide than a sales coach.
نظام إدارة علاقات العملاء باختصار: أدوات الذكاء الاصطناعي assist with revenue-driving tasks like call summaries and lead scoring. The Business plan adds unlimited AI Notetaker transcription.
الذكاء الاصطناعي مقابلة Summarization turns long calls into short, readable notes.
6. إدارة المشاريع والمهام
Bitrix24: This is where Bitrix24 pulls ahead. Assign a task, pick a due date, and watch progress on Gantt charts. Time tracking shows how long each task really takes.
Kanban boards let you drag tasks between stages in one click.
نظام إدارة علاقات العملاء باختصار: Nutshell handles sales tasks, reminders, and scheduling well. But it has no project timelines or full project boards. Teams that run client projects will need a separate app.
💡 نصيحة احترافية: Already paying for separate project management tools? Bitrix24 could replace them and cut one bill.
7. التعاون الجماعي
Bitrix24: Chat, video conferencing, and voice calls are built in. The activity stream shares company news like a social feed. Communication tools stay free no matter your headcount.
نظام إدارة علاقات العملاء باختصار: Collaboration centers on shared deals, notes, and notifications. Everyone stays on the same page about each account. For team chat, you’ll connect Slack.
⚠️ تحذير: The Bitrix24 feed can bury important updates. Check it daily, or hide unused items in the left-hand menu.
8. Documents, Quotes & Invoices
Bitrix24: The office suite handles documents, spreadsheets, and presentations. Secure cloud storage supports file sharing and real-time co-editing. You can upload files from your desktop or phone.
نظام إدارة علاقات العملاء باختصار: Quotes and invoices come straight from deal records. That keeps pricing tied to the pipeline. Some users want better handling of email attachments.
9. Integrations, Mobile & Support
Bitrix24: It runs in any browser, with نظام التشغيل iOS and Android apps for work on the go. A help button points to support resources, video tutorials, and webinars. Still, some users say support tickets take a while.
نظام إدارة علاقات العملاء باختصار: Nutshell connects with Google Workspace, Microsoft 365, Gmail, Outlook, and Slack. MailChimp, زينديسك, and 5,000+ Zapier apps also plug in. Its mobile apps get positive user feedback.
Support is the other half of the story. With Nutshell, you reach a live human at no extra cost.
10. التسعير والتكلفة
لنقارن الخطط جنبًا إلى جنب.
| مستوى الخطة | Bitrix24 | نظام إدارة علاقات العملاء (CRM) باختصار |
|---|---|---|
| Tier 1 | Basic: $49/organization/month | الأساس: 13 دولارًا أمريكيًا/للمستخدم/شهريًا |
| المستوى الثاني | Standard: $99/organization/month | النمو: 25 دولارًا أمريكيًا لكل مستخدم شهريًا |
| المستوى 3 | Professional: $199/organization/month | النسخة الاحترافية: 42 دولارًا أمريكيًا/للمستخدم/شهريًا |
| المستوى الرابع | Enterprise: $399/organization/month | Business: $59/user/month |
| Tier 5 | — | Enterprise: $79/user/month |
| نموذج الفوترة | Flat rate per company | لكل مستخدم |
| تجربة مجانية | 30 days (Professional) | 14 يومًا |
Bitrix24: Flat pricing makes Bitrix24 cheaper as headcount grows. A 20-person team pays the same Standard price as a 5-person team. Per-user tools like Zendesk and Freshworks get pricier with every hire.
نظام إدارة علاقات العملاء باختصار: A single user on Foundation pays less than any Bitrix24 paid plan. But at four users, Foundation already costs more than Bitrix24 Basic. Ten users on Pro reach $420 per month.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| Tight budget, 1–3 users | نظام إدارة علاقات العملاء (CRM) باختصار | Lowest price per seat |
| Growing team of 10+ | Bitrix24 | Flat price, no per-seat fees |
| A simple sales pipeline | نظام إدارة علاقات العملاء (CRM) باختصار | Quicker to learn |
| Projects plus CRM | Bitrix24 | Gantt and Kanban built in |
| Internal chat and video | Bitrix24 | Built-in communications tools |
| إعداد مناسب للمبتدئين | نظام إدارة علاقات العملاء (CRM) باختصار | Hands-on help at no extra cost |
💰 ميزانيتك
Solo sellers and teams of three pay less with Nutshell’s per user basis. Once you pass that size, Bitrix24’s flat rate usually wins (see Pricing & Cost).
🔌 مجموعة أدواتك التقنية
Nutshell fits teams already living in Google Workspace, Microsoft 365, and Slack. Bitrix24 makes more sense when you want to replace several apps with one.
📈 عملية البيع الخاصة بك
If your sales management is mostly calls, emails, and follow-ups, Nutshell keeps it focused. If deals hand off to project teams, Bitrix24 connects both sides.
🎓 مستوى خبرتك
First-time buyers find Nutshell incredibly easy to learn. Bitrix24’s themes and home dashboard look polished, but training still pays off.
🆓 تجارب وعروض توضيحية مجانية
Start with Bitrix24’s free tier or its 30-day Professional trial. Test Nutshell’s 14-day trial with real deals before proceeding to a paid plan.
🛟 خيارات الدعم
Nutshell includes live chat and email support on every plan. Bitrix24 leans on help docs and webinars, and replies can be slow.
🔒 Data حماية
Bitrix24 hosts data on Amazon Web Services with SSL encryption and layered security. Nutshell uses SSL by default and adds an audit log on higher plans.
دليل التبديل
هل تستخدم إحدى هذه الأدوات بالفعل؟ إليك ما يمكن توقعه إذا قمت بالتبديل.
🔄 Switching from Bitrix24 to Nutshell CRM?
✅ ما ستجنيه:
- A cleaner, user friendly interface your reps learn in days
- Live chat help and migration assistance at no charge
- Lead discovery with VisitorIQ and ProspectorIQ
❌ ما ستخسره:
- Project timelines, task boards, and time tracking
- Built-in chat, video calls, and the office suite
- Flat company pricing and a $0 starting tier
📋 كيفية التبديل:
- Export contacts, companies, and deals from Bitrix24 as CSV files.
- Start a Nutshell CRM trial and set up your pipeline stages.
- Import the CSV files, or ask Nutshell’s team for free migration help.
🔄 Switching from Nutshell CRM to Bitrix24?
✅ ما ستجنيه:
- Projects, tasks, and CRM on one unified platform
- Group video calls and a shared company feed
- One flat bill no matter how many reps you add
❌ ما ستخسره:
- A simpler setup with less menu clutter
- Included live chat and email help
- Map and Chart pipeline views plus VisitorIQ
📋 كيفية التبديل:
- Export your Nutshell contacts, leads, and companies to CSV.
- Create a free Bitrix24 account.
- Import the CSV into the CRM and rebuild your deal stages.
ما لم تتناوله مراجعتنا
This comparison focused on small and medium sized businesses using the cloud versions. We didn’t test on-premise Bitrix24, API limits, or Google Analytics tracking on landing pages. Data residency rules for companies in the European Union weren’t reviewed either. Both tools need a steady internet connection, and prices may change after September 2026.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 التسعير والقيمة | Bitrix24 |
| 📊 مسار المبيعات | نظام إدارة علاقات العملاء (CRM) باختصار |
| ⚙️ الأتمتة | Bitrix24 |
| 🤖 ميزات الذكاء الاصطناعي | نظام إدارة علاقات العملاء (CRM) باختصار |
| 📋 Project & Task Management | Bitrix24 |
| 💬 التعاون الجماعي | Bitrix24 |
| 🛟 Ease of Use & Support | نظام إدارة علاقات العملاء (CRM) باختصار |
| 🏆 الفائز الإجمالي | Bitrix24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 4 out of 7 categories.
الأفضل لـ: Growing teams, project-heavy businesses, and anyone replacing several apps
Bitrix24 and Nutshell CRM solve different problems. Bitrix24 bundles CRM, projects, and team chat into one workspace. Nutshell CRM stays focused on selling, with a clean user interface.
Nutshell is the better pick for small B2B sales teams that want fast setup. Its included live help also suits teams without a CRM admin.
But Bitrix24 gives you more tools per dollar as your team grows. If you want one place to run different aspects of your business, choose Bitrix24.
مقارنة أكثر بين Bitrix24
Still weighing options? This video covers popular بدائل Bitrix24.
Here’s how Bitrix24 compares with other well-known tools:
فاز موقع Bitrix24 في: Flat company pricing, built-in Gantt project tracking, internal video meetings
تفوقت شركة HubSpot في: A friendlier interface, deeper marketing automation, a larger app marketplace
مقارنة بين Bitrix24 و Zoho CRM
فاز موقع Bitrix24 في: A no-cost tier for whole teams, group chats and calls, a built-in document editor
يتفوق Zoho CRM في: More customization options, stronger analytics, a sales-first design
مقارنة بين Bitrix24 و انقر فوق
فاز موقع Bitrix24 في: A full CRM with leads and deals, a telephony contact center, a website and store builder
تتفوق شركة كليك أب في: More flexible task views, a cleaner project workspace, stronger docs and whiteboards
مقارنة بين Bitrix24 و Salesforce
فاز موقع Bitrix24 في: A far lower total cost, a free starting point, collaboration tools out of the box
تتفوق Salesforce في: Advanced lead routing, deep customization, a better fit for large enterprises
المزيد من مقارنة نظام إدارة علاقات العملاء (CRM) باختصار
Want to see other sales CRMs first? This video breaks down بدائل ناتشيل.
Here’s how Nutshell CRM holds up against its rivals:
مقارنة بين Nutshell CRM و HubSpot
تتفوق Nutshell CRM في: Live support at no extra cost, free data migration, simpler plan tiers
تفوقت شركة HubSpot في: A free CRM tier, richer marketing automation, more third-party apps
تتفوق Nutshell CRM في: Email marketing without an add-on, VisitorIQ company identification, hands-on import help from its team
محرك الأنابيب يفوز في: A bigger integration marketplace, activity-based selling tools, more interface languages
مقارنة بين نظام إدارة علاقات العملاء Nutshell CRM ونظام إدارة علاقات العملاء Freshsales CRM
تتفوق Nutshell CRM في: Map and Chart deal views, ProspectorIQ lead lists, faster onboarding for reps
نظام إدارة علاقات العملاء Freshsales يفوز في: A built-in phone dialer, Freddy AI deal insights, tighter pairing with Freshdesk
الأسئلة الشائعة
هل موقع Bitrix24 مجاني حقاً؟
Yes. The free plan allows unlimited users with core CRM, tasks, and chat. It includes 5 GB of storage. Invoicing and workflow automation require a paid plan.
هل شركة Bitrix24 شركة روسية؟
Partly. Bitrix24 Inc. is headquartered in Alexandria, Virginia. However, the business started in Russia in 1998, and its parent company still operates there.
هل نظام Nutshell نظام جيد لإدارة علاقات العملاء؟
Yes, for small B2B sales teams. It’s easy to learn, includes live support at no extra cost, and tracks deals visually. Teams needing deep customization may outgrow it.
هل لدى ناتشيل تطبيق؟
Yes. There are mobile apps for iOS and أندرويد. You can view contacts, log activities, and update deals from your phone.
كم تبلغ تكلفة نظام إدارة علاقات العملاء (CRM) شهرياً؟
It varies widely. Nutshell runs $13 to $79 per user per month. Bitrix24 charges $49 to $399 per organization. Free plans help smaller businesses start cheaply.
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